[Q] Galaxy S4 - Mobile Auto Switch Off when using Internet - Galaxy S 4 Q&A, Help & Troubleshooting

Im using Samsung Galaxy S4 GT-I9505.
When I used Internet via mobile data or wifi after few minutes automatically power will go off. If i make power ON then also system will not starts. But when i connected to charger it will starts again then the battery is showing low and continuing to charge. Is it an issue with battery or firmware issue ???

lahiru27 said:
Im using Samsung Galaxy S4 GT-I9505.
When I used Internet via mobile data or wifi after few minutes automatically power will go off. If i make power ON then also system will not starts. But when i connected to charger it will starts again then the battery is showing low and continuing to charge. Is it an issue with battery or firmware issue ???
Click to expand...
Click to collapse
Check your battery, if the serial number starts with BD or it's swollen then it's faulty. If the serial number starts with BD samsung will replace it free of charge.

Gboss01 said:
Check your battery, if the serial number starts with BD or it's swollen then it's faulty. If the serial number starts with BD samsung will replace it free of charge.
Click to expand...
Click to collapse
yeap. my battery start from BD serial. and check the battery 2day it is slightly bigger when it touching. seems like i hav to replace it. thing is its only happening when using the internet or internet relating apps, thatz y still i m bothering. tks for the help.

machan its probably ur battery ! it wont have the capacitance to hold the usage when it connects to 3g + it should be the exact serial number ..
To diagnose try connecting ur charger and then browse ! even i had this problem ! replace a good battery ! then ur good to go !! just purchase it from ebay !
and still if u didnt fix the issue !
more facts
go to recovery mode and do a full wipe factory data reset
keep ur phone in a cooler environment and let it work !
if that didnt fix ur problem then it might be a hardware fault (i dont exactly say )
im sure its the battery !
good luck

kanishkaprasad said:
machan its probably ur battery ! it wont have the capacitance to hold the usage when it connects to 3g + it should be the exact serial number ..
To diagnose try connecting ur charger and then browse ! even i had this problem ! replace a good battery ! then ur good to go !! just purchase it from ebay !
and still if u didnt fix the issue !
more facts
go to recovery mode and do a full wipe factory data reset
keep ur phone in a cooler environment and let it work !
if that didnt fix ur problem then it might be a hardware fault (i dont exactly say )
im sure its the battery !
good luck
Click to expand...
Click to collapse
tks for the reply machan. i did the factory reset too. but still the issue is there.
as u said, i m going to change the battery and i understand your point. i ll order from the ebay too, can buy good one in lesser price than samsung arcade in here
tks again machan

sure thing man !! cheers thumbs up !!

@lahiru27 If you have a Samsung Centre in your city just take your phone with the swollen battery there and they will replace it free of charge.
There's no need to buy one off eBay etc.
Furthermore I wouldn't trust those batteries sold online unless it comes from the Samsung store. I got burnt buying a spare battery online and it was fake. It looked legit inalmost every way. I started to think the battery was fake when I noticed the battery life only about 75% of what my original battery.
Did some googling and found it to be fake. when copmparing against my original the eBay one was lighter, slighlty thinner and the Samsung in big wasn't as neat.

Gboss01 said:
@lahiru27 If you have a Samsung Centre in your city just take your phone with the swollen battery there and they will replace it free of charge.
There's no need to buy one off eBay etc.
Furthermore I wouldn't trust those batteries sold online unless it comes from the Samsung store. I got burnt buying a spare battery online and it was fake. It looked legit inalmost every way. I started to think the battery was fake when I noticed the battery life only about 75% of what my original battery.
Did some googling and found it to be fake. when copmparing against my original the eBay one was lighter, slighlty thinner and the Samsung in big wasn't as neat.
Click to expand...
Click to collapse
i got the phone from france so i dont think that i can claim the battery in here. anyway friend of mine coming from qatar in this weekendz so i ask him to bring me the genuine battery from samsung center there. hope replacing the battery will solve my issue Tks for the help.

lahiru27 said:
i got the phone from france so i dont think that i can claim the battery in here. anyway friend of mine coming from qatar in this weekendz so i ask him to bring me the genuine battery from samsung center there. hope replacing the battery will solve my issue Tks for the help.
Click to expand...
Click to collapse
Okay I now understand why you couldn't return it in your country.
I'm positive the new battery will fix your problems as your symptoms are identical to my friend.

