Are all i9505 google editions made in china? - Galaxy S 4 Q&A, Help & Troubleshooting

Got mine delivered today via ups.
box says made in china. Kinda of disappointed but sorta knew it was coming.
I also have a 32gb black AT&T S4 thats made in Korea, the 1st white 16gb AT&T ver I had was also korea.
what's others experiences?
is your Google Edition made in China, Korea, or Vietnam?
btw, my battery also says made in Korea on my AT&T ver, I have a feeling my google edition battery will be china as well as the phone.
Don't ask me why does it matter? let me ask you if you mind of your BMW was made in Germany it's home country or Mexico?
How about if your Honda was made in Japan vs. China? you get my point.

If it's real I wouldn't care where it's made.
Sent from my GT-I9500 using Tapatalk 2

Can you dump the whole ROM for us?

Yes.. Whole rom dump would be nice.
Sent from my GT-I9505 using xda premium

Shouldn't matter too much. I imagine the Chinese made ones will get lower binned screens which is usually the case when manufacturing and/or assembly originates from different countries.
sent from my gt-i9505

Good is not Vietnam made, i think vietnam made ones are the worst.

I don't understand the problem where it is made like example Toyota is from Japan or Hong Kong I don't know but they have factorys everywhere what is the problem?
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dajumper said:
I don't understand the problem where it is made like example Toyota is from Japan or Hong Kong I don't know but they have factorys everywhere what is the problem?
Sent from my GT-I9505 using xda premium
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Not necessarily a problem. Some people are anal retentive, OCD or whatever. Some people are Korean like me but that has little to do with me wanting a Korean phone. I'd prefer a Korean made one over the other countries for a couple reasons. Korean workers get paid more so might have an incentive to care more about their handy work. Kind of reverse nationalism. Samsung is Korean company so their is some value to that made in Korea stamp as samsung wouldnt want Korea's reputation as a whole tarnished. Another reason as mentioned before, Korean made phones more than likely get the higher binned screens and possibly higher binned SOC's. Not really proven, but from personal experience and paying attention to the details in Samsung phone threads, excluding Google nexus Samsung phones, it appears their is less whining about the quality of amoled from the Korean made phones. And last, I try to avoid Chinese made stuff even when it is just contracted out for the dirt cheap labor. Nothing against china personally,but I hate seeing capitalism at it's worst, and I'd like to see manufacturing expand elsewhere, especially the USA. I am holding out right now to see if Motorola comes with it with their next batch of phones. If they meet my most important expectations I would much rather support united states labor seeing as how bad our economy is. The downfall to this though it is still an assembly/factory worker job. It will probably pay $9-12 an hour, be 12 hour shifts @ 4-7 days a week, little room to work up the ladder, little incentive to be a career job, low chance of raises and quite frankly, many of the workers in fort worth that do get hired will care very little for quality control, especially if they crack the whip and give some BS incentive to be "more productive", for example a phone with obvious dead pixels will get pushed out anyways instead of screen swap or recycle bin.
sent from my gt-i9505

OP can you upload the complete ROM?

@rbiter said:
Not necessarily a problem. Some people are anal retentive, OCD or whatever. Some people are Korean like me but that has little to do with me wanting a Korean phone. I'd prefer a Korean made one over the other countries for a couple reasons. Korean workers get paid more so might have an incentive to care more about their handy work. Kind of reverse nationalism. Samsung is Korean company so their is some value to that made in Korea stamp as samsung wouldnt want Korea's reputation as a whole tarnished. Another reason as mentioned before, Korean made phones more than likely get the higher binned screens and possibly higher binned SOC's. Not really proven, but from personal experience and paying attention to the details in Samsung phone threads, excluding Google nexus Samsung phones, it appears their is less whining about the quality of amoled from the Korean made phones. And last, I try to avoid Chinese made stuff even when it is just contracted out for the dirt cheap labor. Nothing against china personally,but I hate seeing capitalism at it's worst, and I'd like to see manufacturing expand elsewhere, especially the USA. I am holding out right now to see if Motorola comes with it with their next batch of phones. If they meet my most important expectations I would much rather support united states labor seeing as how bad our economy is. The downfall to this though it is still an assembly/factory worker job. It will probably pay $9-12 an hour, be 12 hour shifts @ 4-7 days a week, little room to work up the ladder, little incentive to be a career job, low chance of raises and quite frankly, many of the workers in fort worth that do get hired will care very little for quality control, especially if they crack the whip and give some BS incentive to be "more productive", for example a phone with obvious dead pixels will get pushed out anyways instead of screen swap or recycle bin.
sent from my gt-i9505
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Click to collapse
Anal retentive? Lol
Me Gusta!

Related

Galaxy tab hit by poor sales, production halved

It sounds like a bad news for us Samsung galaxy tab owner. Probably there will be
price reductions in the future.
http://www.devicemag.com/2010/11/17/samsung-galaxy-tab-hit-by-poor-sales-production-halved/
elnoxvie said:
It sounds like a bad news for us Samsung galaxy tab owner. Probably there will be
price reductions in the future.
http://www.devicemag.com/2010/11/17/samsung-galaxy-tab-hit-by-poor-sales-production-halved/
Click to expand...
Click to collapse
If the carriers in the US allowed phone, I believe it would be selling quite well.
Just my .02, but i almost guarantee if the phone was functioning, sales would be awesome!! Either way, I love my two tabs, they are perfect in size, speed, and everything! Great device in all.
Sent from my SGH-T849 using XDA App
That is from one analysts speculation. I'll believe it when I see multiple analyst with the same conclusion.
Just keep in mind that this "production halved" bull**** is coming from ONE source, an analyst named Ashok Kumar. He's not the most reliable of sources.
Here's a breakdown on his ****ed up predictions and analysis just up to last summer, and just about Apple:
http://daringfireball.net/2010/09/kumar_track_record
No evidence or references whatsoever are provided for this info.
Article says "Info suggests" and "an analyst suggests"...
Give me a break... until references and numbers are given... sounds like bs to moi.
I do agree that US sales would be up if it could be used as a phone tho.
xexes said:
No evidence or references whatsoever are provided for this info.
Article says "Info suggests" and "an analyst suggests"...
Give me a break... until references and numbers are given... sounds like bs to moi.
I do agree that US sales would be up if it could be used as a phone tho.
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I would personally think that he does make a little bit of sense on the pricing part. Despite the great features, performance and stability, the price is a too high compared to IPhone which is heavily subsidized when you signed up with some carriers. Not mine but i know most of the carriers don't subsidize much for this phone.
elnoxvie said:
It sounds like a bad news for us Samsung galaxy tab owner. Probably there will be
price reductions in the future.
Click to expand...
Click to collapse
How is that bad news for Samsung Tab owners???? I already have one and yes the price will drop but I knew that when I bought mine.... I wanted to enjoy it now and not wait to save a few bucks....
The price drops on everything and there is always a better device on the horizon...
Phone should have been working. Price? Can't blame them for attempting to match Apple, but think the advantages at coming a /bit/ lower would have outweighed the loss of profit per unit.
Least they can drop the price now/offer more features. If they'd have started low, as great as it would have been, if sales had been crazy off the wall, they'd never be able to raise the prices.
So...
Maybe, there's probably a bit of truth to it. If there's a whole load of bundling announced soon (which will be the first step, not dropping the price) it'll be telling.
We'll see.
Not selling well
Here in Thailand it is hard to get your hands on one as it seams the first batch has been sold out.
Hey guys,
i just got mine from Taipei last week, its sold out everwhere over there. I heard their next shipment from the distributors is by the end of the month.
I luckily got mine on the last day of my trip after 2 weeks of constant searching!
the Tab rocks!
Sent from my GT-P1000 using XDA App
The Tab is selling just fine. They are launching it on 4 carriers.. and when AT&T launches next week it'll be on all 4. It's selling fine. Try and find one in stock at a Sprint store in the Bay Area - I dare you.
I was in a Swisscom shop yesterday here in Switzerland, and they mentioned that they can't get enough in Stock.
here in the philippines it is also almost out of stock very hard to find a shop with remaining stocks also
geogetski666 said:
here in the philippines it is also almost out of stock very hard to find a shop with remaining stocks also
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Oh ****.. Good to hear it's selling well in other countries and that the analyst is wrong. More sales = More development = More benefits for users..
oxeneers said:
The Tab is selling just fine. They are launching it on 4 carriers.. and when AT&T launches next week it'll be on all 4. It's selling fine. Try and find one in stock at a Sprint store in the Bay Area - I dare you.
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did you get the sprint version?
Can't seem to keep them in stock in Canada either. Article is FUD at best. Got mine and I love it.
plain and simple. People will or wont buy it. period.
I love analysts that try and "speculate" on sales forecasts on a device that just got released in a major market what...2 weeks ago?
Did i become impatient and pay the full price? hell ya. am i regretting it? hell no. This is the exact device I've been waiting for...I've played with a ton of different tablets including the original laptop - spin screen tablets...and this is hands down my favorite.
Pocket legends = wow....seriously? on a phone? its every bit as good as the original Everquest graphics were.
enough soap boxing....gonna go waste my day with PL now...as one of my favoritely mocked actors would say... "Shuck it Kumar...Shuck it loooong and hard!"
International version probably does better than North American but it should be no surprise to the carriers because potential customers having been voicing all along that:
International
Voice enabled
More competitive unlimited data plans
North American
No voice
Greedy tiered data plans
On top of that, the Tab's larger screen size is ideal for HD YouTube but there's no 4G on any NA version. I'm on Sprint and 3G buffers too much while watching HD Youtube.
looked at all the mobile manufacturer and nothing even compares to the screen size of the samsung will be released by the 1st quarter of 2011 and by far this is the dream phone i have been longing for a long time been speculating to buy an archos 70 and an android phone but the SGT really gives you the best of both worlds so enuff said this phone will definitely sell and it will have more developers working to port CFW definitely waiting for a cyanogen mod or even a Muiu would be nice

