I'm at a loss.
A week ago, phone started random resets and looping resets - usually when using a significant resource (i.e. camera, web).
I removed everything, reflashed rom, reflashed the Cingular rom etc. to no avail - same problem.
Today, I'm running the bare bones cingular rom without add ons. Seems like I'm doing fine - battery down to about 88% at 5pm which seems okay (I push mail from the exchange server). I take a picture with the camera and go to send it via email and the phone starts looping resets. I soft reset and I get a low battery message - 12%. I went from 88% to 12% in about two minutes.
Any expert opinions? Is it just the battery or is my phone turning into a brick?
Thank in advance.
Sincerely,
Jonathan
First off how old is the phone? It could be time to get a NEW battery.. these batteries have shelf lifes.. lol.. there days are numbered.
Phone is about 1.5 years old.
Update:
Interesting update:
Powered the phone off to pull the battery and check it out as I am looking for a new battery on ebay.
When I power the phone up, it now says battery is at 67%
- this makes me concerned that there is a hardware problem with the power management system in the phone...
thoughts?
"bump"
Any help, all. I would really appreciate your insight.
I'd start by buying a new battery. 1.5 years is a long time for a rechargable battery.
I am having the EXACT same problem.
I even bought an OEM Sanyo on eBay. No change. Then, I complained to Cingular and they replaced the phone (it took a LOT of complaining).
I put the new battery in the new phone, totally vanilla install. It worked great for a couple of hours, then the problems started happening again.
WTF? New phone, new battery and it's still happening.
Yeah - probably no way any level of complaining is going to score me a new phone from Cingular because of the age. I have a new battery on the way, but I am worried that it might be something with the charging circuit or something. Wish somebody with some expertise would speak up on this...
If you are lucky: they sell extended batteries on eBay. I bought me one for my TMO USA VARIO. The stand-by times are really amazing!
In case you consider to buy an extended one make sure that it comes with the battery door as pictured at the link below!
In general the prices on eBay are very low, so, if you are planning to keep your phone a bit longer you might want to buy 2 or 3 batteries at once? (Saves shipping and I really expect that the batteries will soon not be available any longer since the WIZ is discontinued.)
Link to eBay item:
http://cgi.ebay.com/For-Cingular-81...ryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I had this problem. Looping reboots, might work for 5 minutes but then a constant cycle of reboots. Mine is a years and 2 months old.
I though it was the phone and was ready to ditch it. The battery showed a good charge.
I bought a OEM battery off of eBay for 10 bucks and the phone has not had one issue since.
No question it was the battery in my case.
Excellent. Thanks for the response. New battery was purchased last week and should be here soon, so I'll let you know how that turns out.
Might also take a look at the extended battery - seems like a neat feature, although it looks like it would keep the phone from fitting in my car stand (I use tomtom with it).
I'll post a reply when I find out if it is indeed the battery.
Thanks again.
Its a battery issue.
I had this problem before.
I would charge my phone using some 3rd party cradle and some how it screws my battery up.
for exmaple. The phone would say the battery is fully charged. but when i use it. the phone only lasts 5 mins.
after awhile. not matter how i charge the battery the battery never went to it's full charge. and like you, it keeps looping.
this was an OEM battery that i had for less then a year.
i got a random cheap battery off ebay to test it. and now it works fine.
i threw out the old battery.
UPSATE
UPDATE: It was..... the battery. Easy OEM replacement off ebay for less than 5 bucks. Running like a champ again. Thanks for the insight. Hopefully this helps someone else in the future.
Cheers!
- JB
Related
I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
I'd say it's the battery, 99% sure.
I'ts gotten old and its voltage breaks down under load. If you have proper equipment and a glimpse of an idea what you're doing you should drain about 300mA from the battery and measure its output voltage.
You'll most likely see it going below 3.0V quickly.
I'm afraid I don't have that equipment, but all I really needed to hear was that it's probably the battery.
Now I can stop thinking about it and just order a new batery.
Unexpected reboot - Apparently bettery issue
Hey Holybear, my device shows exactly same symptom, If possible let us know if bat replacement solved the issue>
Holy Bear said:
I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
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Click to collapse
I knew I wasn't the only one withthat problem. I think i've prooved it to be a battery faultt. as if you taake te battery out after it gets to that stage where you just can not get it too complete a boot up without it shuttinng down again
take out battery ,place finer oveer all battery trmminals and plug inn your mainss charger it should now boot up and runn fin off the charger unless your finger slips off the battery terminals. thisshsowws it's the temprature sensor in the battery.
