Open letter to Nexus about defective screens - Nexus 7 (2013) General

I have owned an original Nexus 7 since its inception. I have recommended it to everyone and I am responsible for several people purchasing them. However, when it comes to the 2013 model I have recommended to everyone NOT to purchase one for the obvious reasons.
It is difficult to understand why a company like Nexus is so reluctant to correct a known
problem with an otherwise fantastic product. A few people here have done all the work for Nexus and gone to the trouble of diagnosing the problem (grounding) and even correcting it on there devices, yet Nexus won't even admit there is a problem. I'm sure someone from Nexus monitors this site (or anywhere on the Internet for that matter) and they are completely aware of the problem. Why does a company go out of there way to create a device that appeals to people who love to work on them but when they receive valid feedback they ignore it.
For the individuals who believe there is nothing wrong you should be aware your screen should perform flawlessly (at least as well as the original 7) whether it is plugged in or not. You are doing a real dis-service when you say "sure it misses a few touches or has a few phantom touches its still better then most other devices". This might be true. But, would you accept a great car that occasionally when you turn the steering wheel it didn't respond or it randomly turned on its own.
The bottom line is the screen interface is DEFECTIVE. I wanted so badly to purchase a new one but, after 3 units all with the defect I'm not willing to void the warranty and fix it myself especially on a device that that the manufacturer won't even admit when there is a defect.
Sent from my Original Nexus 7 (because the 3 2013 models i tried were all defective)
using xda app-developers app

Nexus does not exist as a company.. They are licensed by Google and built by Asus.
Sent from my Nexus 7 using Tapatalk

That is exactly how I feel. I have told people on here, Google, Youtube, and other sites who asked about the issues to get there money back. I personally had 2 that had each major issues. I loved it but it's issues made me very disappointed. I showed the associates each time I returned them what was wrong and they had no idea they had problems. You could tell by them trying it themselves they truly had no idea. How many owners except it, don't realize there is issues like children using them. It is such a shame that a company can make a product that honestly needs to be recalled but it just gets swept under a rug. I will not buy another one and I will never buy an ASUS product again. I am getting the hp slate 7 extreme and will be happy with the slightly lower resolution screen but the screen actually working as it should automatically makes it superior to the N713.

I would have no issue recommending the current model to people, just because a vocal minority ate having issues does not mean the device is flawed, mine is perfect, bought the first weekend of availability, and used daily, so hard in that it's a perfect device, bit I would not actually day that
Sent from my One using Tapatalk

z0phi3l said:
I would have no issue recommending the current model to people, just because a vocal minority ate having issues does not mean the device is flawed, mine is perfect, bought the first weekend of availability, and used daily, so hard in that it's a perfect device, bit I would not actually day that
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Perfect...except for that keyboard.

It's what I get for trying to post between calls at work, sue me
Sent from my One using Tapatalk

z0phi3l said:
I would have no issue recommending the current model to people, just because a vocal minority ate having issues does not mean the device is flawed, mine is perfect, bought the first weekend of availability, and used daily, so hard in that it's a perfect device, bit I would not actually day that
Sent from my One using Tapatalk
Click to expand...
Click to collapse
You say vocal minority. When in fact if you google it there are over 28 million results of screen touch issues. That is no minority. You say yours is perfect then download the screen test apps an run the tests and post videos of the results both in your hands and propped up in a case or laying flat on a couch cushion. If you get phantom touches or missed touches anywhere at anytime it is a defect. It would be exactly the same as going to buy a new car that wont go into drive once in a while. If yours has no issues then consider yourself a lottery winner!

z0phi3l said:
It's what I get for trying to post between calls at work, sue me
Sent from my One using Tapatalk
Click to expand...
Click to collapse
:laugh:

Shrek77 said:
You say vocal minority. When in fact if you google it there are over 28 million results of screen touch issues. That is no minority. You say yours is perfect then download the screen test apps an run the tests and post videos of the results both in your hands and propped up in a case or laying flat on a couch cushion. If you get phantom touches or missed touches anywhere at anytime it is a defect. It would be exactly the same as going to buy a new car that wont go into drive once in a while. If yours has no issues then consider yourself a lottery winner!
Click to expand...
Click to collapse
Do you understand how search engines work? You simply cannot infer anything from such a search, which can bring up the same individual's multiple complaints across multiple forums, forum posts with "blank" instead of "problem" (because Google thinks it's a similar enough word), the same forum thread in regular as well as printer-friendly versions, and people saying, "no problem with this device."
A Google search for "Nexus 7 2013 screen problems" yields "About 96,100,000 results" for me. So what is that, 961,000 people complaining 100 times each? It surely isn't 9.61 million complaining 10 times each. This isn't to say there aren't units with problems, but do a Google search for your least-favorite politician's name along with "pedophile" and see what happens. Again, you simply cannot infer anything from such a search.
I've run test apps on mine, before and after. Initially my unit had poor sensitivity, alleviated by the ts10 file from this popular fix. Yes, I had to take a few minutes to do things that Google should have done, but in the end it can take less effort to make a quick fix yourself instead of waiting for someone else.