Bell Getting LAME Version Of Note?

http://www.bell.ca/Mobility/Product...msung_Galaxy_Note_Branded_Kw=bell_galaxy_note
This is NOT the N7000, correct?
ALL LTE Notes are Snapdragon based. There is no way around.
Is the snap dragon really that lame? I mean unless in gaming i doubt anyone can tell the difference...
I guess the next question is, with the i717 coming to North America, what will the development be like for that device?
Do carriers do this on purpose - do they not realize that a smartphone is a computer with special io? That with something as complex as a computer - we want standards - so we can upgrade, fix, build-upon, write instructions for, build a community around, and understand our systems. We needed one note, not 15 variants - that works for toasters but not for mobile computer systems. I am in Canada but bought a international Note for this reason.
At some point you would hope this hold on tech by the carriers goes down. I ask my students, would they buy a BMW at a much reduced rate ( rather than just taking out a loan and owning it) if they signed a contract where they were forced to buy brand expensive gas for it from one station, could on drive it on certain highways - all with tolls, that others with that car and those highways all had different deals where some were being charged differently, others could on be on the highway at night, where the company was allow to change the engine, take out components, rebrand the color and name and logo, put on cheaper tires and put in devices to spy on you. Of course not.
Always wondered why the carriers are so controlling in NA. Look how many variants of the S and S2 there were?
How come this does not apply to Apple? is it because the carriers believe it to be so drool worthy to not bother with an iPhone 4S Fascinate or whatever, or Apple simply says you want that stuff you.
In EU, there is one Note, 1 S, 1 S2, works across the whole place, base code is the same aside from languages, etc.
Is it the carriers, is it a cultural thing, or something else?
Cheer,
This is exactly what Steve Jobs meant by fragmentation. Why do we need so many variants? Why do we have so many versions of Android firmware? So many versions that no one can even tell how one is different than another.
What a **** thing to do to such a sweet device.....Crapdragon should be done away with period.....this is old tech that even their newest version does stray from its roots. But with the longevity of a phones life at this point I don't think anyone gives a crap anymore. Samsung sure has a way of beating down great devices though.
Sent from my GT-I9100 using XDA App
EarlZ said:
Is the snap dragon really that lame? I mean unless in gaming i doubt anyone can tell the difference...
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Click to collapse
Not really, but when you want the most powerful phone on the market and you get the slower version instead, i understand why people are "pissed". You want THE Note and not the retarded cousin.
obakesan said:
Always wondered why the carriers are so controlling in NA. Look how many variants of the S and S2 there were?
How come this does not apply to Apple? is it because the carriers believe it to be so drool worthy to not bother with an iPhone 4S Fascinate or whatever, or Apple simply says you want that stuff you.
In EU, there is one Note, 1 S, 1 S2, works across the whole place, base code is the same aside from languages, etc.
Is it the carriers, is it a cultural thing, or something else?
Cheer,
Click to expand...
Click to collapse
People in the USA want CHEAP, so the carriers figured out a way to lock
them in (cut down the churn rate), and offer them a "good deal". People
see the price of a phone as 500 bucks....BBBBUUUUUUTTTTTT, if you sign
a 2 year contract, we'll let you have it for 49.99. Idiot consumers, who have
no idea of economics, think they are screwing the carriers by getting a phone
for 50 bucks not thinking that if it was a bad deal for the carriers, why would
they do it....similar to people thinking they can go go Vegas & clean up, not
thinking how those multimillion dollar hotels get built & how they can offer the
food, drinks, rooms for free or reduced rates.
p51d007 said:
People in the USA want CHEAP, so the carriers figured out a way to lock
them in (cut down the churn rate), and offer them a "good deal". People
see the price of a phone as 500 bucks....BBBBUUUUUUTTTTTT, if you sign
a 2 year contract, we'll let you have it for 49.99. Idiot consumers, who have
no idea of economics, think they are screwing the carriers by getting a phone
for 50 bucks not thinking that if it was a bad deal for the carriers, why would
they do it....similar to people thinking they can go go Vegas & clean up, not
thinking how those multimillion dollar hotels get built & how they can offer the
food, drinks, rooms for free or reduced rates.
Click to expand...
Click to collapse
I'm not sure this has anything to do with a subsidized pricing....and more to do with the fact that LTE and Snapdragon are work together with no problems.....I have read that the Exynos does fine with LTE but at this point all the high end LTE phones are getting it. Maybe there is a reason that the processor/network pairing is becoming redundant.
As far as subsidized phones the AT&T SGS2 is essentially the same device as the international....and 200 subsidized.....549 to buy it outright is not exactly a drop in the bucket for some and higher end devices on Verizon are now 300 subsidized. Also the other networks that got lower end versions did so to accommodate their network. Not saying your theory is wrong.....but I'm not convinced its about the cost as much as I am about the fact that each carrier in the US wants their own version of everything....and to the general public there isn't even a difference as long as the names the same. Look at the first round of Galaxy phones.
Sent from my GT-I9100 using XDA App
ACTUALLY the adrenno 220 which is in the s3 chipset is just slightly better than the Mali 400 which is In the exynos chipset.
Technically gaming should and probably will be better. Daily operation will also most likely be the same. Only thing I could see being a potential problem is 1080p playback.
You guys have to remember Samsung does the best optimazation with any soc.
Sent from my Desire HD using Tapatalk
HarmonyFlame said:
ACTUALLY the adrenno 220 which is in the s3 chipset is just slightly better than the Mali 400 which is In the exynos chipset.
Technically gaming should and probably will be better. Daily operation will also most likely be the same. Only thing I could see being a potential problem is 1080p playback.
You guys have to remember Samsung does the best optimazation with any soc.
Sent from my Desire HD using Tapatalk
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Click to collapse
This has been discussed to great length and I don't believe anyone agreed that the Adrenno was actually "better"....in fact I think spec wise they each do different things well.....but I don't even want to entertain another debate. I am not a fan of anything Qualcomm....weaknesses always seem to show themselves shortly after owning them.....the Exynos seems to get better with age.
Sent from my GT-I9100 using XDA App
Heres my bottom line: exynos is great, s3 is good. So fwiw I don't think calling any variation of the Gnote crap is fair.
It seems to me also my dhd runs great on its s2 chip to this day. Just saying.
Sent from my Desire HD using Tapatalk
tylerdurdin said:
This has been discussed to great length and I don't believe anyone agreed that the Adrenno was actually "better"....in fact I think spec wise they each do different things well.....but I don't even want to entertain another debate. I am not a fan of anything Qualcomm....weaknesses always seem to show themselves shortly after owning them.....the Exynos seems to get better with age.
Sent from my GT-I9100 using XDA App
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Click to collapse
Any link to that debate? I would like to read about it..
Sent from my GT-N7000 using XDA App
reason for north america's note being different is the exynos cpu doesnt do LTE *next gen is said to support LTE though*
therefor they had to change it up because carriers here are boner hungry over LTE lately.
ill keep my n7000.
naimmkassim said:
Any link to that debate? I would like to read about it..
Sent from my GT-N7000 using XDA App
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Click to collapse
Here ya go....its a typical case of benchmark vs. real world.....Adrenno wins then Mali more powerful....then read Anandtechs review that says the Mali is the most powerful beast ever.....and then they list a bunch of weaknesses....??????.....but keep reading because then they start saying its untouchable again....then if your still thirsty just start clicking every link you come across....nothing is one sided....other than benchmarks that are said not to matter for both phones...?????....I will find more links and update....
http://forum.xda-developers.com/showthread.php?t=1085149
http://androidandme.com/2011/09/devices/galaxy-s-ii-mali-400-gpu-boasts-fastest-graphics-on-the-market/
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Samsung - King of non-support?

