help with batteries - Galaxy Note 4 Q&A, Help & Troubleshooting

hi friends
first i have an up normal battery drain and when the battery gauge reaches 30% the network signal gone and at 15% it turns off suddenly and if i'm charging the phone turned off it give me a smaller measurement from it shown when the phone turned on and this is the second original battery is
doing after about 1 year what the old one was doing
i tried :
1- battery calibration with *#2280# and the aps on google play
2-same case with many roms
3-the phone now on the stock rom unrooted
plz help

crazydeepman said:
hi friends
first i have an up normal battery drain and when the battery gauge reaches 30% the network signal gone and at 15% it turns off suddenly and if i'm charging the phone turned off it give me a smaller measurement from it shown when the phone turned on and this is the second original battery is
doing after about 1 year what the old one was doing
i tried :
1- battery calibration with *#2280# and the aps on google play
2-same case with many roms
3-the phone now on the stock rom unrooted
plz help
Click to expand...
Click to collapse
Try this
https://forum.xda-developers.com/note-4/general/battery-shutdowns-15-20-fix-root-t3513268

tried this method and didn't fix the problem
Sent from my SM-N910C using Tapatalk

You sure its not just bad batteries? I didnt even try to buy a Samsung battery when I recently replaced mine... too many junk knockoffs/used/refurbs. I went with after market. Your issue sounds like a lot of the bad battery stories I read about though. I always charge a new battery with the phone off, and then run down to 1% or 2%. I never use fast charge either

widowmaker17 said:
You sure its not just bad batteries? I didnt even try to buy a Samsung battery when I recently replaced mine... too many junk knockoffs/used/refurbs. I went with after market. Your issue sounds like a lot of the bad battery stories I read about though. I always charge a new battery with the phone off, and then run down to 1% or 2%. I never use fast charge either
Click to expand...
Click to collapse
i already bought new one yesterday . things are alright but still one issue : stop charging at 92% or 88%

Where are you getting your batteries, and how are you charging it when you get it? "New to you" batteries doesnt necessarily mean "brand new", and can still be junk

no it's original from Samsung store branch

you still havent told us how youre charging your new batteries

standard fast charger

Never mind, I give up. Im not going to beg for information. For someone who wants help, you sure dont want to be very specific with details that could help you. Im done trying to help you

widowmaker17 said:
Never mind, I give up. Im not going to beg for information. For someone who wants help, you sure dont want to be very specific with details that could help you. Im done trying to help you
Click to expand...
Click to collapse
Thank you
Sent from my SM-N930F using Tapatalk

Related

Battery dying for no reason

Hi, I am using Cyanogen's v4.1.999 and noticing a weird behavior on my G1. I charge my phone and it says its charged. Then after some hours if I try to do some stuff like browsing or downloading/installing software it just turns off from nowhere, and when I bring it on again the battery is under 15% and I got the dialog to connect my charger. The problem is that its like my battery meter is nuts, or my battery, or my rom.
Has anyone seen anything like it?
coredump777 said:
Hi, I am using Cyanogen's v4.1.999 and noticing a weird behavior on my G1. I charge my phone and it says its charged. Then after some hours if I try to do some stuff like browsing or downloading/installing software it just turns off from nowhere, and when I bring it on again the battery is under 15% and I got the dialog to connect my charger. The problem is that its like my battery meter is nuts, or my battery, or my rom.
Has anyone seen anything like it?
Click to expand...
Click to collapse
Not the ROM definitely a hardware issue. Also try to put questions like this in the Q&A, some people get pretty touchy about questions in the Dev forum.
For sure 100% it's a hardware issue
Anyway to test if its a battery or phone problem without getting a new battery?
coredump777 said:
Anyway to test if its a battery or phone problem without getting a new battery?
Click to expand...
Click to collapse
well you can just call htc and they will replace the battery free as long as you send the old one back. theres a thread in accessories about it
coredump777 said:
Anyway to test if its a battery or phone problem without getting a new battery?
Click to expand...
Click to collapse
I had the same problem with my G1 i will charge my phone all night and it will only show battery is charge 5% so what i did is went to T-Mobile got a new batt that was $39.99 and a wall charger that was $19.99 and took it home and charge it for 48hrs and i sill got the same 5% batt charge so i call HTC and told them my problem with my G1 and they told me it was a hardware issue they ask to send them my G1 and they will give me a replace for free
i got it with in 7days !! then i was happy