I hav replaced da mob with new battery. Nw everythings are perfectly good tks
Sent from my GT-I9505 using XDA Free mobile app

Related

[Q] Verify "swollen" battery

So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
That definitively doesn't look normal. :s
My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.
It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.
Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
Click to expand...
Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.
I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Click to expand...
Click to collapse
my faulty battery has serial number starting from BD as well. so yeah..
Mine too...BD...
Sent from my GT-I9505 using xda app-developers app
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Click to expand...
Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.
If it is swollen just get a new one, means that it is pretty much gone
Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with
Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
Click to expand...
Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
Click to expand...
Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea
Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.
My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.
When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app
http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/

i9500 huge battery problem

Hello everybody,
I have searched a lot on this forum, but I could not find this exact problem and I am getting very frustrated. I had this phone since mid September. The phone is not rooted.
Battery life was great for the first 3 months, than something weird started to happen. I also upgraded to 4.3, because I have the gear, but I do not think this is the main issue.
When the battery is fully charged, it drains more quickly than before and from my understandin looking around Internet, this could be because of 4.3. Ok, but it is not all.
When the battery reaches 40%, it starts draining super fast, like 15% per hour without doing anything. When it reaches 20% the phone becomes really hot and if I reboot it goes into a boot loop and battery goes instantly to 0%. If i plug in the chargher, it doesn't aknowledge it and does not charge. In order to fix it, I have to remove the battery and start charging. Now I can do it with phone on or off but the phone starts to charge super fast, definitively not normal. it goes from 0 to 10% in two minutes and keeps charghing super fast till it reaches about 50%, then it starts to cool off and charges more or less at a normal speed.
Today I unplug it when it reached 50% because I wanted to look at the battery SN, as I read there are faulty batteries starting with BD and mine does too. I tried to see if it is swalled, but it is hard to say without a good one to compare. Well, when I put the battery back in and turn the phone on, the indicator showed 80%!
I am very confused, as there are many factors involved. I read that 4.3 has some issues, I read there are faulty batteries, I read that many people tried to solve with calibration, but other people say it is useless on S4...
Would you mind sharing some thoughts?
Thank you very much!
I wanted to add my batter SN is BD1D606XX. According to this post http://forum.xda-developers.com/showthread.php?t=2504093
it shuldn't be faulty...
Change the battery. Batteries are cheap. Only tc dont buy again one with serial starting for BD :highfive:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
I was having the exact same issues and replacing battery solved everything. If you live near a Samsung service centre they should be able to do a swap for you with no bother. Samsung are aware of this issue and should not give you a battery with the same serial at the service centre. Obviously if you order a battery through a third-party supplier you will have to be a little more careful, but if you mention the issue at time of ordering you should be ok!
Best of luck :good::good:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
rogerpilly said:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
Click to expand...
Click to collapse
I could be wrong, but as far as I'm aware the faulty batteries only shipped in the boxes with the handsets :good:
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
Buy batteries no from China for be safe. I was buying this one and im very happy: HERE

[Q] How to change device status to "official" [NEED HELP FAST]?

Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.
I need to unroot my phone before sending it to service.
If I unroot my phone with SU app, will phone status get back to "official" or not?
Can I change devise status to "official" on some other safe way (without tripping KNOX)?
By the way, Im from Croatia "EU".
Thanks!
Here bro:
http://forum.xda-developers.com/showthread.php?t=2265477
And search before make a new thread.
I forgot to say, I have stock ROM on my phone, I was only rooted him.
Excuse me for my bad english.
Fe4r_[KiNg]* said:
Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.
By the way, Im from Croatia "EU".
Thanks!
Click to expand...
Click to collapse
What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen
If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.
Good luck.
spamtrash said:
What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen
If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.
Good luck.
Click to expand...
Click to collapse
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
Fe4r_[KiNg]* said:
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
Click to expand...
Click to collapse
read more info here.
It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.
Fe4r_[KiNg]* said:
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
Click to expand...
Click to collapse
Im guessing this is battery problem , dont you have any spare battery or something to see if its gonna get fix? its just a few dollars you know. rather than sending for repair and it takes exactly 1 to 2 weeks :S. and if you wanna Download a stock rom base from your country , you can get it from here. Have a nice day.
spamtrash said:
read more info here.
It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.
Click to expand...
Click to collapse
I hope that battery will survive till tomorrow.
Fe4r_[KiNg]* said:
I hope that battery will survive till tomorrow.
Click to expand...
Click to collapse
When I notced that the screen is bent, I just removed the rear cover, moved out the battery slightly (just to make the contact), placed it in the case, and was using the phone for some 2 weeks, so be cool

