[Q] My dad's nexus 4 screen broke, need help - Nexus 4 Q&A, Help & Troubleshooting

Today my dad's nexus fell face down on ceramic and the screen broke, the screen turns on fine but from about the bottom half of the screen doesn't work.
The phone is rooted but he bought it in July so its still on warranty
Should I send it to Google for fixing in my coming trip to USA or should I buy a replacement and fix it myself?
Sent from my Galaxy Nexus using Tapatalk

I don't think Google will fix it under warranty. You will probably have to pay.
Sent from my Nexus 4 using Tapatalk

Here it is
Sent from my Galaxy Nexus using Tapatalk

I don't think the warranty covers physical damage. You'll be better off getting a new screen from ebay and replacing it yourself.

Related

How would this work?

I know a lot of people are having screen tacking issues, but how would those be handled? Could I send it in to Asus to get it repaired, for a cost? Or would I have to send it to someone else
Sent from my Nexus 7 using Tapatalk 2
You have a 1 year warranty.
Anything goes wrong and they must fix it for free, assuming the fault is a result of a design error, or manufactoring defect.
Damage inflicted to the device by the user cannot be warrantied, and is up to the user to repair or replace.
In the case of screen lifting, your warranty will cover it.
As for the warranty procedure, im unsure sorry.
Sent from my Optimus 2X using Tapatalk 2
Okay. So will I be able to send it in to repair if it was user error?
Sent from my Nexus 7 using Tapatalk 2
If I paid money. Thanks
Sent from my Nexus 7 using Tapatalk 2
Im not sure if they're doing paid repairs at the moment, sorry.
If the screen broke you may be able to say it was as a result of the display lifting though.
Sent from my Optimus 2X using Tapatalk 2
Okay thanks. The only concern I have is that thy may be able to say that it is my fault because I messed with the screws trying to fix if
Sent from my Nexus 7 using Tapatalk 2
I think unless its just absolutely obviously that you opened the device they will JUST CHECK THE SCREEN then send you a replacement. THIS IS A KNOWN ISSUE with this tablet..
if you got it from the play store its best to call google and get a rma for it . Do not ask questions do not give information other then screen is lifting up on left side.. NOw if you opened it and broke something else or striped out screw holes. well now then that would be on YOU..
Good Luck
Thanks. Thanks
Sent from my Nexus 7 using Tapatalk 2

New screen

Where can i purchase the screen for the nexus 7 all by itself?
My wife bricked her n7. Screen broke. I can fix it myself if i can find the part
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jwcoleman said:
Where can i purchase the screen for the nexus 7 all by itself?
My wife bricked her n7. Screen broke. I can fix it myself if i can find the part
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Why would u fix the screen of a "bricked" n7? Unless it still fully functions?
Sent from my LazyPanda, Rooted, White "Destroy Mode" Evo
Excuse me, by bricked i meant it is completely unusable. The screen is broken. I can see everything when i wake it up, but no touch responsiveness at all, it is essentially a fancy looking brick. It can be fixed, just needs a new screen.
Sent from my Nexus 7 using Tapatalk 2
jwcoleman said:
Excuse me, by bricked i meant it is completely unusable. The screen is broken. I can see everything when i wake it up, but no touch responsiveness at all, it is essentially a fancy looking brick. It can be fixed, just needs a new screen.
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
Haha ok I get what u mean. Here's the only Site that I know of that offers replacement screens, they are however in "used" condition and will run u about $130.
http://www.powerbookmedic.com/Google-Nexus-7-LCD-and-Digitizer-Assembly-p-22606.html
According to some n7 owner experiences sending into Asus to fix it could cost anywhere from 75-150 including parts replacement, and labor fees. It might be in ur best interest to just buy a new one
Sent from my Black "Destroy Mode" N7
It's a shame i know exactly what's wrong with it. I doubt I'd get away for less than 150 for an entire screen replacement. I could buy a whole new one, they're just so darn sweet. I've adopted a new way of life with this thing. My home built pc is getting jealous over this thing.
Sent from my Nexus 7 using Tapatalk 2
Oh and by the way, it says that product isn't available yet. Manufacturers haven't released the parts yet.
Sent from my Nexus 7 using Tapatalk 2
jwcoleman said:
It's a shame i know exactly what's wrong with it. I doubt I'd get away for less than 150 for an entire screen replacement. I could buy a whole new one, they're just so darn sweet. I've adopted a new way of life with this thing. My home built pc is getting jealous over this thing.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yeah I know what ur talking about. It's a very awesome device.
My bad on that, didn't see that they did not have replacement parts available yet. Probably with in a month or so
Sent from my Black "Destroy Mode" N7
It's all good. Maybe I'll part my broken n7 out on eBay to pay for a new one
Sent from my Nexus 7 using Tapatalk 2

