error 407? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

hey guys im trying to update my prl and profile and i keep getting a internal error 407

maybe they're upgrading your tower or it's having problems

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Error 101: Connection Error

Hey guys
I wonder if one of you might be able to assist with the following.....
Whenever I try to upgrade my BA (ROM, Radio.....etc) I keep getting - Error 101: Connection Error and can't get any further!!!
Has anyone else had this issue? Is there a fix / work around??
Thanks for the help.
What ROM do you want to upgrade?
Mostly you need to enter to bootloader mode. Howto?
Yeah worked it all out in the end. Thanks
Got Xplode's WM6.1 with radio 1.5.....so far so good!!

can't update firmware on my cdma hero

I have been trying now for almost a fully day to update my hero. I was receiving error 67s and then error 1012. I have been on the phone with customer call all this morning and they tried to reset my phone from the network. Then i was locked out of any data on my phone until the manger corrected my AAA password. Now I can still browse the internet and use other data required applications, but my phone still does not see the new firmware update. Has anyone else had similar problems?
I have 2 stock Sprint Hero phones that I have been trying to update that get stuck at 11% when downloading. Went to my local sprint store and they said it was a problem with the network in our area, North Louisiana.
I used the FRESH 0.4 rom on mine and everything is great.
Yep - I've been getting error 1012 all day. It doesn't even see the update. My Hero is stock rom and not rooted yet. I was waiting to see what kind of updates Sprint and HTC would push before rooting.
**edited i'm in oregon fwiw
whats the firmware version currently? I heard rummers it has something to do with having the early productions that ended in 1.22 instead of 1.29. Mine was a 1.22 as I got it before the official launch. I used the ruu with the launch software and the OTA update went thru with no issues
Dunno - I am looking at software version: 1.29.651.1
build is: CL69164
okay that is the launch release software version. do you get error 1012 when getting on the internet? do you have wifi turned on? Try it with the wi-fi radio off. if you cant get on browser then go to update profile. If you still get error 1012 then you could contact sprint or try doing a data restore the code is ##3282# and you need the msl
Same problem.
Running Software version starting with 1.29
My wifi radio is off, everything else works perfectly I just can't get the update.
I am no expert on this by any means but...
I had rooted mine and it would never even receive the update. Then I ran the RUU utitlity which takes it back to "right out of the box" stage.
Then I was able to get the update immediately. Try that
I did a reboot was able to apply the update. YMMV.

After PRL Update, now no service

HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
EDIT: Under network, it shows "Searching for Service", 0 for "Signal Strength" and out of service for "Service State". I also tried re-flashing both the radio img and ROM over again. No luck. Restarting doesn't fix either.
mar122999 said:
HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
Click to expand...
Click to collapse
that does seem strange. be sure you are not roaming and flash back to fresh 1.1
as the prl is in the /radio partition the rom can not change it. on fresh 1.1 update your prl, and profile. that should fix it. good luck
Going to try a revert to Fresh 1.1. I am not roaming BTW (in my house that has service). It has 'signals bars' with an X. Thanks for the fast reply btw
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
MSL might work I am hoping, but believe I would have to call Sprint for the MSL #.
Think 1.56 RUU would work? How about manually changing the PRL or downgrading the baseband?
Try flashing flipzmodes latest ROM, I know for a fact it automaticallyupdate your PRI!
Nevermind sleepy, your talking about your RPL!
mar122999 said:
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
Click to expand...
Click to collapse
you need to do the MSL code fix ...that should reset everything and fix your phone..
I had this as well.
First look at the DamageControl 2.1 R05 or whatever thread, his newest one. If you look on the first page it will have a download for the latest prl file, which is 60663, unzip the file and put it on your SD card. I then called Sprint and told them my phone started saying no service. After the normal stuff the guy said he wanted to send me to the advanced group, because he didnt just want to wipe my phone. Now when I got to that group the lady told me to try ##xxxxx# and some other stuff, and I thought hrmm sounds like an MSL number so I asked her what it was and she just said ohh thats something called MSL. After all of the stuff she tried didnt work they said they would send me a new phone since mine was under warrenty. Since I had the MSL I went in did ##PRL# and entered it, told it to look at the sdcard for /60663.prl and the update happened and my phone is back to normal. Now you can just manually do the update and not worry about it using the rom
i had the exact same problem yesterday. i was in chat with tech support for over 2 hours tryin to figure it out. what your are going to have to do is reprogram your phone like its the first time you got it. but program it manually. they can walk you through it. get your msl number from them. its a pain in the but but after all that when you go to program your phone. i flashed fresh 1.1 and everything was fine. it was stuck roaming because the prl was so low i did a prl update and everything went back to normal flashed back to fresh 2.0d and everything works fine now.
didn't even think to try what ^^^ did. so go ahead and do that probably save ya more time then i spent lol
dynamicpda said:
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
Click to expand...
Click to collapse
Fresh 1.1 is a Rom I had this a while back 1012 is a data error! That came from a call to Sprint. You need to update the profile on a 1.5 Rom I used Gumbo 1.5c. The device service works better on 1.5.If you check the PRL did update. After talking to Sprint tech support that is what they will have you do.
This happend to me too, I went into settings, changed it into roaming so I could get a signal and updated the PRL. worked fine.
FIXED:
I called sprint this morning and she set my phone to automatic (so it would roam). It picked up a roaming tower fine. Then she told me to go update the PRL. I did this and it updated successfully. After that, it worked fine on sprints towers
Big thanks for the help guys.
Yeah, I updated my PRL and I couldn't get service. I switched to allow roaming to get a signal, then updated my Profile and PRL once again and the PRL switched to 60663.
I had this exact problem too yesterday. Even an ruu wouldn't fix it. I went to the sprint store and they gave me a new phone. The people there had never seen the problem before.
This is strange... I got the 1012 error when I tried to update my PRL, but it still updated even though it got the error... strange haha. By the way, I'm running TrevE's newest mod of the new Damage rom.
This is a custom ROM that allows root users to customize their settings and such.
I updated my prl through the device self service option and got that 2 something prl. So I went and tried updating through settings and it worked fine.
I was in the same situation, it updated my PRL to like version 17062 or something like that. Needless to say, I didn't have any signal and all I could do was roam. So I turned my phone off, back on, went to update PRL and it updated me to 60663 Fixed itself basically!

Did the 00001 prl trick and now got no signal or data!!

no signal and can't update the prl i ran the official sprint ruu which got me unroot but did not upgrade my prl so what can i do? need some help here please
find a prl file on here, there should be 60075 and 60076 files on here somewhere. Load that onto your card, then hit ##775# on a sense rom, hit update prl, and load that file, then reboot.

PRL Wont Update Error: Connection Error (6620)

I just unrooted gs4 using these directions below and now when i try and update my prl it gives me a connection error (6620). I am not 100% sure what the issue may be. The only thing i could assume is that the modem has not been updated but i am not sure. Any help? I want to be able to trade my phone this weekend for a note 4 and have to get this thing working perfect
http://forum.xda-developers.com/gal...-flashable-t2861576/post55117386#post55117386

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