Hi,
I have a weird problem with my S4.
At work I have some areas with really bad coverage so sometimes the phone can stay for a few minutes (or even say 1h) out of service.
This is all normal. The coverage sucks, the building is weird, not problem here.
The problem is that when I go outside where the signal is normally full it does not register back to the network.
Even more it does not even go to "emergency only mode". On a few occasions I arrived back home (10Km + drive) until I realized people can't call me because the phone is out of service.
What is even weirder is the fact that on some occasions, even though the (no service) (/) sign is displayed mobile data works just fine.
My previous iPhone did something similar too - it took a while for it to recover signal after exiting the coverage black spots but never more than maximum 5 minutes.
To me it looks like a radio modem issue and maybe this is aggravated by the fact that my carrier uses the same 2100MHz frequency for both Data and Voice.
I would like to know if any of you have experience anything like this or if there is some app available that can monitor what's happening.
what network and firmware you on and wich s4 variant:thumbup:
Sent from my GT-I9505 using xda premium
I9505XXUBMEA I9505OXXBMF1
It's Europe standard i9505.
Network is Digi.Mobil Romania - but I doubt it's relevant since it can't get even emergency only (other networks).
so... any idea?
Android needs to work on it's notification. No Service and the reception bars only gauge voice coverage. You can test this out by using Service Mode to do a PS Only (data) attach instead of the standard PS + CS (voice) attach. It'll say no service, but data will be fine.
Emergency only, is when there is coverage from other operators but not yours. No service, means your way off the grid.
I've noticed the issue you describe and it's only on some firmwares. Try a newer one and see if you still have the same issue. But you might notice a drop in your battery life because your phone will be scanning all the time. If you're happy with no coverage at work, best to just turn it off and then turn it on when your outside.
Best option is to tell your operator about the lack of coverage. There's someone in charge of stats who get's beaten every time you drop a call. You'll get extra attention if you've got other businesses around you, so let them know that too.
Thanks for the reply.
I am already on the latest firmware and I noticed the same behavior on the firmware before this one.
Unfortunately I can't try out other modem versions (from other FW packages) as that would void my warranty.
avoid said:
Thanks for the reply.
I am already on the latest firmware and I noticed the same behavior on the firmware before this one.
Unfortunately I can't try out other modem versions (from other FW packages) as that would void my warranty.
Click to expand...
Click to collapse
but...what about reboot phone? i know isnt funny but until u find a problem u can just reboot ur phone while u are going out from ur office...or just try to enable and disable airplane mode
Of course reboot works but I am looking for a solution, not a partial workaround.
The most annoying problem is that if I forget to reboot it when I leave work it will not recover network connectivity even if I am in areas with very good coverage, areas where you would expect your phone to work.
It looks like when it decides to give up it does not try again. It is very weird that it also drops the signal from other networks (the "emergency only") even if it's well in their coverage areas. I guess I will have to switch phones... Even if this issue was present for the iPhone too it never took more than a few minutes for it to recover on its own. And I'm not an apple fan
Just to do some brain ecercise...do u keep in power save when u are out of signal ? Its possible that disable check after few tries
Sent from my GT-I9505 using xda app-developers app
It's not in power save. I only use that function in case of battery emergency.
Same problem here
Hello, I have the EXACT same problem here. I am in Argentina.
Now, I've been in the USA for a few weeks, visiting, and while my phone was roaming, I didn't have a single problem with my phone.
Since I came back, 3 days ago, I haven't had any problems in Argentina, either.
Is it possible that something got activated when the phone was registered to another company? (it was AT&T i believe)
If that's the case... maybe you can try putting a sim card of another company and see if you still have the problem?
Please let me know if you still have the same problem or if you got it solved. I would love to know something more scientific about all this.
I don't know if this is relevant, but my compass is off by about 30 degrees. Maybe my phone is defective?
THANKS FOR ALL YOUR HELP YOU CAN GIVE ME WITH THIS
---------------------
avoid said:
Hi,
I have a weird problem with my S4.
At work I have some areas with really bad coverage so sometimes the phone can stay for a few minutes (or even say 1h) out of service.
This is all normal. The coverage sucks, the building is weird, not problem here.
The problem is that when I go outside where the signal is normally full it does not register back to the network.
Even more it does not even go to "emergency only mode". On a few occasions I arrived back home (10Km + drive) until I realized people can't call me because the phone is out of service.
