i9500 huge battery problem - Galaxy S 4 Q&A, Help & Troubleshooting

Hello everybody,
I have searched a lot on this forum, but I could not find this exact problem and I am getting very frustrated. I had this phone since mid September. The phone is not rooted.
Battery life was great for the first 3 months, than something weird started to happen. I also upgraded to 4.3, because I have the gear, but I do not think this is the main issue.
When the battery is fully charged, it drains more quickly than before and from my understandin looking around Internet, this could be because of 4.3. Ok, but it is not all.
When the battery reaches 40%, it starts draining super fast, like 15% per hour without doing anything. When it reaches 20% the phone becomes really hot and if I reboot it goes into a boot loop and battery goes instantly to 0%. If i plug in the chargher, it doesn't aknowledge it and does not charge. In order to fix it, I have to remove the battery and start charging. Now I can do it with phone on or off but the phone starts to charge super fast, definitively not normal. it goes from 0 to 10% in two minutes and keeps charghing super fast till it reaches about 50%, then it starts to cool off and charges more or less at a normal speed.
Today I unplug it when it reached 50% because I wanted to look at the battery SN, as I read there are faulty batteries starting with BD and mine does too. I tried to see if it is swalled, but it is hard to say without a good one to compare. Well, when I put the battery back in and turn the phone on, the indicator showed 80%!
I am very confused, as there are many factors involved. I read that 4.3 has some issues, I read there are faulty batteries, I read that many people tried to solve with calibration, but other people say it is useless on S4...
Would you mind sharing some thoughts?
Thank you very much!
I wanted to add my batter SN is BD1D606XX. According to this post http://forum.xda-developers.com/showthread.php?t=2504093
it shuldn't be faulty...

Change the battery. Batteries are cheap. Only tc dont buy again one with serial starting for BD :highfive:

Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?

rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
I was having the exact same issues and replacing battery solved everything. If you live near a Samsung service centre they should be able to do a swap for you with no bother. Samsung are aware of this issue and should not give you a battery with the same serial at the service centre. Obviously if you order a battery through a third-party supplier you will have to be a little more careful, but if you mention the issue at time of ordering you should be ok!
Best of luck :good::good:

Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!

rogerpilly said:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
Click to expand...
Click to collapse
I could be wrong, but as far as I'm aware the faulty batteries only shipped in the boxes with the handsets :good:

rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
Buy batteries no from China for be safe. I was buying this one and im very happy: HERE

Related

Universal suddenly shuts down; battery or other problem?

