Can't keep 4g/LTE and voice calls at the same time - Droid RAZR M Q&A, Help & Troubleshooting

Unlocked and rooted.
Was on latest CM 10.2 nightly.
4g started coming in and out and eventually I just lost 4g. Everything else was fine.
Friday I went to the store and got a new sim card. Since I was still on CM10.2, I couldn't *228 and reactivate because the keyboard doesn't come up once you connect, but eventually, after a few reboots my 4g was back.
As an aside, they noticed I was unlocked and rooted but since it was a reseller, not a corp store, I think they let it slide.
4g works fine the rest of the day Friday.
Saturday, does the same thing. In and out and then finally lost.
Powered off and replaced the sim a few times. No luck.
Wiped and flashed my last verion of Stock and still no luck.
Went into ##7764726 and found where I could force LTE only (You can't do it through stock settings)
Reboot and 4g works fine, but I lost regular mobile service. ie; can't make phone calls.
Went into settings, toggled between Global --- LTE/CDMA got my mobile service back, but lost 4g again.
Did this a few times. Consistently the same results.
I haven't used Matt's utility yet to go back to bone stock, but before I do that, any other ideas?
TIA
Sent from my XT907 using Tapatalk

FirePsych said:
Unlocked and rooted.
Was on latest CM 10.2 nightly.
4g started coming in and out and eventually I just lost 4g. Everything else was fine.
Friday I went to the store and got a new sim card. Since I was still on CM10.2, I couldn't *228 and reactivate because the keyboard doesn't come up once you connect, but eventually, after a few reboots my 4g was back.
As an aside, they noticed I was unlocked and rooted but since it was a reseller, not a corp store, I think they let it slide.
4g works fine the rest of the day Friday.
Saturday, does the same thing. In and out and then finally lost.
Powered off and replaced the sim a few times. No luck.
Wiped and flashed my last verion of Stock and still no luck.
Went into ##7764726 and found where I could force LTE only (You can't do it through stock settings)
Reboot and 4g works fine, but I lost regular mobile service. ie; can't make phone calls.
Went into settings, toggled between Global --- LTE/CDMA got my mobile service back, but lost 4g again.
Did this a few times. Consistently the same results.
I haven't used Matt's utility yet to go back to bone stock, but before I do that, any other ideas?
TIA
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
Did you ever mess with the "band" in the 3 dot menu in the phone info hidden app? Or test mode may also bork your radio partition in the same unfixable way. Rsd is the only. DIY or see my restore sticky. Data wipe is a must before you rsd.

I didn't see a 3 dot menu and so I didn't mess with the band. At least not that way. I'm not using a third party app. I just dialed the key sequence to get to the settings.
I'll try RSD tonight when I get off shift or as soon as I can this week.
BTW, I hadn't made any changes when this first started other than restoring VZW settings in build prop for @ecips CM 11 rom. But the build prop has since been written over several times each time I wipe and flash or restore a ROM.
Thanks.
Sent from my XT907 using Tapatalk

After making my last post I went back to @ecips OP and saw two lines in the build.prop that aren't in my current build.prop. I wonder if that's the difference.
These are the two lines I don't have:
telephony.rilV7NeedCDMALTEPhone=true /
ro.cdma.subscribe_on_ruim_ready=true /
Sent from my XT907 using Tapatalk

FirePsych said:
After making my last post I went back to evils OP and saw two lines in the build.prop that aren't in my current build.prop. I wonder if that's the difference.
These are the two lines I don't have:
telephony.rilV7NeedCDMALTEPhone=true /
ro.cdma.subscribe_on_ruim_ready=true /
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
I cannot say. Restore your stock rom though recovery & test.

Looked around a little more and Band says: US Cellular 800mz.
I'm on VZW. That could be it.
I don't know how to change it on my phone.
I can't RSD till I get home tonight.
Sent from my XT907 using Tapatalk

E=FirePsych;48038556]Looked around a little more and Band says: US Cellular 800mz.
I'm on VZW. That could be it.
I don't know how to change it on my phone.
I can't RSD till I get home tonight.
Sent from my XT907 using Tapatalk[/QUOTE]
See
http://forum.xda-developers.com/showthread.php?t=2166542
---------- Post added at 01:49 PM ---------- Previous post was at 01:43 PM ----------
Cellzealot knows bout this.

