[Q] My note 3 N9005 turned off suddenly - Galaxy Note 3 Q&A, Help & Troubleshooting

Anyone Help me please
I put my phone on desk, after 5 minutes come back to check SMS. i realized that its off.
I tried to switch on , no success, plugged in for charge but no charging light after 1 hour.
its completely dead. just when i plugged in to my PC its searching for a driver HQSUSB_BULK.
I tried to go to boot-loader with home+power+volume up. nothing at all.
What happened to my Phone?:crying:

amused said:
Anyone Help me please
I put my phone on desk, after 5 minutes come back to check SMS. i realized that its off.
I tried to switch on , no success, plugged in for charge but no charging light after 1 hour.
its completely dead. just when i plugged in to my PC its searching for a driver HQSUSB_BULK.
I tried to go to boot-loader with home+power+volume up. nothing at all.
What happened to my Phone?:crying:
Click to expand...
Click to collapse
Have you tried pulling the battery out

yes

Don't be sad, be amused.
Sent from my N9005

amused said:
yes
Click to expand...
Click to collapse
You might have to take it back to the store might be the mother board

jaythenut said:
You might have to take it back to the store might be the mother board
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Click to collapse
Maybe its bootloader?

amused said:
Maybe its bootloader?
Click to expand...
Click to collapse
Ni it can't be boot loader. Check whether that table u placed over your note 3 was damp, water or had any kind of moisture. This could also be the cause of problem. If possible check with any other battery.

100% in Warranty
So what u wait for if they can do this for free and quick

Related

X10 not booting!!!

Hey guys!!!Today i turned off my phone for about 2 hours and from then on when i try to switch on the phone, it just vibrates and then nothing happens. When i connected it in flash mode the green LED appeared and immediately disappeared. I am not able to repair it or even flash it!!!!! Can anyone please help!!!!!!
Drdan03 said:
Hey guys!!!Today i turned off my phone for about 2 hours and from then on when i try to switch on the phone, it just vibrates and then nothing happens. When i connected it in flash mode the green LED appeared and immediately disappeared. I am not able to repair it or even flash it!!!!! Can anyone please help!!!!!!
Click to expand...
Click to collapse
Try leaving it on the charger for a few hours.
OmegaRED^ said:
Try leaving it on the charger for a few hours.
Click to expand...
Click to collapse
The phone is not even charging!!!!!!
Drdan03 said:
The phone is not even charging!!!!!!
Click to expand...
Click to collapse
How long did you try leaving it on charge?
OmegaRED^ said:
How long did you try leaving it on charge?
Click to expand...
Click to collapse
Almost 3 hours. The charging LED was not on the whole time!! I assume the phone is not charging??
Drdan03 said:
Almost 3 hours. The charging LED was not on the whole time!! I assume the phone is not charging??
Click to expand...
Click to collapse
ooofff.. that sounds nasty.
You say the green LED is coming ON for a second when it's plugged into the pc.
Are all the ABD and/or flash drivers correctly installed?
I hope it's not a brick.
OmegaRED^ said:
ooofff.. that sounds nasty.
You say the green LED is coming ON for a second when it's plugged into the pc.
Are all the ABD and/or flash drivers correctly installed?
I hope it's not a brick.
Click to expand...
Click to collapse
Yeah!! When i connect it in flash mode the LED stays for a second and then disappears. I did nothing that could possibly brick the phone!!! I just switched off my phone when i was about to start with my exam. After about 2 hours i switched it on and it didn't boot. And by the way when i press the power button a green LED blinks.
Try to take out the battery for a while and try to flash it again.
Another idea is to take out the battery, and while holding the back button on the phone and having the dialogue to put the phone in flash mode in flash tools, first put in the USB cable and then the battery.
Hey guys!!! My phone is back now. I just reflashed it. Thank u everyone for helping me out

