[Q] [Help] S4 (i9500) wont turn on or charge - Galaxy S 4 Q&A, Help & Troubleshooting

I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks

gaurdjatixa said:
I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
Click to expand...
Click to collapse
Well make sure the replacement battery has full charge....and retry ...also insert your battery into another phone and check if its chaging....because usually the phone starts up unless the battery has gone bad....if the phone doesn't switch on...I guess its a hardware issue...which I highly doubt....make sure the wall socket is functional as well....these are little things that could be triggering this...so check everything. ..good luck

sadeshmagic said:
Well make sure the replacement battery has full charge....and retry ...also insert your battery into another phone and check if its chaging....because usually the phone starts up unless the battery has gone bad....if the phone doesn't switch on...I guess its a hardware issue...which I highly doubt....make sure the wall socket is functional as well....these are little things that could be triggering this...so check everything. ..good luck
Click to expand...
Click to collapse
I did. I also inserted my battery into another phone and it booted up, mine wont.

gaurdjatixa said:
I did. I also inserted my battery into another phone and it booted up, mine wont.
Click to expand...
Click to collapse
Well I'm sorry to say...but there is probably something wrong with an IC inside the phone.....claiming warranty will be tough...but since they can't switch the phone on....they may not question you...really sorry about it

sadeshmagic said:
Well I'm sorry to say...but there is probably something wrong with an IC inside the phone.....claiming warranty will be tough...but since they can't switch the phone on....they may not question you...really sorry about it
Click to expand...
Click to collapse
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery

gaurdjatixa said:
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
Click to expand...
Click to collapse
They said that my motherboard is broken and the warranty just cover their service. So I guess have to pay for the motherboard. Do you know how much is the motherboard if an s4?

gaurdjatixa said:
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
Click to expand...
Click to collapse
I always leave my phone to drop to 0% and automatically turn off before charging it and I never had any problems....

gaurdjatixa said:
I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
Click to expand...
Click to collapse
Same problem I'm facing right now but luckily my phone is under warranty

