Hey guys,
I noticed this yesterday my Nexus 4 (running PA 3.6, franco milestone 1) shut down at 30% charge. I went home and charged it (it showed 0 when I started charging it) to 100% continuously.
Today too the phone shut down when it was around 32-31% and now charging has again started from 0%.
What could be the issue?
I have tried the battery calibration app even though I know it does nothing.
Any ideas?
japmeet said:
Hey guys,
I noticed this yesterday my Nexus 4 (running PA 3.6, franco milestone 1) shut down at 30% charge. I went home and charged it (it showed 0 when I started charging it) to 100% continuously.
Today too the phone shut down when it was around 32-31% and now charging has again started from 0%.
What could be the issue?
I have tried the battery calibration app even though I know it does nothing.
Any ideas?
Click to expand...
Click to collapse
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
paul c said:
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
Okay I'll try reflashing the ROM when I'm at a 100%, I know deleting the batterystats.bin file doesn't do anything but I did that anyways yesterday, but it seems it didn't fix the calibration issue.
Any other ideas I could try while I charge my phone to a 100%?
paul c said:
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
Hi, @paul c, I would like to inform you that my phone's discharging just fine (charged it to a 100% last night and it's currently at 48%, I didn't reflash my ROM but I did reboot it once. I also haven't charged it since then)
Could you tell me what's the minimum and maximum battery voltage? I am guessing that the max voltage is around 4200mV but what's the minimum? Also, can we calculate the REAL battery %age from the voltage that is displayed by apps like DashClock? If we can do that could you tell me how/what formula we use to do that?
I know I'm asking a lot of questions and I would really appreciate any help here !
Thanks!
paul c said:
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
Okay the phone died at around 34-36% again, I'm gonna leave it to charge over night, I'm still stuck !
japmeet said:
Okay the phone died at around 34-36% again, I'm gonna leave it to charge over night, I'm still stuck !
Click to expand...
Click to collapse
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
PsyOr said:
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
Click to expand...
Click to collapse
Hi, I'm no pro when it comes to opening phones However I'll check out a video on LE55ON5 tomorrow on how to do it. Thanks for the tip.
PsyOr said:
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
Click to expand...
Click to collapse
I didn't open the phone but i'm taking it to a LG service centre today, no soft methods have worked so far
- please delete -
paul c said:
I have been flashing nightlies merrily on the Nexus4, never had to recalibrate the battery, though it sounds like your does need that. (I had a Desire HD before this, and it was very sensitive to errors in battery calibration)
How about if you charge the phone fully then either reflash the ROM or flash a nandroid backup you've made? Either of those options will overwrite the battery stats file - if that's the problem.
It could be that the chip in the battery is malfunctioning, ie a new battery could be needed, but that sounds much less likely
Click to expand...
Click to collapse
japmeet said:
Hi, @paul c, I would like to inform you that my phone's discharging just fine (charged it to a 100% last night and it's currently at 48%, I didn't reflash my ROM but I did reboot it once. I also haven't charged it since then)
Could you tell me what's the minimum and maximum battery voltage? I am guessing that the max voltage is around 4200mV but what's the minimum? Also, can we calculate the REAL battery %age from the voltage that is displayed by apps like DashClock? If we can do that could you tell me how/what formula we use to do that?
I know I'm asking a lot of questions and I would really appreciate any help here !
Thanks!
Click to expand...
Click to collapse
Hi,
I was inspecting the battery's voltage/charge the entire day today and I realized that at around 36% the voltage went around 3000mV (3100mV, Nexus 4's battery is rated at 3800mV and it maxes at around 4200mV). After that when I plugged it back in and turned it on it started charging from 0%.
I think the battery is at fault.
Is there any fix for this which does not involve replacing the battery?
Thanks!
PsyOr said:
Worth a try - charge the device to 100%, turn it off, open the back case, disconnect the battery flex cable, reconnect it ... try now.
Click to expand...
Click to collapse
Unfortunately this didn't work for me. I tried charging through the night and then discharging it completely and charging it completely again. I also tried deleting the batterystats file (even though I know it doesn't do anything)
So what do you suggest I should do? Get the phone replaced or get the battery changed?
I live in India and the phone is from Canada, so replacing the phone will take some time but I can get the battery replaced for around $20
Also my nexus is also showing +ve mA values while it's not charging, and the values are absolutely crazy, +268, +168, +1171 (in batter monitor widget)
Please tell me what I should do.
japmeet said:
Unfortunately this didn't work for me. I tried charging through the night and then discharging it completely and charging it completely again. I also tried deleting the batterystats file (even though I know it doesn't do anything)
So what do you suggest I should do? Get the phone replaced or get the battery changed?
