So I finally got around to taking pics/video with my 230x usb microscope... this thing looks horrible (and its visible to the naked eye). I can't believe some of you guys (with at&t phones?) haven't seen this? Definitely not cracked... its scratches for sure. see how they fade out on the edges?
WATCH IT ON YOUTUBE HERE best viewed in 480p
Here it is at 60x for an overall view:
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230x:
As a comparison, I also took pics of my Gnex that I have had for over a year and a half in all different environments... with and without a case.
60x:
230x:
Very cool pics, I mean, sucks about our lenses, but cool pics!
Darn it. How do they expect me to be a professional photographer with that?
I though the camera lens are suppose to super scratch resistant. does this mean G2 use low quality lens?
Crap so I can see the scratches on mine . I guess I'll return mine
Sent from my VS980 4G using XDA Premium 4 mobile app
Is this serious? Are we putting our phones under microscope just to see some microscopic scratches that obviously is invisible to the naked eye and probably does not affect picture taken?
This is the typical OCD thread taken to the other level.
Sent from my LG-D801 using xda app-developers app
I'm sure that chicken didn't have a scratched lens on his helmet cam.
i actually had 1 big scratch on mine that was visible too.i return it.
Sent from my SGH-I747 using xda app-developers app
shook187 said:
Is this serious? Are we putting our phones under microscope just to see some microscopic scratches that obviously is invisible to the naked eye and probably does not affect picture taken?
This is the typical OCD thread taken to the other level.
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
Yes this is serious... And I think it's a valid issue. Especially when they are advertising that this phone has a glass lens. Apparently you didn't read the op... "and its visible to the naked eye" very visible. These aren't microscopic scratches, I just wanted to see what was going on at a deeper level, especially since some are saying that these are just micro-cracks.
What's odd is that I don't have any of these scratches on my bare screen (which I've been using with out a screen protector for most of the time).
So the real question is... Do these scratched make a real difference in photo quality? Are there any camera/photo nerds that can chime in? I take photos and I can't tell. I don't have a g2 with a good lense to compare against.
Sent from my VS980 4G using XDA Premium 4 mobile app
Met with LG rep...the lense is real sapphire crystal. Its possible some crystal may show imperfections especially magnified to that level. Exchange the phone or find out how to polish crystal to eliminate the scratches
---------- Post added at 11:13 AM ---------- Previous post was at 11:10 AM ----------
shook187 said:
Is this serious? Are we putting our phones under microscope just to see some microscopic scratches that obviously is invisible to the naked eye and probably does not affect picture taken?
This is the typical OCD thread taken to the other level.
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
O.P, what made you decide you wanted to do this?
tiguy99 said:
Met with LG rep...the lense is real sapphire crystal. Its possible some crystal may show imperfections especially magnified to that level. Exchange the phone or find out how to polish crystal to eliminate the scratches
---------- Post added at 11:13 AM ---------- Previous post was at 11:10 AM ----------
O.P, what made you decide you wanted to do this?
Click to expand...
Click to collapse
I don't see any scratches on mine so i want to buy a microscope now. Damn you OP!
Wow just wow it has come to this!!!! First off its to close to the shutter to affect anything and really come on get over it. Ive had mine for a month and run it nude no scratches on my screen or camera and im far from careful, humm maybe i should get a microscopic and nit pick.....naw i like mine too much
god i hope this is a joke thread
SOLUTION
I just noticed this same issue on my two week old G2 this week. I treat my device just like my first born, so I wasn't shocked when I discovered the issue was caused by defects in the glass. I went down to the store to exchange it within my fourteen day window and they gave me the middle finger, stating that they "couldn't exchange it for the same device, only for a different brand, and if they did give me a new G2 they would lose money on the cost of the original phone". I thought that that was a ridiculous policy, why would I want to get a different device, when two weeks ago and after months of consideration it brought me to the store for the unique look and experience of the G2. I bought the G2 for several reasons: screen quality- type and size, battery life, camera quality, and overall customization of the experience(none of which I wanted to sacrifice), so I walked away without a replacement. Two days later I went down to the store again to provide them with even more evidence (since it had gotten worse over two days), and they agreed that it was defective, but wouldn't do anything because I was now out of my two week window (BASTARDS!). They gave me this number for Verizon warranty issues 1-800-922-0204 or *611 from your phone to get it replaced under the one year warranty, which was a pleasant experience. Thanks to all of the community on XDA and Android Central I was able to utilize their information as evidence to Verizon customer service, and now there is a shiny new one on its way. I just thought I would share my story and maybe alleviate someone else's frustration. Hopefully with my new TPU case from Tudia, it will help protect this apparently fragile phone!
