[Q] New VZ LG G2 - shows "Rooted" out of box?!? - G2 Q&A, Help & Troubleshooting

Got my new LG G2 on Thursday - enjoying things so far, no complaints... Except I looked under status, and my phone says "Rooting status: Rooted"... Anyone else experience that?
I haven't tried to do anything to it (yet), aside from accepting the OTA update... The only other curveball so far was that activation took awhile, the SIM it came with didn't match the order paperwork, and I had to figure that out for myself...
Looking for everyone's thoughts and/or guidance about what to do... On the one hand, I might root it myself once I am certain I am keeping it. On the other hand, I am worried what would happen if the phone develops issues and I needed to return it or whatnot..

Send it back asap and tell then the phone is used and how you know it's used.
Sent from my VS980 4G using XDA Premium 4 mobile app

Yea it's a restock at a non corporate store...somebody paid the 35 bucks to get VZN to wipe and put back in the box. That's why they won't let you leave without a screen protector. ..or at least keep suggesting one till you say sure now stfu
Sent from my VS980 4G using XDA Premium 4 mobile app

LOL... Someone rooted it and then returned it?
Tell them you'll keep it, but you know it was a return, so you want a partial refund.

Glad you got a restocked phone....Raise all hell and get a new phone.

Did your phone have all the plastic on it when you unboxed it? Should have been 2 on the metal outer ring. One around the camera. One over the back buttons. Front.back. and bottom of back. (Last one is some type of retail sticker or something. Didn't really read it. Just ripped it off and threw it out)
Sent from my VS980 4G using xda app-developers app

cslingerland said:
Did your phone have all the plastic on it when you unboxed it? Should have been 2 on the metal outer ring. One around the camera. One over the back buttons. Front.back. and bottom of back. (Last one is some type of retail sticker or something. Didn't really read it. Just ripped it off and threw it out)
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
Sure didn't look like a restock. Had all the plastic: front, back, 2x along the sides, camera, buttons... I ordered it online and it was shipped to me; wouldn't that reduce chances it was a restock, or am i missing something...?

Not on the same phone, but I had a gnote 2 that came pre-bootloader unlocked. No screen cracks, nothing. It was sweet.
Sent from rooted carbon note 2, with the xda app.
My clocks I've built: http://forum.xda-developers.com/showthread.php?t=2404758

gdm2 said:
Sure didn't look like a restock. Had all the plastic: front, back, 2x along the sides, camera, buttons... I ordered it online and it was shipped to me; wouldn't that reduce chances it was a restock, or am i missing something...?
Click to expand...
Click to collapse
hmm. maybe they are preping a pre-rooted one for vzw? LOL ... who am i kidding. they would never do that.

Just after the phone was released, someone else posted that their phone said that it was rooted as well. If you're going to root anyway, I wouldn't worry about it. If not, you may want to exchange it (unless you want to revert to stock yourself - there's a thread that tells how to do that too).
Edit: here's the thread I was talking about. Read from post #20.

Related

Cracks on the side? **Updated**

Hey everyone.
I've had my phone for about two weeks, its been in a rubber case since undoing. I removed the case today to clean the screen and found these 3 cracks in the side of the case. What should I do? I've been very careful with the phone, its never been dropped.
Thanks in advance for any advice!
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
**Update**
Alright, after much back order and delay, I got my replacement Evo over the weekend, free of charge (it was past my 30 day return). Its a hw Rev 3 Nova just like my last one too. Im glad Sprint did the right thing, maybe knowing this will help others with the same problem.
On a side note, the nice lady that was helping me was taking a long time to port my number over to the new phone. I asked her if everything was alright, and she smiled and replied "Yes, the phone activated just fine. Now Im downloading the new android update for you." ahhhhhh! I kindly asked her to stop ASAP and told her I would apply it later. That would have been aweful, stuck with an unrooted froyo.
Anyways, just thought Id share. Good luck to the rest of you having this problem!
Sent from my PC36100 using XDA App
If it has never been dropped or abused, I'd suggest returning it. There's no reason the plastic should be cracking on its own. If anything, something went wrong with the way yours was manufactured.
The cracks are at equal parts down the side of the phone, and then theres an extra one. I have been super careful with this phone, its not been dropped, nor does it have a single scratch of any type on it anywhere. It's in mint condition.
Has anyone else had said problems?
Sent from my PC36100 using XDA App
Here ya go, read my thread over at PPCGeeks. I'm biofall, btw
http://forum.ppcgeeks.com/showthread.php?t=127843
How did you get banned on that forum? Just curious..
Anyone else having this problem? Will the Sprint store exchange my phone because of this?
Sent from my PC36100 using XDA App

