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it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..
Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??
weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?
masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.
The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.
Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com
I'm curious whether they'll return it with a relocked bootloader and stock ROM
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
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Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
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Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.
cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.
jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol
i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry
So my first transformer was awesome except for the touchscreen that was unresponsive on a whole line across the tablet, the minimal light bleed, and the unbalanced speakers. I decided to rma it with ASUS and sent it back.
I just got it back today. The shipping paper shows a new part for a screen (I'm guessing.. 90R-OK061L20000Y). I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
My question to my fellow Transformer owners is should I RMA again? Maybe switch to the galaxy tab? Hope its software related and wait for a fix? Our just ignore it?
Anyone else have this problem?
Sent from my Nexus One using XDA App
The Transformer is nice especially with dock if all works well, mine does, but if that were me I'd be unloading it and getting a Galaxy 10.1.
I just tested mine with the same paint program. I colored the whole screen with 1 finger and everything seems to be in order. Funny how that program registers 7 finger multitouch but 8 will cause a FC.
Anyway. I would RMA it again. This time stating that the problem wasn't fixed. Maybe put a bunch of post-it notes with arrows all pointing to the spot there it is whacked.
viper2g1 said:
I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
Click to expand...
Click to collapse
If this really is an issue only with "lightest of touch" I think you would be better off selling the unit. Touch screens often have areas that require more or less contact. The fact that they replaced the screen or digitizer and it does not meet your expectations suggests the settings they are using will not meet your expectations as to the amount of contact required.
Just a quick question, wherever you guys bought your transformer, did anyone buy a warranty through the retailer? Personally I work a BestBuy, so a 1 year with damage warranty was dirt cheap for me, so i bought it, normally I dont get the plans bc I treat my gadgets like angels, but with a 10 inch screen thats only protected by glass I thought I should, especially with all the defects from ASUS going around (although mines working perfect!).
Well as an example when trying to launch an app along the line a hard press is required
Sent from my Nexus One using XDA App
Could it be a problem with your fingers? Seems strange you have had problems with 2 lol
Are you saying my fingers is brokeded!?!
Sent from my Nexus One using XDA App
he's saying you touched it wrong
well I would insist on a replacement if the issue is still there. You would of thought they would of tested this before it was returned to you.
I would of thought it would be other hardware other than the screen that is defective and they have simply replaced the incorrect part.
I called asus again and they game another rma. They paid for doing too, that's nice. hoping for a fix though.
Sent from my Nexus One using XDA App
I had returned my tablet about a month or so ago because of the reocurring screen lift issues that I received with every RMA I did.
I would love to get another nexus device (either the 7 or 10), but wanted to know if the screen lift issues and touch screen input issues where the display would act on it's own accord, had been fully resolved yet before I request one for christmas.
Is there any new faults in the manufacturing process, or have they pretty much all been taken care of?
GH0 said:
I had returned my tablet about a month or so ago because of the reocurring screen lift issues that I received with every RMA I did.
I would love to get another nexus device (either the 7 or 10), but wanted to know if the screen lift issues and touch screen input issues where the display would act on it's own accord, had been fully resolved yet before I request one for christmas.
Is there any new faults in the manufacturing process, or have they pretty much all been taken care of?
Click to expand...
Click to collapse
I just recieved a replacement for my 32g due to dead pixels, but that can happen on any lcd, the new one is perfect, i havent heard of screen lift issues in forever
I sold my 16 gb that had a loose screen and bought a 32 gb. This one doesn't have screen lift at all, but now if you press the back of the tablet, it creeks. Doesn't bother like the screen lift, but it's still a defect I would say.
Bought a CB0k...16 gig, with screen lift. I don't know if I should return it for the 4th time, or just live with it....
Got a new 32gb. After about an hour of use the top of the screen has completely separated from the unit. I'd say that they definitely haven't fixed this problem.
That isnt the "screen lift issue".
Your device got some other fault, which Ive never heard of before. Doubt that is a common problem like the "screen lift issue"
Sent from my Nexus 7 using xda app-developers app
Mine got the creek sound after 3 months of use and lifting...
