OTA and Kies Update failing? - Galaxy S 4 Q&A, Help & Troubleshooting

hey there
for some reason i can't update to ME2 via Kies nor OTA.
got a i9505.
rooted it with cf-autoroot.
then used TriangleAway to get back to "offical" and Kies and OTA are buyin' it.
It downloads the updated but when its starts to install i get erros.
via OTA i just get a "dead" android figure and the word "error" and the s4 reboots
via Kies i get something like a timeout message after my phone booted into download mode, telling me it couldnt find my phone and i should pull the battery. i just hold down the powerbutton to reboot.
i changed everything back to stock undid the changes i made to the csc file and everything
any hints? :-/ i know i can flash it with odin aswell but i dont wanna lose my data and settings. maybe if i got some more time i will but for now i'd like to update via OTA or kies.
thanks so far
Sean
€: just pulled the battery when phone was off and waited for some time and tried again... and it worked... anyone can explain that? oO
€²: okay ill go for unbranded ME2 now. screw this brannding stuff

BeSeanB said:
hey there
for some reason i can't update to ME2 via Kies nor OTA.
got a i9505.
rooted it with cf-autoroot.
then used TriangleAway to get back to "offical" and Kies and OTA are buyin' it.
It downloads the updated but when its starts to install i get erros.
via OTA i just get a "dead" android figure and the word "error" and the s4 reboots
via Kies i get something like a timeout message after my phone booted into download mode, telling me it couldnt find my phone and i should pull the battery. i just hold down the powerbutton to reboot.
i changed everything back to stock undid the changes i made to the csc file and everything
any hints? :-/ i know i can flash it with odin aswell but i dont wanna lose my data and settings. maybe if i got some more time i will but for now i'd like to update via OTA or kies.
thanks so far
Sean
€: just pulled the battery when phone was off and waited for some time and tried again... and it worked... anyone can explain that? oO
€²: okay ill go for unbranded ME2 now. screw this brannding stuff
Click to expand...
Click to collapse
Well can't help u with kies I never use that one thing I know is if u flash firmware with odin it won't delete data it will override it u can try that once
Sent from my GT-I9500 using xda premium

Related

Kies FirmWare update

Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock
Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
kar111 said:
Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock
Click to expand...
Click to collapse
nasgilani said:
Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
Click to expand...
Click to collapse
I've tried about 10 times and i just tried it. Still the same error... Also i can't uninstall applications anymore! Once i click uninstall it says comandroid.vending stopped working and the market crashes. then as as soon as i hit OK TW launcher also force stops so basically my phone is crippled and i have to reboot it... i really dont know whats going on!! it was fine for the past week
Just flash it using odin 2 mins your done read how to in devolpment section of forum
Sent from my GT-I9100 using XDA Premium App
Or bother Samsung so they make Kies better. Goes like this: call them, say "Bother, bother, bother, bother"
Nah but still, contact them
I found Kies works much better on my netbook running windows XP 32bit than on my desktop running windows 7 64bit. If you have a windows xp PC you can use, I would suggest you give that a try.
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Sent from my GT-I9100 using XDA App
You need to turn of your anti virus when updating with kies . the anti virus will delete a file half way.though update. so turn it off
AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje
JJEgan said:
AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje
Click to expand...
Click to collapse
Have you been a telegrapher in a past life?
Have you been a telegrapher in a past life?
Part Time Contract Killer .
What does a telegrapher do ???
jje
Kills contract killers lol
Sorry couldn't resist
Thanks guys! turning the firewall did the trick and i am now on the latest firmware
So what are the major differences? I heard that the Auto-Brightness issue had been fixed (although my brightness is always set manually).
OH DAMN IT! The uninstalling problem still remains. whenever i go into manage applications and try and uninstall something it says 'The application market (processcom.android.vending.) has stopped unexpectadly. Please try again'
and it says uninstall finished but once i reboot its still there. I also cant install stuff from the market anymore after that message appears! I also cant get on the internet it makes me force close.
I have to reboot to get the internet working again... this really sucks anyone know why?
The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?
Matchstick said:
The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?
Click to expand...
Click to collapse
I just tried that, and then this time when i tried uninstalling the TW launcher force closed! now i have to reboot or i cant even use the phone. I would probably do a full hard reset of the phone... How can i do that? using kies?
http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje
JJEgan said:
http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje
Click to expand...
Click to collapse
About the root im gonna wait until the guy has the kernel for KE2 which he said would be around the 23rd. And about the first link... why all the codes? i cant find a code with a full reset :?
You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.
Matchstick said:
You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.
Click to expand...
Click to collapse
so i just follow chainfires guide as it is and basically once ive finished everything just flash back the KE2 he supplied? that sounds great i will do that.
one quick question though my phone is O2 branded.. does that affect rooting in anyway?

