I replaced my screen. And now I am experiencing problems with battery life, and in need of an RMA. My question is how closely does Google look at the device that are shipped back, will they notice that the screen was replaced? I also forgot to put back the blue tab that was connecting the battery and holding the antenna down in place. Will they take the phone apart and find out I had disasebmled it? Also there is a small gap at the bottom between the bezel and the left screw. I think its due to one of the clips not connecting correctly. I could probably fix all those things but I lost my T6 screw driver, so should I worry about any of those things?
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Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
Wisefire said:
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
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Thank you for that answer that's why I would like to know if anyone has already tried this
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Anyone??
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Help me
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Related
I removed the sponge on back in order to fix the screen lift, spongy screen issue. Now I have to send my device to Google for other problems that I am facing. Is the removal of sponge would be seen as damage to device?
I know many people removed that form but does anyone of those have tried the Google RMA?
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I have received email from Google as well as the shipping label but now I am confused whether to send it or not because I have removed the back sponge to fix the screen lift issue.
If my device do not cross axis while laying down then I would not replace it as I have fixed the lifted screen issue.
Also I am thinking what if the new one is worse then my current one. I have seen many people posting here that their new device was also defective. Any serious advice would be appreciated.
My device do not have famous screen flicked issue.
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I'm gonna wait to send mine back until I hear that there is a new batch or something.
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But RMA through Google had 14 days as deadline. Am I right? Or you want to go through Asus?
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nivlac978 said:
I'm gonna wait to send mine back until I hear that there is a new batch or something.
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This does not answer my question though.
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did removing the sponge really solve the issue?
How many days did u go through after taking out the sponge?
thunder9111 said:
did removing the sponge really solve the issue?
How many days did u go through after taking out the sponge?
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Removing the sponge made it better but it does not solve it completely however using the washer fix solved the problem fully. The washer fix is the permanent solution.
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Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Uh, considering how many antennas attach to the back, I think you may want an RMA. no, it shouldn't feel like that.
-Ara
BushyBollocks said:
Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Yes one of my n7 back cover was way loose on the top and I exchanged it. It shouldn't be loose like that and it should be closed tight at all spots.
Before returning it, I'd take it completely off and try to reseat it first. Then if it's the same, return it.
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OK. Sounds like I'll have to exchange it. Thanks for all the replies. Surprised that there wasn't another thread on this topic...
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See http://www.google.com/nexus/#/7 this?
Notice how the sticker on the bottom back is on? Was that supposed to be on? Because I removed it, and it came off really easily.
Nothing major, just curious.
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Mine is still there, just too lazy to remove
No one can force you to have it there for eternity.
I guess it's important to have the CE label etc on the device when shipping to inform the user...
DN41
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GeneralCrocket said:
See http://www.google.com/nexus/#/7 this?
Notice how the sticker on the bottom back is on? Was that supposed to be on? Because I removed it, and it came off really easily.
Nothing major, just curious.
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I took mine off and put it on the box which sits with all my other gadget boxes.
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I still have mine on both N7's.
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Its probably there as a requirement for shipping. On your phone you will see those standards,most likely under the battery cover, but you can't access that on the nexus 7 so instead of ruining the aesthetic having them permanently printed, its nicer to just have a sticker.
Mine is gone gone gone too..
Just like the tags on the back of my tops.. and Top of my skirts that tend to stick out..
As well as the tags on my mattress we bought not so long ago.. Its a ffc requirement by manufacture to put them there. If it were to be non removable it would have been like the STUPID ASUS LOGO ..
NOW MY Question is can someone get that off and PUT A Real pc manufacturer name there . Asus used to be the best out there . I really thought google would have enough control over the nexus to make it better then standard asus devices. Now they are no doubt a last ranking provider .. what a shame...
Mine either never had one or came off accidentally when I was unwrapping it.
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I took mine a way when I unboxed it, it is not important
Really?
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Dont take it off, its supposed to leave residue, otherwise you cant claim warranty :-o
Take it off! Then go rip the tags off your mattresses.....live a little!
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I removed it and placed it on the box just in case it will be needed in the future.
Hi,
I have the screen lift issue and when opening my Nexus up I see I have two screws missing. Searching around I've read they are 3.2 mm Phillips screws with M1.4 thread. I know nothing about screws and have tried searching google with no luck. Does anyone know where I can buy these so I can try and replace my missing ones? The guy at HMV said their stock is all the same shipment so if I get a replacement it's most likely to have the same issue.
Any hardware shop. B&Q for example.
*Sent from Nexus S*
Asus apparently decided your screen attachment is better without those two screws, and you are going to replace them. Why?
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Put them in and watch that screen rise even more
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really? So the only fix is the glue? I thought as some seem to be fixing their screen lift by tightening the screws it would work. Back to the drawing board I guess.
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Give it a shot if you want, sod putting glue anyway near my screen, if its that bad take it back
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The screen lift isn't too bad more worried about it getting worse in the future. I'm thinking about returning it but my Nexus is perfect bar this lift and with all the issues being reported I'm worried I'll get one with even more issues.
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I have a little and a mean a little hardly even noticeable screen lift on the left hand side if u hold in portrait and type with ya thumbs its wear my hand would go, I'm not returning again I'm on my 3rd
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Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Click to collapse
Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.