Database Users

[Q] Verify "swollen" battery

So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.

That definitively doesn't look normal. :s

My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.

It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.

Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
Click to expand...
Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.

I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app

Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.

Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Click to expand...
Click to collapse
my faulty battery has serial number starting from BD as well. so yeah..

Mine too...BD...
Sent from my GT-I9505 using xda app-developers app

The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD

Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Click to expand...
Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.

If it is swollen just get a new one, means that it is pretty much gone

Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with

Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino

stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
Click to expand...
Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app

plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
Click to expand...
Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea

Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.

My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.

When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app

http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/

[SOLVED] S4 I9500 cyclic reboots and dead battery - strange behaviour

Hi,
I have a Galaxy S4 I9500 octa core version, latest official firmware available installed (MD5) and everything was fine until a week ago. The issue is like this: only when utilizing it even for few minutes only (browsing the internet, watching Youtube, sending messages, etc.) the phone dies completely and reboots. After reboot battery shows 0% (although it was almost full) and reboots again and again until it eventually dies completely. If I wait 20-30 minutes and restart the phone, everything is fine. Or if I put the charger and charge it for few minutes it comes back to life. This is a very random behavior but it happens now every day. The phone is not hot or heavily used and it happens when either connected to wifi or 3G. Sometimes, wifi settings are lost!
Before trying to master reset the phone, is any of you having similar issues (I read that there is a similar behavior for some of the users when using the camera)? Is this related to the battery?
Thanks,
Mugur
http://mugur-ionescu.ro/tag/android

You can see this strange battery graph

And this is even more obvious

usually when phone exceeds the limit SOC highest temperature, it turns off or reboot. but you say that it is not geeting hot.
so you should think about battery, try with another one.

Ordered new battery now. Will see tomorrow.

imugur said:
Ordered new battery now. Will see tomorrow.
Click to expand...
Click to collapse
Hi, read my last post there http://forum.xda-developers.com/showthread.php?t=2397950 (I don't want copy-paste)
I think it's faulty motherboard and that the only solution is replacement.

Did you change the battery? I am on stock ROM.

imugur said:
Did you change the battery? I am on stock ROM.
Click to expand...
Click to collapse
Nope, I'm gonna send it to reclamation. What about you? Did new battery solve this problem?

imugur said:
Hi,
I have a Galaxy S4 I9500 octa core version, latest official firmware available installed (MD5) and everything was fine until a week ago. The issue is like this: only when utilizing it even for few minutes only (browsing the internet, watching Youtube, sending messages, etc.) the phone dies completely and reboots. After reboot battery shows 0% (although it was almost full) and reboots again and again until it eventually dies completely. If I wait 20-30 minutes and restart the phone, everything is fine. Or if I put the charger and charge it for few minutes it comes back to life. This is a very random behavior but it happens now every day. The phone is not hot or heavily used and it happens when either connected to wifi or 3G. Sometimes, wifi settings are lost!
Before trying to master reset the phone, is any of you having similar issues (I read that there is a similar behavior for some of the users when using the camera)? Is this related to the battery?
Thanks,
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
I have exactly the same issue on my octa since 2 days.I think it is battery related problem.my battery became fatter now.how I know original vs fake battery when buying?
Sent from my GT-I9500 using XDA Premium 4 mobile app

Mine is fatter too! Just changed it with a new one and so far everything is good

Swollen battery
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android

imugur said:
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
Mine is also made in China maybe that's why we have the same problem others have made in Vietnam or Korea
Sent from my GT-I9500 using XDA Premium 4 mobile app

imugur said:
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
I think this will happen again, so plz keep in touch, i want to know about this case. Thanks.
(By the way, i received many I9505 to be fixed, faulty PBA when phone is dying very quick, sometime from 100% to 0% for 5 sec, even with new battery)

[Q] How to change device status to "official" [NEED HELP FAST]?

Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.
I need to unroot my phone before sending it to service.
If I unroot my phone with SU app, will phone status get back to "official" or not?
Can I change devise status to "official" on some other safe way (without tripping KNOX)?
By the way, Im from Croatia "EU".
Thanks!

Here bro:
http://forum.xda-developers.com/showthread.php?t=2265477
And search before make a new thread.

I forgot to say, I have stock ROM on my phone, I was only rooted him.
Excuse me for my bad english.

Fe4r_[KiNg]* said:
Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.
By the way, Im from Croatia "EU".
Thanks!
Click to expand...
Click to collapse
What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen
If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.
Good luck.

spamtrash said:
What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen
If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.
Good luck.
Click to expand...
Click to collapse
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.

Fe4r_[KiNg]* said:
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
Click to expand...
Click to collapse
read more info here.
It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.

Fe4r_[KiNg]* said:
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
Click to expand...
Click to collapse
Im guessing this is battery problem , dont you have any spare battery or something to see if its gonna get fix? its just a few dollars you know. rather than sending for repair and it takes exactly 1 to 2 weeks :S. and if you wanna Download a stock rom base from your country , you can get it from here. Have a nice day.

spamtrash said:
read more info here.
It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.
Click to expand...
Click to collapse
I hope that battery will survive till tomorrow.