I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
I'd say it's the battery, 99% sure.
I'ts gotten old and its voltage breaks down under load. If you have proper equipment and a glimpse of an idea what you're doing you should drain about 300mA from the battery and measure its output voltage.
You'll most likely see it going below 3.0V quickly.
I'm afraid I don't have that equipment, but all I really needed to hear was that it's probably the battery.
Now I can stop thinking about it and just order a new batery.
Unexpected reboot - Apparently bettery issue
Hey Holybear, my device shows exactly same symptom, If possible let us know if bat replacement solved the issue>
Holy Bear said:
I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
Click to expand...
Click to collapse
I knew I wasn't the only one withthat problem. I think i've prooved it to be a battery faultt. as if you taake te battery out after it gets to that stage where you just can not get it too complete a boot up without it shuttinng down again
take out battery ,place finer oveer all battery trmminals and plug inn your mainss charger it should now boot up and runn fin off the charger unless your finger slips off the battery terminals. thisshsowws it's the temprature sensor in the battery.
I posted a more in depth reply to a guy in the wm6 threads as wifi heeaating up battery wass shutting off his device as well
@ cyberjak
Hmm, the idea that a temperature sensor in the battery causes this problems is interesting. I'd just expect the device not being cappable of rebooting instantly, because there should be a hysteresis implemented in the battery's protection circuit.
I had the exact same problems and described them elsewhere, but in my case it surely wasn't an issue of temperature.
I'd suggest to take out the battery and wait about an hour for the device and the battery to cool off. Most likely the battery will then take a complete boot but shut down soon after that - without having gotten near to "warm" yet.
If this happens you can be sure that the battery itself is dead without needing to measure anything.
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
Tried TCPMP: went dead after three minutes.
So in my experience the above didn't help battery performance.
Am going to get a new battery in a few days; I'll keep you posted on progress as I try with a fresh battery.
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
oh you know wat i have the same problem with my Jasjar and the bigest problem that there is no batteries on market for Jasjars in my country....its looks like im living in Jurassic Century!!!
If you want i can send you a battery xplayer, they're quite cheap here.
Rc-Blob said:
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
Click to expand...
Click to collapse
I ordered a regular battery replacement, but maybe I'll add a 3100mAh as well.
I could use it as a media player during long train trips.
Holy Bear said:
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
Click to expand...
Click to collapse
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
Click to expand...
Click to collapse
Oh Thanx Rc-Blob....bt there is No way even to send me no addresses no posting in my country...am from kurdistan of Iraq...thanks again its looks like u sent me one...bt I even have brother in USA he can't send me...except if some one come from there so i have to wait...thanks buddy...
EvilJogga said:
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
Click to expand...
Click to collapse
hhh ok buddy you too for care....but there is realy no way i have to wait tell some one(my brothers friend) come from USA so he can get me one from there....its ok...i can use it yet as a normal mobile...i have some other devices for multimedia right now i can wait there is no any other ways....thanks...
Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
Click to expand...
Click to collapse
Thanx for helping the guy,yo folks on xda are the best
Just to give you all the end of the story:
I ordered a regular replacement and a 3200 mAh one, and both have returned my Universal to a well-used life.
Thanks again to everyone helping me out here.
For you guys does the device switch off only when the battery is low, or any time. Cause I have this problem as well, and I was SURE that it wasn't a battery problem until I read this thread. The phone switches off intermittently, sometimes after only 3' talk time right after it had been charging for a full 8 hours! Also, usually if I let it sit there for a few hours I could then turn it back on and it would last a full day, so I knew it wasn't due to low battery.
The overheating theory would explain my problem, as, now that I think about it, all my seemingly-random shutdowns were during radio activity (making or receiving calls, especially when the phone was searching for signal, or wifi, which would almost instantly kill it). Strange that it overheats like this, most phone batteries simply run out of charge faster and faster until they can't hold a charge at all, but mine lasts almost as long as it always lasted even though it's 2 years old - unless I get the shutdown thing of course.
I asked this in another thread, but since this one is full of people who got replacement batteries I'll repeat my question here as well:
How much thicker than the standard battery are the 3100 and the 4200mAh ones?
I also got this problem recently, so I bought a new battery and although it's only a 1600mAh battery it runs great again
hey roodkapje ive got that same problem with my battery for my spv m5000 the bad news is that i cant get that batery in barbados so im all out to see

[Q] Verify "swollen" battery

So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
That definitively doesn't look normal. :s
My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.
It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.
Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
Click to expand...
Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.
I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Click to expand...
Click to collapse
my faulty battery has serial number starting from BD as well. so yeah..
Mine too...BD...
Sent from my GT-I9505 using xda app-developers app
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Click to expand...
Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.
If it is swollen just get a new one, means that it is pretty much gone
Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with
Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
Click to expand...
Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
Click to expand...
Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea
Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.
My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.
When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app
http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/

