HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
EDIT: Under network, it shows "Searching for Service", 0 for "Signal Strength" and out of service for "Service State". I also tried re-flashing both the radio img and ROM over again. No luck. Restarting doesn't fix either.
mar122999 said:
HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
Click to expand...
Click to collapse
that does seem strange. be sure you are not roaming and flash back to fresh 1.1
as the prl is in the /radio partition the rom can not change it. on fresh 1.1 update your prl, and profile. that should fix it. good luck
Going to try a revert to Fresh 1.1. I am not roaming BTW (in my house that has service). It has 'signals bars' with an X. Thanks for the fast reply btw
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
MSL might work I am hoping, but believe I would have to call Sprint for the MSL #.
Think 1.56 RUU would work? How about manually changing the PRL or downgrading the baseband?
Try flashing flipzmodes latest ROM, I know for a fact it automaticallyupdate your PRI!
Nevermind sleepy, your talking about your RPL!
mar122999 said:
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
Click to expand...
Click to collapse
you need to do the MSL code fix ...that should reset everything and fix your phone..
I had this as well.
First look at the DamageControl 2.1 R05 or whatever thread, his newest one. If you look on the first page it will have a download for the latest prl file, which is 60663, unzip the file and put it on your SD card. I then called Sprint and told them my phone started saying no service. After the normal stuff the guy said he wanted to send me to the advanced group, because he didnt just want to wipe my phone. Now when I got to that group the lady told me to try ##xxxxx# and some other stuff, and I thought hrmm sounds like an MSL number so I asked her what it was and she just said ohh thats something called MSL. After all of the stuff she tried didnt work they said they would send me a new phone since mine was under warrenty. Since I had the MSL I went in did ##PRL# and entered it, told it to look at the sdcard for /60663.prl and the update happened and my phone is back to normal. Now you can just manually do the update and not worry about it using the rom
i had the exact same problem yesterday. i was in chat with tech support for over 2 hours tryin to figure it out. what your are going to have to do is reprogram your phone like its the first time you got it. but program it manually. they can walk you through it. get your msl number from them. its a pain in the but but after all that when you go to program your phone. i flashed fresh 1.1 and everything was fine. it was stuck roaming because the prl was so low i did a prl update and everything went back to normal flashed back to fresh 2.0d and everything works fine now.
didn't even think to try what ^^^ did. so go ahead and do that probably save ya more time then i spent lol
dynamicpda said:
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
Click to expand...
Click to collapse
Fresh 1.1 is a Rom I had this a while back 1012 is a data error! That came from a call to Sprint. You need to update the profile on a 1.5 Rom I used Gumbo 1.5c. The device service works better on 1.5.If you check the PRL did update. After talking to Sprint tech support that is what they will have you do.
This happend to me too, I went into settings, changed it into roaming so I could get a signal and updated the PRL. worked fine.
FIXED:
I called sprint this morning and she set my phone to automatic (so it would roam). It picked up a roaming tower fine. Then she told me to go update the PRL. I did this and it updated successfully. After that, it worked fine on sprints towers
Big thanks for the help guys.
Yeah, I updated my PRL and I couldn't get service. I switched to allow roaming to get a signal, then updated my Profile and PRL once again and the PRL switched to 60663.
I had this exact problem too yesterday. Even an ruu wouldn't fix it. I went to the sprint store and they gave me a new phone. The people there had never seen the problem before.
This is strange... I got the 1012 error when I tried to update my PRL, but it still updated even though it got the error... strange haha. By the way, I'm running TrevE's newest mod of the new Damage rom.
This is a custom ROM that allows root users to customize their settings and such.
I updated my prl through the device self service option and got that 2 something prl. So I went and tried updating through settings and it worked fine.
I was in the same situation, it updated my PRL to like version 17062 or something like that. Needless to say, I didn't have any signal and all I could do was roam. So I turned my phone off, back on, went to update PRL and it updated me to 60663 Fixed itself basically!