It's beyond reason the lengths that Samsung goes to not support their current and prospective customers.
About 2 months ago I started my quest for a 64Gb or 32Gb version of the 7.7
Contacting the Portuguese Samsung Customer Support line, I was greeted by a Brazilian-Portuguese speaking operator (...you most probably don't know this but Brazilian Portuguese is not quite the same as the original language and, as such, the use of different expressions and pronunciation can turn any technical support exchange into a very irritating exercise...).
The lady was a-b-s-o-l-u-t-l-y clueless about what was being asked, so the inquiry terminated in frustration.
Since we are such a small market, I investigated a little and managed to circumvent the "official" (non)support network by obtaining the direct phone number to Samsung Portugal.
I've managed to talk to someone in charge over there and, luckily, things are on the right track now, as far as information for the Portuguese market is concerned...but only because I have "inside access".
...but, being that I travel a lot across Europe and have several days frequent stays in the Netherlands, I decided to contact Samsung Holland about the availability for the said models over there. I figured I might grab hold of one of the larger capacity models, while in Amsterdam.
Trying to get back to the Support phone line (Dutch version) proved impossible, as it features a 0900 number that is unreachable from outside Holland, so I resorted to an email inquiry.
Check out this "non-reply" I just received and tell me if Samsung is not testing their customers patience:
Hi,
I travel frequently to the Netherlands.
When will the 32 and 64Gb versions of the GT-P6800 be available and where can I find them in the Amsterdam area?
Thank you,
Client number: xxxxxxxx
Dear Mr. xxxxxx,
Thank you for your e-mail concerning the Samsung GT-P6800.
Samsung offers its customers an extensive dealer and distribution network throughout the Netherlands. An authorized Samsung dealer (and / or distributor) may specialize in a particular type of product. They also have a difference between stocks and groups of products from Samsung.
It is also possible that a "subtype" of an article is not displayed on our website because it is in limited edition and sold by one or more parties exclusively with different product specifications.
These are the reasons we can't give an exact price, inventory and comparative technical information to determine, in relation to deliverability for the product mentioned. We therefore advise you to inquire at a Samsung dealer, distributor and / or retailer in your area (available via internet, telephone directories, information services).
For further question, you can always contact us on the telephone number 0900-SAMSUNG(0900-7267864) for Holland or 022012418 for Belgium, on workdays from 09.00 -18.00 o'clock.
For a quick and efficient treatment of your problems, we advise you to have the following data by hand: Your Customer number, your IMEI-number and the type of your mobile phone.
We hope to have informed you sufficiently.
Yours sincerely,
XXXXXX
Contact Centre Employee
Wow!
XK
Lots of words that answer nothing. I suspect you were sent a form reply that the service tech thinks most closely matches your request.
Sorry, but I think you're being a drama queen. You asked the wrong department about finding a retail location for a product that isn't available in all areas yet and you met with some language issues.
Not really useful for a post here at all.
burhanistan said:
Sorry, but I think you're being a drama queen.
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Click to collapse
For a senior member, you're quick on the name calling. Since I am a junior one, I hope this is not the norm around here...
burhanistan said:
You asked the wrong department
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Wrong department?...really...?...The one and only Samsung Support line/email?
Do you suggest I go and circumvent all the Samsung European Support lines (...as I have successful done in my own country...) in an effort to have a clear reply from each country I might consider?
Since I've met with clueless support that even didn't knew the models had been announced when I contacted the "Portuguese" support number and now have been served this answer after contacting the Dutch support line what exactly do you recommend?...Drive to Samsung Europe HQ in Chertsey, Surrey, UK and put the question in person?
burhanistan said:
Not really useful for a post here at all.
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Click to collapse
I disagree.
Together with my previous experiences with Samsung (...the same kind of thing happened exactly the same way when I tried to procure an BR/HD-DVD player, the BD-UP5000 a few years ago...), this points out to a kind of "unsupport" people should be aware of.
XK
Heh "Senior Member" just means 100 posts. It's a pointless rank.
Some questions do not have solid answer.
And they can not just said "We dont know" do they?
Even they are Samsung, it doesnt mean they know everything about their own market plan; the HQ may not come up with the release date or release area yet so they really have no info to answer. And again they cant answer "We dont know".
In the end you get a lengthy reply with equal meaning to "We dont know".
I think the technical support provided by Samsung on their Official Site and via telephone and other specialist sites such as their firmware site is normal for a large manufacturer but not outstanding.
The release information of new models such as the 32GB/64GB is probably only known to a few people within the higher echelons of Samsung who will release it when they are ready and that is no different from other manufacturers. However, as someone who is impatient to get ICS I understand how you feel.
GOF007 said:
Some questions do not have solid answer.
And they can not just said "We dont know" do they?
Even they are Samsung, it doesnt mean they know everything about their own market plan; the HQ may not come up with the release date or release area yet so they really have no info to answer. And again they cant answer "We dont know".
In the end you get a lengthy reply with equal meaning to "We dont know".
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Click to collapse
Fair enough...at least we know how unorganized they stand.
Since day 1, with the GT-P1000, I can't shake this feeling that Samsung has kind of a "Tsunami" approach to this tablets things...They keep pouring and pouring models out, in "fuzzy" all-out-all-in" approach that even they can't keep pace and track of.
How difficult can it be to announce a model, it's various incarnations and, come the "D" day, have them all in the stores for the customers to choose from?
Apple does it, so...
...as far as the support regarding information about their product goes, in my continuous experience, they better get their act together or they will fail miserably short of the top Android tabs global player they're aiming to be.
With Apple in mind and adopting a oriental tone about Samsung, if I may: "No mater how much he may which so, a cat does not become a tiger just because he thinks he can roar".
XK
Even App** will have hard time keeping track of the products if they have so much models and model variations like Sammy.
At the moment App** do not(or can not) release their products at the same time in many countries, and "not at the same time" means many months delay with no solid release date too. There is no official "The New iPad" here yet in Thailand and also many other countries.
GOF007 said:
Even App** will have hard time keeping track of the products if they have so much models and model variations like Sammy.
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Click to collapse
Precisely!
GOF007 said:
At the moment App** do not(or can not) release their products at the same time in many countries, and "not at the same time" means many months delay with no solid release date too. There is no official "The New iPad" here yet in Thailand and also many other countries.
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Click to collapse
Don't even go there...there's no comparison.
Apple announced the 3rd generation iPad March 7th, 2012. They announced 6 models x 2 colors.
On the 16th of March it was released in the US. All 6 models, in two colors.
