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I have been trying now for almost a fully day to update my hero. I was receiving error 67s and then error 1012. I have been on the phone with customer call all this morning and they tried to reset my phone from the network. Then i was locked out of any data on my phone until the manger corrected my AAA password. Now I can still browse the internet and use other data required applications, but my phone still does not see the new firmware update. Has anyone else had similar problems?
I have 2 stock Sprint Hero phones that I have been trying to update that get stuck at 11% when downloading. Went to my local sprint store and they said it was a problem with the network in our area, North Louisiana.
I used the FRESH 0.4 rom on mine and everything is great.
Yep - I've been getting error 1012 all day. It doesn't even see the update. My Hero is stock rom and not rooted yet. I was waiting to see what kind of updates Sprint and HTC would push before rooting.
**edited i'm in oregon fwiw
whats the firmware version currently? I heard rummers it has something to do with having the early productions that ended in 1.22 instead of 1.29. Mine was a 1.22 as I got it before the official launch. I used the ruu with the launch software and the OTA update went thru with no issues
Dunno - I am looking at software version: 1.29.651.1
build is: CL69164
okay that is the launch release software version. do you get error 1012 when getting on the internet? do you have wifi turned on? Try it with the wi-fi radio off. if you cant get on browser then go to update profile. If you still get error 1012 then you could contact sprint or try doing a data restore the code is ##3282# and you need the msl
Same problem.
Running Software version starting with 1.29
My wifi radio is off, everything else works perfectly I just can't get the update.
I am no expert on this by any means but...
I had rooted mine and it would never even receive the update. Then I ran the RUU utitlity which takes it back to "right out of the box" stage.
Then I was able to get the update immediately. Try that
I did a reboot was able to apply the update. YMMV.
HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
EDIT: Under network, it shows "Searching for Service", 0 for "Signal Strength" and out of service for "Service State". I also tried re-flashing both the radio img and ROM over again. No luck. Restarting doesn't fix either.
mar122999 said:
HTC Hero CDMA Sprint. Updated to Fresh 2.0d. Decided to try out the new radio image also: 2.41.05.02.03. Everything worked fine after ROM flash and radio update. I started to have a problem when I decided to do a PRL update also. Right after the PRL update, my phone doesn't recognize towers (no service). It shows PRL version as: 27392.
Any idea on what happened. I tried searching everywhere for a similiar problem/solution, but couldn't find any. I also tried to Update PRL and profile. Neither work. Please help.
Click to expand...
Click to collapse
that does seem strange. be sure you are not roaming and flash back to fresh 1.1
as the prl is in the /radio partition the rom can not change it. on fresh 1.1 update your prl, and profile. that should fix it. good luck
Going to try a revert to Fresh 1.1. I am not roaming BTW (in my house that has service). It has 'signals bars' with an X. Thanks for the fast reply btw
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
MSL might work I am hoping, but believe I would have to call Sprint for the MSL #.
Think 1.56 RUU would work? How about manually changing the PRL or downgrading the baseband?
Try flashing flipzmodes latest ROM, I know for a fact it automaticallyupdate your PRI!
Nevermind sleepy, your talking about your RPL!
mar122999 said:
Reverted to Fresh 1.1. Booted up with signal bars and large X over them... no service. Tried to update PRL and profile. Neither worked. Error code 1012.
Click to expand...
Click to collapse
you need to do the MSL code fix ...that should reset everything and fix your phone..
I had this as well.
First look at the DamageControl 2.1 R05 or whatever thread, his newest one. If you look on the first page it will have a download for the latest prl file, which is 60663, unzip the file and put it on your SD card. I then called Sprint and told them my phone started saying no service. After the normal stuff the guy said he wanted to send me to the advanced group, because he didnt just want to wipe my phone. Now when I got to that group the lady told me to try ##xxxxx# and some other stuff, and I thought hrmm sounds like an MSL number so I asked her what it was and she just said ohh thats something called MSL. After all of the stuff she tried didnt work they said they would send me a new phone since mine was under warrenty. Since I had the MSL I went in did ##PRL# and entered it, told it to look at the sdcard for /60663.prl and the update happened and my phone is back to normal. Now you can just manually do the update and not worry about it using the rom
i had the exact same problem yesterday. i was in chat with tech support for over 2 hours tryin to figure it out. what your are going to have to do is reprogram your phone like its the first time you got it. but program it manually. they can walk you through it. get your msl number from them. its a pain in the but but after all that when you go to program your phone. i flashed fresh 1.1 and everything was fine. it was stuck roaming because the prl was so low i did a prl update and everything went back to normal flashed back to fresh 2.0d and everything works fine now.