I removed the black foam on the left side and unscrew the 4 screws.
I clip the screen all night and now my screen is perfect.
Hey all,
I bought the Nexus 7 from Best Buy on release day. The first one I got had banding issues (so I thought) but it turns out where I was seeing it in the settings is common and has to do with the background used from what I found out after I exchanged it. The one I got now has bad backlight bleed and the screen seems blurry. Not sure what's up with that.
My question is, will Best Buy care if I go exchange the device again? I'd rather not be stuck with an actual defective one. Thanks!
DrexelDragon said:
Hey all,
I bought the Nexus 7 from Best Buy on release day. The first one I got had banding issues (so I thought) but it turns out where I was seeing it in the settings is common and has to do with the background used from what I found out after I exchanged it. The one I got now has bad backlight bleed and the screen seems blurry. Not sure what's up with that.
My question is, will Best Buy care if I go exchange the device again? I'd rather not be stuck with an actual defective one. Thanks!
Click to expand...
Click to collapse
I've seen people talk about 3-4 times so I think you will be good.
Kanshan said:
I've seen people talk about 3-4 times so I think you will be good.
Click to expand...
Click to collapse
Okay, awesome. Hopefully I don't get a worse unit than before. Sucks because the first one was perfect and I returned it lol
DrexelDragon said:
Okay, awesome. Hopefully I don't get a worse unit than before. Sucks because the first one was perfect and I returned it lol
Click to expand...
Click to collapse
I'm about to return mine and wait until they get more in stock, the screen on my Nexus 7 32GB is sometimes not recognizing my touches , sometimes have to press really hard on the screen just for it to recognize, and even then it isn't 100% accurate.
Something is off with the touch sensitivity tuning. I remember reading that 4.3 brought increased sensitivity to the N4, maybe the N7 is starting out extra sensitive. I've noticed it most with the default keyboard. It sometimes double types a single character. What's happening is that it recognizes my finger before I actually hit the glass, and then again when I hit it. But this should be fixable with an update.
I wish android would allow touch sensitivity user customization, something like on Nokia's Lumia WP8 phones.
glcK23 said:
I'm about to return mine and wait until they get more in stock, the screen on my Nexus 7 32GB is sometimes not recognizing my touches , sometimes have to press really hard on the screen just for it to recognize, and even then it isn't 100% accurate.
Click to expand...
Click to collapse
I exchanged mine today for this exact issue and the new one has the same problem. Wonder if this can be fixed with an update?
Sent from my Nexus 7 using xda premium
I'm unsure about the touchscreen issues. That typically results from bad connections or somewhere. Have you tried Yet Another multi touch App?
It has 2 functions, one tests inputs the other is like a paint. I recommend trying to color the entire screen. This will tell you if you have any dead spots.
If your touchscreen isn't working well I highly recommend you swap it out. What good is a tablet if the problem gets worse?
Sent from Nexus 7 FHD from XDA Premium HD
slyd0997 said:
I exchanged mine today for this exact issue and the new one has the same problem. Wonder if this can be fixed with an update?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Interesting, so it isn't just me, does anyone else have this problem???
Sent from my Nexus 7 using xda app-developers app
trent25 said:
Something is off with the touch sensitivity tuning. I remember reading that 4.3 brought increased sensitivity to the N4, maybe the N7 is starting out extra sensitive. I've noticed it most with the default keyboard. It sometimes double types a single character. What's happening is that it recognizes my finger before I actually hit the glass, and then again when I hit it. But this should be fixable with an update.
I wish android would allow touch sensitivity user customization, something like on Nokia's Lumia WP8 phones.
Click to expand...
Click to collapse
I'm having the exact same problem with the keyboard... while typing, i would get rapid taps and some letters would show up 3 or 4 times. just wondering if this is a hardware issue or software issue?
If its a software issue, i can wait it out... but if its hardware.. i'll go and exchange it for a new one.
Hellllo everyone!