Since then, it has steadily been released across the globe in 55 different counties (Thailand will added to the list soon, as I understand it)
All the announced 6 models. In the announced 2 colors.
We're talking a flawless launch at global scale in about 2 months.
If I decided right now to buy one, I would have it delivered at my door, from Apple Portugal within 5 working days. No inquiries. No endless searches. No clueless "support" operators.
Just one of the 6 models in one of the 2 colors I would have chosen from.
...All I am saying is that Samsung really goes the extra mile for us, their customers, to feel alienated.
If it wasn't for the obnoxious format, the inferior display (for photography) and the "gated", non-adaptive-fully-exclusive philosophy behind their products I know which "buy" button, I would be clicking right now...
XK
As cold as the reply you got from Samsung it seems to be, they are telling you the truth. 32GB and 64GB version of SGT 7.7 exists, but are not selling on global scale. I have been told they launched them in India, but beyond that I have little knowledge with. As it was not intended to be a global launch, a direct comparison with iPad is not quite appropriate.
For a heavy user like myself I think 16GB version is sufficient, though I wouldn't mind extra 48GB if it's available.
For a company that exists to sell things, they shouldn't make it so hard to buy their things. They should have a database of products and where to get them. Not, 'I don't know, you figure it out.'
Sent from my SCH-I815 using XDA Premium HD app
reverendbill said:
For a company that exists to sell things, they shouldn't make it so hard to buy their things. They should have a database of products and where to get them. Not, 'I don't know, you figure it out.'
Sent from my SCH-I815 using XDA Premium HD app
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I don't know about Samsung, but some other vendors operating on international scale would actually discourage their staff from releasing products information like pricing and availability outside their own region. This is called regional market segmentation, its purpose is to maximize profit on their own region. (Yes, I know Apple is an exception, because they tend to sell at perpetual high price)
Say, they won't want to let customers in Hong Kong know that they could get a 64G version in India for half the price of 16G in Hong Kong. (Just an example, not for real )
九千. said:
As cold as the reply you got from Samsung it seems to be, they are telling you the truth. 32GB and 64GB version of SGT 7.7 exists, but are not selling on global scale. I have been told they launched them in India, but beyond that I have little knowledge with. As it was not intended to be a global launch, a direct comparison with iPad is not quite appropriate.
For a heavy user like myself I think 16GB version is sufficient, though I wouldn't mind extra 48GB if it's available.
Click to expand...
Click to collapse
Sorry, I don't think you've read the reply right.
To the question "When and where would this product be available in the Netherlands" they replied by, basically, sending me on a wild-goose chase around the country (mine?).
This is no way to treat anyone in any kind of relation, let alone for a manufacturer to treat its clients.
I buy a lot of electronics and photography related items and, I can assure you, this is not the norm.
Once contacted, the manufacturers usually check when and where the requested item is available, or where it will be or, if permanently not available, informs what the limitations are.
...In fact, this was the very same logical and respectful approach I got from Samsung Portugal, once I figured how to talk directly to them !
It's just this "Official Support" masquerade that they have put in place that behaves in this unsporting way.
XK
hi, I also wanted to buy it from Netherlands but got it the last minute somewhere else. But I did find that dixons.nl had good customer support and actally answered my emails, give it a try
XDAKhan said:
Sorry, I don't think you've read the reply right.
To the question "When and where would this product be available in the Netherlands" they replied by, basically, sending me on a wild-goose chase around the country (mine?).
This is no way to treat anyone in any kind of relation, let alone for a manufacturer to treat its clients.
I buy a lot of electronics and photography related items and, I can assure you, this is not the norm.
Once contacted, the manufacturers usually check when and where the requested item is available, or where it will be or, if permanently not available, informs what the limitations are.
...In fact, this was the very same logical and respectful approach I got from Samsung Portugal, once I figured how to talk directly to them !
It's just this "Official Support" masquerade that they have put in place that behaves in this unsporting way.
XK
Click to expand...
Click to collapse
I actually side with you, but not in the obvious way that you could notice. I think I should make my stance on all these for you now.
The guilt in Samsung is too deep that there is no manageable way to right the wrong they have done to you. I was so furious when I came to the part where they gave you a Brazilian-Portuguese speaking support while all you were asking is a less Brazillian one. I would be pretty upset and frustrated if I were given a Putonghua Chinese speaking support while they they have full-knowledge of my Cantonese Chinese speaking habit. That is a-b-s-o-l-u-t-e-l-y o-u-t-r-a-g-e-o-u-s.
You deserve better, but damage is done. If I were you, I would not give them the privilege of abusing me any further, by refusing to use any of their product, A-N-Y-M-O-R-E! They will regret having losing a valuable customers like you very soon. Mark my words.
same thing for me around the time the tab plus was released. I called multiple samsung reps, chatted online scoured all the websites. For a few days I believed there would be no 3G version with voice.
Until someone on Xda sent me the link where he bought his in malaysia.
Since then I have absolutely given up on their support.
I had even said, I understand the 3G version will not likely come to US, as the first one didnt make it, and I can understand that, but is there anywhere in the world, I said; that "might" (hint) be selling these?
they're a bunch of parrots reading from their computers or manuals.
九千. said:
I actually side with you, but not in the obvious way that you could notice. I think I should make my stance on all these for you now.
The guilt in Samsung is too deep that there is no manageable way to right the wrong they have done to you. I was so furious when I came to the part where they gave you a Brazilian-Portuguese speaking support while all you were asking is a less Brazillian one. I would be pretty upset and frustrated if I were given a Putonghua Chinese speaking support while they they have full-knowledge of my Cantonese Chinese speaking habit. That is a-b-s-o-l-u-t-e-l-y o-u-t-r-a-g-e-o-u-s.
You deserve better, but damage is done. If I were you, I would not give them the privilege of abusing me any further, by refusing to use any of their product, A-N-Y-M-O-R-E! They will regret having losing a valuable customers like you very soon. Mark my words.
Click to expand...
Click to collapse
Zzzzzttt...
(The sound a fly makes when, wondering aimlessly through the air, stumbles upon one of those bright blue contraptions.)
XK
zazonk said:
hi, I also wanted to buy it from Netherlands but got it the last minute somewhere else. But I did find that dixons.nl had good customer support and actally answered my emails, give it a try
Click to expand...
Click to collapse
Hmmm...it seems they don't have it, like everyone else across Europe.
For a moment I had some hopes, as some Swiss and Austrian sites listed a 32Gb version, but it was also a hoax. All the ones I contacted said they had none and didn't know when they might have.
Dixon NL has a very nice price for the 16GB one, though...Maybe I cave in the next weeks, while over there and just get one of those.
Meanwhile, the announced new Toshiba featuring a SuperAMOLED display is just adding more options for my decision...
XK
Take it easy guys. If you don't like Samsung, vote with your wallet and buy an iPad. You'll get better support.