zhawk777 said:
I just noticed this same issue on my two week old G2 this week. I treat my device just like my first born, so I wasn't shocked when I discovered the issue was caused by defects in the glass. I went down to the store to exchange it within my fourteen day window and they gave me the middle finger, stating that they "couldn't exchange it for the same device, only for a different brand, and if they did give me a new G2 they would lose money on the cost of the original phone". I thought that that was a ridiculous policy, why would I want to get a different device, when two weeks ago and after months of consideration it brought me to the store for the unique look and experience of the G2. I bought the G2 for several reasons: screen quality- type and size, battery life, camera quality, and overall customization of the experience(none of which I wanted to sacrifice), so I walked away without a replacement. Two days later I went down to the store again to provide them with even more evidence (since it had gotten worse over two days), and they agreed that it was defective, but wouldn't do anything because I was now out of my two week window (BASTARDS!). They gave me this number for Verizon warranty issues 1-800-922-0204 or *611 from your phone to get it replaced under the one year warranty, which was a pleasant experience. Thanks to all of the community on XDA and Android Central I was able to utilize their information as evidence to Verizon customer service, and now there is a shiny new one on its way. I just thought I would share my story and maybe alleviate someone else's frustration. Hopefully with my new TPU case from Tudia, it will help protect this apparently fragile phone!
Click to expand...
Click to collapse
thanks for the update. when you get the new one we will be expecting a full camera report . im just curious if this is standard on all units
Standard lmao, mine doesn't have a single scratch on the camera but than again i dont have an electron microscope trying to find a flaw in my junk so i can exchange it for whatever reason.
Mine's fine. No scratches here.
Sent from my LG-D803 using Tapatalk 4
zhawk777 said:
I just noticed this same issue on my two week old G2 this week. I treat my device just like my first born, so I wasn't shocked when I discovered the issue was caused by defects in the glass. I went down to the store to exchange it within my fourteen day window and they gave me the middle finger, stating that they "couldn't exchange it for the same device, only for a different brand, and if they did give me a new G2 they would lose money on the cost of the original phone". I thought that that was a ridiculous policy, why would I want to get a different device, when two weeks ago and after months of consideration it brought me to the store for the unique look and experience of the G2. I bought the G2 for several reasons: screen quality- type and size, battery life, camera quality, and overall customization of the experience(none of which I wanted to sacrifice), so I walked away without a replacement. Two days later I went down to the store again to provide them with even more evidence (since it had gotten worse over two days), and they agreed that it was defective, but wouldn't do anything because I was now out of my two week window (BASTARDS!). They gave me this number for Verizon warranty issues 1-800-922-0204 or *611 from your phone to get it replaced under the one year warranty, which was a pleasant experience. Thanks to all of the community on XDA and Android Central I was able to utilize their information as evidence to Verizon customer service, and now there is a shiny new one on its way. I just thought I would share my story and maybe alleviate someone else's frustration. Hopefully with my new TPU case from Tudia, it will help protect this apparently fragile phone!
Click to expand...
Click to collapse
The people in the stores are useless and inconsiderate. The store is only useful to check out new products. We know more about their phones than they do.
zhawk777 said:
I just noticed this same issue on my two week old G2 this week. I treat my device just like my first born, so I wasn't shocked when I discovered the issue was caused by defects in the glass. I went down to the store to exchange it within my fourteen day window and they gave me the middle finger, stating that they "couldn't exchange it for the same device, only for a different brand, and if they did give me a new G2 they would lose money on the cost of the original phone". I thought that that was a ridiculous policy, why would I want to get a different device, when two weeks ago and after months of consideration it brought me to the store for the unique look and experience of the G2. I bought the G2 for several reasons: screen quality- type and size, battery life, camera quality, and overall customization of the experience(none of which I wanted to sacrifice), so I walked away without a replacement. Two days later I went down to the store again to provide them with even more evidence (since it had gotten worse over two days), and they agreed that it was defective, but wouldn't do anything because I was now out of my two week window (BASTARDS!). They gave me this number for Verizon warranty issues 1-800-922-0204 or *611 from your phone to get it replaced under the one year warranty, which was a pleasant experience. Thanks to all of the community on XDA and Android Central I was able to utilize their information as evidence to Verizon customer service, and now there is a shiny new one on its way. I just thought I would share my story and maybe alleviate someone else's frustration. Hopefully with my new TPU case from Tudia, it will help protect this apparently fragile phone!
Click to expand...
Click to collapse
Let's hope he doesn't find out the one he's getting for his warranty isn't shiny and new haha
Related
I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
Here's a photo of mine:
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There is a similar post for the AT&T model.
Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.
I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.
3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.
From the man in your attic...
howard bamber said:
3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.
From the man in your attic...
Click to expand...
Click to collapse
Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.
hp79 said:
I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
There is a similar post for the AT&T model.
Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.
I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.
Click to expand...
Click to collapse
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
hp79 said:
Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.
Click to expand...
Click to collapse
Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life
Tapatalking on my n7000
"while being babysitted"
Don't feed the little baby troll :banghead:
LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
Click to expand...
Click to collapse
msedek said:
Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life
Tapatalking on my n7000
Click to expand...
Click to collapse
Gugelhupf said:
"while being babysitted"
Don't feed the little baby troll :banghead:
Click to expand...
Click to collapse
Wow, so offensive here. No I'm not drunk. Yes I know it's just a device, albeit a poor quality one. it's not a scratch, it's a real crack. A plastic piece separated into two or more pieces. Big difference there. Third, I'm not trolling so please stop trolling.