[Q] GS4 - How to return completely stock for warranty exchange

Hi,
I've been do many flash last 24 hours on my Galaxy S4(Model SGH-I337M, Telus). Initialy, i've the factory stock rom, rooted. So, yesterday, i've decided to install Cyanogen mods nightly on my phone. Not the first time i've been used it on my phone. No problem before. So, this night, after a friend show me the release canditate release seem to be more stable, i've been try to put it on my phone. So, accidentaly wipe all the data on my phone. When i'm back home, i've put again the samsung original rom from my operator(4.2.2), found here, on the website, whit odin. All completed succefully, but i've noticed that the wifi won't turn on after the flash, and no sound from the speaker. So, i've put Cyanogen nigthlies again to test if it rom relative, but same issues here, no sound, but the wifi was working. The phone was very instable, so. Then, finaly, put the original rom again, without any rooting. Stuck on samsung logo, that i've finaly got fixed by clear the data and cache. But, no sound, and no wifi. Instable too.
Precision about phone: Unlocked whit the service mode(work), and enabled AWS whit a software and file(tutorial found here)
My question is: Anything else i can do to make my phone work fine again, and does it's possible to make the phone totaly stock? When i boot up, i've noticed that the phone, whit all rom i've try, said on samsung logo: Kernel is not sendroid enfonced, warranty status: kernel, so i can't go to return my phone on warranty whit that. How i can erase that line, and make my phone seem to be no modified?
Just to specify, it's not the first time i flash a phone. Do many flash, whit galaxy s2, s3 and s4, and sure, mine. Got try Cyanogen, stock, know how Odin work and all, try many rom, and before today, never has any problem to do turn back, but now, it's seem to be impossible.
Thank you very much for your help, very appreciated!
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
jd1639 said:
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
Click to expand...
Click to collapse
I've just try this. Flash the stock rom whit odin, and factory reset on original recovery after. Same, no wifi, no any sound.
Just see yesterday, when i'm flashing, i'm flashing on the bootloader in odin(whit the tar for the stock rom). Today, correct this by flash on the pda section, still not work. Found here on the forum the stock bootloader, rom, csc, and modem, but when i do this whit odin, odin said fail.
Thank very much, i think my phone is dead, and nothing to do to exchange it on warranty.
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
saj222 said:
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
Click to expand...
Click to collapse
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
dardares said:
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Click to expand...
Click to collapse
I've seen worse software, it's no better or worse than iTunes.
Sent from my SGH-I337M using Tapatalk
dardares said:
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
Click to expand...
Click to collapse
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
mps5566 said:
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
Click to expand...
Click to collapse
This is the link i've found whit all the factory stock operator ROM. This is what rescue me.
http://forum.xda-developers.com/showthread.php?t=2269304
@Spacemonkie4207 never my itune was freeze, and i can do basic operation like transfer music or create playlist without any problem. My kies stay on connection in progress, and turn, turn, turn, but never connect. And when it connect, only one operation, and kies completely freeze, stop responding, need to close it, and open it again. Tried many cable, usb cable, reinstalling software, two other computer, but nothing to do.
I recovered back to stock from custom to 4.3 however if you do so, depending on carrier you could lose root and the ability to install custom recovery.
I would revert back to 4.2.2 (as it's knox free) go to samsungupdates (google it) and pull the 4.2.2 for your region and carrier. flash with odin 3.9
you'll lose root, but you can always perform again as long as not on 4.3 (with 4.3 u can still root if you remove all the knox stuff, u just lose warranty).
Az

9505 OTA to 4.3 fails

Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.
Basileus_AU said:
Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.
Click to expand...
Click to collapse
happened to me also when upgrading to 4.3 on rooted stock w/ triangle away...
you have to unroot by reflashing a stock firmware in your region via odin...
Maybe I'd get a new OTA as tar file and flash it on top of current one w/o downgrading to stock?