Related
Ok I am looking for a little help. I had a bell rom on my verizon 6900 and all was running great for a week or so...then last night i ran a program from the phone called ppst. It updated my verizon pri and prl to bell mobilities. Now i am roaming constantly. I have searched and tried many "fixes" both here and on ppcgeeks with no success. can anyone help? i can make phone calls but no data...
Should be posted here:
http://forum.xda-developers.com/showthread.php?t=398571
Probably have to update PRL
##775# (##PRL#)
Enter MSL
Select the blank top line, go to menu->edit
Select prl file and press ok
I have been trying now for almost a fully day to update my hero. I was receiving error 67s and then error 1012. I have been on the phone with customer call all this morning and they tried to reset my phone from the network. Then i was locked out of any data on my phone until the manger corrected my AAA password. Now I can still browse the internet and use other data required applications, but my phone still does not see the new firmware update. Has anyone else had similar problems?
I have 2 stock Sprint Hero phones that I have been trying to update that get stuck at 11% when downloading. Went to my local sprint store and they said it was a problem with the network in our area, North Louisiana.
I used the FRESH 0.4 rom on mine and everything is great.
Yep - I've been getting error 1012 all day. It doesn't even see the update. My Hero is stock rom and not rooted yet. I was waiting to see what kind of updates Sprint and HTC would push before rooting.
**edited i'm in oregon fwiw
whats the firmware version currently? I heard rummers it has something to do with having the early productions that ended in 1.22 instead of 1.29. Mine was a 1.22 as I got it before the official launch. I used the ruu with the launch software and the OTA update went thru with no issues
Dunno - I am looking at software version: 1.29.651.1
build is: CL69164
okay that is the launch release software version. do you get error 1012 when getting on the internet? do you have wifi turned on? Try it with the wi-fi radio off. if you cant get on browser then go to update profile. If you still get error 1012 then you could contact sprint or try doing a data restore the code is ##3282# and you need the msl
Same problem.
Running Software version starting with 1.29
My wifi radio is off, everything else works perfectly I just can't get the update.
I am no expert on this by any means but...
I had rooted mine and it would never even receive the update. Then I ran the RUU utitlity which takes it back to "right out of the box" stage.
Then I was able to get the update immediately. Try that
I did a reboot was able to apply the update. YMMV.
##786# , enter MSL, reset, ok.
I reverted back to my first backup right after rooting. Others have not.
When I first did this it locked on the HTC bootscreen.
I rebooted (call+menu+end call)
It started up but said it could not activate
Did not enter google stuff or any of this. No connection
Went to menu>settings>about phone>system updates>update profile
After about 2 minutes it was done and I had access again.
Thanks to AvalancheMods, MrTip and Damageless.
Has anyone called sprint to flag your account for a prl update? To see if you can update it that way/
Hmm...just last week I restored my nandroid of Gumbo 1.5C to update my PRL to the latest. No problems.
With all this unknown carrier/operator talk, I decided to restore the same nandroid and try to update profile and PRL, no dice. I get the error 1012 code. Weird.
I also restored a nandroid of one of the first versions of DarchLegend that I knew showed Sprint on the lockscreen. Now it doesn't.
Somehow somewhere we lost it.
Anybody notice our change in pri versions?
david279 said:
Anybody notice our change in pri versions?
Click to expand...
Click to collapse
I have 2.11_002
Is this not correct?
That fairly new i believe
hmm the only problem ive had is no data.. to i call sprint and they fixed it.. but i dont see a network on the lockscreen.
My pri (and I just ruu-ed) is 1.70_003.
I call sprint and they couldn't fix it....
the guy said to me "it looks like is a software issue, take it back to where you got your phone and have them replace your phone"
bullcrap ....I believe this problem can be fixed ....I'm no dev, but I am 100% sure there's someone in the xda dev forums that can fix it..
someone did in damages new thread i believe
yeah that was me. not a freaking clue why it worked either
alright that was bizarre... ok so now I have the sprint location back on my phone. I am all the way back to stock. here is what I did, and this is all just worked for me. no idea why this worked. I have my nandroid back up if that will help anyone. I am unrooted at the moment.
so I ruu 1.56 back to stock from r2 after there was no location service. stock radio was on the r2
still no network id.