Springs for G2 keyboard

Hey guys I'm wondering if anybody that has replaced the keyboard springs in their G2 has a recommendation on where to get good replacement springs and what the exact specifications are.
I stretched mine, but if you find the loose hinge fixed thread there are several people that said home depot has a spring assortment kit that has one that fits. I would go check that threat out.
Sent from my T-Mobile G2 using XDA App
keele8 said:
I stretched mine, but if you find the loose hinge fixed thread there are several people that said home depot has a spring assortment kit that has one that fits. I would go check that threat out.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
How long has it been since you stretched it? I'm just wondering if I'll end up having to do it again in a month. Thanks
Just did it today so I am not sure how long it will last. I will get a replacement spring if it goes bad again. Honestly, taking the phone apart was way easy so you could stretch it to start and then go from there. That is what I am going to do.
Sent from my T-Mobile G2 using XDA App
keele8 said:
Just did it today so I am not sure how long it will last. I will get a replacement spring if it goes bad again. Honestly, taking the phone apart was way easy so you could stretch it to start and then go from there. That is what I am going to do.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Makes sense, how's it feel now? Like new?
someone used a Bic mechanical Pencil spring on a youtube video.
I used a mechanial pencil spring on my henge , it did real good for the first week shortly after that it got loose again. I'm opting for the sprring assortment kit at home depot.
Sent from my HTC Vision using XDA App
gambit07 said:
Hey guys I'm wondering if anybody that has replaced the keyboard springs in their G2 has a recommendation on where to get good replacement springs and what the exact specifications are.
Click to expand...
Click to collapse
smallparts.com/stainless-steel-compression-spring-length/dp/B000FOBAEQ/ref=sr_1_6?sr=1-6&qid=1293950161&filterBy.item_length_string-bin=0.375+inches&filterBy.item_diameter_string-bin=0.12+inches
This is what I used. Shipping was $11 but whatever, it was worth it. My hinge is so perfect it's not even funny.
Hey Gambit07
It feels great, better than new. My hinge never felt this good. Although in reading other posts it seems that this is truly a temporay fix. Sound like getting a new spring is the ticket. But I am going to leave well enough alone until I start having issues again, then I will get a new spring and tear it all apart again.
the website that the fix says to buy the springs on wont deliver to ireland, anyone know where else these springs can be purchased?
Beagan said:
the website that the fix says to buy the springs on wont deliver to ireland, anyone know where else these springs can be purchased?
Click to expand...
Click to collapse
Please don't revive threads from 6 months ago.
Sent from my T-Mobile G2 using XDA App