didn't even think to try what ^^^ did. so go ahead and do that probably save ya more time then i spent lol
dynamicpda said:
What is Fresh 1.1? (n00b here)
When I had error code 1012 and no service, I had to hard reset to the phone's factory ROM, and do ##786# - Menu - Reset - MSL - OK and then after reboot do profile update. Key is doing the reset from the factory rom.
Click to expand...
Click to collapse
Fresh 1.1 is a Rom I had this a while back 1012 is a data error! That came from a call to Sprint. You need to update the profile on a 1.5 Rom I used Gumbo 1.5c. The device service works better on 1.5.If you check the PRL did update. After talking to Sprint tech support that is what they will have you do.
This happend to me too, I went into settings, changed it into roaming so I could get a signal and updated the PRL. worked fine.
FIXED:
I called sprint this morning and she set my phone to automatic (so it would roam). It picked up a roaming tower fine. Then she told me to go update the PRL. I did this and it updated successfully. After that, it worked fine on sprints towers
Big thanks for the help guys.
Yeah, I updated my PRL and I couldn't get service. I switched to allow roaming to get a signal, then updated my Profile and PRL once again and the PRL switched to 60663.
I had this exact problem too yesterday. Even an ruu wouldn't fix it. I went to the sprint store and they gave me a new phone. The people there had never seen the problem before.
This is strange... I got the 1012 error when I tried to update my PRL, but it still updated even though it got the error... strange haha. By the way, I'm running TrevE's newest mod of the new Damage rom.
This is a custom ROM that allows root users to customize their settings and such.
I updated my prl through the device self service option and got that 2 something prl. So I went and tried updating through settings and it worked fine.
I was in the same situation, it updated my PRL to like version 17062 or something like that. Needless to say, I didn't have any signal and all I could do was roam. So I turned my phone off, back on, went to update PRL and it updated me to 60663 Fixed itself basically!
Hey guys,
I have a 32B my touch 3g and I was following http://theunlockr.com/2010/04/26/how-to-root-the-htc-mytouch-3g/ this guide to root. I flashed the sappimg.npg to go from 1.6 -> 1.5. The problem is, I can't seem to activate the phone! When I turn on the phone after the flash, I get to the http://techblog.aasisvinayak.com/wp-content/uploads/2009/09/device22.png Touch android to activate screen. The sim that I'm using does have a data plan. I used the sim in my roomates phone and he is able to get on the internet.
When I type in my google info, it tries to connect to the server, but fails and I get this error:
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be proivisioned for data services. If it continues, callCustomer Care."
Click to expand...
Click to collapse
Anyone have any clue where I should go from here?
CarlinT said:
Hey guys,
I have a 32B my touch 3g and I was following http://theunlockr.com/2010/04/26/how-to-root-the-htc-mytouch-3g/ this guide to root. I flashed the sappimg.npg to go from 1.6 -> 1.5. The problem is, I can't seem to activate the phone! When I turn on the phone after the flash, I get to the http://techblog.aasisvinayak.com/wp-content/uploads/2009/09/device22.png Touch android to activate screen. The sim that I'm using does have a data plan. I used the sim in my roomates phone and he is able to get on the internet.
Anyone have any clue where I should go from here?
Click to expand...
Click to collapse
Just skip that step and activate your wifi. After you activate wifi then connect to a wifi network and sign in with your gmail account. I've encountered this problem when I've flashed a new rom. I guess when you flash a new rom you disconnect from the network so you don't have data for a bit. Don't worry your phone will automatically connect and keep a stable connection eventually. Just be patient.
