Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
jonoxda said:
I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
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I see do you think there anyway I can send it for a replacement before my 1 year Google warranty ends
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peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
Sent from my Nexus 4 using xda app-developers app
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If its in the area of the camera it is the auto focus and completely normal. I have got the same noise with mine
I have it too.
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Related
I hear something rattling inside my phone when i hit it with my hand or shake it hard.....is it just my phone that seems to have a loose can lense?
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gamepr said:
I hear something rattling inside my phone when i hit it with my hand or shake it hard.....is it just my phone that seems to have a loose can lense?
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I'm on my second N4 (first was changed for a note 2) , and they both have that. I think that is the vibrator , because as you see in the picture , the vibrator is out of any kind of structure.
Thats what sounds, I dont think is bad... but o course try to avoid any extremelly hard hit of avoid droping it (maybe this can be worst for the back glass than for the vibrator).
So it's normal.... It anoys me too but well, I have to let it go.... at the end this is an LGE phone :/
It's the lens components, parts are moving and that's how it focuses. When not in use they kind of move freely so that is why it's making noise.
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dacho said:
It's the lens components, parts are moving and that's how it focuses. When not in use they kind of move freely so that is why it's making noise.
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What this guy said it's auto-focus the s3 does the same thing
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Hey XDA,
i bought my Nexus a few weeks ago, but now i found something strange, if i press at the back glass directly under the camera (where the glass begins) its klicking (dont know how to say it) maybe its like the phones with plastic , some make the dame sound if you press at the back. Do u have this too ? Should i send my N4 back ?
best regards
(I hope u understand what i mean but im german and only 14)
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I wouldn't worry about it, but that's just me.
So just don't press the back glass. I swear people are so OCD
I'm sure Google will deny such a repair request.
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Mine is doing the same. No worries.
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ReMiXxXeD said:
Hey XDA,
i bought my Nexus a few weeks ago, but now i found something strange, if i press at the back glass directly under the camera (where the glass begins) its klicking (dont know how to say it) maybe its like the phones with plastic , some make the dame sound if you press at the back. Do u have this too ? Should i send my N4 back ?
best regards
(I hope u understand what i mean but im german and only 14)
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Why would you press against it in the first place? Leave the phone alone and enjoy it.
scream4cheese said:
Why would you press against it in the first place? Leave the phone alone and enjoy it.
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Once you figure it's there, it's hard to ignore it.
snapper.fishes said:
Once you figure it's there, it's hard to ignore it.
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You're right. I just remember the creaking near the USB connector when I press on it.
snapper.fishes said:
Once you figure it's there, it's hard to ignore it.
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It's called... OCD
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I have the same
i just wanted to know,it could be an issue..but thanks for the help !
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Are you sure it's not the auto focus clicking that some have been talking about?
As for me I don't hear any sounds when I press the back of my N4 near the camera lens...
Robogar said:
Are you sure it's not the auto focus clicking that some have been talking about?
As for me I don't hear any sounds when I press the back of my N4 near the camera lens...
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Not its not the auto focus Its just when im pressing the back .
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Yup, if I press on the back in the lower-left quadrant of the phone (as you look at it from the back), the glass deforms a tiny bit (you can see if in the reflection) and the phone makes a "click" or "snap" sound.
If I look at the black bezel on the side near where I press, I can see it move a tiny bit, like it's snapping out of place slightly.
Who cares. Put a CruzerLite case on it and all is well.
Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.
So there's a strip going across my screen right where you would press to unlock it or where the middle row of keys is on the keyboard where the touch recognition has just stopped working...
The rest of the screen and phone work absolutely perfect except for this thin strip on the screen.
Any one ever seen this before where a certain point of the screen stops working ?
I take great care of my phone and I had used it to txt literally a minute earlier put it on the table and when a reply text came through I picked the phone up and this problem was there.
Factory reset didn't solve the issue so it's gotta be hardware. It's on its way for repair now.
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Factory reset only resets your settings, if part of your Kernel or ROM corrupted itself then a factory reset would do nothing to fix the issue, try re-flashing stock or whatever you use.
I am afraid you're going to rma. Seems like mulfuctioning digitizer.
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mariosraptor said:
I am afraid you're going to rma. Seems like mulfuctioning digitizer.
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Yeah that's what I thought. It's already on its way back. Loving the old Nokia 3210 though in the mean time
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zolah said:
Yeah that's what I thought. It's already on its way back. Loving the old Nokia 3210 though in the mean time
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Lol. Nothing intermediate? From a nexus 4 to a 3210?
Anyway. Hope you get it soon.
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Afraid not.
Sold my Gnex.
My brother has an iphone 3Gs but id rather use this lol.
I go to Florida this Friday too for 2 weeks so its gonna be like 3 weeks without my favourate toy =[
Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
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Oh, and also, should I restore to stock before sending it in?
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Tanmaynarang said:
Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
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What do you mean one side of the headphone jack stopped working? You only have one headphone jack.
You have to call Google to request a RMA. I don't think the phone you get will be a defect. That would be counter productive. The CPU bin won't matter. They most likely won't check to see what CPU bin on the phone that will be replaced for you. You should factory reset your phone before sending it in. They might give you a new phone/refurbished device.
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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Tanmaynarang said:
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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It sure doesn't sound like it's the headphone jack. It sounds like the headphones are broken.
Have you tried a different set of headphones?
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Try different headset...
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I have. Trust me. Its broken
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Same here
This exact problem happened to me as well, Not so long ago...
Maybe about a week ago at most. My left ear cup is gone but my right ear cup is still working perfectly.
I think it's the contact between the jack and the plug. I'm sending it in next week for a replacement.
I've had my N4 for 9 months until this happened lol
Let me know how it goes!
You ain't the only one.
(855) 836-3987
You have a Google Nexus 4 why not just search google for their number... LOL The phone is under warranty for a year so check when you got it or they will let you know when you speak to them but its not like the new one is expensive at all. How did you get the phone through web or off somebody
Call Google if you bought from Google or call LG if bought from somewhere else(i.e. T-Mobile). And when i was on the phone with Google a week or so ago for an RMA, they said it would most likely end up being a refurb. device.