Database Users

[Q] Verify "swollen" battery

So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.

That definitively doesn't look normal. :s

My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.

It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.

Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
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Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.

I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app

Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.

Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
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my faulty battery has serial number starting from BD as well. so yeah..

Mine too...BD...
Sent from my GT-I9505 using xda app-developers app

The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD

Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
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Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.

If it is swollen just get a new one, means that it is pretty much gone

Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with

Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino

stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
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Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app

plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
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Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea

Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.

My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.

When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app

http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/

Damn device rebooting itself!!

one week ago my dad's S4 had start rebooting itself every 5 seconds, after many checking i found that the battery was damaged and causing the problems. so i've replaced to a new one, and the device worked fine.
today my dad gave me his I9500, and the device gone crazy, every 15 minutes its restarting itself. im really nervous because just now i have got the device. please tell me how to fix it. i already updated it to the newest stock build of android 4.3 .

help

See if the battery's SN begins with the letters BD.
If it does, go to the nearest technical center of samsung or where you bought it because these are the faulty ones.

Meyhemg said:
See if the battery's SN begins with the letters BD.
If it does, go to the nearest technical center of samsung or where you bought it because these are the faulty ones.
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Click to collapse
My older battery that damaged starts with BD but dude, i've already replaced that battery to a new original battery a week ago.
But now i have other problem. when i play games, after 10-15 minutes the phone shuts down by itself, battery life was 40-50% and went to 0%.

Gabi014 said:
My older battery that damaged starts with BD but dude, i've already replaced that battery to a new original battery a week ago.
But now i have other problem. when im playing games, after 10-15 minutes the phone shuts down by itself, battery life was 40-50% and went to 0%.
Click to expand...
Click to collapse
The question is your new battery also from the faulty series (starts with BD) or not?
It all sounds like battery problem. If your new battery is also from the BD series you need to change it (not BD).

Meyhemg said:
The question is your new battery also from the faulty series (starts with BD) or not?
It all sounds like battery problem. If your new battery is also from the BD series you need to change it (not BD).
Click to expand...
Click to collapse
New battery S/N code is: YS1D9110S/2-B.

Gabi014 said:
New battery S/N code is: YS1D9110S/2-B.
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Click to collapse
Did you try factory reset?

Meyhemg said:
Did you try factory reset?
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Click to collapse
yes and i also updated to the newest 4.3 stock build.

Gabi014 said:
yes and i also updated to the newest 4.3 stock build.
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Click to collapse
Well so you should send it to the technical center, it sounds like something's wrong with the battery's contacts on the device.

Meyhemg said:
Well so you should send it to the technical center, it sounds like something's wrong with the battery's contacts on the device.
Click to expand...
Click to collapse
But the device works at idle. when i play games its shuts down and showing that the battery has 0% of battery life (when i actually had 40% before)

same problem here bro can't seem to find any Solution :crying:

i9500 huge battery problem

Hello everybody,
I have searched a lot on this forum, but I could not find this exact problem and I am getting very frustrated. I had this phone since mid September. The phone is not rooted.
Battery life was great for the first 3 months, than something weird started to happen. I also upgraded to 4.3, because I have the gear, but I do not think this is the main issue.
When the battery is fully charged, it drains more quickly than before and from my understandin looking around Internet, this could be because of 4.3. Ok, but it is not all.
When the battery reaches 40%, it starts draining super fast, like 15% per hour without doing anything. When it reaches 20% the phone becomes really hot and if I reboot it goes into a boot loop and battery goes instantly to 0%. If i plug in the chargher, it doesn't aknowledge it and does not charge. In order to fix it, I have to remove the battery and start charging. Now I can do it with phone on or off but the phone starts to charge super fast, definitively not normal. it goes from 0 to 10% in two minutes and keeps charghing super fast till it reaches about 50%, then it starts to cool off and charges more or less at a normal speed.
Today I unplug it when it reached 50% because I wanted to look at the battery SN, as I read there are faulty batteries starting with BD and mine does too. I tried to see if it is swalled, but it is hard to say without a good one to compare. Well, when I put the battery back in and turn the phone on, the indicator showed 80%!
I am very confused, as there are many factors involved. I read that 4.3 has some issues, I read there are faulty batteries, I read that many people tried to solve with calibration, but other people say it is useless on S4...
Would you mind sharing some thoughts?
Thank you very much!
I wanted to add my batter SN is BD1D606XX. According to this post http://forum.xda-developers.com/showthread.php?t=2504093
it shuldn't be faulty...