Replacement Battery issues

Hey all...
I recently had to replace my Note 4 battery and have found that the battery is not available... It's been replaced with a different part number. The old one is EB-BN910BBU while the new one has been marked EB-BN910BBE...
What's the real difference? I have been struggling with charging it fully as well... Stops right around 89%. I have factory reset to see how it goes but with the new battery it seems to drain awfully quick.
Has anyone else had any issues with finding batteries? OR does anyone know what the difference in the batteries is?
Thanks!
digitalnights said:
Hey all...
I recently had to replace my Note 4 battery and have found that the battery is not available... It's been replaced with a different part number. The old one is EB-BN910BBU while the new one has been marked EB-BN910BBE...
What's the real difference? I have been struggling with charging it fully as well... Stops right around 89%. I have factory reset to see how it goes but with the new battery it seems to drain awfully quick.
Has anyone else had any issues with finding batteries? OR does anyone know what the difference in the batteries is?
Thanks!
Click to expand...
Click to collapse
i have 2 original samsung note 4 battery, both are EB-BN910BBE and they have no problems giving me expected battery lifes. you can try reset the fuel gauge by entering *#0228# in dialer and then press quick start, after the phone lids up you charge the phone until 100% and leave it for sometime.. hope it works.
galaxy16 said:
i have 2 original samsung note 4 battery, both are EB-BN910BBE and they have no problems giving me expected battery lifes. you can try reset the fuel gauge by entering *#0228# in dialer and then press quick start, after the phone lids up you charge the phone until 100% and leave it for sometime.. hope it works.
Click to expand...
Click to collapse
What does resetting the fuel gauge even do? That doesn't make entire sense to me... does it just re-calibrate it?
digitalnights said:
What does resetting the fuel gauge even do? That doesn't make entire sense to me... does it just re-calibrate it?
Click to expand...
Click to collapse
just resets the reading of the battery, yes its recalibrating but after you did the process dont unplug the charger until it reaches 100% btw is both of your batteries original?
galaxy16 said:
just resets the reading of the battery, yes its recalibrating but after you did the process dont unplug the charger until it reaches 100% btw is both of your batteries original?
Click to expand...
Click to collapse
Yes both the new batteries I got are OEM. I have tried to charge the two new batteries to 100% but they don't want to fully charge. I've factory reset my phone and wiped the cache... still no dice. But then the question about the differences between the batteries comes up... IS there a difference between the U battery (which is the old stock battery from when I got the phone) and the E battery (which is the new replacement OEM one...)
I was personally told by Samsung that the U and E are region codes for the batteries designed for different models of the phone. They went further to tell me that getting a battery for a different region phone would have unpredictable and possibly bad results if used in a U.S. branded (U) phone.
The true differences I have no clue and have just started looking this true difference due to my battery is now failing and it is a U battery. Some things I have uncovered is the E variant is suppose to be superior to the U variant however, I keep seeing a pattern for those with 'older' U.S. Note 4s, particularly the AT&T models with poor performance from the E batteries. If it is simply bad luck or actual truth I have no clue. Still looking.
I had the issue buying 3 of the E version on ebay not knowing any difference from china. They worked fine for 6 months then completely died. noticing the original battery was U version and still working I found this link. I can confirm the phone occasionally reboot for no reason about 3 months into using them but since the phone is a couple years old I did not really suspect the batteries at the time.
1. Batteries wear out (slowly) sitting on the shelf. Buying demonstrably NEWly manufactured batteries would be in my opinion the trick to successful battery replacement. Maybe this is a problem for the obsolete Note 4. Bought a "new" battery today... Ad says OEM but is it going to be? And will it have been on a shelf for the past 4 years? Maybe. I will see.
2. Charger issue on an old phone? I do not know about this if it is an issue or not.

does battery replacement fix lifetime/shutdown issues?