Correct me if I'm wrong, but if you #228 it kills your LTE. At least it does on Verizon...
IIRC when you do that, you need a new SIM...
Anyways...
I think you might have a weak 4g signal. When it's on 4g/3g/1x, it defaults to 3g due to the weak LTE signal. When on LTE only, it has to stick on LTE. Of course since LTE can't do voice or SMS(?), those won't work...
Sent from my xt-907 using Tapatalk

sloosecannon said:
Correct me if I'm wrong, but if you #228 it kills your LTE. At least it does on Verizon...
IIRC when you do that, you need a new SIM...
Anyways...
I think you might have a weak 4g signal. When it's on 4g/3g/1x, it defaults to 3g due to the weak LTE signal. When on LTE only, it has to stick on LTE. Of course since LTE can't do voice or SMS(?), those won't work...
Sent from my xt-907 using Tapatalk
Click to expand...
Click to collapse
I've read that before.
This happened though before I tried *228 for the first time.
I've also been in and out of strong 4g areas, so I'm not sure it's a signal strength issue.
Also, when I look at my signal strength, I'm receiving 1x and 4g signals with the 4g signal generally being stronger (lower db).
Interestingly, SMS works when I'm on LTE only. The only problem is that I can't make or receive calls.
Going to try a few resets now with RSD and/or Matt's utility.
Last options will be a new sim, or gasp, trying to get the phone replaced. I've had it less than two months, so time-wise, I'm good for the warranty. Unfortunately, it's unlocked....

I couldln't get RSDlite to install on my PC. Win 7 64bit. I got an administrative rights error. I'm the administrator on my PC. I know there's a fix for it and I did a few searches, but my brain is shot.
I used Matt's Utility and restored this back to the stone age and didn't do any of the google updates. Still stuck on 3g.
I'll try again tomorrow, but chances are my sim card is shot. But, why would I go through 2 sim cards in one week?
I also looked at @Zealots thread. That seems to be more for flashing a VZW phone onto another network. I'm in the opposite boat. But again, the brain's tired. I'll try again tomorrow.
Thanks guys for your advice.

FirePsych said:
I couldln't get RSDlite to install on my PC. Win 7 64bit. I got an administrative rights error. I'm the administrator on my PC. I know there's a fix for it and I did a few searches, but my brain is shot.
I used Matt's Utility and restored this back to the stone age and didn't do any of the google updates. Still stuck on 3g.
I'll try again tomorrow, but chances are my sim card is shot. But, why would I go through 2 sim cards in one week?
I also looked at @Zealots thread. That seems to be more for flashing a VZW phone onto another network. I'm in the opposite boat. But again, the brain's tired. I'll try again tomorrow.
Thanks guys for your advice.
Click to expand...
Click to collapse
You did run the installer as an administrator right?

sloosecannon said:
You did run the installer as an administrator right?
Click to expand...
Click to collapse
I tried that. Right click on the .msi, but Run as Administrator wasn't an option. I've run into that before with other apps and that's worked.
I downloaded RSDLite 6.1.5 (I think), unzipped it and then installed. I'm thinking I made my mistake somewhere in there, but I'm not sure where.
Also, as a side note, I did some reading and know I understand why @Zealots fix may help.
Voice is basically over CDMA which is ruim. LTE is basically gsm which is sim. I may need to tell my phone to actually use sim when it's set to ruim/ in settings. The full restore through RSD might achieve the same goal.
At least I think that's right.
I also understand that we don't have true voice over LTE. VZW LTE devices effectively are using two radios at once. the 1x/CDMA/EVDO radio and the LTE radio.
Both seem to work on my phone, just not together.

