Hello, I have a problem with my Universal.
I synchronise with my corporate exchange server without a problem.
I have it set up to synchronise every 15 minutes during the day. It does this without a problem, until I use the telephone at the same time it tries to sync.
If I am on the phone talking, and the device tries its normal every 15 minute sync then the sync fails (as it should do because you cant talk and use gprs at the same time) however it then fails to sync again unless I reboot the device.
If I dont reboot then its normal every 15 minute sync fails. You can see it is trying to sync, and the GPRS is active but then comes back with a server problem error.
This is a real pain in the backside, as I am missing email.
Once I reboot then I can sync like normal.
Can someone please help me?
Thanks
Fatzzz
Both my Hermes and my Universal have this problem so I must be doing something wrong.
My Hermes is set to check my work's exchange server for mail ever 15 mins or so. It works just fine, until I then connect it to my laptop for charging or transfer of applications etc.
When I hook it up to my laptop, it syncs with exchange again just fine using the laptop's connection but after I disconnect the device it refuses to get mail over the air unless I perform a soft reset. No errors are given it just takes a very long time to try to sync before timing out and displaying the last sync time as the last time it successfully synced.
After a soft reset everything is fine until I once again connect it to my laptop.
It's driving me mad.
Hi, we're experiencing the same problem with HTC TyTN and Microsoft DirectPush, so you are not alone
Kim
I've noticed that my phone seems to stay connected alot.
I do have active sync on with direct push but it's set to sync every 4 hours(i only use it for contacts/appointments)
I also have it set to check my bellsouth.net pop account hourly.
but even when it isnt syncing with the exchange server, or downloading my pop mail it tends to stay connected. I strongly believe that this is totally destroying my battery life.
Anybody else have problems like this and know how to fix it?
Thanks in advance
P.S. its a cingular 8525 with the windows mobile 6 rom from cingular.
Hi all,
I want to be able to sync my e-mails with an Exchange server and I want to do this through Wifi where possible to avoid using GPRS.
I had hoped to use push e-mail through Wifi but it seems that's not possible.
The next best thing therefore is to set up a schedule to get Activesync to do a sync every 15 mins.
I'm finding that even this isn't working as it should. I do get e-mails but it's definitely not syncing every 15 minutes and instead it only seems to sync when the phone is active for a decent length of time. I think the problem is that Wifi isn't active when the phone is in standby and hence activesync is only able to sync when I actually use the phone. Activesync does come up with error 85020006 which seems to be related to not finding a connection.
Is there a way to get Activesync to enable Wifi when it is due to do a sync? Or does anyone have any other ideas of how to get round this?
I did find a reg hack that is supposed to keep Wifi active in standby. The hack didn't seem to work and I don't think it's a good fix to this problem anyway since it will use up so much battery life. Really I just need Wifi to be active when Activesync needs it.
Thanks
Any ideas?
Surely I can't be the only one that wants to do scheduled e-mail syncs through wifi?
i have same problem. did you find a solution ?
Any luck here?
I somehow managed to get this working on my d2 original 6.1 rom.
cant replicate it on dutty hgr 6.5 or stock 6.5
it automatically enabled wifi when syncing with eas server and then turned it off again.
i tested several options to enable wifi in standby, one of then fixend this on demand only wifi when in standby. i have not been able to replicate it again, i would like to have it again though. i disabled gprs and had a constant ping on the phone so i know it woke ut just in time to sync.
please let me know if you find out.
For the 3rd time my phone has lost all my contacts...
This has happened with 2 differnt ROMS.
Does anyone have any ideas?
John
You could save your contacts to your sim card.
just backup with google synce or myphone?
Thanks guys, I have my phone set up with an Exchange Server, but I have to set the phone back to factory settings eachtime becuase the Activesync software fails to work once the contacts have been lost.
I'm really looking for a solution or reason why this is happening to me so I can avoid it.
-John
All of your contacts should be pulling from your exchange server... Are you trying to sync by connecting it to your desktop? Are the contacts disappearing during a sync?
wow! I annotated even joking..... i just lost all my contacts again!
when I attempt to run ActiveSync itopens briefly and shuts down.
i have also lost my imap4 email too....
WFT, could I really be the only one having this issue?
John
SO are you syncing with it attached to your computer or doing it with the data connection wireless? An exchange sync doesn't work if you are connected to your PC.
Also curious if your data connection is poor or if you have tried connecting to a wireless network before syncing?
Do you only lose your contacts when you are trying to run active sync and it crashes?
I never sync directly with the PC - gsm/wifi connection only.
I have had Windows CE devices since the begining of time... Other than the odd software bugs, etc I have never come across anything like this... Four times I have lost 100% of my contacts, email accounts cleared from my phone etc.
Only a full factory reset will allow me to connect with ActiveSync again. Yesterday it happened waiting to see doctor - good thing I had a long wait.
I am not "running" ActiveSync. I have it set for Push, so it syncs all the time.
Maybe try turning off push at first and using Active Sync to pull in everything in the beginning?
I have hard reset my HD2 several times and each time I set up my exchange I manually ran active sync. it takes like 4 times running it to bring all 1500 of my contacts and all of my work related emails into my phone, but it's never crashed on me yet during the sync...
I could do that, but if I turn push off I won't get my email updates, contacts won't get updated/backed up.... :/
Just initially leave push off... Not forever. Once all of your contacts are in there, after doing a manual active sync several times possibly, turn push back on.
I use push mail every day during the week, but when I first setup my phone I run a manual active sync to get all of my contacts and emails on my phone because if I just rely on push to do it initially, it won't import everything. I think I just have way too much to sync or something?
oh, the loosinh of data happens several days after the initial sync. maybe 3 to 6 days later. i think 6 days is the longest It's gone without loosing all the datda.