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I'm at a loss.
A week ago, phone started random resets and looping resets - usually when using a significant resource (i.e. camera, web).
I removed everything, reflashed rom, reflashed the Cingular rom etc. to no avail - same problem.
Today, I'm running the bare bones cingular rom without add ons. Seems like I'm doing fine - battery down to about 88% at 5pm which seems okay (I push mail from the exchange server). I take a picture with the camera and go to send it via email and the phone starts looping resets. I soft reset and I get a low battery message - 12%. I went from 88% to 12% in about two minutes.
Any expert opinions? Is it just the battery or is my phone turning into a brick?
Thank in advance.
Sincerely,
Jonathan
First off how old is the phone? It could be time to get a NEW battery.. these batteries have shelf lifes.. lol.. there days are numbered.
Phone is about 1.5 years old.
Update:
Interesting update:
Powered the phone off to pull the battery and check it out as I am looking for a new battery on ebay.
When I power the phone up, it now says battery is at 67%
- this makes me concerned that there is a hardware problem with the power management system in the phone...
thoughts?
"bump"
Any help, all. I would really appreciate your insight.
I'd start by buying a new battery. 1.5 years is a long time for a rechargable battery.
I am having the EXACT same problem.
I even bought an OEM Sanyo on eBay. No change. Then, I complained to Cingular and they replaced the phone (it took a LOT of complaining).
I put the new battery in the new phone, totally vanilla install. It worked great for a couple of hours, then the problems started happening again.
WTF? New phone, new battery and it's still happening.
Yeah - probably no way any level of complaining is going to score me a new phone from Cingular because of the age. I have a new battery on the way, but I am worried that it might be something with the charging circuit or something. Wish somebody with some expertise would speak up on this...
If you are lucky: they sell extended batteries on eBay. I bought me one for my TMO USA VARIO. The stand-by times are really amazing!
In case you consider to buy an extended one make sure that it comes with the battery door as pictured at the link below!
In general the prices on eBay are very low, so, if you are planning to keep your phone a bit longer you might want to buy 2 or 3 batteries at once? (Saves shipping and I really expect that the batteries will soon not be available any longer since the WIZ is discontinued.)
Link to eBay item:
http://cgi.ebay.com/For-Cingular-81...ryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I had this problem. Looping reboots, might work for 5 minutes but then a constant cycle of reboots. Mine is a years and 2 months old.
I though it was the phone and was ready to ditch it. The battery showed a good charge.
I bought a OEM battery off of eBay for 10 bucks and the phone has not had one issue since.
No question it was the battery in my case.
Excellent. Thanks for the response. New battery was purchased last week and should be here soon, so I'll let you know how that turns out.
Might also take a look at the extended battery - seems like a neat feature, although it looks like it would keep the phone from fitting in my car stand (I use tomtom with it).
I'll post a reply when I find out if it is indeed the battery.
Thanks again.
Its a battery issue.
I had this problem before.
I would charge my phone using some 3rd party cradle and some how it screws my battery up.
for exmaple. The phone would say the battery is fully charged. but when i use it. the phone only lasts 5 mins.
after awhile. not matter how i charge the battery the battery never went to it's full charge. and like you, it keeps looping.
this was an OEM battery that i had for less then a year.
i got a random cheap battery off ebay to test it. and now it works fine.
i threw out the old battery.
UPSATE
UPDATE: It was..... the battery. Easy OEM replacement off ebay for less than 5 bucks. Running like a champ again. Thanks for the insight. Hopefully this helps someone else in the future.
Cheers!
- JB
I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
I'd say it's the battery, 99% sure.
I'ts gotten old and its voltage breaks down under load. If you have proper equipment and a glimpse of an idea what you're doing you should drain about 300mA from the battery and measure its output voltage.
You'll most likely see it going below 3.0V quickly.
I'm afraid I don't have that equipment, but all I really needed to hear was that it's probably the battery.
Now I can stop thinking about it and just order a new batery.
Unexpected reboot - Apparently bettery issue
Hey Holybear, my device shows exactly same symptom, If possible let us know if bat replacement solved the issue>
Holy Bear said:
I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
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Click to collapse
I knew I wasn't the only one withthat problem. I think i've prooved it to be a battery faultt. as if you taake te battery out after it gets to that stage where you just can not get it too complete a boot up without it shuttinng down again
take out battery ,place finer oveer all battery trmminals and plug inn your mainss charger it should now boot up and runn fin off the charger unless your finger slips off the battery terminals. thisshsowws it's the temprature sensor in the battery.
