I went through the forum and couldn't find any solution, so I decided to post it here and hoping for somebody to help:
There're 3 problems/issues:
1. The phone does not always show "H"(HSPA+) for data. It usually shows "3G", and when you try to access internet, after some 10 secs, it turns to "H". This is for when you are standing still in a location with good signal coverage.
2. When I'm in a moving car, the data speed gets really slow. Takes forever to load up xda for instance. Most of the time "3G" is shown. Sometimes "H"(HSPA+) appears for a random but generally short time period.
3. When moving out and in to Wind signal coverage, it takes very long for the phone to connect to Wind's service.
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Now don't tell me this is all because of Wind has bad signal, because if I put my sim card back to my old HTC amaze, none of the 3 issues above appears.
I know it's a known issue that Wind and Nexus 4 together has a problem, but I'm really looking for a solution to this as N4 is a really nice phone with Wind's unlimited data on it.
Someone help plz!!!!!!!:fingers-crossed::fingers-crossed::fingers-crossed:
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BTW. I called Wind customer support today and they give me no helpful solutions. They also admit that although they are officially offering the Nexus 4, they have no custom tweak on the radio/modem of the phone.
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update: since the phone stays on 3G when there's no internet loading, it's probably saving battery this way. But with Wind's poor network, it's better to always be on "H".....is there a way to do that?
same problem
When we first got on WIND eaarlier this year we needed to get a new sim card to fix reception issues so you may wantt to see if that's part of your issue? Wife's Google Nexus 4 iwas purchased right form tehgoogle store and is not modded in any way.
I don't know if it's the area I'm in (Burlington near upper middle and bronte creek) but reception on the Wind network is spotty at best. And it almost seems as if form Jan. 2013 to now it's gotten worse at my house.
We have the same problem on my son's LG Optimus 4X HD as my wifes Google Nexus 4 so maybe it's just winds coverage in certain areas?
If there's any mod. I can do to improve the crappy signal from WIND I would love it because right now we are shopping for a different carrier due to the reception problems.
I had a friend using Solavei with similar issues. Tried a new SIM card, same issue.
Eventually got a replacement from Play Store, solved issue - was a defect in first phone. The Play Store has great support.
Details like which ROM/build would be helpful. Which modems you've tried, etc.
Related
Hi!
I have the handset for few weeks and for couple of days I have a problem at the times to connect to internet. Look like Hero try to send data but there is problem with downlink. Some times when you turn off and on the internet it seemsd to be working at the times ....
I have already updated the software to the newest from T-mobile but still the same problem.
Any ideas ???
Thx
Well i have the same problem with Telus in Canada I thought it was a network problem but now you have me wondering if it is a defect.
same here on T-mobile UK in London... I noticed a reboot solves the problem most of the times... But I am not too sure why it happens in the first place. I noticed it seems to happen in very crowded locations rather than when I am somewhere with not too many people. Every time I install a new radio I hope to see the problem disappear, but it never really does. Quite disappointing... :-( Hope for a fix in the near future though.
I've been getting the same problem.
The HSDPA icon will change to 3G, then the connection will stall completely. I'll have to put the phone into airplane mode and back again to restore it.
T-Mobile tried fobbing me off with my contract didn't allow high speed data, to the next person telling me to just try it in a different post code, they're not aware of any problems, with finally the most recent tech support person telling me T-mobile is aware of a HSDPA and 3G problem that should be fixed in 5 days, please bare with us.
W*nkers.
I definately feel like I've bought a red herring with this phone. Or should have at least got it straight from HTC. I'm reluctant to put a new ROM on there so soon after getting it.
In Canada it seems like it is a network problem. I went out of town about a hour and data worked, came back and it did not work. Phoned and was told it is a network issue and to bear with it they are fixing the problem in a couple days. It seems odd that the same thing is happening in two different across the ocean at the same time though. Who knows if it is the same problem though.
I have the same issue with Orange till this weekend when the phone won't work on 3G at home at all even though it gets a signal. The 3G netwrk is down in my home cell area for a week so I'm stuck on 2G. 2G speeds on some sites are even better than 3G as it doesn't stall on the downlink.
I had this issue but it seems to be OK now. Probably a network issue.
Hi !
It look like the blame is the simcard
Someone suggest something and it give me idea. I have put bit of paper betwen simcard and the thing that hold it and then just a bit on top of it and does seem to have problem. It look like Hero have very sensitive simcard holder
Good luck
All fine here!
I'm in south London, UK and never seem to have a problem with the internet. I'm extremly impressed as on my bus journeys I frequently stream like radio without much problem. I hope things improve.
I'm also in south east london
I get awesome speeds with HSDPA, but not so great with 3G.
I generally stream from last.fm and it pretty much stalls when on 3G. Web-browsing on 3G alone is also not that great for me.