What is even weirder is the fact that on some occasions, even though the (no service) (/) sign is displayed mobile data works just fine.
My previous iPhone did something similar too - it took a while for it to recover signal after exiting the coverage black spots but never more than maximum 5 minutes.
To me it looks like a radio modem issue and maybe this is aggravated by the fact that my carrier uses the same 2100MHz frequency for both Data and Voice.
I would like to know if any of you have experience anything like this or if there is some app available that can monitor what's happening.
Click to expand...
Click to collapse
Hi I have similar issue,
My phone says its out of service or no signal or no network also I checked my sim card in other phone in the same place and it is fine. The i9505 model in ireland meteor provider was running ok until deicided to give a try to another network operator, when I changed the sim card it didnt only catch up the signal from new network provider but also it refuses to catch the old network provider. Funny thing is that I am receiving 3G but no signal bars and no service sign is beeing displayed. I am running latest official BTU (UK) firmware, the phone was never rooted, altough I had to remove the simlock and instal unbranded firmware. The phone worked fine with the newest updates for a month and now I am facing this trouble.
No factory resets nor installing same radio (couple of times) have helped. Also I used odin to instal same firmware (as it has locked bootloader) so I cannot revert back to other stock firmwares, but still no joy.
hope that someone faced the same problems and describe how to solve this issue. thanks
Related
Hi everyone, my HD2 just stopped working with no signal at all.and shows a exclamation all the time, sim cards are no problem. i've updated the phone with official sw, still have this problem at the beginning.
has the phone been blacklisted?
is the phone turned on in wireless mode in settings? ( ya never no)
is it still under warranty?
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
sebstermw said:
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
Click to expand...
Click to collapse
Just phoned my provider in regards to my phone, quoted the emei and have been told the phone is blacklisted.
they are sending a request to have it unbarred. will post the outcome.
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
This is possibly a fault with the timeout of the HTC HD2. Could be once it tries to connect when out of signal the device gives up after a number of attemtps.
Does anyone know?t
paul211b said:
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
Click to expand...
Click to collapse
I was searching before posting for just this problem.
It is really irritating me. The phone can jump from deciding there is no signal to sometimes even going to full-bar "H"!
I hav currently resorted to turning off 3G as at least that way I am eliminating the idiocy of it prefering 0/1 bar of "H" vs near full non-3G reception for calls.
Even so at times it will just sit there for ages having dropped a signal with the exclamation showing and then jump back to life [in the same place] with good reception.
I am also on Voda UK
Mine has done that twice, in 4 months. 1 time phone was turned off inside connections, no idea how? 2nd time I just shut off, & back on, signal was back, hasn't happened in months now?
so does anyone have a solution to this problem?
I've checked with my service provider and my phone is not blacklisted...
My SIM card seems fine and everything else seems fine, except it keeps giving me the exclamation mark.. most of the time i notice it's when i get out of the lift (but that could be because that's when i usually check my phone before I put it on my desk).
There are many occasions (probably 5+ times/day) where I turn my phone on (ie, off standby) after it's been sitting on my desk for an hour or so to check calls, etc and there is that dreaded exclamation mark.
I know the area around my desk does have a signal because the guy next to me on the same network has a strong 3G and 2G signal.
Sometimes going to Comms to turn airplane mode on and off to force it to look for a signal works, but sometimes it doesnt.
I've tried soft-resetting, hard-resetting, using different radios, different ROMs, etc and still no good.
Funny thing is, it's only been happening over the past 2-3 weeks.. and I'm not sure what triggered it.
It's really starting to frustrate the crap outta me and friends have been asking why they can't get through...
Any help would be appreciated.. . I'm trying to avoid sending it to the HTC service centre if I can because they're slooooow and the stories I've read about my local centre are pretty bad (when I had my HTC diamond).
Solved:upgrade your rom everything gonna b in place
Upgrade to what?
I am having the same problem, for a hile now. Been fiddling with phone settings parameters, trying to see the effect. One particular combination so far seems to work. Try this: Comm manager --> Phone --> Tap Change Phone settings --> Menu --> Advanced network --> GPRS --> select CHAP authentication --> then CSD Line Type --> select Data rate 9600(v.110). Then OK, Back, and Done with the Comm manager. Observe if the network pickup performance (switching from non-existent H or 3G to E or G) works better for you after that. It does better for me, so far.