[Q] Motorola Atrix charging problem

I charged my phone to 100% yesterday morning. However battery drained to 15% by night time and i turned the phone off. When i tried to charge my phone by the next morning, i was not able to not charge the phone and it was rebooting automatically. I removed the battery for 10 mins and tried charging again. It showed the charging symbol, but it was still stuck at 0%. After 20 minutes, the battery icon showed a question mark. I tried to charge the device through my laptop, but windows failed to recognize the device and it kept on rebooting automatically. I tried to reset the phone to factory settings, but it was of no avail. Even rebooting the phone did not help.
I bought the phone from At&t, when i was in the US. I only did OTA updates to 2.3.4. I did not even try to root the phone. Could someone help me with the problem?
Are you using OEM Battery/Charger? If no, try with OEM battery/charger. If yes, send back for warranty.
matthew5025 said:
Are you using OEM Battery/Charger? If no, try with OEM battery/charger. If yes, send back for warranty.
Click to expand...
Click to collapse
I`m using the one that came with the box. Is there any other way?
OEM means the one that came with your phone. Many people charge their phone with any charger whose connector will fit. Mostly they get away with it. When experiencing trouble, always go for the OEM one.
Sent from my MB860 using xda premium
The item was bought in the states. I am currently working in India. Is returning the phone, the only option?
youre also not the only one like me, lots of atrix users hava this issue, the problem depends on phone idle , if you check battery usage you will see phone idle drains the battery like or more than display what very confiusing and not acceptable. i dont know what i should do also
mikecarlone said:
youre also not the only one like me, lots of atrix users hava this issue, the problem depends on phone idle , if you check battery usage you will see phone idle drains the battery like or more than display what very confiusing and not acceptable. i dont know what i should do also
Click to expand...
Click to collapse
Er? You yourself are confusing. High battery drain has NOTHING to do with his problem. Posting when you do not understand the problem is not acceptable. I don't know what I should do to you also.
The battery with a question mark is a sign that the phone does not recognise the battery inserted. In such a situation, the phone will not start up. You might want to get another battery to see if it's your phone or your battery. You could also test the battery on another Atrix.
matthew5025 said:
Er? You yourself are confusing. High battery drain has NOTHING to do with his problem. Posting when you do not understand the problem is not acceptable. I don't know what I should do to you also.
The battery with a question mark is a sign that the phone does not recognise the battery inserted. In such a situation, the phone will not start up. You might want to get another battery to see if it's your phone or your battery. You could also test the battery on another Atrix.
Click to expand...
Click to collapse
The phone is charging properly now. Will get my friend`s atrix and will see how it goes. Thanks for your recommendation.
Having same problem. On faux123 kernel, deviance rom.
If idle uses high cpu (which is also the case for me), means phone not going to deep sleep. Need to troubleshoot further, but this may be the same in your case. Charging over 95% is not possible and battery drains quickly.
Sent from my MB860 using XDA App

[Q] Miscalibrated battery, need help!

