Database Users

Oh ASUS...

So my first transformer was awesome except for the touchscreen that was unresponsive on a whole line across the tablet, the minimal light bleed, and the unbalanced speakers. I decided to rma it with ASUS and sent it back.
I just got it back today. The shipping paper shows a new part for a screen (I'm guessing.. 90R-OK061L20000Y). I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
My question to my fellow Transformer owners is should I RMA again? Maybe switch to the galaxy tab? Hope its software related and wait for a fix? Our just ignore it?
Anyone else have this problem?
Sent from my Nexus One using XDA App

The Transformer is nice especially with dock if all works well, mine does, but if that were me I'd be unloading it and getting a Galaxy 10.1.

I just tested mine with the same paint program. I colored the whole screen with 1 finger and everything seems to be in order. Funny how that program registers 7 finger multitouch but 8 will cause a FC.
Anyway. I would RMA it again. This time stating that the problem wasn't fixed. Maybe put a bunch of post-it notes with arrows all pointing to the spot there it is whacked.

viper2g1 said:
I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
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If this really is an issue only with "lightest of touch" I think you would be better off selling the unit. Touch screens often have areas that require more or less contact. The fact that they replaced the screen or digitizer and it does not meet your expectations suggests the settings they are using will not meet your expectations as to the amount of contact required.

Just a quick question, wherever you guys bought your transformer, did anyone buy a warranty through the retailer? Personally I work a BestBuy, so a 1 year with damage warranty was dirt cheap for me, so i bought it, normally I dont get the plans bc I treat my gadgets like angels, but with a 10 inch screen thats only protected by glass I thought I should, especially with all the defects from ASUS going around (although mines working perfect!).

Well as an example when trying to launch an app along the line a hard press is required
Sent from my Nexus One using XDA App

Could it be a problem with your fingers? Seems strange you have had problems with 2 lol

Are you saying my fingers is brokeded!?!
Sent from my Nexus One using XDA App

he's saying you touched it wrong

well I would insist on a replacement if the issue is still there. You would of thought they would of tested this before it was returned to you.
I would of thought it would be other hardware other than the screen that is defective and they have simply replaced the incorrect part.

I called asus again and they game another rma. They paid for doing too, that's nice. hoping for a fix though.
Sent from my Nexus One using XDA App

[Q] Got a C5O tablet under warranty replacement

I got a C5O Nexus 7 after a warranty replacement for a faulty touchscreen. This one doesn't have any screen lift and seems ok, but I still have the multitouch screen problem when crossing the vertices. Wondering if I should just wait it out and see if an update fixes it, or RMA again. Anybody else have a C5O?

spac3m0nk3y said:
I got a C5O Nexus 7 after a warranty replacement for a faulty touchscreen. This one doesn't have any screen lift and seems ok, but I still have the multitouch screen problem when crossing the vertices. Wondering if I should just wait it out and see if an update fixes it, or RMA again. Anybody else have a C5O?
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I thought I was seeing things, so I used a magnifying glass and I too have a C5O. I bought it used last night and no screen lift on mine either.

[Q] Should I return my N7 32gb? (Screen lift)

Hi all
I bought the new nexus 7(c90) 32gb a few days ago from PC world along with the 2 year guarantee. Out of the box it was working perfectly and I began setting it up as you do .
Anyways after around 10 mins of using it a tiny flake of the silver plastic bezel felt loose and then fell off so I have this 4mm black "scrape" on the corner of my N7's bezel but as this is so small (I will try to include a pic) I am just putting it down as wear and tear
However here is my bigger issue. After reading how many 8gb/16gb N7's had the dreadful screen lift I decided to check mine. It seems that the middle of the left side of the screen is higher than the right side and does not sit flush with the bezel however it's barely sitting a width of a hair above it. I can run my nail from the middle of the screen to the right and feel the bezel is higher than the screen however when I do the same to the left side my nail simply falls off. If I hold my N7 horizontally and look down at it , the left side is higher than the right as the bezel cannot be seen towards the middle of the screen. If you look at the left side you can sort of see the screen bulging out by the smallest amount and if you push on the screen you can see a very very small amount of screen flex.
I would really appreciate any advice. I asked my parents to buy this as a Bday present me as these N7's are really good value for money and this being my first proper tab I really wanted to flash roms ect but due to the screen lift/bezel issue im not sure what to do. PC world claim to refund or replace any item that develops a fault within 21 days. Spoke to my parents and they tell me if it's that small of an issue I’m just better off leaving it. Yesterday I want to a large shopping centre and tested out some N7's(not sure on gb's) and 2 of the 3 displayed a similar issue however due to the rush I’m not 100% sure. Also tested Tesco’s 16gb and there was no screen lift.
I'm worried that after a while the screen issue may get worse. After some reading last night I read that 32gb's are excluded from this design flaw so Is there a possibility of me owning a faulty one? . Do you think PC world would accept these as "faults?" . If I'd never seen the thread on screen lift then I most likely would have never noticed anything. .
Hope all this makes sense, any questions please ask!
thanks!