I'm having the same problem - NO SIGNAL
Any solution?
i recently discovered that for my problem, it was to do with the earphones. Not sure why, but it only seems to happen to me not long after i plug or unplug the earphones.
I usually have my HD2 on my desk with the music going while I work, but every hour or so, I unplug the earphones and take my phone by itself out with me for a cigarette.. then I come back and plug the earphones back in.
Often when I'm about to head downstairs, I turn on the screen while the music is still going and i see the "!"... as soon as I unplug the earphones, the bars indicating reception comes back straightaway!
Not sure if it's a coincidence or whether it really does have something to do with the earphone/earphone jack.
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
htc hd2 no signal
i having a hard time with my htc hd2 its been a week that i dont get a signal and my phone dont recognize my sim..i read a lot of suggestion and help here in forum but all of them did'nt work...
please help i had htc hd2 been brought here in italy.im using wind operator.
Please somebody help!!
Manila Version: 2.5.20153712.0
Rom Version: Energy Rom
Radio Version: 2.07.50.27_2
paul211b said:
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
Click to expand...
Click to collapse
I have just bitten the bullet and accepted the phone is crap at swithing between 2G and 3G signal so turn off 3G in a couple of locations when I know I get this problem [home - I can use WIFI] and my office.
HTC would not be drawn at all on un updated Radio and this problem being "fixed" in USA ROMs
Fixed
the very easy fix is to do this :
settings _ personal _ phone _ network then make network selection to manual ,, then choose ur provider,,, then u will have signal,, after that u can turn it back to automatic
100% working
Thanks a "fix" not a solution.
Rather silly to have to jump through hoops to make a mobile phone recognise available reception
Have the same problem
I have the same problem now, any solution for that?
I have my sgs for 2 weeks now. GSM disconnects around every 2 days.
At service mode (*#*#4636#*#* - Phone information) i can see this repport:
GSM disconnects:
====DATA=====
State: inactive
disconnected with last try
at 00:59
fail because No Error
The question is: why does this happen?
Is this an android issue or a hardware problem?
Any pointers?
Thanks in advance
.
do you ever enter a building, subway, or some other location where the GSM becomes poor?
AllGamer said:
do you ever enter a building, subway, or some other location where the GSM becomes poor?
Click to expand...
Click to collapse
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
betoNL said:
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
Click to expand...
Click to collapse
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
AllGamer said:
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
Click to expand...
Click to collapse
Well I installed all kind of apps. but i have the feeling this problem was happening even before that.
And I dont need widgets to control data ( I think) because I set the sgs to use 2g networks only and I dont have apn configured( section is empty. Internet connec. only via wifi.
hondaguy said:
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
Click to expand...
Click to collapse
Well, my sim card is VERY old (2002) and the carrier (Telfort) is roaming into another carrier's network (Kpn) with no extra costs of course like real roaming, but still roaming (I get the little "R" next to the signal strenght bars)
Anyway this never happened with the Nokia 5800xm running Symbian OS and using the same sim card...
Starting to get pissed of with Android...
With Symbian you hack or root or tweak because you want to, not because you NEED to like with Android....
And then you prob. get side effects...
Thank you guys for your time
I would get a new sim card if I were you. Every android phone that I have had seems to work better with a good 3g sim.
Get a new SIM card.
same problem, different phone
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Maranevim said:
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
Click to expand...
Click to collapse
Why you think the problem will be gone if it's still android and I also got it with my sgs? Or are you counting on Froyo?
Yesterday I upgraded my sgs to froyo jpc with kies. I am new with Android but the post of Aery was so clear that i didnt resist: http://forum.xda-developers.com/showthread.php?t=769400&highlight=froyo+upgrade
I did get stuck on reboot but could get out of it after applying a cache/data/factory reset on recovery mode (3 buttons)
Now I am being carefull with the 3rd party apps., and so far so good, no gsm disconnections .
Froyo is of course better that eclair but Android is still disappointing to me.
You flashed Android onto a WM device (i'm impressed); could you not teach me how to flash Symbian onto my SGS?
Voice dialing (over bluetooth or not) and proper connectivity control (network, data, gps and bluetooth) of android is years behind Symbian; and such a well written, light OS, it will just fly on a high-end hardware like the sgs; but that is an issue for another thread.http://forum.xda-developers.com/showthread.php?p=7938430#post7938430
Pls keep reporting..
AllGamer said:
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Click to expand...