Fe4r_[KiNg]* said:
I hope that battery will survive till tomorrow.
Click to expand...
Click to collapse
When I notced that the screen is bent, I just removed the rear cover, moved out the battery slightly (just to make the contact), placed it in the case, and was using the phone for some 2 weeks, so be cool

[Q] Galaxy S4 Battery (I-9500) drains out quickly while playing Candy Crush

Hi,
I saw many folks are facing similar problems, but my problem is little different. Now a days whenever I play Candy Crush my S4's battery drains out very quickly i.e. 60-70% in the span of 5 - 10 minutes, also it gets charged up with equally fast (about 80 % in 10 min). My phone is just 3 months old...earlier there was no such problem. I haven't installed any new apps in between. Is it the problem with the battery or with the handset?
Any help will be greatly appreciated!!
Thanks

The battery drain in almost time cause of software problems
But charging too fast Im saying it could problem with the battery it self
Try to charge your phone with original charger

RubbaBand said:
The battery drain in almost time cause of software problems
But charging too fast Im saying it could problem with the battery it self
Try to charge your phone with original charger
Click to expand...
Click to collapse
Thanks for a quick reply.... but I'm using an original charger which came along with my S4.

umi511 said:
Thanks for a quick reply.... but I'm using an original charger which came along with my S4.
Click to expand...
Click to collapse
Now if you didnt root or flash any custom rom to your device
Im sure 100% that the problem with your battery

umi511 said:
Hi,
I saw many folks are facing similar problems, but my problem is little different. Now a days whenever I play Candy Crush my S4's battery drains out very quickly i.e. 60-70% in the span of 5 - 10 minutes, also it gets charged up with equally fast (about 80 % in 10 min). My phone is just 3 months old...earlier there was no such problem. I haven't installed any new apps in between. Is it the problem with the battery or with the handset?
Any help will be greatly appreciated!!
Thanks
Click to expand...
Click to collapse
switch off your phone. charge till 100% go into recovery and give a factory data reset! your problem solved.

Mandark52 said:
switch off your phone. charge till 100% go into recovery and give a factory data reset! your problem solved.
Click to expand...
Click to collapse
I don't think this will work.
My guess is you have a faulty battery. That happens. Get a new one.

Lennyz1988 said:
I don't think this will work.
My guess is you have a faulty battery. That happens. Get a new one.
Click to expand...
Click to collapse
lennyz1988 I respect you but here i think there is a fault in battery caliberation. Your advice is also true but why not try a factory reset before purchasing a new one?

have you tried looking at your battery on settings ? see if what apps consumes most of your battery

Mandark52 said:
lennyz1988 I respect you but here i think there is a fault in battery caliberation. Your advice is also true but why not try a factory reset before purchasing a new one?
Click to expand...
Click to collapse
It's because from what I remember, battery callibration is not regulated at rom level. It's a chip inside the battery.
For example:
With the old HTC Desire you could wipe battery stats in the recovery.
For the Samsung Galaxy S2 this didn't have any effect because the chip inside the battery regulated the calibration.
From what I remember it's the same for the S4. If the calibration does not work (eg charging to 100%, taking the battery out, putting it back in, recharge again till 100%) then his battery is faulty. So unless he messed his rom up seriously, no wipe or other rom will help. His OS just reads the data from the chip.

Lennyz1988 said:
It's because from what I remember, battery callibration is not regulated at rom level. It's a chip inside the battery.
For example:
With the old HTC Desire you could wipe battery stats in the recovery.
For the Samsung Galaxy S2 this didn't have any effect because the chip inside the battery regulated the calibration.
From what I remember it's the same for the S4. If the calibration does not work (eg charging to 100%, taking the battery out, putting it back in, recharge again till 100%) then his battery is faulty. So unless he messed his rom up seriously, no wipe or other rom will help. His OS just reads the data from the chip.
Click to expand...
Click to collapse
learned something new today
Sent from my GT-I9500 using XDA Premium 4 mobile app

Mandark52 said:
learned something new today
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks Guys... most of you were absolutely right... I took my S4 to the service center and it was found that it was the problem with the battery... it got deformed as well... I got it replaced now... You guys are great ... Thanks once again.

Battery drops suddenly to zero then in complete charge

I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem

aalim said:
I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem
Click to expand...
Click to collapse
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.

Zionator said:
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.
Click to expand...
Click to collapse
i have the same problem with my N910F.. at 20% my phone dies.. like today it was 20% dropped to 4% in an instance and then died..
this is happening since upgrading to 5.1.1 (dirty)..
is it possible to fix this with a factory reset ?

Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery

make sure your battery is fully charged. From dialing interface typing in *#0228# to check battery info and clicked "quick start" at the bottom of the screen, then your battery will drop down quickly, try these steps several times.

inwithyou said:
Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery
Click to expand...
Click to collapse
any app suggestions ? also i forgot to mention my phone isn't rooted..
p.s. i had a random restart a moment ago.. is this battery related issue ?
thanx.

the same problem N910C.
Any solution?

I have the same problem with Dr.ketan port note 5 rom. I install cm12.1 and bug is gone! Just report

SUNUN said:
the same problem N910C.
Any solution?
Click to expand...
Click to collapse
Yeah, Samsung has a solution. Buy a new phone as they will never update the 1 year old one even though they ****ed it up...
As much as Iove Note family I am more and more pissed with Samsung and eventually will stop buying their ****.... Already done with their watches by the way...

Definitely a degraded battery problem.
I got a new battery and problem now solved.

I have the same problem and already bought a new battery but the issue continues.
(Sorry for my English)