Pandae said:
Do you understand how search engines work? You simply cannot infer anything from such a search, which can bring up the same individual's multiple complaints across multiple forums, forum posts with "blank" instead of "problem" (because Google thinks it's a similar enough word), the same forum thread in regular as well as printer-friendly versions, and people saying, "no problem with this device."
A Google search for "Nexus 7 2013 screen problems" yields "About 96,100,000 results" for me. So what is that, 961,000 people complaining 100 times each? It surely isn't 9.61 million complaining 10 times each. This isn't to say there aren't units with problems, but do a Google search for your least-favorite politician's name along with "pedophile" and see what happens. Again, you simply cannot infer anything from such a search.
I've run test apps on mine, before and after. Initially my unit had poor sensitivity, alleviated by the ts10 file from this popular fix. Yes, I had to take a few minutes to do things that Google should have done, but in the end it can take less effort to make a quick fix yourself instead of waiting for someone else.
Click to expand...
Click to collapse
I do not have problem with normal use but when I display the test pattern I can see ghost touches or erratic touches.
I fact I think that is hardware problem, it look's like the digitiser A/D converter DC supply noisy (to low decoupling capacitors) or shielding/grounding issue.
The problem is that I was not abble to find any schematics to investigate more.
To be continued...

The touch test in the play store is bogus. I bought my device the day it came out and have never had any touch problems. Only with the app, it starts jumping, and that app is the only time its showed something. Take a screenshot of any pattern, try it with the screenshot. Nothing happens.
I'm not saying that some devices don't have issues, but the numbers not as much as some claim. If you have problems, use the ts10 fix.
Sent from my Nexus 7 using xda app-developers app

Try going to the Developer Options, and enable "Show Touches." That would show you if there are phantom touches or not.

aarsyl said:
Try going to the Developer Options, and enable "Show Touches." That would show you if there are phantom touches or not.
Click to expand...
Click to collapse
I do have it enabled. The apps the only thing that produces phantom touches.
Sent from my Nexus 7 using xda app-developers app

datallboy said:
I do have it enabled. The apps the only thing that produces phantom touches.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Have you tried this one? This is the one that I use, and I know that it isn't bogus.
https://play.google.com/store/apps/details?id=drvgames.multitouchtest
The touches that are registered reflect the behavior of the tablet.

Posting here does nothing for you. XDA isnt google. XDA isn't Asus. if you have a problem contact Asus and or google.. All this /waaa in a thread on a dev site is nothing but wasted kb.

aarsyl said:
Have you tried this one? This is the one that I use, and I know that it isn't bogus.
https://play.google.com/store/apps/details?id=drvgames.multitouchtest
The touches that are registered reflect the behavior of the tablet.
Click to expand...
Click to collapse
Nice app, no phantom touches.
People are being fooled with the Nexus 7 II Tester app in the play store. It has patterns which generate fake touches.
Sent from my Nexus 7 using xda app-developers app

tweaked said:
Posting here does nothing for you. XDA isnt google. XDA isn't Asus. if you have a problem contact Asus and or google.. All this /waaa in a thread on a dev site is nothing but wasted kb.
Click to expand...
Click to collapse
I agree. Also OP, if you really want a manufacturer to take you seriously you should probably do a bit more research before sending them a letter, you didn't even come close to getting the company's name correct as has already been said. Either google or asus, or both, but not 'nexus'.

lionelia said:
I do not have problem with normal use but when I display the test pattern I can see ghost touches or erratic touches.
I fact I think that is hardware problem, it look's like the digitiser A/D converter DC supply noisy (to low decoupling capacitors) or shielding/grounding issue.
The problem is that I was not abble to find any schematics to investigate more.
To be continued...
Click to expand...
Click to collapse
Asus or Google wouldn't release any kind of schematics for their proprietary electronics. Try the fix in the thread I linked to. It seems there are hardware variances among new N7s, for which the right software patch can compensate.

kingston73 said:
I agree. Also OP, if you really want a manufacturer to take you seriously you should probably do a bit more research before sending them a letter, you didn't even come close to getting the company's name correct as has already been said. Either google or asus, or both, but not 'nexus'.
Click to expand...
Click to collapse
so true, this thread is a good laugh
I do hope OP posts his reply from the "Nexus" corporation when/if it ever happens lololol Posting with abysmal ignorance yet expecting to be taken seriously? Priceless. Or a troll. Hard to figure out which.
Posted from my flawless N7 FHD.

mdamaged said:
Perfect...except for that keyboard.
Click to expand...
Click to collapse
Touché.