I can't connect to wifi, I'm still using the stock ROM.
What? You can't connect to wifi using the stock rom?
cedeel said:
What? You can't connect to wifi using the stock rom?
Click to expand...
Click to collapse
Unfortunately not =/
That doesn't make sense. You should be able to use wifi even with the stock rom. I'm not sure why you can't sign into wifi with the stock rom. Just try signing in a couple times and eventually it'll ask you if you want to sign in later. Then just click yes. After that connect to a wifi network and sign in from there.
The only way to register your handset is through cellular data I don't think there's away around that if your root process was successful I'd suggest trying a different rom or wiping and trying again or let your phone set for awhile maybe its having trouble registering with the network this does happen so be patient
yearziro said:
The only way to register your handset is through cellular data I don't think there's away around that if your root process was successful I'd suggest trying a different rom or wiping and trying again or let your phone set for awhile maybe its having trouble registering with the network this does happen so be patient
Click to expand...
Click to collapse
I was in the process of rooting, but didn't get very far. I downgraded from 1.6 to 1.5, and thats when the data stopped working.
It seemed to registered, but no data is being downloaded =/
Sounds like a step was missed somewhere I would try wiping and starting from scratch and make sure your magic is a 32b an not a 32a also when yöu install your rom make sure its something stable for your version of magic
yearziro said:
Sounds like a step was missed somewhere I would try wiping and starting from scratch and make sure your magic is a 32b an not a 32a also when yöu install your rom make sure its something stable for your version of magic
Click to expand...
Click to collapse
I'm using the right steps for the right version of the phone. I haven't flashed any cooked roms yet, just the standard ol' stock one.
[Q] Unable to Update PRL & Profile on S4: "Session in progress try later"
I bought a used Sprint Galaxy S4 (Android 4.4.2, NAE, SPH-L720) intending to activate it with Ting. I stupidly decide to root it before activation because I didn't think it would cause complications. During the final step of activation, I was told to update the PRL and Profile but when I tried I got the message "Session in progress. Please try again later". Now my phone is able to make/receive calls and texts but has no 3G or LTE connection.
I rooted it using towelroot then got rid of fwupgrade.apk and odex and renamed otacerts.zip to otacerts.zip.bak because the update messages kept appearing and it got annoying. I did not back the fwdupgrade.apk because I didn't think it would affect the function of the phone. Later, when I tried to rename the otacerts.zip.bak file back to otacerts.zip using root browser to see if it would make a difference, it said operation fail the file name couldn't be changed.
My question are 1) did the files I uninstall prevent the PRL/Profile updates from functioning and 2) is the fact that they aren't updating the reason I cannot access mobile data on Ting/Sprint network?
My phones current status says I am on the Sprint LTE network and that I have service, but my Mobile Network state is disconnected.
Any advice on how to get my PRL/Profile update working would be greatly appreciated!
cfos said:
I bought a used Sprint Galaxy S4 (Android 4.4.2, NAE, SPH-L720) intending to activate it with Ting. I stupidly decide to root it before activation because I didn't think it would cause complications. During the final step of activation, I was told to update the PRL and Profile but when I tried I got the message "Session in progress. Please try again later". Now my phone is able to make/receive calls and texts but has no 3G or LTE connection.
I rooted it using towelroot then got rid of fwupgrade.apk and odex and renamed otacerts.zip to otacerts.zip.bak because the update messages kept appearing and it got annoying. I did not back the fwdupgrade.apk because I didn't think it would affect the function of the phone. Later, when I tried to rename the otacerts.zip.bak file back to otacerts.zip using root browser to see if it would make a difference, it said operation fail the file name couldn't be changed.
My question are 1) did the files I uninstall prevent the PRL/Profile updates from functioning and 2) is the fact that they aren't updating the reason I cannot access mobile data on Ting/Sprint network?
My phones current status says I am on the Sprint LTE network and that I have service, but my Mobile Network state is disconnected.
Any advice on how to get my PRL/Profile update working would be greatly appreciated!
Click to expand...