I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium

crash_194 said:
I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium
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thanks for the reply. I'm also able to wedge my nail in the gap between the bezel and left side of the screen. I am strongly considering returning it back in the next few days however I'm not sure if they will accept it as the screen lift isn't that noticible initially . Also how did the exchange process go?, did you just get a new boxed replacement or did you ask them to open up a few?.
Cheers
Sent from my Windows Phone

Definitely get it replaced.
-Brought to you by Marino's Nexus 7-

Mine was quite noticeable because even though I hadn't had the tablet a full 24hrs there was already dust and bits gathering down one side of the screen which made it stand out even more. The screen lift was something I could only see getting worse. I actually took the back off for a nosey before I exchanged it and I could see there were missing screws down the side of the bezel which I believe is how Asus are trying to combat the screen lift.
The two guys I spoke with at Currys were obviously in to their gadgets as well and were aware of the quality issues with these tablets and said if I wasn't happy I could have my money back or exchange it for something else, or they said I could try another one and see how I got on. I personally didn't suggest opening them until I found one I was happy with as I appreciate they wouldn't be able to sell them then.
I'm happy with my new one though and I'm really glad I exchanged it.
Sent from my GT-I9300 using xda premium

I took 2 back to tesco both within 48hrs, both suffering screen lift, my 3rd has it ever so slightly, less than 0.25mm but as it's in a case it hasn't got any worse so I'm happy to live with it as is.
So yes take it back as it is a known fault.
Transmitted via Nexus7

I bought one from Staples and after couple of days of use I too found the screen lift on the left side. I finally returned it yesterday morning. Then in the evening I got a new one from Office Depot. So far its free from any defect. I hope it stays that way. Also my new one starts with serial no. CA0K. The one was defective was C90K.
Sent from my Nexus 7 using xda premium

Yes even though there are known issues and we've had bad experiences, don't get clouded in to thinking this isn't a good tablet because it is and I personally think it's well worth the perseverance. I've now got it in an official Asus neoprene flip case and a zagg invisible shield screen protector, looks the dogs
Sent from my Nexus 7 using xda premium

Mine was bought in July and I have just noticed screen lift. I bought it from PC world, what shall I do
Sent from my Nexus 7 using xda app-developers app

Thanks for all the replies!
I will be going in for a replacement tommorrow, I just hope that they will accept it. Like I said before, the screen lift is not very apparent however it is there. If the staff disagree and kick up a fuss that there is no screen lift or the screen lift has no negitive effects then what's the best course of action?
Since buying the N7 and discovering it had screen lift + chipped bezel I don't have the satisfaction of it being "mine",really wanted to flash roms and experiment but the confusion in returning it or not kept me stock :crying: . The N7 I have does not have any light bleed,ghosting and I'm pretty sure the colours of the screen are normal. Should I check this on my replacement N7 when I get it?
Also I'm looking at a N7 starting with C90 right?
Another thought is getting a refund and saving up for a 32gb nexus 10 . Also A N10 would cost me around £200 extra . I initaily went with a nexus7 as it was cheap for the high specs, In my budget and as it is my first android device & tablet allows me to learn & tinker with it with no regret compared to a almost half grand N10. I have also heard on here that many users downsized from a 10" to a 7" . Could anyone shed their opinion?
P.s: I have attached some images

I'm returing mine for black lines , the only thing is I can't find the warranty card . Do I need it ?
Sent from my EVO using Tapatalk 2

I'm so shocked that Google hasn't stepped in to improve the quality on the 32 gig models after all the problems with the 8 and 16. I love Google products but quality must come first not quantity. I used to work for Sony and this would've been totally unacceptable.
Return it and open the replacement right in the store and continue to do that until you get a good one.

Return it right away. The more tablets that get returned because of this "screen lift" the better. Maybe next time they will not repeat the same mistake.
Sent from my Galaxy Nexus using xda premium

Just an update
Went in and was able to get a replacement N7, Checked this one in the store and it had pretty much no screen lift apart from a very very very slight lift from the left towards the bottom. We also checked another one inc a display model and they were much worse. I also went snooping in various shops to look at the N7 and all of them had some sort of screen lift.
Overall I'm quite happy with the new one, my only complaint is that there is a small amount of backlight bleeding in the bottom left corner if the brightness is set at 100%. If the brightness is on auto or below 50% you cannot really see it unless you are actively looking for it.
I've heard much worse issues with the N7 so I'm happy with this one. Am I right the LED's are only located on the left side of the tablet?

I'd return it again. I've returned 3 and my newest is flawless. there are good units out there, you will find one!
Sent from my Nexus 7 using xda premium

I applied a minimal amount of crazy glue to the affected area months ago, and it's been perfect ever since. Asus sucks, but if you want a 7" Nexus, what can you do?
Sent from my Nexus 7 using XDA Premium HD app

Opinions Wanted, Slight screen lift:keep or return

So this is the 3rd day i have owned my new Nexus 7 32gb SSN: C90 bought from walmart. Really happy with the device, the first day i had checked it for screen lift and didnt notice any, not saying it wasn't there as it is very likely i didnt even quite know what exactly i was looking for. However, after examining it today, more in admiration of it, i noticed some screen lift on the upper left side (in portrait orientation). I believe this is exactly where mostly everyone else has noticed it. I could tell there was screen lift because when looking at the device from the right side over to the left i am not able to see the bezel where the screen lift is occurring, while from looking from the opposite side i am able to see the bezel completely.
Anyway, what are your guy's opinions? should i return it and exchange for a different one, i checked all of their stock and they are all C90 models, not sure if that matters but i assume they are all from the same production batch.