Related

do all incredibles have grounding issues

I contacted HTC and discussed the grounding issue my phone is experiencing (screen unresponsive when ungrounded.) I asked if exchanging would fix the issue and was told all incredibles suffer from it. I would just like to confirm that people have incredibles that function when touched with only one finger on an ungrounded surface such as the arm of leather sofa.
What exactly is ungrounded?
Sent from my Incredible using XDA App
what is your phone set on when trying to use it?
If the object the phone is sitting on has more charge (and the phone is not in a case) than the object touching the screen (your finger) then it won't work. All capacitive touch screens work this way... at least, that's my understanding. I have never had the unresponsive screen issue, but my phone is also in a case.
path to earth
basically a non conductive surface (example leather couch arm). Mine doesn't even work on most wood tables unless i make a second point of contact.
I have not experienced it, and I tried on various objects after seeing videos of the problem, but it seems like it's a somewhat random problem. I think it has to do with the object having a static charge.
Are you in an very dry environment?
Edit: If you can use one, a case may help.
I'm on my second phone, both of them did it.
I just got my incredible last week, I love it but this is annoying me. The people at the store act like they have never heard of the issue and HTC said getting it replaced wouldn't help. I am considering trying the x or waiting on the fascinate, however I just want to know if and likely when i switch back, should i consider this flaw a necessary evil that goes along with owning this phone? would you say the majority of peoples phones work fine?
I've actually never had a grounding issue with my phone, though that may be because I have a case on it.
The only trouble I've had is the screen freezes when I wake it up, albeit VERY rarely. My boyfriend has the same problem, so I know it's not just me.
i hardly ever notice it. a few times i noticed it was this situation
i have the phone laying on my bed and i wake it up and try to unlock it (using the pattern lock) and it won't work or i have to try several times beacause it reads my touch as jumping around.
99.9% of the time though i'm holding the phone in my hand when i'm using it so i never notice it.
I may be wrong here, BUT. I think the 2.2 leak fixes it. i had the problem before the leak, sometimes when trying to scroll through apps or something with the phone laying on my bed it would think i'm long pausing on an app or it wouldn't scroll right. now it seems to be flawless.. only tested it for a few minutes trying to reproduce it, but still. usually it only took a few seconds to notice it.
shortbushemi said:
I may be wrong here, BUT. I think the 2.2 leak fixes it. i had the problem before the leak, sometimes when trying to scroll through apps or something with the phone laying on my bed it would think i'm long pausing on an app or it wouldn't scroll right. now it seems to be flawless.. only tested it for a few minutes trying to reproduce it, but still. usually it only took a few seconds to notice it.
Click to expand...
Click to collapse
could you test something for me since you have the leak? try a pattern lock and see how it goes.
FWIW, mine has had this issue from the start. Bugs me a little, but not enough to replace the handset.
the337 said:
could you test something for me since you have the leak? try a pattern lock and see how it goes.
Click to expand...
Click to collapse
my first incredible had the unresponsive screen, verizon replaced it and that one had it as well, I installed the leaked froyo and the problem is no longer there.
the337 said:
could you test something for me since you have the leak? try a pattern lock and see how it goes.
Click to expand...
Click to collapse
I have had the same problem you have had with both my bed and my couch. After reading the posts here I tried it and it seem that 2.2 has fixed it since I no longer have the problem. Not sure how thats possible if its a grounding issue but its fixed.
While I was unrooted, preparing to flash the leak, I went into the store and got them to exchange my phone. The new one works perfectly but i never tried the leak on the old one. I was told however, via HTC email, that it would not be fixed via update due to being a hardware issue. here is what they sent me. A stated earlier, my new phone now functions perfectly and my name isn't snoopy.
Dear snoopy
Hello snoopy, "Thank you for contacting HTC. I understand how important it is to have your HTC customized to your specifications. I am not sure which HTC device you are writing about, but there is an issue with the Androids. The touchscreen sensor is inconsistent, particularly when the phone is not grounded. Just putting a hand on the device grounds it just fine. This is a physical issue so updates will not resolve it. You do have the option to contact your provider for exchange. James, I hope I have answered your inquiry in sufficient detail. Please feel free to contact HTC at any time in the future. HTC Technical Support www.htc.com/us www.twitter.com/htc www.facebook.com/htc"
i was also told on the phone that exchanging wouldn't fix the issue, however it certainly did correct it.
spazzxb said:
While I was unrooted, preparing to flash the leak, I went into the store and got them to exchange my phone. The new one works perfectly but i never tried the leak on the old one. I was told however, via HTC email, that it would not be fixed via update due to being a hardware issue. here is what they sent me. A stated earlier, my new phone now functions perfectly and my name isn't snoopy.
Dear snoopy
Hello snoopy, "Thank you for contacting HTC. I understand how important it is to have your HTC customized to your specifications. I am not sure which HTC device you are writing about, but there is an issue with the Androids. The touchscreen sensor is inconsistent, particularly when the phone is not grounded. Just putting a hand on the device grounds it just fine. This is a physical issue so updates will not resolve it. You do have the option to contact your provider for exchange. James, I hope I have answered your inquiry in sufficient detail. Please feel free to contact HTC at any time in the future. HTC Technical Support www.htc.com/us www.twitter.com/htc www.facebook.com/htc"
i was also told on the phone that exchanging wouldn't fix the issue, however it certainly did correct it.
Click to expand...
Click to collapse
No but your name must be James ;p
Sent from my Droid using XDA App
luniz7 said:
No but your name must be James ;p
Sent from my Droid using XDA App
Click to expand...
Click to collapse
How ever did you know that?. I just removed the places with my full name, not worried about being 1 in a million people with the name James so its all good.

Major Galaxy S II issue that needs to be brought to light!

