Database Users

is it... the battery?!?!

I'm at a loss.
A week ago, phone started random resets and looping resets - usually when using a significant resource (i.e. camera, web).
I removed everything, reflashed rom, reflashed the Cingular rom etc. to no avail - same problem.
Today, I'm running the bare bones cingular rom without add ons. Seems like I'm doing fine - battery down to about 88% at 5pm which seems okay (I push mail from the exchange server). I take a picture with the camera and go to send it via email and the phone starts looping resets. I soft reset and I get a low battery message - 12%. I went from 88% to 12% in about two minutes.
Any expert opinions? Is it just the battery or is my phone turning into a brick?
Thank in advance.
Sincerely,
Jonathan

First off how old is the phone? It could be time to get a NEW battery.. these batteries have shelf lifes.. lol.. there days are numbered.

Phone is about 1.5 years old.

Update:
Interesting update:
Powered the phone off to pull the battery and check it out as I am looking for a new battery on ebay.
When I power the phone up, it now says battery is at 67%
- this makes me concerned that there is a hardware problem with the power management system in the phone...
thoughts?

"bump"
Any help, all. I would really appreciate your insight.

I'd start by buying a new battery. 1.5 years is a long time for a rechargable battery.

I am having the EXACT same problem.
I even bought an OEM Sanyo on eBay. No change. Then, I complained to Cingular and they replaced the phone (it took a LOT of complaining).
I put the new battery in the new phone, totally vanilla install. It worked great for a couple of hours, then the problems started happening again.
WTF? New phone, new battery and it's still happening.

Yeah - probably no way any level of complaining is going to score me a new phone from Cingular because of the age. I have a new battery on the way, but I am worried that it might be something with the charging circuit or something. Wish somebody with some expertise would speak up on this...

If you are lucky: they sell extended batteries on eBay. I bought me one for my TMO USA VARIO. The stand-by times are really amazing!
In case you consider to buy an extended one make sure that it comes with the battery door as pictured at the link below!
In general the prices on eBay are very low, so, if you are planning to keep your phone a bit longer you might want to buy 2 or 3 batteries at once? (Saves shipping and I really expect that the batteries will soon not be available any longer since the WIZ is discontinued.)
Link to eBay item:
http://cgi.ebay.com/For-Cingular-81...ryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

I had this problem. Looping reboots, might work for 5 minutes but then a constant cycle of reboots. Mine is a years and 2 months old.
I though it was the phone and was ready to ditch it. The battery showed a good charge.
I bought a OEM battery off of eBay for 10 bucks and the phone has not had one issue since.
No question it was the battery in my case.

Excellent. Thanks for the response. New battery was purchased last week and should be here soon, so I'll let you know how that turns out.
Might also take a look at the extended battery - seems like a neat feature, although it looks like it would keep the phone from fitting in my car stand (I use tomtom with it).
I'll post a reply when I find out if it is indeed the battery.
Thanks again.

Its a battery issue.
I had this problem before.
I would charge my phone using some 3rd party cradle and some how it screws my battery up.
for exmaple. The phone would say the battery is fully charged. but when i use it. the phone only lasts 5 mins.
after awhile. not matter how i charge the battery the battery never went to it's full charge. and like you, it keeps looping.
this was an OEM battery that i had for less then a year.
i got a random cheap battery off ebay to test it. and now it works fine.
i threw out the old battery.

UPSATE
UPDATE: It was..... the battery. Easy OEM replacement off ebay for less than 5 bucks. Running like a champ again. Thanks for the insight. Hopefully this helps someone else in the future.
Cheers!
- JB

The 8hours charge?

hi all
as you know my battery is kinda horrible nowadays , and i did not not charge my battery for 8 hours when i 1st got it ...is it a factor of my battery drain? it's been like this for a week now ...( i bought it a week now ) my battery only last about 4hours ...

tohno said:
hi all
as you know my battery is kinda horrible nowadays , and i did not not charge my battery for 8 hours when i 1st got it ...is it a factor of my battery drain? it's been like this for a week now ...( i bought it a week now ) my battery only last about 4hours ...
Click to expand...
Click to collapse
Most likely the battery is damaged, take it back from where you bought it and tell them your problem. Make sure you have STOCK software or else they won't repair it for you.
Only return it for repairs if you have warranty, if not, i suggest you to buy another battery.
Damaged batteries may damage the phone .

