So my first transformer was awesome except for the touchscreen that was unresponsive on a whole line across the tablet, the minimal light bleed, and the unbalanced speakers. I decided to rma it with ASUS and sent it back.
I just got it back today. The shipping paper shows a new part for a screen (I'm guessing.. 90R-OK061L20000Y). I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
My question to my fellow Transformer owners is should I RMA again? Maybe switch to the galaxy tab? Hope its software related and wait for a fix? Our just ignore it?
Anyone else have this problem?
Sent from my Nexus One using XDA App
The Transformer is nice especially with dock if all works well, mine does, but if that were me I'd be unloading it and getting a Galaxy 10.1.
I just tested mine with the same paint program. I colored the whole screen with 1 finger and everything seems to be in order. Funny how that program registers 7 finger multitouch but 8 will cause a FC.
Anyway. I would RMA it again. This time stating that the problem wasn't fixed. Maybe put a bunch of post-it notes with arrows all pointing to the spot there it is whacked.
viper2g1 said:
I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
Click to expand...
Click to collapse
If this really is an issue only with "lightest of touch" I think you would be better off selling the unit. Touch screens often have areas that require more or less contact. The fact that they replaced the screen or digitizer and it does not meet your expectations suggests the settings they are using will not meet your expectations as to the amount of contact required.
Just a quick question, wherever you guys bought your transformer, did anyone buy a warranty through the retailer? Personally I work a BestBuy, so a 1 year with damage warranty was dirt cheap for me, so i bought it, normally I dont get the plans bc I treat my gadgets like angels, but with a 10 inch screen thats only protected by glass I thought I should, especially with all the defects from ASUS going around (although mines working perfect!).
Well as an example when trying to launch an app along the line a hard press is required
Sent from my Nexus One using XDA App
Could it be a problem with your fingers? Seems strange you have had problems with 2 lol
Are you saying my fingers is brokeded!?!
Sent from my Nexus One using XDA App
he's saying you touched it wrong
well I would insist on a replacement if the issue is still there. You would of thought they would of tested this before it was returned to you.
I would of thought it would be other hardware other than the screen that is defective and they have simply replaced the incorrect part.
I called asus again and they game another rma. They paid for doing too, that's nice. hoping for a fix though.
Sent from my Nexus One using XDA App
Related
I just got my woad in the mail today and I've only had one issue.
The bottom of the screen isn't very responsive.. and the unresponsiveness mostly happens
To the bpttom of the screen I was just wonering ifany1 else has experienced a problem like this.
Should I return it for a new one or stick with this one?
Btw this is fresh out the box so its still on 3.1 not sure if it will make
A difference though if its a hardware defect.
im having few problems with bottom left of the screen not being as responsive as the rest of the screen. This problem becomes obvious when i started using a drawing app to take notes and noticed on bottom left it would skip over little parts of the screen. i tried differnent apps and get this. before that i never noticed this and thos spots arent dead because if i use my thumb then it detects.
So I'm not alone then. I guess I'll ask new egg to send new another epad must be a manufacturer defect.
Sent from my HTC Glacier using XDA App
I've got a whole section of the x axis (in landscape) across the screen that is dead. Pretty ridiculous QC if you ask me. This device is *****ing as long as everything is functional hardware wise. Working on my fifth one here because of various defect. I'd like to kick someone's ass for this.
Sent from my HTC Glacier using XDA App
I got one and the whole top of the screen maybe about a half inch had the same problem. Returned it and the new one is fine.
Sent from my DROID2 using Tapatalk
Hey guys, I'm about to buy a 2nd hand Nexus S from some guy on a local forum and we're going to do the exchange in person. What should I check on the phone before I give him the $$? Any common glitches common to this phone?
For example, I was using the Nexus One before this one, and I know the multitouch screen is wonky for some of the AMOLED models for that one, and the trackball gets dirt in it. Anything like that for the NS? Thanks guys!
rayrayw said:
Hey guys, I'm about to buy a 2nd hand Nexus S from some guy on a local forum and we're going to do the exchange in person. What should I check on the phone before I give him the $$? Any common glitches common to this phone?
For example, I was using the Nexus One before this one, and I know the multitouch screen is wonky for some of the AMOLED models for that one, and the trackball gets dirt in it. Anything like that for the NS? Thanks guys!
Click to expand...
Click to collapse
I would say one of the most important things would to make sure the volume rocker and the power button feel solid. This is the most heard of problem in the nexus s forums. We haven't really experienced problems like burn in but you can check for that by running a full screen app like a game at max brightness.
