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where are the water damage indicators on the droid x (i heard there were 2 or 3)?
also, what are they supposed to look like before and after water. I see the main one under the battery cover is white with red Xs. I heard that water damage should make it all red, but a verizon rep told me the phone suffered water damage so I'm kinda lost right now...
thanks for the help!
The two that I know of are: one on the battery itself and one on the bottom left of the battery compartment. Both are white with red X's. On them. I am unsure if there are more than that or what color they turn when they get wet. I would say red or pink.
Sent from my DROIDX using XDA App
gobbles23 said:
The two that I know of are: one on the battery itself and one on the bottom left of the battery compartment. Both are white with red X's. On them. I am unsure if there are more than that or what color they turn when they get wet. I would say red or pink.
Sent from my DROIDX using XDA App
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They turn bright pink/red as a solid color.
OP, if it still has the lines on it with a white background, then the rep was wrong and should still warranty your phone. Unless they are saying that all 4 of my phones have water damage, one of which I haven't even fully charged yet because I just took it out of the box 20 minutes ago.
ok thanks guys. I noticed the one on the battery is gone (it peeled off when I was taking the battery out one time, not realizing what it was), but that wouldn't be causation for them not to replace it if the main one on the phone is fine and dry, right?
Shouldn't, I mean you might be responsible for the battery but they should replace the phone
Sent from my DROIDX using XDA App
They may still not replace it until you get a new battery. Never had an issue with just the battery. I would explain the situation and see what happens.
Sent from my DROIDX using XDA App
ttereve said:
ok thanks guys. I noticed the one on the battery is gone (it peeled off when I was taking the battery out one time, not realizing what it was), but that wouldn't be causation for them not to replace it if the main one on the phone is fine and dry, right?
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Even if the battery water damage indicators is off, we still consider the phone as water damaged by default. Try getting a new battery in your phone and then take it back.
~VZW Retail Sales Rep~
dr154 said:
Even if the battery water damage indicators is off, we still consider the phone as water damaged by default. Try getting a new battery in your phone and then take it back.
~VZW Retail Sales Rep~
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So if I return it with the extended battery they sold me (which I just planned on returning) they would let me keep it right? then I could just slap in the original battery and return the extended after I get a new phone.
ttereve said:
So if I return it with the extended battery they sold me (which I just planned on returning) they would let me keep it right? then I could just slap in the original battery and return the extended after I get a new phone.
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In a sense yes... Gl pal
just an update: I took it to the verizon store but they were all out of DXs so they are gonna mail me one as soon as its avaibile (7-10 days ugh)
just out of curiosity, what happened to your phone?
Ok So I sent my HC H2 off under warranty to HC as I had lots of white marks on the screen display when surfing the net. They didn't repair it and said it would cost £198 to fix even though apart from seeing the spots mainly only a white back ground the phone was actaully in perfect working order and it cost me £20 to get it back. Now the ouchscreen has gone just suddenly and am debating on sending it back again. Now the postive thoughts from me is that if it is under warranty then they surely have to fix me phone for free. But my negative thoughts are they will just try to charge me for the repair or charge me £20 just to get my phone back. What would you do?
I get get the unit to turn on I can take calls using the buttons on the bottom but cannot use the touchscreen so can#t unlock it or do anything else with it. The phone is perfect never been near water and never been dropped.
Did you forget to remove hspl and return it to stock before you sent it to them? That voids warranty and makes the repair chargeable.
Yes sorry forgot to mention that I had indeed removed it and put the stock raido rom and removed HSPL. I assumed that the white marks were deemed as cosmetic but i will never know as I didn't get a report just an email with a link saying pay £198 for a repair or £20 to have it sent back unrepaired. I think if they don't fix it this time under warranty I will take them to the small claims court if needed.
hmm, could be water marks? is the water damage indicator red or white? if its even slightly pink, they wont cover it. Best of luck arguing your case.
water damage indicator red or white? It's never been near water opened the back can see a white circle looking sticker near top left if thats it?
There are 2 water markers i understand, and regardless of how close the phone may have been, it they says its water damage there is no movement from HTC on this
Sadly your best bet would have been to get full details of the issue before it was sent back. I suspect that it wil;l cost you the £200 to get it repaired.
You could replace it yourself for much less - if you have the skills as it not easy to do imho, or try the repair company's that advertise in the Sunday papers.