FirePsych said:
I tried that. Right click on the .msi, but Run as Administrator wasn't an option. I've run into that before with other apps and that's worked.
I downloaded RSDLite 6.1.5 (I think), unzipped it and then installed. I'm thinking I made my mistake somewhere in there, but I'm not sure where.
Also, as a side note, I did some reading and know I understand why @Zealots fix may help.
Voice is basically over CDMA which is ruim. LTE is basically gsm which is sim. I may need to tell my phone to actually use sim when it's set to ruim/ in settings. The full restore through RSD might achieve the same goal.
At least I think that's right.
I also understand that we don't have true voice over LTE. VZW LTE devices effectively are using two radios at once. the 1x/CDMA/EVDO radio and the LTE radio.
Both seem to work on my phone, just not together.
Click to expand...
Click to collapse
Ah right. .msi files theoretically should attempt to elevate while running.
That's not quite the case. LTE has no voice built in at all. Technically, when your phone switches from 3g to LTE, it's jumping network types. VZW doesn't have any GSM voice capability - it's all done over CDMA. When your phone is in LTE only mode, you'll never have voice. At least not unless we get LTE-A on the M, assuming that's even possible. Interestingly enough, the SIM handles CDMA affiliation as well (same as doing #228 does) - all your account data and PRLs and stuff are on the SIM card.
Yes there are two radios (also why LTE is such a battery drain - it's literally a separate radio board).
A full restore would be a good idea, and you could also try someone else's VZW SIM in the phone. You may have 3 different points of failure here: hardware (phone radio is screwed, you're SOL), software (full restore or OTA update should fix that), or SIM (get a new SIM... Again... Lol). If we can isolate it to the phone or SIM, that should help us figure out the problem.
EDIT: WAAAIT a second. You're on 10.2? Was your network mode on the default that came with the ROM? Cause that doesn't work. That might be your problem
EDIT 2: you need to be on "LTE / CDMA / EvDo". Anything else probably WON'T work.
Sent from my Nexus 7 using Tapatalk 4

I used Matt's utility/suite and restored to stock. I believe that uses RSDlite. Once I restored to stock I had the same problem. I don't know if using just RSDlite does the same thing, but once I get it installed I'll give it a shot.
Regardless of which ROM I use I'm on LTE/CDMA/EvDO and I don't get LTE.
I can get a good LTE signal if I choose LTE only either through the ROM settings (CM, AOKP, etc) or ##program on stock.
I've had the phone almost two months and been on a variety of ROMs; stock through 4.4 based. This only started last week.
Sent from my XT907 using Tapatalk

Sim card

aviwdoowks said:
Sim card
Click to expand...
Click to collapse
By this you mean that I've effectively ruled out it being a software issue and it's either the card or hardware?
So, let's say it's the card and I swing by and they pop in a new one. Any idea how to keep this from happening again? Or can a bad radio(s) fry a card?

FirePsych said:
By this you mean that I've effectively ruled out it being a software issue and it's either the card or hardware?
So, let's say it's the card and I swing by and they pop in a new one. Any idea how to keep this from happening again? Or can a bad radio(s) fry a card?
Click to expand...
Click to collapse
Card is easy to replace. I had a bad one. I do not think hw will fry one.

FirePsych said:
By this you mean that I've effectively ruled out it being a software issue and it's either the card or hardware?
So, let's say it's the card and I swing by and they pop in a new one. Any idea how to keep this from happening again? Or can a bad radio(s) fry a card?
Click to expand...
Click to collapse
Bad radio boards could fry a card. I'm sure it's possible. Whether it's happened before or not, I have no idea.
Yeah, I'd try a new SIM. Looks like you might have gotten two lemon SIMs in a row...

Thanks. Didn't have time today. Will try again tomorrow.
It's a retail store that sells exclusively VZW but it's not a corporate store. Maybe they get the leftovers.
Sent from my XT907 using Tapatalk

FirePsych said:
Thanks. Didn't have time today. Will try again tomorrow.
It's a retail store that sells exclusively VZW but it's not a corporate store. Maybe they get the leftovers.
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
Lol. You could go in to a corporate store and demand an Isis SIM. I did that a while back, despite the fact I was on CM10.1 and can't even use it
FWIW, I got it to test stuff with wallet... But yeah...
Sent from my Nexus 7 using Tapatalk 4

Related

Please HELP! Data almost non-existent!!