Related

Battery on 0% charge

Hi forum .. I have a serious problem with Nexus 7
From today my tablet is on 0% battery charge with " uknown " description ... how I can do? I dont want to go to Asus Service!
hideto000 said:
Hi forum .. I have a serious problem with Nexus 7
From today my tablet is on 0% battery charge with " uknown " description ... how I can do? I dont want to go to Asus Service!
Click to expand...
Click to collapse
get into recovery and try a cache wipe to start. if that doesn't work, do a factory reset. have you backed up your apps or anything? doing a factory reset will wipe your data and you'll lose all apps, settings, everything, but it will take the tab back to "out-of-the-box" setup.
jsauder2 said:
get into recovery and try a cache wipe to start. if that doesn't work, do a factory reset. have you backed up your apps or anything? doing a factory reset will wipe your data and you'll lose all apps, settings, everything, but it will take the tab back to "out-of-the-box" setup.
Click to expand...
Click to collapse
yeah I've tried also with re-flashing the stock rom but the charge is also at 0% ... how I can do?
Are you charging USB or ac?
Sent from my Grouper
Sveke said:
Are you charging USB or ac?
Sent from my Grouper
Click to expand...
Click to collapse
Tried in AC and USB .. with the stock charger and a samsung charger... I am the only one with this problem? I dont know if is software or hardware problem
hideto000 said:
Tried in AC and USB .. with the stock charger and a samsung charger... I am the only one with this problem? I dont know if is software or hardware problem
Click to expand...
Click to collapse
What happened to cause this? Did you let it drain down to zero? Did it go from 50% to 0% at once?
More details please on what led you to this point.
Sent from my Grouper
Sveke said:
What happened to cause this? Did you let it drain down to zero? Did it go from 50% to 0% at once?
More details please on what led you to this point.
Sent from my Grouper
Click to expand...
Click to collapse
battery was at 13% ... tried to start the recovery mode ( I want to root the nexus ) Nothing happened... so I've tried to turn on tablet and..tadà! 0% battery...Now is turned on via usb cable,but it still 0% charge with " unknown " type of charge
hideto000 said:
battery was at 13% ... tried to start the recovery mode ( I want to root the nexus ) Nothing happened... so I've tried to turn on tablet and..tadà! 0% battery...Now is turned on via usb cable,but it still 0% charge with " unknown " type of charge
Click to expand...
Click to collapse
Plug into wall charger, turn tablet off, let it charge for an hour and see if it boots back up.
Not USB, to weak.
And......you really should know better then to root and do intensive tasks with 13% battery. Just saying.
Sent from my Grouper
Sveke said:
Plug into wall charger, turn tablet off, let it charge for an hour and see if it boots back up.
Not USB, to weak.
Sent from my Grouper
Click to expand...
Click to collapse
also tried! not 1 percent up from 3 hours
Hmmm....not sure what to say then. Sorry.
Sent from my Grouper
anyone have solved this problem ?
someone help me :/
Factory reset if you haven't tried that, leave to charge for a few hours, dunno how this happened
Sent from my Nexus 7 using xda app-developers app
warrant replacement. call where you got it(google play, asus, other) and get a replacement. its a known issue. i had my replaced last month(google play store) because it stopped charging. they didnt give me a hastle, and sent a replacement out fast.
Have the same problem, battery is working good but looks likes battery sensor malfunction, so system doesn't know battery status!.
Don't know what is the effect of that for the battery life!.
Tried every thing to fix that.
Any way, the only solution is RMA, already called Google, and they agreed for a replacement.
So, don't wait, you got 15 days since you got it for a replacement.
Sent from my Nexus 7 using Tapatalk HD
MAJED.y said:
Have the same problem, battery is working good but looks likes battery sensor malfunction, so system doesn't know battery status!.
Don't know what is the effect of that for the battery life!.
Tried every thing to fix that.
Any way, the only solution is RMA, already called Google, and they agreed for a replacement.
So, don't wait, you got 15 days since you got it for a replacement.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
I had this problem when I had the latest bootloader installed on my device, everytime I tried to charge it from (what it thought was) 0% the tablet would turn on and instantly turn off again because it had 0%.
I somehow managed to get it into fastboot and loaded the older bootloader (the one which won't let you into recovery without being connected to USB) and the tablet began to charge without turning itself on!
I left it to charge for about 2 hours, turned it on and it had enough juice in it to stay turned on and charge the rest of the way to 100%.
Not sure what the reason / cause of this was, my battery was at about 10% before it happened and it suddenly depleted to 0%!
Hope this helps!
Sent from my Nexus 4 using Tapatalk 2
StuMcBill said:
I had this problem when I had the latest bootloader installed on my device, everytime I tried to charge it from (what it thought was) 0% the tablet would turn on and instantly turn off again because it had 0%.
I somehow managed to get it into fastboot and loaded the older bootloader (the one which won't let you into recovery without being connected to USB) and the tablet began to charge without turning itself on!
I left it to charge for about 2 hours, turned it on and it had enough juice in it to stay turned on and charge the rest of the way to 100%.
Not sure what the reason / cause of this was, my battery was at about 10% before it happened and it suddenly depleted to 0%!
Hope this helps!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
can you link the original bootloader you have used?
Factory reset just wipes data.. probably not his data
Sent from my Holiday using xda app-developers app
StuMcBill said:
I had this problem when I had the latest bootloader installed on my device, everytime I tried to charge it from (what it thought was) 0% the tablet would turn on and instantly turn off again because it had 0%.
I somehow managed to get it into fastboot and loaded the older bootloader (the one which won't let you into recovery without being connected to USB) and the tablet began to charge without turning itself on!
I left it to charge for about 2 hours, turned it on and it had enough juice in it to stay turned on and charge the rest of the way to 100%.
Not sure what the reason / cause of this was, my battery was at about 10% before it happened and it suddenly depleted to 0%!
Hope this helps!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
my situation is different here, like this, I got my shipment at work, open the box, turned on the device, it's like 40%.
test it then put on the table for charge, take a look was in 98%..... after half hour it's 0% with on red battery icon.
Now sometimes battery work and I can see the "xx%", sometimes it stayed at 61% for 1 hour of use then jump to 42%!!
Sure something wrong with the battery sensor!.
This is a classic example what happens when people don't take the time to educate themselves on rooting their device. Anyone who owns a nexus device should know where to find factory images for both old and new firmware. And I always charge via USB and not AC. AC overheats my battery way too much. It can cause serious damage to your device.
Just saying

