Horrible signal/data on Orange(EE) UK - Nexus 4 Q&A, Help & Troubleshooting

I've read around and noticed that there seems to be a lot of people having issues on EE, T-Mobile and orange with this device.
On my S3 the signal was amazing, never and issue but on this its always dropping signal and as for the data there's not much point even trying. Drops every single time you they and do anything!
I've been on several different ROMs and the issue seems to follow no matter what I'm on (CM10.1, PA, AOKP) etc..
Any ideas on what I can do?
Thanks
Sent from my Nexus 4 using xda premium

Roshi69 said:
I've read around and noticed that there seems to be a lot of people having issues on EE, T-Mobile and orange with this device.
On my S3 the signal was amazing, never and issue but on this its always dropping signal and as for the data there's not much point even trying. Drops every single time you they and do anything!
I've been on several different ROMs and the issue seems to follow no matter what I'm on (CM10.1, PA, AOKP) etc..
Any ideas on what I can do?
Thanks
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Glad I'm not the only one, I posted last night about it. I thought the wireless was the issue too but I think that's the dodgey wireless router in this building. Maybe we need to change APN settings too? I'm on orange.

I tried manually selecting the network instead of automatic and seemed to work for about 10 mins solid but dropped again.
Sent from my Nexus 4 using xda premium

Roshi69 said:
I tried manually selecting the network instead of automatic and seemed to work for about 10 mins solid but dropped again.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I've tried that too. Tried restarting, switching off all wireless connections, etc. Not working well. Now I can't get the h on my wireless icon either.
http://orangeservicestatus.co.uk/ <--- I think I found out why... :/

BTW I spoke to an orange customer service representative on the phone earlier. He said he'd pass on the information to the technical department since I mentioned that a lot of people were complaining online about connection issues recently. My data connection was back to normal late afternoon. How is yours?

I use mine on 3 Network and must admit it's the fasted thing ever. I thought HTC was good but this Nexus is best by far. I left Orange a short while ago as they're useless.

I'm getting the same issue. On T-Mobile UK(EE) I'm thinking it is a problem with the sim card. Had a galaxy nexus before this and data was great. Got a micro sim from the store for this phone. It appears like the connections on the sim are all to one side and touch the metal sim tray. Don't know if this may cause the issue?
Sent from my Nexus 4 using xda premium

dave83uk said:
I'm getting the same issue. On T-Mobile UK(EE) I'm thinking it is a problem with the sim card. Had a galaxy nexus before this and data was great. Got a micro sim from the store for this phone. It appears like the connections on the sim are all to one side and touch the metal sim tray. Don't know if this may cause the issue?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Really? I haven't checked this on mine, I doubt this could be the problem? I wish orange had an official service status website or something instead of the 3rd party twitter based one... lol