I paid $600 for a high end device, and I expect a certain level of quality with that price tag. I'm not as rich as you guys so I take care of my gadgets and use it for at least two years. I found mine having this crack after 9 months of careful use, most likely developed over time. It's just now that I found this while cleaning it.
This is not an isolated issue as I can easily find people with same issues. Here are some of the "0.001% of people" complaining about the cracks because the bad build quality/material.
http://forums.androidcentral.com/sa...-crack-appearing-front-bezel-out-nowhere.html
http://rootzwiki.com/topic/35091-hairline-cracks-on-the-sides-d/
http://www.huzoorbux.com/samsung-galaxy-s3-burden-of-hairline-cracks_1332.html#.UMk3SYO5PzQ
I don't understand why you guys are so defensive about this.
I bought my black note in Feb 2012. I just looked at mine with a magnifying glass, no micro cracks in mine. Little rough on one corner where my Macbook Air fell on it, what a heart attack that was. It just ripped my screen protector. I say just throw a tpu cover on it and forget about it.
White historically has issues. The HTC One X had issues with white and I remember the White HTC Vouge for Verizon had a slight cracking issue. I wonder in order to make it white they have to add too much TiO2 in and less plasticizer making it more brittle. I usually try to avoid white phones.
Just checked my black Note, purchased in November 2011. No cracks at all, and I've dropped it a couple of times including one time when I dropped it face down onto a wet concrete floor (the rough type you find outdoors).
Sent from my GT-N7000 using Tapatalk 2
hp79 said:
I don't understand why you guys are so defensive about this.
Click to expand...
Click to collapse
You pretty much have to expect rudeness when posting here. Report them or ignore them.
As for the warranty -- are you sure you don't have one? Check with Amazon. I thought anyone selling in the US has to provide the manufacturer warranty.
Of course they might not cover cracks anyway since it would be hard to prove it wasnt dropped.
LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
Click to expand...
Click to collapse
This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.
I'd look into the warranty thing. That's definitely a defect.
abax44 said:
This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.
Click to expand...
Click to collapse
Yes.
Sent from my GT-N7000 using Tapatalk 2
I dropped my Note couple of times and i've got at least 20 scratches and guess what?
I don't give a f**k
I buyed a damn phone, he didn't buy me for me to be his slave
Im also proud of the little dents and scratches as long as I caused them and I can get the phone up and working again.
But i can never defend the build quality which is less than satisfactory.
Well, Samsung uses "cheap plastic" but then again look at Apple - most expensive anodized aluminum and 1/3 of iphones 5 came scratched out of box.
What i'm trying to say... im just like you, i treat my gadgets like eggs, but we're talking about things we use all day every day - they will get damaged no matter how you try so its best to get over it. Anyway i think your case is not very common.
about this micro cracking, don't wast your time to send your phone to sammy, i try it ( because me too i don't think sutch craking are normale on a 600€ phone ) and sammy don't take that in warenty, they sad it my fault... crap plastic and crap warenty... it was clear that sammy don't wan't to eard about that lol
I got some cracks and spots on my note to but it is better to have crack in ur phone then have phone in ur crack.
My name is luxor and i am a flash-o-holic and xda is my pusherman.
I checked mine too. I got it in August 2012. Im pretty careful with it also. Got a case for it too. I found one of those cracks on the right side. To be honest..its covered with my case..and its not on my screen...Its not a big deal.
Sent from my GT-N7000 using xda app-developers app
I've got a black note and I've dropped it a couple of times, no cracks.
My Mrs has a white note and hers does have cracks the same as the OP, but then she does have Teflon hands hahaha
*******Before posting a question, search, search and search again, if there is no solution then post your question*******
Do I have to remind all users to be courteous when posting. If your going to post something don't post in a way that is demeaning to others.
If you don't have this minor issue then great. But to flame someone who does is just pathetic. Thanks for drawing attention to yourselves, I'll now keep an eye out.
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Pictures?
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
think you were just very unlucky (or else they were trollin' and kept sending you the same one back lol)
my second one isnt 100% perfect, but for me even a 100% perfect galaxy s4 wouldnt be close to tempting me away from a 99% perfect One.
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
FYI, the Nexus 4 was made by LG...
Sent from my C6502 using Tapatalk 2
hmm
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
i think this phone build quality is really great if i'm honest, the Samsungs plastic feel/build quality is a lot worse, perhaps you were just unlucky in the handsets you received out of the box
We have more than few threads discussing imperfections and issues on early batch
HTC subtly admitted it when they delayed the entire launch and specifically mentioned camera and casing as the reason, yes they called it short of supplies but it actually meant they discovered low yields
Anyway all you can do is either wait for the April batches and exchange or start now until u get a perfect one
What is for sure however what you have now is not a proper representation for this device final build quality
keywords: Defect, Warranty
We had the same drama during the One X, defects cleared within 2 months, or took me 2 exchanges, my final one was manufactured in April
Enjoy the GS4 :thumbup:
Sent from my Nexus 7 using Tapatalk 2
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
in 13 march you said
,,I want plastic, I want a removable battery and a Micro SD. You know the only reason they want to design these features out is cause it saves money, they can charge for cloud storage and they blame a removable battery and Micro SD for helping piracy along. It's all about stopping your choice and the irony of it is, taking these features out probably costs less, is less premium and these "premium" metal and glass materials just means more money for this companies in repairs, especially with a non removable battery.,,
and you didn,t like either htc one camera
,,The camera has a lot of noise, not very sharp either,,
but you still bought HTC ONE, and also changed TWICE...
