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Somehow "broke" my replacement digitizer - help?

The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben

breeezzz said:
The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
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I think it may be a fault in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter

Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
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I'm fairly sure it was quite loose right when I took it out of the package. It pretty much slipped off kind of like a soapy sticker. This can't be right, can it?

Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
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+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk

ltdanno360 said:
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
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Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.

So the part is defective and they wont replace it free?
Nice business model. Sounds shady.
Sent from my MB860 using xda premium

Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund

sebbo90 said:
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
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Thanks so much for the input guys.

let me gess did you buy from repair universe ive heard people say that there lcd screens and digitizers were broken upon arival and the company failed to make good on it claimed they were broke during installation (soo bs ) :banghead:
Sent from my MB860 using Tapatalk

breeezzz said:
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
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Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App

pre4speed said:
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
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It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk

nosit1 said:
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
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I agree, but like you said. When you are dealing with an internet company with no supposed phone support, sometimes that's what needs to be done. Although I did eventually find a phone number for them, I didn't need to use it before they finally made it right.
Sent from my MB860 using XDA App

Who has a non-defective Nexus 7

I'm sort of freaking out of all these issues I see in the forums. I received my nexus 7 last night, and it seemed ok but now I'm reading of all these problems. I'll have to wait until later in the day until I can check.
So while I'm waiting I wonder who has actually gotten a good Nexus 7. If you go by most of these threads you'd think no one.

bhobski said:
I'm sort of freaking out of all these issues I see in the forums. I received my nexus 7 last night, and it seemed ok but now I'm reading of all these problems. I'll have to wait until later in the day until I can check.
So while I'm waiting I wonder who has actually gotten a good Nexus 7. If you go by most of these threads you'd think no one.
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Mine is defective. It doesn't have any screen separation, light bleed, rattling sounds, or lag. I'm gonna have to return it.

I got two good ones.

Mine is perfectly fine. Bought from GP store. 16GB model. No light bleed, no separation, no squeaks or creaks. Only issue is flicker when light set at 0 when reading in bed in the dark. But this occurred on all my other tabs as well so no biggie. Only flickers if wifi is actively doing something.

I ordered two, one on the 5th and the other on the 17th. The one I ordered on the 5th has the lifted screen issue, but the other N7 is perfect. No other issues on the first N7.

No issues here
Sent from my Nexus 7 using Tapatalk 2

Mine is not defective. no screen issues, no creaking, no battery issues, its nice and shiny (for now) and it works. got mine from macmall

Perfect, picked it up 2 days ago, new shipment to Staples.

Got mine from Currys and no defects or issues so far.

Mine is pretty good. im not going to look at any defective threads it might jinx it.

These threads account for like .01% of all the nexus 7's out there. So add another maybe 1% that might have a problem that don't post it on here and that makes 1.01% of thousands of nexi out there with a problem
Sent from my Nexus 7 using Tapatalk 2

No issues at all
Sent from my Nexus 7 using xda premium

No issues at all
Sent from my Nexus 7 using xda premium

hic9582 said:
These threads account for like .01% of all the nexus 7's out there. So add another maybe 1% that might have a problem that don't post it on here and that makes 1.01% of thousands of nexi out there with a problem
Sent from my Nexus 7 using Tapatalk 2
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I don't think that's accurate. I purchased my N7 from Sam's Club on Friday the 13th and didn't notice the screen lifting until today. Just got back from returning it.
People who are saying "no problem here" need to wait a while and then make absolutely sure that their display is flush on the left side.
As for whether or not this is the minority defect you're claiming it to be, right now I'm only listening to those posters who have discovered the problem and used their replacement tablet for a week. Seeing as the device has only been on sale for a week, these people don't exist yet. They're the only ones who know what to look for, and I'll be waiting to see how this develops before re-ordering.
Sorry for not staying on topic, but it bugs me that someone is dismissing my experience as an anomaly and blatantly making up stats to do it.

pxlitup said:
I don't think that's accurate. I purchased my N7 from Sam's Club on Friday the 13th and didn't notice the screen lifting until today. Just got back from returning it.
People who are saying "no problem here" need to wait a while and then make absolutely sure that their display is completely flush on the left side.
As for whether or not this is the minority defect you're claiming it to be, right now I'm only listening to those posters who have discovered the problem and used their replacement tablet for a week. Seeing as the device has only been on sale for a week, these people don't exist yet. They're the only ones who know what to look for, and I'll be waiting to see how this develops before re-ordering.
Sorry for not staying on topic, but it bugs me that someone is dismissing my experience as an anomaly and making up stats to do it.
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$20 says you just didn't notice it until everyone started talking about it haha
Sent from my Nexus 7 using Tapatalk 2

hic9582 said:
$20 says you just didn't notice it until everyone started talking about it haha
Sent from my Nexus 7 using Tapatalk 2
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Exactly. :laugh:

hic9582 said:
$20 says you just didn't notice it until everyone started talking about it haha
Sent from my Nexus 7 using Tapatalk 2
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True, but that doesn't mean that I saw a ghost because someone told me a story. The screen was in fact lifting ever so slightly on the left side. I was concerned that it might get worse over time, so I returned it. Also, I had a single dead pixel near the top of the screen and part of me was looking for a reason.
I agree that most people who do receive a "defective" unit will never notice it, and would not complain if they did, unless it gets worse.

