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Can I RMA my nexus i got from Craigslist

i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
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If you got the bill. Sure.
Sent from my Nexus 4 using xda premium

No, warranty is non-transferable in normal circumstances. Call Google for clarification, though

It was purchased from a T-Mobile store if that matters
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EddyOS said:
No, warranty is non-transferable in normal circumstances
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Why should it? If he owns the bill everything should be okay. Sold a phone once wich still was in warranty period. Just copied the Bill and everything was OK.
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Might work that way in the US, but in the UK a warranty isn't always transferable regardless of having the original POP because the device is technically 2nd hand and most warranties state it's for the original purchase only - definitely that way for the company I work for. If the original owner registered the unit for warranty then you're screwed. If not, you might be able to get away with it

I live in the us. Any way to check online?
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twolfekc said:
i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
Sent from my Nexus 4 using xda premium
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Yes you can...I had a similar issue...bought off craigslist...screen had major flicker issues....if you get a hold of the person who sold you the phone and have them give you the receipt..then you can RMA it only through LG because its from t-mobile...mine was bought from google so google has the RMA processed.

Ya bought one from kijiji Toronto on wondering the same thingHe bought his from the play store...

Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
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twolfekc said:
Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
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If you did not purchase the device from Google Play you'll have to contact LG for warranty service. http://www.lg.com/us/support-mobile/lg-LGE960

If its from T-Mobile call customer care and get a warranty exchange if your phone line has the the device warranty.
Sent from my Nexus 4 using Tapatalk 2

How does the RMA process work?

I bought a slightly used Nexus 4 from a guy I bumped into yesterday morning. This afternoon, I wanted to flash a factory image (occam) but no matter what I do, my computer won't recognize my phone. This computer can see my Nexus 7 without a problem, but no go with the phone. The phone just charges.
I have uninstalled the adb devices, samsung and lg devices as well, all purged from the computer but nothing when I connect the N4.
Am I eligible to call in for an rma?
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Call Google and see what they say. They will ask for the IMEI of the phone and the email address used when that phone was ordered. So you may need to bump into whoever sold you the phone again.
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---------- Post added at 05:46 AM ---------- Previous post was at 05:44 AM ----------
Oh yeah, and they send the RMA info to the email address used when the phone was ordered. So you'll probably need access to that.
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Thanks for your reply. So, does this mean google will send replacement unit to the original purchasaser?
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jamesc760 said:
Thanks for your reply. So, does this mean google will send replacement unit to the original purchasaser?
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I had a problem that was very similar. (Daughter board failure) and the guy that sold me the phone stopped answering and refused to communicate.
I ended up having to send the phone to LG for repair. It was covered by the manufacturer warranty, but I had to be without a nexus for 2 weeks. (LG refuses to send a phone pre emptively like Google.
That's one reason to avoid the gray market and stick to ordering from Google directly.
Your only hope is if the original owner bought it from Google and transfers the info over to you.
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You can get the warranty transferred from the original guy to you. My buddy had to do this, he bought a used one and it went bad. Just contact the guy and call the Google play store and tell them you want the warranty transferred. 3 days later you will get a new N4, then of course ship the old one back.

The seller is not responding to my text or call. So, my option is to send it in to LG for service repair. I have initiated a service request (ship it in) and have to wait for return authorization.
Will they refuse service if your Nexus 4 is unlocked?
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jamesc760 said:
The seller is not responding to my text or call. So, my option is to send it in to LG for service repair. I have initiated a service request (ship it in) and have to wait for return authorization.
Will they refuse service if your Nexus 4 is unlocked?
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All nexus 4's are unlocked...
Sent from my iPad 4

Ok,lets try again. My Nexus 4 is bootloader unlocked. With a broken usb port, I don't have a way to relock it. No, it has supersu but no root binaries.
Is my n4 still returnable under LG service repair or will they throw a cow?
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jamesc760 said:
Ok,lets try again. My Nexus 4 is bootloader unlocked. With a broken usb port, I don't have a way to relock it. No, it has supersu but no root binaries.
Is my n4 still returnable under LG service repair or will they throw a cow?
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I don't know if lg will care about the bootloader or not, but there's an app in the play store that will relock it, iirc.
Sent from my iPad 4

So, just received an email message from LG, states that in-warranty service must be go through the same place where you bought it. Only out of warranty service can be performed by LG.
How do you get LG to provide service on your nexus 4?
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I think the out of warranty work they are referring to would be something like a cracked screen, which isn't covered under the standard warranty.
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so, a borked usb port on the phone is covered under warranty service but a cracked screen isn't??? makes no sense to me, but whatever. I'm just going to sell it on ebay. so sick of this non-sense.