VERY INTERSTING FACTS
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Pictures of your defects please or don't blame anyone accusing of trolling
Venekor said:
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Click to expand...
Click to collapse
are you sure you didn't get one of these?? LOL
http://fenxiao.hdc.cn/product_detail-106.aspx
djbenny1 said:
are you sure you didn't get one of these?? LOL
http://fenxiao.hdc.cn/product_detail-106.aspx
Click to expand...
Click to collapse
:laugh:
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Venekor said:
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Click to expand...
Click to collapse
Yeah you clearly stated you would never own a phone without an SD slot or removable battery. You either changed your mind from a very long winded statement bashing the one or your trolling. And three phones? You have had three defective phones Sent to you?
With a delayed launch and low inventory and the phone just released you have been able to get three phones?
Bull****
Edit. This is obviously a troll thread and should be closed
Sent from my HTC6435LVW using xda premium
Just another f*cking (HTC-)Hater/(Samsung-)Fanboy...
Nothing to note here.
Hater or Fanboy... whatever... IGNORE...
Objective opinion...
Subjective opinion...
There is no perfect phone
There is also no scrapphone (except I(gitt...)Phone) :laugh:
Close this ****
He has had the s2 and s3 lol. I mean yeah everyone has an opinion but this is just bizarre behavior. Maybe Samsung is paying him like twenty dollars or whatever currency he uses to write this.
Sent from my HTC6435LVW using xda premium
Dam trolls!
fernando sor said:
He has had the s2 and s3 lol. I mean yeah everyone has an opinion but this is just bizarre behavior. Maybe Samsung is paying him like twenty dollars or whatever currency he uses to write this.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
:laugh:
Sounds a lot like he just took information from threads where people said they didn't like x feature, combined them all into one massive "I hate this phone" thread, and probably doesn't even own the phone.
I was wondering how he could see dead pixel on 468 PPI
I'm loving my HTC One. What a phone
Sent from my HTC One using Tapatalk 2
it wouldn't be a surprise, its not the first thread of such nature
I've had my One from Rogers Canada since launch day last Friday.
I've been reading all the issues here about the build qualities of this phone. Mine has a hair gap on the top and the screen also rises slightly at the top edge. I've decided that these were ok and happily used my phone with great care.
No I do not have a case, and neither did I use a case for my previous Samsung Infuse which I used 2 years without dropping it ever.
Today when I turned my One over, the camera glass was cracked! It looks like it got hit somewhere and just gave in. Seems pretty impossible as the rest of the phone is in perfect condition without a single scratch. I keep the phone in my pocket top down, screen facing inwards as I always have in the last few years.
This is so frustrating...I'm afraid if I get an exchange I'll end up with one or more of the several build issues that people have been seeing.
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You will get an exchange for a damaged phone that was caused by you (intentionally or unintentionally) ? They should kick you out of the store for asking that or hang up on you if you call to simply get it exchanged without paying for the damage.
People these days .....
Probably wasn't a high impact hit. You probably leaned on the corner of a table or something without realizing it and the pressure from the corner was focused all on that point.
The do not believe that I should be held responsible for this glass. It should point to the fact that the glass might have been fractured slightly so that slight pressure pushed it in from the beginning.
The argument is that I have used this phone for 3 days, taking exceptional care of it, and ended up with a cracked camera glass as opposed of my previous phone, which I used for 2 years and doesn't have a dent in its plastic, let alone cracked glass.
Also, why be so offensive Mr insomnia? Is the fact that the One's build quality is way lower than expected hurting your fanboy heart?
Probably be a great time to buy a case, don't you think?
Sent from my HTC One using xda app-developers app
it seem like has been hit by a bullet , maybe HTC One saved your life !
Feel sorry for you bro. I am getting a leather pouch this weekend to avoid any damage to my One
Sent from my Nexus 10 using XDA Premium HD app
even if you didn't do this, You're going to have a hell of a time proving it. You very well could have just leaned on it too hard during the day and put pressure on the glass. You need a real friendly service rep to accept the possibility there was a previous fracture
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
mettleh3d said:
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
Click to expand...
Click to collapse
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
jackwu95 said:
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
Click to expand...
Click to collapse
Are you 14?
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
If he is 14, you must be 3
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Here's his picture of the cracked camera lens :
thegregulator said:
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Thanks! Don't worry though, I'm trying to point out this problem and see if anyone else has similar experiences and we can pinpoint an issue.
I don't game on phones at all, so my device usually stays quite cool. It does warm up a bit after ~10 minutes of screen time but I doubt that could cause any issues.
fidelcstrl said:
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Click to expand...