[Q] [Help] S4 (i9500) wont turn on or charge

I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
gaurdjatixa said:
I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
Click to expand...
Click to collapse
Well make sure the replacement battery has full charge....and retry ...also insert your battery into another phone and check if its chaging....because usually the phone starts up unless the battery has gone bad....if the phone doesn't switch on...I guess its a hardware issue...which I highly doubt....make sure the wall socket is functional as well....these are little things that could be triggering this...so check everything. ..good luck
sadeshmagic said:
Well make sure the replacement battery has full charge....and retry ...also insert your battery into another phone and check if its chaging....because usually the phone starts up unless the battery has gone bad....if the phone doesn't switch on...I guess its a hardware issue...which I highly doubt....make sure the wall socket is functional as well....these are little things that could be triggering this...so check everything. ..good luck
Click to expand...
Click to collapse
I did. I also inserted my battery into another phone and it booted up, mine wont.
gaurdjatixa said:
I did. I also inserted my battery into another phone and it booted up, mine wont.
Click to expand...
Click to collapse
Well I'm sorry to say...but there is probably something wrong with an IC inside the phone.....claiming warranty will be tough...but since they can't switch the phone on....they may not question you...really sorry about it
sadeshmagic said:
Well I'm sorry to say...but there is probably something wrong with an IC inside the phone.....claiming warranty will be tough...but since they can't switch the phone on....they may not question you...really sorry about it
Click to expand...
Click to collapse
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
gaurdjatixa said:
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
Click to expand...
Click to collapse
They said that my motherboard is broken and the warranty just cover their service. So I guess have to pay for the motherboard. Do you know how much is the motherboard if an s4?
gaurdjatixa said:
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
Click to expand...
Click to collapse
I always leave my phone to drop to 0% and automatically turn off before charging it and I never had any problems....
gaurdjatixa said:
I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
Click to expand...
Click to collapse
Same problem I'm facing right now but luckily my phone is under warranty

Note 3 died while charging

Hi all, my note 3 just died in a strange way.
2 hours ago i it was working in the train. When i got home it was about 10%. Took it out once while smoking and put it back charging again. Half an hour ago i turned on the screen to see if i got any messages. Turned of the screen again. Half an hour later i wanted to check again, but the phone was off.
It wont turn on anymore. Tried my second battery, not working. Checked my usb cable, it was charging my external battery.
After this i plugged the phone in to charge again to see what would happen. I dont see any battery icon in the screen, the led is also not working. The battery feels cold. But the area around the camera is pretty hot. Still won't do nothing.
Has anyone any idea what this unexpected dead is about? Not rooted, not wet, not dropped, like i said, i was checking my messages half an hour ago while it was charging.
xdAinu said:
Hi all, my note 3 just died in a strange way.
2 hours ago i it was working in the train. When i got home it was about 10%. Took it out once while smoking and put it back charging again. Half an hour ago i turned on the screen to see if i got any messages. Turned of the screen again. Half an hour later i wanted to check again, but the phone was off.
It wont turn on anymore. Tried my second battery, not working. Checked my usb cable, it was charging my external battery.
After this i plugged the phone in to charge again to see what would happen. The battery feels cold. But the area around the camera is pretty hot. Still won't do nothing.
Has anyone any idea what this unexpected dead is about? Not rooted, not wet, not dropped, like i said, i was checking my messages half an hour ago while it was charging.
Click to expand...
Click to collapse
have you tried taking your phone into recovery mode (volume up+home+power)?
rusty-ragster said:
have you tried taking your phone into recovery mode (volume up+home+power)?
Click to expand...
Click to collapse
Yes, it is not reacting to anything. I thought maybe the power button is bricked, but that would not explain why it is not showing the battery logo and led light while charging.
xdAinu said:
Yes, it is not reacting to anything. I thought maybe the power button is bricked, but that would not explain why it is not showing the battery logo and led light while charging.
Click to expand...
Click to collapse
you might consider claiming your warranty
I will, just checking if this situation is familiar to anyone.
keep battery out while plug into pc and try going into recovery at same time or try pressing power on while battery out while stilled plugged into pc then if u see a screen plug battery back should charge leave 10 min then plug in wall
Press thanx if this helped
mygadgetgeek.com said:
keep battery out while plug into pc and try going into recovery at same time or try pressing power on while battery out while stilled plugged into pc then if u see a screen plug battery back should charge leave 10 min then plug in wall
Press thanx if this helped
Click to expand...
Click to collapse
Plugged usb cable into my laptop, took out battery, connected phone to cable, tried recovery and power, both not working. The upper area of the phone gets hot though. So the laptop is giving power to it i guess.
Think warranty mate sorry shouldn't be get hot
Sent from my SM-N9005 using XDA Premium HD app
mygadgetgeek.com said:
Think warranty mate sorry shouldn't be get hot
Sent from my SM-N9005 using XDA Premium HD app
Click to expand...
Click to collapse
Ok thanks, what a shame.
Any technical people who might have know what caused it? Could it be a power shortcut or some kind of malware in the background? It's a really stupid death.
Mine did this
Was only 2 weeks old.
Took it back to the shop, and got it replaced.
It wouldnt charge even with the phone off
Common fault with them
similar thing happened to my wifes s2 turned out to be the motherboard
I have visited a support center. They told me the battery was giving 4.2 Volt to the phone instead of 3.8 Volt. So the phone and the battery are both broke. He told me this doesn't happen often.

