Database Users

gone and broke it

any help is gratefully received.
i was doing a rom update(pugs) and the unit has become stuck in what i think is bootloader mode. the screen is dark and displays "serial v1.01
after much searching on this forum i tried to hard reset then run maupgradeut again.
problem is that activesync no longer detects my device.
ive tried pressing power/reset/action buttons to no effect.does this mean i now have a pretty coffee coaster.

now you were at bootloader mode. try remove the device n put it back on cradle, for sure windows will detect it. after that, try run the upgrade again. The problem that you're having now are same like me when I first bought my device. The answer is good being a newbies n ready to ask question at here. hahahahah
thanks

now youve hit the nail squarely on the head. i thought i knew enough to update but when its gone boobies up realised i dont.
ive tried resetting the device and then connecting to my pc several times with no success.
anyone know how to take the device out of bootloader mode. im hoping theres a backup stored on the device that will boot...or...anyone know how to get the pc to recognise the damn thing before i launch it out of the window(all the way to an o2 shop).
im sure im not alone(can hear the voices)

took some brain power on my part. turns out microsoft activesync was the problem.
upgraded to the latest version and everything went as it should.

new trinity

Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle

Hi guys,
I realise I may have upset people by posting a question before I have contributed anything to the forum.
Will be happy to do so when I have the phone up and running.
Here's a quick introduction......... if that's the protocol.
Am a retired aged person who loves tinkering with new technology. Was first introduced to computers with the Sinclair ZX81 which had 1k of ram, yes 1k!
I even got a 16k rampak for the back. Such wonderful technology, I also had a fiddle with machine code programming.
Then I got a Commodore 64, more fun. Later on, I got a Psion, again more programming and compiling fun. Then laterley I have a couple of pc's and a laptop. Also got recently a psp and liked it so much that I bought another one with custom firmeware on it. Have had lots of fun upgrading and such.
Just got a garmin for the car too for when we go off to France for a few months with caravan.
Just a quick introduction as to who I am. Have had a look at some of the posts and I have lots to learn. Thanks for making it happen to a golden oldie.
Cheers
Puddle ('cause my hobby is scuba diving)

Hmmm....I feel for you. My Trinity has the original wm5 rom, when I boot it up it starts with the white HTC screen you described but then kicks into windows. I doesn't sound good!
As for contributing first...don't stress about it. We all have to start somewhere

Thanks for the reply, the chap who sold me the phone is going to ring me tomorrow to see if he can sort it out.
My sim is a non 3g, is it possible that this could be the problem?
If it's something so simple I should be lucky.
I was really excited about getting the phone - a bit of a bummer that it isn't working.
Cheers
Lyv

I don't think it is the sim! Does the device boot without the sim? If not then it something deeper!

No, it is exactly the same with no sim in. Oh dear.
Perhaps it can be remedied by re flashing ??? The guy who previously flashed it may have the solution.
Cheers
Lyv

puddlediver said:
Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle
Click to expand...
Click to collapse
Before thinking about reflashing, try Hard Resetting. Be warned: you will lose all data on your phone! ...but it could be a solution for your problem.

Thanks for the advice, will speak to the guy I bought it off tomorrow evening and if we don't get anywhere consider the hard reboot. (under guidance).
Regards
Lyv

Sorry.
It was my phone you bought so hello again! It's very strange that it's not getting past the Windows 6.1 splash screen even without a SIM as it was booting fine when I sent it and if it isn't getting past their even with the SIM removed then it may be something more intrinsic although I don't know what.
Hard reset the phone by pressing and holding both the soft keys and then using the stylus to reset the phone and follow the prompts, it will erase TomTom but you have all the back ups to reinstall that and I'll ring you and talk you through the process.
If the hard reset doesn't work then I'll shove a Mini SD to SD card converter in the post to you and walk you through flashing a new ROM from the memory card and if that doesn't fix it then I'm stumped and I'll give you a refund, but I'm sure it won't come to that.
Sorry for all the hassle!
Mike

Or if you're still awake feel free to ring me (don't mind returning the call to save your phone bill) and I'll try and talk you through everything now as I'll be up for an hour or two yet, you should have my phone number in the PM I sent you on YD.

Thanks for the reply Mike, would have been tucked up in bed when you posted so will speak with you tonight. Give me a bell on my landline, notified on yd site pm. I could ask a silly question.......did you load WM6.1?
Cheers
Lyv

Oh dear, all our efforts failed Looks like it's dead. Could have been dropped in transit, thank goodness for insurance.
Will have to look for another phone now.
Cheers
Lyv

not even flashing the firmware again helped ?