Hey guys, I need some help.
I've been using my HD2 for two months now with little to no issue.
I've installed a couple of different Android ROMs with success, and enjoyed using them.
Recently I tried one that I didn't like, and decided to restore my phone to factory WinMO ROM.
Since then, I've had HORRIBLE data speeds...
I'm talking 50-60Kb/s where I used to get at LEAST 500Kb/s...
What on earth happened??
I'm currently on stock WinMO ROM with nothing flashed except for HSPL.
Can anyone help?
nova hands said:
Hey guys, I need some help.
I've been using my HD2 for two months now with little to no issue.
I've installed a couple of different Android ROMs with success, and enjoyed using them.
Recently I tried one that I didn't like, and decided to restore my phone to factory WinMO ROM.
Since then, I've had HORRIBLE data speeds...
I'm talking 50-60Kb/s where I used to get at LEAST 500Kb/s...
What on earth happened??
I'm currently on stock WinMO ROM with nothing flashed except for HSPL.
Can anyone help?
Click to expand...
Click to collapse
It may be the Radio...
deadmansink said:
It may be the Radio...
Click to expand...
Click to collapse
Well, I'm using stock Radio right now... 2.08.50.08_2
When I was on Android, I was using 2.15.50.14. That was the same one I had been using all along.
Makes no sense.
I actually did a Task29 and formatted the memory card, too. That should have erased everything.
Oddly enough, when I restored the phone to its original WinMO ROM, it had somehow remembered my Web2Go favorites.
nova hands said:
Well, I'm using stock Radio right now... 2.08.50.08_2
When I was on Android, I was using 2.15.50.14. That was the same one I had been using all along.
Makes no sense.
I actually did a Task29 and formatted the memory card, too. That should have erased everything.
Oddly enough, when I restored the phone to its original WinMO ROM, it had somehow remembered my Web2Go favorites.
Click to expand...
Click to collapse
You know, every time you change a build/ROM it may change the DNS settings. Have you double checked those? Most builds use a default Google DNS, but check your carrier, most likely T-Mobile. My thumbnail has those settings that can be found in the system/build.prop file; edit/add to look like mine.
I think I mentioned this to you already on a different thread, did I?
deadmansink said:
I think I mentioned this to you already on a different thread, did I?
Click to expand...
Click to collapse
Yeah, but now I'm dealing with slow speeds in Windows Mobile. I'm not even in Android yet. I don't think I'm going to get fast data speeds in Android with your settings if I can't even get them in stock Windows Mobile. Or am I completely wrong?
nova hands said:
Yeah, but now I'm dealing with slow speeds in Windows Mobile. I'm not even in Android yet. I don't think I'm going to get fast data speeds in Android with your settings if I can't even get them in stock Windows Mobile. Or am I completely wrong?
Click to expand...
Click to collapse
What's your signal strength? Did you already mention that you're getting "H"?
I know you flashed the WMRom, but what Radio is it? Have you tried changing Radios after flashing stock Rom? I'm seeing a lot of different opinions on Roms from 2.10-2.15, but 2.10 seems to be the front-runner. I'll keep checking...
If you go to the settings tab > wireless controls > phone > band ; are network type and band frequency set on auto?
You can also change APN settings, check for alternate APN's. That's all I've found through Google and XDA...
deadmansink said:
What's your signal strength? Did you already mention that you're getting "H"?
Click to expand...
Click to collapse
Yeah, full signal and the "H".
deadmansink said:
I know you flashed the WMRom, but what Radio is it? Have you tried changing Radios after flashing stock Rom? I'm seeing a lot of different opinions on Roms from 2.10-2.15, but 2.10 seems to be the front-runner. I'll keep checking...
Click to expand...
Click to collapse
I'm on 2.15.50.14. It's the one I was using before when I was getting decent speeds at 500kb/s. I reflashed it again after installing VBNRom and Android.
deadmansink said:
If you go to the settings tab > wireless controls > phone > band ; are network type and band frequency set on auto?
Click to expand...
Click to collapse
Is this in WinMO or Android? If you mean Android, then yes, I set it to GSM/WCDMA Auto.
deadmansink said:
You can also change APN settings, check for alternate APN's. That's all I've found through Google and XDA...
Click to expand...
Click to collapse
I set my APN to match yours, and edited my build.prop to include your #DNS settings.
This is what I get for complaining that 500kb/s is not fast enough.