Hi Every one,
I've got the battery issue on my 6p 8.1. (fast drain and shutdown at 40 or 60%...)
I have found a shop who Can replace it with a new one.
Does the replacement fix this lifetime/fix this issue?
thanks,
Is the fast charging in cause of bad battery life? Is it advised to take a slow tradtionnal charger?
bilatche said:
Hi Every one,
I've got the battery issue on my 6p 8.1. (fast drain and shutdown at 40 or 60%...)
I have found a shop who Can replace it with a new one.
Does the replacement fix this lifetime/fix this issue?
thanks,
Click to expand...
Click to collapse
Yes.
Awful.... I was outside with my son (Lost 30% with nous data ans light lin), I took only one photography... And phone died et 61%..
And impossible to reboot....
All my hopes are in the hands of the guy who will change my battery next monday.
(Lost 6% to write this message)
Accubattery estimates my battery at.... 22%.
I understand the shutdowns and Big drains...
Hope the replacement will be efficient.
My next charger will be a slow charger, it's said it's very bad for smartphone's batteries.
bilatche said:
Accubattery estimates my battery at.... 22%.
I understand the shutdowns and Big drains...
Hope the replacement will be efficient.
My next charger will be a slow charger, it's said it's very bad for smartphone's batteries.
Click to expand...
Click to collapse
1-With your new battery the issue will be gone.I replace mine a few weeks ago and my Nexus 6P feels like a new phone.
2-Do not use any other charger.The best one so far ahead is the stock/original charger.
Did for me.
bilatche said:
Hi Every one,
I've got the battery issue on my 6p 8.1. (fast drain and shutdown at 40 or 60%...)
I have found a shop who Can replace it with a new one.
Does the replacement fix this lifetime/fix this issue?
thanks,
Click to expand...
Click to collapse
I left the US a few months ago for a long term gig here in mainland China. I brought my 6P with me. It was to the point that within 15 minutes coming off the charger at 100 percent, it would read around 50 percent and shut down. Took it to a Huawei service center here in Shenyang - they wouldn't touch it (claimed it wasn't a Huawei phone, it was a Google phone and I should take it to a Google store when I get back to the US. Talk about clueless (hey Charlie Chan.... what's that vendor mark on the back of the phone??). Anyway, ordered a new battery (cost me about 15 bucks US) and took it to one of the thousands of mom and pop shops that do cell phone service and had them replace the battery. Since then it's like I have a brand new phone. I'm getting usage of 6 - 8 hours of heavy use. I wake up in the mornings after forgetting to put it on the charger ... i'm still at 70 percent. It's awesome!
bilatche said:
Hi Every one,
I've got the battery issue on my 6p 8.1. (fast drain and shutdown at 40 or 60%...)
I have found a shop who Can replace it with a new one.
Does the replacement fix this lifetime/fix this issue?
thanks,
Click to expand...
Click to collapse
Yes, it'll fix it. I did it and now everything is normal. Accubattery shows me 107% .
bilatche said:
Is the fast charging in cause of bad battery life? Is it advised to take a slow tradtionnal charger?
Click to expand...
Click to collapse
Had the battery replaced in January. No problem since then... As you said I think the problem is mainly the fast charge. Now I always use a normal charger and never had a problem since :good:
ok, thanks for advices.
Battery replacement is planned in few days.
Just hope it will be good quality, and have to find a slow charger.
Yes it does. Just make sure you get an OEM battery.
I did mine a few weeks ago, no issues with the install and no issues with the phone, and long battery life ever since.
Not possible for me to verify if OEM or not... (Will happen on a shop).
I will see how stands the new battery. I bring my phone tomorrow morning.
It coasts to me 50$.
back from the shop, job is done: I'v got a new abttery (for 50$).
Seems to be ok. big battery life.
The guy has broken the piece up in the back but will replace it for free.
now, have to buy a slow charger to take care of the battery.

So what's dead / dying in my 6P

This happened to me today while browsing facebook.
My phone suddenly shut down. While trying to turn on, it would get to booting screen and then shut down again. It didn't loop - I had to try each time manually.
I cleared cache and reset it to factory settings to no avail. BUT once I got back home and managed to connect it to a charger (the battery was at estimated 90% capacity), everything runs smoothly. No shutdowns, no freezes - despite the phone getting warm. I stressed it quite a lot and it seems to hold, so I don't think this is related to the "bigger" CPU.
Could it possibly be a battery issue? Could my device be misreading the actual capacity of the battery?
As a sidenote: it did crash/shutdown once I disconnected the charger, but only after 20 minutes or so when I uninstalled a running at that time app.
Any feedback will be greatly appreciated, so I have something to work with and replace stuff accordingly - and hopefully not the entire phone, as I love my 6P.
It seems like it has to be connected to the battery, as it has been now holding (presumably) at 56% charge for over 4 (!) hours. AccuBattery shows the same data as what the phone reads, and now it seems that my power drain is in negative without charging the phone.
Sadly, there are no original replacements available in my country. Only cheap 3550mAh knockoffs that sellers call OEM. They do have Huawei logo, but everyone knows that 3450mAh is the only original capacity (right?)
Update: Nearly 20 hours on the same displayed 56% capacity.
Any help? Please?
No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.
ncc8uetou5et said:
No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.
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Click to collapse
Thanks for the heads-up. Just out of curiosity - how do you know that? When I contacted Huawei support, they did not answer me whether the 3550mah bat is a genuine product, or a farce. They avoided that question until they force-closed my support ticket without a proper answer.
First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.
ncc8uetou5et said:
First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.
Click to expand...
Click to collapse
Thanks again.
For the 3 years I've bee using my 6P I never had battery life issues. In fact, even now the battery is holding well, despite the stats showing that my battery might be dying.
I came to this forum section looking for feedback on what could possibly be going on with my phone presenting the issues I am having. I am no mobile tech unlike many of guys around here. I might budge then and hope that the local Huawei repair center in my city will be of more help than the official Huawei support.

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