Soft and hard resetting does nothing. I tried connecting the device up to my pc with the usb cable but xp didn't have the drivers so can't access via that method.
Thanks for the reply anyway.
Lyv

You need to download and install Active Sync (at least version 4) before Windows XP will recognise the phone.
Get it here

Thanks IK, will download and try again. I was on an older version of activesync from when I used to use the IPAQ.
Cheers
Lyv

Upgraded my activesync to 4.5 and connected trinity. xp detected that a usb device had been added and activesync attempted to connect. At the end it gave up with a message that the connection to the windows mobile device couldn't be made.
The device itself had the red light at the top to show that it was taking power from the usb and the wm6.1 splash screen is still showing.
No joy, must be dead.
Thanks for help
Lyv

I shall be writing a long, complaining letter to Royal Mail
From what the OP has said it sounds like the phone's reset button isn't working at all as she can't get the phone to enter bootloader or hard/soft reset the phone and the only way to power it down is to remove the battery so it sounds well and truly bricked.
I'll have a play when it gets sent back to me and may ask you guys for some help sorting it but I'm not hopeful.

Hi Mike,
Money arrived in Bank account. I've posted your phone etc back to you today, special delivery, so you should get it tomorrow or Saturday at the latest.
Hope you get some joy from PO.
Cheers
Lyv
Still looking for a phone ...... ah hum, am even thinking of the mda vario II

Got a new phone on the way now - it's an xda trion. Yes, I know, not one of yours.
However, I'm sure I will get loads of fun out of it.
Over to the Hermes sub forum for me.
Cheerio
Lyv

Dopod D810 Windows Wont Load

Hi Everyone
I have a dopod d810 (im pretty sure that my dopod is the samne phone as the trinity, since dopod was bought out from htc, the name was changed) that turns on, The HTC screen comes up first (htc made the phone, well dopod did but htc bought the dopod company out)then it just stops and wont go any further. Usualy when I turn on the phone, the HTC screen comes up first then windows mobile 6 loads up etc. I contacted the 3 helpdesk and told them all this and they said that often its a software issue and taking it to a service centre and getting them to reinstall the phones software (from what the service tech told me, they wipe everything and reinstall the phone software and windows mobile 6) should fix the problem.
What I am wondering about is, how do they reload the software in? And is there anything I can try before I haveto take the pda to a service centre? I did a search on the net and the only thing I came accross was a bit of info that says if you want to delete everything on your mobile, hold down the power and reset button using a pin or stylus and this will delete everything and restore the factory settings etc.
If anyone has ever had a similar problem to mine, was it as simple as taking it to a phone service guy to reload the phone software or was it something to do with the hardware. I would like to know because reloading the software apparantly only takes about an hour and I can wait at the service centre, but if it is something more serious like a hardware problem, then thats a realy different story. I know its realy difficult to diagnose these kind of things like this, but as I said before, if someone has had the same problem Ive had, and it was a simple matter of redoing the software then I would realy appreciate knowing. The tech said that since it atleast turns on and the HTC screen shows up, then it "may" be software.
Any advice would be appreciated.

Argh
Hi everyone. I cant believe how easy it is to have fixed this problem. I just did a hard reset. I didnt even think to do this, but I didnt think it would work unless I was in the windows mobile 6 environment. I thought the phone was dead, I guess I assumed the worse since this has never happened before. I just saved myself about $150

[Q] [Help]HS2 Wont start after new LCD

Hello all.
I have a HD2 that I havent done anything with, exept getting and installing some small programs.
No new ROM, no attempt to install W7, its more or like a Virgin.
However I made a fool of me, and managed to damage the LCD and finally got it changed. Got the Phone back from the company (MBlue Ltd in UK), and tried to start it up. But No....
Pressing ON, the phone vibrates, gives some light in the screen, sort of like you see its ON its a "white glow", but you dont get any more. The Jingle comes on, theres light in my buttons at the low end of phone, and NOTHING more.
I have had it on for long time, but nothing....
When I finally sendt the phone away, the battery was discharged, but as I have a new battery I put that in, and it charges and all.
Ive studied this thread: forum.xda-developers.com/showthread.php?t=638210
But as I CAN charge I fell that Im somewhat related but not fully in the same situation as the Original Poster there.
# Could it be that my phone somewhat has gotten overheated or anything else?
# Is the only and best solution to send it to HTC and let them look on it?
Ive tried to HARD and SOFT reset, but still nothing.
[EDIT] Connecting the phone to my PC, It is recognised and its recognised as a HD2 T8585
Looking more and reading more on the Forum I suspect theres a problem in the connection between the "fx-card" and the screen. (stupid way of saying it though)
Glad for any input here. Thanks in advance.
Tom

