My GALAXY A5 (SM-A500FU)'s battery drains very fast but for the last week only. I'm chatting a lot recently but last time I checked and it went low 1% in two minutes. Then put it on the table, turned off everything and after 5 minutes it went down another 1%.
I have no idea what had happened but I need to charge my phone twice a day. I've installed GSAM Battery Monitor also but can't find an app which uses battery rescources. The System UI and the screen use it mostly.
I'd try with a factory reset first, do you think it's worth the try or take it back to my carrier immediately?
Thank you for your help.
Try flashing a custom rom, but my brother had the same problem and he had to change the battery (but his battery became very big)
DeadSquirrel01 said:
Try flashing a custom rom, but my brother had the same problem and he had to change the battery (but his battery became very big)
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Thanks. I wouldn't flash a custom ROM yet, it's still in the warranty period and I hope Samsung would release MM once...
I'm afraid I should get a new battery.
Your brother's battery got big because he might got a bigger one, not a 2300mAh one.
I'm going to try that factory reset but don't think that'd help.:crying:
yellowrobot said:
Thanks. I wouldn't flash a custom ROM yet, it's still in the warranty period and I hope Samsung would release MM once...
I'm afraid I should get a new battery.
Your brother's battery got big because he might got a bigger one, not a 2300mAh one.
I'm going to try that factory reset but don't think that'd help.:crying:
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Click to collapse
I don't know if you have to get a new battery and if yes, you have to remove the screen before, maybe, if you haven't void you warranty, you can port your device in a samsung centre (I don't know how it's called in english)
DeadSquirrel01 said:
I don't know if you have to get a new battery and if yes, you have to remove the screen before, maybe, if you haven't void you warranty, you can port your device in a samsung centre (I don't know how it's called in english)
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Click to collapse
I have already contacted the support and because I'm still in the first 12 months warranty period they can give brand new accessories (charger, battery, anything) and a spare phone for the time of repair what I need to give back once I get my repaired phone. Correct.
Related
I seem to be experiencing some weird problem with the battery on my I9500.
I only get about 12 hours battery life with minimal usage and can drain the battery completely within 3 hours or less if I keep the screen on which is much less than what it should be. When the battery reaches <10% the phone sometimes suddenly drops to 0% and switches off. This happened last night and I charged for about 1 minute, switched it on and it showed 50% again and lasted another 1.5 hours. The actual battery has an ever so slight bulge (not even 1mm but you can notice when putting it flat on the table).
I flashed the phone with OMEGA and Adam kernel about 3 weeks ago, the problems started about 1.5 weeks ago. Thus not sure if there might be a problem with the kernel or ROM causing this.
Any ideas what may be causing this? Defect battery or device or may a reflash help? Also anything I can do with resetting battery stats?
Any help would be appreciated!!!
It seems like a faulty battery, which is quite common for Samsung phones. You should ask for a replacement. Not Omega ROM issue.
Knowing the service centres this will probably mean sending in the device for a few weeks which is not an option with the counter and no way to reset this yet on the I9500... May have to just buy a new battery then. Any other ways of testing?
Have you tried flashing your device back to Samsung stock ROM? If the problem still persist, it is not a custom ROM/kernel issue then.
windozeanti said:
Have you tried flashing your device back to Samsung stock ROM? If the problem still persist, it is not a custom ROM/kernel issue then.
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Still have to... Will try that as soon as I have time.
How do everyone else's batteries look? 100% flat or the tiniest of bulges (and I really mean tiny...)?
Tim182 said:
Still have to... Will try that as soon as I have time.
How do everyone else's batteries look? 100% flat or the tiniest of bulges (and I really mean tiny...)?
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Hi, look at this thread and read my last reply http://forum.xda-developers.com/showthread.php?t=2397950
I've found 5 threads with this problem, probably faulty motherboard and all of these people had Omega rom including me. But if Omega rom broke motherboard a lot more people would have this problem...so just a coincidence maybe? Also all these threads are not older than one month. I suppose that the only solution is reclamation.
one week ago my dad's S4 had start rebooting itself every 5 seconds, after many checking i found that the battery was damaged and causing the problems. so i've replaced to a new one, and the device worked fine.
today my dad gave me his I9500, and the device gone crazy, every 15 minutes its restarting itself. im really nervous because just now i have got the device. please tell me how to fix it. i already updated it to the newest stock build of android 4.3 .
help
See if the battery's SN begins with the letters BD.
If it does, go to the nearest technical center of samsung or where you bought it because these are the faulty ones.
Meyhemg said:
See if the battery's SN begins with the letters BD.
If it does, go to the nearest technical center of samsung or where you bought it because these are the faulty ones.
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Click to collapse
My older battery that damaged starts with BD but dude, i've already replaced that battery to a new original battery a week ago.
But now i have other problem. when i play games, after 10-15 minutes the phone shuts down by itself, battery life was 40-50% and went to 0%.
Gabi014 said:
My older battery that damaged starts with BD but dude, i've already replaced that battery to a new original battery a week ago.
But now i have other problem. when im playing games, after 10-15 minutes the phone shuts down by itself, battery life was 40-50% and went to 0%.
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Click to collapse
The question is your new battery also from the faulty series (starts with BD) or not?
It all sounds like battery problem. If your new battery is also from the BD series you need to change it (not BD).
Meyhemg said:
The question is your new battery also from the faulty series (starts with BD) or not?
It all sounds like battery problem. If your new battery is also from the BD series you need to change it (not BD).
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Click to collapse
New battery S/N code is: YS1D9110S/2-B.
Gabi014 said:
New battery S/N code is: YS1D9110S/2-B.
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Click to collapse
Did you try factory reset?
Meyhemg said:
Did you try factory reset?