I live in India and the phone is from Canada, so replacing the phone will take some time but I can get the battery replaced for around $20
Also my nexus is also showing +ve mA values while it's not charging, and the values are absolutely crazy, +268, +168, +1171 (in batter monitor widget)
Please tell me what I should do.
Click to expand...
Click to collapse
So you tried to disconnect the battery cable and reconnect it?
When you open the back case did you notice if the battery looks bigger/inflated? Maybe you should replace the battery.
PsyOr said:
So you tried to disconnect the battery cable and reconnect it?
When you open the back case did you notice if the battery looks bigger/inflated? Maybe you should replace the battery.
Click to expand...
Click to collapse
I didnt open it up, I was unable to separate the back cover from the front. But I've tried everything else.
japmeet said:
I didnt open it up, I was unable to separate the back cover from the front. But I've tried everything else.
Click to expand...
Click to collapse
Might as well replace it while you're at it. It's $20 on eBay OEM.
Sent from my neXus⁴ using Tapatalk 2
PsyOr said:
Click to expand...
Click to collapse
I tried doing as he did, but I wasn't able to open it, and yeah, I'll be replacing it first thing tomorrow. Hope it's not a hardware issue that needs the device to be RMA-ed
1slow4G said:
Might as well replace it while you're at it. It's $20 on eBay OEM.
Sent from my neXus⁴ using Tapatalk 2
Click to expand...
Click to collapse
Okay, I got my battery replaced, drained it to 0% (after a full charge) and going to charge it completely by the travel adapter that I purchased from the service center.
Attached are the pics of my old battery, I don't know if you can see it but it's swollen. If I recall I used a nexus s' charging cable to charge the phone from a computer and it was charging like AC (my kernel usb fast charge was OFF) and it also never detected my phone in the explorer (Windows)
My problem's solved now, it was a battery issue for me. I upgraded to PA 4.3 in the process by the way
So I guess I'll stick to my regular micro USB cable and charge via the travel adapter whenever possible, thank you everyone for your inputs!
1slow4G said:
Might as well replace it while you're at it. It's $20 on eBay OEM.
Sent from my neXus⁴ using Tapatalk 2
Click to expand...
Click to collapse
Link please?
japmeet said:
Okay, I got my battery replaced, drained it to 0% (after a full charge) and going to charge it completely by the travel adapter that I purchased from the service center.
Attached are the pics of my old battery, I don't know if you can see it but it's swollen. If I recall I used a nexus s' charging cable to charge the phone from a computer and it was charging like AC (my kernel usb fast charge was OFF) and it also never detected my phone in the explorer (Windows)
My problem's solved now, it was a battery issue for me. I upgraded to PA 4.3 in the process by the way
So I guess I'll stick to my regular micro USB cable and charge via the travel adapter whenever possible, thank you everyone for your inputs!
Click to expand...
Click to collapse
Yeah at your pics its looks a little bit swollen...
Glad you solved it :good:
PsyOr said:
Link please?
Yeah at your pics its looks a little bit swollen...
Glad you solved it :good:
Click to expand...
Click to collapse
I hope changing the battery fixes it for you too! And here you go : Nexus 4 battery
Related
Guys pls help..I have this problem,that when I'm charging my trinity,it couldn't reach 100% of charging (full charge) instead was stuck to 70%.eventhough i charge it overnight.I'm thinking if it is a battery prob or the charger. i am using the originally supplied charger & battery.
Thanks in advance...
Have you tried powering the unit off, removing the battery for, say, 15 seconds, then refitting it and rebooting?... Check the battery level after reboot?... Then retry charging again?...
Maybe a full discharge might help "reset" the above problem too?...
I'm not sure, but I think the Trinity battery management is quite dependant on so called "coulomb counting" and I reckon sometimes it goes a bit wrong.
LoopyLoo said:
Have you tried powering the unit off, removing the battery for, say, 15 seconds, then refitting it and rebooting?... Check the battery level after reboot?... Then retry charging again?...
Maybe a full discharge might help "reset" the above problem too?...
I'm not sure, but I think the Trinity battery management is quite dependant on so called "coulomb counting" and I reckon sometimes it goes a bit wrong.
Click to expand...