Is America Screwed when it comes to Samsung?

First of all I am not what I would call a fan boy even though every major appliance in my house is a Samsung, even the dishwasher. I have an S3 phone and the Note 10.1 is my constant companion. Lately I have been wondering as we wait for JB update (both phone and tablet) if the Apple ruling in the USA is hampering the speed that we are getting Samsung updates or software. Hell, you can barely get any accessories for the Note 10.1 in the US much less an update. There are even issues with some software available on the the Samsung app store that due to licensing issues Samsung can't sell in the US but the rest of the world has full access.
I love my tablet and would not trade it for any other. Works great as it is and if JB never came I would be fine. However, I think that it is possible we will see a much different user experience here in the states over the next few years when it comes to Samsung Tablets and Phones than the rest of the world. Until Apple gets off the crack pipe and stops litigating every electronic item that comes out we may have an issue.
Thoughts?
rap6388 said:
...if the Apple ruling in the USA is hampering the speed that we are getting Samsung updates or software.
Click to expand...
Click to collapse
It's just Samsung's priorities or lack thereof. HTC's just as bad. And both typically launch updates internationally first so our friends overseas aren't getting something we're not since other than the one German carrier ROM no Note has JB. The JB roll-out on the SGS3's not going particularly well and the One X JB update went back to the drawing board after problems were encountered when it was rolled out to the first region to receive it (Taiwan). So it’s the update process that sucks and the U.S. is just along for the ride.
Hell, you can barely get any accessories for the Note 10.1 in the US
Click to expand...
Click to collapse
Or Europe. The car dock for the GN was released nine months after it was shown. Same thing for the wireless charging station for the SGS3. The U.S. actually got the book cover for the Note before Europe. The accessory line is just mismanaged; I don't think the U.S. fares better or worse than the rest of the world. And again, HTC's the same. Kind of makes you wonder why they offer accessories at all if they don't want to sell them.
I think that it is possible we will see a much different user experience here in the states over the next few years when it comes to Samsung Tablets and Phones than the rest of the world.
Click to expand...
Click to collapse
You need to separate tablets and phones. Phones are always going to be a cluster here in the U.S because Samsung doesn't sell unlocked phones directly and the carriers here are notorious for their lack of urgency for getting updates out. The U.S. Wi-Fi Note is a Samsung direct device and so far hasn't been treated better or worse than its international relatives when it comes to updates. Samsung customizes the s/w by region for each device they sell. The U.S. is just another region and a big one at that. Certain Android features are blocked in the U.S. by both Samsung and HTC but so far that hasn’t appeared to affect the update schedule one way or the other.
Don't you guys never heard abaut ebay (de or gb). And considering on updates, sammobile page is available on whole earth.
No, its the same everywhere else. I'm in the uk and have received 0 updates.
im in egypt and no update
i wish the give the update to world wide very soon
I don't think I was clear. This is not about the JB update but just Samungs' position in the market right now with Apple hanging over their head based on the over the top billion dollar ruling.
For example, there is an app in Samsung market called DirectOffice Print. It is a great print app but the US owner can't buy the app on the app store because of contract issues Samsung has in the US. It is items like this and features that the US seem to miss that I am speaking of.
rap6388 said:
I don't think I was clear. This is not about the JB update but just Samungs' position in the market right now with Apple hanging over their head based on the over the top billion dollar ruling.
For example, there is an app in Samsung market called DirectOffice Print. It is a great print app but the US owner can't buy the app on the app store because of contract issues Samsung has in the US. It is items like this and features that the US seem to miss that I am speaking of.
Click to expand...
Click to collapse
The Samsung App store not being able to manage payments in the U.S. is an infrastructure issue that has nothing to do with Apple. They've said U.S. payments will be in enable in Q1 2013. And the "billion dollar ruling" is a drop in the bucket; they made $7.4B in profit in Q3 of this year alone. By raising Apple's chip prices 20% they probably covered it if they indeed ever have to pay it. The Note V will be out by the time appeals are exhausted. If Samsung's not doing something or not doing it right it's because their Samsung. They get a lot right but they get a lot wrong too.
rap6388 said:
I don't think I was clear. This is not about the JB update but just Samungs' position in the market right now with Apple hanging over their head based on the over the top billion dollar ruling.
For example, there is an app in Samsung market called DirectOffice Print. It is a great print app but the US owner can't buy the app on the app store because of contract issues Samsung has in the US. It is items like this and features that the US seem to miss that I am speaking of.
Click to expand...
Click to collapse
Well, as much as I hate to say it, this is how Sammy does business.
It's worse if you're in Canada.
Samsung Canada has a reciprocal agreement with Samsung USA not to sell to each other's market. But Samsung Canada doesn't feel there's much demand in Canada for computer products - just phones... (although it is getting better - we now have netbooks... Yes, that was sarcasm...) so we either get Samsung products late or not at all. And even though we're right on the border - we can cross border shop - we can't buy the products in the US online and have it shipped.
Ironically, Samsung opened their first North American full time store in Metrotown Mall in Burnaby British Columbia Canada (a suburb of Vancouver).but they can't show most of their products because they're not available in Canada and you can't buy them from the US.
And even though Canada uses the same cell and WiFi frequencies as the US, we get 'special' verisons of their products that block us from getting updates at the same time as the US. (That's why there's a GN 8010 AND a GN 8013 that are essentially identical). I had the same problem with my Galaxy Nexus phone - the Canadian version is a yakjuux which is supported (barely) by Samsung rather than the yakju version that's supported by Google directly,.
Like you - most of my hardware is Samsung - simply because they build exactly what I want. No one else does. But it means I have to drive to the US and buy these over the counter and drive them back, or have a friend in the US ship it to me.
I may like Samsung's products - but the company sucks...
Side note: Also, they're lousy at getting accessories in big box stores like Best Buy and Future Shop up here... I was trying to get a Note 10.1 Book case and the Samsung Store was out. They recommended going to BB or FS and I had to point out that neither of them actually carry any Samsung accessories - hell, it's hard enough finding the Note 10.1 in some of them...
I should have learned my lesson when I had my Tab 10.1, took them a year to update it to ICS. By the time they did that, I had been using unofficial ROM for about 4 months (give or take). Not acceptable. This is definitely my last Samsung tablet, even though I love it dearly. Samsung don't deserve one single dime for their awful commitment to customer's satisfaction.
Gotta get Nexus
if you want the latest ROMS
mrdaco said:
Don't you guys never heard abaut ebay (de or gb). And considering on updates, sammobile page is available on whole earth.
Click to expand...
Click to collapse
That's not a solution. If I wanted to buy from unreliable and potentially shady resellers - I'd buy at Best Buy.
At least they have a return policy...
The point is that if you're going to make products, you should support them well. Or at all. Samsung is the leader in sales for smartphones and are rapidly growing in market share for tablets... yet they still can't get Best Buy to carry cases for their phones or tablets. All you get is the usual wall after wall of iDevice crap.
Best Buy isn't a charity - they carry what they think will sell - or what the manufacturer will pay them to carry (yes, surprise - manufacturers pay for special displays and 'endcaps' as well as for preferred positioning - higher on a shelf for example). Samsung has to spend a bit more to get the visibility Apple gets. They have to realise that customer support is more than just having a lousy website that's more about selling more product than about supporting the customers they already have...
But 'return customer' and 'customer loyalty' seems very low on Asian hardware maker's minds, it would seem.
TheWerewolf said:
But 'return customer' and 'customer loyalty' seems very low on Asian hardware maker's minds, it would seem.
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Click to collapse