tohno said:
hi all
as you know my battery is kinda horrible nowadays , and i did not not charge my battery for 8 hours when i 1st got it ...is it a factor of my battery drain?
Click to expand...
Click to collapse
I never really cared about the "let the device charge for ## hours before operating" - and I never had any issues with battery life.
Well ... ok ... the only problem I ever had was that the battery of my Eee PC 900 died after just ~1.5 years (Windows showing "Your battery needs to be replaced") but that's another story entirely.
It may have an impact on the battery on the LONG run, but the problem you observe with your battery have another root cause.
Like I already wrote in the thread of yours, and others also recommended ...
Cause most likely is ...
- Battery dead (or you got a faulty battery back after the repair)
- Loading circuitry of the motherboard (which got replaced) malfunctioning
- Possible problem in the way you charge the phone (already wrote to you in a PM how to check and rule that out)
Take my suggestions I PM'd to you, maybe report back how it worked out, and if there was no resolve flash back to the Walkman ROM and send that damn phone off to SE.

i9500 huge battery problem

Hello everybody,
I have searched a lot on this forum, but I could not find this exact problem and I am getting very frustrated. I had this phone since mid September. The phone is not rooted.
Battery life was great for the first 3 months, than something weird started to happen. I also upgraded to 4.3, because I have the gear, but I do not think this is the main issue.
When the battery is fully charged, it drains more quickly than before and from my understandin looking around Internet, this could be because of 4.3. Ok, but it is not all.
When the battery reaches 40%, it starts draining super fast, like 15% per hour without doing anything. When it reaches 20% the phone becomes really hot and if I reboot it goes into a boot loop and battery goes instantly to 0%. If i plug in the chargher, it doesn't aknowledge it and does not charge. In order to fix it, I have to remove the battery and start charging. Now I can do it with phone on or off but the phone starts to charge super fast, definitively not normal. it goes from 0 to 10% in two minutes and keeps charghing super fast till it reaches about 50%, then it starts to cool off and charges more or less at a normal speed.
Today I unplug it when it reached 50% because I wanted to look at the battery SN, as I read there are faulty batteries starting with BD and mine does too. I tried to see if it is swalled, but it is hard to say without a good one to compare. Well, when I put the battery back in and turn the phone on, the indicator showed 80%!
I am very confused, as there are many factors involved. I read that 4.3 has some issues, I read there are faulty batteries, I read that many people tried to solve with calibration, but other people say it is useless on S4...
Would you mind sharing some thoughts?
Thank you very much!
I wanted to add my batter SN is BD1D606XX. According to this post http://forum.xda-developers.com/showthread.php?t=2504093
it shuldn't be faulty...

Change the battery. Batteries are cheap. Only tc dont buy again one with serial starting for BD :highfive:

Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?

rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
I was having the exact same issues and replacing battery solved everything. If you live near a Samsung service centre they should be able to do a swap for you with no bother. Samsung are aware of this issue and should not give you a battery with the same serial at the service centre. Obviously if you order a battery through a third-party supplier you will have to be a little more careful, but if you mention the issue at time of ordering you should be ok!
Best of luck :good::good:

Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!

rogerpilly said:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
Click to expand...
Click to collapse
I could be wrong, but as far as I'm aware the faulty batteries only shipped in the boxes with the handsets :good:

rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
Buy batteries no from China for be safe. I was buying this one and im very happy: HERE

battery.

it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on ??.

Its a hardware fault, as in as much as your battery needs replacing. Well known issue where the battery degrades causing this issue.
You could install Accubattery and do a health check to conform this.

Replace Your Battery!
dark3bod said:
it has been months now having to deal with this issue......
Click to expand...
Click to collapse
Have you been living in a cave? Are you a troll? Did you think a software update was coming to fix it? You need a replacement battery, or get another phone.

dark3bod said:
it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on ??.
Click to expand...
Click to collapse
I installed a new battery and used battery calibration from the play store. It's working like new again.

