Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
ScallywagginIT said:
Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
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It looks like multiple users are having the same issue... https://community.verizonwireless.com/thread/823965?start=0&tstart=0
Can anyone confirm the MD5 sum for the latest OTA update? Is it CCD6F2E0363C4155A77A12E50C6F0829
ScallywagginIT said:
Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
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Click to collapse
Has the phone ever been rooted? I understand that the saferoot method slightly alters the kernel, and that isn't reverted if you unroot.
If this is the case, SBF to the same or a newer firmware version and the update should work (but now you can also just SBF to KitKat itself).
That said: if you're locked, I'd recommend taking a long look at this before proceeding.
KitKat Fail
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
ScallywagginIT said:
Hello,
I am trying to update my Droid RAZR M to KitKat and it is failing to install OTA. The phone is unrooted, stock and it downloads the software update just fine, but when the phone restarts and shows the Android icon with a progress bar, it fails and the phone reboots saying "Update failed to install." Any ideas on what could be causing this? I have tried downloading the update 3 different times in case it could have been corrupted, but still no luck. Thanks in advance!
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Click to collapse
I have some problem i had my razr m rooted and i investigate and i find a app to unroot permanetly and i want to dowload kitkat and not found
Strife89 said:
Has the phone ever been rooted? I understand that the saferoot method slightly alters the kernel, and that isn't reverted if you unroot.
If this is the case, SBF to the same or a newer firmware version and the update should work (but now you can also just SBF to KitKat itself).
That said: if you're locked, I'd recommend taking a long look at this before proceeding.
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Click to collapse
Thank you for this information. Yes, I am locked and the phone was rooted with Saferoot, but I had followed the unrooting procedure and was back on stock. I did not realize that the kernel was affected. Anyways, I downloaded the new KitKat firmware from http://sbf.droid-developers.com and flashed it successfully using RSD Lite. Everything worked out perfectly and I am very happy that I am now on the new firmware.
Related
Hi all,
I updated my phone using the Motorola update manager, but my phone still prompted to download the latest update - I clicked yes, and WIFI only, but it just fails and comes up with an error message and a notification I can't remove. Does anyone know of a way to 'cancel' the update? Or am I stuck with this annoying notification and pop ups?
Thanks for any help
I have the same exact problem...I did the update via sbf... weird..
X3, same problem lol. On wifi it says update not available then says its currently downloading an update but does nothing
Well, then you know exactly what the problem is already.... if you SBF update, you aren't OTA updating, and the phone probably asked you to update OTA and you went ahead and flashed over it. I did that on my phone on Sunday, and had to flash back to 4.1.26 in order to OTA all the way up to 4.1.83, via 4.1.57 first. Follow the steps in order like you should and you won't have any issues - my phone works just fine on 4.1.83 after OTA updating it twice, and rooting it with GingerBreak!
Thanks for the responses guys.
If anyone finds a way of removing this problem without having to flash back and then upgrade again, please share the info!
Cheers.
I've installed gingerblur so the OTA route doesn't work (it gives me this ! mark and did nothing), so I have to use sbf method....I guess I could sbf it to 1.2.6 and then OTA it, but I suspect many of the system changes I made will be gone.
Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.
Basileus_AU said:
Hello,
Can't update to 4.3, I get new FW notificaiton, it downloads, starts installation at quits at about 25% by rebooting itself and showing a message that I either need to update via Kies or get it to the service center. Any ideas what may be causing this?
I've got 4.2.2 rooted stock with triangle away, got another exactly the same phone and everything went really smoothly w/o any issues.
The worst of all that update is roughly 700 mb big and I have to redownload it again every time it fails.
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happened to me also when upgrading to 4.3 on rooted stock w/ triangle away...
you have to unroot by reflashing a stock firmware in your region via odin...
Maybe I'd get a new OTA as tar file and flash it on top of current one w/o downgrading to stock?
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
mygadgetgeek.com said:
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
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not yet, but i have a lot of data now on my phone. will try that though. in case that doesn't work, any other advice?
cptnappy said:
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
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Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
radicalisto said:
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
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i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
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Ah Ok, if it says Official it should be good to go. Seems like maybe the download has gotten corrupt due to an intermittent internet connection.
cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
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OK, then maybe you should learn a few things before trying to update - Knox is a security system in latest Samsung phones that is supposed to be triggered/set when you root (or install any custom kernel/recovery). Your initial (old) firmware could still let you root without triggering the Knox flag, and then you can update to the latest firmware for your region using Mobile Odin Pro and still keep your root AND without triggering the Knox flag. However once you update using Samsung OTA / Odin / Kies to a firmware more recent than MJ3 you can no longer root without also triggering your Knox warrany flag - read more about this in the Universal Root De La Vega thread!
i gave up after several tries, since i'm on 4.3 i think that would do for now. maybe it's just downloading a stability update or something? everytime i do an OTA update, it tells me that the download of the new firmware is complete then reboot. when i get to 32% the droid falls flat on its back and shows the red triangle on its chest, over and over. i don't lose my phone data or anything. just won't update. i'll wait for 4.4 Kitkat instead. hope i'll be able to update to that when it comes out.