Related

[Q] Antenna Drop, Edge Only, Tmo

I have not had any issues that i've seen other have on the forums but there is one issue i am having...
After the first few hours of use the antenna has either cut out completely and I see "no service" or only Edge is available.
Rebooting + open/close sim tray does not fix the problem. I am on T-Mobile.
I had to call in and have them "reset" the data on my line in order the get h+ speeds again. Also my buddy said they told him the Sim card that came with the phone, if from t mobile, could be a different type and if I keep getting issues they recommended to go into the store and request a new one. He also is having terrible speeds on t mobile. We are both seeing about 600kbs down and 1000kbs upload speeds. Used to be much better with my galaxy nexus....so I will check with them tomorrow again
Sent from my Nexus 4 using xda app-developers app
I have a similar problem but for me the H icon never goes away. It works for a good time but then all of a sudden it doesn't load anything. It comes and goes and it's really annoying.
Did you guys cut your sim card into micro or is it a real micro sim card?
My reception is pretty poor. It drops pretty randomly at times which can be frustrating, something that my Galaxy Nexus never did. I typically only see 2G speeds though due to my area.
Sent from my Nexus 10 using xda app-developers app
I cut my Sim and having the same issue... Guess I have to get a real micro sim
Sent from my Nexus 4 using xda app-developers app
I am using a microsim ... the one that came with the phone since I purchased through T-Mobile online.
I think it is the sim card because it looks like there are scratches on it after I had swaped it back to my vibrant with a microsim adapter.
I will go to the store today when they open and get a new sim. Hopefully this will fix this issue. It was working perfectly fine earlier.
My N4 is dropping calls and losing network connection like crazy. I'm using the same Sim that was in my SIII. It had no such issues.
Sent from my Nexus 4 using xda app-developers app
I haven't had your problem, but I did cut my SIM to a microSIM, and the first 2 times I put it in, the N4 would not recognize it. Since then, I've put it in 2 more times and it's been fine. Did you cut your SIM into a microSIM? Maybe the phone is extra picky about placement.
SOLVED
Got a new MicroSIM and It works perfectly. My original microSIM did get scratched too hard when using a MicroSim to SIM adapter (i was testing the microsim on my old phone)
I'm happy now
javacody said:
My N4 is dropping calls and losing network connection like crazy. I'm using the same Sim that was in my SIII. It had no such issues.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Did you set up your APNs?
Robert_W said:
Got a new MicroSIM and It works perfectly. My original microSIM did get scratched too hard when using a MicroSim to SIM adapter (i was testing the microsim on my old phone)
I'm happy now
Click to expand...
Click to collapse
NVM. Same b.s just happened again with the new sim. Idk whats going on here. The antenna is randomly choosing to be on HSPA, EDGE, or nothing... I'll wait it out for a day or two.. see if things change
Why would I have to?
Sent from my Nexus 4 using xda app-developers app
EDIT:
called up. they did a reser on their end. didnt work. They will call me when the Nexus4 becomes available again. Mine is labelled as "defective" in the system
Robert_W said:
called up. they did a reser on their end. didnt work. I am now getting a new one now.... waiting on hold listining to christmas music
Click to expand...
Click to collapse
Let us know how it goes ,
this issue is very frustrating.
Sent from my Nexus 4 using xda app-developers app
Ugh. That sucks. Sorry to hear.
what really sucks is that I dont have any other issues with it. Every problem that i see on the forums is not existant on my nexus. I am scared that if it ever gets replaced that the new one may not be as perfect as this one is
I'm Having the exact same problem, except on AT&T. Coming from an Atrix 4G, cut the sim down to micro size, only had a network connection for the first 30 seconds after a reboot. I just got off the phone with a AT&T CSR to activate a new micro sim i picked up earlier today, he said IMEI showed up in their system as Unknown, according to him because "it's an unlocked device, so it shows up on our systems as unknown." After doing the switch anyway, connection held for about 5 minutes, and now i'm back to square one. Maybe APN settings? Is this a problem with the N4, or the service?
Absent Crysis said:
I'm Having the exact same problem, except on AT&T. Coming from an Atrix 4G, cut the sim down to micro size, only had a network connection for the first 30 seconds after a reboot. I just got off the phone with a AT&T CSR to activate a new micro sim i picked up earlier today, he said IMEI showed up in their system as Unknown, according to him because "it's an unlocked device, so it shows up on our systems as unknown." After doing the switch anyway, connection held for about 5 minutes, and now i'm back to square one. Maybe APN settings? Is this a problem with the N4, or the service?
Click to expand...
Click to collapse
I would think it may be an issue with the N4 since some people are perfectly fine with their connection, but then there's others like us who can't get it too work all the time =(
i think its a manufacturing defect
I'm thinking definitely manufacturing defect now, I went into a t-mobile store and tried one of their sim cards - same result. I even tried flashing everything completely back to stock, but the problem remains. Am I the only one experiencing this? I can't find any similar results..
EDIT: You guys think I should hold off on sending it back in until they have more in stock? So I'm not completely N4-less for 3 weeks?