I just got my new 6p battery. I can confirm that I just get 1hr of screen on time and it will shutdown. I live in asia and There is no stock of the 6p's battery everywhere here even in Huawei stores and service centers. I got mine from an online site and have it shipped to me. It took a while but it was worth it. Its like new again (bought this device 2nd hand and already have the degraded battery).

vyrus027 said:
I just got my new 6p battery. I can confirm that I just get 1hr of screen on time and it will shutdown. I live in asia and There is no stock of the 6p's battery everywhere here even in Huawei stores and service centers. I got mine from an online site and have it shipped to me. It took a while but it was worth it. Its like new again (bought this device 2nd hand and already have the degraded battery).
Click to expand...
Click to collapse
What batteries did you guys buy? I have battery issues. Phone dies but twrp shows another value. Sometimes drops by 2% instead of 1%

lil_ith said:
What batteries did you guys buy? I have battery issues. Phone dies but twrp shows another value. Sometimes drops by 2% instead of 1%
Click to expand...
Click to collapse
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.

vyrus027 said:
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
Click to expand...
Click to collapse
I've never heard that one. But I've heard I've had to be careful with sino as most are fakes now. But I've also heard good ones about Cameron sino x longer? Or something.
Very much would appreciate your advice on this as I don't want to pay for a fake. As I plan to get a new charger, battery, screen protector and case for it. But with the battery as it is now. Wouldn't be worth it

lil_ith said:
I've never heard that one. But I've heard I've had to be careful with sino as most are fakes now. But I've also heard good ones about Cameron sino x longer? Or something.
Very much would appreciate your advice on this as I don't want to pay for a fake. As I plan to get a new charger, battery, screen protector and case for it. But with the battery as it is now. Wouldn't be worth it
Click to expand...
Click to collapse
I suggest Beltron like mine, most of the batteries doesnt have any temp sensor. It doesnt bother me that much. I suggest using a 1A charger. Slow charging but it doesnt stress the battery so much like the OEM charger. My wild guess is that the charger is the reason why the battery degrades so fast. Good luck with your 6p!

vyrus027 said:
I suggest Beltron like mine, most of the batteries doesnt have any temp sensor. It doesnt bother me that much. I suggest using a 1A charger. Slow charging but it doesnt stress the battery so much like the OEM charger. My wild guess is that the charger is the reason why the battery degrades so fast. Good luck with your 6p!
Click to expand...
Click to collapse
Thankyou very much. I will keep looking/reading but I keep this in mind. Thankyou

vyrus027 said:
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
Click to expand...
Click to collapse
Agree... but what does Accubattery say your battery capacity is? 1st day feel of the pants is feedback, but having data would be better. Run the app, and after a few full charges let us know how this battery compares to the one it replaced. You *may* have found a great replacement. Thanks.

v12xke said:
Agree... but what does Accubattery say your battery capacity is? 1st day feel of the pants is feedback, but having data would be better. Run the app, and after a few full charges let us know how this battery compares to the one it replaced. You *may* have found a great replacement. Thanks.
Click to expand...
Click to collapse
Ill download the app again. I always forget using that app. Last night i charged it 30%-100% in just more or less 3hrs using 1A charger. i was asleep that time. Today I'm using the phone non stop. Off wifi and off cellular since i have a dedicated daily driver for my social life using this device just for entertainment. Today I've been reading manga using an app non stop @ 50% brightness. Here are the screen shots of my battery in settings. I think its good. Ill return with accubattery data later

Any links for recommended battery instructions?

dark3bod said:
it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on .
Click to expand...
Click to collapse
My wife had the same problems and got a Pixel.
I ordered a new battery for around $20, put it in and now it's like a new phone. I swapped out the Sim card from my Moto z and now it's my daily driver. By the end of my shift it's still at 80%

I bought a brand new Nexus 6P and have had it for a month now and I must say, coming from the LG G5, its a damn shame the 6P's battery doesn't live up to the potential some phone batteries do. I would recommend doing a health check for your battery once a month at least, it's what I do to keep an eye on things. There are some good apps for monitoring your usage and longevity quite accurately.
Nevertheless I still prefer my 6P to the G5 :silly:

