Database Users

[Q] Cracked MT4G screen, need some opinions.

Hey guys,
I'm new to the website, new to android but loving it so far.
I would really appreciate any opinions here. My girlfriend and I both bought our phones about a month ago. Mine has the tmobile extended warrenty (which is not something I would usually get, but it's a new phone plan and I can cancel so I said yes for now) hers does not. Well of course (I saw it coming) she dropped her phone and has a terrible crack down the screen.
I was wondering if anyone has an opinions on what I should do
Are there any good screen replacement sites anyone has tried that are trust worthy? Or would a better option be purchasing the screen myself and trying to install it (not sure how difficult something like this would be but wouldn't mind the challenge if it is a viable option)
Last thing I was thinking was just filing a lost phone claim for my phone and paying the deductible which is $130 dollars.
Anyway any help would be awesome, thanks.
Sent from my HTC Glacier using XDA App

I used to work for HTC based here in Houston, TX.
We repaired and refurbished all HTC phones for ATT, Tmo and so on and so forth.
It's not easily done at home. Especially with phones that had touch screens.
Torque screwdrivers to get the right tightness, air compressors to clear dust from the screen and other tools needed to separate parts of the phone without damaging them.
In my opinion, and it's not a professional one,claim the lost and pay the 130.
It's easier than going through all the trouble.
And from the only site I came across, they sold digitizers/lcd for 99.99 I believe.
I don't remember the site though. I've already deleted the bookmark.
Hope this helps.

But if you claim a lost phone can't they find out that you're lying because they can see that your sim is still in that phone?

ArcticWolf91 said:
But if you claim a lost phone can't they find out that you're lying because they can see that your sim is still in that phone?
Click to expand...
Click to collapse
You'd have to call Tmo and freeze your SIM, which means you'd need a new one.
You can talk yourself out of having to pay for a new sim card. (Trust me.)
They can even make a note of it and you can pick it up at a Tmo corporate retail store.
But you would have to take the new phone for yourself and the old one for your girl.
Just better played that way.

nguyendqh said:
You'd have to call Tmo and freeze your SIM, which means you'd need a new one.
You can talk yourself out of having to pay for a new sim card. (Trust me.)
They can even make a note of it and you can pick it up at a Tmo corporate retail store.
But you would have to take the new phone for yourself and the old one for your girl.
Just better played that way.
Click to expand...
Click to collapse
and what if they freeze it based of the IMEI which isn't on your sim... then you would pay 130 for nothing...

You would need to really lose your phone. Asurion isn't dumb and they will prosecute for fraud. Just an fyi if you do start using the same phone again that was lost its gonna be bad.
Sent from my HTC Glacier using XDA App

nguyendqh said:
I used to work for HTC based here in Houston, TX.
We repaired and refurbished all HTC phones for ATT, Tmo and so on and so forth.
It's not easily done at home. Especially with phones that had touch screens.
Torque screwdrivers to get the right tightness, air compressors to clear dust from the screen and other tools needed to separate parts of the phone without damaging them.
In my opinion, and it's not a professional one,claim the lost and pay the 130.
It's easier than going through all the trouble.
And from the only site I came across, they sold digitizers/lcd for 99.99 I believe.
I don't remember the site though. I've already deleted the bookmark.
Hope this helps.
Click to expand...
Click to collapse
Thanks for the replys so far, how about sites like upicom.com
Has anyone had any experience with something similar?
I think that claiming my phone lost would be too risky.
Sent from my HTC Glacier using XDA App
Sent from my HTC Glacier using XDA App

slhpss said:
and what if they freeze it based of the IMEI which isn't on your sim... then you would pay 130 for nothing...
Click to expand...
Click to collapse
They can't freeze a phone, it doesn't belong to them. The SIM is a different story.
You're suggesting something that doesn't make sense.
But anyway. An opinion was asked for and I gave it.
Sorry if this is causing some drama.
Good luck.

nguyendqh said:
They can't freeze a phone, it doesn't belong to them. The SIM is a different story.
You're suggesting something that doesn't make sense.
But anyway. An opinion was asked for and I gave it.
Sorry if this is causing some drama.
Good luck.
Click to expand...
Click to collapse
You aren't causing any drama
I would like it hear from as many people as possible, obviously the final decision is mine to make.
I had a couple iphones before this mytouch, caseless and had no problems bc I took care of it. She didnt make is past the third week...
Sent from my HTC Glacier using XDA App

That sucks man.
I was just out at Upicom to look at some iphones for my wife.
The guy I talked to out there seemed really knowledgeable.
I'd say give them a try. Via their website it says they fix the MT4G LCD for 130.
Good luck.

