I have been trying now for almost a fully day to update my hero. I was receiving error 67s and then error 1012. I have been on the phone with customer call all this morning and they tried to reset my phone from the network. Then i was locked out of any data on my phone until the manger corrected my AAA password. Now I can still browse the internet and use other data required applications, but my phone still does not see the new firmware update. Has anyone else had similar problems?
I have 2 stock Sprint Hero phones that I have been trying to update that get stuck at 11% when downloading. Went to my local sprint store and they said it was a problem with the network in our area, North Louisiana.
I used the FRESH 0.4 rom on mine and everything is great.
Yep - I've been getting error 1012 all day. It doesn't even see the update. My Hero is stock rom and not rooted yet. I was waiting to see what kind of updates Sprint and HTC would push before rooting.
**edited i'm in oregon fwiw
whats the firmware version currently? I heard rummers it has something to do with having the early productions that ended in 1.22 instead of 1.29. Mine was a 1.22 as I got it before the official launch. I used the ruu with the launch software and the OTA update went thru with no issues
Dunno - I am looking at software version: 1.29.651.1
build is: CL69164
okay that is the launch release software version. do you get error 1012 when getting on the internet? do you have wifi turned on? Try it with the wi-fi radio off. if you cant get on browser then go to update profile. If you still get error 1012 then you could contact sprint or try doing a data restore the code is ##3282# and you need the msl
Same problem.
Running Software version starting with 1.29
My wifi radio is off, everything else works perfectly I just can't get the update.
I am no expert on this by any means but...
I had rooted mine and it would never even receive the update. Then I ran the RUU utitlity which takes it back to "right out of the box" stage.
Then I was able to get the update immediately. Try that
I did a reboot was able to apply the update. YMMV.
Related
[REWORDED]
My Phone:
...Make: Dream
...SIM Card: Unlocked
...ROM: CyanogenMod Latest (as of Jan 04, 2010)
...Other Applications Installed: PhoneFusion
...Service Provider: T-Mobile
When Issue Started: 1 week prior
User's Phone:
...Make: Samsung (unknown model)
...SIM Card: Locked
...Service Provider: AT&T
-----
Issue: User cannot call me. It rings once and then disconnects. User can call any other T-Mobile phone in my area. I have no other issues calling or receiving
-----
Troubleshooting steps that have been performed:
...Turn off both phones for 2 hours - fail
...Take out SIM card and put back in - fail
...Kill any call forwarding on phones - fail
...User goes to AT&T store and receives new SIM card and phone - fail
...Checked for possible billing issues or blocked (banned) numbers - fail
...Wiped back to factory defaults (with the original ROM included that had the telnet vuln) and followed the steps to upgrade back to the latest version of CyanogenMod rom - fail
* Fail means it did not successfully resolve the issue of me not being able to receive the user's call
Anymore troubleshooting suggestions?
Maybe the att user cant call tmobile users or their phone is messed up?
Ace42 said:
That title is filled with misconceptions & do you mean dial mom?
Click to expand...
Click to collapse
Topic is fine and is defiantly not filled with any misconceptions:
dilemma - is a problem offering at least two solutions or possibilities, of which none are practically acceptable.
I would try another rom. As recently as yesterday my friend had a problem with his hero (CDMA) where he was unable to sent a text message to his girl friend. I fixed it by rooting and installing a custom rom.
First, I would unroot and get the tmo OTA update and see if it works (you could also try the custom stock rom with root here if you don't want to.
Second, try a different rom and make sure you don't install any applications.
Third, what SPL do you have, and radio for that matter.
Upgrade to the 26I radio in my sig to make sure it isn't something that easy. Remember, if you flash the nbh file it will downgrade your radio as well.
If all else fails, I would try the 1.33.2005 SPL, be sure you meet the requirements both board type and radio before flashing.
Hey Evilkorn,
Thanks for responding. Ace had posted that comment before I reworded the post. I will admit it was kind of confusion.
I am actually not sure of what I have other than CyanogenMod 4.2.12. Is there someplace I can go to find which version I have. If it would be easier to start from the beginning, as far as rooting and then updating everything from the factory defaults, I wouldn't mind. Time to me is not as important as getting the issue resolved.
I just saw on the homepage of Cyanogenmod.com that they released 4.2.13. Wonder if that would fix my issue. CM Updater isn't finding the ROM update yet so perhaps I should manually download and flash.
only thing I could suggest tell your friend to block the call (*67) and make sure that the caller isnt blacklisted, open the contact and select edit, make sure they arent checked to send call to voicemail
I went through the same thing a month ago, after it was all said and done...By mistake, I blacklisted the friend(which it turns out, can be easy to do if you have "fat fingers" when answering a call lol)
AT&T had thought the same thing. Actually, I just upgraded to 4.2.13 and it fixed my issue. There is a good chance that if I wiped ALT+W and then re-applied the previous .12 CyanogenMOD ROM that that could fixed my issue.
