Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.
Related
Sorry if this has already been asked but I wasn't able to find it after a few minutes of searching.
I got my Nexus 7 today and the screen seems to be making cracking noises as if it's not in place all the way. Is this me just being paranoid after reading so much about the screen issues or is this an omen?
Thanks in advance!
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Left hand side towards middle/top?
Welcome to the club. Solved mine by clamping slacks hangers against the side..
many other fixes around the forum here.
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Yea I've seen the solutions, but I'd rather just send it back if there is an issue. Rooting I have no problem with, but I don't use tools Guess I should avoid getting too attached to my Nexus 7 in case the worst case scenario becomes reality
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I just put clothes hangers on the left side of my screen. Holding it perfectly flush against the silver.
Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Uh, considering how many antennas attach to the back, I think you may want an RMA. no, it shouldn't feel like that.
-Ara
BushyBollocks said:
Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Yes one of my n7 back cover was way loose on the top and I exchanged it. It shouldn't be loose like that and it should be closed tight at all spots.
Before returning it, I'd take it completely off and try to reseat it first. Then if it's the same, return it.
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OK. Sounds like I'll have to exchange it. Thanks for all the replies. Surprised that there wasn't another thread on this topic...
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Hi,
I have the screen lift issue and when opening my Nexus up I see I have two screws missing. Searching around I've read they are 3.2 mm Phillips screws with M1.4 thread. I know nothing about screws and have tried searching google with no luck. Does anyone know where I can buy these so I can try and replace my missing ones? The guy at HMV said their stock is all the same shipment so if I get a replacement it's most likely to have the same issue.
Any hardware shop. B&Q for example.
*Sent from Nexus S*
Asus apparently decided your screen attachment is better without those two screws, and you are going to replace them. Why?
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Put them in and watch that screen rise even more
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really? So the only fix is the glue? I thought as some seem to be fixing their screen lift by tightening the screws it would work. Back to the drawing board I guess.
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Give it a shot if you want, sod putting glue anyway near my screen, if its that bad take it back
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The screen lift isn't too bad more worried about it getting worse in the future. I'm thinking about returning it but my Nexus is perfect bar this lift and with all the issues being reported I'm worried I'll get one with even more issues.
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I have a little and a mean a little hardly even noticeable screen lift on the left hand side if u hold in portrait and type with ya thumbs its wear my hand would go, I'm not returning again I'm on my 3rd
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I replaced my screen. And now I am experiencing problems with battery life, and in need of an RMA. My question is how closely does Google look at the device that are shipped back, will they notice that the screen was replaced? I also forgot to put back the blue tab that was connecting the battery and holding the antenna down in place. Will they take the phone apart and find out I had disasebmled it? Also there is a small gap at the bottom between the bezel and the left screw. I think its due to one of the clips not connecting correctly. I could probably fix all those things but I lost my T6 screw driver, so should I worry about any of those things?
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Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
Wisefire said:
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
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Thank you for that answer that's why I would like to know if anyone has already tried this
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Anyone??
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Help me
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I'm just curious, has anyone ever gotten their Nexus letters at the back removed, as in the shiny black vinyl that covers them? The letters N, E and X were completely peeled off in my case in a matter of weeks when I was holding it, along with the adhesive.
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Nope, but I've had a case on it since day 1...:thumbup:
Odd. Hasn't happened to me. (Happened to every BlackBerry Curve 8520 I had, though. Damn, that phone sucked.)
Wonder if it's affected by how you hold it. Definitely return it anyway.
Wait, I didn't even know that could happen, I though they were like part of the plastic.
You got a picture of it?
Do you have a wireless charger?
I have one and I have noticed that after charging it is kind of warm on the back and I have to wipe some kind of stain around some off the letters. Now that you mention your letters falling off it gets me
thinking that the glue could be melting away or something.
My N7 is only 7 weeks old and I'm using a Fatboy pillow for charging.
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I had this same problem just a few days ago I noticed like a sticky residue seeping from the letters on the back and part of the letter lifting. I just removed all the sticker and cleaned away the sticky residue 'see attached pic' I actually prefer it without glued on sticky letters. Looks good I think.
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Wireless charging here and my letters are falling off now also.
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I use the wireless charging feature as well - no issues, and it spends all night - every night - on the charger.
I didn't know that there was plastic in the letters to make it shiny. When mine finally fall out on their own, I think I'll get some model paint and paint the letters in white. Or maybe bright red. Just to be different.
Really? They fall? lol, I though they were pretty much part of the case :b
oldtimer42 said:
Wireless charging here and my letters are falling off now also.
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Wow I didn't even know this was possible. Makes me not want to use wireless charging if it's going to destroy the design of my device.
Dr0iD9 said:
I had this same problem just a few days ago I noticed like a sticky residue seeping from the letters on the back and part of the letter lifting. I just removed all the sticker and cleaned away the sticky residue 'see attached pic' I actually prefer it without glued on sticky letters. Looks good I think.
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It really looks good, haha It's not that I want mine to fall but, if it happens, I won't be mad at all
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Been using wireless charging from the day I got it and the letters are still firmly on there. Touchscreen though, now thats another issue.
NekroWolfen said:
Wait, I didn't even know that could happen, I though they were like part of the plastic.
You got a picture of it?
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Yup, it looks like this. I was thinking about removing the rest so it looks uniform again the hollow letters do look nice, though. I don't own a wireless charger so I don't think that's the issue.
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cesarmanilla said:
Yup, it looks like this. I was thinking about removing the rest so it looks uniform again the hollow letters do look nice, though.
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cesarmanilla said:
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Sorry about the double post. Stupid tapatalk :c
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Wireless charger, same problem here.
Now that you mention it and I saw the picture, you're right, the hollow letters doesn't look bad.
cesarmanilla said:
Yup, it looks like this. I was thinking about removing the rest so it looks uniform again the hollow letters do look nice, though. I don't own a wireless charger so I don't think that's the issue.
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No wireless charging here either it's just glued on stickers that are losing stick over time as they heat and cool.
I'ts just like black tape.
Sure it looked cool glossy but doesnt bother me, I just picked out my letters with my nail and cleaned it up.
I like the 'indented' look nexus on the back.
What assembly dates do you have on yours? Perhaps they just changed to a less strong glue or even applied less glue due to the first batches problem of stains/glue residue.