Change the battery. Batteries are cheap. Only tc dont buy again one with serial starting for BD :highfive:

Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?

rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
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Click to collapse
I was having the exact same issues and replacing battery solved everything. If you live near a Samsung service centre they should be able to do a swap for you with no bother. Samsung are aware of this issue and should not give you a battery with the same serial at the service centre. Obviously if you order a battery through a third-party supplier you will have to be a little more careful, but if you mention the issue at time of ordering you should be ok!
Best of luck :good::good:

Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!

rogerpilly said:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
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Click to collapse
I could be wrong, but as far as I'm aware the faulty batteries only shipped in the boxes with the handsets :good:

rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
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Click to collapse
Buy batteries no from China for be safe. I was buying this one and im very happy: HERE

[Q] Galaxy S4 - Mobile Auto Switch Off when using Internet

Im using Samsung Galaxy S4 GT-I9505.
When I used Internet via mobile data or wifi after few minutes automatically power will go off. If i make power ON then also system will not starts. But when i connected to charger it will starts again then the battery is showing low and continuing to charge. Is it an issue with battery or firmware issue ???

lahiru27 said:
Im using Samsung Galaxy S4 GT-I9505.
When I used Internet via mobile data or wifi after few minutes automatically power will go off. If i make power ON then also system will not starts. But when i connected to charger it will starts again then the battery is showing low and continuing to charge. Is it an issue with battery or firmware issue ???
Click to expand...
Click to collapse
Check your battery, if the serial number starts with BD or it's swollen then it's faulty. If the serial number starts with BD samsung will replace it free of charge.

Gboss01 said:
Check your battery, if the serial number starts with BD or it's swollen then it's faulty. If the serial number starts with BD samsung will replace it free of charge.
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Click to collapse
yeap. my battery start from BD serial. and check the battery 2day it is slightly bigger when it touching. seems like i hav to replace it. thing is its only happening when using the internet or internet relating apps, thatz y still i m bothering. tks for the help.

machan its probably ur battery ! it wont have the capacitance to hold the usage when it connects to 3g + it should be the exact serial number ..
To diagnose try connecting ur charger and then browse ! even i had this problem ! replace a good battery ! then ur good to go !! just purchase it from ebay !
and still if u didnt fix the issue !
more facts
go to recovery mode and do a full wipe factory data reset
keep ur phone in a cooler environment and let it work !
if that didnt fix ur problem then it might be a hardware fault (i dont exactly say )
im sure its the battery !
good luck

kanishkaprasad said:
machan its probably ur battery ! it wont have the capacitance to hold the usage when it connects to 3g + it should be the exact serial number ..
To diagnose try connecting ur charger and then browse ! even i had this problem ! replace a good battery ! then ur good to go !! just purchase it from ebay !
and still if u didnt fix the issue !
more facts
go to recovery mode and do a full wipe factory data reset
keep ur phone in a cooler environment and let it work !
if that didnt fix ur problem then it might be a hardware fault (i dont exactly say )
im sure its the battery !
good luck
Click to expand...
Click to collapse
tks for the reply machan. i did the factory reset too. but still the issue is there.
as u said, i m going to change the battery and i understand your point. i ll order from the ebay too, can buy good one in lesser price than samsung arcade in here
tks again machan

sure thing man !! cheers thumbs up !!