Click to collapse
i tried all your suggestion bro,after rebooting,the battery meter increased 10%,tried to recharge,but still can't reach full.i tried to turn off my device then charge it,this time it goes upto 90%.it's a good sign but,charging while my phone is turned on is better right?i have no computer around,maybe i'll try to charge thru USB later..if it went ok,maybe i'll buy a new charger..thanx loopyloo for that sound advice..
tranquil20 said:
i tried all your suggestion bro,after rebooting,the battery meter increased 10%,tried to recharge,but still can't reach full.i tried to turn off my device then charge it,this time it goes upto 90%.it's a good sign but,charging while my phone is turned on is better right?i have no computer around,maybe i'll try to charge thru USB later..if it went ok,maybe i'll buy a new charger..thanx loopyloo for that sound advice..
Click to expand...
Click to collapse
Try battery callibration procedure!
The actual standalone charger (if that's what you're referring to) has no intelligence in it to speak of. Battery charge monitoring/status will be an integral function to the phone itself using dedicated h/w.
Something's not quite right with your kit somehow. Maybe the battery has gone a bit wrong (could be replaced - how much use has it had?)... Rather that than the phone itself, in which case it'll need repair.
You can try tnyynt's suggestion of Battery Calibration. Basically this requires you to totally discharge the battery (I suggest thru normal use of your phone!) then when it shuts down "cos battery is flat" reboot the phone into its bootloader screen (power down, then press and hold Power & Camera buttons until Tri-colour screen is displayed)... Then just leave the phone until it powers off of its own accord.
This may take a few hours (I did mine recently and it took @4hrs!) but the battery should be as discharged as its possible to get by that point...
And if you're lucky, it might just sort your problem out when you next recharge!
Good luck dude!!!
;-)
LL
tnyynt said:
Try battery callibration procedure!
Click to expand...
Click to collapse
i tried to use charging thru pc and it charged 100%,but again,as i tried to charge using a friend's htc charger,still stuck at 70% charging...will try this battery callibration procedure tnyynt,thanx 4 the suggestion..
LoopyLoo said:
The actual standalone charger (if that's what you're referring to) has no intelligence in it to speak of. Battery charge monitoring/status will be an integral function to the phone itself using dedicated h/w.
Something's not quite right with your kit somehow. Maybe the battery has gone a bit wrong (could be replaced - how much use has it had?)... Rather that than the phone itself, in which case it'll need repair.
You can try tnyynt's suggestion of Battery Calibration. Basically this requires you to totally discharge the battery (I suggest thru normal use of your phone!) then when it shuts down "cos battery is flat" reboot the phone into its bootloader screen (power down, then press and hold Power & Camera buttons until Tri-colour screen is displayed)... Then just leave the phone until it powers off of its own accord.
This may take a few hours (I did mine recently and it took @4hrs!) but the battery should be as discharged as its possible to get by that point...
And if you're lucky, it might just sort your problem out when you next recharge!
Good luck dude!!!
;-)
LL
Click to expand...
Click to collapse
thanx again LoopyLoo,you made this procedure (battery callibration) clear to me,on how to do it.will try this procedure and will report asap the result.hope it works (fingers crossed),and hope it's not an internal phone prob.
Thanx Bro!!:>
Let me know how you get on.
I'm a little baffled as to why you have problems with your friends charge too but not USB???...
battery callibration not worked...
I'm sorry to report that after 3 times of trying the battery callibration method,my trinity still doesn't reach its 100% capacity of charging thru the standalone charger..but mysteriously charge a 100% with USB charging..I'm still not really sure why this happened..maybe will try to see a mobile technician for PPC..anyways,thanx for all your suggestion..will report ASAP after going to a service center..
Yesterday everything was OK. I flashed my phone to newest version of OpenEclair, put phone on charger (like every night) and then went to sleep.
Today, when i plug phone off charger they automatically turn off. When i plug charger on the phone is running ok, but everywhere (eg. in Spare Parts) they shows that battery is 0% charged, battery level is Good (100%), and battery temperature is 67.7*C (153.86*F).
I tried to insert other battery to Phone. I found that, Nokia BL-5C battery have similiar parameters, but everything was identical to situation on original battery.
What may be wrong? What should I do?
Sorry for my bad english.
Use the recovery image in my sig if you don't have it already and wipe battery stats, reboot and let the phone charge fully.
Doesn't work.
Now the situation on
HTC battery & charger: phone turns on (on power on blink one time red) and after 1min they shut down without any information
Nokia BL-5C battery & charger: phone turn on (blink one time red) and still runs without any problems.
I'm not sure, is that battery or phone disfunction? Important is that Nokia BL-5C battery has only 3.7Wh. HTC battery has 4.25Wh.
Damn your phone is 2x hotter then mine xD
its only shown temperature, i dont believe [and dont feel] this temperature
evilkorn said:
Use the recovery image in my sig if you don't have it already and wipe battery stats, reboot and let the phone charge fully.