Whew I feel somewhat better

Mines clean, got it from GameStop
Sent from my Nexus 7 using XDA Premium HD app

For those who say their device isnt defective . Can you test your digitizer? See if touching the lower part of your screen cancels out each other or if multiple touches causes some points not to register.
Please report back ... there's a know issue with the digitizer not registering on the first batch of N7's from the play store.
Here's the programs to test with :
https://play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS50aGU1MTFwbHVzLk11bHRpVG91Y2hUZXN0ZXIiXQ..
https://play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester

So... is this the flicker problem

Sometimes while watching the screen, every now and then I get a flicker, I only noticed it when I was staring at the screen reading a book, if so I am sad because my OTG cable just arrived and I was having so much fun

Your life is ruined.:thumbdown:
Sent from my Galaxy Nexus using Tapatalk 2

well... at least it works and theres no other horrible problems so I can still play with it until google send me a new unit :silly:
Reckon I should wait a few months so I guarentee a unit from the new batch, or just do it now?

You know what. As I was reading your post I started to see tons of flickering. Thanks a lot. Lol jk. Better now than later. I'm still in my 15 day window

I'm stuck dealing with Asus.
I'm leaving the country for a 3 week vacay so I can't deal with a 4th exchange from Google Play.

davidcampbell said:
well... at least it works and theres no other horrible problems so I can still play with it until google send me a new unit :silly:
Reckon I should wait a few months so I guarentee a unit from the new batch, or just do it now?
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I think it's worth a shot. My replacement is perfect, much like many of the initial batch / recipients. Risk you take, right?, jumping on that first wave. Seems like things have settle down, think the negative outcry is just more easily heard thAn the positive.
Sent from my Galaxy Nexus using Tapatalk 2

Definitely going ahead and do an exchange now. Got my replacement unit today and this one doesn't have a flicker problem at all. My last one had really bad flicker.
Sent from my Nexus 7 using xda app-developers app

Well I only got it last week so that makes it better if I submit that its faulty at this point..

might seem like a stupid question, but where the hell do I go to organize a replacement

I've seen the flicker on mine and called to replace it. I was told to try a factory reset to see if it was hardware or software. I said I'd try tomorrow and call back/set up replacement if it doesn't work. What do guys think? Could it be software?
Sent from my ADR6425LVW but let's act like it's my nexus 7 using xda premium

Screen bleed. RMA?

Ive recieved RMA today, device is nearly perfect. The only issue is the screen bleed. ive attached one screenie with auto bright and other at max.
Do you guys have the same? Can you post here?
Sent from my Nexus 4 using xda app-developers app

Ouch, that looks horrible. I would have definitely RMA'd that as well myself. Mine is also "nearly perfect" and has two very small areas of backlight bleed but nowhere near as dramatic as yours and I don't think that I'll be RMA-ing mine for that alone.
rttnpig] said:
Ive recieved RMA today, device is nearly perfect. The only issue is the screen bleed. ive attached one screenie with auto bright and other at max.
Do you guys have the same? Can you post here?
Sent from my Nexus 4 using xda app-developers app
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Hi
rttnpig] said:
Ive recieved RMA today, device is nearly perfect. The only issue is the screen bleed. ive attached one screenie with auto bright and other at max.
Do you guys have the same? Can you post here?
Sent from my Nexus 4 using xda app-developers app
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Pretty much normal for LCD displays, you can always get screen bleed to appear when viewing in the dark and at high/full brightness, it is a limitation of the technology. When you have it on auto or sensible brightness and use the phone normally can you notice it? If the answer is no, don't worry about it.
Regards
Phil

I can see it ocasionaly. For example, when I started up I saw google logo and could see it perfectly...
Sent from my Nexus 4 using xda app-developers app

Sorry for bump. i got 2 devices home ( the old one and the RMA one) on monday im sending back the old one, if i ask for another RMA will they freeze me anither 350€? Already got 350 freezed till i send them the old one.
Sent from my Nexus 4 using xda app-developers app

rttnpig] said:
Sorry for bump. i got 2 devices home ( the old one and the RMA one) on monday im sending back the old one, if i ask for another RMA will they freeze me anither 350€? Already got 350 freezed till i send them the old one.
Sent from my Nexus 4 using xda app-developers app
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Yes unless you wait for the charges from the first rma to drop off.
Sent from my Nexus 4 using Tapatalk 2

I wouldnt be surprised if the RMA was returned because of screen bleed and then they sent it to you and hoped you wouldnt notice. Every RMA is probably an old return since they dont even have new ones to sell.
Did you get the RMA right away or did you have to wait awhile? If it was right away then it must be a faulty return.