Click to collapse
I think indeed that's not the same issue. My problem is that the radio signal get turned off during inactivity. That's why I got connection back after reboot: radio signal gets turned on again; later I learned how to turn radio signal back on without rebooting, but that is just a remedy , no real solution.
Try to upgrade to froyo, make a factory reset and be carefull with 3rd party apps. With froyo you will need less interfering tools anyway
I dont thing that my old sim card is the problem, but i'll try to replace it anyway...but first things first
Btw dou you have 3g turned on? Cause I never...
Another mistery: When I have 3G on I see those bars (signal strenght) dancing and that "death grip" thing happening:http://www.youtube.com/watch?v=LROTHrTR92k
But when I have it on 2G only the bars doesnt move even if I strangle it with both hands.....
Please repport later how it's going...
I had the same issue, i sent mine back and got my money back, i had also tried with different simcards and resets and nothing worked.. so hopefully my new galaxy wont have this problem. Its strange that these problems are so rare though.. But as long i get it going ill be a happy man.
fourth day with JPC ( and 4 days after a factory reset) so far so good no disconnections . I think problem is gone...
Today just to be safe, I got a new sim card....the other one was too old anyway(8 years)
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
alpachiles said:
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
Click to expand...
Click to collapse
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
yesterday i was swiching sims to determine if is a sim fault and suddenly i have my 3g/h back. happy owner again. i've tried all to do this, from firmware upgrade to servide mode settings..i don't know why but i'm ok again...
betoNL said:
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
Click to expand...
Click to collapse
Hello,
I know its been a long time since you wrote this thread but I just came by it!
I have the exact same problem with you (I had it since August) even now with the official froyo. I tried factory reset and no new apps (that could cause the problem) but it still disconnects randomly in GSM mode. However, when I have it on auto (gsm and wcdma) I have no issues. I just disconnect data from the power button in froyo. I am wondering if you ever found a solution..
Chryssa
Well, I am subscribed to this topic so I saw your post.
Good and bad news:
First the bad one: No solution yet, it keeps disconnecting IF I stay on "gsm only".
And the good (or a little better) news:
I noticed that on sgs, using "gsm only" or "gsm/wcdma (auto mode) makes no difference on battery consumption....
By the way, this is a Samsung issue, not really an Android one.
On a HTC Desire HD, you can use "gsm only" mode with no problems...
Thank you for your answer!
I noticed that about the battery too. So not too bad, I just have to keep it on auto mode then..
Same issue
Im having the same issue but in a optimus t the worst part is that i cant get service at all.. when i press change network preferred it wont change and when i try to press on turn on radio it wont work either....
Bit of an odd one. Basically at home with the phone on my home network T-Mobile I simply can't get a GPS fix. This problem has only happened in the last couple of weeks previously its been fine, a fix within seconds.
As some of you may know T-Mobile and Orange in the UK have now enabled roaming between the 2 networks. If I force the phone to roam onto Orange I get a GPS fix with-in a minute. Switch the network back to T-Mobile back to no fix.
If I'm in a different area, network on T-Mobile, fix within seconds. I thought maybe it's quick GPS wrongly loading the wrong area because of an issue in the cell db, I've set quick GPS to never update and now the GPS appears to cold start although quick GPS still says the data it has is valid for x number of days.
I've tried defaulting the phone but exactly the same with defaults and using GPS Test rather than TomTom.
Does anyone have any ideas? Is anyone else having the same issue?
I just tried another test. I roamed onto Orange and got a GPS fix in TomTom, I then set my network back to T-Mobile and the GPS fix was lost! As I switched networks I left TomTom running in the background.
A bit more testing. If I force the phone onto 3G T-Mobile the GPS works fine. My theory is what ever frequency the cell here operates on (some 5 miles away in the 1800MHz band) must be causing the some issue with the hardware
I'm thinking that most people wouldn't be able to experiment to see this, I'm just lucky or unlucky depending on how you look at it that I'm in a position where I can switch networks therefore changing frequency within the 1800MHz band and I can stay in the same place to test it. I've had in the past where the GPS would loose its fix for no reason and then just come back while travelling on a motorway I wonder if this was the same thing. Also the chances of someone owning a HD2 using the GPS and being on a cell who's frequency causes a problem is pretty small, and if your travelling you're likely to just think it's dropped for some reason, and oh yes it's back again now so think no more of it.
You are getting confused between GPS and GPRS.