IMHO
i would just call tmobile, tell them your phone fell and has a cracked screen.
use your warranty for your gf phone, and ship back the cracked one once you receive the replacement. No fraud, and your on the clear.

Don't do asurion. The deductible is 130 yes but they also have too approve your claim. And you have to pay an extra 50 if your claim gets processed
Sent from my HTC Glacier using XDA App

You don't pay extra for the claim its 130 regardless
Sent from my HTC Glacier using XDA App

hawaiian.monzta said:
Don't do asurion. The deductible is 130 yes but they also have too approve your claim. And you have to pay an extra 50 if your claim gets processed
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Huh? No you don't.

Verizon contract cancellation

Hey I was reading online that if Verizon suspects that you're using wireless tether that they can cancel your contract. Also, I read in the TOS that if you "alter your device" that it's also grounds for termination. Does that mean that if you've rooted your Droid PERIOD and they find out about it they can cancel your contract?
Sent from my DROIDX using XDA App

yep. just sbf before you go to a verizon store or have to send it in. then they cant find out sense its out of the box condition

Wow. That's messed up. Before today I just thought they could refuse my warranty. I didn't realize they could cancel my contract altogether. I can understand them gettin pissy about Wireless Tether since that's technically rippimg them off, but JUST rooting the phone? Due to the new electronic copyright law it's my legal RIGHT to be able to root it. Why do you think they see fit to cancel your contract just bc you've got full power over your device?
Sent from my DROIDX using XDA App

thats freakin bull****. if verizon cancels my contract because i have a cool theme and full control im going to court and making them give me free service forever. but on a more serious note, that is definitely not the case unless verizon somehow found a loophole in the law.

Well, the "loophole" is their TOS. Lol. Anyway, I wish I could find the link to tha again so I could show you guys the excerpt from the TOS. Does anyone have a link to that?
Sent from my DROIDX using XDA App

I don't know how likely it would be for them to cancel a contract since you would be walking away with a phone that retails for 569.99 and they would be losing out on about $100 per month which is probably somewhere around 60 to 70% profit.
Beamed from my robot X using the XDA app

Since Verizon has ended New every 2, this tells me they don't need to be "competitive" (Thank you iphone). I've had great discussions in the past about when Verizon gets the iphone that either their prices will go up or they'll change something against the consumer. Ending New every 2 is probably one of them and threatening to cancel on the basis of TOS infringement is another.

mj23kb08 said:
Wow. That's messed up.
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Click to collapse
Dude, every wireless carrier has the same conditions spelled out one way or another; Verizon is not special in this regard.

Good points... does it say anything about if the device has to be activated at the time? If I rooted a phone in the past but have not with my new ones. If Verizon finds out could they still cancel my plan or no because I signed a new one at the time of upgrade? Just wanted to see everyones views.
Sent from my DROIDX using Tapatalk

I cant imagine Verizon cancelling anyones contract for rooting. They make alot of money on the phone plans not really the phones. Its easier to get out of a marriage then a phone contract without penalties

crap i was just going to root my dx

contract canceled?
I personally find this he hard to believe. I go to my verizon store quite often And everyone that works there knows my phone is rooted. I Always have to show off my new rom and my new theme. Last week I had to take my phone in because it would not charge And the service guy had to check out my phone ended up it was the charger. He was impressed with the a new Liberty Rom. He was even thinking about rooting his phones to do this. Not one employee in the store said anything about cancelling my contract.

mj23kb08 said:
Hey I was reading online that if Verizon suspects that you're using wireless tether that they can cancel your contract. Also, I read in the TOS that if you "alter your device" that it's also grounds for termination. Does that mean that if you've rooted your Droid PERIOD and they find out about it they can cancel your contract?
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
I wouldn't worry about that unless your downloading hordes of data. If you bought the phone on the plan deal then Verizon looses if you cancel your contract early because the Droid X is/was a $600 smart phone. They wouldnt cancel anything unless you were costing them money. Lawyers just put that mumbo jumbo in so they give the company options to terminate bad customers.