LG sux. Eggs. One more reason to stay away from LG products. Never had problems with Samsung, ever. I had to get a Galaxy Nexus sent in to Samsung for warranty repair, actually it had a bad usb port, just like the N4, Samsung repaired it under warranty. Didn;t give me any problem. LG sux. Eggs. Another mental note--stay away from LG products.

GNote 3 on sale today in AT&T stores

I visited at&t store today and can confirm that they have Galaxy Note 3 in stock and are selling it today. This is in-store as far as I know.
AT&T store in NY.

I work for AT&T...only Note 3 we got is the one employees get.
Corporate store in Georgia.
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Visited two AT&T corporate stores in NYC today. They have the demo unit, but no stock to sell, even though the demo unit has pricing, etc. listed next to it. One employee actually told me it was for sale today and I said "I don't think so, but I'll take one in black" - he came back and said he was misinformed by a co-worker and it will be available on 10/4. This was the flagship store in Times Square. I also visited the small store in Rock Center where I work and was told 10/4. Mind you, employees at both originally told me 9/27, then 10/1 and now 10/4...

composi said:
I work for AT&T...only Note 3 we got is the one employees get.
Corporate store in Georgia.
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Just called my local att store (Philadelphia Suburbs) he said they have it on display

Hmmm... I'm going by Best Buy tonight to see if they have them yet. Hopefully they do and I can pick mine up and play with it allllll weekend!:silly:

ddenson said:
Visited two AT&T corporate stores in NYC today. They have the demo unit, but no stock to sell, even though the demo unit has pricing, etc. listed next to it. One employee actually told me it was for sale today and I said "I don't think so, but I'll take one in black" - he came back and said he was misinformed by a co-worker and it will be available on 10/4. This was the flagship store in Times Square. I also visited the small store in Rock Center where I work and was told 10/4. Mind you, employees at both originally told me 9/27, then 10/1 and now 10/4...
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If you can, try the AT&T corporate store in Jamaica part of Queens. They have white and black unites in stock, and also a demo unit for you to try it.

I'll chalk that up to different markets. Our display doesn't go up until the 3rd for launch on the 4th.
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starrscream22 said:
If you can, try the AT&T corporate store in Jamaica part of Queens. They have white and black unites in stock, and also a demo unit for you to try it.
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Wish I could, but Jamaica, Queens is a long trip from mid-town

Looks like most of these employees got confused with when they get the actual stock and when they get the demos.

Just called the same 5 ATT stores I've been calling and some said the 3rd and 4th and some said the 1st still.

It's the 4th for the southeast.
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starrscream22 said:
I visited at&t store today and can confirm that they have Galaxy Note 3 in stock and are selling it today. This is in-store as far as I know.
AT&T store in NY.
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Did they say they could sell you a phone right then? I was told today that they will have the units for sale on Oct. 4th by a store on the Upper East side of Manhattan. (http://forum.xda-developers.com/showthread.php?p=45982456#post45982456)

You guys are making me miss NYC. Brooklyn, crown heights!!!!!
Anyways, out here in grand junction, the best buy doesn't have any on display yet. I'm going to check again tomorrow though.
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Jammol said:
You guys are making me miss NYC. Brooklyn, crown heights!!!!!
Anyways, out here in grand junction, the best buy doesn't have any on display yet. I'm going to check again tomorrow though.
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I miss Fruita, not...
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I can confirm its the 4th. Store next to mine has it on display. I got couple of pics including the bootloader

Checking in as third person from Grand Junction who went to FMHS.
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I think people are using the word "confirm" llike its candy.
We have a bunch of "confirmations" for the last 2 weeks.
Confirmation = Heres my phone with pic of it and receipt.Otherwise you are speculating.

Oct 4th in Michigan

xManMythLegend said:
I think people are using the word "confirm" llike its candy.
We have a bunch of "confirmations" for the last 2 weeks.
Confirmation = Heres my phone with pic of it and receipt.Otherwise you are speculating.
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I think 4th seems like a solid date. I confirm :beer:
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starrscream22 said:
If you can, try the AT&T corporate store in Jamaica part of Queens. They have white and black unites in stock, and also a demo unit for you to try it.
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I am not sure why you posted this information. I went to the store and they didn't have any, even after confirming with me on the phone they had phones in stock.I posted my frustrating experience here.

IMEI added to blacklist by Tmoible

I bought my LG G2 exactly 30 days ago (11/23/13) from this local store http://www.cltcellrepair.com/?noredirect , they advertised it as brand new on Craigslist, I paid $450, about the same price as if I buy from Ebay, since it is local store with good Google reviews, so I went with them.
The phone works very well, really love the phone. After exactly 30 days, this afternoon the phone stopped working, it won't register to Tmobile network. I rebooted it a couple times, still won't work. After I called Tmobile, they asked me where I bought it, they said the previous owner stopped paying Tmobile , so the IMEI was being blocked.
I pulled out the receipt, it has a 30 days warranty on parts and labor. I called the shop, they closed for the holiday until Friday
Did anyone else have similar experience? Am I scammed by this shop? What shall I do if the shop refuse to cooperate?
Thanks for your suggestions.
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First thing I would do is file a police report at the Charlotte n.c. police department. Next I would have the officer go their with you to try and resolve the issue. You will need something in writing from tmobile or some type of proof. The seller will probably cooperate.
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Intub8 said:
First thing I would do is file a police report at the Charlotte n.c. police department. Next I would have the officer go their with you to try and resolve the issue. You will need something in writing from tmobile or some type of proof. The seller will probably cooperate.
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Thanks for the suggestion. I will try that if they wont cooperate. Also, I can print out IMEI block list report.
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Warranty on verizon version

I have the verizon g2 and I wanted to get the warranty on it. The issue is I'm not using it on verizon. When I call they ask me for a verizon account. I told them that I bought the phone in full with no contact and didn't activate a verizon account. I said its unlocked and I'm using it on lycamobile. The cs now thinks I jail broke my phone so I explain to them that androids can't be jail Broken. By unlocked I mean it can be used with any carrier. And newer verizon phones are already unlocked. They get confused and just start making stupid excuses so I hang up. Is there anything I can do to get warranty on it because the manual says it has 1 year manufacture defect warranty on it. Any ideas what to do? Would it work out better if I went to a store or would they still need an account and stuff. Because I don't have receipts or anything since I bought it off eBay.
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You should hope that the person from eBay has your receipt unless they are an actual vendor then that receipt for the purchase should be enough for a manufacturer warranty. Manufacturing warranty normally only covers the original/first buyer. Good luck though I'm not sure LG will cover your phone but they should.
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comk4ver said:
You should hope that the person from eBay has your receipt unless they are an actual vendor then that receipt for the purchase should be enough for a manufacturer warranty. Manufacturing warranty normally only covers the original/first buyer. Good luck though I'm not sure LG will cover your phone but they should.
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Ok I bought it over a month ago I doubt they have it but I'll contact them anyway. My phone is still fine So it isn't urgent but it started heating up a lot recently so just in case...
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The Verizon is CDMA locked but GSM unlocked out of the box. Lots of people bought the Verizon model for Qi Charging and ease of moving to different GSM carriers.
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player911 said:
The Verizon is CDMA locked but GSM unlocked out of the box. Lots of people bought the Verizon model for Qi Charging and ease of moving to different GSM carriers.
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Okaaaayyy.... I know that and it's exactly why I bought it. What does that have to do with this thread?
Anyways I talked to lg and they said If I can get the receipt from the seller I'll have warranty they just need proof of purchase and they said I can deal straight with them or through verizon so I'll see if the guy will send me a pic of the receipt if he still has it
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