Click to collapse
Some research will tell you that prl means preferred roaming list. And profile is your data profile. So data isn't working because of your data profile. Search around about that and you shall be good.
Step 1 always research before asking
pontif said:
Some research will tell you that prl means preferred roaming list. And profile is your data profile. So data isn't working because of your data profile. Search around about that and you shall be good.
Step 1 always research before asking
Click to expand...
Click to collapse
I do know what those things are. My problem is I am unable to update my profile and I can't figure out the cause. I thought I made that clear, but I guess not.
Once again my question is if there's anything I did during root that could be preventing profile (and in this case also prl) updating now? All I want is to be able to update my profile but I've been unsuccessful in finding a method that works.
cfos said:
I do know what those things are. My problem is I am unable to update my profile and I can't figure out the cause. I thought I made that clear, but I guess not.
Once again my question is if there's anything I did during root that could be preventing profile (and in this case also prl) updating now? All I want is to be able to update my profile but I've been unsuccessful in finding a method that works.
Click to expand...
Click to collapse
Have you tried a ##72786#
Do you have adblock installed and active by chance? I had the same problem. ... for some reason, adblock was interfering with the prl and profile update process. I temporarily disabled it and both prl and profile updates worked right away
Sent from my SPH-L720 using Tapatalk
pontif said:
Have you tried a ##72786#
Click to expand...
Click to collapse
Yes, the SCRTN screen came up and then froze. I had to reboot. Tried it several times and it never worked.
troyboytn said:
Do you have adblock installed and active by chance? I had the same problem. ... for some reason, adblock was interfering with the prl and profile update process. I temporarily disabled it and both prl and profile updates worked right away
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
No adblock is not installed. I just got the phone so all I've done is delete some bloatware and the fwupgrade,apk and rename otacerts.zip
cfos said:
No adblock is not installed. I just got the phone so all I've done is delete some bloatware and the fwupgrade,apk and rename otacerts.zip
Click to expand...
Click to collapse
Did you ever figure out the root cause of your issue? I am experiencing the same issue and am trying to do these types of updates too. However can't because of the same message.
I have a PRL question. If I change the PRL will that change my data connection when roaming? Here is the thing, I'm working out of town and can rarely get a good data connection but a friend on att has great data. Will changing the PRL help?
I am having the same issue.
@cfos
Factory Reset solved this problem for me.
Settings->Accounts->Backup and Reset
WARNING: you will lose data so backup everything first.
First try clearing cache in recovery, then reboot to see if that clears it.
Now if I can just keep the SIM from locking up.
I have this strange problem where sometimes my modem does not work after a clean flash. Usually just making sure the data network preference is set to LTE solves the issue, and after 10 min or less the phone picks up the band. But I've just done a clean flash teamUB 1/11 and its been 24 hours with no data connection. This same build worked fine for this same phone a week ago, but the 1/19 broke the phone so I had to do a clean wipe and go back to 1/11.
I've played with data roaming options in CDMA roaming mode, set to domestic roaming, national roaming. Still no data
Any advice?
This is for a 900P (sprint) - Note that I am on CREDO (uses Sprint network)
EDIT - FIXED YAY!!! FULL LTE WORKING GREAT!
Reflashing the NKD modem for 5.0 +, with advice here:
http://forum.xda-developers.com/showpost.php?p=58338773&postcount=12
Changing APN/Mobile settings to recommended here:
http://forum.cyanogenmod.org/topic/84151-credo-mobile-4g/#entry430448
Iriez said:
I have this strange problem where sometimes my modem does not work after a clean flash. Usually just making sure the data network preference is set to LTE solves the issue, and after 10 min or less the phone picks up the band. But I've just done a clean flash teamUB 1/11 and its been 24 hours with no data connection. This same build worked fine for this same phone a week ago, but the 1/19 broke the phone so I had to do a clean wipe and go back to 1/11.
I've played with data roaming options in CDMA roaming mode, set to domestic roaming, national roaming. Still no data
Any advice?
This is for a 900P (sprint)
Click to expand...