Nexus 4 drops all service when entering HSPA+ area

Hey guys lurker here finally registering to get some help.
I have a nexus 4 with T-Mobile. I bought it unlocked through Google and have it on the same plan I had my G2 on.
My problem is every time I get into a HSPA area my service just drops. Like completely drops. I cannot even make a call. It will come on then off then on then off. It makes the phone useless. When I'm on edge it's perfectly fine.
I went to T Mobile and got a brand new sim car and that did not help my problem.
Much appreciated any help I can get.
Factory reset first and see what happens.
Sent from my Nexus 4 using xda premium
Ok
CobieS said:
Hey guys lurker here finally registering to get some help.
I have a nexus 4 with T-Mobile. I bought it unlocked through Google and have it on the same plan I had my G2 on.
My problem is every time I get into a HSPA area my service just drops. Like completely drops. I cannot even make a call. It will come on then off then on then off. It makes the phone useless. When I'm on edge it's perfectly fine.
I went to T Mobile and got a brand new sim car and that did not help my problem.
Much appreciated any help I can get.
Click to expand...
Click to collapse
That happens when the radio on the N4 switches between 3G and HSPA doing a factory reset won't affect the radio. In other words its the carrier coverage in your area. Try Straight Talk with At&t
Sent from my Nexus 4 using Tapatalk 2
Never had this problem with my g2
Sent from my Nexus 4 using Tapatalk 2
I've got a Nexus 4 on AT&T and i've got HSPA (no +, i've checked in settings). It seems when my phone switches between towers i lose service until i go in and select AT&T from a list of available networks. On other phones in this area i always have Tmobile and AT&T, but with this one i'm getting two AT&T's. I usually select AT&T, but the last few days i've tried selecting "automatically select network." It doesnt appear to have made any changes. Just wanted to see if anyone had any ideas before i factory reset this bad boy.
Factory reset, reflash of the stock ROM using the nexus toolkit, unroot and custom Roms cm10 and paranoid android. Nothing has helped my issue. I have the LTE plan and the WAP APN gives me hspa+. Still getting a signal drop every time I move more than a mile or so.
Sent from my Nexus 7 using Tapatalk 2
Doubt anyone is even watching this, but i called google and the rep says it sounds like a hardware issue. Getting a warranty replacement.
Jrob2k said:
Doubt anyone is even watching this, but i called google and the rep says it sounds like a hardware issue. Getting a warranty replacement.
Click to expand...
Click to collapse
I'm having this exact setting did a replacement help you at all?

Aaaargh fecking signal!!