I bought a Brand New Nexus 4 a 5 months back from an unofficial distributor. In the Beginning I loved the phone, but now this phone is really giving me a lot of headaches lately.
My first issue is the Ghost touch and dead zone issue that has been affecting quite a few G4's lately. (Since I enabled "Show Touches" in developers options,I am able to see any touch inputs on my phone. )
The ghost touches occur right in the middle of the screen (Right where the dead zone is) and the ghost touch issue disappears when I lock and unlock the screen.
The ghost touches may show up again after a minute, 10 minutes or maybe even the next day.
To my dismay, I think that a new dead zone has appeared (however, much smaller than the dead zone in the middle) a centimeter above my Navigation bar.
My other issue is that when my battery reaches a certain level, say around 25-38%, the whole screen erupts in a fury of touches all over the screen. My phone is rendered unusable, until I charge up the phone.
And another issue is that when I restart my phone, the touch screen sometimes does not respond at first. It then starts working after a while. It could start working in 1 minute or it could start working in an hour. This particular issue only happens when I restart the phone
Honestly, I have taken care of my phone, and never dropped it or abused it in anyway.
I read reviews about the whole "Amazing Quality" of the Nexus 4, and was bought on looks and design of the phone, but right now I'm really starting to regret my choice, and wish I went with an Xperia Instead.
Sadly, since there is no official LG or Google Service centers where I live, and since I bought this phone from an non-official shop, I'm unable to send it in for warranty claims.
I'm quite adept in opening up electronics, so I have no issues opening up my Nexus.
Does anyone know of a way to fix this phone, without a Digitizer replacement?
And is there anyone out there facing the same problems?
You still have lg warranty regardless of where you bought it from. Its more likely that you got a refurb though. In terms of fixing it I think you are in for a new screen.
Hey, thanks for your reply
There is no official warranty where I live, so I cant RMA it to google or LG.
Honestly through the issues keeps on increasing day by day.
Now it looks like my battery dies around the 60% mark. I guess my battery is uncalibrated?
Anyways, now because of these battery issues, I cant make it past 4 hours of use before the touch screens acts up and the phone shuts down.
I am very unhappy about this phone.
Any way to solve the battery issues?
My other issue is that when my battery reaches a certain level, say around 25-38%, the whole screen erupts in a fury of touches all over the screen. My phone is rendered unusable, until I charge up the phone.
Click to expand...
Click to collapse
I found out that this issue is most likely due to the battery. It somehow became slightly inflated, thus severely reducing the battery life and throwing off Android's Battery meter.
I tried over 6 different touchscreens and they all had this problem.
Great, I now have to buy a new battery as well.
And another issue is that when I restart my phone, the touch screen sometimes does not respond at first. It then starts working after a while. It could start working in 1 minute or it could start working in an hour. This particular issue only happens when I restart the phone
Click to expand...
Click to collapse
A full factory reset of the phone, helped to solve this particular issue.
The ghost touches occur right in the middle of the screen (Right where the dead zone is) and the ghost touch issue disappears when I lock and unlock the screen.
The ghost touches may show up again after a minute, 10 minutes or maybe even the next day.
Click to expand...
Click to collapse
And there is no fix for this other than a full Touch+Display Panel replacement.
Right now I'm going to have to buy a cheap 10 dollar phone as my main phone, while I raise up the money and find the time needed to search for and buy these parts for my Nexus.
Honestly, Google and LG have made a very bad impression on me, and I will think twice before buying another LG Nexus phone in the future.
Update:
I Bought a new Display and a new LG Battery, and so far all my issues have been solved.
Now I guess I have to sell this off.
meh.
Akash434 said:
Update:
I Bought a new Display and a new LG Battery, and so far all my issues have been solved.
Now I guess I have to sell this off.
meh.
Click to expand...
Click to collapse
I'm having the same issue so, do i have to buy a new display, a new battery or both?
diegz0r said:
I'm having the same issue so, do i have to buy a new display, a new battery or both?
Click to expand...
Click to collapse
Sorry for the very late reply, but yes, It does seem that you will have to replace both.