Click to expand...
Click to collapse
Its the other way around
You Fully charge then wipe the stats:
http://wiki.cyanogenmod.com/index.php/Troubleshooting#Battery_recalibration
My comment was assuming he started with a full charge in the first place.
Reboot the phone and use it normally, but don't charge until it shuts off.
Recharge the phone completely and then use as you normally would.
Click to expand...
Click to collapse
I have bought new battery for g1, and this problem still exists...
Is any program or anything, which "cheats" system about battery?
Phone can run out of charger only in recovery menu - at normal theyre shutdowing because of low battery.
Can i do anything without visiting service? Any ideas?
endpl said:
I have bought new battery for g1, and this problem still exists...
Is any program or anything, which "cheats" system about battery?
Phone can run out of charger only in recovery menu - at normal theyre shutdowing because of low battery.
Can i do anything without visiting service? Any ideas?
Click to expand...
Click to collapse
Sounds like phone. A new battery would've solved this problem. Why do you not wanna visit service? Just unroot and demand a replacement.
hey xda friends,
i have a small problem with my batterie /charger.
it is charging very slowly i am running cm7 so i plug it in very often yesterday at 6 pm it was almost flat so i plugged it in but keep on chatting and surfing/reading so battery wasn't gaining and it kept reading 5% (same as when i plugged it in) i thought well it's just usb so i use a lot of power and it keeps it's level
but when i got to bed (1am ) it let my wallcharger do the task
today when i got up(6am) i looked at my phone and it only read 80% (before i deplugged it) perhaps somebody knows the problem (battery /phone) i have just original parts (charger and battery) i am running cm7 for a while (yesterday i just switched to 2.3.3) never had this problem before....
i tried
power off
power on
pull battery
wipe battery stats
....
thank you for your help
Could it be you have something draining the battery heavily?
try a full wipe then reflash
ghazi.urfali said:
Could it be you have something draining the battery heavily?
try a full wipe then reflash
Click to expand...
Click to collapse
no new installed apps and unplugged it drains normally
Pull the battery, and with the battery out hold the power button for a good 30 sec, on most hardware these days this is how you usually hard reset the power management unit. Try it and lemme know how it goes.
i dunno if this will work for SGS but i guess you have nothing to lose.
ghazi.urfali said:
Pull the battery, and with the battery out hold the power button for a good 30 sec, on most hardware these days this is how you usually hard reset the power management unit. Try it and lemme know how it goes.
i dunno if this will work for SGS but i guess you have nothing to lose.
Click to expand...
Click to collapse
thank you for your help unfortunatly it didn't work ordered a new batterie will report
push it real good nanana
if the battery drains normally.. .. then perhaps it's the charger itself (???)
I was seeing something like this but not as drastic. Tried a different wall plug and things were better.
poundesville said:
if the battery drains normally.. .. then perhaps it's the charger itself (???)
Click to expand...
Click to collapse
i used usb and another charger.....
quikbeam said:
I was seeing something like this but not as drastic. Tried a different wall plug and things were better.
Click to expand...
Click to collapse
i tried it at two spots but with same results on both outlets my desire hd charges nornally
i think it could be the battery
i get a new one on monday i will report
I have a similar problem. My phone also never charge to 100 percent. It reaches to max 85-90 percent and if i continue to charge it starts discharging. If i let it to charge till morning, when i disconnect the charger i read 65-70 percent. I have another battery but not original, it behaves more weird. Dont know if the battery is problem.
Sent from my GT-I9000 using Tapatalk
seresseran said:
I have a similar problem. My phone also never charge to 100 percent. It reaches to max 85-90 percent and if i continue to charge it starts discharging. If i let it to charge till morning, when i disconnect the charger i read 65-70 percent. I have another battery but not original, it behaves more weird. Dont know if the battery is problem.
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
not with me the new battery changed nothing
gbohm said:
not with me the new battery changed nothing
Click to expand...
Click to collapse
I have tested with the wallcharger. It charges to 100 %. And the phone battery drainage is normal. Like 2 days.
Remaining possibilities.
1) Firmware problem. Reflashed the phone with the new firmware. I will see if it changes anything. Not likely though.
2) Hardware problem. The phone's charging usb part damaged and there is some kind of disconnection.
3)May be bootloader got damaged??? Even if the phone closed, it doesn't charge to full capacity.
Edit: The problem seems to be the second one. While flashing with odin it failed many many times. I was just scared that the phone was brick.