Hey everyone, I know this is going to be a lengthy post but do please read on and feel free to post your thoughts.
Here's the story... I have had my Galaxy S II for 4 weeks now and every phone call I have made & received has been problematic. Everybody I spoke to was complaining about poor quality, an echo to be more specific, they reported their own voice was being echoed back but the call is always fine on my end. What this means is the call is almost impossible to hear for the other person and they end up calling me back on another phone, its driving me mad and it really is a big issue so I decided to get it exchanged with the company I got it from (Dial-A-Phone). I only arranged the exchange today so I have to wait 3 - 5 days for the bag to arrive to post it back in.
In the meantime I was looking online to see if anyone else had this problem and I can across a thread on AndroidForums (Can't post a link here because im a new user). So it looks like it's not just me its actually a lot of people and seems like it's most Galaxy S II's! Reading the posts on the thread its clear to see that the problem only exists when a case is on the phone and that is exactly what I have been finding (I have a CaseMate Gelli).
So this is now making me think exchanging it will be pointless as the new unit will most likely be exactly the same... I did some more looking around and was pretty shocked to find how many people have this issue. I simply searched Google for "Samsung Galaxy S2 call echo" and there are a lot of results, they are all the same issue just on different forums and posted by many different people.
So my options are as follows: Not use a case which I don't want to do because I want to protect this expensive phone, take it out of the case everytime I get a phone call but that is not practical in any way! people have also said to turn off Noise Reduction when a call connects but again I don't want to have to hit "Menu" > "NR" everytime I answer or place a call! Other people say that putting tape over the Noise Reduction mic and cutting bigger mic holes in the cases makes the problem better... But once again I should NOT have to do this! I should be able to use the phone with all functions normally with a case as protection, especially as this is one of the best phones of the year, costs about £500 and none of the other brands such as HTC have problems like this!
A friend of mine who also has this issue showed me an Amazon.co.uk case review entitled "The FACTS about the Galaxy S2 echo problem & the Case-Mate Tough Case" (Again; Can't post a link) but another person who has had the issue and Samsung even tried to cover it up by discontinuing their own case because it was uncovering a problem with their flagship phone.
Anyway that's probably enough on the subject but I just thought this needs to be brought to people's attention and I am also stuck on what to do, As I said I should not have to do any silly workarounds or not use a case, and exchanging it is 99% certain to be pointless... All I can think of is get the replacement phone brand new, don't open it and sell it on eBay brand new then buy a different phone like a Galaxy Nexus for example. But it does annoy me because I love the Galaxy S II, it's a great phone in every way, its just this that ruins it.
Finally, what do you guys think I should do?
Thanks for reading this and feel free to contribute, I just think this needs to be brought to light instead of just secluded in various forums, afterall, its a phone and if the phone calls are useless it's not going to be very good for many people.
You really should search the SGS2 threads before posting. This issue is old news and if you search you will find tweaks to solve the problem.
Edit: But if you reply you will get your post count up a bit
I never had this problem since i bought it, but it's a scary thought since i am doing a lot of calling with it.
I just talked to my G.F. she said my voice comes threw like butter, no problems on any end.
But i do use a plastic casing for my Sgs2, maybe the metal case that you use is the problem my friend, why not try the plastic one's?.
Can't speak for anyone else, but I've had absolutely no issues with call quality either on my end or the person I've been speaking to. None of my friends who have a SII have complained about it either.
Now it may seem like a lot of people are complaining on forums, but Samsung have reportedly sold 10 million units according to an article on Cnet in October. How many complaints have been made in comparison to that number? I doubt it will be as high as 0.1%. So to claim that it "seems like it's most Galaxy S II's!" is a bit over dramatic. Have you really seen about 8 million (that to me would roughly equate to most), different users on one forum? Keeping in mind that it probably the same people moaning on the different forums.
Personally I'd say go for the replacement, the SII is by far the best phone I've ever had. Yes like any electronics there's going to be issues, but I'd be willing to bet the call echo issue is for a small minority of handsets.
I use the samsung official case, vented back cover, not the best protection but i never mess with noise reduction, volume on my end is normally set half way (otherwise the whole world can hear both ends of my conversation) and it has worked perfectly fine, clear as crystal since day 1.
After getting a drink spilled on mine, and subsequently replacing the charge port PCB which also houses the microphone and speaker connectors, i can tell you that there are clear variations in hardware, although minor, still significant enough to potentially be a problem.
It may be totally unrelated but if you search general for "charge port problem" you can see the discussion on different hardware revisions.
Failing that, the easy test is to try this without your case on, also try lowering speaker volume during call and try even blocking the NR mix hole, if nothing fixes it, then its clearly a hw problem and so should really be replaced by Dial A Phone or Sammy.
Sent from my GT-I9100 using Tapatalk
ajh94 said:
So it looks like it's not just me its actually a lot of people and seems like it's most Galaxy S II's!
Click to expand...
Click to collapse
Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
As mentionned, old news. Workaround posted on multiple threads. Alot of people just deactivated noise reduction in the dialer... Next caller please!
skimminstones said:
Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
Click to expand...
Click to collapse
^^^^
This.
And I've had my SGS2 since May and also use the Case-Mate Tough Case. But thanks for bringing this major issue to light that appears to effect you and maybe three other people.
BarryH_GEG said:
^^^^
This.
And I've had my SGS2 since May and also use the Case-Mate Tough Case. But thanks for bringing this major issue to light that appears to effect you and maybe three other people.
Click to expand...
Click to collapse
LOL! Yeah dude, I've been using the phone for 7 months now, no issues of this sort at all. Had a hard case, moved to a soft case a few months later (it was a gift) and all my calls have been fine
ajh94,
So you have eliminated the possible issues originated from the network operators?
No problem here, too.
Yeah I have the same problem but seem to have mostly fixed it.
I removed the rubber housing the microphone as it seemed to be blocking the hole and made the microphone hole larger by wedging a small screwdriver in it.
But I agree with some of the other posts, there are ship loads if threads on this topic. I have posted specifics of my fix on one of them.
Sent from my GT-I9100 using xda premium
Wasn't aware of this problem at all.
Had mine since May, been using a Casemate "Barely There" since September, no problems at all here.
OMG.... my SGS-II must be faulty as I didn´t receive any complaints from my callers since I got my SGS-II in May
skimminstones said:
Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
Click to expand...
Click to collapse
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
tonnytech said:
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
Click to expand...
Click to collapse
So a nice lady showed you her new phone to you and your natural reaction was to show her "faults" with the phone that she hadn't even noticed?
Let's make sure we eliminate the network operator before creating such bold statements as "major issue". I know tons of people that own this phone at not any of them have reported this issue. Trust me, I'd here about it if there was one.
Sent from my GT-I9100 using xda premium
So is there a fix for this? Because my phone does the same thing when i receive and make calls. I know someone said to lower to noise.reduction on the dailer. But no clue where to find or how to do that. Thanks.
Sent from my GT-I9100 using XDA App
Solutions:
- Send it to the service center, they should replace the mic with a newer revision.
- Disable Noise Reduction. It's only available during a call and cannot be disabled permanently (Unless phone is rooted, see below), so you have to manually disable on each call.
- You can disable it permanently if your phone is rooted, by using VillianTweaks 1.3.1. There is a fix by LeoMar that supposedly work.
- Use a cover that doesn't cover the top and bottom sides. I've heard that the Case-Mate Barely There cases work, haven't tried it though.
Check this thread for more details.
I have the same problem and my phone is currently at the Samsung service center, though they seemed clueless about the problem so I'm not holding my breath.
tonnytech said:
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
Click to expand...
Click to collapse
Thats my point. Do you think of the 10million GS2s sold that they all have a "major fault" because of a few people mentioning it on a forum?
The vast majority of mobile phone users dont use forums to either report a fault or not to. Using a forum as proof of anything is ridiculous.
If there was a "major issue" do you not think it would be all over the news with 10million units sold? How many of the new nexus phones were sold before the volume bug was reported everywhere?