Where to buy missing screws in the UK?

Hi,
I have the screen lift issue and when opening my Nexus up I see I have two screws missing. Searching around I've read they are 3.2 mm Phillips screws with M1.4 thread. I know nothing about screws and have tried searching google with no luck. Does anyone know where I can buy these so I can try and replace my missing ones? The guy at HMV said their stock is all the same shipment so if I get a replacement it's most likely to have the same issue.
Any hardware shop. B&Q for example.
*Sent from Nexus S*
Asus apparently decided your screen attachment is better without those two screws, and you are going to replace them. Why?
Sent from my Nexus 7 using xda app-developers app
Put them in and watch that screen rise even more
Sent from my Nexus 7 using Tapatalk 2
really? So the only fix is the glue? I thought as some seem to be fixing their screen lift by tightening the screws it would work. Back to the drawing board I guess.
Sent from my Nexus 7 using xda app-developers app
Give it a shot if you want, sod putting glue anyway near my screen, if its that bad take it back
Sent from my Nexus 7 using Tapatalk 2
The screen lift isn't too bad more worried about it getting worse in the future. I'm thinking about returning it but my Nexus is perfect bar this lift and with all the issues being reported I'm worried I'll get one with even more issues.
Sent from my Nexus 7 using xda app-developers app
I have a little and a mean a little hardly even noticeable screen lift on the left hand side if u hold in portrait and type with ya thumbs its wear my hand would go, I'm not returning again I'm on my 3rd
Sent from my Nexus 7 using Tapatalk 2

Replacement Nexus 4?

So, guys, I have had my nexus 4 since January now, and days after I got it, it had a squeaky bezel (I think that's the correct word) and the speakers raddled. I have popped a case on it, and since tried to forget about it. Unfortunately, to this day I can't get over it. If I contacted google, would they let me return the device, and get a replacement? It does have a few small scratches, but nothing that would have caused any issues.
I think January is way out of your return period. You could give them a call but pretty sure they'd say no.
Sent from my Nexus 4 using Tapatalk 4 Beta
It does say there's 12 months of warranty doesn't it?
Sent from my Nexus 4 using xda premium

Smashed screen question

Hey all, I convinced a friend to get the nexus 4 and she had it for about a month before it fell/got ran over from a golf cart and now the screen is smashed and of course no touch input activity. The phone will still power on, receive calls/text and otherwise seems undamaged. My question is, do I suggest to her to sell it as is to some willing person as a fixer upper or do I order a new screen and fix it for her? Costs are the topic she is wondering. Like I say, phone works, no cosmetic damage besides the screen, and the back glass is fully intact.
Any help is always appreciated!
TIA
Sent from my Nexus 4 using xda app-developers app
Do you have any experience with repairing a screen? If not it might just be better to buy another Nexus off of Craigslist and possibly sell this one for around $50-$80. The least you'll probably find another Nexus 4 on Craigslist for is $150. I paid $200 for mine (16gb in mint condition) off of Craigslist 2 months ago
Sent from my Nexus 4 using XDA Premium 4 mobile app
Buy a screen assembly (includes both LCD and digitizer) for the Nexus 4 on ebay and use a T5 torque screwdriver to open the phone. It's not very difficult of a process.
Lcd assembly are $140 shipped OEM on eBay. U also need the tools
Sent from my neXus⁴ using Tapatalk 2
Thanks guys,
Yes, I've repaired other screens before so I'm not worried about that process. Thanks for all the help, decision time.
Cheers
Sent from my Nexus 4 using xda app-developers app
Nexus 4 are pretty easy to take apart. Just watch out for the ribbon cables

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