Why does my phone show full signal yet all apps that use mobile data either run shockingly slow or not at all!! My steam app is constantly reconnecting yet signal is constant! In BBS it's showing i have good signal for a matter of minutes and is mostly showing poor or unknown signal nearly the whole time the phone is on!
My set up is the latest AOKP rom and faux's kernel
Sent from my Nexus 4 using xda app-developers app
nuclearmonkeyuk said:
Why does my phone show full signal yet all apps that use mobile data either run shockingly slow or not at all!! My steam app is constantly reconnecting yet signal is constant! In BBS it's showing i have good signal for a matter of minutes and is mostly showing poor or unknown signal nearly the whole time the phone is on!
My set up is the latest AOKP rom and faux's kernel
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Could be you only have full bars of 2G data speed. You are either being throttled for excessive use from your carrier or your carrier only has 2G speeds where you live. Where I work the entire county only has 2G Edge speeds from AT&T even though their coverage map shows 3G for the area. Check your data type and speeds with an app like Network Signal info.
https://play.google.com/store/apps/details?id=de.android.telnet&hl=en
Happens to me a lot as well. I show full 4g and yet everything times out and wont load because data is so slow. I'm also in a good coverage area where i get 12-14 Mbps speed with other phones and when this one is acting normal.
Sent from my Nexus 4 using xda premium
The towers you are connecting to are probably overloaded. Thin of them as a wireless access point at your house with 1 internet line. If too many connect to and use that line, the connection gets slower. Would be nice if cell providers posted tower stats in your area. Would save a lot of angry calls
stretched said:
The towers you are connecting to are probably overloaded. Thin of them as a wireless access point at your house with 1 internet line. If too many connect to and use that line, the connection gets slower. Would be nice if cell providers posted tower stats in your area. Would save a lot of angry calls
Click to expand...
Click to collapse
I think in my situation it is not this. My wife has an HTC one s and my brother a sgs2 and they will have great data speed while i have dead slow even though we are on the same carrier and in the same room.
Sent from my Nexus 4 using xda premium
Got the same problem
My pbone is acting wired showing full signal but no traffic gets through
Also sometimes the signal just greys out and i dont get any connection until switching flightmode and back
Im at aokp to... Maybe its relaxed to the rom
Im on Stock kernel
Sent from my Nexus 4 using xda premium
MoooN said:
Got the same problem
My pbone is acting wired showing full signal but no traffic gets through
Also sometimes the signal just greys out and i dont get any connection until switching flightmode and back
Im at aokp to... Maybe its relaxed to the rom
Im on Stock kernel
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Happened to me on stock, cm, aokp, and now pa. I don't know what it is. I just hope an update will fix it.
Sent from my Nexus 4 using xda premium
Glad im not the only one suffering.. I didnt really have the problem on stock so much.. just since unlocking and flashing new roms.
To the person who mentioned carrier throttling, its certainly not that as one minute i'll get full speed and the next (youtube for example) will just stop and start saying no signal retry and then if i turn the phone off and back on again it will work. How can a carrier throttle you when you only have a 2Gb usage limit and then they charge you afterwards that makes no sense.
Also its not a 2G problem as Signal checker shows 3G and also now EE all around my area. Besides my wife's S3 on the same network is getting full speeds where im not or anything even though im apparently at full strength H
I hope this gets sorted soon as its also affecting calls.. I'll have what looks like full signal while playing a game then suddenly a text to say someone tried ringing me like 3 minutes before!!
probably switching from HSDPA to HSPA+.
did you notice a H on top of your signal bar, that switches to H+ when the lag is over?
I have had this problem for a long time, since I got my Galaxy Nexus and now again on my Nexus 4, and finally got so fed up that I have been testing it all day and getting screenshots ready to make my own post about this so I am pretty relieved to see this post!
I live in Philadelphia and use T-Mobile. I have had T-Mobile here for years and never had this problem before. When they upgraded to 3G I had amazing speed boosts and when they did HSPA+ it got even better but that was on a G1/G2. On my Nexus phones the internet is damn near unusable in center city but what is so odd about it is that in my Google searches about the problem I can only seem to find posts raving about T-Mobile in the city and how Philly keeps getting improvements including the new improved 1900Mhz HSPA+42 but I have never even seen my Nexus 4 on the +42 network the best it goes to is +15 and even that makes no difference because the internet is so slow and unrelaible that unless I am on Wifi, my phone just sits in my pocket useless.
I'm really at my wits end about this and no one, Google or T-Mobile seems to take responsibility or have any advice on how to fix it except the pointless factory reset.
I've seen a brief mention on XDA about a fast.tmobile.com APN and I changed to that and I'd like to imagine that it showed some type of improvements but certainly not with data speeds/latency/integrity of connection. If anything, it may have improved signal 'strength' (used lightly because regardless of what my strength is listed as the connection sucks.
To be clear, I am connected to HSPA and HSPA+ when the connection is being used, like it should, but these are the best speeds I managed to get throughout the day today as I moved around campus trying different spots.
Please, someone have advice!!
Could it be kennel related? Did you guys try just being on stock ROM?
Sent from my Nexus 4 using Tapatalk 2
ftarules said:
Could it be kennel related? Did you guys try just being on stock ROM?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I am using the stock kernel, stock radio although not the stock ROM. I am pretty sure I had this problem before I rooted (I say pretty sure to be conservative with my answer since I am not 100% sure but I am definitely 90%)
Is anyone confident about their knowledge regarding APN settings? I have seen like 15 different configurations for T-Mobile's APN and have no idea which one to try and would prefer not to just go through them one by one -- I've got things to do!
ftarules said:
Could it be kennel related? Did you guys try just being on stock ROM?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Again.. I'm pretty sure i didn't have this problem while on stock but i could be wrong. My GNex was exactly the same. And I'm on orange UK so completely different network to the T-Mobile USA so surely can't be random that we're both having the same problems
Sent from my Nexus 4 using xda app-developers app
I had the same slowness over cellular, 9kbps or so. I changed APN's, rebooted and just got 2463kbps.
http://forum.xda-developers.com/showthread.php?t=1791526
drdjr said:
I had the same slowness over cellular, 9kbps or so. I changed APN's, rebooted and just got 2463kbps.
http://forum.xda-developers.com/showthread.php?t=1791526
Click to expand...
Click to collapse
Will this only work for at&t users though?
Sent from my Nexus 4 using xda app-developers app
I'm on stock 4.2.1. Phone is rooted and boot loader unlocked. For about two days now I'm having signal drops from 4bars, then greyed out 4 bars and jumps between H to 3G. Settings for LTE revert to WCDMA every time I lose reception. Also dialer crashes/ force closes if I have an incoming call and sends all calls to voicemail. I can dial out but at the end of my calls when I go to hang up I see the popup that phone process crashed.
My carrier is Bell Canada and the phone worked fine for about 10 days before this started happening.
Any tips or advice to help me out is appreciated. Thanks.
Sent from my Nexus 4 using Tapatalk 2
Bump.
Sent from my Nexus 4 using Tapatalk 2