Maybe my pain can help you. I have been having the same terrible data speeds on both my HD2 and Mytouch Slide phones for almost a year. T-Mobile kept telling me to get new sim cards. That never helped for very long. Replaced all the phones and no change. My data slowed down to 50-60k just like yours. Dropped calls all over the place. Data stalling. T-Mobile gave up and said it was structural interference. I called BS. They even offered to cancel my contracts with no charge to me. I called in 2 days ago and spoke with someone in Tier 2 support who had a clue finally. She said I had old sims. I called BS. But she informed me that T-Mobile has new UICC SIMS that are designed for the 3.5G network they now run. Long story short I went to my local T-Mobile store and asked for 2 new UICC SIMS and that fixed the issue. I am now getting almost 4mbits down and 1.7mbits up on both lines with only 2 bars of signal in my house. No data stalls, no dropped calls, and the quality is better. Here is some info on wikipedia about the new UICC cards. They are basically a system on a chip and assist with the 3G communications stuff. http://en.wikipedia.org/wiki/UICC
Here is a whole thread about it in the T-Mobile forum with pictures of old vs new sim towards the bottom. http://forums.t-mobile.com/t5/myTouch-4G/Updating-Sim-Card-Does-it-really-matter/m-p/546631
nova hands said:
Yeah, full signal and the "H".
I'm on 2.15.50.14. It's the one I was using before when I was getting decent speeds at 500kb/s. I reflashed it again after installing VBNRom and Android.
Is this in WinMO or Android? If you mean Android, then yes, I set it to GSM/WCDMA Auto.
I set my APN to match yours, and edited my build.prop to include your #DNS settings.
This is what I get for complaining that 500kb/s is not fast enough.
Click to expand...
Click to collapse
No worries, I was actually referring to WM on all accounts, since that's what you said that you were having a problem with. Searching through Google and XDA lead me to those questions and recommendations. The last post seems reasonable, I would check on that. Also, T-Mobile changed there DATA specs, and I saw that they lowered the bar to 5gs and a speed cap after, maybe you were pulling some speed doing something and they capped it? Don't know, but check on the SIM card deal, see what you got.
kevev said:
Maybe my pain can help you. I have been having the same terrible data speeds on both my HD2 and Mytouch Slide phones for almost a year. T-Mobile kept telling me to get new sim cards. That never helped for very long. Replaced all the phones and no change. My data slowed down to 50-60k just like yours. Dropped calls all over the place. Data stalling. T-Mobile gave up and said it was structural interference. I called BS. They even offered to cancel my contracts with no charge to me. I called in 2 days ago and spoke with someone in Tier 2 support who had a clue finally. She said I had old sims. I called BS. But she informed me that T-Mobile has new UICC SIMS that are designed for the 3.5G network they now run. Long story short I went to my local T-Mobile store and asked for 2 new UICC SIMS and that fixed the issue. I am now getting almost 4mbits down and 1.7mbits up on both lines with only 2 bars of signal in my house. No data stalls, no dropped calls, and the quality is better. Here is some info on wikipedia about the new UICC cards. They are basically a system on a chip and assist with the 3G communications stuff. http://en.wikipedia.org/wiki/UICC
Here is a whole thread about it in the T-Mobile forum with pictures of old vs new sim towards the bottom. http://forums.t-mobile.com/t5/myTouch-4G/Updating-Sim-Card-Does-it-really-matter/m-p/546631
Click to expand...
Click to collapse
I checked... I have a new one. It has the "TM9073" on it.
Thanks, tho. THat was a good thought....
I actually got a text message this morning from T-Mobile:
"Free T-Mobile Message: Due to the amount of data you have used this billing cycle, your data speed will be slowed the remainder of the cycle."
So, that probably explains my 50-60kb/s speeds right now.
It still doesn't explain my typical 500kb/s, though...
nova hands said:
I checked... I have a new one. It has the "TM9073" on it.
Thanks, tho. THat was a good thought....
I actually got a text message this morning from T-Mobile:
"Free T-Mobile Message: Due to the amount of data you have used this billing cycle, your data speed will be slowed the remainder of the cycle."
So, that probably explains my 50-60kb/s speeds right now.
It still doesn't explain my typical 500kb/s, though...
Click to expand...
Click to collapse
It's probably because you hadn't reached the cap, yet. This is to prevent people to use phone as a modem and have internet basically for free, and not use their mobile broadban service. After the "billing cycle" it should go back up.