flashed back my nand back up
no id
ruu again
no network id
rooted with flips kitchen using the newest recovery image
flashed new radio, and restored my nand
no id
ruu'ed again
no id
rooted with flips kitchen using the newest recovery image
restored nand, wiped/factory reset data, dalvick, battery, and rotation
no id
ruu'ed
sprint network id
not a damn clue why that worked
What's your PRI and PRL?
please note this is back on the 1.5 kernel
PRI - 1.70_003
PRL - 60662
Weve pretty much narrowed it down to those with the issue have a PRI of 2.11_002, those with a different one seem to be fine. The next issue is trying to figure out how to change it.
I'm curious to see if now I can get to DC r2 with out issue. but not that curious until a solution can be figured out. 2 hours of flashing back and forth just to restore is not a solution I want to repeat
Psyked66 said:
Weve pretty much narrowed it down to those with the issue have a PRI of 2.11_002, those with a different one seem to be fine. The next issue is trying to figure out how to change it.
Click to expand...
Click to collapse
hopefully that's the problem..but it will get fixed...so I'm not really worried about (just a bit) lol
i have pri 2.11_002 and have no network issues so i dunno
aauussttiinn88 said:
i have pri 2.11_002 and have no network issues so i dunno
Click to expand...
Click to collapse
Not so much network issues, but does Sprint show up on your lockscreen, and in settings, and in tashbar when you drop down.
aauussttiinn88 said:
i have pri 2.11_002 and have no network issues so i dunno
Click to expand...
Click to collapse
ughhhhhh it says sprint instead of UNKNOWN on that PRI ..... sob if so im goin to the sprint store in the am
yea my bad i meant the "network issue" that everyone is having
I currently have a sprint HTC Vogue and I am trying to flash the Verizon PRL onto it so I can use it on the PagePlus network. Everything I have seen says to dial #775#, but when I do that, my phone just tries to dial the number. I was using NSFAN's rom, and I even tried other roms and it does the same thing. Any help with this will be greatly appreciated.
opivy224 said:
I currently have a sprint HTC Vogue and I am trying to flash the Verizon PRL onto it so I can use it on the PagePlus network. Everything I have seen says to dial #775#, but when I do that, my phone just tries to dial the number. I was using NSFAN's rom, and I even tried other roms and it does the same thing. Any help with this will be greatly appreciated.
Click to expand...
Click to collapse
Which rom are you using now? If you are flashing a custom rom, more than likely you have a folder called "Phone Codes" somewhere in the Start menu. In there, you will have one that is called PRL. You have to have the MSL code to change this value though.
Get the PRL that you need and dump it somewhere in your phone. When you open the PRL program in phone codes (and you enter the MSL code), simply tap and hold where it says the PRL version and click on "Edit" (or whatever option you get), look for yours, and presto! Save, exit (you will be asked to soft reset).
Hope this helps.
Thanks. I have the MSL. I am flashing the official Sprint WM6.1 rom right now out of desperation, but I can put whatever on there. Do I need a custom rom in order to use the "phone codes" folder?
opivy224 said:
Thanks. I have the MSL. I am flashing the official Sprint WM6.1 rom right now out of desperation, but I can put whatever on there. Do I need a custom rom in order to use the "phone codes" folder?
Click to expand...
Click to collapse
To get it in folder format, yes. But if you are going for a stock rom, then simply use the codes and you'll be in good shape.
I want to change PRL in my HTC.
I can access to ##775#.
But I can't find anywhere to PRL file in my phone.
I want to change PRL by myself.
Sometimes, I can use my phone.
But most of times, it shown searching and if i got signal, it shown antenna only. So how should I do? Please help me.
thihaminhtun said:
I want to change PRL in my HTC.
I can access to ##775#.
But I can't find anywhere to PRL file in my phone.
I want to change PRL by myself.
Sometimes, I can use my phone.
But most of times, it shown searching and if i got signal, it shown antenna only. So how should I do? Please help me.
Click to expand...