Good point, the volume rocker on my N1 was starting to act up with age too.
afzalarsalan said:
We haven't really experienced problems like burn in
Click to expand...
Click to collapse
Speak for yourself on that one. The buttons at the bottom got burned into mine from having the display stay on while charging.
burn on screen dont matter if u can see buttons at bottom for search back home ect as there used alot and are off the main screen and volume and power buttons even tho mine are still like new after 2 years if they have gone than there may be more problems elsewhere always play music and volume brightest to see if anything wrong with screen and sound i would play a game
Make sure the signal works. That would be a sign of a stolen phone. Apart from that its the usual of checking scratches, any big dents, making sure the buttons are working ok
My screen is still as nice as when I bought it, but the entire thing is covered in ghost armor. Hate the glossy fat bezel and though. Even cased it shows tiny less shiny scuffs on it though its never been dropped or in anything but silicone and tpu. 99% of people wouldn't even be able to see it, but I'm anal. I went through 8 phones to find a good screen and no glass crease. Foolish when I ended up getting a galaxy nexus just 13 months after paying full price for it from best buy. Buttons all work too after 4+ hours a day of use.
Sent from my Galaxy Nexus using xda premium
Make sure to check for touch sensitivity across the middle and bottom of the screen. I bought a second hand nexus s and didn't recognize the problem until it was too late.
The middle of the screen on my nexus s pretty much doesn't work sometime and starts working after I turn the screen off then on again.
Hope this helps.
Sent using xda app-developers app
1: buttons work
2: call *2 or whatever the cellular company's number is (Sprint will happily verify an ESN if you are buying used)
3: screen
4: is it rooted? (I would rather root myself, so I know it is done right, If I buy used, I buy stock)
5: GPS Signal
Verify SIM connector pins are important too.
Closed, thread here talking about the same issue.
In future search before posting.
Thank you.
I've noticed that the screen responsiveness varies. Sometimes it takes a few touches before it responds other times it responds as expected.
Assume it's user error so are there any tricks/hints when using the N7? Not using a screen protector
+1 on this question.
Not sure if the varying screen response it me (user error) or the N7 itself.
Is anyone else having this problem? Or, as the OP asked, do you have any tricks/hints to share?
It looks like this happens to a bunch of people. It happens to me frequently and I usually just lock the device, pick it up and then unlock it being careful I don't have any fingers on the screen before I hit the button.
I'm not sure if it's a defect or not. Some say it is. I would tend to think so too.
There's another thread on this topic, there I asked this same question.
Do you have a screen protector installed?
If not perhaps you're in a region/area with high electrostatic or humidity, moisture..
Sent from my Nexus 7 using xda app-developers app
No offense, but I doubt the electrostatic or humid environment idea since it seems to be solved instantly by turning the screen off and back on.
I have this problem with a screen protector installed. I may remove it and try without it, but I've never had issues with XO Skins before and don't really want to trash a $20 screen protector.
I have this problem without a screen protector on
Sent from my Galaxy Nexus using xda app-developers app
I've notices laggy screen response on my 1 day old N7. I'm contemplating doing a factory restore/wipe.
I don't have a screen protector but it definitely lacks touch responsiveness.
Sent from my Nexus 7 using xda app-developers app
I have had to on occasion press twice on buttons when the first press doesn't register as well. I've seen that other thread about playing games heating up the tegra chipset affecting screen responsiveness severely, but in my case this is from light usage.
Mine has been pretty responsive so far without any issue. Just got it yesterday.
I've started to notice this issue today for sure. I thought it was my imagination before as I had only gotten it in games but today I got it in tapatalk as well. Thinking about trying for a replacement. I had gotten mine at Walmart so I guess I could go through them for exchange...
Sent from my Nexus 7 using Tapatalk 2
shinji257 said:
I've started to notice this issue today for sure. I thought it was my imagination before as I had only gotten it in games but today I got it in tapatalk as well. Thinking about trying for a replacement. I had gotten mine at Walmart so I guess I could go through them for exchange...
Click to expand...
Click to collapse
I got my 1st one at Wal-Mart too, so I went back there yesterday to get a 2nd one to compare.
It seems to me that I'm not experiencing the lag as often on the 2nd one (I don't play any potentially resource-draining games, so I notice the lag more when I'm reading something and trying to scroll up or down).
I have started to wonder though if, in my case, maybe it's happening because I haven't installed a screen protector yet. I have one on my KFire and don't have the lag/sensitivity problem. So I figure I'll get one installed on my N7 soon and hopefully that'll cure this for me...
