9505 OTA to 4.3 fails - Galaxy S 4 Q&A, Help & Troubleshooting

Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.

Basileus_AU said:
Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.
Click to expand...
Click to collapse
happened to me also when upgrading to 4.3 on rooted stock w/ triangle away...
you have to unroot by reflashing a stock firmware in your region via odin...

Maybe I'd get a new OTA as tar file and flash it on top of current one w/o downgrading to stock?

Related

OTA and Kies Update failing?

hey there
for some reason i can't update to ME2 via Kies nor OTA.
got a i9505.
rooted it with cf-autoroot.
then used TriangleAway to get back to "offical" and Kies and OTA are buyin' it.
It downloads the updated but when its starts to install i get erros.
via OTA i just get a "dead" android figure and the word "error" and the s4 reboots
via Kies i get something like a timeout message after my phone booted into download mode, telling me it couldnt find my phone and i should pull the battery. i just hold down the powerbutton to reboot.
i changed everything back to stock undid the changes i made to the csc file and everything
any hints? :-/ i know i can flash it with odin aswell but i dont wanna lose my data and settings. maybe if i got some more time i will but for now i'd like to update via OTA or kies.
thanks so far
Sean
€: just pulled the battery when phone was off and waited for some time and tried again... and it worked... anyone can explain that? oO
€²: okay ill go for unbranded ME2 now. screw this brannding stuff
BeSeanB said:
hey there
for some reason i can't update to ME2 via Kies nor OTA.
got a i9505.
rooted it with cf-autoroot.
then used TriangleAway to get back to "offical" and Kies and OTA are buyin' it.
It downloads the updated but when its starts to install i get erros.
via OTA i just get a "dead" android figure and the word "error" and the s4 reboots
via Kies i get something like a timeout message after my phone booted into download mode, telling me it couldnt find my phone and i should pull the battery. i just hold down the powerbutton to reboot.
i changed everything back to stock undid the changes i made to the csc file and everything
any hints? :-/ i know i can flash it with odin aswell but i dont wanna lose my data and settings. maybe if i got some more time i will but for now i'd like to update via OTA or kies.
thanks so far
Sean
€: just pulled the battery when phone was off and waited for some time and tried again... and it worked... anyone can explain that? oO
€²: okay ill go for unbranded ME2 now. screw this brannding stuff
Click to expand...
Click to collapse
Well can't help u with kies I never use that one thing I know is if u flash firmware with odin it won't delete data it will override it u can try that once
Sent from my GT-I9500 using xda premium

Update unavailable/not working

To start I rooted with Kingo but still stock otherwise. Then settings/about phone/software update and no luck. So I flashed the stock image and pit file so I'm back to no root and full stock. Go back to settings/about/software update and still says (update unavailable) not (no update available) or running latest version. It's an error saying my updater isn't working. I'm on MJ7 and wanting to update to MJE the latest version. Can anyone help? I've tried Samsung Kies and Verizon repair/update on my PC and still no profit. I'm want to update and run the cleanrom 1.5.....
Okay well update took through Verizon update/repair on PC finally. First off my signal went from -98 to -92.... so that doesn't suck. 2nd) upon re rooting with KingoApp when I boot/reboot I do not get the pesky custom logo and I'm on stock room with no wanam/exposed.
3rdly) I went to settings/about/software update and it now works and says my phone is running current. Now to flash cleanrom 1.5 and I'm done. Thanks for looking!

Update Error

Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
mygadgetgeek.com said:
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
Click to expand...
Click to collapse
not yet, but i have a lot of data now on my phone. will try that though. in case that doesn't work, any other advice?
cptnappy said:
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Click to expand...
Click to collapse
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
radicalisto said:
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
Click to expand...
Click to collapse
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
Ah Ok, if it says Official it should be good to go. Seems like maybe the download has gotten corrupt due to an intermittent internet connection.
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
OK, then maybe you should learn a few things before trying to update - Knox is a security system in latest Samsung phones that is supposed to be triggered/set when you root (or install any custom kernel/recovery). Your initial (old) firmware could still let you root without triggering the Knox flag, and then you can update to the latest firmware for your region using Mobile Odin Pro and still keep your root AND without triggering the Knox flag. However once you update using Samsung OTA / Odin / Kies to a firmware more recent than MJ3 you can no longer root without also triggering your Knox warrany flag - read more about this in the Universal Root De La Vega thread!
i gave up after several tries, since i'm on 4.3 i think that would do for now. maybe it's just downloading a stability update or something? everytime i do an OTA update, it tells me that the download of the new firmware is complete then reboot. when i get to 32% the droid falls flat on its back and shows the red triangle on its chest, over and over. i don't lose my phone data or anything. just won't update. i'll wait for 4.4 Kitkat instead. hope i'll be able to update to that when it comes out.
EDIT: i tried going into recovery mode, wiping cache, and factory reset.. still no dice. maybe Odin's the only way i guess. problem is my internet connection lol
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Sent3 said:
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Click to expand...
Click to collapse
i managed to update mine using Samsung Kies3 (not Kies, but Kies3). Hope updating OTA is fixed in the future with the update i just did