If it was mine, I'd have paid the first time
If you are good at following instructions, then you could probably replace the touchscreen and get it working. There's several disassembly videos on YouTube. Beware, the HD2 is a beast to take apart. There's several fragile ribbon cables that are extremely easy to tear, and many XDA users have made their phones worst off trying this. I mean, you could almost get a good condition HD2 for the 200 pounds HTC is trying to charge you.
Well it's good news, After 10 days of not hearing anything had a call to sall repair is being done under warranty and as a good will gesture of the delay they are going to email a link for all the accessories available for the phone that they sell and I can have anything up to the value of £50! I am well happy and this has restored my faith in HTC
Thats good news :0
The delays in UK HTC repairs have been up to 6 weeks and have been reported by the bbc
I have an at&t galaxy s4 that's still under warranty for another couple of months. Recently, I made the mistake of placing my phone on a kitchen counter with a few drops of oil (room temperature) on it. I noticed it as soon as I picked the phone back up, and the oil definitely crept into the phone's loud speaker at the back. Luckily, this is the only part of the phone that it got to.
The loudspeaker sounds much worse now - not so 'loud' any more, and sounds very muffled. It is definitely damaged. I've set the phone in a cup of rice, although I'm not really sure how effective this method will be for oil. Is there anything else I can do to fix the problem myself?
If not, what I'm wondering is if at&t/samsung will have a way of finding out that it was damaged by oil (liquid); because if they do, I will get charged full price for whatever replacement they send me.
Any tips on how to proceed?
Rubber isn't going to do any good. I would try push and hold a paper towel against the speaker and hope out wicks the oil away.
In regards the Samsung/at&t, of course the should charge you. You did the damage why should they have to pay
Sent from my Nexus 5
jd1639 said:
Rubber isn't going to do any good. I would try push and hold a paper towel against the speaker and hope out wicks the oil away.
In regards the Samsung/at&t, of course the should charge you. You did the damage why should they have to pay
Sent from my Nexus 5
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Rubber? Not sure what you mean there ...
Regarding the warranty, let me elaborate the reason why I'm considering whether to send it in or not:
If at&t/samsung decide that my phone is not covered under the warranty, their course of action is to return my phone to me, un-repaired, and charge me full price (read: $579) for a certified replacement S4 (read: not brand new, without battery or cables or chargers) that they will have sent me before hand. I hardly think that this fair. I'm not saying it's not my fault that the speaker is damaged, but I'd at least like to find out what the chances are of getting this minor issue fixed under warranty without having to shell out full price for a re-certified replacement of a year-old phone.
sevengroove said:
Rubber? Not sure what you mean there ...
Regarding the warranty, let me elaborate the reason why I'm considering whether to send it in or not:
If at&t/samsung decide that my phone is not covered under the warranty, their course of action is to return my phone to me, un-repaired, and charge me full price (read: $579) for a certified replacement S4 (read: not brand new, without battery or cables or chargers) that they will have sent me before hand. I hardly think that this fair. I'm not saying it's not my fault that the speaker is damaged, but I'd at least like to find out what the chances are of getting this minor issue fixed under warranty without having to shell out full price for a re-certified replacement of a year-old phone.
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I'm guessing he meant rice, not rubber. There's not really another option, besides attempting repair yourself or through a third party.
Sent from my SGH-I337 running Blackbox 3.0
DeadlySin9 said:
I'm guessing he meant rice, not rubber. There's not really another option, besides attempting repair yourself or through a third party.
Sent from my SGH-I337 running Blackbox 3.0
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Lol, darn Swype word correction
Sent from my SAMSUNG-SGH-I727
jd1639 said:
Lol, darn Swype word correction
Sent from my SAMSUNG-SGH-I727
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So apparently at&t has Device Support Centers where I can take my phone in, and they'll diagnose it on the spot and let me know if my warranty will cover it or not. I'll keep you guys posted on how that goes ...
So I have a note 3 n9005 that is two years old. When I bought it I purchased 2 years of extra waranty (so I had 4 years in total) which also gave me premium service. Means that whenever my phone gets defective and I go for a warranty repair, if they do not fix my phone in 5 business days I get all my money back (the initial price I paid back in 2014). I updated to a s7 edge and gave the note to my girlfriend, but I didn't take good care of the phone: the chrome bezel is all washed out, the screen has a few micro scratches etc. So I'm thinking of intentionally shortening the life of the phone somehow. Apart from the battery, the phone still works like new and it still performs very decently compared to today's standards (kudos to samsung for this durable phone lol).