Click to collapse
That is interesting, thanks for sharing this, I'm looking out to see if anyone else is seeing this.
Just in case this starts happening more, my phone is from batch FA346W
Was raining the whole day today so didn't go to the store, will update once I do
Hm, might have been that the phone got hot enough to make the metal expand faster than the glass....
Not that I doubt you on for your mishap. But knowing Rogers and their ways - my family has been with them since they were still AT&T - you will need hell of a lot of explaining to convince the CSR to make them comply to your exchange request. And online sources won't make much of a statement in their mind. Try play the loyalty card and plead for forgiveness.
As to the picture above, it seems more like an impact hit as the glass seems to fracture in the center of the piece and the cracks don't extend to the edge.
Looks like the phone was abused. Hope you have Insurance because that is definitely not a warranty issue
Sent from my HTC One S using Tapatalk 2
Hi OP,
not meaning to be patronising but the glass is more brittle than the casing with lower impact resistance. so a load that might not necessarily damage the casing will more than likely damage the glass. the chances that the damage is simply contained to the glass region though is odd and one would expect there to be at least some signs of wear/ scratches etc even close to this region as in a typical case.
the main thing is how it happened which appears to be the mystery and the exchange will ultimately be based on this. looking at your picture it looks like an impact dead on the centre of the glass from the outside in. hard to be totally certain considering your pic.
i cant think of a viable scenario though other than something along the lines in my first paragraph considering the metal is in perfect condition.
i would just tell them what you have stated.
Hi OP,
I had exactly the same problem. My unit was only a day old with not a single blemish anywhere on the handset besides the crack on the camera. In fact I'm fairy certain it cracked whilst resting on my table which I found to be very odd. Anyway I did manage to get a replacement with very little hassle.
A note to some other users:
In an incident such as this the consumer is entitled to a refund or replacement or a repair depending how old the item is since purchase. There is even further statutory protection specifically under the sale of goods act. This is an expensive (£500) phone and as such it's quality and durability should be commensurate to the price paid. Thus if the OP can establish the crack happened without having dropped the phone or damaging the phone in some other way then he will be entitled to a replacement which seems likely as there are no other scratches or dents anywhere else on the unit.
I am open to listening to others' opinions but should stress that I am a lawyer and therefore am quite knowledgable on matters such as this.
I've had a pretty bad experience with my Moto G, so thought I'd leave a friendly warning for anyone on the fence about this phone, or even for those who already own one. I ordered one of these from Tesco about a month ago for £129. After 2 weeks of taking perfectly good care of it as I do with all my devices, I had the unfortunate situation occur of it falling, less than 2 feet I might add, from my bed onto the wooden floor. My first thoughts were, damn I should be more careful, but was incredibly shocked to find when picking it up that the screen was completely smashed.
Having owned many smart phones over the years, they have all at one time or another taken a fall far greater than this, yet this is the first time I've ever had a screen smash on me. Still in shock at how it could break so easily I did some research online, got some contact information for Motorola, who replied giving me a number for the repair center. I phoned them and was given a quote of £59. Feeling annoyed at the price, I still decided to send it off, thinking that despite how easily it had broken, it had still fallen and Motorola had only my word that it was less than 2 feet.
A few days later I received the quote through the post, for £71, with a £15 charge if I decided I didn't want to go through with it and wanted the phone back, otherwise they destroy it. This almost felt like holding my phone ransom. Still, none of this is what I'm here to warn you about, the biggest problem I had with this situation, and the reason I'll never purchase a Motorola phone again, is the responses I got when contacting Motorola again. Being unhappy about being charged more than I was originally quoted on the phone plus a ransom fee if i wanted the phone back un-repaired, I e-mail Motorola again to complain, firstly about the cost, secondly about the structural weakness of the phone, that something was clearly wrong for it to smash so easily.
They responded with a very frank reply saying the Moto G is not shock or knock proof and was never advertised as being so, they also claimed the repair price is standard and correct, but didn't bother explaining why I was lied to on the phone. I then replied explaining that I knew full well it wasn't advertised as shock/knock/bullet proof, but that there are basic levels of durability that you expect when buying something, they are not advertised because they are common sense and taken for granted, and the Moto G didn't come close to meeting them, whether I had a dodgy unit or it's the whole range. They replied saying the Moto G is a "budget device", and that it's "not capable of withstanding any knocks whatsoever".
I made it very clear in my messages about how easily the screen shattered, and they are saying they are ok with that, it's expected, and basically saying you get what you pay for, so be warned, you might think you're getting a bargain, as I did, but as Motorola were keen to point out, if you pay a budget price for a phone, expect it to fall apart at the slightest knock.
Your mileage may vary I have dropped my lady moto g a few times so has she our only issue with the phone is our network and at times the radios itself.
KitKat slo"g" slide
Durteedee said:
Your mileage may vary I have dropped my lady moto g a few times so has she our only issue with the phone is our network and at times the radios itself.
KitKat slo"g" slide
Click to expand...