I posted a more in depth reply to a guy in the wm6 threads as wifi heeaating up battery wass shutting off his device as well
@ cyberjak
Hmm, the idea that a temperature sensor in the battery causes this problems is interesting. I'd just expect the device not being cappable of rebooting instantly, because there should be a hysteresis implemented in the battery's protection circuit.
I had the exact same problems and described them elsewhere, but in my case it surely wasn't an issue of temperature.
I'd suggest to take out the battery and wait about an hour for the device and the battery to cool off. Most likely the battery will then take a complete boot but shut down soon after that - without having gotten near to "warm" yet.
If this happens you can be sure that the battery itself is dead without needing to measure anything.
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
Tried TCPMP: went dead after three minutes.
So in my experience the above didn't help battery performance.
Am going to get a new battery in a few days; I'll keep you posted on progress as I try with a fresh battery.
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
oh you know wat i have the same problem with my Jasjar and the bigest problem that there is no batteries on market for Jasjars in my country....its looks like im living in Jurassic Century!!!
If you want i can send you a battery xplayer, they're quite cheap here.
Rc-Blob said:
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
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Click to collapse
I ordered a regular battery replacement, but maybe I'll add a 3100mAh as well.
I could use it as a media player during long train trips.
Holy Bear said:
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
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Click to collapse
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
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Oh Thanx Rc-Blob....bt there is No way even to send me no addresses no posting in my country...am from kurdistan of Iraq...thanks again its looks like u sent me one...bt I even have brother in USA he can't send me...except if some one come from there so i have to wait...thanks buddy...
EvilJogga said:
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
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Click to collapse
hhh ok buddy you too for care....but there is realy no way i have to wait tell some one(my brothers friend) come from USA so he can get me one from there....its ok...i can use it yet as a normal mobile...i have some other devices for multimedia right now i can wait there is no any other ways....thanks...
Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
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Click to collapse
Thanx for helping the guy,yo folks on xda are the best
Just to give you all the end of the story:
I ordered a regular replacement and a 3200 mAh one, and both have returned my Universal to a well-used life.
Thanks again to everyone helping me out here.
For you guys does the device switch off only when the battery is low, or any time. Cause I have this problem as well, and I was SURE that it wasn't a battery problem until I read this thread. The phone switches off intermittently, sometimes after only 3' talk time right after it had been charging for a full 8 hours! Also, usually if I let it sit there for a few hours I could then turn it back on and it would last a full day, so I knew it wasn't due to low battery.
The overheating theory would explain my problem, as, now that I think about it, all my seemingly-random shutdowns were during radio activity (making or receiving calls, especially when the phone was searching for signal, or wifi, which would almost instantly kill it). Strange that it overheats like this, most phone batteries simply run out of charge faster and faster until they can't hold a charge at all, but mine lasts almost as long as it always lasted even though it's 2 years old - unless I get the shutdown thing of course.
I asked this in another thread, but since this one is full of people who got replacement batteries I'll repeat my question here as well:
How much thicker than the standard battery are the 3100 and the 4200mAh ones?
I also got this problem recently, so I bought a new battery and although it's only a 1600mAh battery it runs great again
hey roodkapje ive got that same problem with my battery for my spv m5000 the bad news is that i cant get that batery in barbados so im all out to see
Hi, my gf just upgraded to a blackberry and I got the hand me down. So far I really like this phone, I upgraded to WM6.1. But she used this phone for over a year. Its really beat up, but functions fine. The batter though is pretty weak now. After a full charge I can barely use it without the battery going dead. I get maybe 1 hr talk time.
can anyone recommend a good battery, not extended? The ones i've seen look ok, but I'm not sure about them.
it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on ??.
Its a hardware fault, as in as much as your battery needs replacing. Well known issue where the battery degrades causing this issue.
You could install Accubattery and do a health check to conform this.
Replace Your Battery!
dark3bod said:
it has been months now having to deal with this issue......
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Have you been living in a cave? Are you a troll? Did you think a software update was coming to fix it? You need a replacement battery, or get another phone.
dark3bod said:
it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on ??.