I need some suggestions on how to calibrate the battery on my n4. It got miscalibrated when I did the update 4.2 to 4.3 and I haven't been able to calibrate it since then, a week ago.
I tried using battery calibration from the store but it didn't work, I tried charging the phone from 0 to 100 and it didn't work.
I remember I had the same problem 2 years ago with my Atrix and I solved it by wiping the battery stats from recovery, but now twrp and Cwm removed this feature and I don't know how to solve my problem.
Maybe it would help flashing all back to stock with the toolkit?
If you have any suggestions I'd really appreciate it.
http://forum.xda-developers.com/showthread.php?t=1460553
qoolix said:
http://forum.xda-developers.com/showthread.php?t=1460553
Click to expand...
Click to collapse
Just the answer I didn't expected, and frankly a pretty useless answer, everybody knows that battery calibration doesn't improve battery life.
But I have other problems, like I turn off my device at 80% and when I turn it on it's at 77%. Do you think that's normal?
Elwood_It said:
Just the answer I didn't expected, and frankly a pretty useless answer, everybody knows that battery calibration doesn't improve battery life.
But I have other problems, like I turn off my device at 80% and when I turn it on it's at 77%. Do you think that's normal?
Click to expand...
Click to collapse
Either faulty battery or do the following:
1.Completley discharge N4
2.Charge fully(+2 hours after hitting 100&) WITHOUT disconnecting from the charger.
3.Repeat for better results.
Sent from my Nexus 4 using xda app-developers app
failly said:
Either faulty battery or do the following:
1.Completley discharge N4
2.Charge fully(+2 hours after hitting 100&) WITHOUT disconnecting from the charger.
3.Repeat for better results.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the answer. Should I carghe while it's off or on or it doesn't matter?
Elwood_It said:
Thanks for the answer. Should I carghe while it's off or on or it doesn't matter?
Click to expand...
Click to collapse
To be honest, I don't know.
But if I would be you I would just let it charge while it's off(So the big ass white battery icon).
Let me know if you got your battery sorted after the method I posted!
Elwood_It said:
Just the answer I didn't expected, and frankly a pretty useless answer, everybody knows that battery calibration doesn't improve battery life.
But I have other problems, like I turn off my device at 80% and when I turn it on it's at 77%. Do you think that's normal?
Click to expand...
Click to collapse
You mean off as in all the way off? If so, then that ~3% is being used when the phone boots.
korockinout13 said:
You mean off as in all the way off? If so, then that ~3% is being used when the phone boots.
Click to expand...
Click to collapse
I've had many phones, and none of them lost charge during the boot, at least not that many. I think that's the clear sign of battery miscalibration, I've had this problem before with another phone. Besides that, I've had a strange behaviour of the battery, for example I saw it lose 4% in 1 second, from 66 to 62 in a blink of an eye.
Elwood_It said:
I've had many phones, and none of them lost charge during the boot, at least not that many. I think that's the clear sign of battery miscalibration, I've had this problem before with another phone. Besides that, I've had a strange behaviour of the battery, for example I saw it lose 4% in 1 second, from 66 to 62 in a blink of an eye.
Click to expand...
Click to collapse
It's not that it's losing charge quickly, it's just the OS (or the hardware itself) doesn't always do the best job of reading it. There's not much you can do about that, and it's really not an issue unless you make it so by staring at your battery level all day.
korockinout13 said:
It's not that it's losing charge quickly, it's just the OS (or the hardware itself) doesn't always do the best job of reading it. There's not much you can do about that, and it's really not an issue unless you make it so by staring at your battery level all day.
Click to expand...
Click to collapse
Hi,
I'm having a similar issue. Phone rebooting to weird battery levels (not the %age it shutdown at).
Phone shutting down at 31% battery and rebooting to 0%.
I tried charging only to 100% yesterday with the phone ON.
Do I have to charge it even after it's charged to 100%?
failly said:
To be honest, I don't know.
But if I would be you I would just let it charge while it's off(So the big ass white battery icon).
Let me know if you got your battery sorted after the method I posted!
Click to expand...
Click to collapse
I tried charging through the night and then discharging it completely and charging it completely again. I also tried deleting the batterystats file (even though I know it doesn't do anything)
So what do you suggest I should do? Get the phone replaced or get the battery changed?
I live in India and the phone is from Canada, so replacing the phone will take some time but I can get the battery replaced for around $20
Also my nexus is also showing +ve mA values while it's not charging, and the values are absolutely crazy, +268, +168, +1171 (in batter monitor widget)
Please tell me what I should do.
japmeet said:
I tried charging through the night and then discharging it completely and charging it completely again. I also tried deleting the batterystats file (even though I know it doesn't do anything)
So what do you suggest I should do? Get the phone replaced or get the battery changed?
I live in India and the phone is from Canada, so replacing the phone will take some time but I can get the battery replaced for around $20
Also my nexus is also showing +ve mA values while it's not charging, and the values are absolutely crazy, +268, +168, +1171 (in batter monitor widget)
Please tell me what I should do.
Click to expand...
Click to collapse
Before you replace the battery try to disconnect the battery's flex cable and reconnect it [after you charge to device to 100% and turn it off of course] check if its 'reset' the battery.