Click to collapse
My problem isn't necessarily that the phone broke, although obviously that is a problem, the issue is with Motorola itself, fully understanding how easily the screen cracked, treating the situation though it's expected to break, and then using the price to justify how incredibly fragile the build quality was.
I have no problem posting their e-mails here if anyone want to see them in full to see how frank they are about the lack of quality of the Moto G because it's "budget" I was a little shocked by them, so told them if this really is their attitude the public deserves to know, and they welcomed me to share "my opinion" with people, so I'm sure they'd welcome we posting their responses here if anyone is interested.
Solaris81 said:
My problem isn't necessarily that the phone broke, although obviously that is a problem, the issue is with Motorola itself, fully understanding how easily the screen cracked, treating the situation though it's expected to break, and then using the price to justify how incredibly fragile the build quality was.
I have no problem posting their e-mails here if anyone want to see them in full to see how frank they are about the lack of quality of the Moto G because it's "budget" I was a little shocked by them, so told them if this really is their attitude the public deserves to know, and they welcomed me to share "my opinion" with people, so I'm sure they'd welcome we posting their responses here if anyone is interested.
Click to expand...
Click to collapse
Again mileage may vary depending on what it may be, something their fault covered by warranty something your fault its just that. I get they lied to you that was wrong to do followed by not telling you why they lied it could be you got someone new or someone covering their rear ends
KitKat slo"g" slide
1) Sometimes it is not the height, but the angle of you dropped the phone. I also had a Nexus One shattering its screen from a minor fall, but my other HTC, LG and Motorola phones survive drops that are much taller. Also Moto G has the latest Gorilla Glass 3; I honestly doubt if it had been any other phone it would fare any better. And if you have a shatter iphone screen, it cost a lot more than 70 quid to fix it.
2) Welcome to real life kid. If I drive a car with problems into a repair shop, I will be charged even without any fixes being performed. It is called labour, shipping and handling, and whatever. Motorola is not under any obligation to mail your phone back for free. Motorola employees who opened your package, logged the item, performed a visual inspection are not volunteers.
3) You are absolutely right to be ticked off when you were quoted £59 and then £71. I would be. You absolutely have the right not to buy any future products. It is called poor customer services on their part.
These are separate issues. But for its price, Moto G has no comparison in terms of build quality.
I would be ticked off, but most servicing costs by the half hour. The design has to take into account some misuse, but it's a grey area and hard to dispute whether the industrial designers made a poor design judgement or your actions were outside the specifications it was designed for. You could always take it to a consumer ombudsman.
Would a screen protector have help in this situation (envisages dropping phone)?
Tempered glass screen protector.
sent via tapatalk
eksasol said:
Tempered glass screen protector.
sent via tapatalk
Click to expand...
Click to collapse
I'm thinking that it's a must have...
I saw in youtube drop test for MOTO G and yes it broke, the screen was shattered. This happens to every phone, high end phone's screen can be broken as well when you drop it, we need to be careful and protect our phone.
Moto G feels like a sturdy, well built devce. I haven't dropped mine yet. I guess it is the angle at which you dropped the phone which caused the screen to crack or the phone itself was faulty. I still feel it is better built compared to other plasticky samsung phones.
£59 is the ex-VAT price. 20% VAT takes it up to £71. A standard sneaky trick usually carried out by garages on the unsuspecting and totally illegal. Get in contact with trading standards.
In future, whenever getting a quote online or on the phone, check that VAT is included and always take down the name of the person you have been talking with.
weckart said:
In future, whenever getting a quote online or on the phone, check that VAT is included and always take down the name of the person you have been talking with.
Click to expand...
Click to collapse
I second that, I've lost count of the amount of times I've been happy with customer service to find they told me wrong advice and I couldn't prove who I had spoken to, first thing I do now, write their name + time of call ect.
Also, with my old iPhone 4S I dropped it over 20 times mostly over 3 or 4 foot and only scuffed slightly in the edges, then I dropped it from roughly 2 foot and it completely shattered to bits.
It really is about the angle you drop it at BUT... I took it into the apple shop and they swapped out no questions asked to my surprise, I may have been a lucky one but I was sold on apples customer service then (pity they make such terrible restrictions on there phones, Android FTW).
So yeah, bad on customer service for Motorola, have you searched weather you could fix it your self for cheaper? Screens are usually cheap online and cheap torx set. Failing that, unfortunately recycle online and buy a new one + case?
Sent from my Moto G using XDA Premium 4 mobile app
I've thrown my phone, drop it, and purposely to see how it will do and not one scratch on screen and little scratches on the side. Guess I just gotten lucky
Sent from my Moto G using XDA Premium 4 mobile app
Think you must have been unlucky and it has fallen at just the wrong angle,havant dropped mine but their are a few youtube vids around where it has survived a reasonable fall.
build quality seems decent for a budget unit.
one of the problems of buying a cheap phone is the cost of repair, its usually not worth doing as its almost the price of just replacing with a new phone.
If your unhappy by the product and the way your issue was dealt with then your quite right to keep away from moto products in the future..