Click to collapse
Since last time / last week have you flashed any new modems?
lingowistico said:
Since last time / last week have you flashed any new modems?
Click to expand...
Click to collapse
The issue started when I was forced to wipe my system data and do a clean install in order to get the phone functional after boot loop from 1/19 update. so yes, I would assume that the modem built into the 1/11 update I rolled back to (clean install) contained the modem. But, as stated, the 1/11 build was working fine for me before, and not now.
Is there a way to just update the modem itself on this build/phone? I've been wondering about that and wanted to try it if possible.
Iriez said:
The issue started when I was forced to wipe my system data and do a clean install in order to get the phone functional after boot loop from 1/19 update. so yes, I would assume that the modem built into the 1/11 update I rolled back to (clean install) contained the modem. But, as stated, the 1/11 build was working fine for me before, and not now.
Is there a way to just update the modem itself on this build/phone? I've been wondering about that and wanted to try it if possible.
Click to expand...
Click to collapse
There is no modem included in TeamUB's roms.
First thing's first, what model are you using? Go to signature settings and write your model there, this way whoever is helping you they will know what they're dealing with.
lingowistico said:
There is no modem included in TeamUB's roms.
First thing's first, what model are you using? Go to signature settings and write your model there, this way whoever is helping you they will know what they're dealing with.
Click to expand...
Click to collapse
Sorry, I wrote 900P in the first post, I thought that was enough information. I've updated my signature to contain more information.
thanks
Iriez said:
Sorry, I wrote 900P in the first post, I thought that was enough information. I've updated my signature to contain more information.
thanks
Click to expand...
Click to collapse
No need to say sorry man, just mean it makes it easier. Haha you're signature says 900O lol.
1 Install Samsung USB driver for mobile phones
2 Download the NE5 modem one click flasher here
3 Put your phone into download mode (Turn off the device, press Volume Down, Home and Power Buttons simultaneously, Once you see the warning message, release all buttons, Press Volume Up to enter download mode, Now your device should be in download mode)
4 Run the file from #2 and flash modem (if NE5 doesn't help try the other ones).
I don't think it's a modem problem though. IMO it's either the rom or the operator..
lingowistico said:
No need to say sorry man, just mean it makes it easier. Haha you're signature says 900O lol.
1 Install Samsung USB driver for mobile phones
2 Download the NE5 modem one click flasher here
3 Put your phone into download mode (Turn off the device, press Volume Down, Home and Power Buttons simultaneously, Once you see the warning message, release all buttons, Press Volume Up to enter download mode, Now your device should be in download mode)
4 Run the file from #2 and flash modem (if NE5 doesn't help try the other ones).
I don't think it's a modem problem though. IMO it's either the rom or the operator..
Click to expand...
Click to collapse
The NE5 throws a <OSM> MD5 hash value is invalid error. I flashed the ND2 version and no immediate data connection, but from past experience it can take a little while for the modem to sync. No idea what causes the delay, but everytime i flash a new rom it can take sometimes up to 30min before it gets a data connection. Been 15min no connection yet.
Couldnt find a mirror anywhere of that NE5 one click flasher. Know of any other hosts? i googled to no avail.
Iriez said:
The NE5 throws a <OSM> MD5 hash value is invalid error. I flashed the ND2 version and no immediate data connection, but from past experience it can take a little while for the modem to sync. No idea what causes the delay, but everytime i flash a new rom it can take sometimes up to 30min before it gets a data connection. Been 15min no connection yet.
Couldnt find a mirror anywhere of that NE5 one click flasher. Know of any other hosts? i googled to no avail.
Click to expand...
Click to collapse
Try downloading the tar here and flash it in Odin.
lingowistico said:
Try downloading the tar here and flash it in Odin.
Click to expand...
Click to collapse
Update:
I have restored a old backup to kitkat, modem working fine, instant connection. Then I did a system wipe, clean flash to cyanogenmod 1/20 update released yesterday.....no modem. Restored backup again to kitkat, then did a dirty flash to 1/20 cyanogenmod.....no modem.