Hold on to it until a new batch comes in, then exchange it.

If it's bothering you or there is noticeable movement in the screen when you tap that area, then return it.
Ignore all the talk of "batch numbers" there have been issues with every single one of them. Personally, I had a C70 with bad screen lift and it was replaced with a C70 that is perfect.

Its bothering me, but it is only because I know its there, there isn't any noticble flexing in the screen when viewing it normally. Have purple had the screen lift without issues?

Washer fix and move on with your life. I've been through 4 and 50% of them had screen lift. The washer fix works awesome and takes a few seconds. The back is meant to pop off. No big deal.
As for all my swaps.
#1 bricked after flashing a bad boot loader. #2 was stolen. #3 was a loaner that I returned for #4 32gb.
Washer fix works. Or get a case. Boom.
Sent from my Nexus 7 using XDA Premium HD app

[Q] Nexus 7 - CHUNGHWA Replacement Screens

Hey everyone,
So I've gotten a smashed up Nexus 7 tablet from a friend, who said I get to keep it since she already got a Dell Venue 7 as a replacement tablet. I was looking up for a replacement screen and found out that the LCD panel is bonded to the glass using a super adhesive which meant that it's nearly impossible to remove without damaging the LCD unit itself. So I was looking for a replacement unit with an LCD display attached, what I found was that a majority of the display units are manufactured by CHUNGHWA which was not the original display manufacturer for this tablet. So my question is, since CHUNGHWA seems to be popular and cheaper than getting the original HYDIS panels:
How is the quality of these CHUNGHWA panels? Are the colours good and the viewing angles comparable with the HYDIS panels?
As long as they're comparable, I don't mind getting a CHUNGHWA replacement panel.
Please let me know if you guys have experiences with these panels as I haven't been able to find opinions on these panels on the Internet other than people are selling these panels as replacement panels.
Many thanks,
deltatux

This is not what you'd call rapid reply, but maybe someone still has this question.
I cracked my original N7 screen (Hydis) after couple weeks of usage. Bought Chunghwa replacement as it was the only available at the moment. And today it finally died after a year of agony. Basically, Chunghwa was much worse:
It was blinking. It seemed like from time to time (not always) it could not decide between two neighbour levels of auto brightness so started to switch between them like 5 times a sepond. Very annying.
Two white pixels occured in a month
It liked to touch itself, yeah. Sometimes it would start random touches until I switch the device off and back on.
Yesterday it started to report multiple touches along a vertical center line of display. Switching off/on didn't help any more. I disassembled the tablet hoping this is a bad contact and I can fix it just disconnecting/connecting the ribbons and after that digitizer died completely.
You better look for Hydis.

well I just got a replacement screen for mine... got the chumbawumba as well. hoping it works out for me. but hey, I only spent 20 for the smashed tablet and then 35 for the replacement screen/digitizer/bezel combo.

schollianmj said:
well I just got a replacement screen for mine... got the chumbawumba as well. hoping it works out for me. but hey, I only spent 20 for the smashed tablet and then 35 for the replacement screen/digitizer/bezel combo.
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@schollianmj
What was your outcome?
At the moment I am debating on getting a chumbawumba one or buying a second hand screen (both touch and LCD have gone in mine)

cchaos said:
@schollianmj
What was your outcome?
At the moment I am debating on getting a chumbawumba one or buying a second hand screen (both touch and LCD have gone in mine)
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Click to collapse
Mine came out fine. been using it in my car a lot latley and no issues other than the screw issues. just be prepared for them to fight you and get a real screwdriver. I put screws in all 4 corners and I believe a couple down the sides. got maybe 2/3ds the screws in but you couldnt tell with the back cover snapped on.
Honestly I wasnt to worrried about getting the chumbawumba screen despite a few neg reviews because my tablet was bought for cheap with a smashed screen. I figured if it worked good then great for me. if it flaked out after a few months I would just get a new tablet.

schollianmj said:
Mine came out fine. been using it in my car a lot latley and no issues other than the screw issues. just be prepared for them to fight you and get a real screwdriver. I put screws in all 4 corners and I believe a couple down the sides. got maybe 2/3ds the screws in but you couldnt tell with the back cover snapped on.
Honestly I wasnt to worrried about getting the chumbawumba screen despite a few neg reviews because my tablet was bought for cheap with a smashed screen. I figured if it worked good then great for me. if it flaked out after a few months I would just get a new tablet.
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@schollianmj
Thanks for replying. I brought mine cheap too. Hadn't thought about it in that way so might just take your thing and risk it.
Having said this, I have just found a "dead" nexus 7 on eBay that's cheap too....