GPS is the satellite system that you use to pinpoint your location (as with TomTom). If your phone is indoors or has a restricted view of the sky, then it cannot receive a signal.
GPRS is a data connection between your phone and the telecoms company. It is basically 2.5G, which way a intermediate step before 3G became set up.
fred_up said:
You are getting confused between GPS and GPRS.
GPS is the satellite system that you use to pinpoint your location (as with TomTom). If your phone is indoors or has a restricted view of the sky, then it cannot receive a signal.
GPRS is a data connection between your phone and the telecoms company. It is basically 2.5G, which way a intermediate step before 3G became set up.
Click to expand...
Click to collapse
No, completely understand the difference between GPRS and GPS
I've proven with out a doubt that when using the t-mobile cell serving our house (2g) there is no GPS signal. Use another network still 1800 and there is GPS, use 3g, or move to another area on t-mobile there is GPS.
GPS was working at home while on t-mobile upto a couple of weeks ago, I can only think that the cell has had some work done and has changed frequency.
twerki78 said:
No, completely understand the difference between GPRS and GPS
I've proven with out a doubt that when using the t-mobile cell serving our house (2g) there is no GPS signal. Use another network still 1800 and there is GPS, use 3g, or move to another area on t-mobile there is GPS.
GPS was working at home while on t-mobile upto a couple of weeks ago, I can only think that the cell has had some work done and has changed frequency.
Click to expand...
Click to collapse
Silly question, but have you got AGPS activated? Because it can give you a rough location based upon the local cell transmitter info and any GPS satelite signals you may be recieving.
fred_up said:
Silly question, but have you got AGPS activated? Because it can give you a rough location based upon the local cell transmitter info and any GPS satellite signals you may be receiving.
Click to expand...
Click to collapse
I have AGPS disabled. I doubt my operator supports it. I have tried with QuickGPS disabled and enabled but makes no difference.
If I get a fix while on Orange, leave which ever GPS enabled application I have running, running in the background, force the phone back onto my home network (TMobile), go back to the GPS application there's no fix and no satellite signal being received not even a hint.
I've also tried with the SIM card removed and GPS performs perfectly!
Thank you, I thought I was going mad - my GPS has been working perfectly since I got the phone 6 months ago but in the last week has been dropping out or refusing to start at all.
I tried a hard reset, which fixed the problem until I started driving the next day - after a few minutes TomTom lost it's way. Using a bluetooth GPS proved the signal was good, so I was coming around to the idea that the phone was broken...
I have also now read other users that have had GPS problems when roaming, although usually when switching between countries.
Looking on the T-Mobile website about the orange roaming issue it say 'there might be a few quirky side-effects' but I haven't even signed up for the Orange roaming option, sounds like T-Mobile has changed something for everyone?
I have read that fixing the network choice to manual, not auto, can help with GPS issues while roaming - I've yet to test this.
boomboomer said:
Thank you, I thought I was going mad - my GPS has been working perfectly since I got the phone 6 months ago but in the last week has been dropping out or refusing to start at all.
I tried a hard reset, which fixed the problem until I started driving the next day - after a few minutes TomTom lost it's way. Using a bluetooth GPS proved the signal was good, so I was coming around to the idea that the phone was broken...
I have also now read other users that have had GPS problems when roaming, although usually when switching between countries.
Looking on the T-Mobile website about the orange roaming issue it say 'there might be a few quirky side-effects' but I haven't even signed up for the Orange roaming option, sounds like T-Mobile has changed something for everyone?
I have read that fixing the network choice to manual, not auto, can help with GPS issues while roaming - I've yet to test this.
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I've had the issue for a couple of weeks I would say. Certainly last weekend I couldn't get a fix for ages when I set off and it wasn't until I was a way away from home that the GPS got a fix. This was before the roaming got switch on, of course it doesn't mean they were not doing something with the cell/network.
I too can get a perfect fix with external GPS or with a GPS nav system, or by changing networks! I've also tried another SIM card in the phone, again T-Mobile and get the same results.
I've attached some screen shots.
1st T-mobile no satellites, you'll notice that there isn't so much of hint of signal.
2nd Changing network.
3rd T-Mobile Orange and GPS fix.
All screen shots were taken with the phone in the same place.
Just come back from a drive just to test the GPS. Basically driven 30 miles away from home fixing the phone to T-Mobile and 2G and the only time I got a GPS fix was when the phone lost signal.