Flattop said:
Hello all.
I have a HD2 that I havent done anything with, exept getting and installing some small programs.
No new ROM, no attempt to install W7, its more or like a Virgin.
However I made a fool of me, and managed to damage the LCD and finally got it changed. Got the Phone back from the company (MBlue Ltd in UK), and tried to start it up. But No....
Pressing ON, the phone vibrates, gives some light in the screen, sort of like you see its ON its a "white glow", but you dont get any more. The Jingle comes on, theres light in my buttons at the low end of phone, and NOTHING more.
I have had it on for long time, but nothing....
When I finally sendt the phone away, the battery was discharged, but as I have a new battery I put that in, and it charges and all.
Ive studied this thread: forum.xda-developers.com/showthread.php?t=638210
But as I CAN charge I fell that Im somewhat related but not fully in the same situation as the Original Poster there.
# Could it be that my phone somewhat has gotten overheated or anything else?
# Is the only and best solution to send it to HTC and let them look on it?
Ive tried to HARD and SOFT reset, but still nothing.
[EDIT] Connecting the phone to my PC, It is recognised and its recognised as a HD2 T8585
Looking more and reading more on the Forum I suspect theres a problem in the connection between the "fx-card" and the screen. (stupid way of saying it though)
Glad for any input here. Thanks in advance.
Tom
Click to expand...
Click to collapse
Does your computer synchronize with your phone(connecting to activesync/mobile device center)? Then it is booted in Windows Mobile, the possibility is that the screen is broken then.

I thought the Screen might not be properly connected, or broken yes.
I better get in contact with the repair company.
But if other too have opininons, please bring em on... ;-)

Returned to repairplace, they fixed it.
My best guess is thy didnt check their own repair so they had to connect/fix something.

Flattop said:
Returned to repairplace, they fixed it.
My best guess is thy didnt check their own repair so they had to connect/fix something.
Click to expand...
Click to collapse
Good point, they're responsible for their repair: it is better this way because it's possible they damaged something while repairing and that part, if needs replacement, it should be their obligation, not yours!

HD2 stuck at go go go!

Hello all,
I want to start off by apologizing if this has been answered somewhere else........because if it has....I simply just cannot find it. I have been looking for hours and hours because i know people don't like reposts, but alas I don't know what else to do.
My Dad brought me his HD2 about a year ago complaining that he didn't want windows mobile anymore and he had actually been trying to install android following the instructions here on xda. Well I helped him get it installed using magldr and it has been working great. The other day he dropped his phone about 8 feet and broke the screen. The phone still worked fine, just a nice crack or 2 or 3 in the middle of the screen. He had the phone replaced but now whenever he boots it just gets stuck at go go go!
I have tried task 29, but when it comes to the screen that says current phone version it is blank then the next screen it tries to update but then it fails (see attachment). So i opened the Windows mobile device center to see if it was seeing the phone and sure enough it isn't syncing and i am not sure how to get it to sync. I did read however that I could just take the phone to the bootloader (the screen with the 3 colors), make sure that it said usb at the bottom and task 29 from there, but i got the same result.
I am pretty sure the radio is a 2.15.5* version, although i dont remember for sure because i did this so long ago. I thought it showed the radio on the bootloader screen, but now that i look it does not. It is on SPL-2.08.
Any ideas, thoughts or suggestions would be greatly appreciated. Thanks in advance for the help.
signed -senior frustrated

try using windows XP (activesync) and reflash...

troubleshooting step 1
phezthie said:
try using windows XP (activesync) and reflash...
Click to expand...
Click to collapse
Thanks for the suggestion!
I am using windows 7, but i do have windows xp mode. I installed activesync in the VM but it still cannot see my phone. I went into the bootloader and connect the cable, it changed to usb so i thought i would try and run the RUU exe and see if i would have any luck, but i am getting the same result. I am guessing the phone has to be recognized by the active sync, am i right? How can i go about getting it to recognize it?

You should try to reflash it with a stock ROM from microSD and see if everything else, but usb port, is OK.
NB It seems your usb port is faulty...