@lahiru27 If you have a Samsung Centre in your city just take your phone with the swollen battery there and they will replace it free of charge.
There's no need to buy one off eBay etc.
Furthermore I wouldn't trust those batteries sold online unless it comes from the Samsung store. I got burnt buying a spare battery online and it was fake. It looked legit inalmost every way. I started to think the battery was fake when I noticed the battery life only about 75% of what my original battery.
Did some googling and found it to be fake. when copmparing against my original the eBay one was lighter, slighlty thinner and the Samsung in big wasn't as neat.

Gboss01 said:
@lahiru27 If you have a Samsung Centre in your city just take your phone with the swollen battery there and they will replace it free of charge.
There's no need to buy one off eBay etc.
Furthermore I wouldn't trust those batteries sold online unless it comes from the Samsung store. I got burnt buying a spare battery online and it was fake. It looked legit inalmost every way. I started to think the battery was fake when I noticed the battery life only about 75% of what my original battery.
Did some googling and found it to be fake. when copmparing against my original the eBay one was lighter, slighlty thinner and the Samsung in big wasn't as neat.
Click to expand...
Click to collapse
i got the phone from france so i dont think that i can claim the battery in here. anyway friend of mine coming from qatar in this weekendz so i ask him to bring me the genuine battery from samsung center there. hope replacing the battery will solve my issue Tks for the help.

lahiru27 said:
i got the phone from france so i dont think that i can claim the battery in here. anyway friend of mine coming from qatar in this weekendz so i ask him to bring me the genuine battery from samsung center there. hope replacing the battery will solve my issue Tks for the help.
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Click to collapse
Okay I now understand why you couldn't return it in your country.
I'm positive the new battery will fix your problems as your symptoms are identical to my friend.

I hav replaced da mob with new battery. Nw everythings are perfectly good tks
Sent from my GT-I9505 using XDA Free mobile app

My SM-A500FU's battery drains really fast. Any help, please?

My GALAXY A5 (SM-A500FU)'s battery drains very fast but for the last week only. I'm chatting a lot recently but last time I checked and it went low 1% in two minutes. Then put it on the table, turned off everything and after 5 minutes it went down another 1%.
I have no idea what had happened but I need to charge my phone twice a day. I've installed GSAM Battery Monitor also but can't find an app which uses battery rescources. The System UI and the screen use it mostly.
I'd try with a factory reset first, do you think it's worth the try or take it back to my carrier immediately?
Thank you for your help.

Try flashing a custom rom, but my brother had the same problem and he had to change the battery (but his battery became very big)

DeadSquirrel01 said:
Try flashing a custom rom, but my brother had the same problem and he had to change the battery (but his battery became very big)
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Click to collapse
Thanks. I wouldn't flash a custom ROM yet, it's still in the warranty period and I hope Samsung would release MM once...
I'm afraid I should get a new battery.
Your brother's battery got big because he might got a bigger one, not a 2300mAh one.
I'm going to try that factory reset but don't think that'd help.:crying:

yellowrobot said:
Thanks. I wouldn't flash a custom ROM yet, it's still in the warranty period and I hope Samsung would release MM once...
I'm afraid I should get a new battery.
Your brother's battery got big because he might got a bigger one, not a 2300mAh one.
I'm going to try that factory reset but don't think that'd help.:crying:
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Click to collapse
I don't know if you have to get a new battery and if yes, you have to remove the screen before, maybe, if you haven't void you warranty, you can port your device in a samsung centre (I don't know how it's called in english)

DeadSquirrel01 said:
I don't know if you have to get a new battery and if yes, you have to remove the screen before, maybe, if you haven't void you warranty, you can port your device in a samsung centre (I don't know how it's called in english)
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Click to collapse
I have already contacted the support and because I'm still in the first 12 months warranty period they can give brand new accessories (charger, battery, anything) and a spare phone for the time of repair what I need to give back once I get my repaired phone. Correct.