Click to collapse
Have you tried to use the *228 (or whatever Sprint's equivalent is)? It should automatically provision your device.
opivy224 said:
I currently have a sprint HTC Vogue and I am trying to flash the Verizon PRL onto it so I can use it on the PagePlus network. Everything I have seen says to dial #775#, but when I do that, my phone just tries to dial the number. I was using NSFAN's rom, and I even tried other roms and it does the same thing. Any help with this will be greatly appreciated.
Click to expand...
Click to collapse
When I flashed my Sprint Vogue for Verizon usage... I first had to flash the newest stock Verizon ROM (You can find it on NuAngel's goodies page at the bottom! Yes the radio change one!), then flash a Verizon PRL to the phone. Nu told me I would have to reunlock the phone afterward, but I didn't need to.
I was then able to dial *228 and program the phone! After the phone was programed, I could finally flash ROMs onto it and still have working service. This phone didn't like NuVogue 5 (even though most of NuVogue's development was done on this phone.. wtf). Nu cooked a Verizon specific NuVogue 5 and it worked a bit better, but I remained on stock until I was able to cook my own build (still working on, I have plans on posting it after conferring with Nu and stealingz some of his ideas).
I can update the phone roaming via *228 only with the stock Verizon ROM (does not work on ANY cooked ROMS I have tried!!), but because the phone still has a Sprint PRI (feel free to message me instructions on switching to a Verizon PRI, cause I haven't found them yet), I get the roaming triangle. I used the latest moded PRL found in this thread here (51831) and I've been great ever since.
I try to avoid Carrier generic ROMs (or cooking my in development "XevRev" [tentative name] as generic) since they reflash the PRL, which is just a pain in the butt imo. I plan on trying NuVogue 6 when Nu and I go to hang at his place sometime this coming week, I want to see if its improved over the previous release on this phone. Can't explain why the release ran so waked out in v5 on this phone..... anyway...).
*links removed because I haven't been validated by the mods. I recommend site admin get a Stop-forum-spam (Google to find since I can't link) plugin for his vB forum. XD It's a lot easier then manually chasing down spam.. trust me.*
Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
taha1112 said:
Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
Click to expand...
Click to collapse
The only thing that comes to mind would be for the VZW customizations to actually modify more than just PRL (but mess with other EPST settings as well). Just to confirm, did you have your phone working on Metro before this?
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
taha1112 said:
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
Click to expand...
Click to collapse
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
egzthunder1 said:
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
Click to expand...
Click to collapse
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
taha1112 said:
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
Click to expand...
Click to collapse
3.42.30 is a radio and not an actual rom. My guess would be that, unless you have them stored somewhere else, you will need to call Metro and ask them to help you re-program the phone. Couple of pointers:
a. Don't tell them that you have a Vogue (let alone a Vogue running 6.5) since they have little/no experience with WM devices.
b. Using BAFMSL, get your MSL from your device (you will need this to unlock and edit the EPST parameters. My guess is that you read the ESN to the Metro rep, who calculated an MSL, which of course did not work (here I am assuming that the ESN on your device has been cloned from another phone)).
c. What you want to get out of the rep are the numeric parameters for:
MIN (normally your phone number)
MSID
HomeSID
Don't assume that he/she will be able to guide you through the editing process because they simply won't know how. A simple "yes, go on" every time they tell you to change something will suffice. Just make sure you write the numbers down in a piece of paper.
Do this and get your numbers. If they are any different from the ones that are currently loaded, then your issue will be solved.
Just thought of one other thing. You said you went back to stock Verizon. Which radio did you have before that? And what radio did the Verizon rom take it to?
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
taha1112 said:
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
Click to expand...
Click to collapse
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
egzthunder1 said:
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
Click to expand...
Click to collapse
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
taha1112 said:
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
Click to expand...
Click to collapse
Yes, I was asking because I was afraid that you went below 3.xx.xx on the radio as this has been known to cause issues, including leaving phones completely useless.
Did you get the parameters from Metro as I suggested earlier?
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
taha1112 said:
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
Click to expand...
Click to collapse
Only if you buy it without contract (the G1, that is). Sorry that you couldn't get it to work. I am sure that it was only a matter of re-programming the device.