[SOLVED] Nexus 4 dying at around 30% battery

Hey guys,
I noticed this yesterday my Nexus 4 (running PA 3.6, franco milestone 1) shut down at 30% charge. I went home and charged it (it showed 0 when I started charging it) to 100% continuously.
Today too the phone shut down when it was around 32-31% and now charging has again started from 0%.
What could be the issue?
I have tried the battery calibration app even though I know it does nothing.
Any ideas?
japmeet said:
Hey guys,
I noticed this yesterday my Nexus 4 (running PA 3.6, franco milestone 1) shut down at 30% charge. I went home and charged it (it showed 0 when I started charging it) to 100% continuously.
Today too the phone shut down when it was around 32-31% and now charging has again started from 0%.
What could be the issue?
I have tried the battery calibration app even though I know it does nothing.
Any ideas?
Click to expand...
Click to collapse
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
paul c said:
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
Okay I'll try reflashing the ROM when I'm at a 100%, I know deleting the batterystats.bin file doesn't do anything but I did that anyways yesterday, but it seems it didn't fix the calibration issue.
Any other ideas I could try while I charge my phone to a 100%?
paul c said:
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
Hi, @paul c, I would like to inform you that my phone's discharging just fine (charged it to a 100% last night and it's currently at 48%, I didn't reflash my ROM but I did reboot it once. I also haven't charged it since then)
Could you tell me what's the minimum and maximum battery voltage? I am guessing that the max voltage is around 4200mV but what's the minimum? Also, can we calculate the REAL battery %age from the voltage that is displayed by apps like DashClock? If we can do that could you tell me how/what formula we use to do that?
I know I'm asking a lot of questions and I would really appreciate any help here !
Thanks!
paul c said:
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
Okay the phone died at around 34-36% again, I'm gonna leave it to charge over night, I'm still stuck !
japmeet said:
Okay the phone died at around 34-36% again, I'm gonna leave it to charge over night, I'm still stuck !
Click to expand...
Click to collapse
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
PsyOr said:
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
Click to expand...
Click to collapse
Hi, I'm no pro when it comes to opening phones However I'll check out a video on LE55ON5 tomorrow on how to do it. Thanks for the tip.
PsyOr said:
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
Click to expand...
Click to collapse
I didn't open the phone but i'm taking it to a LG service centre today, no soft methods have worked so far
- please delete -
paul c said:
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
japmeet said:
Hi, @paul c, I would like to inform you that my phone's discharging just fine (charged it to a 100% last night and it's currently at 48%, I didn't reflash my ROM but I did reboot it once. I also haven't charged it since then)
Could you tell me what's the minimum and maximum battery voltage? I am guessing that the max voltage is around 4200mV but what's the minimum? Also, can we calculate the REAL battery %age from the voltage that is displayed by apps like DashClock? If we can do that could you tell me how/what formula we use to do that?
I know I'm asking a lot of questions and I would really appreciate any help here !
Thanks!
Click to expand...
Click to collapse
Hi,
I was inspecting the battery's voltage/charge the entire day today and I realized that at around 36% the voltage went around 3000mV (3100mV, Nexus 4's battery is rated at 3800mV and it maxes at around 4200mV). After that when I plugged it back in and turned it on it started charging from 0%.
I think the battery is at fault.
Is there any fix for this which does not involve replacing the battery?
Thanks!
PsyOr said:
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
Click to expand...
Click to collapse
Unfortunately this didn't work for me. I tried charging through the night and then discharging it completely and charging it completely again. I also tried deleting the batterystats file (even though I know it doesn't do anything)