I noticed this the last 2-3 days. However, it seems to be only in Chrome browser. I never close my browser, and towards the end of the day, I'll unlock the tab, go into chrome, and I'll have to hit everything twice...keyboard included. I just completely close it out and start it back up, and it's fine again for another day. So it's not a problem for me.
Just had it again and while it was happening I went ahead and enabled the Dev option to show presses and it definitely requires a harder press to respond over time. I believe the digitizer is at fault on this.
Sent from my Nexus 7 using Tapatalk 2
Hi all
I bought the new nexus 7(c90) 32gb a few days ago from PC world along with the 2 year guarantee. Out of the box it was working perfectly and I began setting it up as you do .
Anyways after around 10 mins of using it a tiny flake of the silver plastic bezel felt loose and then fell off so I have this 4mm black "scrape" on the corner of my N7's bezel but as this is so small (I will try to include a pic) I am just putting it down as wear and tear
However here is my bigger issue. After reading how many 8gb/16gb N7's had the dreadful screen lift I decided to check mine. It seems that the middle of the left side of the screen is higher than the right side and does not sit flush with the bezel however it's barely sitting a width of a hair above it. I can run my nail from the middle of the screen to the right and feel the bezel is higher than the screen however when I do the same to the left side my nail simply falls off. If I hold my N7 horizontally and look down at it , the left side is higher than the right as the bezel cannot be seen towards the middle of the screen. If you look at the left side you can sort of see the screen bulging out by the smallest amount and if you push on the screen you can see a very very small amount of screen flex.
I would really appreciate any advice. I asked my parents to buy this as a Bday present me as these N7's are really good value for money and this being my first proper tab I really wanted to flash roms ect but due to the screen lift/bezel issue im not sure what to do. PC world claim to refund or replace any item that develops a fault within 21 days. Spoke to my parents and they tell me if it's that small of an issue I’m just better off leaving it. Yesterday I want to a large shopping centre and tested out some N7's(not sure on gb's) and 2 of the 3 displayed a similar issue however due to the rush I’m not 100% sure. Also tested Tesco’s 16gb and there was no screen lift.
I'm worried that after a while the screen issue may get worse. After some reading last night I read that 32gb's are excluded from this design flaw so Is there a possibility of me owning a faulty one? . Do you think PC world would accept these as "faults?" . If I'd never seen the thread on screen lift then I most likely would have never noticed anything. .
Hope all this makes sense, any questions please ask!
thanks!
I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium
crash_194 said:
I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
thanks for the reply. I'm also able to wedge my nail in the gap between the bezel and left side of the screen. I am strongly considering returning it back in the next few days however I'm not sure if they will accept it as the screen lift isn't that noticible initially . Also how did the exchange process go?, did you just get a new boxed replacement or did you ask them to open up a few?.
Cheers
Sent from my Windows Phone
Definitely get it replaced.
-Brought to you by Marino's Nexus 7-
Mine was quite noticeable because even though I hadn't had the tablet a full 24hrs there was already dust and bits gathering down one side of the screen which made it stand out even more. The screen lift was something I could only see getting worse. I actually took the back off for a nosey before I exchanged it and I could see there were missing screws down the side of the bezel which I believe is how Asus are trying to combat the screen lift.
The two guys I spoke with at Currys were obviously in to their gadgets as well and were aware of the quality issues with these tablets and said if I wasn't happy I could have my money back or exchange it for something else, or they said I could try another one and see how I got on. I personally didn't suggest opening them until I found one I was happy with as I appreciate they wouldn't be able to sell them then.
I'm happy with my new one though and I'm really glad I exchanged it.
Sent from my GT-I9300 using xda premium
I took 2 back to tesco both within 48hrs, both suffering screen lift, my 3rd has it ever so slightly, less than 0.25mm but as it's in a case it hasn't got any worse so I'm happy to live with it as is.
So yes take it back as it is a known fault.
Transmitted via Nexus7
I bought one from Staples and after couple of days of use I too found the screen lift on the left side. I finally returned it yesterday morning. Then in the evening I got a new one from Office Depot. So far its free from any defect. I hope it stays that way. Also my new one starts with serial no. CA0K. The one was defective was C90K.
Sent from my Nexus 7 using xda premium
Yes even though there are known issues and we've had bad experiences, don't get clouded in to thinking this isn't a good tablet because it is and I personally think it's well worth the perseverance. I've now got it in an official Asus neoprene flip case and a zagg invisible shield screen protector, looks the dogs
Sent from my Nexus 7 using xda premium
Mine was bought in July and I have just noticed screen lift. I bought it from PC world, what shall I do
Sent from my Nexus 7 using xda app-developers app
Thanks for all the replies!
