After one week got problem with camera - Nexus 4 Q&A, Help & Troubleshooting

Hallo every one I've nexus 4 phone was very happy with it. But from yesterday want to take some picture with was surprise that some black in the cam like the picture, what shall I do send it back or open the back cover and see if some think there????
Please some help
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haaymaan said:
Hallo every one I've nexus 4 phone was very happy with it. But from yesterday want to take some picture with was surprise that some black in the cam like the picture, what shall I do send it back or open the back cover and see if some think there????
Please some help
Sent from my Nexus 4 using xda app-developers app
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LOL. Looks like there's something in the camera lens. You can try to open it and take it out. But make sure you have the proper tools first.
You could send it back and do a RMA. It'll probably take a week to get back the phone depending on the type of shipment.
I found a video for you:
http://www.youtube.com/watch?v=AZDAIgwbXk4

Thanks foot fat answer I'll try it this weekend
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Related

Loose Back Cover

Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Uh, considering how many antennas attach to the back, I think you may want an RMA. no, it shouldn't feel like that.
-Ara
BushyBollocks said:
Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Yes one of my n7 back cover was way loose on the top and I exchanged it. It shouldn't be loose like that and it should be closed tight at all spots.
Before returning it, I'd take it completely off and try to reseat it first. Then if it's the same, return it.
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OK. Sounds like I'll have to exchange it. Thanks for all the replies. Surprised that there wasn't another thread on this topic...
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Phone Repair

Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
jonoxda said:
I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
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I see do you think there anyway I can send it for a replacement before my 1 year Google warranty ends
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peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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If its in the area of the camera it is the auto focus and completely normal. I have got the same noise with mine
I have it too.
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Send my Nexus Back ?!

Hey XDA,
i bought my Nexus a few weeks ago, but now i found something strange, if i press at the back glass directly under the camera (where the glass begins) its klicking (dont know how to say it) maybe its like the phones with plastic , some make the dame sound if you press at the back. Do u have this too ? Should i send my N4 back ?
best regards
(I hope u understand what i mean but im german and only 14)
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I wouldn't worry about it, but that's just me.
So just don't press the back glass. I swear people are so OCD
I'm sure Google will deny such a repair request.
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Mine is doing the same. No worries.
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ReMiXxXeD said:
Hey XDA,
i bought my Nexus a few weeks ago, but now i found something strange, if i press at the back glass directly under the camera (where the glass begins) its klicking (dont know how to say it) maybe its like the phones with plastic , some make the dame sound if you press at the back. Do u have this too ? Should i send my N4 back ?
best regards
(I hope u understand what i mean but im german and only 14)
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Why would you press against it in the first place? Leave the phone alone and enjoy it.
scream4cheese said:
Why would you press against it in the first place? Leave the phone alone and enjoy it.
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Click to collapse
Once you figure it's there, it's hard to ignore it.
snapper.fishes said:
Once you figure it's there, it's hard to ignore it.
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Click to collapse
You're right. I just remember the creaking near the USB connector when I press on it.
snapper.fishes said:
Once you figure it's there, it's hard to ignore it.
Click to expand...
Click to collapse
It's called... OCD
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I have the same
i just wanted to know,it could be an issue..but thanks for the help !
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Are you sure it's not the auto focus clicking that some have been talking about?
As for me I don't hear any sounds when I press the back of my N4 near the camera lens...
Robogar said:
Are you sure it's not the auto focus clicking that some have been talking about?
As for me I don't hear any sounds when I press the back of my N4 near the camera lens...
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Click to collapse
Not its not the auto focus Its just when im pressing the back .
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Yup, if I press on the back in the lower-left quadrant of the phone (as you look at it from the back), the glass deforms a tiny bit (you can see if in the reflection) and the phone makes a "click" or "snap" sound.
If I look at the black bezel on the side near where I press, I can see it move a tiny bit, like it's snapping out of place slightly.
Who cares. Put a CruzerLite case on it and all is well.

Gap between top bezel and glass

Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.

phantom softkey presses [video]

Hello folks,
on of our company phones just startet a very strange behavior.
we recorded for you for better explain:
installing the factory images had no results. Can sb say, if it is possilbe to solve thsi problem? Otherwise, we can also send it back to google.
thanks for replies.
greetings bulkatos
It's either a real life ghost messing with your phone or the digitizer is messed up. Easiest way is to send it back.
digitalizer is bad. the weird thing is that the lastest touch driver(included in stock rom) was made to along with other things. fix that also. send back to google.
Okay, thank you (Linus). We will sent it back. Hopeful we will get back a new Nexus 4.
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Bulkatos said:
Okay, thank you (Linus). We will sent it back. Hopeful we will get back a new Nexus 4.
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if u send to google and not lg,them they give u a new phone

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