KitKat OTA Failing

Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
ScallywagginIT said:
Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
Click to expand...
Click to collapse
It looks like multiple users are having the same issue... https://community.verizonwireless.com/thread/823965?start=0&tstart=0
Can anyone confirm the MD5 sum for the latest OTA update? Is it CCD6F2E0363C4155A77A12E50C6F0829
ScallywagginIT said:
Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
Click to expand...
Click to collapse
Has the phone ever been rooted? I understand that the saferoot method slightly alters the kernel, and that isn't reverted if you unroot.
If this is the case, SBF to the same or a newer firmware version and the update should work (but now you can also just SBF to KitKat itself).
That said: if you're locked, I'd recommend taking a long look at this before proceeding.
KitKat Fail
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
ScallywagginIT said:
Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
Click to expand...
Click to collapse
I have some problem i had my razr m rooted and i investigate and i find a app to unroot permanetly and i want to dowload kitkat and not found
Strife89 said:
Has the phone ever been rooted? I understand that the saferoot method slightly alters the kernel, and that isn't reverted if you unroot.
If this is the case, SBF to the same or a newer firmware version and the update should work (but now you can also just SBF to KitKat itself).
That said: if you're locked, I'd recommend taking a long look at this before proceeding.
Click to expand...
Click to collapse
Thank you for this information. Yes, I am locked and the phone was rooted with Saferoot, but I had followed the unrooting procedure and was back on stock. I did not realize that the kernel was affected. Anyways, I downloaded the new KitKat firmware from http://sbf.droid-developers.com and flashed it successfully using RSD Lite. Everything worked out perfectly and I am very happy that I am now on the new firmware.

Unable to flash stock firmware

Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed
I'm having a similar issue. This afternoon, 2 apps threw errors and closed. I rebooted, which apparently was the wrong thing to do. The reboot stalled on the AT&T logo and stayed that way for 5 min - the unit became very hot & the power button did not respond, even while holding it down. I got into recovery, cleared the cache and factory reset, then rebooted. The unit came back up and started reinstalling everything. I took it back down into the download status and attempted to reload 935x via Odin, only to stall at "initialzation" [sic] as you did. I got out of that after waiting for some sort of response. SuperSU was still in my apps as was Root Checker. Root Checker indicates the system is rooted. SuperSU indicates it needs the binary updated. BusyBox and TiBu indicate they cannot find root. I deleted all the root apps and tried reinstalling root via adb which completed successfully, but the same outcome with all the root apps. So I'm not sure if I'm still really rooted as Root Checker claims, or not.
EDIT: I just saw that I have 2 "Knox Settings" apps. Clicking on either returns, "Unfortunately, Container Agent2 has stopped."
use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.
NovaEDM™ said:
Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed
Click to expand...
Click to collapse
I was having the exact same problem you had with Odin. It seemed I was able to flash stock firmware using this version of Odin: http://www.mediafire.com/download/2t2sjqxtogbkafk/odin_3.12.3.rar
rob219 said:
use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.
Click to expand...
Click to collapse
did you have any problems with the u version of the s7 edge firmware, like the fingerprint scanner not responding? i am on that version and cant get any odin version or any version of s7 edge g935a firmware to flash, tried unrooting and was forced to use the U version of the s7 edge firmware, everything works except the fingerprint scanner, cant get back to full stock firmware, need help!
im having the exact same problem, when i put my phone into download mode and flash the stock at&t firmware, Odin get stuck in "initialization" and my phone screen displays and error message.
Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.
nicetucu said:
Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.
Click to expand...
Click to collapse
I used Odin_v3.12.3_Patched_SHA256 to flash the 935U Firmware then used Odin3_v3.11.2 to flash the June Firmware release.

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