Defects of HTC One

Hi pals. This is my first post in this forum and hope many will follow. I'll get straight to the point.
I've been away from XDA for quite some time and haven't followed HTC One forums. Today, I looked through few pages but couldn't actually find what I was looking for, a thread of all the defects of the phone. When I first bought HTC One X I did a thorough research on the phone and keeping everything in mind I went for the phone. I knew every single defect the early batches had so I got a right phone back then. The problem is, I don't really know what hardware defects are there in the early batches of the phones being shipped and I'm really in a mood to get one as soon as next week.
Further, the price of HTC One in my area is at $860 and it's something I can't comprehend. The price is $575 so with little alteration it should be around $600 max. One of my friends is in States these days and he'll be back next week. I'm gonna ask him to get One for me on his way back. I need to know are there any defects in the phone? I WILL NOT BE ABLE TO EXCHANGE OR CLAIM FOR WARRANTY ETC so I need something solid. The price of the phone is not going down soon here so I have to get it from the US through my friend. But I don't wanna end up with a defected phone. Please the users of HTC One and everybody else who knows write me here if there's something.
If you still are unable to understand what I mean then have a look HERE. This is what I want.
Regards
mohsinraza said:
Hi pals. This is my first post in this forum and hope many will follow. I'll get straight to the point.
I've been away from XDA for quite some time and haven't followed HTC One forums. Today, I looked through few pages but couldn't actually find what I was looking for, a thread of all the defects of the phone. When I first bought HTC One X I did a thorough research on the phone and keeping everything in mind I went for the phone. I knew every single defect the early batches had so I got a right phone back then. The problem is, I don't really know what hardware defects are there in the early batches of the phones being shipped and I'm really in a mood to get one as soon as next week.
Further, the price of HTC One in my area is at $860 and it's something I can't comprehend. The price is $575 so with little alteration it should be around $600 max. One of my friends is in States these days and he'll be back next week. I'm gonna ask him to get One for me on his way back. I need to know are there any defects in the phone? I WILL NOT BE ABLE TO EXCHANGE OR CLAIM FOR WARRANTY ETC so I need something solid. The price of the phone is not going down soon here so I have to get it from the US through my friend. But I don't wanna end up with a defected phone. Please the users of HTC One and everybody else who knows write me here if there's something.
If you still are unable to understand what I mean then have a look HERE. This is what I want.
Regards
Click to expand...
Click to collapse
Nothing here.. Don't even have the gap issue
Nickslife89 said:
Nothing here.. Don't even have the gap issue
Click to expand...
Click to collapse
1. You obviously can't read . he is asking for a master list of all known defects so he can check for them before the phone leaves the store. He doesn't care what your phones condition is.
2. OP needs to just read thru the forum and compile his own master list instead of relying on others to do the legwork for him... Dont be lazy
clninja said:
1. You obviously can't read . he is asking for a master list of all known defects so he can check for them before the phone leaves the store. He doesn't care what your phones condition is.
2. OP needs to just read thru the forum and compile his own master list instead of relying on others to do the legwork for him... Dont be lazy
Click to expand...
Click to collapse
Ever heard that if you don't have anything positive to say, then don't say anything at all? The OP is only trying to help.
On mine OP, I have 1 dead pixel at the top left (not enough of an annoyance to swap the handset) I've noticed that where I've been pulling out the charger, the plastic seems to have raised up a bit and also when using for a while it gets pretty hot but I think this is just down to the metal casing.
Other things I've heard is the capacative buttons being unresponsive at times, a few camera issues that seem to have been sorted with an update and the gap issue mentioned above.
Other than that I can't say I've got any huge problems.
Sent from my HTC One using xda app-developers app
Almost no problems here, the bottom part of the volume button is ever so slightly raised higher than the top one. Although there is some game lag with games such as doodlejump, temple run, temple run 2, jetpack joyride. Overall this is the best gadget I've ever owned and I've owned lots
Sent from my HTC One using xda app-developers app
As far as the problems concerned,
tiny gap on top or bottom of the phone(about 15 - 20% of the phone)
Unresponsive back button(most of the handset)
dead pixel(5 - 10% of the phone)
Less than a day(12-14hrs) battery life(i think no problem after few cycles)
contrast of the screens are varying on different carriers(not big issue)
there is already one thread that is discussing these issues.
http://forum.xda-developers.com/showthread.php?t=2247601
No gaps, the white plastic bezel around the phone is a good spot to check around, mine has what looks like a crack through it, and a few flaws. Pretty decent light bleed in the bottom right as well.
Comin guys this gap issue is way overblown.
After reading this forum about the gap issue, and the screen is not flush enough issue, I was scared to order one. But I did anyway, and my dev edition came in perfect condition.
If it weren't about reading people complaining about the gap issue, I wouldn't have noticed it or try to look for it. And when I did, I saw this mini tiny minuscule gap only on one corner, you can't see it with the naked eyes, you have to slide you finger in there in order to feel it. I was like noway I am returning the phone because of this.
I didn't even bother to download a pixel tester to see if there are any dead pixel, to my naked eyes I can't see any.
Enjoy the phone , I am sure you will not keep it for more than 2 years before another one comes out and you decide to upgrade.
Sent from my HTC One using Tapatalk 2
I never noticed it before and kinda wish I was still ignorant about it. I did have to pull a small hair out of the gap the other day, but now my skinomi invisible shield covers the gap. I'm also having trouble with is the back and home button not responding all the time, but then I'll push it like 10 times in a row and it will always work. I think it's a software issue because it seems to only happen in certain menues. Has anyone else noticed that? If this continues to annoy me I'm going to have to switch to the s4.
Sent from my HTC One using xda premium
airicd22 said:
I never noticed it before and kinda wish I was still ignorant about it. I did have to pull a small hair out of the gap the other day, but now my skinomi invisible shield covers the gap. I'm also having trouble with is the back and home button not responding all the time, but then I'll push it like 10 times in a row and it will always work. I think it's a software issue because it seems to only happen in certain menues. Has anyone else noticed that? If this continues to annoy me I'm going to have to switch to the s4.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Latest firmware upgrade fixes button sensitivity issues. Certain makes of screen protectors don't help either.
Sent from my HTC One using xda premium
Anyone have light bleed from the capacitive buttons?
Sent from my HTC One using xda premium
I am using 1.29.1540 and I do not have issues with the capacitive button.
Sometimes, I press it and it does not respond. My trick is to use the palm of your thumb not the tip, so that you can cover more area when pressing the button.
Sent from my HTC One using Tapatalk 2
Why do we need two threads about issues with the HTC One? We'll just attract trolls.
By the way, defect means fault that does not meet the original spec. All defective HTC One devices should get replaced under warranty.
Sent from my Nexus 7 using xda premium
I just cut holes in my screen protector and the response problem seems to be completely cured.
My opinion based off what I experienced with this issue is that the screen protector cut off some sensitivity plus touching the back or home button and part of the screen at the same time is what caused this problem.
Sent from my HTC One using xda premium
Common defects have been mentioned in this article. A survey/blog was carried out.
http://androidheadlines.com/2013/05/htc-one-still-not-selling-as-well-as-the-galaxy-s4.html
Sent from my GT-I9100 using xda app-developers app
Thanks friends. I've googled and have read your comments. Looks like I'm going to get one through my friend
Sent from my HTC One X
mohsinraza said:
Hi pals. This is my first post in this forum and hope many will follow. I'll get straight to the point.
I've been away from XDA for quite some time and haven't followed HTC One forums. Today, I looked through few pages but couldn't actually find what I was looking for, a thread of all the defects of the phone. When I first bought HTC One X I did a thorough research on the phone and keeping everything in mind I went for the phone. I knew every single defect the early batches had so I got a right phone back then. The problem is, I don't really know what hardware defects are there in the early batches of the phones being shipped and I'm really in a mood to get one as soon as next week.
Further, the price of HTC One in my area is at $860 and it's something I can't comprehend. The price is $575 so with little alteration it should be around $600 max. One of my friends is in States these days and he'll be back next week. I'm gonna ask him to get One for me on his way back. I need to know are there any defects in the phone? I WILL NOT BE ABLE TO EXCHANGE OR CLAIM FOR WARRANTY ETC so I need something solid. The price of the phone is not going down soon here so I have to get it from the US through my friend. But I don't wanna end up with a defected phone. Please the users of HTC One and everybody else who knows write me here if there's something.
If you still are unable to understand what I mean then have a look HERE. This is what I want.
Regards
Click to expand...
Click to collapse
this thread i will report we already have enough defect/gaps threads
ask in the related threads please
As pointed out several times in the thread. We already have a defects thread. Please continue this discussion there: http://forum.xda-developers.com/showthread.php?t=2247601
Thread closed.
Thank you,
Rwilco12