I posted a more in depth reply to a guy in the wm6 threads as wifi heeaating up battery wass shutting off his device as well
@ cyberjak
Hmm, the idea that a temperature sensor in the battery causes this problems is interesting. I'd just expect the device not being cappable of rebooting instantly, because there should be a hysteresis implemented in the battery's protection circuit.
I had the exact same problems and described them elsewhere, but in my case it surely wasn't an issue of temperature.
I'd suggest to take out the battery and wait about an hour for the device and the battery to cool off. Most likely the battery will then take a complete boot but shut down soon after that - without having gotten near to "warm" yet.
If this happens you can be sure that the battery itself is dead without needing to measure anything.
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
Tried TCPMP: went dead after three minutes.
So in my experience the above didn't help battery performance.
Am going to get a new battery in a few days; I'll keep you posted on progress as I try with a fresh battery.
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
oh you know wat i have the same problem with my Jasjar and the bigest problem that there is no batteries on market for Jasjars in my country....its looks like im living in Jurassic Century!!!
If you want i can send you a battery xplayer, they're quite cheap here.
Rc-Blob said:
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
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Click to collapse
I ordered a regular battery replacement, but maybe I'll add a 3100mAh as well.
I could use it as a media player during long train trips.
Holy Bear said:
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
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Click to collapse
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
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Click to collapse
Oh Thanx Rc-Blob....bt there is No way even to send me no addresses no posting in my country...am from kurdistan of Iraq...thanks again its looks like u sent me one...bt I even have brother in USA he can't send me...except if some one come from there so i have to wait...thanks buddy...
EvilJogga said:
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
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Click to collapse
hhh ok buddy you too for care....but there is realy no way i have to wait tell some one(my brothers friend) come from USA so he can get me one from there....its ok...i can use it yet as a normal mobile...i have some other devices for multimedia right now i can wait there is no any other ways....thanks...
Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
Click to expand...
Click to collapse
Thanx for helping the guy,yo folks on xda are the best
Just to give you all the end of the story:
I ordered a regular replacement and a 3200 mAh one, and both have returned my Universal to a well-used life.
Thanks again to everyone helping me out here.
For you guys does the device switch off only when the battery is low, or any time. Cause I have this problem as well, and I was SURE that it wasn't a battery problem until I read this thread. The phone switches off intermittently, sometimes after only 3' talk time right after it had been charging for a full 8 hours! Also, usually if I let it sit there for a few hours I could then turn it back on and it would last a full day, so I knew it wasn't due to low battery.
The overheating theory would explain my problem, as, now that I think about it, all my seemingly-random shutdowns were during radio activity (making or receiving calls, especially when the phone was searching for signal, or wifi, which would almost instantly kill it). Strange that it overheats like this, most phone batteries simply run out of charge faster and faster until they can't hold a charge at all, but mine lasts almost as long as it always lasted even though it's 2 years old - unless I get the shutdown thing of course.
I asked this in another thread, but since this one is full of people who got replacement batteries I'll repeat my question here as well:
How much thicker than the standard battery are the 3100 and the 4200mAh ones?
I also got this problem recently, so I bought a new battery and although it's only a 1600mAh battery it runs great again
hey roodkapje ive got that same problem with my battery for my spv m5000 the bad news is that i cant get that batery in barbados so im all out to see
Hey guys, i've had my PPC 6800 (bell) for about slightly over a year now.
Recently i've noticed that the battery is dying instantly every time i make a call or access the internet. It can go from 90% down to 6% in a matter of seconds. I've tried differnt firmwares and nothing helps at all. Anyone got any ideas? Is my phone kicking the can..? or is it my battery?