So what do you suggest I should do? Get the phone replaced or get the battery changed?
I live in India and the phone is from Canada, so replacing the phone will take some time but I can get the battery replaced for around $20
Also my nexus is also showing +ve mA values while it's not charging, and the values are absolutely crazy, +268, +168, +1171 (in batter monitor widget)
Please tell me what I should do.
japmeet said:
Unfortunately this didn't work for me. I tried charging through the night and then discharging it completely and charging it completely again. I also tried deleting the batterystats file (even though I know it doesn't do anything)
So what do you suggest I should do? Get the phone replaced or get the battery changed?
I live in India and the phone is from Canada, so replacing the phone will take some time but I can get the battery replaced for around $20
Also my nexus is also showing +ve mA values while it's not charging, and the values are absolutely crazy, +268, +168, +1171 (in batter monitor widget)
Please tell me what I should do.
Click to expand...
Click to collapse
So you tried to disconnect the battery cable and reconnect it?
When you open the back case did you notice if the battery looks bigger/inflated? Maybe you should replace the battery.
PsyOr said:
So you tried to disconnect the battery cable and reconnect it?
When you open the back case did you notice if the battery looks bigger/inflated? Maybe you should replace the battery.
Click to expand...
Click to collapse
I didnt open it up, I was unable to separate the back cover from the front. But I've tried everything else.
japmeet said:
I didnt open it up, I was unable to separate the back cover from the front. But I've tried everything else.
Click to expand...
Click to collapse
Might as well replace it while you're at it. It's $20 on eBay OEM.
Sent from my neXus⁴ using Tapatalk 2
PsyOr said:
Click to expand...
Click to collapse
I tried doing as he did, but I wasn't able to open it, and yeah, I'll be replacing it first thing tomorrow. Hope it's not a hardware issue that needs the device to be RMA-ed
1slow4G said:
Might as well replace it while you're at it. It's $20 on eBay OEM.
Sent from my neXus⁴ using Tapatalk 2
Click to expand...
Click to collapse
Okay, I got my battery replaced, drained it to 0% (after a full charge) and going to charge it completely by the travel adapter that I purchased from the service center.
Attached are the pics of my old battery, I don't know if you can see it but it's swollen. If I recall I used a nexus s' charging cable to charge the phone from a computer and it was charging like AC (my kernel usb fast charge was OFF) and it also never detected my phone in the explorer (Windows)
My problem's solved now, it was a battery issue for me. I upgraded to PA 4.3 in the process by the way
So I guess I'll stick to my regular micro USB cable and charge via the travel adapter whenever possible, thank you everyone for your inputs!
1slow4G said:
Might as well replace it while you're at it. It's $20 on eBay OEM.
Sent from my neXus⁴ using Tapatalk 2
Click to expand...
Click to collapse
Link please?
japmeet said:
Okay, I got my battery replaced, drained it to 0% (after a full charge) and going to charge it completely by the travel adapter that I purchased from the service center.
Attached are the pics of my old battery, I don't know if you can see it but it's swollen. If I recall I used a nexus s' charging cable to charge the phone from a computer and it was charging like AC (my kernel usb fast charge was OFF) and it also never detected my phone in the explorer (Windows)
My problem's solved now, it was a battery issue for me. I upgraded to PA 4.3 in the process by the way
So I guess I'll stick to my regular micro USB cable and charge via the travel adapter whenever possible, thank you everyone for your inputs!
Click to expand...
Click to collapse
Yeah at your pics its looks a little bit swollen...
Glad you solved it :good:
PsyOr said:
Link please?
Yeah at your pics its looks a little bit swollen...
Glad you solved it :good:
Click to expand...
Click to collapse
I hope changing the battery fixes it for you too! And here you go : Nexus 4 battery