All Nexus 4 devices faulty?

Hello,
I am from India and I'm using Idea Cellular.
I've been using N4 since Jan, initially it had 4.2 on it, after that I updated to 4.2.1 and later 4.2.2
For the last 6-7 weeks most of my calls were getting dropped, sometime just after connecting.
I tried a lot of solutions:
1. Switching off mobile data
2. Switching off wifi
3. Device reset
and then making calls.
None of the above solved the call drop issue. I finally requested for a replacement device and received it today.
So I put my sim in new phone, copy all my data from Google Play and I make my first call, 12 mins and the call drops again.
Now if this was a hardware issue, the odds of me again getting a faulty device should have been very less. But well here we are - one more faulty device.
If its not, is there any software fix or anything other way of solving this?
Did you try checking with a different SIM?
Hardware issue with your particular phone. RMA
Maybe is your sim cause I can talk for over a hour and nothing happens
xsreality said:
Did you try checking with a different SIM?
Click to expand...
Click to collapse
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
-Harsh- said:
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
sagarpatil86 said:
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
Click to expand...
Click to collapse
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
-Harsh- said:
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
I've had mine for about a month and have not experienced any of these issues. Yes, I've had a dropped call or two but it's been in areas that have a weak signal and my previous phones would also drop calls. I'm on the T-Mobile USA network.
It might as well be a problem with your service provider, and it might be temporary, you should check that possibility. If not, then the SIM card might be faulty as well, try it in a different phone and see if calls are dropped.
Tried switching already.. No avail..
Main things that bug me is wifi.. Don't know what the heck is wrong with it..
Sent from The Beauty - Xperia S
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
High Hopes
I feel ya, man. My phone usage pattern is pics, video, and browsing mostly. The Nexus 4 has failed me on multiple occasions with dropped data and terrible reception. I have tried changing my APN settings, I've even called ATT and confirmed with them that I had the correct data plan allotted.
I know it's the Nexus 4 and not my carrier because my husband, who uses a half-broken iphone 4 on the same network gets better reception and network connectivity in the same places and at the same times. I found myself using his phone a lot of the time to do simple tasks like browse online because I'm tired of re-connecting on my Android.
I still don't want to go back to iPhone because I'm bored with iOS at the moment, so now, when I'm researching my next Android phone, I'm going to make sure to consider radio signal quality.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
I have the same issue, the call drops when making or receiving a call, and it happens after 20 seconds to 1 minute... The odd thing is I didn't have these problems when I was using it in the states.. Just had them when I went back home..
Sent from my Nexus 4 using Tapatalk 2
ksavai said:
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
Click to expand...
Click to collapse
+1
No issues for me too. From Mumbai, on Vodafone network. In fact the reception is better on Nexus 4 than my previous phone which was a Motorola Electrify.
i'm from Mumbai, using Tata Docomo, and have no problems with my nexus 4!
Try your sim in another phone now.. Might well be your carrier
Issue with getting 3G AirTel on Nexus 4
xsreality said:
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
Click to expand...
Click to collapse
I have recently swapped SIM on Nexus 4, from BSNL to AirTel. When I was using BSNL, 3G was working fine. Once I switched the BSNL SIM with AirTel SIM. I got 3G the first day (14th March 2013) and after that I was never able to get 3G till now. I even got a duplicate SIM thinking that earlier SIM might be the problem as I had converted it to micro by cutting it. But new micro SIM doesn't seem to be helping either.
Any help would be greatly appreciated.
my prob
i am in india . i got my N4 from the USA in mid feb . i started using it after i reached india . my phone makes a creaky sound at the top left part when pressed slightly . and also there is this weird sound from inside the phone when i shake it . sounds like some really tiny part is loose inside it .i have never dropped my phone and there is no damage externally . i am considering getting a replacement . so how should i go about it ?
please help fast because a friend will be going there soon so ill send it with him .
thank-you

Won't reconnect to mobile network until rebooted.