Thanks for the help
I would say it's the battery. I had same thing after about a year too. Mine would go down even if I wasn't using the phone. I thought it was the phone's fault so I called Verizon and they sent me a new phone. But battery acted the same. So I bought another battery. All is fine now!
it could also be a problem with the phone. Does it get really hot during the drain periods. I had on that did and it was just defective.
hmm well it acts normally when i'm just using the GUI (aka just playing games etc), however everytime i access data or call, the battery dies in several minutes. I'm gonna try upgrading the battery i guess, its a shame they're just so expensive
You can get oem ones cheap on ebay. Or even the cheaper chinese ones
Could ya tell me if this battery would be compatable?
http://www.dealextreme.com/details.dx/sku.25024
Or could you recommend any other sites/links to get a cheap batt from?
thanks again
It would work and it is the same as the cheap extended ones on ebay. The battery is of great quality but it should last. I look at the cheap ones this way. I can buy at least 3 of them for the price of a name brand one. This allows me to buy them if they fail cheap.
Hi everyone!
(TL;DR: i had hardware issues - overheating, slow mobile data, crappy battery life on 3G, non-responsiveness, etc. - that all got solved by replacing the battery for a new one)
I've been a faithful N1 user (briefly went to the nexus S, but came back) since april 2010, and my nexus one has been great ever since i got it.
A few months ago, I started having random hardware issues: first my camera led wouldn't turn on, then the speaker and vibrating motor went bad (I replaced all three parts with spares from ebay), and while i thought everything was repaired, I started having serious battery life and other random issues i couldn't really diagnose.
My phone would overheat after around 5 minutes with the screen on (i.e. while reading the morning news), 3G data was spotty and very slow, and the phone would sometimes be unresponsive for brief amounts of time. Also, my battery life dropped from lasting the whole day, to not even reaching 3PM. I managed to solve most of the issues by going 2G only - after all, I said, it's been almost 2 years and the phone was bound to go bad some time - however, the phone never really felt stable again.
In the meantime, I bought an OEM battery and a replacement digitizer (my battery stats blamed the screen for like 90% of battery consumption, so I guessed there was some sort of electric short on the digitizer or lcd, and the battery calibration app said my battery was only 84% fit), so I guessed I could try one last round of repairs before declaring my N1 retired. I even bought a Sensation in preparation to that sad moment.
Long story short, I swapped batteries 2 days ago and all my issues disappeared as if it was magic. Now I'm at 60% battery, with 3G on all day, and it's been 13 hours on, yesterday was similar. The phone has never overheated again since the battery replacement, and has been as responsive as I can remember, and mobile data has been somewhat faster (I blame my carrier for sucky speeds).
So, if you are experiencing weird hardware issues like mine, sudden changes in behaviour or just plain sucky battery life, it might mean it's time to get a replacement!! my battery lasted for about 2 years, and that's a very very good run.
Also, a bad battery was most probably the cause of the other components going bad, since i guess it didn't provide a stable supply of power.
Now I'm in love with my N1 again, and don't know what I'm gonna do with the Sensation I bought in desperation!!
Just sharing my story, maybe it can help somebody get their N1 back on full working condition.
Soooo agree!
I recently got my Nexus from my Dad. He blamed it for many things, included sudden reboot and overheating. I tried a bunch of GB roms, even stock (on which I even can't boot in with SIM on) and then I thought of the battery's fault.
As I can't find an OEM one, I just pick a new chinese battery, a SCUD 1420, the brand is kinda well-known as a decent battery replacement in town. Well, the battery life isn't that good, but now my phone hasn't reboot since then. Especially now when I run ICS, very smooth for an old N1
Still, could you tell me where did you get your battery please? I'm looking for an OEM that has better battery life.
Viva el N1
I bought from this seller on ebay. At least my unit looks ok (not exactly like the original battery that came with the phone, but very close).
it's also quite cheap, considering it revived my phone.
http://www.ebay.com/itm/33046584691...X:IT&_trksid=p3984.m1439.l2649#ht_1849wt_1189
mine gets a little overheat (debug mode even shows "overheating") when charging the original battery.
and since it was new, the touchscreen does not work if the screen is on for a long time while charging.
just got a new 3.2A/H battery, it haven't solved the touch screen the slightest
still not showing overheating though... but the original one showed even when it was new.
Hello everyone, My Note3 (SM900) is acting strangely battery-wise. It has been rooted for over a year and using custom recovery. On the last weekend I did an upgrade to Android L but the issue remains same.