[Q] Dead S4

Okay three days back my phone went into a sudden bootlop displaying the boot logo after every 2 exact seconds leaving me unable to enter recovery or download mode. Got it checked. They said some IC was damaged. No details though. They charged some 1600 indian rupees or 26 USD
Yesterday wifi bluetooth wont turn on speaker won't work. So i was going to have it checked today. i woke up this morning restarted the phone and it went into bootlop like it did previously. battery was 43% when it did. within a minute the phone was dead. Simply nothing works. Charging it doesn't show anything. Holding power button does nothing. When connected to charger no part of the phone gets warm enough to indicate something is going on. Last time it was rebooting but able to boot in recovery they replaced motherboard and charged 12000 INR or 195 USD
Has anybody ever had similar experience?
Any way to get it fixed cheap? Or is it simply unrecoverable?
Degrated Shadow said:
Okay three days back my phone went into a sudden bootlop displaying the boot logo after every 2 exact seconds leaving me unable to enter recovery or download mode. Got it checked. They said some IC was damaged. No details though. They charged some 1600 indian rupees or 26 USD
Yesterday wifi bluetooth wont turn on speaker won't work. So i was going to have it checked today. i woke up this morning restarted the phone and it went into bootlop like it did previously. battery was 43% when it did. within a minute the phone was dead. Simply nothing works. Charging it doesn't show anything. Holding power button does nothing. When connected to charger no part of the phone gets warm enough to indicate something is going on. Last time it was rebooting but able to boot in recovery they replaced motherboard and charged 12000 INR or 195 USD
Has anybody ever had similar experience?
Any way to get it fixed cheap? Or is it simply unrecoverable?
Click to expand...
Click to collapse
Hi mate ,
For what you describe i would check the power button first , it may be stuck , i it happen quite often ,open the phone if you know how make sure is clicking right..but even if it clik it may be short out.
MAX 404 said:
Hi mate ,
For what you describe i would check the power button first , it may be stuck , i it happen quite often ,open the phone if you know how make sure is clicking right..but even if it clik it may be short out.
Click to expand...
Click to collapse
No its not stuck. The phone is now completely dead. just simpl wont start. wont even show offscreen charging animation.
Charge your battery from desktop charger. Then place back to phone and go directly to download mode, by pressing volume down and power button at the same time. Afterwards, flash latest firmware from odin.
Sent from my GT-I9505 using Tapatalk
Degrated Shadow said:
No its not stuck. The phone is now completely dead. just simpl wont start. wont even show offscreen charging animation.
Click to expand...
Click to collapse
Mate that is strange , is it charging at all? anyhow what happened to that phone you replaced everything but the display
MAX 404 said:
Mate that is strange , is it charging at all? anyhow what happened to that phone you replaced everything but the display
Click to expand...
Click to collapse
I can not say. i was looking at an image and writing with it in my hand and it just started rebooting giving me not enough time to boot in recovery or download mode. as far as i know battery is not at fault because it works in other s4 just fine
Degrated Shadow said:
I can not say. i was looking at an image and writing with it in my hand and it just started rebooting giving me not enough time to boot in recovery or download mode. as far as i know battery is not at fault because it works in other s4 just fine
Click to expand...
Click to collapse
Did you check the usb port at the phone ? maybe that is why is not charging and is why is tottaly dead...did you try charging the battery somewhere else and put it back at the phone...does it switch on?
MAX 404 said:
Did you check the usb port at the phone ? maybe that is why is not charging and is why is tottaly dead...did you try charging the battery somewhere else and put it back at the phone...does it switch on?
Click to expand...
Click to collapse
It does not switch on. Checked te usb port nothing wrong there. strangely enough. it booted once 9 minutes after pressing the power button. i scrolled the app list and straightway went into whatsapp and now its dead again. this time though the battery does not even become warm when i charge it unlike before.
You should bring it to a service centre if possible as it may be a hardware issue.
Sent from my GT-I9505 using Tapatalk
Degrated Shadow said:
It does not switch on. Checked te usb port nothing wrong there. strangely enough. it booted once 9 minutes after pressing the power button. i scrolled the app list and straightway went into whatsapp and now its dead again. this time though the battery does not even become warm when i charge it unlike before.
Click to expand...
Click to collapse
Hi mate ,
Sorry to "read" that , for sure looks like a hardware issue.....but after so many problems as you described you already spent a lot , have it check but i would not spend a lot on it...
MAX 404 said:
Hi mate ,
Sorry to "read" that , for sure looks like a hardware issue.....but after so many problems as you described you already spent a lot , have it check but i would not spend a lot on it...
Click to expand...
Click to collapse
yeah thought that too. so ordered a nexus 5 32gb "stormtrooper" version yesterday. They gave a 5 day window for delivery but.. i dont hear too good user reviews of their delivery time. Not sure how their delivery and shipment stuff works..
Degrated Shadow said:
yeah thought that too. so ordered a nexus 5 32gb "stormtrooper" version yesterday. They gave a 5 day window for delivery but.. i dont hear too good user reviews of their delivery time. Not sure how their delivery and shipment stuff works..
Click to expand...
Click to collapse
Sound hot mate, you can always sell your old S4 for parts , display alone should be around 150 USD ( used)
MAX 404 said:
Sound hot mate, you can always sell your old S4 for parts , display alone should be around 150 USD ( used)
Click to expand...
Click to collapse
Lol yeah!