If your want an OEM battery here is one https://goo.gl/jmYfn9 the seller runs out but seems to get more in. I bought this one and had five and a half hours screen on time when I plugged in at 8% battery left. Mine was shutting down as soon as it hit 20%

Bos3Mq said:
I bought a brand new Nexus 6P and have had it for a month now and I must say, coming from the LG G5, its a damn shame the 6P's battery doesn't live up to the potential some phone batteries do. I would recommend doing a health check for your battery once a month at least, it's what I do to keep an eye on things. There are some good apps for monitoring your usage and longevity quite accurately.
Nevertheless I still prefer my 6P to the G5 :silly:
Click to expand...
Click to collapse
I have to object to the that factor that the battery on the 6p doesn't live up to its potential, well I'm making a statement out out of that comment, I bought an replaced my own battery, even went as far as adding new thermal paste in the places required, I also have my device rooted an pretty much battery mod central on my device, I have had it for 5 days on deep doze settings an it's at 68%. I had insured my journey with complete overall satisfaction, I have added a 3600 an it came 2 days after I Ordered off Amazon, for 15$ free shipping, can't beat the fact is the way a device should run, no just a nexus 6p, I mean ll devices, if you can oot it when your phone is new, you can max your battery potential to the extreme, if you've had the device like me for 3+ years, every battery saving option I went through trial and error Makin that thing last for 3 hours if it was rooted with doze settings and lasted an hour max if not rooted. So I went the do it youself an learn something an it wasn't hard one bit. Charged It till full an turned it on an let it do its thing, I can't tell you how many of you need to change your battery out an buy a new phone. let's be clear an unrooted phone will never exceed battery life for the reasons of the hogwash they add o it an cause it to drain, if you eliminate the drag you'll get your full potential on battery life and only 15$ than forking out 500$ on a new device, work smarter not harder. Seeder, amplify, greenify, power nap, servicely, naptime, xposed, better battery stats, tasker, appcontext, powersving.apk,magisk doze mods, I recommend them all on magisk even if they are repoed, fix the prop for the present time if you know what your doing, Lspeed Is a great tool to have, I use elementalx an tweaked my settings for battery another great tool for battery conserving is [All+ROMs]+Galacticâ„¢+DeepSleep+MOD+[Super+Battery+Saver], find an flash it in recovery. For all devices.
If there are any questions on those apps or have any fed back let me know. Good luck.

Motorola Droid Turbo 2 Shutdown,Battery Drain after Nougat update!

My phone is shutting down frequently and battery drain is so high.
Can I downgrade to marshmallow? or even fix these problems by any means?
Help!!

Same here. Battery has been draining like hell. Phone dies on me at work most days,with medium usage.
If anyone has got a fix, please feel free to let us know.
Thanks
Sent from my Motorola Droid Turbo 2 using Tapatalk Pro

I literally can't use my phone.
Almost everytime I open an app, camera or anything the phone shuts down immediately

I had the same problems. Ended up contacting Motorola and got a replacement.
Still not as reliable as original on Marshmallow.
Sent from my XT1585 using Tapatalk

Hello everyone, here is what I've done thus far. . .
Factory reset the phone and allowed all items to sync back over from Gmail
Factory reset the phone and DID not sync back over from Gmail
Ran phone in safe mode
Allowed battery to fully drain, then fully recharged using an OEM charger (battery lasted about 26 hours with very minimal usage)
Fully disassembled and reassembled the phone
Contacted Motorola Support (if phone is out-of-warranty, it'll cost you $100 or $125 for a USED REPLACEMENT of an ALREADY OLD PHONE)
Contacted Verizon Support (waste of time -- they just want you to upgrade of course!)
Cleared cached partition in Recovery mode
Attempted rolling back to Android 6.0 (FYI: you can't -- Bootloader is locked -- don't waste your time like me lol)
At this point, at least in my situation, I feel like the problem has something to do with the Battery and some type of "check" that is done when applications are opened. After I fully disassembled and reassembled my phone, I did not have the random reboot issue whatsoever.. UNTIL.. I used a non-OEM charger. After that, I had about 2-3 of the random shut downs that required the phone be plugged into a charger to start back up. At this moment, the phone hasn't had the random reboots since removing it from a non-OEM charger, but I will continue to investigate.
I planned on replacing the battery as well if the problems persisted. Really sucks that nobody in Motorola is willing to help their customers. I have probably spent upwards to 10 hours troubleshooting this issue and trying to find a root cause, but I'm not a mobile phone professional. If you contact Motorola, they just think $$$ and tell you to send in for a replacement instead of resolving the ROOT CAUSE. That ensures the DT2 to be my final Motorola purchase for a very long time.