I never really though it was the ROM since I could get a hold of everyone else. How odd.
Thanks for all your help!
##786# , enter MSL, reset, ok.
I reverted back to my first backup right after rooting. Others have not.
When I first did this it locked on the HTC bootscreen.
I rebooted (call+menu+end call)
It started up but said it could not activate
Did not enter google stuff or any of this. No connection
Went to menu>settings>about phone>system updates>update profile
After about 2 minutes it was done and I had access again.
Thanks to AvalancheMods, MrTip and Damageless.
Has anyone called sprint to flag your account for a prl update? To see if you can update it that way/
Hmm...just last week I restored my nandroid of Gumbo 1.5C to update my PRL to the latest. No problems.
With all this unknown carrier/operator talk, I decided to restore the same nandroid and try to update profile and PRL, no dice. I get the error 1012 code. Weird.
I also restored a nandroid of one of the first versions of DarchLegend that I knew showed Sprint on the lockscreen. Now it doesn't.
Somehow somewhere we lost it.
Anybody notice our change in pri versions?
david279 said:
Anybody notice our change in pri versions?
Click to expand...
Click to collapse
I have 2.11_002
Is this not correct?
That fairly new i believe
hmm the only problem ive had is no data.. to i call sprint and they fixed it.. but i dont see a network on the lockscreen.
My pri (and I just ruu-ed) is 1.70_003.
I call sprint and they couldn't fix it....
the guy said to me "it looks like is a software issue, take it back to where you got your phone and have them replace your phone"
bullcrap ....I believe this problem can be fixed ....I'm no dev, but I am 100% sure there's someone in the xda dev forums that can fix it..
someone did in damages new thread i believe
yeah that was me. not a freaking clue why it worked either
alright that was bizarre... ok so now I have the sprint location back on my phone. I am all the way back to stock. here is what I did, and this is all just worked for me. no idea why this worked. I have my nandroid back up if that will help anyone. I am unrooted at the moment.
so I ruu 1.56 back to stock from r2 after there was no location service. stock radio was on the r2
still no network id.
flashed back my nand back up
no id
ruu again
no network id
rooted with flips kitchen using the newest recovery image
flashed new radio, and restored my nand
no id
ruu'ed again
no id
rooted with flips kitchen using the newest recovery image
restored nand, wiped/factory reset data, dalvick, battery, and rotation
no id
ruu'ed
sprint network id
not a damn clue why that worked
What's your PRI and PRL?
please note this is back on the 1.5 kernel
PRI - 1.70_003
PRL - 60662
Weve pretty much narrowed it down to those with the issue have a PRI of 2.11_002, those with a different one seem to be fine. The next issue is trying to figure out how to change it.
I'm curious to see if now I can get to DC r2 with out issue. but not that curious until a solution can be figured out. 2 hours of flashing back and forth just to restore is not a solution I want to repeat
Psyked66 said:
Weve pretty much narrowed it down to those with the issue have a PRI of 2.11_002, those with a different one seem to be fine. The next issue is trying to figure out how to change it.
Click to expand...
Click to collapse
hopefully that's the problem..but it will get fixed...so I'm not really worried about (just a bit) lol
i have pri 2.11_002 and have no network issues so i dunno
aauussttiinn88 said:
i have pri 2.11_002 and have no network issues so i dunno
Click to expand...
Click to collapse
Not so much network issues, but does Sprint show up on your lockscreen, and in settings, and in tashbar when you drop down.
aauussttiinn88 said:
i have pri 2.11_002 and have no network issues so i dunno
Click to expand...
Click to collapse
ughhhhhh it says sprint instead of UNKNOWN on that PRI ..... sob if so im goin to the sprint store in the am
yea my bad i meant the "network issue" that everyone is having
HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
EDIT: Under network, it shows "Searching for Service", 0 for "Signal Strength" and out of service for "Service State". I also tried re-flashing both the radio img and ROM over again. No luck. Restarting doesn't fix either.
mar122999 said:
HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
Click to expand...