This sounds like it's more a problem with the coverage than the phone though (althoguh it's interesting that a reboot/re-enabling mobile net fixes it).
Couple of things to try:
1 - Download a speed-test and see what speeds you're getting.
2 - Check coverage here: http://www.t-mobile.co.uk/services/coverage/street-check/
im having problems to , i spend half the time on Wifi and only use mobile network if im out and about, but im barely getting 3g and im in heart of england (birmingham)
Hi All,
I've had my DZ for about a week now and on the whole have been very happy with it.
I have however had some issues with reception and internet connectivity.
Firstly the phone appears to lose signal more often than my previous phones. I thought if anything it should probably be better than my Tytn/TytnII.
Secondly sometimes it will appear to get 'stuck' on G instead of moving to 3G or H when I get to an area of improved reception. On these occasions I need to either reboot (and its fine) or turn flight mode on and off.
Other than this it's a great phone so if anyone is able to help (do I need to change any APN settings?) then that would be great.
Thanks - Jon
+1
I'm on T-mobile, and my Streak gets a lot better reception than my DZ.
I'm same network as you and I'm having no problems, it's even roaming to T-Mobile with greater ease than my Pro2 did!
I'm kinda the same. I had a hero on Orange which did the same thing, like you I cycled mobile network on/off to fix it. I suspect its somewhat dependent on where you are in the country though. My phone is sim free and I was going to switch to 3, everyone using them seems to report great 3g service. Anyone with experience?
Sent from my HTC Vision using XDA App
On my s2 when using 3g full bars I get no activity no internet whatsoever, this has been an issue from day one, using stock rom o2 or custom roms. Anybody getting the same problem? And is there a solution?
Ps but as soon as it switches to H, it works fine.
I was working today and using as a hotspot, and I was in area where it was just 3G, with full bars, and could not get on the net.
This is a bit of grrrrr moment. HTC desire no problem at all.
Anybody have any ideas?
have you altered any system settings? Try the SiM card from your HTC Desire.
Finally, try hard reset.
not altered anything . I used my virgin sim on desire and s2(same sim)
And how to hard reset on this thing?
Thanks for caring.
Here are the problems sorted by number of individual posts in descending order:
1) Battery
2) Wi-Fi
3) GPS
4) Sound
5) Camera
6) Screen
7) 2G/3G
While the 2G/3G problems people are experiencing are no doubt real, the magnitude is relatively low. People who changed carriers or used SIM cards from other carriers seemed to have had their problems go away. I know this isn't what you wanted to here but, compared to some of the other problems, this isn't a widespread issue and appears to be carrier/locale specific.
That is NORMAL it means you are in good area where it supports 3.5G / H
so when you use data it uses 3.5G and not 3G. It reverts back to 3G when you are not using the internet. Nothing crazy. It is normal. Search next time.
dk206
You are missing the point, in,certain areas where there is NO 3G+, ONLY 3G I get no internet, is this NORMAL too? Read first.
with all respect to all seniors, that is not a simple issue, basically there is no solution till now, some people working on replacements others waiting for cooked roms, i have this issue since two weeks now and i can assure you that a lot have the same issue, more didn't find out yet because simply the issue is unstable data connection which prevent you from using VOIP & Wifi hotspot, when ever the connection is turning from H+ to 3G it drops, anyways some links below having same issue:
http://forum.xda-developers.com/showthread.php?t=1073958&page=8
http://forum.xda-developers.com/showthread.php?t=1074396&page=3
http://forum.xda-developers.com/showthread.php?t=1088727
http://forum.xda-developers.com/showthread.php?t=1066710
a lot of people in MEA have this issue as well.
Hassanalaa said:
with all respect to all seniors, that is not a simple issue, basically there is no solution till now, some people working on replacements others waiting for cooked roms, i have this issue since two weeks now and i can assure you that a lot have the same issue, more didn't find out yet because simply the issue is unstable data connection which prevent you from using VOIP & Wifi hotspot, when ever the connection is turning from H+ to 3G it drops, anyways some links below having same issue:
http://forum.xda-developers.com/showthread.php?t=1073958&page=8
http://forum.xda-developers.com/showthread.php?t=1074396&page=3
http://forum.xda-developers.com/showthread.php?t=1088727
http://forum.xda-developers.com/showthread.php?t=1066710
a lot of people in MEA have this issue as well.
Click to expand...
Click to collapse
I just did some troubleshooting and found out using vodafon qatar sim solved the issue..on Qtel the problem persist.so for me i guess got to wait till SGS2 is launched in the middle east for samsung to update their firmware for carriers here.
Sent from my GT-I9100 using Tapatalk
I'm in Poland, one carrier's PREpaid didn't work, then another carrier's POSTpaid worked flawlessly, so I got that working carrier's PREpaid and after working initially it stopped now. My question is: do you think the 3g loss might be prepaid/postpaid issue?