Note 3 overheating and wont turn on

I recently got a Note 3 from a friend thats purchased a Nexus 6P instead.
Reason being that his note 3 sometimes turns on but overheats and drains the battery within minutes, or it doesnt turn on at all and a weird clicking noise is heard from the speaker.
It also overheats when charging while the phone is off.
He purchased a new battery thinking thats the problem but the same problem persists, now when I got it I was thinking that maybe I can do some more troubleshooting and see if there is a way of fixing it.
Any help is appreciated.
Factory reset flash stock rom via Odin and test .
JJEgan said:
Factory reset flash stock rom via Odin and test .
Click to expand...
Click to collapse
I would if I only could get it to turn on.
branko.savic said:
I would if I only could get it to turn on.
Click to expand...
Click to collapse
Did you try download mode?
I tried that, problem is that it doesn't turn on, the display is black and only some poping noises can be heard when battery is inserted.
I got it to power up once but it didn't take long for it to drain battery and turn off.
Skickat från min SM-N920C via Tapatalk
Your friend cheated on u...this smell like water damage..go to a repair shop for inspection
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
AndrOmega said:
Your friend cheated on u...this smell like water damage..go to a repair shop for inspection
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
Click to expand...
Click to collapse
Well he gave it to me for free as it doesn't work. I was hoping I could fix it somehow.
branko.savic said:
Well he gave it to me for free as it doesn't work. I was hoping I could fix it somehow.
Click to expand...
Click to collapse
Try to disassemble your phone. Check motherboard. Look for symptoms of short circuit. I`ve got note 3 for 2 years. It`s easy phone to repair.
fixxxer102 said:
Try to disassemble your phone. Check motherboard. Look for symptoms of short circuit. I`ve got note 3 for 2 years. It`s easy phone to repair.
Click to expand...
Click to collapse
Okay so I have been experimenting a little with it.
After opening it up I could not find any evidence of water damage or short circuit.
What I have found out so far is.
1. It starts up when plugged in and charging. (after it starts up I can unplug the charger and it stays on just fine.)
2. If I turn it off it won't turn back on again unless plugged in.
3. When on it overheats even when idle and screen off.
4. When charging (even if turned off) it overheats/feels extremely warm to the touch.
5. Vibration doesn't work, but could be my my fault as I removed the motherboard, will have to open it up again and see if I missed something.
The phone has been dropped several times and has some damage although not on the screen, just the sides.
So if I can get it fully working I might just buy a new housing for it.
branko.savic said:
Okay so I have been experimenting a little with it.
After opening it up I could not find any evidence of water damage or short circuit.
What I have found out so far is.
1. It starts up when plugged in and charging. (after it starts up I can unplug the charger and it stays on just fine.)
2. If I turn it off it won't turn back on again unless plugged in.
3. When on it overheats even when idle and screen off.
4. When charging (even if turned off) it overheats/feels extremely warm to the touch.
5. Vibration doesn't work, but could be my my fault as I removed the motherboard, will have to open it up again and see if I missed something.
The phone has been dropped several times and has some damage although not on the screen, just the sides.
So if I can get it fully working I might just buy a new housing for it.
Click to expand...
Click to collapse
So if you can turn it on, try turning on in download mode and flash stock rom.
fixxxer102 said:
So if you can turn it on, try turning on in download mode and flash stock rom.
Click to expand...
Click to collapse
Ok will try to do that.
branko.savic said:
Ok will try to do that.
Click to expand...
Click to collapse
I hope it will help
fixxxer102 said:
So if you can turn it on, try turning on in download mode and flash stock rom.
Click to expand...
Click to collapse
Flashing stock didn't help, still the same problem.
1. Won't turn on unless plugged in and charging.
2.Overheating.
Any ideas? Thinking it can be the USB port maybe, but would it overheat like that if it was just the port?
branko.savic said:
Flashing stock didn't help, still the same problem.
1. Won't turn on unless plugged in and charging.
2.Overheating.
Any ideas? Thinking it can be the USB port maybe, but would it overheat like that if it was just the port?
Click to expand...
Click to collapse
do you have any luck of fixing it? I have the same issue right now
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