903tex said:
I've thrown my phone, drop it, and purposely to see how it will do and not one scratch on screen and little scratches on the side. Guess I just gotten lucky
Sent from my Moto G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Wow, you must have lots of spare money.
The only problem I've come across so far is that the play store hardly ever works. :/
Falls from greater heights are better because the phone has more time to rotate and land, hopefully, horizontally. Dropping it from a short distance to the ground increases the chance of it falling diagonally.
Solaris81 said:
I had the unfortunate situation occur of it falling, less than 2 feet I might add, from my bed onto the wooden floor. My first thoughts were, damn I should be more careful, but was incredibly shocked to find when picking it up that the screen was completely smashed.
Click to expand...
Click to collapse
See pics below
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Ottorbox provides good protection but adds too much bulk to the phone. I have an amzer tpu case on my moto g.
Sent from my XT1033 using Tapatalk
No provider will EVER replace a phone with a cracked screen. As you say you dropped it...get over it.
So, I bought a Nexus 6 for my wife and at first it was great. But a few weeks later, she was complaining about the camera. I check it out and there is definitely something wrong. It seems that sometimes when the camera focuses, the optical image stabilizer would jump around. It moves so much, that it seems to hit it's limits and you hear it "click". Makes recording videos useless. Worse than having no stabilizer at all.
We're beyond the 14-day return period for Sprint, so I do an advanced exchange RMA with Motorola. Two days later, the replacement phone arrives. It looks like a brand-new sealed box. But when I take the phone out, I see the back cover is separating from the phone. How does the phone like this even get put into a box? Unless the back cover separated after it was placed inside? I didn't even bother to try to turn it on and contacted Motorola via online chat. We'll see what the next steps are, but so far, I'm not impressed with the quality control. Customer service response is pretty good so far.
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I am not going to say its anyone's fault but could be multiple things .... Have you seen how package companies treat packages they are shipping .... But yes more than likely that is a problem from factory
Sent from my Nexus 6
Yeah, but not in this case. The box had a few minor dings, but was in otherwise near-perfect condition. The seal was still in perfect shape.
Looks like the battery ploded
Sent from my Nexus 6 using Tapatalk
I had the same,
but not with the back cover problem. I had my original Nexus 6 replaced 2 times.
Within 3-4 days of minimal use my nexus 6 was getting a deep scratch on the screen which was very annoying.
This is the 3rd nexus 6 i am using and i did not take out the protector with which it came with until i bought a screen guard.
So i am still worried, if i take out the screen guard it will get a scratch again.
GG3 does not seem to be implemented in nexus 6 i guess.
After three weeks, my camera got progressively worse, taking blurry shots and double exposures,.. Looked like the optical stabilization failed, I got RMA started on 30 Dec, but finally I should receive My replacement today..... Here's hoping I don't have problems.
udimars30 said:
I had the same,
but not with the back cover problem. I had my original Nexus 6 replaced 2 times.
Within 3-4 days of minimal use my nexus 6 was getting a deep scratch on the screen which was very annoying.
This is the 3rd nexus 6 i am using and i did not take out the protector with which it came with until i bought a screen guard.
So i am still worried, if i take out the screen guard it will get a scratch again.
GG3 does not seem to be implemented in nexus 6 i guess.
Click to expand...
Click to collapse
I've been using mine for more than two weeks now without any screen protector and the screen is perfect! I even carry it in my bag together with my Lumia 1520 and no problems at all! And Yes, the Nexus 6 IS with Gorilla Glass 3! I've seen people trying very hard to scratch this glass and they have all failed!
OrionBG said:
I've been using mine for more than two weeks now without any screen protector and the screen is perfect! I even carry it in my bag together with my Lumia 1520 and no problems at all! And Yes, the Nexus 6 IS with Gorilla Glass 3! I've seen people trying very hard to scratch this glass and they have all failed!
Click to expand...
Click to collapse
It scratches Buddy trust me. My nexus 5 has a few
I replaced my att nexus 6 5 times for various problem. I don't want to get it started here. Anyways, I was expecting a lot better build quaility for this price point comparing to N5. I am really disappointed. GG Motorola.
What camera are you using to take the pictures of the Defects?
The warranty process with Motorola is always good. The advance exchange program is what sets Motorola apart from the rest. I had to replace a Moto G once through this program, and very seamless with 2-day shipping.
ken830 said:
So, I bought a Nexus 6 for my wife and at first it was great. But a few weeks later, she was complaining about the camera. I check it out and there is definitely something wrong. It seems that sometimes when the camera focuses, the optical image stabilizer would jump around. It moves so much, that it seems to hit it's limits and you hear it "click". Makes recording videos useless. Worse than having no stabilizer at all.
We're beyond the 14-day return period for Sprint, so I do an advanced exchange RMA with Motorola. Two days later, the replacement phone arrives. It looks like a brand-new sealed box. But when I take the phone out, I see the back cover is separating from the phone. How does the phone like this even get put into a box? Unless the back cover separated after it was placed inside? I didn't even bother to try to turn it on and contacted Motorola via online chat. We'll see what the next steps are, but so far, I'm not impressed with the quality control. Customer service response is pretty good so far.