Is everyone having problems with their Nexus 7 2013

All you hear about is all the people who have defected devices but what about the ones that are working fine. I really want to get this table, it fixed everything that was flawed in the first one and now when I compare this tablet to any other one the other tablet just falls flat on the ground. This tablet is the one i want regardless but I want to know if truly everyone is experiencing problems with there nexus 7. Are all the devices faulty or just a few. I understand that some people have had to trade it in up to 3 times already but could those just be that people? How many of you have nexus 7's that are working properly?
Sent from my galaxy s2 using xda app-developers app
sam969696 said:
All you hear about is all the people who have defected devices but what about the ones that are working fine. I really want to get this table, it fixed everything that was flawed in the first one and now when I compare this tablet to any other one the other tablet just falls flat on the ground. This tablet is the one i want regardless but I want to know if truly everyone is experiencing problems with there nexus 7. Are all the devices faulty or just a few. I understand that some people have had to trade it in up to 3 times already but could those just be that people? How many of you have nexus 7's that are working properly?
Sent from my galaxy s2 using xda app-developers app
Click to expand...
Click to collapse
Eh, at this point it seems to be a game of how much can you take, I suppose. For example, mine has light bleed along the top and edge, but I'm living with it. Others have sporadic touch screen issues that really can't be compromised with. Dead pixels are a thing, but depends on how bad they are, and how hard you're willing to look for them. I love the thing though, so I'd recommend it.
Cmon guys check the other threads before starting yours.
Not everyone is having problems - me and many others are fine..
I might be lucky but mine is all fine, no problem with it at all.
Sent from my Nexus 7 using xda app-developers app
Thread Closed
Ok, I believe there are already existing threads in the forums with folks with all kinds of issues. Really, there is no need to create another asking the same questions, with the same responses.
Asking if people have issues, is like asking if they feel it's too hot in their house. Mixed opinions.
Review the existing threads for existing information before creating another please.
As for this thread,
Thread Closed.
MD

Google taking a beating over Nexus 7 problems...