I think the issue is 5.0 itself. The issue is so random, I do not know how to troubleshoot it. I've installed maybe a dozen CM's so far, and its been a coin toss whether the modem works after install. Sometimes it syncs up after a few min, and sometimes never. its really strange because I had the modem working fine on TeamUB from late december, through 3 or 4 updates until 1/19 boot looped it. Now after that nothing has gotten the data back on other than restoring to kitkat.
When i did the clean install to cyanogenmod, on the startup process where it says 'waiting to activate cellular service' it gets stuck there and never activates the data.
Also, when trying to flash the NE5 tar md5 you linked to, I get md5 error! Binary is invalid. Im supposed to use AP, yes?
EDIT - Changed preferred network type to 3G and after a few reboots got data! Going to change back to LTE now and give it some time to see if i can get it to sync up.
Iriez said:
Update:
I have restored a old backup to kitkat, modem working fine, instant connection. Then I did a system wipe, clean flash to cyanogenmod 1/20 update released yesterday.....no modem. Restored backup again to kitkat, then did a dirty flash to 1/20 cyanogenmod.....no modem.
I think the issue is 5.0 itself. The issue is so random, I do not know how to troubleshoot it. I've installed maybe a dozen CM's so far, and its been a coin toss whether the modem works after install. Sometimes it syncs up after a few min, and sometimes never. its really strange because I had the modem working fine on TeamUB from late december, through 3 or 4 updates until 1/19 boot looped it. Now after that nothing has gotten the data back on other than restoring to kitkat.
When i did the clean install to cyanogenmod, on the startup process where it says 'waiting to activate cellular service' it gets stuck there and never activates the data.
Also, when trying to flash the NE5 tar md5 you linked to, I get md5 error! Binary is invalid. Im supposed to use AP, yes?
EDIT - Changed preferred network type to 3G and after a few reboots got data! Going to change back to LTE now and give it some time to see if i can get it to sync up.
Click to expand...
Click to collapse
No luck leaving it on LTE. When I switch back to 3g I can get a connection, LTE set in preferences I get no connection, not even 3g. I've been testing around the city and at my home, where I can always pickup a LTE connection from past experience.
It seems that the LTE protocol within 5.0 is buggy for my situation. If it works, it seems to work fine, but when it doesnt work, it never works. So its either glass is full or empty
Iriez said:
No luck leaving it on LTE. When I switch back to 3g I can get a connection, LTE set in preferences I get no connection, not even 3g. I've been testing around the city and at my home, where I can always pickup a LTE connection from past experience.
It seems that the LTE protocol within 5.0 is buggy for my situation. If it works, it seems to work fine, but when it doesnt work, it never works. So its either glass is full or empty
Click to expand...
Click to collapse
There are two versions of labels in Odin. The "normal" says "phone" the one I don't like says "CP". You have the Odin I don't like lol, so yours says "CP". That's where you put the modem. "AP" is for firmware/roms only.
Try these two modems, which I found on this page, NK4 for 4.4 while NKD is for 5.0.
Try Ktoosez kernel and also check your Apn settings, it's supposed to be optimised for CDMA phones and might help you.
lingowistico said:
There are two versions of labels in Odin. The "normal" says "phone" the one I don't like says "CP". You have the Odin I don't like lol, so yours says "CP". That's where you put the modem. "AP" is for firmware/roms only.
Try these two modems, which I found on this page, NK4 for 4.4 while NKD is for 5.0.
Try Ktoosez kernel and also check your Apn settings, it's supposed to be optimised for CDMA phones and might help you.
Click to expand...
Click to collapse
Wahooo! Flashing NKD with odin and messing with the APN's has fixed it!!! You rock!
I took a look at ktoosez kernel, what exactly would it bring to me? Always interested in new tools......
Iriez said:
Wahooo! Flashing NKD with odin and messing with the APN's has fixed it!!! You rock!
I took a look at ktoosez kernel, what exactly would it bring to me? Always interested in new tools......
Click to expand...
Click to collapse
Congrats! I'm glad it worked out Ktoonsez mentioned in the CM12 thread that his kernel was optimized for sprint/verizon phones in some way, don't remember what though :silly: