Camera lens - Nexus 4 Q&A, Help & Troubleshooting

I hear something rattling inside my phone when i hit it with my hand or shake it hard.....is it just my phone that seems to have a loose can lense?
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gamepr said:
I hear something rattling inside my phone when i hit it with my hand or shake it hard.....is it just my phone that seems to have a loose can lense?
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I'm on my second N4 (first was changed for a note 2) , and they both have that. I think that is the vibrator , because as you see in the picture , the vibrator is out of any kind of structure.
Thats what sounds, I dont think is bad... but o course try to avoid any extremelly hard hit of avoid droping it (maybe this can be worst for the back glass than for the vibrator).
So it's normal.... It anoys me too but well, I have to let it go.... at the end this is an LGE phone :/

It's the lens components, parts are moving and that's how it focuses. When not in use they kind of move freely so that is why it's making noise.
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dacho said:
It's the lens components, parts are moving and that's how it focuses. When not in use they kind of move freely so that is why it's making noise.
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What this guy said it's auto-focus the s3 does the same thing
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Related

Phone Repair

Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
jonoxda said:
I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
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I see do you think there anyway I can send it for a replacement before my 1 year Google warranty ends
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peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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If its in the area of the camera it is the auto focus and completely normal. I have got the same noise with mine
I have it too.
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Send my Nexus Back ?!

Hey XDA,
i bought my Nexus a few weeks ago, but now i found something strange, if i press at the back glass directly under the camera (where the glass begins) its klicking (dont know how to say it) maybe its like the phones with plastic , some make the dame sound if you press at the back. Do u have this too ? Should i send my N4 back ?
best regards
(I hope u understand what i mean but im german and only 14)
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I wouldn't worry about it, but that's just me.
So just don't press the back glass. I swear people are so OCD
I'm sure Google will deny such a repair request.
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Mine is doing the same. No worries.
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ReMiXxXeD said:
Hey XDA,
i bought my Nexus a few weeks ago, but now i found something strange, if i press at the back glass directly under the camera (where the glass begins) its klicking (dont know how to say it) maybe its like the phones with plastic , some make the dame sound if you press at the back. Do u have this too ? Should i send my N4 back ?
best regards
(I hope u understand what i mean but im german and only 14)
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Why would you press against it in the first place? Leave the phone alone and enjoy it.
scream4cheese said:
Why would you press against it in the first place? Leave the phone alone and enjoy it.
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Once you figure it's there, it's hard to ignore it.
snapper.fishes said:
Once you figure it's there, it's hard to ignore it.
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You're right. I just remember the creaking near the USB connector when I press on it.
snapper.fishes said:
Once you figure it's there, it's hard to ignore it.
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It's called... OCD
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I have the same
i just wanted to know,it could be an issue..but thanks for the help !
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Are you sure it's not the auto focus clicking that some have been talking about?
As for me I don't hear any sounds when I press the back of my N4 near the camera lens...
Robogar said:
Are you sure it's not the auto focus clicking that some have been talking about?
As for me I don't hear any sounds when I press the back of my N4 near the camera lens...
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Not its not the auto focus Its just when im pressing the back .
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Yup, if I press on the back in the lower-left quadrant of the phone (as you look at it from the back), the glass deforms a tiny bit (you can see if in the reflection) and the phone makes a "click" or "snap" sound.
If I look at the black bezel on the side near where I press, I can see it move a tiny bit, like it's snapping out of place slightly.
Who cares. Put a CruzerLite case on it and all is well.

Gap between top bezel and glass

Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.

Rattling sound top of phone.

Hi.
I've got a weird thing with my phone (i9505). when i tap the screen at the top, or even next to the speaker, it sound like something is loose. Screen works just fine, touch also.
Does anyone else have this?
Could be manufacturing defect.
Should i return it and ask for a replacement?
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Camera lens
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Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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doesn't sound normal to me.
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Skyravr said:
Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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Nope. Definitely isn't normal. Doesn't happen with mine.
Well. Since you guys dont have the problem i guess i'm going to ask for a replacement. Thank you all for the answers
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I'm not sure if it's what you describe but I noticed that when tapped a bit "harder" or put to the table with a little force, there is a slight vibration which feels like something is mounted on "rubber"...not sure how to describe...it's more like a part has a buffer which prevents it from being damaged. It really might be the camera lens or some other part swinging and I don't think something is broken.
My S3 also hadn't that kind of feedback when tapped. However it doesn't make any noise so I'm not sure if it's what you mean...but also it might be that same part just being broken in your phone if it's rattling.
Probably just the vibration motor. If you hold the back to your ear and tap the front, it sounds hollow (or like a drum).
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Try tapping the same area on a display s4 and see if you hear the same thing. A real display too not a dumby phone.
My htc Dna did this and it was the lens. Verizon brought out a brand new dna and it did the same thing.... Lol good luck
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Virtually every device forum on here as the same thread.
Its part of the camera lens that moves internally is the answer on every thread.
Noticed the lens rattle too. Sounds unnormal, but I went to the Shop and the Galaxy S4 there had the same "issue" while tapping on the upper Display Area.
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I just went to the ATT store for the same reason. There is a plastic cover over the camera lens. Peel it off, the noise goes away..
There is no issues never has been, never will be. Its the autofocus in the camera.
That's why I set issue in quotes It's a constant sound while using the S4 and tapping the top of phone. On my S4 sadly loud, but according to the store no reason for a warranty exchange.
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Does your G2 rattle when you shake it?

Only noticed this today. The rattle noise seem to come from the upper side of the device, maybe the camera or the sim card area.
I've searched a bit on the net, and saw that the nexus 4 and original Optimus G also suffer from this problem...
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Yes it does. They all do. I believe it's a sensor inside the camera. It's supposed to move.
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o0adam0o said:
Yes it does. They all do. I believe it's a sensor inside the camera. It's supposed to move.
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mine dosnt...
then agian prolly cause i have the VS980
Cyko.Tech67 said:
mine dosnt...
then agian prolly cause i have the VS980
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Same here
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noppoer2 said:
Same here
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ok so then its not cause i have the vs980 honestly no phone should have loose parts id take it back if you can and see if you have the same problem?
Its the optical image stabilization that is shaking i can confirm it all devices that have this shake!
Mine does. It is very soft and faint. Its the OIS. In all variants.
Yup. Normal. Every camera phone I've every owned does this. I have the VS980 Verizon. It's the camera sensor. It's normal.
Noam23 said:
Only noticed this today. The rattle noise seem to come from the upper side of the device, maybe the camera or the sim card area.
I've searched a bit on the net, and saw that the nexus 4 and original Optimus G also suffer from this problem...
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I have the Sprint version and it does not rattle no matter what plane I shake it in and no matter how hard or soft I shake it. If it is normal to rattle than I guess I have the broken one. However, I am NOT taking it back for one that does rattle.
My gnex rattle really bad. Lg g2 not. Yes it s camera but I think is rather focus particle than ois
alright yea i can confirm it... it makes a very feint sound i couldnt really hear at first due to backround noise haha sorry if i caused confusion
VS980
This thread takes the cake for being the mother of all OCD thread.
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