Update unavailable/not working - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

To start I rooted with Kingo but still stock otherwise. Then settings/about phone/software update and no luck. So I flashed the stock image and pit file so I'm back to no root and full stock. Go back to settings/about/software update and still says (update unavailable) not (no update available) or running latest version. It's an error saying my updater isn't working. I'm on MJ7 and wanting to update to MJE the latest version. Can anyone help? I've tried Samsung Kies and Verizon repair/update on my PC and still no profit. I'm want to update and run the cleanrom 1.5.....

Okay well update took through Verizon update/repair on PC finally. First off my signal went from -98 to -92.... so that doesn't suck. 2nd) upon re rooting with KingoApp when I boot/reboot I do not get the pesky custom logo and I'm on stock room with no wanam/exposed.
3rdly) I went to settings/about/software update and it now works and says my phone is running current. Now to flash cleanrom 1.5 and I'm done. Thanks for looking!

Related

9505 OTA to 4.3 fails

Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.
Basileus_AU said:
Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.
Click to expand...
Click to collapse
happened to me also when upgrading to 4.3 on rooted stock w/ triangle away...
you have to unroot by reflashing a stock firmware in your region via odin...
Maybe I'd get a new OTA as tar file and flash it on top of current one w/o downgrading to stock?

Update Error

Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
mygadgetgeek.com said:
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
Click to expand...
Click to collapse
not yet, but i have a lot of data now on my phone. will try that though. in case that doesn't work, any other advice?
cptnappy said:
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Click to expand...
Click to collapse
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
radicalisto said:
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
Click to expand...
Click to collapse
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
Ah Ok, if it says Official it should be good to go. Seems like maybe the download has gotten corrupt due to an intermittent internet connection.
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
Click to expand...
Click to collapse
OK, then maybe you should learn a few things before trying to update - Knox is a security system in latest Samsung phones that is supposed to be triggered/set when you root (or install any custom kernel/recovery). Your initial (old) firmware could still let you root without triggering the Knox flag, and then you can update to the latest firmware for your region using Mobile Odin Pro and still keep your root AND without triggering the Knox flag. However once you update using Samsung OTA / Odin / Kies to a firmware more recent than MJ3 you can no longer root without also triggering your Knox warrany flag - read more about this in the Universal Root De La Vega thread!
i gave up after several tries, since i'm on 4.3 i think that would do for now. maybe it's just downloading a stability update or something? everytime i do an OTA update, it tells me that the download of the new firmware is complete then reboot. when i get to 32% the droid falls flat on its back and shows the red triangle on its chest, over and over. i don't lose my phone data or anything. just won't update. i'll wait for 4.4 Kitkat instead. hope i'll be able to update to that when it comes out.
EDIT: i tried going into recovery mode, wiping cache, and factory reset.. still no dice. maybe Odin's the only way i guess. problem is my internet connection lol
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Sent3 said:
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Click to expand...
Click to collapse
i managed to update mine using Samsung Kies3 (not Kies, but Kies3). Hope updating OTA is fixed in the future with the update i just did

[Q] Can't upgrade S5 to lollipop

Hi guys,
I'm having an issue upgrading my S5 to lollipop. After I download the update, I hit install now and then the phone reboots.. then it immediately boots back up and gives me an error saying there was an error installing the update. I was previously rooted and I unrooted with SuperSu.
Is there an easy way around this or should I just upgrade through odin or something? If this is the case can someone quickly link me to a tutorial to do this? I'm a little rusty.
Thanks,
Ota
I had same issue I used Verizons Firmware repair then I did the update thru Verizons Firmware updater on my pc then work perfect, I kept getting update fail with the dead Android then I used this method and worked, I was rooted so I unrooted first after Uninstalling busybox.

[Q] Android update failed! Verizon Bluetooth update

Hey guys I'm on 4.4.2 and I used towel root to root and I did the process to flash a rom. Well when I was rooted I unrooted on Supersu on the stock rom and I updated. Today I tried to update to Verizon's OTA to fix bluetooth and I can download it OTA and install it. It boots into recovery boot and then it loads. It shows the Android guy laying down and the Error wording. When the phone boots back up it says Sorry, there was an error updating your galaxy s5 Verizon. It's been doing this all day and I really want to update to Lolipop.
Same Issue, any solutions?
I have the exact same problem, and under similar conditions. Towel Root worked for a while, but an updated unrooted my phone, now TR doesn't work anymore. So, I'm back to stock, with this Verizon bluetooth update failing everyday for what seems like an eternity.

Can't do OTA update to 4BQG1 after reverting back to stock

Hello all,
My phone downloaded but did not install the 4BQG1 security update via OTA. Since my phone was already rooted, I thought it would be best to revert back to stock firmware with Odin, which I did. I reverted back to firmware build QE1 without incident. Did not have any problems. However, when I tried to manually update the phone to latest security update, G930AUCU4BQG1, it says I have current software, which I obviously don't.
What should I do? Thanks in advance for your help.
- Josh

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