[Q] Nexus 4 LTE in Canada - Stopped Working

Hello,
I have a Nexus 4, my carrier is Telus. I have had my phone for 3 weeks now. When I first got it, I used the *#*#4636#*#* trick to get LTE on my phone. It worked great! According to speed test I was getting 27mbps download, whereas on HSPA+ i got 7mbps.
In the last two days, for some reason my phone will not work on the LTE network. I get full bars but they are grey. Also, when the connection used to work, there would be flashing up and down arrows on the signal bars. Now, there is only a flashing up arrow (no down arrow).
I called telus tech support and had them reset the connection to my phone, I also bought a new micro sim card, neither worked.
I do not require LTE by any means, but it is disappointing that I cannot figure this out. Has anyone had a similar problem? I spent the last few days checking other posts and there doesn't seem to be anything similar posted. If there is, I apologize, I am a noob, and I watched the noob video.
Take care
N
swift101 said:
Hello,
I have a Nexus 4, my carrier is Telus. I have had my phone for 3 weeks now. When I first got it, I used the *#*#4636#*#* trick to get LTE on my phone. It worked great! According to speed test I was getting 27mbps download, whereas on HSPA+ i got 7mbps.
In the last two days, for some reason my phone will not work on the LTE network. I get full bars but they are grey. Also, when the connection used to work, there would be flashing up and down arrows on the signal bars. Now, there is only a flashing up arrow (no down arrow).
I called telus tech support and had them reset the connection to my phone, I also bought a new micro sim card, neither worked.
I do not require LTE by any means, but it is disappointing that I cannot figure this out. Has anyone had a similar problem? I spent the last few days checking other posts and there doesn't seem to be anything similar posted. If there is, I apologize, I am a noob, and I watched the noob video.
Take care
N
Click to expand...
Click to collapse
Hey there. Fell Canadian (and TELUS customer) here. I live in British Columbia, and I just checked my LTE and it seems to be working. Are you using a custom ROM? What Baseband version do you have? I'm on M9615A 2.0.1700.33. Hope this helps.
Sobai said:
Hey there. Fell Canadian (and TELUS customer) here. I live in British Columbia, and I just checked my LTE and it seems to be working. Are you using a custom ROM? What Baseband version do you have? I'm on M9615A 2.0.1700.33. Hope this helps.
Click to expand...
Click to collapse
Hi,
Thanks for the reply. I am not using a custom rom and we have the same baseband version
That's strange. What part of Canada are you in?
Sent from my Nexus 4 using xda premium
Sobai said:
That's strange. What part of Canada are you in?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I am in Toronto. I told google that my device makes a buzzing noise (which it does) and they are sending me a replacement. Hopefully the new phone won't have the same connectivity issues.
Did you try changing your APN settings? I know for Rogers customers, there is a specific/different APN to use when you want to use their LTE network on your Nexus 4.
does it work without LTE? if you go back into the settings and change it back to the default, does it work on HSPA+ or 3g?
My LTE works, and is really really fast. download is about 90mbits/s and upload is about 75. I am in Barrie Ontario, on Koodo.
However, the speedtest app will not work, no matter what I do. So I have to use some other crappy app. Anyone else?