Yep....they are gonna cancel your contact and tell you to keep all the potential money they could have made off of you over the years....all because you rooted your phone....lol.
Sent from my DROIDX using XDA App

Man its mostly hot air n scare tactics while I was upgrading from my droid eris at the store I was taking to a rep and I asked if he rooted his and he told me yeah cuz he had a newer phone but used his eris as his internet at home
Sent from my DROIDX using XDA App

I doubt they would cancel anyone's contract over root. You would have to let them keep your phone for something, otherwise just ask for it back and un-root. They wouldn't be able to prove anything.

What would be bad about them canceling a contract over a root?
You get at walk way from an etf...
Sent from my SPH-D700 using XDA App

When you send ur phone in for replacing it goes to someone who does a hard reset anyway so Verizon really doesn't know now if something goes wrong and you take it to the store most likely they'll chalk it up with rooting.... just sbf before sending it back that being said my step dad had one and it kept booting to cwm everytime and not booting past it.. took it to the store and they sent him a replacement i sbf'd the old one and sent it on its way back
Sent from my DROIDX using XDA App

I already posted this in another thread, but how do I safely sbf? I've UNINSTALLED (not renamed) several bloatware apps and I wanna get them back and rename them instead. How do I do that? SAFELY. I don't wanna brick my X.
Sent from my DROIDX using XDA App

[Q] Purchasing a used device with bad ESN

I am looking for a Droid X device to buy for developing purposes only. Both eBay and Criagslist mention some devices come with bad ESN at cheaper prices. Will it be a problem to use it for testing work?
Any advice would be appreciated. Thanks.
KK
PS I already own a Motorola Xoom. Don't wanna test it with my early developing work.

KawaKoder said:
I am looking for a Droid X device to buy for developing purposes only. Both eBay and Criagslist mention some devices come with bad ESN at cheaper prices. Will it be a problem to use it for testing work?
Any advice would be appreciated. Thanks.
KK
PS I already own a Motorola Xoom. Don't wanna test it with my early developing work.
Click to expand...
Click to collapse
The problem you will have is you will not be able to put it in service with Verizon thus you can't test phone calls or mms. There maybe more things but that's the main thing... I don't see any issues for developing since you have us users to test that for you. I know @bigxie is a developer of Apex and he doesn't have a Verizon account aand his roms are awesome..
Sent from my DROIDX using XDA App

I believe you can send call state intents over adb.

Thanks for prompt answers.
I don't indent to use any phone services. Just testing apps that I developed.
For you the users who are curious, I am working on a game engine with some physics stuff for Android-based devices.
KK

KawaKoder said:
Thanks for prompt answers.
I don't indent to use any phone services. Just testing apps that I developed.
For you the users who are curious, I am working on a game engine with some physics stuff for Android-based devices.
KK
Click to expand...
Click to collapse
Sweet!
Sent from my DROIDX using XDA App

Bad ESN = possibly bad from being reported stolen.
If you're going to buy a bad ESN device, contact VZW and ask why it is bad. They'll tell you.
Would suck to get it taken away from you.

Thanks for the tip.
KK

x.v_ said:
Bad ESN = possibly bad from being reported stolen.
If you're going to buy a bad ESN device, contact VZW and ask why it is bad. They'll tell you.
Would suck to get it taken away from you.
Click to expand...
Click to collapse
yeah, big time trouble for buying a stolen device

Don't buy bad esn phones and support thieves.

It's not always theives, if your let your account lapse with Sprint or Verizon they will eventually blacklist your ESN. I've got one of those myself from a friend.
Now I guess you could say failing to pay your bill is stealing, in a sense, but I mean that the device wasn't stolen.