Click to collapse
that does seem strange. be sure you are not roaming and flash back to fresh 1.1
as the prl is in the /radio partition the rom can not change it. on fresh 1.1 update your prl, and profile. that should fix it. good luck
Going to try a revert to Fresh 1.1. I am not roaming BTW (in my house that has service). It has 'signals bars' with an X. Thanks for the fast reply btw
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
MSL might work I am hoping, but believe I would have to call Sprint for the MSL #.
Think 1.56 RUU would work? How about manually changing the PRL or downgrading the baseband?
Try flashing flipzmodes latest ROM, I know for a fact it automaticallyupdate your PRI!
Nevermind sleepy, your talking about your RPL!
mar122999 said:
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
Click to expand...
Click to collapse
you need to do the MSL code fix ...that should reset everything and fix your phone..
I had this as well.
First look at the DamageControl 2.1 R05 or whatever thread, his newest one. If you look on the first page it will have a download for the latest prl file, which is 60663, unzip the file and put it on your SD card. I then called Sprint and told them my phone started saying no service. After the normal stuff the guy said he wanted to send me to the advanced group, because he didnt just want to wipe my phone. Now when I got to that group the lady told me to try ##xxxxx# and some other stuff, and I thought hrmm sounds like an MSL number so I asked her what it was and she just said ohh thats something called MSL. After all of the stuff she tried didnt work they said they would send me a new phone since mine was under warrenty. Since I had the MSL I went in did ##PRL# and entered it, told it to look at the sdcard for /60663.prl and the update happened and my phone is back to normal. Now you can just manually do the update and not worry about it using the rom
i had the exact same problem yesterday. i was in chat with tech support for over 2 hours tryin to figure it out. what your are going to have to do is reprogram your phone like its the first time you got it. but program it manually. they can walk you through it. get your msl number from them. its a pain in the but but after all that when you go to program your phone. i flashed fresh 1.1 and everything was fine. it was stuck roaming because the prl was so low i did a prl update and everything went back to normal flashed back to fresh 2.0d and everything works fine now.
didn't even think to try what ^^^ did. so go ahead and do that probably save ya more time then i spent lol
dynamicpda said:
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
Click to expand...
Click to collapse
Fresh 1.1 is a Rom I had this a while back 1012 is a data error! That came from a call to Sprint. You need to update the profile on a 1.5 Rom I used Gumbo 1.5c. The device service works better on 1.5.If you check the PRL did update. After talking to Sprint tech support that is what they will have you do.
This happend to me too, I went into settings, changed it into roaming so I could get a signal and updated the PRL. worked fine.
FIXED:
I called sprint this morning and she set my phone to automatic (so it would roam). It picked up a roaming tower fine. Then she told me to go update the PRL. I did this and it updated successfully. After that, it worked fine on sprints towers
Big thanks for the help guys.
Yeah, I updated my PRL and I couldn't get service. I switched to allow roaming to get a signal, then updated my Profile and PRL once again and the PRL switched to 60663.
I had this exact problem too yesterday. Even an ruu wouldn't fix it. I went to the sprint store and they gave me a new phone. The people there had never seen the problem before.
This is strange... I got the 1012 error when I tried to update my PRL, but it still updated even though it got the error... strange haha. By the way, I'm running TrevE's newest mod of the new Damage rom.
This is a custom ROM that allows root users to customize their settings and such.
I updated my prl through the device self service option and got that 2 something prl. So I went and tried updating through settings and it worked fine.
I was in the same situation, it updated my PRL to like version 17062 or something like that. Needless to say, I didn't have any signal and all I could do was roam. So I turned my phone off, back on, went to update PRL and it updated me to 60663 Fixed itself basically!
So I've been running with OptimizedCM-12.1-20151130-jflte on my FreedomPop phone, and it's been working OK. Got an OTA (20160118) update and installed it, and while I can apparently get onto the data network, FreedomPop Setup is forever spinning its wheel "Registering for push notifications". It's an L720, of course.
So I can browse the web, but I can't use it as a telephone.
Fortunately this isn't my main phone, so no panic.
n.b. dirty update.
p.s. Pretty sure I'm not a robot, but I could be a cyborg.
I was mistaken, it's not getting data either.
Never mind, a clean install worked.
I have a stock Verizon G950U (on Selectel prepaid but that shouldn't be an issue) and used the PC software to install the latest update NRD90M.G950USQS2BQL1
Immediately following the reboot I have not have service since. My sim works in other phones, took S8 to Selectel store and they confirmed working Sim and said it was a device issue. I have factory reset and even restored the firmware with the software again. I don't get a ton of service in my rural area but was able to activate an old S3 that I had lying around. The Selectel store is also in a larger city with plenty of service.
The radio is on as it shows bars, scans and shows networks, but absolutely will not register manually or automatically.