The h/w business is almost entirely Asian with the exception of Apple, Nokia, and Motorola. We've discussed update priorities, accessory availability, and general attention to existing customer's needs. Only Motorola sells Android devices so it's them vs. the Asians if you want to draw a comparison. I've owned devices from Motorola and most of the Asian manufacturers. Here's my conclusion: they all suck in the three categories we're discussing. Let's add a fourth category; product quality. Here's my quick assessment:
Samsung - Means well but gets caught up in their enormity. Their priority is clearly future sales but they generally tend to treat the existing customer base well. There are exceptions and the OG G-Tab update to ICS is a good one. By offering dozens of different s/w types on a single device they make their own life more difficult. Rolling out updates across regions is a cluster because of it. They have terrific warranty service and will pay roundtrip shipping for repairs and replace a device with a new one if parts aren't available. They suck at the number of accessories offered and making them available in a timely manner. Their products are generally well put together using premium components.
HTC - Has really been trying to get updates out more quickly and with better quality. The One X has been updated to three new Android versions and has gotten three new versions of Sense since March. In spite of that it still takes too long to get updates out and they've had some pretty bad s/w that's been deployed without being thoroughly tested. Their warranty service is hit or miss depending on region. The U.S. isn't too bad and they do seem to try to get things right. They have a really nice variety of accessories; good luck trying to find them in stock anywhere. Their products are made from premium components but they've had a lot of QC issues with their latest devices. Good examples are extremely well made. They don't provide warranty support for devices that have had their bootloaders unlocked.
LG - Their support in the U.S. is atrocious and the rest of the world is a mixed bag. An alarming number of their products over the past two years have had design and h/w issues. Examples are overheating, spontaneous rebooting, boot loops, and sporadic wireless performance. Both the new Optimus G and N4 have thermal throttling issues so it doesn't seem like much has changed. The HTC Droid DNA has the same chip set and isn't experiencing similar issues. They are absolutely atrocious at updates. They offer few accessories and what's offered is impossible to find. Their devices are built well but it doesn't matter if they have fatal design flaws. The customer has to pay to ship a device to LG for repair.
Asus - They put more effort in to serving their existing customers than any other Android manufacturer. They are quick to update their devices, have representatives commenting on XDA, and try to address issues they're made aware of. Their warranty service is atrocious with frequent claims of "customer induced damage" for known issues. It can take weeks to get a device repaired and it's difficult to get an accurate status. Customers pay shipping to get the device to Asus. Their products are made from inferior and in some cases outdated components. They also have an abnormally high number of QC issues. The latter two elements along with crappy repair service sort of negate their customer service efforts. They offer a few basic accessories that seem to be generally more available compared to other manufacturers. When they introduce a new device its a cluster trying to find it and, because they're offered in multiple colors, finding the matching keyboard. They don't provide warranty support for devices that have had their bootloaders unlocked.
Sony - There are tied with LG for being worst at keeping their devices updated. I'm not familiar with their mobile device service but I've used them for PC service and they've been very responsive. Their products are generally well made but always seem to be a cycle behind everyone else design, feature and s/w wise. They tend to do well with offering accessories and making them readily available but they are very expensive.
Motorola - Their support of existing customers is tragic compared to the Asians. Even after Google acquired them they announced that late-2011 high-end devices that they promised upgrades to ICS for wouldn't be receiving them. They offered affected customers $100 off a future Motorola phone instead. They are also worse than the Asians at updates they do roll out. Their warranty and repair service is generally good. Their products are well made but MotoBlur is considered the worst of the overlays. It has been toned down on newer phones but is still far less complete than Sense or TW. They offer quite a few accessories but they are quite expensive. They are fairly easy to find. But in comparing Motorola to the Asians their complete lack of regard for existing customers makes them the worst of a bad lot. They don't provide warranty support for devices that have had their bootloaders unlocked.​
So, at the end of the day, there aren't really any stand-out winners. Toshiba, Acer, and Lenovo are bit players based on the low volume of devices they sell so I haven't included them. From general observation they aren't typically known to be any better or worse than the companies I've described. So balancing all four criteria Samsung and HTC, IMHO, are the best of a bad lot (at least in the Android world). Since Samsung seems to be taking over the Android world any way we might not have to worry about comparisons for very much longer.
Thoughts? Personal experiences?
BarryH_GEG said:
The h/w business is almost entirely Asian with the exception of Apple, Nokia, and Motorola. We've discussed update priorities, accessory availability, and general attention to existing customer's needs. Only Motorola sells Android devices so it's them vs. the Asians if you want to draw a comparison. I've owned devices from Motorola and most of the Asian manufacturers. Here's my conclusion: they all suck in the three categories we're discussing. Let's add a fourth category; product quality. Here's my quick assessment:
...
So, at the end of the day, there aren't really any stand-out winners. Toshiba, Acer, and Lenovo are bit players based on the low volume of devices they sell so I haven't included them. From general observation they aren't typically known to be any better or worse than the companies I've described. So balancing all four criteria Samsung and HTC, IMHO, are the best of a bad lot (at least in the Android world). Since Samsung seems to be taking over the Android world any way we might not have to worry about comparisons for very much longer.
Thoughts? Personal experiences?
Click to expand...
Click to collapse
Sounds like Samsung should hire Asus to support their products and Asus should get Samsung build their products.
Vincent9756 said:
Sounds like Samsung should hire Asus to support their products and Asus should get Samsung build their products.
Click to expand...
Click to collapse
Here's the difference between Asus and Samsung/HTC when it comes to updates. Asus is the hands-down winner for getting updates out the door the fastest. But in doing so, it takes at least three subsequent updates to make the initial update complete. Samsung and HTC are painfully slow but (usually) the updates they get out are pretty solid. By that time, because Asus had to update the update multiple times, they arrive at the same place at the same time. Kind of a "tortoise vs. the hare" thing.
BarryH_GEG said:
The h/w business is almost entirely Asian with the exception of Apple, Nokia, and Motorola. We've discussed update priorities, accessory availability, and general attention to existing customer's needs. Only Motorola sells Android devices so it's them vs. the Asians if you want to draw a comparison. I've owned devices from Motorola and most of the Asian manufacturers. Here's my conclusion: they all suck in the three categories we're discussing. Let's add a fourth category; product quality. Here's my quick assessment:
...
So, at the end of the day, there aren't really any stand-out winners. Toshiba, Acer, and Lenovo are bit players based on the low volume of devices they sell so I haven't included them. From general observation they aren't typically known to be any better or worse than the companies I've described. So balancing all four criteria Samsung and HTC, IMHO, are the best of a bad lot (at least in the Android world). Since Samsung seems to be taking over the Android world any way we might not have to worry about comparisons for very much longer.
Thoughts? Personal experiences?
Click to expand...
Click to collapse
I agree. I wasn't actually making a 'Western vs Asian' comparison - although rereading what I wrote, it does come across that way. Unfortunately, Apple is kind of the bar for support, quality and attention to detail, even with their recent decline in all three areas.
But my experiences with HP, for example - with their Slate 500 was odd - they had delivery problems, but they really went the extra mile to make up for it. In fact, in my own case, they ended up giving me almost a 30% discount for being late. I didn't even ask for it. They did screw up by choosing n-Trig for the digitiser - but at the time, it seemed a logical choice.
I only have one major experience with Dell - I bought an Axion Windows Mobile PDA that failed. They sent me a box in which to return it at no cost... and a new unit along with the box - also at no cost.