Sent from my GT-I9100 using XDA App
I really doubt that it has to do with carriers, the phone's "3G" just doesnt work, it seems to want use HSDPA and up.
They really need to bring out a fix for this.
How long did they take to finally bring this phone out... Still no where near to getting it right. Shame, this could so easily be the best.
After being frustrated by no activity on 3G, I decided to try uskr's data fix. Although skeptical that it would fix anything, I tried it!
Amazingly enough, IT WORKED!
It really did, on one bar of pure 3G I get 0.3 down speed on speedtest on the phone and through hot spot.
The fix involves editing /system/build.prop
I add
ro.ril.enable.dtm=1
ro.ril.gprsclass=12
ro.ril.enable.3g.prefix=1
ro.ril.hsdpa.category=28
ro.ril.hsupa.category=9
ro.ril.hsxpa=3
To the bottom of the file using Root Explorer's text editor, on a rooted SG2.
Big ups to uskr
Hi,
I have a weird problem with my S4.
At work I have some areas with really bad coverage so sometimes the phone can stay for a few minutes (or even say 1h) out of service.
This is all normal. The coverage sucks, the building is weird, not problem here.
The problem is that when I go outside where the signal is normally full it does not register back to the network.
Even more it does not even go to "emergency only mode". On a few occasions I arrived back home (10Km + drive) until I realized people can't call me because the phone is out of service.
What is even weirder is the fact that on some occasions, even though the (no service) (/) sign is displayed mobile data works just fine.
My previous iPhone did something similar too - it took a while for it to recover signal after exiting the coverage black spots but never more than maximum 5 minutes.
To me it looks like a radio modem issue and maybe this is aggravated by the fact that my carrier uses the same 2100MHz frequency for both Data and Voice.
I would like to know if any of you have experience anything like this or if there is some app available that can monitor what's happening.
what network and firmware you on and wich s4 variant:thumbup:
Sent from my GT-I9505 using xda premium
I9505XXUBMEA I9505OXXBMF1
It's Europe standard i9505.
Network is Digi.Mobil Romania - but I doubt it's relevant since it can't get even emergency only (other networks).
so... any idea?
Android needs to work on it's notification. No Service and the reception bars only gauge voice coverage. You can test this out by using Service Mode to do a PS Only (data) attach instead of the standard PS + CS (voice) attach. It'll say no service, but data will be fine.
Emergency only, is when there is coverage from other operators but not yours. No service, means your way off the grid.
I've noticed the issue you describe and it's only on some firmwares. Try a newer one and see if you still have the same issue. But you might notice a drop in your battery life because your phone will be scanning all the time. If you're happy with no coverage at work, best to just turn it off and then turn it on when your outside.
Best option is to tell your operator about the lack of coverage. There's someone in charge of stats who get's beaten every time you drop a call. You'll get extra attention if you've got other businesses around you, so let them know that too.
Thanks for the reply.
I am already on the latest firmware and I noticed the same behavior on the firmware before this one.
Unfortunately I can't try out other modem versions (from other FW packages) as that would void my warranty.
avoid said:
Thanks for the reply.
I am already on the latest firmware and I noticed the same behavior on the firmware before this one.
Unfortunately I can't try out other modem versions (from other FW packages) as that would void my warranty.
Click to expand...
Click to collapse
but...what about reboot phone? i know isnt funny but until u find a problem u can just reboot ur phone while u are going out from ur office...or just try to enable and disable airplane mode
Of course reboot works but I am looking for a solution, not a partial workaround.
The most annoying problem is that if I forget to reboot it when I leave work it will not recover network connectivity even if I am in areas with very good coverage, areas where you would expect your phone to work.
It looks like when it decides to give up it does not try again. It is very weird that it also drops the signal from other networks (the "emergency only") even if it's well in their coverage areas. I guess I will have to switch phones... Even if this issue was present for the iPhone too it never took more than a few minutes for it to recover on its own. And I'm not an apple fan
Just to do some brain ecercise...do u keep in power save when u are out of signal ? Its possible that disable check after few tries
Sent from my GT-I9505 using xda app-developers app
It's not in power save. I only use that function in case of battery emergency.
Same problem here
Hello, I have the EXACT same problem here. I am in Argentina.
Now, I've been in the USA for a few weeks, visiting, and while my phone was roaming, I didn't have a single problem with my phone.
Since I came back, 3 days ago, I haven't had any problems in Argentina, either.
Is it possible that something got activated when the phone was registered to another company? (it was AT&T i believe)
If that's the case... maybe you can try putting a sim card of another company and see if you still have the problem?
Please let me know if you still have the same problem or if you got it solved. I would love to know something more scientific about all this.