Parked in a layby and switched over to orange and got a fix with in a few seconds! Just can't figure out what the connection with being on T-mobile 2g is!
What Radio version is your phone using?
fred_up said:
What Radio version is your phone using?
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Have the same issue with various official T-Mobile ROMs.
I had a play with updating my AGPS settings last night using the Google settings from this thread: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=544421 when working on Orange couldn't notice any difference, with T-Mobile still not GPS fix.
I left the GPS running over night on T-Mobile, admittedly indoors but somewhere I know I get a fix, there was still no fix 7 hours later.
I live in a rural village covered only by one cell mast. GPS starts and runs fine at home with or without the phone turned on. if I walk over the other side of the hill, different cell mast, the GPS drops out immediately - I can't test if 3G fixes the problem as it doesn't work here. Once the GPS has stopped I can't get it to start again, even switching the phone off to airplane mode doesn't help. Only a soft reset, with the phone still in airplane mode will allow the GPS to start.
Switching the phone back on and the GPS drops, however walking back over the hill to home - back to my original cell mast and the GPS starts again.
I'm pretty sure t-mobile have rolled out a change to their 2G system, but not to all masts? rural ones maybe last done hence why my home cell still works.
How to proceed from here? T-Mobile are kind of hard to talk to.....
One thing I did notice was in Memory Map the satellite view normally flicks across satellite numbers until it finds a signal, if the T-Mobile problem occurs this process stops and it would appear to have frozen the service?
I take back the hard to talk to part of my last post, I emailed support from the website and they phoned me back within 2 hours!
As to be expected they couldn't give any instant answers but I gave this thread as a reference and the problem is to be escalated.
The call centerthen phoned me back and asked if I was happy, also to offer me 30 minutes free calls for next 3 months - very nice thank you.
Good work boomboomer. Hopefully T-mobile will find something. I'd like to know what they find, still can't understand the connection between a GSM network and GPS though. I haven't tried a controlled test with flight mode but will try that later. Out of interest what part of the country are you in? maybe it's just a pocket of cells that are affective? I'm in the BA8 postcode area.
The problem certainly only affects 2G, 3G is fine.
I'm out of the country this week but fingers crossed T-Mobile will find the problem. It's nice to know I'm not the only one with a problem.
I'm quite a distance away, DT2 here.
I've been asked to test the GPS over the next few days and keep a log of when and where it doesn't work, they said their network people will ring me soon.
At least this fault is 'interesting' in the words of their technical support guy, he'd never heard of anything like it, so there's hope they will give it some time.
On the plus side they've also given me a free month of internet, so I can't fault their customer support focus.
Incidentally, do you have SPB shell installed? This was the only change I'd made on my phone at the time this problem started.
boomboomer said:
I'm quite a distance away, DT2 here.
I've been asked to test the GPS over the next few days and keep a log of when and where it doesn't work, they said their network people will ring me soon.
At least this fault is 'interesting' in the words of their technical support guy, he'd never heard of anything like it, so there's hope they will give it some time.
On the plus side they've also given me a free month of internet, so I can't fault their customer support focus.
Incidentally, do you have SPB shell installed? This was the only change I'd made on my phone at the time this problem started.
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I didn't get chance to do any testing today at Heathrow as ended up being a bit rushed. I wouldn't say your not a million miles away. 22miles ish, the Cell that covers our home is in Dorset which is pretty useless when you have to call 999 because you get connected to Dorset who then can't pass you to Somerset and you end up being in a situation where you have no way of contacting Somerset 999 not great in this day and age! But I'm not going to get started on that one on this topic.
It's quite possible its a regional problem.
No I haven't installed SPB shell, I have tried it with a defaulted phone but still had the same problem.
I'm out the country now until Friday, but will do some testing when I return on my return journey. I'll fix the phone to 2g T-mobile and keep an eye on where the GPS drops out.
Oh dear, just got a call from T-Mobile technical networks - they don't support GPS as part of their service and won't be spending any time on the problem, case closed. They did say the problem seems to be with HTC devices only, blackberrys are not effected so it sounds like they have heard of the issue eleswhere?
Looks like it's a network switch required to solve the problem, shame that as I've been with T-Mobile for over 7 years.
boomboomer said:
Oh dear, just got a call from T-Mobile technical networks - they don't support GPS as part of their service and won't be spending any time on the problem, case closed. They did say the problem seems to be with HTC devices only, blackberrys are not effected so it sounds like they have heard of the issue eleswhere?