Galaxy S5 G900F - Overheating when charging / Battery drain / HELP ME

Hi Guys,
Hope of you experts can give me some tips because at this moment I can't afford to buy new phone so...
My Galaxy S5 is showing big issues to me, when its powered off and plug in to charger (wirelles DIY charging + and - to wireles charging pins on phone with using original Samsung charger, my charge port isn't working so this is my last resort, please don't judge me I simply can't afford new phone ) It bercomes really hot. Also when I power it on it becomes hot too (around 47celsius) and battery drains fast. In past I didn't have this problem, yes it was charging really slow but at the end when it reach 100% my battery lasts for two days (using greenify, and with all low settings) ...problems started two days ago. Bad thing is I can't connect it to Odin and make factory reset to stock rom so I wipe all and install fresh custom rom (XxX no limits, full debloated) from my SD card, but problem is not gone. I check out battery on my table and it is ok (also battery condition says: good).
What I can feel is not that battery is geting hot but cpu. So is there any chance to fix that? I already try several apps but with no luck
Maybe you guys can give me some tip like how to back to stock rom (and kernel) but with install from SD card as I can't acces Odin because of bad charging port....or any other tip is more than welcome as I can't afford new or used phone and S5 is still big thing for me according to its performance and other things...please help...
Thank You!
nobody?
Replace the god damn daughterboard with the microUSB 3 port. It will be better than going further with your stupid "wirelles" charging idea which can damage the phone. Don't be that cheap. Earn more money. Why did you buy it if you can't afford to keep it running?
西村大一 said:
Replace the god damn daughterboard with the microUSB 3 port. It will be better than going further with your stupid "wirelles" charging idea which can damage the phone. Don't be that cheap. Earn more money. Why did you buy it if you can't afford to keep it running?
Click to expand...
Click to collapse
Hi dear friend, tnx for your kind reply,
Well... I got 16yo, don't have adress (you never know who is on the other side of the line and whats the story behind) to even order it from your family. I got this S5 as a gift from my mother who pass away last year. After spending some time with this fabulous phone (yes, I open it and reasamble even without heat gun )...I menage to fix it.
Everyone of us got that courious technician inside and lucky to me I go to technician high school so I know the basics of safety...etc.
Now I got almost new S5 (battery lasts for almost two days) fixed all by myself wich proves power of the will and quality of components that Samsung puts inside their phones.
Long live Android, Samsung and all other open source runned phones...also want to say special tnx for one high reputable person from this forum (he insist to stay anonymous) who encourage me on private msg to keep investigation as I refuse to recive his old android phone.
Sometime you gotta (or need) do DIY. <3 XDA ...Keep it going! <3

help with batteries

hi friends
first i have an up normal battery drain and when the battery gauge reaches 30% the network signal gone and at 15% it turns off suddenly and if i'm charging the phone turned off it give me a smaller measurement from it shown when the phone turned on and this is the second original battery is
doing after about 1 year what the old one was doing
i tried :
1- battery calibration with *#2280# and the aps on google play
2-same case with many roms
3-the phone now on the stock rom unrooted
plz help
crazydeepman said:
hi friends
first i have an up normal battery drain and when the battery gauge reaches 30% the network signal gone and at 15% it turns off suddenly and if i'm charging the phone turned off it give me a smaller measurement from it shown when the phone turned on and this is the second original battery is
doing after about 1 year what the old one was doing
i tried :
1- battery calibration with *#2280# and the aps on google play
2-same case with many roms
3-the phone now on the stock rom unrooted
plz help
Click to expand...
Click to collapse
Try this
https://forum.xda-developers.com/note-4/general/battery-shutdowns-15-20-fix-root-t3513268
tried this method and didn't fix the problem
Sent from my SM-N910C using Tapatalk
You sure its not just bad batteries? I didnt even try to buy a Samsung battery when I recently replaced mine... too many junk knockoffs/used/refurbs. I went with after market. Your issue sounds like a lot of the bad battery stories I read about though. I always charge a new battery with the phone off, and then run down to 1% or 2%. I never use fast charge either
widowmaker17 said:
You sure its not just bad batteries? I didnt even try to buy a Samsung battery when I recently replaced mine... too many junk knockoffs/used/refurbs. I went with after market. Your issue sounds like a lot of the bad battery stories I read about though. I always charge a new battery with the phone off, and then run down to 1% or 2%. I never use fast charge either
Click to expand...
Click to collapse
i already bought new one yesterday . things are alright but still one issue : stop charging at 92% or 88%
Where are you getting your batteries, and how are you charging it when you get it? "New to you" batteries doesnt necessarily mean "brand new", and can still be junk
no it's original from Samsung store branch
you still havent told us how youre charging your new batteries
standard fast charger
Never mind, I give up. Im not going to beg for information. For someone who wants help, you sure dont want to be very specific with details that could help you. Im done trying to help you
widowmaker17 said:
Never mind, I give up. Im not going to beg for information. For someone who wants help, you sure dont want to be very specific with details that could help you. Im done trying to help you
Click to expand...
Click to collapse
Thank you
Sent from my SM-N930F using Tapatalk

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