It took 5 days. Now that you say this.. Phone had some dirt and had finguerprints tho "i was the first one to open it"
Sent from my Nexus 4 using xda app-developers app

I bought three Nexii on November 27th and all three had screen bleed. I can't see OP's pictures to compare but each phone has a ~1/4" area of bleed with one phone having two. This has only been visible when playing a movie and a black screen is shown at the beginning. I don't notice it at boot up, for instance.
I don't know if this bothers me enough to RMA yet. My thinking is to punt the issue into next year, wait for supply to catch up with demand, and then RMA for a new unit. Two of my Nexii are going to relatives so unless they notice it, I don't think I'll bother RMAing them.
I remember seeing someone mention in a thread that LG can't seal an LCD to save their skins and that person is knowledgeable, in retrospect. The issue looks exactly like some adhesive wasn't applied or pressed down evenly during assembly. I wouldn't be surprised if assembly by hand is the cause of the problem, due to expediency in order to fulfill existing orders.

idividebyzero said:
I wouldnt be surprised if the RMA was returned because of screen bleed and then they sent it to you and hoped you wouldnt notice. Every RMA is probably an old return since they dont even have new ones to sell.
Did you get the RMA right away or did you have to wait awhile? If it was right away then it must be a faulty return.
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Click to collapse
You cannot seriously believe they do this? They have separate batches for new sales and RMA.

I agree with everything u said. Mine has 3 bleeds 2 on top and one on the top left. Im not going to RMA my N4 though its a non win either way so many people get stuck in a RMA cycle. If your phones are good other than light bleeds ID stick with them. But that's your call good luck with everything.
Sent from my Nexus 4 using Tapatalk 2

You have one year for manufacturer defects. Please hold off at least a few more weeks on RMA so people whose devices develop issues that seriously affect functionality can get a replacement quickly.

USSENTERNCC1701E said:
You have one year for manufacturer defects. Please hold off at least a few more weeks on RMA so people whose devices develop issues that seriously affect functionality can get a replacement quickly.
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^ this hold off and wait cause people who have unusable devices are missing out
Sent from my Nexus 4 using Tapatalk 2

rttnpig] said:
It took 5 days. Now that you say this.. Phone had some dirt and had finguerprints tho "i was the first one to open it"
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dyslexicpenguin said:
You cannot seriously believe they do this? They have separate batches for new sales and RMA.
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My guess is that it's common practice. I know I've RMA'd devices to other manufacturers and gotten back "refurbished" devices. I'd be surprised if the refurbish process is any more complicated than booting it and looking for cracks in the glass.
A certain percentage of all electronics will be returned. A subset of those are perfectly functional devices. This is a function of having variable intelligence in the population. Now, rather than spend resources to determine which exactly of those returns are actually pristine devices that the mouthbreathers couldn't decipher, if the percentage in a sample is high enough, the company might well choose to mail out any that aren't obviously damaged and take the chance that the device will satisfy the customer. If it doesn't, they can always mail another.
Hiring a worker to mail things is a lot cheaper than hiring and training a worker to diagnose complex devices. It's also much slower, which means more labor costs. Even if they have to mail a device twice, it still comes out cheaper and faster than diagnosing every single return.

Screen on the mic slot above camera? Whats your look like?

When I first received the device, yesterday matter of fact, the screen had a small rectangle in it. Looked like it was intentional but now after wiping down the phone with a microfiber cloth their are multiple holes. So what's the purpose of this? If it's so fragile a material that a microfiber cloth would harm it what's the point. I saw their was a Reddit thread on this also.
Thoughts?

It is a defect. They will replace your phone if you have that. I just received a replacement device and mine had the same issue.

NeutronBomb said:
It is a defect. They will replace your phone if you have that. I just received a replacement device and mine had the same issue.
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I have the same thing going on. Will contact support tomorrow to get a replacement phone.
Thank you for the insight into this,
CRasH180
Sent from my Essential Phone using XDA Labs

They want to exchange the phone but realistically what's the chance that I'll get one with the same issue especially since I had just ordered and received this one. Really would like to wait longer I think till they get some kinks worked out.
Sent from my PH-1 using XDA-Developers Legacy app

bill3508 said:
They want to exchange the phone but realistically what's the chance that I'll get one with the same issue especially since I had just ordered and received this one. Really would like to wait longer I think till they get some kinks worked out.
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I agree with you. Simply hoping they resolved the issues I addressed. We shall see what happens
Sent from my Essential Phone using XDA Labs

I'm waiting to send mine back. Probably will exchange it first of the year.