So is there anything I can do to "brake" my phone, but it would still be covered by warranty?
I'm thinking of running a very intensive app non stop while keeping it charging. Maybe excesive heat will do the job in a week or so...
If it's an accidental warranty, you can always drop the phone and tell them that you accidentally dropped it . OR you can try Hard Bricking the phone after rooting and flashing some wrong bootloader through odin so that the phone doesnt even boot up. After that, just tell the warranty guys that phone suddenly stopped working.
aneeshprasobhan said:
If it's an accidental warranty, you can always drop the phone and tell them that you accidentally dropped it . OR you can try Hard Bricking the phone after rooting and flashing some wrong bootloader through odin so that the phone doesnt even boot up. After that, just tell the warranty guys that phone suddenly stopped working.
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It's not accidental warranty, it's like a normal warranty just extended for two more years. Won't a brick of any kind leave any signs that it was rooted, or the software was changed? If they find out its my fault they'll likely reject the waranty.
lvnatic said:
It's not accidental warranty, it's like a normal warranty just extended for two more years. Won't a brick of any kind leave any signs that it was rooted, or the software was changed? If they find out its my fault they'll likely reject the waranty.
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I accidentally emmc bricked my Note 1 [N7000] before warranty expired, and the phone didnt show any boot screen in any way (Completely dead). And the guys at Samsung changed motherboard (i think). But I was lucky in my case.
I have a better solution to your bezel paint peel off problem. Just buy this case, its really awesome and it covers the bezel and replaces the lame old battery cover with pure aluminium .
Kommandant Case
Or you can use any other case for that matter. In the case of micro scratches on the screen. Suck it up bro, its just micro. : )
Does anyone know how to hardbrick this device without leaving a trace that it was rooted?
Since this thread is basically about committing fraud, I'm afraid it will have to go.
Thread closed.
Hi team. My S7 edge has been rooted plenty of times, tons of custom roms, etc etc. I have owned the phone for 23 months now. The battery is dying, home button peeled, usb dropping connection, and I just found warranty card stating that is still one month under warranty. But due to rooting havoc I inflicted to my phone, knox is deeply tripped. I am trying to find a way to break my phone so badly that it is not even possible to go to download mode so that the service centre cannot check knox status.
Any ideas? Removing cable while flashing bootloader? Undercharging the battery to kill it? Did anyone try?
extract sboot.bin from firmware and flash it with odin very quickly, when it is in middle or between flashing remove the cable immediately and hopefully your phone will die repeat this again and again also try with cm.bin too. You have to hard brick your phone don't try to damage battery or break anything physically it will void your warranty straight away.
PS: I think knox will show tripped if they did't replaced the motherboard and used another method to flash it and you have to blame them that they did it not you.:victory::victory:
It seems to be difficult to hard brick the phone. I tried many times - in Odin, I selected BL button, selected the BL archive from stock firmware, then during flashing I was disconnecting the phone. I tried it several times at several stages of flashing (once i hit the sboot.bin) but the download mode still works and displays warranty void 1. I can't kill off that download mode. I am starting to worry that it is hardcoded into some ROM module that just cannot be written and so it is running from hardware. This factory flashing through odin is doing everything with NAND memory that is read-writable but it looks that the download mode "partition" is not writable at all. Despite I break bootloader or whatever else, i just cannot destroy download mode, hence it is impossible to hard brick the phone. I was thinking of overclocking the CPU to destroy it but i think it would be too obvious.
If you are based in the EU, then Samsung needs to repair under warranty regardless whether you have rooted your phone or not.
Darkjamzi said:
If you are based in the EU, then Samsung needs to repair under warranty regardless whether you have rooted your phone or not.
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Well, I am based in EU. Can you support your statement by any source?
Anyway I flashed stock rom and brought it to the carrier's store for repair. Let's see.
wratnik said:
Well, I am based in EU. Can you support your statement by any source?
Anyway I flashed stock rom and brought it to the carrier's store for repair. Let's see.