LTE Problem

Ever since I took OTA update I cannot get the LTE to stay locked on it keeps going back to 3g. My wife has the same phone and hers stays in LTE. So I know it isn't the towers. She took the OTA update also. The only difference is mine is rooted on the new KK. Anyone else have that problem? Sorry I'm on Verizon Network VS980 4gG LTE
Well I downgraded back to Jelly Bean VS98012B and stayed stock without root and still have the same problem with LTE. I switched Airplane mode off and then back on and I get LTE with 2 bars then it goes back to 3g with 2 bars. I wonder if its the phone or if I am being throttled by Verizon?
Well I seem to be answering my own questions. Turns out my sim card is bad. I tried my wife's and the phone went to LTE and stayed. I put mine in her phone and it stayed 3g. So hope this helps anyone else that would experience this. Glad its not the phone.
Sent from my Xoom using XDA Premium HD app
dkahs23 said:
Well I seem to be answering my own questions. Turns out my sim card is bad. I tried my wife's and the phone went to LTE and stayed. I put mine in her phone and it stayed 3g. So hope this helps anyone else that would experience this. Glad its not the phone.
Sent from my Xoom using XDA Premium HD app
Click to expand...
Click to collapse
I'm actually having the same thing... keeps switching to 3G randomly, after a reboot it'll go to 4G LTE and usually stay, but often if I make a call, or do something it'll switch back to 3G for some time, then maybe go back to 4G... stock KK rooted here too
Did the SIM card fix it for you permanently? I may try getting a new one if so.
I'll second this. Had the same problem. New sim card and bam, fixed. For some reason I think going to international ROMs (cloudy and optimus) caused this.... The 3g roaming thing.. which is a shame because their ROMs are freaking awesome.
Sent from my VS980 4G using Tapatalk
braxync said:
I'm actually having the same thing... keeps switching to 3G randomly, after a reboot it'll go to 4G LTE and usually stay, but often if I make a call, or do something it'll switch back to 3G for some time, then maybe go back to 4G... stock KK rooted here too
Did the SIM card fix it for you permanently? I may try getting a new one if so.
Click to expand...
Click to collapse
Yeah I went to my local mom & pop Verizon store and the idiot behind the counter said my old LTE sim card wasn't NFC ( Near Field Communications) complaint. Why is he an idiot that's another story. But I don't know how NFC has anything to do with the sim card. Anyway I bought a new one because they weren't a official Verizon store, supposedly the official store will give you a new sim card. But now the phone works like it is suppose too.
Sent from my Xoom using XDA Premium HD app

Can't use Internet while on phone

My s4 could do this. now it gives an offline error. What the hell is wrong with the s5? It's like they hired someone from iPhone genius product team. This is a step backwards. Also phone never connects to 4g. Probably a personal problem
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naturalstamina said:
My s4 could do this. now it gives an offline error. What the hell is wrong with the s5? It's like they hired someone from iPhone genius product team. This is a step backwards. Also phone never connects to 4g. Probably a personal problem
Sent from my SM-G900V using Tapatalk
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Sounds like the problem is one in the same because if you aren't on 4G (or wifi) you can't simultaneously talk or text and use data.
Do you know if other phones in your area get 4g? If so, try roobooting/ re inserting your Sim card. You could also try to change your network from "global" to "LTE/CDMA".
My RAZR had this problem all the time and usually a reboot helped. Or 4g could be out (was out for a week in my town).
Did the geniuses at Verizon give you a new SIM card with your S5 our use your old one? When I got muy S5 they tried to use my old one and it had all sorts of problems, the next day I went back and a guy who knew what he was doing asked the very question I opened up with and I told him the reused my old one, and here told me the came with a new one for a reason! He switched it out, all little bugs gone, worked great until the camera gave out, but that is a different issue!
Thank you all for the replies. costco rep advised me to call tech support so I'm giving that a try before taking back in for 2nd return (first return for defective bluetooth)
They originally had me use my Sim card and took mine out the phone that it came with. Then the NFc didn't work because of sim. So i go there and get a sim they pulled out of another s5 like they did mine and told me to call Verizon to activate it.
Thing is. 4g was working fine on that phone. Bluetooth was the problem and now on this device the 4g. I think it's the 4G hardware...
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Right.. Hardware related.
but yes.. you can only use data while on the phone if your phone has 4g or on wifi since 3g uses the same signal as your calls do so fix the 4g and you should b good to go
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Please comment on AT&T compatibility