Nexus 4 won’t boot up/work without charger plugged in

My phone is shutting down automatically after showing “google” logo. I went back to stock lollipop 5.0.1 but the problem still persist. It’s working fine with the charger plugged in. If I remove the charger after switching on, if I kept it idle, it will stay on till the battery is empty. But if I try to do something it will shutdown. In recovery mode it works well without the charger.
Please help me is anyone facing the same issue.
may be you should try flashing a new kernel
i tried stock Google images still no use.
Is there any noticeable bulge to the battery? It might be a battery issue.
This is almost certainly a battery issue.
lolcakes203 said:
Is there any noticeable bulge to the battery? It might be a battery issue.
Click to expand...
Click to collapse
I don't think its a battery issue, because if i keep my device idle it'll last 1 day.
It only crashes if i use the phone, even swiping home screens crashes the phone.
Well, you've already gone back to pure stock which rules out a software issue, and so the next thing I thought would be a battery issue. I have read here about defective batteries causing all sorts of problems like losing signal, non responsive touchscreens and bootloops, and so it's a possibility that this is a battery problem.
I got strange problem with my n4..
Battery % randomly change and shut down, unsensible touchscreen, battery icon disappear from menu..
Maybe this hw problem could touch the SW part
that's how my problem started
Battery problem symptoms can manifest themselves in many different ways.
lolcakes203 said:
Battery problem symptoms can manifest themselves in many different ways.
Click to expand...
Click to collapse
ordered a new battery, waiting for the delivery thanks guys for the reply.
zni3h said:
ordered a new battery, waiting for the delivery thanks guys for the reply.
Click to expand...
Click to collapse
me too
No problem at all. Please report back.
lolcakes203 said:
No problem at all. Please report back.
Click to expand...
Click to collapse
battery arrived everything is good
I have a same problem
My nexus 4 cant't turn on without charger plugged in. But when I go to Recovery, it work fine. A few days ago, it's sometime shutdown suddently when I was playing game. Then it worked fine after I plugged charger in and turn it on. Is this battery issue?
So even when the device is fully charged it won't boot into Android?
CalculatedRisk said:
So even when the device is fully charged it won't boot into Android?
Click to expand...
Click to collapse
It can boot with a little trick (press the lock icon on boot screen continuously) and work fine with charger plugged in. When unplugged the phone shutdown immediately
zni3h said:
battery arrived everything is good
Click to expand...
Click to collapse
Does the same issue exists even with a new battery?
Sturdy_99 said:
Does the same issue exists even with a new battery?
Click to expand...
Click to collapse
after the replacement the phone worked perfectly, i had used it for 3 months then i sold it, i can confirm that i was having the exact same issue as karsondang
This is a battery issue. it happened to me too.replacing the battery will fix the issue.
Sent from my Nexus 4 using Tapatalk

Battery issues

My phone's battery level is stuck at 35% and doesn't change on charging it over and over again. Left the phone charging last night and it was still charging at 35% in the morning. However if there's a drop below 35% level it shows on the screen but again charging the phone drains complete battery within a minute or two. The phone gets switched off and starts charging from 0. On switching it on sometimes it again starts draining the battery fast or stuck at some another battery level. Please help what should i do.
I tried reflashing rr rom freshly but it didn't solve the issue. Twrp recovery shows the same battery %.
Screen recorded as below.
https://youtu.be/ubYYBRl2HVU
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Smeagal192 said:
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Click to expand...
Click to collapse
I left the phone on charge last night in switch off mode but the battery level shows only 10% in the morning. Internally however it's charged 100% but the level is not showing correctly. Also since I've unlocked the bootloader, the device isn't under warranty.
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
22sumit said:
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
Click to expand...
Click to collapse
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
22sumit said:
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
Click to expand...
Click to collapse
Contact Moto Service Center hope they will sort out.... Best of luck
Although I think it's a coin toss if it will help, try another charger and a factory reset... Moto service will want you to do a factory reset before sending it in anyway.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Thank you, I'll try this one.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Tried, it didn't worked.
22sumit said:
My phone's battery level is stuck at 35% and doesn't change on charging it over and over again.
Click to expand...
Click to collapse
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
MezzaLuna said:
Tried, it didn't worked.
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
Click to expand...
Click to collapse
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
22sumit said:
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
Click to expand...
Click to collapse
I'll ask for replacement after Christmas holidays. Thank you very much.
I do also have the same problem. It just started a few days ago and sometimes I'd restart the phone and it will fix it and show the actual percentage been charged. But now that isn't fixing it anymore. However, as mentioned before the battery is actually being charged. So let's say it's stuck in 11% and I charge it for a few hours. Then I can use the phone for hours without going below 11%.. but how annoying when it gets there and all of a sudden you are running out of battery ?
Charging with original charger/cable. Do you guys think it might have to do with the turbopower feature?
Has anyone found a solution to this? I'm still under warranty for two more months. But it's always a pain to deal with warranty, you know no phone for a week or more... It would be nice if it can be fixed without going through warranty.

