I've noticed that my phone seems to stay connected alot.
I do have active sync on with direct push but it's set to sync every 4 hours(i only use it for contacts/appointments)
I also have it set to check my bellsouth.net pop account hourly.
but even when it isnt syncing with the exchange server, or downloading my pop mail it tends to stay connected. I strongly believe that this is totally destroying my battery life.
Anybody else have problems like this and know how to fix it?
Thanks in advance
P.S. its a cingular 8525 with the windows mobile 6 rom from cingular.
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Hi guys
quick question ..
I would like to have Microsoft Push mail activated on my phone however I ve noticed that if I do, it keeps me connected to the internet throughout the entire day... now I am on data flat so I m not worried about costs however, I figured that being constantly online drains the battery pretty much ..
so .. is there a way of dealing with problem? can I have the phone check for emails and automatically disconnect after it has done so?
thxx
Amanox said:
can I have the phone check for emails and automatically disconnect after it has done so?
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I'm just an amateur and I certainly cannot pretend to know everything, but it seems to me that what you're asking for isn't really what Push is about.
You might be better off simply configuring the default mail programme to check for mail at short intervals.
You can set when to pull email from your ActiveSync Menu. This way it only connects to ActiveSync over the air when you specify.
as they said, just go to activesync ->menu-> schedule change to every hour or whatever
pushmail (as items arrive) requires an active connection between the phone and the mail server so gprs must be connected all the time
If you pull every 15 minutes you'll probably end up using more battery (connecting, checking, disconnecting).
My phone is always connect to GPRS/HSDPA and I've not had any real issue with the battery life.
Agree with Artesea.
My data connection is better when left on. I found a heavy use of battery, in the early days, when i used to have it connect when it needed.
If you are on a flat data plan, i advise leave it on.
Hi all,
I want to be able to sync my e-mails with an Exchange server and I want to do this through Wifi where possible to avoid using GPRS.
I had hoped to use push e-mail through Wifi but it seems that's not possible.
The next best thing therefore is to set up a schedule to get Activesync to do a sync every 15 mins.
I'm finding that even this isn't working as it should. I do get e-mails but it's definitely not syncing every 15 minutes and instead it only seems to sync when the phone is active for a decent length of time. I think the problem is that Wifi isn't active when the phone is in standby and hence activesync is only able to sync when I actually use the phone. Activesync does come up with error 85020006 which seems to be related to not finding a connection.
Is there a way to get Activesync to enable Wifi when it is due to do a sync? Or does anyone have any other ideas of how to get round this?
I did find a reg hack that is supposed to keep Wifi active in standby. The hack didn't seem to work and I don't think it's a good fix to this problem anyway since it will use up so much battery life. Really I just need Wifi to be active when Activesync needs it.
Thanks
Any ideas?
Surely I can't be the only one that wants to do scheduled e-mail syncs through wifi?
i have same problem. did you find a solution ?
Any luck here?
I somehow managed to get this working on my d2 original 6.1 rom.
cant replicate it on dutty hgr 6.5 or stock 6.5
it automatically enabled wifi when syncing with eas server and then turned it off again.
i tested several options to enable wifi in standby, one of then fixend this on demand only wifi when in standby. i have not been able to replicate it again, i would like to have it again though. i disabled gprs and had a constant ping on the phone so i know it woke ut just in time to sync.
please let me know if you find out.
I have a new AT&T Pure with an exchange email address set up to receive emails as they arrive. If the phone is not in standby mode the emails come in without a problem at the same time I receive them in Outlook. Once the phone is in standby mode (screen turns off) emails come in sporadically or not at all until I wake the phone up. If I just set it to dim and not turn screen off I am fine. Is anyone else having this issue?
I've found ActiveSync on my Touch Diamond2 very unreliable. It will work for a while but repllog.exe crashes at some point, usually overnight. Only fix is to restart the phone or manually kill the task - it's often doesn't respond to shutdown (indicating it's crashed) and has to be manually ended. Doing a sync immediately always works.
I'm hoping that they've fix this bug in WM 6.5...
Cheers, Rob.
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
dwg44 said:
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
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You mean by standby, not cable/activesync attached?
I'm still wondering about gmail push, I set everything up as said, but when I'm cabled to my work computer, I don't get gmail.
I have to disconnect and then get gmail push. **sigh**
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
munrobasher said:
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
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Click to collapse
No, I unchecked that, same result, even after powering off/on. I think that option is misleading
some thoughts and my experience...
Do you expect emails to arrive over wifi, or gprs, The behavior is different by design.
As they arrive, in schedule settings for example only works as most people expected over gprs.( this is also called microsoft direct push) and can be toggled on/off in settings tab on most htc phones.
this also requires a constant open data connection over gprs. the phone will try to open it for you if you enable direct push option.
its also important that the carrier supports long http requests over grps for direct push to work correctly.(this is why gprs need to be open all the time)
if you deactivate the gprs-data connection, direct push will fail until it succeds a long http to the eas server again.(exchange active sync)
when i use direct push option over gprs, emails always arrive instantly (within a few sec.) to my phone regardless of standby or awake. 98% of the time anyway...