Touch screen problem

Hi. My screen has a touch imput free area on the top part of it. It is about a half inch, just bellow the notiffication bar. My phone is rooted, and i have hotspot enabled. Other than that is stock.
Plrase advise me as to what i can do. If there is nothig i can do, is my warranty voided because root? Who should i contact for warranty? Att or motorola?
Sent from my MB860 using XDA App
Which method did you root your phone with?...
Sent from my MB860 using xda premium
I dont remember. I was rooted, and than updated my phone to the latest moto release. Lost root and than i had to flash somethig to get root back and than to unlock the hotspot app.
This was about 2 or 3 months back. All was ok till about a month ago, when i dropped the phone to the floor. Noticed the screen issue shortly after. Not sure if the drop caused this tho. There are no scratches on the screen, and it had a silicone case on it.
Sent from my MB860 using XDA App
Anyone?
Sent from my MB860 using XDA App
Bump...
Sent from my MB860 using XDA App
Is my warranty voided because of root or not? If not, than who do i contact? Att or motorola?
No help? Anyone?
Sent from my MB860 using XDA App
do you think the problem came from dropping your phone or were you messing with something on your phone? and yes your warrentty is voided, but you could get your own new screen on ebay for like 30 buxs and fix it yourself
Not sure if the drop caused it. Maybe. I noticed the pb soon after. I didn't mees with the phone, other than rooting and enaibeling hotspot.
The screen on ebay, is it the same as the stock one? Same quality?
Sent from my MB860 using XDA App
Try a advanced restore of pds.img from the cwm only to see if that fixes your problem.. Thats if you did backup from cwm..
No, i didn't back up anything. Just rooted. I barely mannaged to do that.
Sent from my MB860 using XDA App
My phone had the same thing and I sbf'd back to 1.26 and took it back no problems. Mine was also unlocked.
Sent from my MB860 using XDA Premium App
I also have that problem, the problem is with the touchscreen not the software. At first, the touchscreen will not work for sometime you'll need to turn the screen off and on again. The problem will start more frequent. Then, the touchscreen on some part of the screen will not work at all. Only to fix is to call ATT for a repair. But, I live in Thailand and I brought mine at US. So, it not worth sending it back. I buy the touchscreen off ebay for $60 and change it myself. Working great now.
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
ulkesh said:
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
Click to expand...
Click to collapse
Did your touchscreen come with the adhesive? If not, you'll need to be extremely careful when you remove the old one cause you'll need the adhesive or you'll need the two sided tape with <0.25mm thick and apply it to around the touchscreen and remember to apply it as a close system or the dust will go under your screen.
If you need more info just PM me
I think i.ll call moto.
lakergirl21 said:
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
Click to expand...
Click to collapse
Did u get it back? Is it fixed?
Sent from my MB860 using XDA App
Mine had the same issue, ive unlocked, rooted, modded the rom and radio, so no going to ATT, instead i took it to UbreakItIFixIt, just google them, best $99 i spent and kept all my custom goodies!
Sorry I haven't responded, hopefully you got your phone fixed but just in case you haven't...The phone came back and he hasn't had a problem with it whatsoever. The rep on the phone didn't know what was wrong with it or what they did to fix it but whatever they did, it worked. It took about a week or so to get the phone back and the only thing he had to pay for was shipping the phone out.

Should I Be Concerned?

I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
Reamer09 said:
I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
Click to expand...
Click to collapse
Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
hoodratchandler said:
Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
Dannyada1988 said:
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
Click to expand...
Click to collapse
It sucks that it happened to you too, but I'm glad I'm not the only one. I'll let support know and they'll probably ignore it, but we'll see. I don't plan on returning it unless I have issues, and I'm not seeing any yet.
Sent from my HTC One X
Reamer09 said:
Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
Click to expand...
Click to collapse
They will suggest you get a replacement. If you're happy with what you have then I suggest you keep it. You might get a replacement with a creaky back or more light bleed.
Sent from my Galaxy Nexus using xda app-developers app
I got two from walmart, both with something similar. One sticker on both looked like it was perforated, almost torn, while the other sides sticker was fine. Both from different Walmarts.
First one had dust under the screen so I returned it and got the other. It was fine otherwise. No issues so far with the second.
Sent from my Nexus 4 using xda app-developers app
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
Reamer09 said:
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
Click to expand...
Click to collapse
I expect you're right about the cause: bad packaging/packing. Bought mine on release day direct from Google and it came with broken seals. No problems so far...
Sent from my Nexus 10 using Tapatalk HD

Urgent screen replacement question. Please help!