Phone wont turn on

Hi everyone, i'm new here, looking for some help.
So i was using my phone and out of the blue it turn off and i cuoldn't turn it on, i've left it charging for a day but there was no light indicating it was charging, same happend when i pluged it to the pc. Tried a cuople of buttons combinations but there's no response.
I really hope you guys can help me
Gretelp said:
Hi everyone, i'm new here, looking for some help.
So i was using my phone and out of the blue it turn off and i cuoldn't turn it on, i've left it charging for a day but there was no light indicating it was charging, same happend when i pluged it to the pc. Tried a cuople of buttons combinations but there's no response.
I really hope you guys can help me
Click to expand...
Click to collapse
Gretelp have you solved youre problem because i have the same issue
[email protected] said:
Gretelp have you solved youre problem because i have the same issue
Click to expand...
Click to collapse
let the battery drain all the way to the 0%. ive had same issue few times with my s7 edge it would not respond to any command no matter what i do, then all of the sudded after i didint touch the phone for abouth 6-7 hours i put it on charge again and 0% was shown and started charging.
most probably its a motherboard issue and should be replaced at least in my case
Scorpionea said:
let the battery drain all the way to the 0%. ive had same issue few times with my s7 edge it would not respond to any command no matter what i do, then all of the sudded after i didint touch the phone for abouth 6-7 hours i put it on charge again and 0% was shown and started charging.
most probably its a motherboard issue and should be replaced at least in my case
Click to expand...
Click to collapse
oke thx i will wait for that!
Scorpionea said:
let the battery drain all the way to the 0%. ive had same issue few times with my s7 edge it would not respond to any command no matter what i do, then all of the sudded after i didint touch the phone for abouth 6-7 hours i put it on charge again and 0% was shown and started charging.
most probably its a motherboard issue and should be replaced at least in my case
Click to expand...
Click to collapse
Thanks for your response, i've left it unplogged for more than a day and still nothing. Should i wait longer?
How expensive would replacing the motherboard be?
Gretelp said:
Thanks for your response, i've left it unplogged for more than a day and still nothing. Should i wait longer?
How expensive would replacing the motherboard be?
Click to expand...
Click to collapse
I'm only telling from my experience, untill your battery is 0 it will be like that presuming it has somewhat same issue as mine . Try pressing buttons from time to time it could help to drain battery faster . On second hand market it should not be more then 40-50 euro. Also AliExpress has motherboards but not new, used
Scorpionea said:
I'm only telling from my experience, untill your battery is 0 it will be like that presuming it has somewhat same issue as mine . Try pressing buttons from time to time it could help to drain battery faster . On second hand market it should not be more then 40-50 euro. Also AliExpress has motherboards but not new, used
Click to expand...
Click to collapse
Thank you very much for your help!
Gretelp said:
Thank you very much for your help!
Click to expand...
Click to collapse
Any progress ?
Scorpionea said:
Any progress ?
Click to expand...
Click to collapse
No change, still the same
SNIF i must report that my S7 edge has past away
[email protected] said:
SNIF i must report that my S7 edge has past away
Click to expand...
Click to collapse
R.I.P S7 edge 2016-2019 will be missed
Same thing ! Phone just totally dead.
The same thing just happened to my S7edge today... I think it's a conspiracy so that we are forced to change the phone.
Sad, I liked that phone.
Nothing would work, it started at first a rebooting loop, then suddenly stopped giving any sense of life.
Doesn't show any indication when plugging the charger. nor responsive to any of the rebooting button combinations...
I even had it on stock Rom and never flashed any customer ROM on it or anything.
I think leaving the phone battery to drain as a solution only works if your phone was already on and it just gave a black screen, but it's still on.
But in my case, it was already in a rebooting loop and I suspect it is not even ON anymore, it just went totally off somehow...
So there is no was to know if the battery is draining.
update:
So I left it overnight. In the morning, I connected the charger and indeed it drained to 0% and started being responsive to charging again.
As soon as it charged to 20% I powered it on. It loaded into recovery, giving the no command screen. Then I went on and selected system reboot.
Then it rebooted and Android started, as soon as I tried unlocking it, it froze and started again into an endless rebooting loop until it blacked out again. Now again not responsive.
I will leave it to drain again. Does anyone know what I shall do when it gets to that endless rebooting sequence. It is obvious that Android had a malfunction... not sure what as I didn't do anything new last week..
Is there a way to get it through without factory reset?
Thanks

Categories

Resources