Of course, I have a Transformer Prime - and it's such a mixed bag of hurt and happy. As you note - the device feels right - and they got a lot right about it. It has the best USB driver support of any tablet out there. It provides enough USB power to run a hard drive. The dock is brilliant. And then they mess up something as basic as the GPS, WiFi and Bluetooth. And I think most of us could have dealt with that - if Asus hadn't utterly botched their response to the problem by essentially admitting the problem, then failing to fix it, then claiming the GPS wasn't meant for serious use (commerical GPS? What?) then trying to erase history by removing the feature from the box, then sending everyone a free GPS dongle that was just horribly thought out... and didn't fix the WiFi or BT issues. To add insult to injury - they announce a replacement pair of Transformers with the problem fixed... just two weeks after finally shipping the Prime - which was late. But the Infinity was supposed to be $100 more (which kind of took some of the pain away) - only to finally ship at the exact same price as the Prime.
Oh.. and then just after getting the dongle, the Prime's back camera died and that took a month to get repaired...
That's a lot of bad PR and bad customer support in one ball of hurt.
I bought an HTC Surround - the design made it impossible to remove the back without holding the screen which is on a slider. I sent it back after just two months of ownership because after upgrading to WP7.5 the screen started to act oddly.They claimed that the strain on the screen damaged it and refused to repair or replace it under warranty - demanding $250.
Which brings us back to Apple for a moment - I bought an iPhone 3G and two weeks afters the warranty expired, the 3G radio fried. When I took it back, they refused service - but offered refurb replacement.. also for $250. I asked if I could pay extra and upgrade to the 3Gs, but they refused claiming that their agreement with the cellco prohibited that. You'll pardon me when I get annoyed at people who go on about how great Apple's customer support is and how 'they'll replace or repair broken devices, even if they're a little over warranty...' Riiiight.
So, yes, as much as I hate to say it - at the moment, Samsung is the least evil current choice....
But it's definitely not what I would call a great choice...
TheWerewolf said:
Apple is kind of the bar for support, quality and attention to detail, even with their recent decline in all three areas.
Click to expand...
Click to collapse
I totally agree. Part of it is because Apple's a marketing culture. They have always believed that pulling customers in with an excellent experience (h/w, s/w, content, support) and not relegating the control of the experience to others would lead them to loyalty, advocacy, scale, and profit. Looking at their market cap you can't argue with their approach. But their stock's dropped 20% since September while Samsung's been selling record numbers of devices and reeling in record profits. Samsung is no Apple and I don't think they'd ever be able to adapt that culture. But Apple's begun to bore people by sticking to their formula while everyone else is offering bolder more individualized experiences. The aging of Apple's demographic and adoption of Android by younger market segments doesn't bode well for Apple's future. At some point they are going to have to do something interesting and it isn't making the iPhone's display taller. Remember their famous "1984" commercial and the "think different" campaign? They've become what they used to parody.
I'm from Australia and thought much the same particularly with accessory availability. Then I moved to kenya of all places. Here Samsung is the undisputed champion. Nobody has an Iphone. Everyone has Samsung. Accessories are everywhere. All the major Supermarkets have a phone shop inside them and nearly all carry accessories en masse.
It makes an enormous difference to the functionality and usefulness of the product when you can do things like plug a flash drive into it or plug it into your TV. There are also many dedicated Samsung shops around the place. Although for some reason they seem to get the products later than the other retailers.
Samsung can definitely get it right in certain regions. I'm not sure why it struggles in others
Sent from my GT-N8000 using xda app-developers app
Simple, its what the public wants... Or thinks it wants...
Samsung have started to push out adverts here in Oz, especially S3 and SGNote 10.1, now when you rarely ever used to see their phones advertised. Apple was everywhere...
The shops are simply responding to what the customers want... Everyone was buying apple products, so naturally you stock Apple accessories with a few other brand accessories too. But if the lions share of customers want Apple products, why would you stock with only a few Apple accessories and have a whole heap of stuff you can't sell because the perceived market isn't there? That would be, from a sellers point of view, madness...
Until public opinion and buying habits shift noticeably then we are stuck with shops full of Crapple merchandise. When Android becomes a major seller, this is where standardisation is good, then we'll see the stock move to that area instead as profit drops for Apple stock... Unfortunately there's still a perception among retailers that Apple is an easy sell... That and the fact that there are a million different types of android tablet and phones out in the world, and there's only so many things they are prepared to stock while generally all Apple stuff fit or was useable by all apple customers... Until Iphone 5 that is...
The issue as I have always understood it has many sides. First Apple builds their OS for their devices, no one else gets it no other hardware can run it so they only have to optimize and remove features based on the generation of the device (3GS, 4, 4S, etc) and what will and won't work.
Now for Android OEM's they have a couple of challenges. First Google makes the OS and unless you are chosen for a Nexus launch you won't get the new OS in its finished state until after that (don't recall when JB 4.1.1 came out) so they have to wait.
Then the OEM's have to decide which devices can and cannot run the software based on the crippled (carrier specified hardware in the USA) so devices that are less than a year old get screwed over (HTC 2012 and 2011). Then they have to make sure their drivers work since not ever one of their phones (and tablets) uses the same processor or family of processors so we have Texas Instruments, Qualcomm, Samsung, Intel, etc. Then the priority is always given to the latest hardware going out the door since you want your newest hardware to (hopefully) be running the most current OS you had in the pipeline, or in our case JB 4.1.1. Then they start to update for devices they can support.
Now what I see as a huge issue and is the heart of fragmentation is Google's failure to set standards and timelines from both the OEM's and Carriers (USA are the offenders here) to deliver the OS updates. Google should be collaborating with the OEM's to enforce software rollouts. They could also put forth some type of awareness campaign to insure users are in the know and can have an expectation from their carrier and OEM that they will get that update. Oh wait that was the Android Alliance crap announced last year that did ABSOLUTELY NOTHING.
For me I would be fine with my GN 10.1 and soon GN 2 running some iteration of JellyBean hopefully 4.2 so it has the enhanced security features etc.
BarryH_GEG said:
I totally agree. Part of it is because Apple's a marketing culture. They have always believed that pulling customers in with an excellent experience (h/w, s/w, content, support) and not relegating the control of the experience to others would lead them to loyalty, advocacy, scale, and profit. Looking at their market cap you can't argue with their approach. But their stock's dropped 20% since September while Samsung's been selling record numbers of devices and reeling in record profits. Samsung is no Apple and I don't think they'd ever be able to adapt that culture. But Apple's begun to bore people by sticking to their formula while everyone else is offering bolder more individualized experiences. The aging of Apple's demographic and adoption of Android by younger market segments doesn't bode well for Apple's future. At some point they are going to have to do something interesting and it isn't making the iPhone's display taller. Remember their famous "1984" commercial and the "think different" campaign? They've become what they used to parody.
Click to expand...
Click to collapse
Just gotta say: iCustomers are snobby, horribly wretched, self-absorbed "high designer" wanna-be's. Apple's hw is far from impeccable, the sw is strangling. They're good at glamour (making something appear far better than it actually is). Samsung is unfortunately trying to cut into that crowd, and I think they'd do better to provide a strong counter position: a tablet that lasts for years instead of 6 months. A phone that makes it to the next upgrade cycle (like the gNex).
Early 20th century design principles (built to last decades-- ie heirloom quality) should be a global standard....yes I know I'm pipe dreaming here....
Apple IMO has made it difficult for Samsung to really get behind its own products in the US, but it's jot just apple, mobile device carriers have lobbied our government, fcc, and individual manufacturers to NOT release things like the p6800 or the n8000 because carriers want you to buy a phone AND a tablet with a data plan, not just a tabletnwith telephony hardware... so f***ing sick of our markets being manipulated by the big players, people don't even know that there ARE tablets available with telephony hw... blah...
Sent from my GT-N8013 using XDA Premium HD app