Click to expand...
Click to collapse
arjun90 said:
What camera are you using to take the pictures of the Defects?
Click to expand...
Click to collapse
A Canon 70D with a Sigma 18-35 f/1.8.
Ha, no wonder your pictures are so darn good. I need an SLR!
Thank you.
ken830 said:
A Canon 70D with a Sigma 18-35 f/1.8.
Click to expand...
Click to collapse
On my 5th (One DOA). My current device has the loud, clicky haptic feedback. I've had HTC devices that had clicky haptic, but this is the worst I've experienced. I'm just going to keep it unless it gets worse. After all the screen uniformity issues I've seen, I have no energy left to play the RMA lottery anymore.
Love/hate relationship.
Sent from my Nexus 6 using Tapatalk
I am getting my T-Mobile warranty phone today next day shipping. OIS failed, bad battery (max 4 hr SOT), yellow screen even when RGB'd and red when low brightness, noisy vibration. Hope this one is better or I'll be jumping to a Z3 possibly. My GF had to warranty her Z3 for a dead LCD so I'm not convinced it'd be better...
ken830 said:
So, I bought a Nexus 6 for my wife and at first it was great. But a few weeks later, she was complaining about the camera. I check it out and there is definitely something wrong. It seems that sometimes when the camera focuses, the optical image stabilizer would jump around. It moves so much, that it seems to hit it's limits and you hear it "click". Makes recording videos useless. Worse than having no stabilizer at all.
We're beyond the 14-day return period for Sprint, so I do an advanced exchange RMA with Motorola. Two days later, the replacement phone arrives. It looks like a brand-new sealed box. But when I take the phone out, I see the back cover is separating from the phone. How does the phone like this even get put into a box? Unless the back cover separated after it was placed inside? I didn't even bother to try to turn it on and contacted Motorola via online chat. We'll see what the next steps are, but so far, I'm not impressed with the quality control. Customer service response is pretty good so far.
Click to expand...
Click to collapse
Just a few observations. The phone would never be able to fit in the box with any bulge. Secondly, for a bulge to be that size it would be there are a lot of torque, yet the sides are popping off. The backcover is flexible but not so flexible as to do that where only that portion pops up like that. Perhaps a thin plastic like the Note 4, but not the hard plastic on the Nexus 6. As bad as the QC is, the factory or the guy would have to be insane to let that out of the factory. The visible glue suggests excessive pulling force. Seems like a botched attempt at removing the back to me
situman said:
Just a few observations. The phone would never be able to fit in the box with any bulge. Secondly, for a bulge to be that size it would be there are a lot of torque, yet the sides are popping off. The backcover is flexible but not so flexible as to do that where only that portion pops up like that. Perhaps a thin plastic like the Note 4, but not the hard plastic on the Nexus 6. As bad as the QC is, the factory or the guy would have to be insane to let that out of the factory. The visible glue suggests excessive pulling force. Seems like a botched attempt at removing the back to me
Click to expand...
Click to collapse
I don't have an obligation to defend myself, but I can assure you that the phone came out of the box like that. The bulge is only on one edge and it is maybe 1/8"? That's not enough to "burst" out of the box. It's definitely close-able, even if the phone is not lying completely flat. But think about this logically -- what reason do I have to make a post like this if I had somehow botched an attempt at removing the back? And what's the reason for removing the back cover anyhow? Is there something I can get to that I'm not aware of? And if I were trying to remove the back, well, it doesn't look botched at all -- Why not just continue to pull the back off? I would be half-way there. It just doesn't make any sense.
ken830 said:
I don't have an obligation to defend myself, but I can assure you that the phone came out of the box like that. The bulge is only on one edge and it is maybe 1/8"? That's not enough to "burst" out of the box. It's definitely close-able, even if the phone is not lying completely flat. But think about this logically -- what reason do I have to make a post like this if I had somehow botched an attempt at removing the back? And what's the reason for removing the back cover anyhow? Is there something I can get to that I'm not aware of? And if I were trying to remove the back, well, it doesn't look botched at all -- Why not just continue to pull the back off? I would be half-way there. It just doesn't make any sense.
Click to expand...
Click to collapse
I think the problem is your pic of the phone is so darn good. Aw, SLRs. The good old days. Everyone is used to ****ty cell phone pics now.
Sent from my Nexus 6 using Tapatalk
Received my RMA and it was not in new packaging but had a factory screen protector. OIS works on this and the vibration is not fudged.
I read about the lifting problem on Phandroid, but the picture they posted wasn't nearly as bad as this one. Your experience is probably an exception amongst exceptions.
I feel sorry for you,I hope it resolves well.
I have two (white) Nexus 6's coming from Amazon France (apparently it has a full warranty on them so..), now getting a bit worried that the quality might not be up to par. For the price point, I was expecting better. I've seen more than enough articles/posts on the net from people with problems; for the lack of phones currently releasing in the market, I'd say a good amount have defects. Hopefully the two phones I've just ordered have come from a 'second'/newer batch produced with higher QC, and hopefully your replacement for this 2nd Nexus you have is also the same.
Good luck!