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Well, it is the law...... a vendor can't just invalidate your statutory warranty, because they don't like what you did........
https://www.piana.eu/root/
https://forum.xda-developers.com/showthread.php?t=1998801
https://www.xda-developers.com/xda-external-link/rooting-cannot-legally-void-your-warranty/
If they refuse (which they probably will) take them to court. Just to be clear, you need to take whoever supplied the phone to court, as you'll have warranty with them.
wratnik said:
Hi team. My S7 edge has been rooted plenty of times, tons of custom roms, etc etc. I have owned the phone for 23 months now. The battery is dying, home button peeled, usb dropping connection, and I just found warranty card stating that is still one month under warranty. But due to rooting havoc I inflicted to my phone, knox is deeply tripped. I am trying to find a way to break my phone so badly that it is not even possible to go to download mode so that the service centre cannot check knox status.
Any ideas? Removing cable while flashing bootloader? Undercharging the battery to kill it? Did anyone try?
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Use a USB killer. Simple.
how about give it to somebody who really could use a phone?
Put 12v ping from old pc psu on usb 5v and +data (red and green wire in cable) rail ,it will kill it,work with my old LG G4 whenn LG wont replace via rma screen with red retentions,fry it on 12v for few miliseconds do not for longer time or will be start smoking
Hello all, just an update,
they totally repaired my phone, no questions asked. Replaced the battery, entire front panel with screen, home button, and they even replaced the chassis (metal frame) so it looks like new. A pity that the back cover remained old, scratched.
Samsung rulez.
wratnik said:
Hello all, just an update,
they totally repaired my phone, no questions asked. Replaced the battery, entire front panel with screen, home button, and they even replaced the chassis (metal frame) so it looks like new. A pity that the back cover remained old, scratched.
Samsung rulez.
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Just wondering if it's still waterproof
Aashish.007 said:
Use a USB killer. Simple.
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At most, all he will accomplish with an USB Killer stick is to fry the contacts on the USB port if it's not securely plugged in. The S7 is immune to the USB killer stick.
Seicer said:
Just wondering if it's still waterproof
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I confirm it's waterproof as before. Since repair, I had it with me several times in wellness tub, sauna, jacuzzi (warm water - more risk to "loosen" the adhesive), also took some slo-mo videos during water sliding and there is no sign of water / drops / mist in the phone. I am taking it to the sea in 3 weeks (for the 3rd summer in a row). The phone is holding together like new. It also suffered a few drops - no damage.
Just a note - USB charging is not working several hours after bath. It must dry completely. So bring a wireless charger if you plan to bathe with your s7 edge.
The best phone in my life. It's so durable. Although.. note 8 would be a nice upgrade
I have been using my phone for 2 years last month I thought will replace battery, in local Samsung shop battery replacement cost £60 together with the battery but I thought I will try it myself. Bought battery for £20
Few tools to open the phone, hair dryer. Tube of silicone, double sided tape.
Local shops are filled up with spare parts for s7 edge back plate motherboards etc and they're cheap in case if I damaged anything.
It took me around 2 hours to replace the battery and haven't damaged anything, was thinking will test if my phone is still waterproof. Well Samsung says originally I can put my phone underwater 0.5m deep for 30 min and it should still work.
I did extended water resistance test. Used fishing rod and there's lake just behind my house. Attached my phone and dropped it I think around 4m deep and went back home and came back in the evening around 8 hours later thinking either fish ate my phone or surely it died, pulled it back and there were few messages on the screen, someone texted me while my phone was on the bottom of the lake.
I guess I have waterproofed my phone better than Samsung
wratnik said:
Hello all, just an update,
they totally repaired my phone, no questions asked. Replaced the battery, entire front panel with screen, home button, and they even replaced the chassis (metal frame) so it looks like new. A pity that the back cover remained old, scratched.
Samsung rulez.
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Click to collapse
The back glass is extremely easy to repair though, I'd know since i've replaced it myself on my S7E about 5 times now. Usually a new OEM glass battery cover replacement only costs about 20 bucks.
S7 edge
Hello I'm in the same situation and i am based in the eu to do i still have to hard brick the device or just send it to samsung thanks in advance
Thijs
no need to hard brick, just send it as is.
wratnik said:
no need to hard brick, just send it as is.
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Thanks for replying so fast, I'll post an update about the "possible" repair of my device!
Hello, did they change your motherboard and knox is 0 now or you received it with same motherboard with knox 1 ?
Microwave? Cook some chips..