On Google groups people are upset, and rightfully so.
http://productforums.google.com/forum/#!category-topic/nexus/nexus-7/Tetp20r-REo
The Nexus 7 touchscreen problem has been ignored by google, Asus, the tech press......
Google has had a free pass long enough.
I'm glad I was able to return mine.
I hope you guys are paying attention to how they are handling this defect.....IGNORE IT.
I would advise to never buy from a company who ignores or runs from problems.
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
z0phi3l said:
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Sure they are......:good:
z0phi3l said:
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Mine does have this annoying touch problems, and it's really annoying. Yours fine? Good, please don't disrespect others complaint if yours "fine".
This is the kind of thing I don't understand, someone does a thread of the issue/news on it and suddenly comes people with their "fine" product and post how "fine" theirs are or/and that they don't care.
If your Nexus is "fine", then no need to read about it, enjoy it, but there are a lot of us who got a bad unit, I can't return it because it started after the 15 days of return warranty, so I'm stuck with it.
z0phi3l said:
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I don't have breast cancer so most of the complaints are exaggerated as usual.
See the flaw in your logic?
NekroWolfen said:
Mine does have this annoying touch problems, and it's really annoying. Yours fine? Good, please don't disrespect others complaint if yours "fine".
This is the kind of thing I don't understand, someone does a thread of the issue/news on it and suddenly comes people with their "fine" product and post how "fine" theirs are or/and that they don't care.
If your Nexus is "fine", then no need to read about it, enjoy it, but there are a lot of us who got a bad unit, I can't return it because it started after the 15 days of return warranty, so I'm stuck with it.
Click to expand...
Click to collapse
Yup, and the 15 day return period is a joke as well.
All defects should be covered by a free replacement warranty equal to the product warranty.....NOT REPAIR...and the customer should not pay a dime for shipping.
At least one year......after the way Google has handled this they should extend the free replacement warranty to 3 years. (Yeah right)
I'm not buying an Asus device again that's for sure, at least not until the product is well tested...
NekroWolfen said:
I'm not buying an Asus device again that's for sure, at least not until the product is well tested...
Click to expand...
Click to collapse
Same here.....Google could have kept me by taking care of the problem.
I'm done with them too. They gave me the run around so bad I'm still dizzy.....
NekroWolfen said:
Mine does have this annoying touch problems, and it's really annoying. Yours fine? Good, please don't disrespect others complaint if yours "fine".
This is the kind of thing I don't understand, someone does a thread of the issue/news on it and suddenly comes people with their "fine" product and post how "fine" theirs are or/and that they don't care.
If your Nexus is "fine", then no need to read about it, enjoy it, but there are a lot of us who got a bad unit, I can't return it because it started after the 15 days of return warranty, so I'm stuck with it.
Click to expand...
Click to collapse
Please don't disrespect us who have perfectly working products by only calling out those who have issues.
Mine works fine.
I'm not sure if 7 people in that thread is really Google taking a beating. Also, it really isn't Google's problem. It is Asus'. How many tablets were sold vs how many have the issue. I got mine on launch day and no issue. I've had to send a few different items back to Asus in the past and had to pay shipping every time, but then again, $7 for shipping vs having to buy a new item is ok in my eyes. What a gimme gimme gimme world we live in.
DaemonAshra said:
Please don't disrespect us who have perfectly working products by only calling out those who have issues.
Mine works fine.
Click to expand...
Click to collapse
Next time, read well before quoting something directed to another user. I was specifically quoting him for saying that most of the complaints were exagerated, were a touch problem on a touch screen device is definitely not exagerated, besides how could you know if your device is working "fine". My quote wasn't directed at you, not interested in continuing this.
johnomaz said:
I'm not sure if 7 people in that thread is really Google taking a beating. Also, it really isn't Google's problem. It is Asus'. How many tablets were sold vs how many have the issue. I got mine on launch day and no issue. I've had to send a few different items back to Asus in the past and had to pay shipping every time, but then again, $7 for shipping vs having to buy a new item is ok in my eyes. What a gimme gimme gimme world we live in.
Click to expand...
Click to collapse
ROFL!!
"A gimme gimme world!!" - You are a corporations dream come true!!!
I paid for a defective product and in my business, I take care of my customers who receive defects.
You are SO wrong.
Such a "gimme gimme world" that I just spent money on a new tablet that actually WORKS!!! Nobody gave it to me!! IMAGINE THAT. I spent my hard earned dollars and received a functioning product - WOW!! What a novel concept.
No need to be a prick.....and you were one.
I currently have a mild problem with the touch, it's not as bad as some but its still annoying. Has anyone who has rooted and installed a custom rom experience the touch problem go away?
JJbdoggg said:
I don't have breast cancer so most of the complaints are exaggerated as usual.
See the flaw in your logic?
Click to expand...
Click to collapse