Now i have set mine to sync over wifi. however not pushed to my phone as it only works over gprs.i usually set schedule to 5 min.
if set direct push/as arrive over wifi the schedule seems to change depending on how often emails arrive. the polls seemes to be longer and longer apart if mailbox is idle. schedule a bit unclear...
i figured this out by setting a constant ping from pc to the phone and watched the response in standby mode.( wifi not set to always on even in standby) so i got response time out most of the time.
i noticed that after a certain time the phone began to respond to ping for a few seconds( active sync activated wifi in standby to check email according to my setting in schedule and then deactivated it).
if i had unread emails in my exchange mailbox they arrived in the phone as well.
i also read a paper where the direct push schedule where explained by microsoft. it is constructed that way to save as much bandwidh as possible,
i have based this on my observations only.
it would be nice if someone could find a technical paper explaining this further.
tests was done on htc p3600 and stock topaz. wm 6.1
i will do tests again on the 6.5 rom as they come online.
a
Phone is not docked nor am I connected with wifi. Just a GPRS connection. What I mean by standby is that I have the setting enabled to turn off screen after 1 minute.
I have no problem with push email from my exchange server. Remember Push email only works with cell data connection as pointed out. And if you establish ActiveSync connection with a desktop PC, it will be auto-disable and changed to polling instead regardless if you keep the data connection open or not.
I have never connected this phone to a PC.
exchange active sync and wifi
i previously had a TYTNii (Kaiser) which would exchange sync through my home and office wifi (over GPRS) when wifi was available and connected.... However on my Topaz i am unable to exchange sync through wifi when connected for some reason. it will only work through phone connection with wifi off. It appears there are additional connection settings with this WM6.1 device... (priority settings for one connection type over another) but im not sure how to set this up... Help on getting exchange sync working via wifi would be appreciated thanks..
Hi all
I have 2 x HD2s configured for ActiveSync with our SBS2003 server. Everything works fine when connected to my laptop via USB or when connected to WiFi (whether at my office or at any remote site unrelated to my local LAN). However, once I am using my data connection I experience the following issue which I have narrowed down through lots of trail and error:
When an email of approx 4k and above arrives I can see ActiveSync trying to sync and it then fails with an error code of 0x80830002. ActiveSync will then never reestablish a connection unless I either remove the particular email from my Outlook inbox, or, I connect to any WiFi connection.
If I set the download limit to 1k, it never fails and I simply receive a trunkated version of the email. However, if I select to download the remained of the text it fails again.
The issue is related to the size of the text within the email as attachements can be downloaded fine.
I have been on to T-Mobile as this feels like a carrier problem as I only experience it when using mobile data connection but they haven't come up with anything.
I'd really appreciate any help you can offer as this is driving me mad!!!!!
Many thanks,
Tom.
Is your Exchange ActiveSync running over SSL?
Not at the moment. I'm just trying to get it going at the moment. I just don't understand how it can work in all situations appart from when on mobile data?
the_tominator_1982 said:
Not at the moment. I'm just trying to get it going at the moment. I just don't understand how it can work in all situations appart from when on mobile data?
Click to expand...
Click to collapse
If you're not using SSL then it's possible that it could have something to do with T-Mobile, but I don't know enough about them to say.
Does T-Mobile use a proxy for HTTP?
Do you know if they have a policy relating to syncing your phone(s) with Exchange?
For the 3rd time my phone has lost all my contacts...
This has happened with 2 differnt ROMS.
Does anyone have any ideas?
John
You could save your contacts to your sim card.
just backup with google synce or myphone?
Thanks guys, I have my phone set up with an Exchange Server, but I have to set the phone back to factory settings eachtime becuase the Activesync software fails to work once the contacts have been lost.
I'm really looking for a solution or reason why this is happening to me so I can avoid it.
-John
All of your contacts should be pulling from your exchange server... Are you trying to sync by connecting it to your desktop? Are the contacts disappearing during a sync?
wow! I annotated even joking..... i just lost all my contacts again!
when I attempt to run ActiveSync itopens briefly and shuts down.
i have also lost my imap4 email too....
WFT, could I really be the only one having this issue?
John
SO are you syncing with it attached to your computer or doing it with the data connection wireless? An exchange sync doesn't work if you are connected to your PC.
Also curious if your data connection is poor or if you have tried connecting to a wireless network before syncing?
Do you only lose your contacts when you are trying to run active sync and it crashes?
I never sync directly with the PC - gsm/wifi connection only.
I have had Windows CE devices since the begining of time... Other than the odd software bugs, etc I have never come across anything like this... Four times I have lost 100% of my contacts, email accounts cleared from my phone etc.
Only a full factory reset will allow me to connect with ActiveSync again. Yesterday it happened waiting to see doctor - good thing I had a long wait.
I am not "running" ActiveSync. I have it set for Push, so it syncs all the time.
Maybe try turning off push at first and using Active Sync to pull in everything in the beginning?
I have hard reset my HD2 several times and each time I set up my exchange I manually ran active sync. it takes like 4 times running it to bring all 1500 of my contacts and all of my work related emails into my phone, but it's never crashed on me yet during the sync...
I could do that, but if I turn push off I won't get my email updates, contacts won't get updated/backed up.... :/
Just initially leave push off... Not forever. Once all of your contacts are in there, after doing a manual active sync several times possibly, turn push back on.
I use push mail every day during the week, but when I first setup my phone I run a manual active sync to get all of my contacts and emails on my phone because if I just rely on push to do it initially, it won't import everything. I think I just have way too much to sync or something?
oh, the loosinh of data happens several days after the initial sync. maybe 3 to 6 days later. i think 6 days is the longest It's gone without loosing all the datda.