Then i realised that the connection with odin is not stable. I press with my finger the the usb charging cable to left and right and I have seen that
the connection comes and goes. After that i have succeeded to flash the phone while pressing to the mini-usb part with my finger. it seems that
that while charging also the connection is not stable so it never fully charges.
Exactly one week ago I got my new Leo (standard European version). Well it wasn't exactly new but a display unit that was probably running 24/7 connected to the charger in the store for more than a year.
When I woke up this morning I realized that the charging indicator LED was still orange and not green although the phone was charging all night. When I checked the battery indicator it said 54% or sthg like that (that's what it was when I plugged it to the charger in the evening). After I powered the device off and powered it on again the battery indicator was suddenly at 100%.
So somehow it did actually charge but somehow the software "thought" it didn't.
I think that maybe constantly running on the charger in the store for more than a year might have damaged the charing circuitry somehow. But is that circuity in the Leo or is it built into the battery pack itself?
If it's in the battery pack I could just buy a new one for a few bucks but if it's in the phone itself I would have to send it in to replacement after just one week
Or do you think that this is just a software problem?
Thanks
karlmueller
It could be battery calibration. To re-calibrate do the following:
Charge phone to 100%, then wipe battery stats, let phone discharge til it goes off (battery has to be empty), then charge again to 100%.
Hope that'll do it, if that doesn't work then try a new battery unit.
azer0 said:
It could be battery calibration. To re-calibrate do the following:
Charge phone to 100%, then wipe battery stats, let phone discharge til it goes off (battery has to be empty), then charge again to 100%.
Hope that'll do it, if that doesn't work then try a new battery unit.
Click to expand...
Click to collapse
Wipe the battery stats? Isn't that for Android? The OP did not say he was using Android. If you are speaking of WM, where is this file located?
Thx very much for your help but yeah I'm using a stock Windows Mobile 6.5 ROM
thx
karlmueller
karlmueller said:
Thx very much for your help but yeah I'm using a stock Windows Mobile 6.5 ROM
thx
karlmueller
Click to expand...
Click to collapse
I would switch out the battery first.
To answer your first question, there is circuitry in both the phone and the battery.
Also, go ahead and check the phone battery contacts for bent pins.
I figured that it was most likely just a problem of the alarm clock program "G-Alarm" which apparently has some compatibility issues with the Leo.
I went for a different alarm clock program (SPB Time) and hope that the problem is gone now.
Thanks for your help!
karlmueller
My phone's battery level is stuck at 35% and doesn't change on charging it over and over again. Left the phone charging last night and it was still charging at 35% in the morning. However if there's a drop below 35% level it shows on the screen but again charging the phone drains complete battery within a minute or two. The phone gets switched off and starts charging from 0. On switching it on sometimes it again starts draining the battery fast or stuck at some another battery level. Please help what should i do.
I tried reflashing rr rom freshly but it didn't solve the issue. Twrp recovery shows the same battery %.
Screen recorded as below.
https://youtu.be/ubYYBRl2HVU
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Smeagal192 said:
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Click to expand...
Click to collapse
I left the phone on charge last night in switch off mode but the battery level shows only 10% in the morning. Internally however it's charged 100% but the level is not showing correctly. Also since I've unlocked the bootloader, the device isn't under warranty.
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
22sumit said:
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
Click to expand...
Click to collapse
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
22sumit said:
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
Click to expand...
Click to collapse
Contact Moto Service Center hope they will sort out.... Best of luck
Although I think it's a coin toss if it will help, try another charger and a factory reset... Moto service will want you to do a factory reset before sending it in anyway.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Thank you, I'll try this one.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Tried, it didn't worked.
22sumit said:
My phone's battery level is stuck at 35% and doesn't change on charging it over and over again.
Click to expand...
Click to collapse
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
MezzaLuna said:
Tried, it didn't worked.
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
Click to expand...
Click to collapse
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
22sumit said:
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
Click to expand...
Click to collapse
I'll ask for replacement after Christmas holidays. Thank you very much.
I do also have the same problem. It just started a few days ago and sometimes I'd restart the phone and it will fix it and show the actual percentage been charged. But now that isn't fixing it anymore. However, as mentioned before the battery is actually being charged. So let's say it's stuck in 11% and I charge it for a few hours. Then I can use the phone for hours without going below 11%.. but how annoying when it gets there and all of a sudden you are running out of battery ?
Charging with original charger/cable. Do you guys think it might have to do with the turbopower feature?
Has anyone found a solution to this? I'm still under warranty for two more months. But it's always a pain to deal with warranty, you know no phone for a week or more... It would be nice if it can be fixed without going through warranty.