You use the word "so" where he uses "and". Two very different words and uses. I'm sorry if someone close has developed some form of cancer but don't bring it to an Android forum...:good:
Edit: Google isn't taking near the beating as you nay sayers lol
Mine's been working fine with no issues *knocks on wood*. I got it at launch. I don't expect any device to launch without issues but maybe it's just me. I'm not seeing this as a common widespread issue.
Mandelbrot.Benoit said:
You use the word "so" where he uses "and". Two very different words and uses. I'm sorry if someone close has developed some form of cancer but don't bring it to an Android forum...:good:
Edit: Google isn't taking near the beating as you nay sayers lol
Click to expand...
Click to collapse
Okay replace and with so, my point still stands.
I also don't see how my analogy would be offensive to someone who knows someone with breast cancer so don't turn it into that, you also don't make the rules so I'll bring it up if I want to.
ilikeguitars said:
I currently have a mild problem with the touch, it's not as bad as some but its still annoying. Has anyone who has rooted and installed a custom rom experience the touch problem go away?
Click to expand...
Click to collapse
Yup.
My touchscreen was mildly effected also. Mostly the missing touch problem when not holding the device (ie: sitting on a table or such).
Rooted using the forum tutorials, installed sfhub's ts10 update and the touchscreen works fine now. No skips, no missing or ghost touches.
For the record, I've only been using android for about 2 weeks now so it's not that hard to learn how to apply the fix that worked on mine.
Now, should an end user have to do you this to their device? Nope, it should come this way. For mine it was such an easy fix, it would seem they have no excuse for not designing the software properly in the first place.
I quite like the rest of the devices features (ie: nice screen, battery life, speed, just right size for book reading and fitting in my coat pocket, etc) and it's quickly becoming a favorite device of mine.
As to those saying thiers works fine, I think they are valid comments. Not all the devices are effected and as is normal with human behavior, those that feel "screwed" are often the ones who are the loudest. Not that they're not justified in being upset with getting a "broken" product, they are.
But it is equally valuable to hear from those that get products that work.
How else are we going to know if there are more bad than good if we don't also hear from "the good"?
JJbdoggg said:
Okay replace and with so, my point still stands.
I also don't see how my analogy would be offensive to someone who knows someone with breast cancer so don't turn it into that, you also don't make the rules so I'll bring it up if I want to.
Click to expand...
Click to collapse
You're absolutely right: I don't make the rules and you can bring it up if you want to. I was simply suggesting that life and death disease analogies can always offend Someone and might be a little overboard on an Android forum.
You would need to replace so with and. He was making two separate points and connecting with the word and, while you are expressing cause-effect with so (should be used in conclusion). Though due to ambiguity I could be completely wrong. You brought up logic. I just thought it would be easier for two rational human beings to get to the same spot.
And my G2 screen is wonkier than my Nexus 7. Turning it off and back on seems to solve it though.
Guys, let's not argue about whether what's important to one is also important to you. Everyone has their own opinion. It looks like enough people are upset about the issues, and that is a fact.
I am one of those people. After devs here on XDA put together near perfect AOSP roms for my ThunderBolt, I expected stuff coming out of Google directly to be rock solid. N7 is my first Nexus device, and I am quite disappointed with regular random reboots that I still have, as well as intermittent touch screen issues. For example, I can't play Subway Surfers since N7 keeps ignoring some portion of screen touches (leading me to crash lol).
My HTC DNA, however, is rock solid on the stock rom. Why can't a Nexus device be the same? People typically complain of manufacturers adding stuff to android that makes it worse. Well, I am not so ready to say that now. As far as I am concerned, HTC is doing a better job with their devices than Google.
PS, TB was buggy when it came out, but all the bugs were subsequently fixed, even on Verizon!
Sent from my HTC6435LVW using Tapatalk
cowisland said:
Guys, let's not argue about whether what's important to one is also important to you. Everyone has their own opinion. It looks like enough people are upset about the issues, and that is a fact.
I am one of those people. After devs here on XDA put together near perfect AOSP roms for my ThunderBolt, I expected stuff coming out of Google directly to be rock solid. N7 is my first Nexus device, and I am quite disappointed with regular random reboots that I still have, as well as intermittent touch screen issues. For example, I can't play Subway Surfers since N7 keeps ignoring some portion of screen touches (leading me to crash lol).
My HTC DNA, however, is rock solid on the stock rom. Why can't a Nexus device be the same? People typically complain of manufacturers adding stuff to android that makes it worse. Well, I am not so ready to say that now. As far as I am concerned, HTC is doing a better job with their devices than Google.
PS, TB was buggy when it came out, but all the bugs were subsequently fixed, even on Verizon!
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
Couldn't say it better, let's keep it a happy forum, and just to reflect what you just said, the same thing goes for me with Dead Trigger 2, I can't play it because of this, it's simply NOT fair, after I paid for this device.

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