I will be going in for a replacement tommorrow, I just hope that they will accept it. Like I said before, the screen lift is not very apparent however it is there. If the staff disagree and kick up a fuss that there is no screen lift or the screen lift has no negitive effects then what's the best course of action?
Since buying the N7 and discovering it had screen lift + chipped bezel I don't have the satisfaction of it being "mine",really wanted to flash roms and experiment but the confusion in returning it or not kept me stock :crying: . The N7 I have does not have any light bleed,ghosting and I'm pretty sure the colours of the screen are normal. Should I check this on my replacement N7 when I get it?
Also I'm looking at a N7 starting with C90 right?
Another thought is getting a refund and saving up for a 32gb nexus 10 . Also A N10 would cost me around £200 extra . I initaily went with a nexus7 as it was cheap for the high specs, In my budget and as it is my first android device & tablet allows me to learn & tinker with it with no regret compared to a almost half grand N10. I have also heard on here that many users downsized from a 10" to a 7" . Could anyone shed their opinion?
P.s: I have attached some images
I'm returing mine for black lines , the only thing is I can't find the warranty card . Do I need it ?
Sent from my EVO using Tapatalk 2
I'm so shocked that Google hasn't stepped in to improve the quality on the 32 gig models after all the problems with the 8 and 16. I love Google products but quality must come first not quantity. I used to work for Sony and this would've been totally unacceptable.
Return it and open the replacement right in the store and continue to do that until you get a good one.
Return it right away. The more tablets that get returned because of this "screen lift" the better. Maybe next time they will not repeat the same mistake.
Sent from my Galaxy Nexus using xda premium
Just an update
Went in and was able to get a replacement N7, Checked this one in the store and it had pretty much no screen lift apart from a very very very slight lift from the left towards the bottom. We also checked another one inc a display model and they were much worse. I also went snooping in various shops to look at the N7 and all of them had some sort of screen lift.
Overall I'm quite happy with the new one, my only complaint is that there is a small amount of backlight bleeding in the bottom left corner if the brightness is set at 100%. If the brightness is on auto or below 50% you cannot really see it unless you are actively looking for it.
I've heard much worse issues with the N7 so I'm happy with this one. Am I right the LED's are only located on the left side of the tablet?
I'd return it again. I've returned 3 and my newest is flawless. there are good units out there, you will find one!
Sent from my Nexus 7 using xda premium
I applied a minimal amount of crazy glue to the affected area months ago, and it's been perfect ever since. Asus sucks, but if you want a 7" Nexus, what can you do?
Sent from my Nexus 7 using XDA Premium HD app
I know there have been a few (perhaps this is an understatement) threads about the touchscreen wonkiness some users are experiencing, but I'd like a consolidated bit of advice.
My touchscreen is weird. Sometimes everything seems perfectly normal, but I've noticed a few examples of it being weird:
When trying to put an app shortcut on the homescreen (long pressing) it often doesn't work; it seems to think I am moving my finger when I'm not
When in drawing apps, if I try to draw fine lines, sometimes it registered random points and lines on other parts of the screen
Using a multitouch test app, it periodically will register a third touch when only using two fingers
The keyboard double taps letters almost every single time I type
So my questions are:
Do you think this is a software issue? If so, how do you explain some people not having the problem.
Do you think my best bet is to exchange it? I have no issues other than the touchscreen (no light bleed, etc.) and I'm a little scared I'll get a worse unit.
What are your experiences with these issues?
Thanks for reading!
I had a perfect 16gb that I returned in order to get a 32gb. The 32gb had the horrible touch screen issues. Using YAMTT app, it would register multiple touches long after I was no longer touching the device. I returned it to Best Buy and got a new 32gb and it doesn't have the issues. At first I thought it was the JSS update, so I didn't accept for a few days. Went ahead and updated and still have no issues on my new device.
This has already been documented, the primary thread for this is over in the Q&A section AFAIK currently. Which is here:
http://forum.xda-developers.com/showthread.php?t=2381123
Mine is super extra mega responsive.... ANOTHER GREAT PRODUCT...
Update....
Its some timing today hopefully software I love my 32gb
Sent from my Nexus 7 using Tapatalk 4
SJonesGSO said:
I know there have been a few (perhaps this is an understatement) threads about the touchscreen wonkiness some users are experiencing, but I'd like a consolidated bit of advice.
My touchscreen is weird. Sometimes everything seems perfectly normal, but I've noticed a few examples of it being weird:
When trying to put an app shortcut on the homescreen (long pressing) it often doesn't work; it seems to think I am moving my finger when I'm not
When in drawing apps, if I try to draw fine lines, sometimes it registered random points and lines on other parts of the screen
Using a multitouch test app, it periodically will register a third touch when only using two fingers
The keyboard double taps letters almost every single time I type
So my questions are:
Do you think this is a software issue? If so, how do you explain some people not having the problem.