Update Error

Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
mygadgetgeek.com said:
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
Click to expand...
Click to collapse
not yet, but i have a lot of data now on my phone. will try that though. in case that doesn't work, any other advice?
cptnappy said:
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Click to expand...
Click to collapse
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
radicalisto said:
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
Click to expand...
Click to collapse
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
Ah Ok, if it says Official it should be good to go. Seems like maybe the download has gotten corrupt due to an intermittent internet connection.
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
OK, then maybe you should learn a few things before trying to update - Knox is a security system in latest Samsung phones that is supposed to be triggered/set when you root (or install any custom kernel/recovery). Your initial (old) firmware could still let you root without triggering the Knox flag, and then you can update to the latest firmware for your region using Mobile Odin Pro and still keep your root AND without triggering the Knox flag. However once you update using Samsung OTA / Odin / Kies to a firmware more recent than MJ3 you can no longer root without also triggering your Knox warrany flag - read more about this in the Universal Root De La Vega thread!
i gave up after several tries, since i'm on 4.3 i think that would do for now. maybe it's just downloading a stability update or something? everytime i do an OTA update, it tells me that the download of the new firmware is complete then reboot. when i get to 32% the droid falls flat on its back and shows the red triangle on its chest, over and over. i don't lose my phone data or anything. just won't update. i'll wait for 4.4 Kitkat instead. hope i'll be able to update to that when it comes out.
EDIT: i tried going into recovery mode, wiping cache, and factory reset.. still no dice. maybe Odin's the only way i guess. problem is my internet connection lol
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Sent3 said:
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Click to expand...
Click to collapse
i managed to update mine using Samsung Kies3 (not Kies, but Kies3). Hope updating OTA is fixed in the future with the update i just did

Unable to flash stock firmware

Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed
I'm having a similar issue. This afternoon, 2 apps threw errors and closed. I rebooted, which apparently was the wrong thing to do. The reboot stalled on the AT&T logo and stayed that way for 5 min - the unit became very hot & the power button did not respond, even while holding it down. I got into recovery, cleared the cache and factory reset, then rebooted. The unit came back up and started reinstalling everything. I took it back down into the download status and attempted to reload 935x via Odin, only to stall at "initialzation" [sic] as you did. I got out of that after waiting for some sort of response. SuperSU was still in my apps as was Root Checker. Root Checker indicates the system is rooted. SuperSU indicates it needs the binary updated. BusyBox and TiBu indicate they cannot find root. I deleted all the root apps and tried reinstalling root via adb which completed successfully, but the same outcome with all the root apps. So I'm not sure if I'm still really rooted as Root Checker claims, or not.
EDIT: I just saw that I have 2 "Knox Settings" apps. Clicking on either returns, "Unfortunately, Container Agent2 has stopped."
use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.
NovaEDM™ said:
Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed
Click to expand...
Click to collapse
I was having the exact same problem you had with Odin. It seemed I was able to flash stock firmware using this version of Odin: http://www.mediafire.com/download/2t2sjqxtogbkafk/odin_3.12.3.rar
rob219 said:
use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.
Click to expand...
Click to collapse
did you have any problems with the u version of the s7 edge firmware, like the fingerprint scanner not responding? i am on that version and cant get any odin version or any version of s7 edge g935a firmware to flash, tried unrooting and was forced to use the U version of the s7 edge firmware, everything works except the fingerprint scanner, cant get back to full stock firmware, need help!
im having the exact same problem, when i put my phone into download mode and flash the stock at&t firmware, Odin get stuck in "initialization" and my phone screen displays and error message.
Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.
nicetucu said:
Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.
Click to expand...
Click to collapse
I used Odin_v3.12.3_Patched_SHA256 to flash the 935U Firmware then used Odin3_v3.11.2 to flash the June Firmware release.

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