Click to expand...
Click to collapse
I installed a new battery and used battery calibration from the play store. It's working like new again.
I just got my new 6p battery. I can confirm that I just get 1hr of screen on time and it will shutdown. I live in asia and There is no stock of the 6p's battery everywhere here even in Huawei stores and service centers. I got mine from an online site and have it shipped to me. It took a while but it was worth it. Its like new again (bought this device 2nd hand and already have the degraded battery).
vyrus027 said:
I just got my new 6p battery. I can confirm that I just get 1hr of screen on time and it will shutdown. I live in asia and There is no stock of the 6p's battery everywhere here even in Huawei stores and service centers. I got mine from an online site and have it shipped to me. It took a while but it was worth it. Its like new again (bought this device 2nd hand and already have the degraded battery).
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What batteries did you guys buy? I have battery issues. Phone dies but twrp shows another value. Sometimes drops by 2% instead of 1%
lil_ith said:
What batteries did you guys buy? I have battery issues. Phone dies but twrp shows another value. Sometimes drops by 2% instead of 1%
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There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
vyrus027 said:
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
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Click to collapse
I've never heard that one. But I've heard I've had to be careful with sino as most are fakes now. But I've also heard good ones about Cameron sino x longer? Or something.
Very much would appreciate your advice on this as I don't want to pay for a fake. As I plan to get a new charger, battery, screen protector and case for it. But with the battery as it is now. Wouldn't be worth it
lil_ith said:
I've never heard that one. But I've heard I've had to be careful with sino as most are fakes now. But I've also heard good ones about Cameron sino x longer? Or something.
Very much would appreciate your advice on this as I don't want to pay for a fake. As I plan to get a new charger, battery, screen protector and case for it. But with the battery as it is now. Wouldn't be worth it
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Click to collapse
I suggest Beltron like mine, most of the batteries doesnt have any temp sensor. It doesnt bother me that much. I suggest using a 1A charger. Slow charging but it doesnt stress the battery so much like the OEM charger. My wild guess is that the charger is the reason why the battery degrades so fast. Good luck with your 6p!
vyrus027 said:
I suggest Beltron like mine, most of the batteries doesnt have any temp sensor. It doesnt bother me that much. I suggest using a 1A charger. Slow charging but it doesnt stress the battery so much like the OEM charger. My wild guess is that the charger is the reason why the battery degrades so fast. Good luck with your 6p!
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Thankyou very much. I will keep looking/reading but I keep this in mind. Thankyou
vyrus027 said:
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
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Click to collapse
Agree... but what does Accubattery say your battery capacity is? 1st day feel of the pants is feedback, but having data would be better. Run the app, and after a few full charges let us know how this battery compares to the one it replaced. You *may* have found a great replacement. Thanks.
v12xke said:
Agree... but what does Accubattery say your battery capacity is? 1st day feel of the pants is feedback, but having data would be better. Run the app, and after a few full charges let us know how this battery compares to the one it replaced. You *may* have found a great replacement. Thanks.
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Click to collapse
Ill download the app again. I always forget using that app. Last night i charged it 30%-100% in just more or less 3hrs using 1A charger. i was asleep that time. Today I'm using the phone non stop. Off wifi and off cellular since i have a dedicated daily driver for my social life using this device just for entertainment. Today I've been reading manga using an app non stop @ 50% brightness. Here are the screen shots of my battery in settings. I think its good. Ill return with accubattery data later
Any links for recommended battery instructions?
dark3bod said:
it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on .
Click to expand...
Click to collapse
My wife had the same problems and got a Pixel.
I ordered a new battery for around $20, put it in and now it's like a new phone. I swapped out the Sim card from my Moto z and now it's my daily driver. By the end of my shift it's still at 80%
I bought a brand new Nexus 6P and have had it for a month now and I must say, coming from the LG G5, its a damn shame the 6P's battery doesn't live up to the potential some phone batteries do. I would recommend doing a health check for your battery once a month at least, it's what I do to keep an eye on things. There are some good apps for monitoring your usage and longevity quite accurately.