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yes and i also updated to the newest 4.3 stock build.
Gabi014 said:
yes and i also updated to the newest 4.3 stock build.
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Click to collapse
Well so you should send it to the technical center, it sounds like something's wrong with the battery's contacts on the device.
Meyhemg said:
Well so you should send it to the technical center, it sounds like something's wrong with the battery's contacts on the device.
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But the device works at idle. when i play games its shuts down and showing that the battery has 0% of battery life (when i actually had 40% before)
same problem here bro can't seem to find any Solution :crying:
Hello everybody,
I have searched a lot on this forum, but I could not find this exact problem and I am getting very frustrated. I had this phone since mid September. The phone is not rooted.
Battery life was great for the first 3 months, than something weird started to happen. I also upgraded to 4.3, because I have the gear, but I do not think this is the main issue.
When the battery is fully charged, it drains more quickly than before and from my understandin looking around Internet, this could be because of 4.3. Ok, but it is not all.
When the battery reaches 40%, it starts draining super fast, like 15% per hour without doing anything. When it reaches 20% the phone becomes really hot and if I reboot it goes into a boot loop and battery goes instantly to 0%. If i plug in the chargher, it doesn't aknowledge it and does not charge. In order to fix it, I have to remove the battery and start charging. Now I can do it with phone on or off but the phone starts to charge super fast, definitively not normal. it goes from 0 to 10% in two minutes and keeps charghing super fast till it reaches about 50%, then it starts to cool off and charges more or less at a normal speed.
Today I unplug it when it reached 50% because I wanted to look at the battery SN, as I read there are faulty batteries starting with BD and mine does too. I tried to see if it is swalled, but it is hard to say without a good one to compare. Well, when I put the battery back in and turn the phone on, the indicator showed 80%!
I am very confused, as there are many factors involved. I read that 4.3 has some issues, I read there are faulty batteries, I read that many people tried to solve with calibration, but other people say it is useless on S4...
Would you mind sharing some thoughts?
Thank you very much!
I wanted to add my batter SN is BD1D606XX. According to this post http://forum.xda-developers.com/showthread.php?t=2504093
it shuldn't be faulty...
Change the battery. Batteries are cheap. Only tc dont buy again one with serial starting for BD :highfive:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
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Click to collapse
I was having the exact same issues and replacing battery solved everything. If you live near a Samsung service centre they should be able to do a swap for you with no bother. Samsung are aware of this issue and should not give you a battery with the same serial at the service centre. Obviously if you order a battery through a third-party supplier you will have to be a little more careful, but if you mention the issue at time of ordering you should be ok!
Best of luck :good::good:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
rogerpilly said:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
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Click to collapse
I could be wrong, but as far as I'm aware the faulty batteries only shipped in the boxes with the handsets :good:
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
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Click to collapse
Buy batteries no from China for be safe. I was buying this one and im very happy: HERE
Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.
I need to unroot my phone before sending it to service.
If I unroot my phone with SU app, will phone status get back to "official" or not?
Can I change devise status to "official" on some other safe way (without tripping KNOX)?
By the way, Im from Croatia "EU".
Thanks!
Here bro:
http://forum.xda-developers.com/showthread.php?t=2265477
And search before make a new thread.
I forgot to say, I have stock ROM on my phone, I was only rooted him.
Excuse me for my bad english.
Fe4r_[KiNg]* said:
Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.
By the way, Im from Croatia "EU".
Thanks!
Click to expand...
Click to collapse
What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen
If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.
Good luck.
spamtrash said:
What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen
If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.
Good luck.
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Click to collapse
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
Fe4r_[KiNg]* said:
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
Click to expand...
Click to collapse
read more info here.
It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.
Fe4r_[KiNg]* said:
Im sure that 4. is YES, BUT I will se 3. later.
The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
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Click to collapse
Im guessing this is battery problem , dont you have any spare battery or something to see if its gonna get fix? its just a few dollars you know. rather than sending for repair and it takes exactly 1 to 2 weeks :S. and if you wanna Download a stock rom base from your country , you can get it from here. Have a nice day.
spamtrash said:
read more info here.
It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.
Click to expand...
Click to collapse
I hope that battery will survive till tomorrow.
Fe4r_[KiNg]* said:
I hope that battery will survive till tomorrow.
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Click to collapse
When I notced that the screen is bent, I just removed the rear cover, moved out the battery slightly (just to make the contact), placed it in the case, and was using the phone for some 2 weeks, so be cool
I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem
aalim said:
I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem
Click to expand...
Click to collapse
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.
Zionator said:
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.
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Click to collapse
i have the same problem with my N910F.. at 20% my phone dies.. like today it was 20% dropped to 4% in an instance and then died..
this is happening since upgrading to 5.1.1 (dirty)..
is it possible to fix this with a factory reset ?
Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery
make sure your battery is fully charged. From dialing interface typing in *#0228# to check battery info and clicked "quick start" at the bottom of the screen, then your battery will drop down quickly, try these steps several times.
inwithyou said:
Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery
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any app suggestions ? also i forgot to mention my phone isn't rooted..
p.s. i had a random restart a moment ago.. is this battery related issue ?
thanx.
the same problem N910C.
Any solution?
I have the same problem with Dr.ketan port note 5 rom. I install cm12.1 and bug is gone! Just report
SUNUN said:
the same problem N910C.
Any solution?
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Click to collapse
Yeah, Samsung has a solution. Buy a new phone as they will never update the 1 year old one even though they ****ed it up...
As much as Iove Note family I am more and more pissed with Samsung and eventually will stop buying their ****.... Already done with their watches by the way...
Definitely a degraded battery problem.
I got a new battery and problem now solved.
I have the same problem and already bought a new battery but the issue continues.
(Sorry for my English)