Do you think my best bet is to exchange it? I have no issues other than the touchscreen (no light bleed, etc.) and I'm a little scared I'll get a worse unit.
What are your experiences with these issues?
Thanks for reading!
Click to expand...
Click to collapse
I am basically having the same issue. http://forum.xda-developers.com/showthread.php?t=2395289
A reboot seems to help mine. Mine does not seem as bad as some peoples. I am trying to decide if I need to exchange it or not. It sounds like it might be software more than a faulty one off hardware.
Mine seems completely fine outside of the occasional freak bug with finger-sliding on my keyboard pressing like 80 keys. Fixes itself if I lift my finger up.
I have a 32 GB.
Don't know where it is at the moment, but there is a thread over on the Google Products forums regarding this. Google knows of the issue, and as of a few days ago, they are looking into a fix. I think it's software. People say that the second upgrade you do ruins it and makes the touch less responsive. So, I think it will be fixed with a new update. Just give it some time. I'm trying not to think about it. Don't wanna ruin it for me. Hehe. Hang in there. If it REALLY bothers you, exchange it for another one. Obviously, you run the risk of not getting rid of the problem. Who knows.
SJonesGSO said:
When trying to put an app shortcut on the homescreen (long pressing) it often doesn't work; it seems to think I am moving my finger when I'm not
Click to expand...
Click to collapse
I had this problem at first. I think it is just a heck of a lot more sensitive, interpreting varying pressure of my finger as movement as the "footprint" changes. After I got used to how lightly I should press compared to the previous Nexus, the problems went away.
Rod3 said:
I had a perfect 16gb that I returned in order to get a 32gb. The 32gb had the horrible touch screen issues. Using YAMTT app, it would register multiple touches long after I was no longer touching the device. I returned it to Best Buy and got a new 32gb and it doesn't have the issues. At first I thought it was the JSS update, so I didn't accept for a few days. Went ahead and updated and still have no issues on my new device.
Click to expand...
Click to collapse
Interesting, I also had a 16gb with no issues, then exchanged for a 32 and now I got the touchscreen problems! Gonna go exchange it again, maybe back to a 16
Sent from my Nexus 4
Mine is working fine but i noticed when placing my hand on it when i use YAMTT, it will register 3-6 point and starts flipping. When i pull my hand away these points keep on flipping for some seconds. It is over responsive compared to my S2 which registers Zer0 points when i put my hand on it (the way it should be). This was happening with JSS15Q as well as JSS15R now.
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
chrisn0123 said:
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
This happened to mine, when i use with cover and problem is reduce but it still there.
-Hard to find N7 Gen II (built July and August) with 100% working as it should be. I just hope new firmware can fix problem if NOT it's hardware problem.
-I may grab another one built September, mostly happened on devices built July and August.
-Mine built August when i first open it i full of surprised, a lot of dust inside and outside of plastic wrap, i just wonder where the F they do packaging indoor or outdoor.
Sent from my Nexus 7 using XDA Premium 4 mobile app
---------- Post added at 01:56 AM ---------- Previous post was at 01:54 AM ----------
chrisn0123 said:
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
This happened to mine, when i use with cover and problem is reduce but it still there.
-Hard to find N7 Gen II (built July and August) with 100% working as it should be. I just hope new firmware can fix problem if NOT it's hardware problem.
-I may grab another one built September, mostly happened on devices built July and August.
-Mine built August when i first open it i full of surprised, a lot of dust inside and outside of plastic wrap, i just wonder where the F they do packaging indoor or outdoor.
Flashing one of sfhub's custom touchscreen fixes helps for most of the issues. I use ts20 and it works 98%. 2% of the time it just locks up/stops taking input for a second or two. I've only really noticed it when playing games (terraria).
ts10 worked well but would occasionally freak out with a bunch of inputs.
None of this would be noticeable outside of game playing.
Sfhubs fixes are pretty great. At least get it usable until Google figures it out.
I was hoping 15R update would have fixed this but still waiting.
Sent from my Nexus 7 using XDA Premium 4 mobile app
chrisn0123 said:
Got the phantom touch bug on my 16gb n7 2013.
Seems to only do it if it is laying flat!!! Hold it vertically and it works fine.
Logged job with Google to replace and the idiots have shipped me a 2012 version. Really angry.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
The reason why it works great in a vertically is because the key word. (Holding it)True ground That's why.