I don't know if this is relevant, but my compass is off by about 30 degrees. Maybe my phone is defective?
THANKS FOR ALL YOUR HELP YOU CAN GIVE ME WITH THIS
---------------------
avoid said:
Hi,
I have a weird problem with my S4.
At work I have some areas with really bad coverage so sometimes the phone can stay for a few minutes (or even say 1h) out of service.
This is all normal. The coverage sucks, the building is weird, not problem here.
The problem is that when I go outside where the signal is normally full it does not register back to the network.
Even more it does not even go to "emergency only mode". On a few occasions I arrived back home (10Km + drive) until I realized people can't call me because the phone is out of service.
What is even weirder is the fact that on some occasions, even though the (no service) (/) sign is displayed mobile data works just fine.
My previous iPhone did something similar too - it took a while for it to recover signal after exiting the coverage black spots but never more than maximum 5 minutes.
To me it looks like a radio modem issue and maybe this is aggravated by the fact that my carrier uses the same 2100MHz frequency for both Data and Voice.
I would like to know if any of you have experience anything like this or if there is some app available that can monitor what's happening.
Click to expand...
Click to collapse
Hi I have similar issue,
My phone says its out of service or no signal or no network also I checked my sim card in other phone in the same place and it is fine. The i9505 model in ireland meteor provider was running ok until deicided to give a try to another network operator, when I changed the sim card it didnt only catch up the signal from new network provider but also it refuses to catch the old network provider. Funny thing is that I am receiving 3G but no signal bars and no service sign is beeing displayed. I am running latest official BTU (UK) firmware, the phone was never rooted, altough I had to remove the simlock and instal unbranded firmware. The phone worked fine with the newest updates for a month and now I am facing this trouble.
No factory resets nor installing same radio (couple of times) have helped. Also I used odin to instal same firmware (as it has locked bootloader) so I cannot revert back to other stock firmwares, but still no joy.
hope that someone faced the same problems and describe how to solve this issue. thanks
Since getting this phone last week, I love it, except for 2 issues. First, the hotspot, after disabling it, still shows up on my laptop as an available connection, and when this happens, the battery drain is significant. This happened 2 nights ago, I had disabled the hotspot before going to bed, and battery drained from full charge to ~55% overnight.
I noticed this issue the first day I had it, and tried a factory reset. That did not resolve the issue.
Today, to add another wrinkle to the problem, bluetooth would not connect to any of my devices. I used the option to "Reset Wi-Fi, mobile & Bluetooth," which worked for the bluetooth, but not for the hotspot. I had to reboot the phone for that to work properly.
In some troubleshooting on the hotspot issue, when disabling the hotspot, my laptop will disconnect, but it still shows the hotspot from the phone as an available connection, though it can't connect at that moment. This problem isn't consistent, though it's happened at least twice.
I'm running the latest stock Essential software.
If anyone has had any experience with this issue, or has found a solution, please share your knowledge. Thanks!
I never had problems with BT when this was my primary phone.
What made me switch back to my Huawei Mate 9, was the signal issue I had with the Essential.
I mean everything on this phone worked PERFECT, but, using the straight talk sim (tracfone/at&t),
I had problems maintaining a signal at time, where I NEVER had signal problems before.
p51d007 said:
I never had problems with BT when this was my primary phone.
What made me switch back to my Huawei Mate 9, was the signal issue I had with the Essential.
I mean everything on this phone worked PERFECT, but, using the straight talk sim (tracfone/at&t),
I had problems maintaining a signal at time, where I NEVER had signal problems before.
Click to expand...
Click to collapse
That's interesting. I'm wondering if this has anything to do with this phone being a universal carrier phone. I'm on Verizon, and this phone is perfect on signal strength. Since the Huawei is a GSM only phone, perhaps it works better with GSM carriers.
By the way, nice signature. I'm the co-host, AKA sideshow, for Armed Lutheran Radio.
pastorbennett said:
That's interesting. I'm wondering if this has anything to do with this phone being a universal carrier phone. I'm on Verizon, and this phone is perfect on signal strength. Since the Huawei is a GSM only phone, perhaps it works better with GSM carriers.
By the way, nice signature. I'm the co-host, AKA sideshow, for Armed Lutheran Radio.
Click to expand...
Click to collapse
Don't really know...it has the GSM bands that at&t uses, 2,4,5,17,30
I think it might be similar to when Apple slapped a metal cover on the back of their phones and
had signal issues. One of these days when I'm bored or snowed in, I might play around with seeing I
can get the back off and see if that changes anything.
I know its not what you wanna hear but try putting it on 3G mode only.
Where i live i get inconsistent or no signal if im in 4G mode from T-Mobile. If i travel south to a bigger city, i can run 4G all day long and no issues. If you get H+(3G) when you set it to 3G, then it might be a band/carrier issue with 4G in your area.