In a way it was. A Droid x costs the store it was bought from almost 600 dollars. They sell it for 150. You stop paying your bill within a set amount of time, the store gets a charge back from VZW for the commission it was paid to discount the phone below cost...
Sent from my ADR6400L using XDA App

stayin100 said:
In a way it was. A Droid x costs the store it was bought from almost 600 dollars. They sell it for 150. You stop paying your bill within a set amount of time, the store gets a charge back from VZW for the commission it was paid to discount the phone below cost...
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I think I covered that pretty well, and anyone who chooses to do that is sent to collections, etc. It's not like they're off the hook. Life happens. My point is, you're not necessarily supporting the physical theft of devices from other people.

For letting you the folks know, I just purshased a Droid X with CLEAN ESN at eBay for 240 bucks. Now, I am able to test my development work on it, no more slow emulators.
Thanks for all the help you gave me.
KK

Sort of a Dilemma here

Alright so I got my phone in December and somehow found a way to completely Brick it. So in between reviving my phone back to life (It's fully functional now), I called Google to send me a replacement and they issued me a RMA. But as soon as I un-bricked my phone I called them back and told them to cancel the RMA I don't need replacement device anymore.
So apparently that didn't happen and I just received Google Play order email suggesting my Replacement device has been shipped.
Now here is my issue, I am from Canada so obviously there Tax and shipping charge involved. Although (When comparing with my old Google play order) this time the only charge I see is the full retail amount of the Phone and there is no shipping and tax involved. There is going a charge of $359 on my CC nevertheless.
So here is my question. If I accept the phone from UPS will the Taxes and shipping come back? or Not?
Any feedback on the matter will be highly appreciated. Good day Folks. Long Live Nexus.

If it works you didn't brick it.. If you don't need the RMA anymore just refuse the package and have them send it back.
Sent from my Nexus 4 using Tapatalk 2

No wonder Google never has any phones in stock, they are all being RMA for people who "brick" there phone. Oh, or their screen has a "scratch" on it.
Sent from my Nexus 4 using xda app-developers app

joshnichols189 said:
If it works you didn't brick it.. If you don't need the RMA anymore just refuse the package and have them send it back.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I know about that, but I wanted to keep the phone and gift it to my cousin. So that's why I was wondering If I didn't refuse the package and kept it, will I still get charged the tax & the shipping or would it only cost me the retail price of the just phone? Which is $359.

rogerski1 said:
No wonder Google never has any phones in stock, they are all being RMA for people who "brick" there phone. Oh, or their screen has a "scratch" on it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
No need to be a sour puss about it. Google's priority is to take care of the customers who DO have a Nexus 4.
And btw thanks for adding nothing relevant to the OP.

risktaker84 said:
I know about that, but I wanted to keep the phone and gift it to my cousin. So that's why I was wondering If I didn't refuse the package and kept it, will I still get charged the tax & the shipping or would it only cost me the retail price of the just phone? Which is $359.
Click to expand...
Click to collapse
So call them and ask, or send them an email?

estallings15 said:
So call them and ask, or send them an email?
Click to expand...
Click to collapse
I did, the CSR wasn't to sure about it hence she will get in touch with me next week with more info.
I thought someone else probably went through the same situation who would have more insight on the matter but I guess not.

risktaker84 said:
I did, the CSR wasn't to sure about it hence she will get in touch with me next week with more info.
I thought someone else probably went through the same situation who would have more insight on the matter but I guess not.
Click to expand...
Click to collapse
You might try calling again and asking to speak to a supervisor?

estallings15 said:
You might try calling again and asking to speak to a supervisor?
Click to expand...
Click to collapse
Now now, you know we aren't fond of logic in these forums.
Sent from my Nexus 4 using Tapatalk 2

Motorola Extended Warranty

I've been meaning to dig into this and today I did.
The cost is 85 bucks for two years and you have 30 days from the date of purchase to add the coverage.
Covers everything but lost or stolen phone with a deductible of $39.00
This is cheaper than AT&T's insurance and the deductible is attractive vs their $200.00
to get it log on to motorola's website with your google ID
then go to my stuff
you'll see your phone listed and the option to add the coverage.
Seems like a no brainer to me.
I have no idea if you folks with unlocked bootloaders can get this or not.

I ordered this as well. makes all kinds of sense vs. att's 'insurance.'

gammite said:
I ordered this as well. makes all kinds of sense vs. att's 'insurance.'
Click to expand...
Click to collapse
I bought a device new from someone else so I wonder if I can use their receipt to purchase it for myself.