After charging to %100 everything is OK until the battery hits around %70. After that point, while using phone (call or usage) signal meter shows that zero like image(no signal), phone gets freezed for a second or less, shows critical battery warning for just a moment and then it reboots. When it boots up, it says battery is at %0 or %1 and if I leave the phone alone, battery percentage starts to rise up to about where it was reset. By the way, if I try to use the phone after reboot, sometimes it just powers off just like when it does while empty battery.
I tried to reset battery stats according to a xda post but it didn't solved my issue, so I have reinstalled Android L. Issue still remains. I would buy a new battery or send the device to warranty but first I want to make sure it is related to hardware. Also I am not sure if Samsung will say device is unlocked so its out of warranty.
Any help is appriciated.
Flash another rom
That's a dead battery.
If a device shuts down at a decent percentage and then shows low percentage when it turns back on, it's time for a new battery.
Depending on where you're from you probably don't have a warranty on the battery anymore anyway, (It's mostly 6 months or a year), and it's easier and a whole lot cheaper to order a fresh battery than send your phone in for 2 weeks and deal with Samsung's KNOX policy and the mandatory research costs of around 70 quid. A new battery is about 25 quid.
ShadowLea said:
That's a dead battery.
If a device shuts down at a decent percentage and then shows low percentage when it turns back on, it's time for a new battery.
Depending on where you're from you probably don't have a warranty on the battery anymore anyway, (It's mostly 6 months or a year), and it's easier and a whole lot cheaper to order a fresh battery than send your phone in for 2 weeks and deal with Samsung's KNOX policy and the mandatory research costs of around 70 quid. A new battery is about 25 quid.
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Click to collapse
thanks for the info. do you mind suggesting a high capacity battery instead of official samsung one?
@Kenny, i have already flashed a new rom.
erkanea said:
thanks for the info. do you mind suggesting a high capacity battery instead of official samsung one?
@Kenny, i have already flashed a new rom.
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Click to collapse
If you don't mind the size increase (It about doubles the thickness), the ZeroLemon 10.000mAh is the ultimate way to go. That'll last you a week with intensive use. Thread with links here: http://forum.xda-developers.com/showthread.php?t=2781990
If that's a bit too thick, your best bet is to nose through the Accessories board, there's quite a lot of options (And sadly I don't know them...). http://forum.xda-developers.com/galaxy-note-3/accessories
This happened to me today while browsing facebook.
My phone suddenly shut down. While trying to turn on, it would get to booting screen and then shut down again. It didn't loop - I had to try each time manually.
I cleared cache and reset it to factory settings to no avail. BUT once I got back home and managed to connect it to a charger (the battery was at estimated 90% capacity), everything runs smoothly. No shutdowns, no freezes - despite the phone getting warm. I stressed it quite a lot and it seems to hold, so I don't think this is related to the "bigger" CPU.
Could it possibly be a battery issue? Could my device be misreading the actual capacity of the battery?
As a sidenote: it did crash/shutdown once I disconnected the charger, but only after 20 minutes or so when I uninstalled a running at that time app.
Any feedback will be greatly appreciated, so I have something to work with and replace stuff accordingly - and hopefully not the entire phone, as I love my 6P.
It seems like it has to be connected to the battery, as it has been now holding (presumably) at 56% charge for over 4 (!) hours. AccuBattery shows the same data as what the phone reads, and now it seems that my power drain is in negative without charging the phone.
Sadly, there are no original replacements available in my country. Only cheap 3550mAh knockoffs that sellers call OEM. They do have Huawei logo, but everyone knows that 3450mAh is the only original capacity (right?)
Update: Nearly 20 hours on the same displayed 56% capacity.
Any help? Please?
No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.
ncc8uetou5et said:
No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.
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Thanks for the heads-up. Just out of curiosity - how do you know that? When I contacted Huawei support, they did not answer me whether the 3550mah bat is a genuine product, or a farce. They avoided that question until they force-closed my support ticket without a proper answer.
First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.
ncc8uetou5et said:
First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.
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Click to collapse
Thanks again.
For the 3 years I've bee using my 6P I never had battery life issues. In fact, even now the battery is holding well, despite the stats showing that my battery might be dying.
I came to this forum section looking for feedback on what could possibly be going on with my phone presenting the issues I am having. I am no mobile tech unlike many of guys around here. I might budge then and hope that the local Huawei repair center in my city will be of more help than the official Huawei support.