I am having a problem with my newly purchased Nexus 4.
I just received this 5 days ago, and I have noticed a problem. Sometimes, my Nexus disconnects with my network provider, and then it won't reconnect until I reboot it. I can't figure out how to fix this issue, as it is annoying and happens randomly. I don't know how to recreate the issue. I know I am supposed to have a connection, because my old Galaxy Nexus sitting right next to my Nexus 4 connects to the network fine.
Just after the last disconnect, I rebooted and allowed Data Roaming, as someone from Android Central said that it might help with keeping my phone connected. Only time will tell if that helps or not, but do you guys have any idea what could be causing this issue? I am on T-Mobiles $30 Monthly4G plan. Thanks.
UPDATE: My N4 also tends to Roam much more than my GNex. Could this be the cause of the problem?
Post your APN settings.
Name: T-Mobile US
APN: epc.tmobile.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: Not set
MMS Port: Not set
MMC: 310
MNC: 260
Authentication Type: Not set
APN Type: default,supl,mms
APN protocol: IPv4
APN enabled
Bearer: Unspecified
I checked on T-Mobile's website and my settings match what they say I should have.
I have also just tried fooling around with WCDMA, and it has seemed to fix the problem roaming a lot and I have a better data connection now. But I still don't know whether or not my connection to the network will drop.
I'm with three.UK and I have the same problem I think its got something to do with 4.2.2 and not allowing wcdma permanent three network is only 3g that could be the problem
Sent from my Nexus 4 using xda app-developers app
dannyling said:
I'm with three.UK and I have the same problem I think its got something to do with 4.2.2 and not allowing wcdma permanent three network is only 3g that could be the problem
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Exact same problem and same network.
Sent from my Nexus 4 using xda premium
I've rang Google up but they didn't really help sound like software problem hopefully get fixed in 4.3 or we could root it but that's why I bought a nexus to stop the addiction
Sent from my Nexus 4 using xda app-developers app
dannyling said:
I've rang Google up but they didn't really help sound like software problem hopefully get fixed in 4.3 or we could root it but that's why I bought a nexus to stop the addiction
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
You bought a nexus to stop the addiction of rooting? I bought a nexus to feed the addiction. If I wanted to stop I would have gone for a fruit phone.
Back to topic I have the same issue. Have had it since day one of the first batch of phones shipped and through a newer RMA nexus. Google and t mobile have no answers and blamed each other. Dunno.
Sent from my Nexus 4 using xda premium
If you are using the prepaid plan, it's going to have subtle differences in roaming and coverage; perhaps that accounts for something.
Exodian said:
You bought a nexus to stop the addiction of rooting? I bought a nexus to feed the addiction. If I wanted to stop I would have gone for a fruit phone.
Back to topic I have the same issue. Have had it since day one of the first batch of phones shipped and through a newer RMA nexus. Google and t mobile have no answers and blamed each other. Dunno.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I know what you mean but I rooted to get the latest updates but with the nexus I should always get the first , as for the network bug we will have to wait and see 4.3
Sent from my Nexus 4 using xda app-developers app
If its a software bug then why haven't many more have the same issues?
It seems that my signal reception seems to decay over a long period of time. When my phone first reboots, its as strong as ever. But then a day passes and then my phone starts to roam a lot more. Then finally, it just doesn't connect at all. Looks like I am going to have to give Google a call, because this is not right.
cashman0712 said:
I am having a problem with my newly purchased Nexus 4.
I just received this 5 days ago, and I have noticed a problem. Sometimes, my Nexus disconnects with my network provider, and then it won't reconnect until I reboot it. I can't figure out how to fix this issue, as it is annoying and happens randomly. I don't know how to recreate the issue. I know I am supposed to have a connection, because my old Galaxy Nexus sitting right next to my Nexus 4 connects to the network fine.
Just after the last disconnect, I rebooted and allowed Data Roaming, as someone from Android Central said that it might help with keeping my phone connected. Only time will tell if that helps or not, but do you guys have any idea what could be causing this issue? I am on T-Mobiles $30 Monthly4G plan. Thanks.