Is anyone using this phone with AT&T?
Currently, the OnePlus 3 IMEI is not registering with AT&T as an LTE device. As a result, the phone only connects to H if the IMEI is updated on AT&T's end.
I am hoping this is not the case with this phone. I pick mine up from Best Buy tomorrow.
My Alcatel idol 3 was the same way. I called att and had them update their system with my imie on my account.
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Recon Freak said:
My Alcatel idol 3 was the same way. I called att and had them update their system with my imie on my account.
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So you're saying your idol 3 was only receiving H once the IMEI was updated in the system?
I had problems dropping all data connection. Called tech support did the usual reboot and all that crap. Then they manually updated my imie after explaining it was an unlocked device not purchased from them.
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Looks like I'll play it safe and not say anything to AT&T then. Unfortunate they have to be so difficult when using unlocked devices.
AT&T and Axon 7 works ... for me
biglilsteve said:
Looks like I'll play it safe and not say anything to AT&T then. Unfortunate they have to be so difficult when using unlocked devices.
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I think you may have misunderstood. I was having issues before I called them. They solved the problem for me I'm pretty sure.
itsmeinarizona said:
AT&T and Axon 7 works ... for me
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Mine works as intended as well!
Recon Freak said:
I think you may have misunderstood. I was having issues before I called them. They solved the problem for me I'm pretty sure.
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Thank you!
scottbronder said:
Mine works as intended as well!
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Did you call AT&T and update the IMEI? Or did the you just insert the sim and use the phone?
I inserted the card when I received the device. I called them a couple days later after the dropping data connection issue.
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Works perfectly for me, but I have a BYOD SIM, not a SIM taken from a contract phone. Put in my SIM before first boot of the phone. LTE immediately.
I'm on At&t and have no problems with LTE.
When I'm at work, my signal bars only show 2 bars whereas before, I had full bars...But my speed is better in that same area. I realize At&t branded phones sometimes make it appear to be a stronger connection, so this is probably "actual" signal. At home, I normally only have 1-2 bars, I have a steady 2 bars and better reception - even in the back of my house, where I usually drop signal on most of my past phones.
Also, I never have any issues with At&t when I want to register a new IEMI on my account, even though it still shows I'm making payments on an HTC M9 I got about a year ago. I've had about 6 or 7 phones in that time, they haven't said anything yet.
Recon Freak said:
I inserted the card when I received the device. I called them a couple days later after the dropping data connection issue.
Sent from my 6045I using XDA Premium HD app
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celticchrys said:
Works perfectly for me, but I have a BYOD SIM, not a SIM taken from a contract phone. Put in my SIM before first boot of the phone. LTE immediately.
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Click to collapse
tele_jas said:
I'm on At&t and have no problems with LTE.
When I'm at work, my signal bars only show 2 bars whereas before, I had full bars...But my speed is better in that same area. I realize At&t branded phones sometimes make it appear to be a stronger connection, so this is probably "actual" signal. At home, I normally only have 1-2 bars, I have a steady 2 bars and better reception - even in the back of my house, where I usually drop signal on most of my past phones.
Also, I never have any issues with At&t when I want to register a new IEMI on my account, even though it still shows I'm making payments on an HTC M9 I got about a year ago. I've had about 6 or 7 phones in that time, they haven't said anything yet.
Click to expand...
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Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
biglilsteve said:
Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
Click to expand...
Click to collapse
Isn't 4G another name for LTE ?
djona12 said:
Isn't 4G another name for LTE ?
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Back in 2011-2012 in the US, AT&T and T-Mobile began marketing HSPA+ (which is technically a 3G technology) as "4G" in order to compete with carriers (Verizon, MetroPCS) that were rolling out actual LTE. They've both since rolled out LTE, marketed as "4G LTE", but keep referring to HSPA+ as "4G".
Oh i see... Thanks.
Here it's not like that. HSPA+ is branded 3G+ and LTE is either LTE or 4G
I'll have to drop by the ATT store this morning and see what they can do. Maybe a new SIM will help.
biglilsteve said:
Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
Click to expand...
Click to collapse
On AT&T, LTE persists after reboot for me.
I stopped by the ATT store this morning and had a new SIM provisioned. When they used the A7's IMEI, I didn't get any data service. I had them re-enter the IMEI from my Nexus 6 and the phone works perfectly fine now...even after reboots.

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