Looks like it's a network switch required to solve the problem, shame that as I've been with T-Mobile for over 7 years.
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Hmm, T-Mobile sold me the phone for use on their network, the phone is sold with a GPS, that now doesn't work on their network surely they need to spend sometime working with HTC to resolve the problem.
I do have a case open with HTC under the ref 10gbc410001235 they were supposed to be taking it up with tier 2 but as yet I've not heard anything back. I'll have to follow it up when I'm back in the UK. It might be worth you also logging a fault with HTC quoting my ref. at least if 2 people call in with the same problem they may start to think it's not just one crazy with the issue!
My other half has a HTC Desire, I haven't checked the GPS on her phone. Not sure if they use the same chipset, of course one is WM the other android. I wonder if its a problem for all HTC phones or just the HD2?
Hi all,
I flashed my phone, and thought I’d go with Darky's Raw Steel Edition (4.1), which is awesome btw. I installed it correctly, installing I9000XWJM8 first (the MODEM and PDA, not CSC as none seemed to come in the package).
Everything was working smoothly until I realise 3G/Data Network is no longer working (it did previously). Not only that but it seems it won’t connect to my service provider (Three) at all (emergency calls only), and I’ve also now noticed GPS doesn’t seem to work at all, I can’t even get into GPS test mode. Wireless does however work though it being off, or on, has no impact.
I’ve tried:
Flashing different firmware - Stock JM8 and Doc Froyo’s latest JPO.
Hard Reset
Deleting and re-entering APN settings, though they were correct and already on the phone anyway.
Testing my SIM on another phone – signal is strong, inc. 3G on that.
I’m really at a loss here. Any ideas anyone?
Thanks
UPDATE: So, I won't bump this myself, but incase anyone finds this thread in the future: the gprs, gps, 3g, etc all work - just not in my house, on the SGS, anymore. I have no idea why - my other phone, it's fine.. and it used to be fine with this phone too. I'll update again if I figure it out.
the other phone works fine with the same sim you are using in the SGS?
Yep, the same SIM works in my old Nokia 6600 fold, people in my house also with Three are getting solid reception right now. 4-5 bars with 3g established.
It worked beautifully all the way home from work on the bus, just not in/around my house.
It's as if the local cell towers near my house have blocked my SGS specifically (can't receive calls or texts either). I did turn the wireless on and off in short succession (which would cause the gprs/3g to try to re-establish each time).. maybe I flooded them and they blocked my IMEI? Or is that just a ridiculous idea?
The real odd thing is GPS not working either (again, just around my house/street); surely it doesn't need a cell site for that?
It does seem as if I can't download apps from The Market anymore either, and have tried various cache clearing solutions to fix it (problem occurred roughly when I noticed my reception was nill).
You might have a problem with the band selection thing of your phone.. have you tried downloading/speed test when you /do/ get a connection? If it seems capped at 40kbps, you might have the same problem I experienced before, of being stuck on 2g. (Despite settings saying otherwise).
I fixed it by doing the solution to having a missing 850 band, the thread of which is found somewhere in this forum.
Thanks. That sort of worked earlier.
It made a slow data connection, and some texts came through.
I then went out to a location a few miles away, had a look and it was still on a slow connection type for a few mins, then all of a sudden it went to HSPDA (with the occasional 3G flicker) and was blistering fast.
Now that I'm back home, I've lost all reception again and can't make/take calls
[EDIT] Clicking around my phone in the hopes of finding something: checked product code in my nv_data.bin file with SGS Toolbox, and it's showing I9000HKDKOR; whilst the backup is showing I9000HKDH3G - could I be on to something? I backed up my efs folder after rooting before doing anything else - so, going to try restoring that.
I have a hunch based on a 2 year old post (http://forum.xda-developers.com/showthread.php?t=445913).
From what I understand, Three UK piggy back on Orange's network when Three's 3G cell towers are out of reach. Orange don't provide Three users with the full service though, just 2G and I'm guessing they prioritise Orange customer traffic.
I think when I flashed my phone, I removed code commanding the phone to prefer Three cell towers. Without that code, the phone simply goes to the strongest/first signal it detects. I'm guessing in the area near where I live, it's Orange (or maybe any old network which is why I'm often getting Emergency Calls only).