UPDATE: My N4 also tends to Roam much more than my GNex. Could this be the cause of the problem?
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Don't have that problem with my nexus, and I'm running stock android 4.2.2 also. Have you tried airplane mode before rebooting? You don't need the data roaming ON, if your not using it. You could try by selecting the network operator manually, or in the worst case scenario, try a complete reset via recovery. You can also try to get the SIM of the galaxy nexus into the nexus 4 (your gonna have to cut it) sometimes the SIM is the problem, happened once on my HTC Inspire, got a new SIM and the problem was fixed. ?Hope you can resolve your issue.
I think its not a common fault but if your network is 3g only then I think this could be the problem and you would only realise that I have only had it for a few weeks I don't want RMA again if this only a software fault . like I said its got something to do with lte and radio restrictions on the 4.2.2 I reckon and Google won't admit it,
Sent from my Nexus 4 using xda app-developers app
dannyling said:
I think its not a common fault but if your network is 3g only then I think this could be the problem and you would only realise that I have only had it for a few weeks I don't want RMA again if this only a software fault . like I said its got something to do with lte and radio restrictions on the 4.2.2 I reckon and Google won't admit it,
Sent from my Nexus 4 using xda app-developers app
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Its not even that, why my Nexus 4 seems to LOVE to roam, while my Galaxy Nexus hated roaming. I don't know why. Well anyways, just got off the phone with both T-Mobile and Google, both of them don't know what the problem is. Just had to Factory Reset my phone. But right off the bat, jumped straight to Roaming, so I am afraid an RMA is in my future.
Fair doos at least you know but I still think its a three network problem with the way my network is HSDPA+ and the phone can't handle 3g to hdspa+ could be radio oringated oh well we'l see
Sent from my Nexus 4 using xda app-developers app
dannyling said:
Fair doos at least you know but I still think its a three network problem with the way my network is HSDPA+ and the phone can't handle 3g to hdspa+ could be radio oringated oh well we'l see
Sent from my Nexus 4 using xda app-developers app
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Well I actually still don't quite know, it could be my sim card causing issues, but I just hope that my next phone is better and everyone just works out of the box. The reviews for this phone are glowing, but so far all I see are problems.
I have all the same issues and I am on the same plan. My daughter's Nexus 4 is fine on the same plan and I tried her sim but it doesn't make a difference on my phone. Any custom ROM make a difference for anyone?
Sent from my Nexus 4 using Tapatalk 2
sigsour said:
I have all the same issues and I am on the same plan. My daughter's Nexus 4 is fine on the same plan and I tried her sim but it doesn't make a difference on my phone. Any custom ROM make a difference for anyone?
Sent from my Nexus 4 using Tapatalk 2
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Sounds like a hardware problem, like mine. I'm hoping to set up an RMA tomorrow. I am also going to T-Mobile to get them to check out my SIM card, even though its brand new. I might also buy a cutter online, because I still have my old SIM from my Galaxy Nexus and it was perfect.
I had this problem with my release day N4 on America's AT&T network. I would very frequently disconnect, even though others around me would not. My old Galaxy S had no such issue. After several weeks of frustration and dozens of threads (really, you should have searched, there's dozens of threads), I got an RMA from Google and they sent me a new N4 (the one before the nipples came out). Now, I still occasionally get hiccups wherein the signal bar indicates connection to Google servers (it's colored in, not grey/pale). However, my phone no longer completely disconnect from network like my original (btw, you can just toggle airplane mode; that usually fixed it for me). I just have to wait a 5~10 seconds for a proper connection to be re-established.
After having read hundreds of posts about this issue; and arguing with ignorant, stock users who were lucky enough to have received an order with a sufficiently working radio (they just assumed that root alone was the cause...), I only have one piece of advice for you. It's been the only solution in all of my research, as well as the one that helped me: Return Merchandise Authorization.

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