ces and jllybean

. i was at ces yeterday at the samsung booth. there was a guy givig the samsung rep a lot of grief for the shoddy updaate rolllout for the us, the samsung rep said we'd have the update "very soon". since it was running on the note 10.1 with lte for verizon one would hope so. it really seems like they delayed the us upate so verizon could have something unique. the guy also asked about the keyboard dock andt he samsung rep said he didn't know but suspected now that verizon was gettting the lte unit samsug would bring the dock to the us. apparenly a marketing decision
as for jellybean on the note it looked great.it is really multi-windows and not split screen. windows are resizeable. switcching lag is gone,
Let's hope it's by months end.
Sent through a cup attached to a string attached to another cup.
Tapatalk HD
The US is not the only country with no update.. The majority of Europe does not either.. Some of us didn't even get the minor update that fixes the stupid Exfat issue..
Sent from my GT-I9300 using xda app-developers app
Smokie Smokerson said:
The US is not the only country with no update.. The majority of Europe does not either.. Some of us didn't even get the minor update that fixes the stupid Exfat issue..
Sent from my GT-I9300 using xda app-developers app
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Here's a link to Engadget's Myriam Joire's interview on stage of Samsung's Ryan Bidan yesterday. Joire owns a WIFi Note 10.1 and asked when those of us in North America will get the JB update. Bidan said soon, too. He also said the Verizon LTE tablet will ship with JB 4.2.
http://www.engadget.com/2013/01/08/samsung-interview/
I've said since the beginning when these topics started coming out that it was because Samsung had a "newer" version coming out, possibly at CES, that would come with JB preinstalled and it would use that to it's advantage. Look what happened. I guarantee Verizon paid quite a bit to make sure that update would not come out for existing tablets for quite a while after their version was out. No one seems to understand that all these companies care about is making the most possible money in the shortest amount of time. A lot of people have the illusion that they care about consumer interests and wanna put the best possible product in their hands. These are corporations. They wanna put the most "money making" product in consumers hands and that's something they can mass produce quickly, sell quickly, and make quick money on it.
Apple has been using something like this to their advantage for years. They release an iPhone or iPad and deliberately leave out "key" features to be added to future devices. If they didn't, they wouldn't make as much money.
Bottom line is, it's a shame that people think corporations have the consumers best interests in mind..
I have to agree with you, transcode of the biggest reasons why I'm not happy with these delays..
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That's all well & good but Verizon has NOTHING to do with Australia. Their network has different frequencies and to be honest, I only know the name because of this forum...
Why should some idiot company that has nothing to do with the rest of the world be able to dictate when an update is released to the rest of the planet?
In Oz I'm still waiting for the exFAT fix... Got impatient and am running German 4.1.2. Still, why should I potentially loose my warranty on something that really bears no relation to the rest of the world bar America and possibly Canada?
ultramag69 said:
That's all well & good but Verizon has NOTHING to do with Australia. Their network has different frequencies and to be honest, I only know the name because of this forum...
Why should some idiot company that has nothing to do with the rest of the world be able to dictate when an update is released to the rest of the planet?
In Oz I'm still waiting for the exFAT fix... Got impatient and am running German 4.1.2. Still, why should I potentially loose my warranty on something that really bears no relation to the rest of the world bar America and possibly Canada?
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Dude, im in EU and exactly in the same boat as you are.. Didnt even get the Exfat fix update.. Only thing is I'm still on the stock 4.0.4 so Meh :banghead:
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Uk & Germany got it because were special
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ultramag69 said:
That's all well & good but Verizon has NOTHING to do with Australia. Their network has different frequencies and to be honest, I only know the name because of this forum...
Why should some idiot company that has nothing to do with the rest of the world be able to dictate when an update is released to the rest of the planet?
In Oz I'm still waiting for the exFAT fix... Got impatient and am running German 4.1.2. Still, why should I potentially loose my warranty on something that really bears no relation to the rest of the world bar America and possibly Canada?
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The business practice Is worldwide . Although the prevalence of LTE varies by market, if one of your country's carriers is deploying LTE and wants marketing advantages by lining up exclusive deals on LTE devices, don't be surprised to see update delays. Start checking tech and cellular tech publications in your respective countries to see if there are rumors of pending releases of carrier branded LTE GN 10.1 devices. If there are, you may see updates for your WIFI devices delayed.
Haha I see some tin foil hats going around. If it was just samsung be one thing but way to many other tablets out there dont have updates to 4.1. But hey what they want to do is up to them. But think .. putting 4.2 ..thats it? That and Verizon name on the back is the best they could come up with? Anyone with a TAB has phone.. anyway.. keep your hat on and who knows..
Zeblade said:
Haha I see some tin foil hats going around. If it was just samsung be one thing but way to many other tablets out there dont have updates to 4.1. But hey what they want to do is up to them. But think .. putting 4.2 ..thats it? That and Verizon name on the back is the best they could come up with? Anyone with a TAB has phone.. anyway.. keep your hat on and who knows..
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LOL, I don't think the corporate types like the look of foil with their expensive suits. This is about the reality of corporate relationships and marketing. LTE may be more widely deployed in North America right now but it will be rolled out elsewhere. As it reaches 3G markets, users will find LTE services and devices categorized and priced as premium, top-of-the line . Like it or not, Samsung will repeat the roll out of the LTE GN 10.1 for Verizon with other carriers around the world as those carriers deploy their LTE networks to try to keep up with the 24/7 demand for fast and voluminous amounts of data and entertainment services like streaming. Carriers pay for tweaking and branding and Samsung and all other companies will happily reserve updates and features for a carrier launch even if it makes individual consumers unhappy.
mke1973 said:
The business practice Is worldwide . Although the prevalence of LTE varies by market, if one of your country's carriers is deploying LTE and wants marketing advantages by lining up exclusive deals on LTE devices, don't be surprised to see update delays. Start checking tech and cellular tech publications in your respective countries to see if there are rumors of pending releases of carrier branded LTE GN 10.1 devices. If there are, you may see updates for your WIFI devices delayed.
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Yes and no. Granted, Verizon is a larger customer than we are as individual consumers. However, I do not want a Note with telephony. I have a phone. And if the poll here is to be believed wi-fi only constitutes the majority of Note buyers. Thus, Samsung ignores us at their peril, and by us I mean we individual users with wi-fi only and the retailers selling us these units.
Hey guys i bought one for my wife cause she has always wanted one, but how do i know if i supports lte. I bought it in december 2012
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kenpen said:
Hey guys i bought one for my wife cause she has always wanted one, but how do i know if i supports lte. I bought it in december 2012
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If u bought it in december, it is the wifi only model....the lte model comes out sometime this month only on verizon.
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SkizzMcNizz said:
I've said since the beginning when these topics started coming out that it was because Samsung had a "newer" version coming out, possibly at CES, that would come with JB preinstalled and it would use that to it's advantage. Look what happened. I guarantee Verizon paid quite a bit to make sure that update would not come out for existing tablets for quite a while after their version was out. No one seems to understand that all these companies care about is making the most possible money in the shortest amount of time. A lot of people have the illusion that they care about consumer interests and wanna put the best possible product in their hands. These are corporations. They wanna put the most "money making" product in consumers hands and that's something they can mass produce quickly, sell quickly, and make quick money on it.
Apple has been using something like this to their advantage for years. They release an iPhone or iPad and deliberately leave out "key" features to be added to future devices. If they didn't, they wouldn't make as much money.
Bottom line is, it's a shame that people think corporations have the consumers best interests in mind..
Click to expand...
Click to collapse
Yeah but at least apple launches the same update to every device to every country on the same day. Instead of taking some darts and randomly throwing it at a world map which is what it looks like they are doing.
Soju+koreans+darts = irregular JB update schedule.

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