i9500 huge battery problem

Hello everybody,
I have searched a lot on this forum, but I could not find this exact problem and I am getting very frustrated. I had this phone since mid September. The phone is not rooted.
Battery life was great for the first 3 months, than something weird started to happen. I also upgraded to 4.3, because I have the gear, but I do not think this is the main issue.
When the battery is fully charged, it drains more quickly than before and from my understandin looking around Internet, this could be because of 4.3. Ok, but it is not all.
When the battery reaches 40%, it starts draining super fast, like 15% per hour without doing anything. When it reaches 20% the phone becomes really hot and if I reboot it goes into a boot loop and battery goes instantly to 0%. If i plug in the chargher, it doesn't aknowledge it and does not charge. In order to fix it, I have to remove the battery and start charging. Now I can do it with phone on or off but the phone starts to charge super fast, definitively not normal. it goes from 0 to 10% in two minutes and keeps charghing super fast till it reaches about 50%, then it starts to cool off and charges more or less at a normal speed.
Today I unplug it when it reached 50% because I wanted to look at the battery SN, as I read there are faulty batteries starting with BD and mine does too. I tried to see if it is swalled, but it is hard to say without a good one to compare. Well, when I put the battery back in and turn the phone on, the indicator showed 80%!
I am very confused, as there are many factors involved. I read that 4.3 has some issues, I read there are faulty batteries, I read that many people tried to solve with calibration, but other people say it is useless on S4...
Would you mind sharing some thoughts?
Thank you very much!
I wanted to add my batter SN is BD1D606XX. According to this post http://forum.xda-developers.com/showthread.php?t=2504093
it shuldn't be faulty...
Change the battery. Batteries are cheap. Only tc dont buy again one with serial starting for BD :highfive:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
I was having the exact same issues and replacing battery solved everything. If you live near a Samsung service centre they should be able to do a swap for you with no bother. Samsung are aware of this issue and should not give you a battery with the same serial at the service centre. Obviously if you order a battery through a third-party supplier you will have to be a little more careful, but if you mention the issue at time of ordering you should be ok!
Best of luck :good::good:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
rogerpilly said:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
Click to expand...
Click to collapse
I could be wrong, but as far as I'm aware the faulty batteries only shipped in the boxes with the handsets :good:
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
Click to expand...
Click to collapse
Buy batteries no from China for be safe. I was buying this one and im very happy: HERE

Battery drops suddenly to zero then in complete charge

I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem
aalim said:
I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem
Click to expand...
Click to collapse
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.
Zionator said:
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.
Click to expand...
Click to collapse
i have the same problem with my N910F.. at 20% my phone dies.. like today it was 20% dropped to 4% in an instance and then died..
this is happening since upgrading to 5.1.1 (dirty)..
is it possible to fix this with a factory reset ?
Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery
make sure your battery is fully charged. From dialing interface typing in *#0228# to check battery info and clicked "quick start" at the bottom of the screen, then your battery will drop down quickly, try these steps several times.
inwithyou said:
Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery
Click to expand...
Click to collapse
any app suggestions ? also i forgot to mention my phone isn't rooted..
p.s. i had a random restart a moment ago.. is this battery related issue ?
thanx.
the same problem N910C.
Any solution?
I have the same problem with Dr.ketan port note 5 rom. I install cm12.1 and bug is gone! Just report
SUNUN said:
the same problem N910C.
Any solution?
Click to expand...
Click to collapse
Yeah, Samsung has a solution. Buy a new phone as they will never update the 1 year old one even though they ****ed it up...
As much as Iove Note family I am more and more pissed with Samsung and eventually will stop buying their ****.... Already done with their watches by the way...
Definitely a degraded battery problem.
I got a new battery and problem now solved.
I have the same problem and already bought a new battery but the issue continues.
(Sorry for my English)

Categories

Resources