EDIT: i tried going into recovery mode, wiping cache, and factory reset.. still no dice. maybe Odin's the only way i guess. problem is my internet connection lol
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
Sent3 said:
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
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i managed to update mine using Samsung Kies3 (not Kies, but Kies3). Hope updating OTA is fixed in the future with the update i just did
Hi guys,
I'm having an issue upgrading my S5 to lollipop. After I download the update, I hit install now and then the phone reboots.. then it immediately boots back up and gives me an error saying there was an error installing the update. I was previously rooted and I unrooted with SuperSu.
Is there an easy way around this or should I just upgrade through odin or something? If this is the case can someone quickly link me to a tutorial to do this? I'm a little rusty.
Thanks,
Ota
I had same issue I used Verizons Firmware repair then I did the update thru Verizons Firmware updater on my pc then work perfect, I kept getting update fail with the dead Android then I used this method and worked, I was rooted so I unrooted first after Uninstalling busybox.
Hi all,
I was running my stock 5.1.1 (LPD23.118-6.1) rom rooted for a long time and wasn't able to receive OTA updates due to the obvious reason about rooting and etc. My recovery wasn't changed. So, I saw the thread about that "flashable zips" about 6.0 roms and decided to test it. Due to some crashes and forced closes, I decided to back to my previous backup of rooted 5.1.1 stock rom. But now I want to have my phone stock as hell, and the first thing that I do was flash the most updated firmware that I found in here that was available to download. I flashed the whole LPD23.118-6.3 stock rom, a little bit newer than my old stock rooted rom. Everything working, everything fine, except...
In bootloader it says "Software status: modified", and when I try to manually check about updates, it says that my software is up to date, which I know isn't true, because OTA update of Android 6.0 is already available (i have a friend who got an X Play and he already received the ota).
How can I solve this?
Totemic_tHiRp said:
Hi all,
I was running my stock 5.1.1 (LPD23.118-6.1) rom rooted for a long time and wasn't able to receive OTA updates due to the obvious reason about rooting and etc. My recovery wasn't changed. So, I saw the thread about that "flashable zips" about 6.0 roms and decided to test it. Due to some crashes and forced closes, I decided to back to my previous backup of rooted 5.1.1 stock rom. But now I want to have my phone stock as hell, and the first thing that I do was flash the most updated firmware that I found in here that was available to download. I flashed the whole LPD23.118-6.3 stock rom, a little bit newer than my old stock rooted rom. Everything working, everything fine, except...
In bootloader it says "Software status: modified", and when I try to manually check about updates, it says that my software is up to date, which I know isn't true, because OTA update of Android 6.0 is already available (i have a friend who got an X Play and he already received the ota).
How can I solve this?
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Click to collapse
The force closes you got are completely normal and if you read the thread you will have found out you just need to reboot your phone until they go away.
The status modified just means your bootloader was unlocked and doesn't matter.
You have a few options, keep trying for OTA, flash another version and keep trying for OTA, sideload one of the available OTA zip files, or try a TWRP backup.
scottdanpor said:
The force closes you got are completely normal and if you read the thread you will have found out you just need to reboot your phone until they go away.
The status modified just means your bootloader was unlocked and doesn't matter.
You have a few options, keep trying for OTA, flash another version and keep trying for OTA, sideload one of the available OTA zip files, or try a TWRP backup.
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Click to collapse
Thanks for your reply. Actually i'm downloading the recently posted 6.0 firmware for the Brazilian/Latin American rom in firmware's thread. Unfortunately the download is very slow, but I guess I can surely update without losing anything. The only strange thing is that I didn't received any OTAs....
Totemic_tHiRp said:
Thanks for your reply. Actually i'm downloading the recently posted 6.0 firmware for the Brazilian/Latin American rom in firmware's thread. Unfortunately the download is very slow, but I guess I can surely update without losing anything. The only strange thing is that I didn't received any OTAs....
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It's not necessary that if your friend has received the OTA then even you will receive it within few days. The OTA is rolled batch wise and no one knows which phone is in which batch except Moto of course. [emoji4]
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