Nevertheless I still prefer my 6P to the G5 :silly:
If your want an OEM battery here is one https://goo.gl/jmYfn9 the seller runs out but seems to get more in. I bought this one and had five and a half hours screen on time when I plugged in at 8% battery left. Mine was shutting down as soon as it hit 20%
Bos3Mq said:
I bought a brand new Nexus 6P and have had it for a month now and I must say, coming from the LG G5, its a damn shame the 6P's battery doesn't live up to the potential some phone batteries do. I would recommend doing a health check for your battery once a month at least, it's what I do to keep an eye on things. There are some good apps for monitoring your usage and longevity quite accurately.
Nevertheless I still prefer my 6P to the G5 :silly:
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I have to object to the that factor that the battery on the 6p doesn't live up to its potential, well I'm making a statement out out of that comment, I bought an replaced my own battery, even went as far as adding new thermal paste in the places required, I also have my device rooted an pretty much battery mod central on my device, I have had it for 5 days on deep doze settings an it's at 68%. I had insured my journey with complete overall satisfaction, I have added a 3600 an it came 2 days after I Ordered off Amazon, for 15$ free shipping, can't beat the fact is the way a device should run, no just a nexus 6p, I mean ll devices, if you can oot it when your phone is new, you can max your battery potential to the extreme, if you've had the device like me for 3+ years, every battery saving option I went through trial and error Makin that thing last for 3 hours if it was rooted with doze settings and lasted an hour max if not rooted. So I went the do it youself an learn something an it wasn't hard one bit. Charged It till full an turned it on an let it do its thing, I can't tell you how many of you need to change your battery out an buy a new phone. let's be clear an unrooted phone will never exceed battery life for the reasons of the hogwash they add o it an cause it to drain, if you eliminate the drag you'll get your full potential on battery life and only 15$ than forking out 500$ on a new device, work smarter not harder. Seeder, amplify, greenify, power nap, servicely, naptime, xposed, better battery stats, tasker, appcontext, powersving.apk,magisk doze mods, I recommend them all on magisk even if they are repoed, fix the prop for the present time if you know what your doing, Lspeed Is a great tool to have, I use elementalx an tweaked my settings for battery another great tool for battery conserving is [All+ROMs]+Galacticâ„¢+DeepSleep+MOD+[Super+Battery+Saver], find an flash it in recovery. For all devices.
If there are any questions on those apps or have any fed back let me know. Good luck.
Few months ago i brought a samsung battery for my S5 from a local tech shop.
I've got a feeling it wasn't a Genuine one or could be a bad one. But i've been having issues with it.
So i wanted to buy another battery but not sure which one to get. Also on a tight budget right now.
I was looking at the RavPower S5 battery. Is that good? I know it doesn't have nfc, but i hardly use that feature.
https://www.amazon.co.uk/Battery-RA...515020637&sr=8-1&keywords=ravpower+s5+battery
Please help me out, thanks. :good:
FfsWally said:
Few months ago i brought a samsung battery for my S5 from a local tech shop.
I've got a feeling it wasn't a Genuine one or could be a bad one. But i've been having issues with it.
So i wanted to buy another battery but not sure which one to get. Also on a tight budget right now.
I was looking at the RavPower S5 battery. Is that good? I know it doesn't have nfc, but i hardly use that feature.
https://www.amazon.co.uk/Battery-RA...515020637&sr=8-1&keywords=ravpower+s5+battery
Please help me out, thanks. :good:
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I bought two of these for my parents identical phones https://www.amazon.com/Battery-Capable-YONTEX-Replacement-Protector/dp/B074PQL78T/ref=sr_1_12?s=wireless&ie=UTF8&qid=1515042133&sr=1-12&keywords=s5+battery
Brand is "Yontex" and came with extremely tight tolerance screen protectors (I think I went through all of them but one until I got one to fit).
They claim to have NFC like the stock batteries. I let them charge, then drained them to 0 a few times like they state to do in the instructions.
1-On my dads phone who just has basic stuff installed, the battery life increased back to how it was when new...It can sit for almost 2 days on one charge.
2-On my moms phone who has an insane amount of crap running 24/7, the battery life did not really increase that much until I started running a wake-lock app to figure out what was still draining the battery.
(snapchat, gasbuddy, weather channel & facebook were the major offenders).
I have not actually tested the NFC function since they never use it. On another note, I don't think Samsung makes S5 batteries anymore, so any stock you find is old stock from when they were being produced years ago. Lithium batteries die whether being used or sitting on a shelf, so a fresh production date helps.