This is all guesswork. I'm hopeful, seeing as if I quickly switch the SIM to my two+ year old phone, then I quickly get 5 bars and 3G.. unless the SGS's signal issues really are *that* bad.
http://forum.xda-developers.com/showthread.php?t=831022
Try see if you have the symptom of a missing band?
Hi Nwsk, I tried that before and assumed it didn't work, but actually the change isn't sticking. Which seems to be the case for a couple of others! Thanks for pointing me back to it!
[Edit]
Ohhhh dear. Now I have another theory (I really hope I'm wrong).
I've just read on a thread that some phones don't have the 850 Band, it's down to a lack of hardware support. I'd wager every Three UK branded phone sold will have the correct hardware as stock. I sent my phone back to Samsung for repair, they said they replaced the motherboard.. inference: they replaced it with one without the WCDMA 850 support.
Hmm, I'm definitely no authority on this, since I'm just guessing.. but I figure if that if was a true hardware defect, you wouldn't even be able to get it temporarily?
Are you using any 'battery-saving' type apps? Something might be messing up and keep reverting the settings. I had this occur to me a second time when I was trying out the superpower app here, I think it conflicted with another app I was using, and it borked out my network connectivity. Somehow fixed that after a few reboots, and lots of messing around in the phone debug menu with the 3g/2g thing, it suddenly worked again.
I've not seen it manage to get onto 850MHz WCDMA in my house for a while, not since the mobo got replaced (I should qualify that with a statement on my bad memory ). It will occasionally latch onto something if I walk around the house, giving me a slow data connection with the G symbol showing - it will drop pretty quickly.
Messing around while I write this, I've just realised if I set my phone to GSM(2G) with roaming [Three UK phones need this on so they can connect to Orange towers], then it does establish a data connection at 1800mhz. If I force WCDMA only, I get NOTHING. Setting both/auto leads to it being dodgy/instable, as I've discribed above.
My Nokia 6600 supports 850mhz UMTS, which would explain why it's working well inside my house.
I don't think it's an app. I've flashed a few different firmwares in an effort to get this fixed, it's currently on official Froyo JPO (not even rooted!) with Multi-CSC and a few completely harmless apps. I'd try the stock Three firmware if it was available somewhere.
I'm hoping it's software like you suggest! I will tinker away for now!
Thanks for all the help, at least now I'm fairly sure I'm on the right track!
Helo all..
I just brought that phone s4 9505 lte version for 1week ago. And at that time I did not find any issues on my phone. As u know I only checked using wifi and play games. It seems to work well everything. But today I am realized that something wrong in my galaxy s4 particularly when I use data network. The main problem is in the H symbol that always appear in the top of the screen with 2 sides arrow. When I do nothing with my phone or idle for a short while, the data connection suddenly stop working which means u can not browsing at all even making a call and texting. So the only way is to refresh the network or change the mode or restart your phone.
I dont know why it always happen in my phone many times. I have tried to refresh network and change the mode then give back to the wcdma mode. It occurs same issues again after a couple hours. But I did not notice where I use gsm mode.
About my signal is good. No drop signal at all. But I always encounter that problem. Maybe anyone who has the same issue .. plz inform then we can try searching out the solution. Thx
Addition information.. I buy this phone from singapore comes with official local warranty.
Actually. I have not tried to change another provider and I hope this cell is not fault factory.
I will try with different area and provider first then decide possibility
hendranata said:
Addition information.. I buy this phone from singapore comes with official local warranty.
Actually. I have not tried to change another provider and I hope this cell is not fault factory.
I will try with different area and provider first then decide possibility
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Are you on vodafone? There is quite some discussion going on in german forums where the lte - 3g change seems to be problematic when on vodafone network with the i9505. If so you might want to check forums like android-hilfe.de or so. Btw. Im in switzerland on provider swisscom and have the same problems. Data connections drops completely every few minutes. Very annoing.
skorner said:
Are you on vodafone? There is quite some discussion going on in german forums where the lte - 3g change seems to be problematic when on vodafone network with the i9505. If so you might want to check forums like android-hilfe.de or so. Btw. Im in switzerland on provider swisscom and have the same problems. Data connections drops completely every few minutes. Very annoing.
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Yes I notice in other sub thread there are quite a lots number signal problematic. Yet in my case is different from that case..
I just tested set into wcdma mode along night and until now it still work perfectly. This problem can not be predicted when it will occur. Sometimes I browse internet for 2 hours..afterwards my phone can not be used completely even testing and calling. I hope this is a provider caused.