Will try that
I hope it works, I really do
Because I can't basically use my phone outside because when it turns off I have to turn it on using a charger!!

Sparksys said:
Will try that
I hope it works, I really do
Because I can't basically use my phone outside because when it turns off I have to turn it on using a charger!!
Click to expand...
Click to collapse
I have corrected this problem in my Verizon Turbo 2, the fix is to buy and install a new battery.
My own phone gradually lost it's charge capacity, it would deplete rapidly, then it wouldn't power on except on charger, then it wouldn't power on at all.
Funny thing, this problem is on multiple forums with no fix.
I tried, factory reset multiple times lost all kinds of important texts and memos.
Then I changed the battery from here:
ebay: search " New Replace Battery for Motorola Turbo 2 XT1585 Moto X XT1581 SNN5958A FB55 -USA "
I would say it is an extremely easy swap. Just have to heat up the back rubber with a hairdryer to release it, or not! (I didn't, I slowly peeled mine)
If that was helpful, shoot me those sweet wage slavery bills at my paypal catindahat247(at)yahoo(dot)com

utmtech said:
I have corrected this problem in my Verizon Turbo 2, the fix is to buy and install a new battery.
My own phone gradually lost it's charge capacity, it would deplete rapidly, then it wouldn't power on except on charger, then it wouldn't power on at all.
Funny thing, this problem is on multiple forums with no fix.
I tried, factory reset multiple times lost all kinds of important texts and memos.
Then I changed the battery from here:
ebay: search " New Replace Battery for Motorola Turbo 2 XT1585 Moto X XT1581 SNN5958A FB55 -USA "
I would say it is an extremely easy swap. Just have to heat up the back rubber with a hairdryer to release it, or not! (I didn't, I slowly peeled mine)
If that was helpful, shoot me those sweet wage slavery bills at my paypal catindahat247(at)yahoo(dot)com
Click to expand...
Click to collapse
I had assumed it was a battery issue myself. I just now replaced my battery as well, so I will see if my problems resolve. $20 for a replacement battery > buying a new phone, that's for sure!

Got mine fixed by changing my charger. In my case my charger was the issue. Yes it's the charger that came with the phone.
I swapped out chargers with my girlfriend,she uses nexus 6. So far the nexus charger has worked magic
Sent from my Motorola Droid Turbo 2 using Tapatalk Pro

Toxonuts said:
I had assumed it was a battery issue myself. I just now replaced my battery as well, so I will see if my problems resolve. $20 for a replacement battery > buying a new phone, that's for sure!
Click to expand...
Click to collapse
Has the battery replacement fixed your issues permanently? Were you getting fast battery drain, or having random shutdown problems?

noybiznatch said:
Has the battery replacement fixed your issues permanently? Were you getting fast battery drain, or having random shutdown problems?
Click to expand...
Click to collapse
Sorry for delays! Yes, this has absolutely resolved my problems. I bought my replacement battery off of eBay and I have not had random shut downs or fast battery drain. I will say the battery life isn't as good as a brand new device (from the manufacturer), but it's a barely noticeable difference in battery life.

Toxonuts said:
Sorry for delays! Yes, this has absolutely resolved my problems. I bought my replacement battery off of eBay and I have not had random shut downs or fast battery drain. I will say the battery life isn't as good as a brand new device (from the manufacturer), but it's a barely noticeable difference in battery life.
Click to expand...
Click to collapse
I did the same thing and got the same results.