So last night, around 7 or 8, I was waiting for my train at the station in philadelphia.
All of sudden, right before i got onto the train, this one black dude runs upto me and snatched my g2 out of my hands and started to run. Wtf.
I ran after him and tripped his legs while he was running. he fell hard, and my g2 flew. I wish that dude at least got a broken nose.
Anyways, I quickly recovered my g2 and got onto the train, and checked if it was okay.
I noticed the screen got cracked on the bottom right corner. FML.
The crack was really bad, but "luckly", I dont think the falling tempered with any functions of the phone. Everything was working fine.
Im thinking of sending the phone in for a warrenty.
But i rooted my phone a day before.
I was just wondering, would going back to completely stock take care of the root counter, or whatever it is called?
If not, someone please recommend me another option to fix my phone.....
Ps. Do not pull ur phone out alot, if not all in public places (especially in bad neighborhood and/or in the city). People will not help you if this ever happens to you. There was over 30+ people when this shiit happened.
Sent from my LG-D801 using xda app-developers app
ILLHYHL said:
So last night, around 7 or 8, I was waiting for my train at the station in philadelphia.
All of sudden, right before i got onto the train, this one black dude runs upto me and snatched my g2 out of my hands and started to run. Wtf.
I ran after him and tripped his legs while he was running. he fell hard, and my g2 flew. I wish that dude at least got a broken nose.
Anyways, I quickly recovered my g2 and got onto the train, and checked if it was okay.
I noticed the screen got cracked on the bottom right corner. FML.
The crack was really bad, but "luckly", I dont think the falling tempered with any functions of the phone. Everything was working fine.
Im thinking of sending the phone in for a warrenty.
But i rooted my phone a day before.
I was just wondering, would going back to completely stock take care of the root counter, or whatever it is called?
If not, someone please recommend me another option to fix my phone.....
Ps. Do not pull ur phone out alot, if not all in public places (especially in bad neighborhood and/or in the city). People will not help you if this ever happens to you. There was over 30+ people when this shiit happened.
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
I'm sorry to hear that happened to you. Based on what you've stated, you only rooted, meaning you still have the original recovery, which is more imperative than the root, as root is easy to get rid of. All you got to do is based on what SuperSU you're running, you hit menu or go to it's respective settings, and there should be an option to unroot! Easy as 1, 2, 3! :victory:
Hope it helps, if not specify the app you're using and I will be able to do more direct instructions!
Kenchi* said:
I'm sorry to hear that happened to you. Based on what you've stated, you only rooted, meaning you still have the original recovery, which is more imperative than the root, as root is easy to get rid of. All you got to do is based on what SuperSU you're running, you hit menu or go to it's respective settings, and there should be an option to unroot! Easy as 1, 2, 3! :victory:
Hope it helps, if not specify the app you're using and I will be able to do more direct instructions!
Click to expand...
Click to collapse
thanks for the info.
I flashed TWRP as well though. well, i'll look more into it.
do you happen to know how long does the warrenty fix/replacement would take?
ILLHYHL said:
thanks for the info.
I flashed TWRP as well though. well, i'll look more into it.
do you happen to know how long does the warrenty fix/replacement would take?
Click to expand...
Click to collapse
That's crazy man, i've been a little paranoid myself taking my phone out in public (i also live in philadelphia) and now i see that im not just paranoid.
Anyway, if you have AT&T it depends on the shipping you select. the first two replacement Xperia TLs i had only took 3-5 days. the third replacement the guy gave me free one day shipping (the third time i went to a different device support center) the previous two replacements required you to pay for one day shipping.
So its fast depending on what you choose. if you have verizon though then im not sure, but its probably similar.
As a side note, i do not recommended the Sony Xperia TL lol. i would not question my luck that i got three defective phones in a row, but most likely i think Sony just needs to get their **** together. very glad i went with the G2 to say the least.
Sent from my LG-D800 using xda app-developers app

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