My limited knowledge and searching says that I cannot directly downgrade the firmware to an older working version. I've rooted older devices but last I played with it KNOX and the risks of bricking are getting ridiculous unless someone can specifically state otherwise for this device and link me to videos and direct download links.
Thanks in advance, I'm pulling my hair out. Short of rooting or waiting for the next update to hopefully fix it I don't know what to do.
schmitey said:
I have a stock Verizon G950U (on Selectel prepaid but that shouldn't be an issue) and used the PC software to install the latest update NRD90M.G950USQS2BQL1
Immediately following the reboot I have not have service since. My sim works in other phones, took S8 to Selectel store and they confirmed working Sim and said it was a device issue. I have factory reset and even restored the firmware with the software again. I don't get a ton of service in my rural area but was able to activate an old S3 that I had lying around. The Selectel store is also in a larger city with plenty of service.
The radio is on as it shows bars, scans and shows networks, but absolutely will not register manually or automatically.
My limited knowledge and searching says that I cannot directly downgrade the firmware to an older working version. I've rooted older devices but last I played with it KNOX and the risks of bricking are getting ridiculous unless someone can specifically state otherwise for this device and link me to videos and direct download links.
Thanks in advance, I'm pulling my hair out. Short of rooting or waiting for the next update to hopefully fix it I don't know what to do.
Click to expand...
Click to collapse
Out of chance have you checked the baseband and iemi in info to make sure they are ok?
TheMadScientist said:
Out of chance have you checked the baseband and iemi in info to make sure they are ok?
Click to expand...
Click to collapse
it shows imei and baseband of G950USQS2BQL1
schmitey said:
it shows imei and baseband of G950USQS2BQL1
Click to expand...
Click to collapse
Ok so its not a corrupt EFS issue. have you gone into netwrok and switch to global or anything....
Does it show your phone number in the info as well That will tell if its reading sim or not
It does show my number from sim after booting up without a sim and then inserting. I don't see any global settings. Again from the update no settings changed, since then I've wiped to factory settings numerous times.
I can't find a fricken stock rom file anywhere for crying out loud, just loads of register spam sites.
I think I'm downloading an Oreo 8.0 rom but can I downgrade later and again where's the dam file?
schmitey said:
It does show my number from sim after booting up without a sim and then inserting. I don't see any global settings. Again from the update no settings changed, since then I've wiped to factory settings numerous times.
I can't find a fricken stock rom file anywhere for crying out loud, just loads of register spam sites.
I think I'm downloading an Oreo 8.0 rom but can I downgrade later and again where's the dam file?
Click to expand...
Click to collapse
https://www.sammobile.com/firmwares/
schmitey said:
I have a stock Verizon G950U (on Selectel prepaid but that shouldn't be an issue) and used the PC software to install the latest update NRD90M.G950USQS2BQL1
Immediately following the reboot I have not have service since. My sim works in other phones, took S8 to Selectel store and they confirmed working Sim and said it was a device issue. I have factory reset and even restored the firmware with the software again. I don't get a ton of service in my rural area but was able to activate an old S3 that I had lying around. The Selectel store is also in a larger city with plenty of service.
The radio is on as it shows bars, scans and shows networks, but absolutely will not register manually or automatically.
My limited knowledge and searching says that I cannot directly downgrade the firmware to an older working version. I've rooted older devices but last I played with it KNOX and the risks of bricking are getting ridiculous unless someone can specifically state otherwise for this device and link me to videos and direct download links.
Thanks in advance, I'm pulling my hair out. Short of rooting or waiting for the next update to hopefully fix it I don't know what to do.
Click to expand...
Click to collapse
Don't worry about Knox, it's not possible to trip it on a 950u
Tried flashing to BQK5 with moderate success. Passed with Odin (which csc file should I use?) but on reboot it stalled at 32% when installing. Rebooted and after flash screen updated android and showed BQK5 but all my data and apps were there so i likely screwed something up. Installed sim card and momentarily showed 4g and appeared to register but at reboot did the same crap with no service.
Called Samsung prior to flashing and no surprise that was a colossal waste of time. I'm not paying them $200+ to fix an unrelated issue with the back glass that cracked with a case on and phone has never been dropped. They did say that they're partnered with best buy but that's two hours of driving for me...I'd fix the back glass myself and try to get them to give me a new phone if it came to it.
Verizon software shows an update now so I'll let it download (again...takes all night for some stupid reason) and vainly let it flash to current version.
I think I found the Oreo 'final' update so might try that...looks like it installs off an sd card if I can find an old one.