You will have to look at terms and conditions to see if it's transferable.

Sounds nice, but I got my phone through work.
So I could just get a new phone after a year. I'm going to ask next if I can just upgrade early and pay the upgrade fee myself. I'm hoping that I can and just be able to get a new phone faster.

Will this work with the vzw moto x? I can't find the option on motorola's site.

terabyte128 said:
Will this work with the vzw moto x? I can't find the option on motorola's site.
Click to expand...
Click to collapse
me neither, can anyone point it out? thanks

Going to do this Ops forgot I unlocked my boot loader, do you think Motorola will figure it out
Oh I'm up in Canada too, we don't have insurance on our phones
Sent on my Moto X

I have the T-mobile version and do not see the option to add the extended warranty.

I talked to a service rep from motorola, apparently it's att exclusive right now at least until the other carriers get motomaker customization
EDIT: gonna buy this cool-looking case instead http://www.amazon.com/gp/r.html?R=1...ef=pe_385040_30332200_pe_309540_26725410_item

Thanks for the heads up gunny. This is a no brainer.
Sent from my XT1058 using XDA Premium 4 mobile app

terabyte128 said:
I talked to a service rep from motorola, apparently it's att exclusive right now at least until the other carriers get motomaker customization
EDIT: gonna buy this cool-looking case instead http://www.amazon.com/gp/r.html?R=1...ef=pe_385040_30332200_pe_309540_26725410_item
Click to expand...
Click to collapse
I can second this. I bought mine on Verizon Edge, so I may just "Edge Up" when they get Moto Maker. Unless there is a Nexus 5 on Big Red...

Only available to motomaker phones? That sucks

bfroehlich said:
I can second this. I bought mine on Verizon Edge, so I may just "Edge Up" when they get Moto Maker. Unless there is a Nexus 5 on Big Red...
Click to expand...
Click to collapse
Ouch. You're paying for Edge?
Also re Nexus on Verizon: never again

Ironically I dropped my Moto X on saturday and cracked the screen. I called the support number and told the CSR I have Accidental Damage Warranty. He asked my the IMEI number of the phone and verified my information for shipping etc.
I was then told about my choices regarding advanced replacement or regular. I chose advanced. 5-6 minutes after I got off the phone I got the RMA emails from fedex and a new code to remake the phone on motomaker.
I was never asked to pay the $39 deductible.
I had to pay up front for the phone but I expected that.
I'm sure the CSR processed this all wrong. I wonder if, when Motorola gets my phone back and they see it's damaged, I'll have a problem getting the advanced payment refunded.
I clearly stated twice that I have warranty coverage. Things could be interesting in a couple of days when Motorola gets my old phone.

I forgot to check out before and now it won't let me add it anymore, I'm assuming it's because I'm a day past 30 days. On the phone with India now.

_MetalHead_ said:
I forgot to check out before and now it won't let me add it anymore, I'm assuming it's because I'm a day past 30 days. On the phone with India now.
Click to expand...
Click to collapse
bummer. Hope you get it straightened out

gunnyman said:
bummer. Hope you get it straightened out
Click to expand...
Click to collapse
Well "John" from India just told me that even though I m past the 30 days I will still be able to add it. He said someone from Moto Maker support will call me back within 4 hours and they will take the order for me. Good news, but I must say I'm skeptical. We'll see if anyone actually calls back.
Sent from my XT1058 using XDA Premium 4 mobile app

_MetalHead_ said:
Well "John" from India just told me that even though I m past the 30 days I will still be able to add it. He said someone from Moto Maker support will call me back within 4 hours and they will take the order for me. Good news, but I must say I'm skeptical. We'll see if anyone actually calls back.
Sent from my XT1058 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Their record for calling back isn't exactly stellar I'm afraid.
My new phone is out for delivery. I'll update this thread with info regarding the refunded advance payment when I get it.

gunnyman said:
Their record for calling back isn't exactly stellar I'm afraid.
My new phone is out for delivery. I'll update this thread with info regarding the refunded advance payment when I get it.
Click to expand...
Click to collapse
Yeah I'm aware. I pressed him to just let me hold for the next representative but he said I couldn't. We shall see what happens.
Sent from my XT1058 using XDA Premium 4 mobile app