Database Users

Xperia play reception problem ...

Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App

Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App

mamallica said:
Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Click to expand...
Click to collapse
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).

Legato525 said:
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Its rogers. Im in canada. Its not the network. I have been with them for years and i have had the Xperia play for over a month now. Never ever had a problem with reception. In fact its amazing.
As a matter of the fact u kno this is the problem from my phone. Which is most lijely software since i had my friend sitting next to me with his Bb he is also with rogers. He was fine bue wen he tried calling me mine said its out of service. Also i couldnt make a call to him. A few mins later everything got fixed and again it got messed up. As i said at all time the reception bar is full! But its not real since i jave no rec.
Any ideas?
Sent from my R800a using XDA App

dsswoosh said:
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Click to expand...
Click to collapse
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App

mamallica said:
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
Click to expand...
Click to collapse
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.

dsswoosh said:
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
Click to expand...
Click to collapse
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....

mamallica said:
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
Click to expand...
Click to collapse
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.

dsswoosh said:
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
Click to expand...
Click to collapse
Thanks a lot. I did restart it to factory defult yesterday! didnt help! I even reinstalled the whole software using SEUS. nothing is changed.
I know the service provider is fine since my friend sitting next to me had perfect signal. he is also using the same network as i do.
now I am jus waiting for my brother to come home. he has the arc. same network. im gonna double check the sim cards and if its the phone i will send it for repair!

I am having the same problem with mine and reception, I don't know if 85dbm is supposed to be good but I am used to having full bars in my house. I only get about 2 now.

Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a

Just holding the device lowers signal!!!!
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times

nelly_boy said:
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
Click to expand...
Click to collapse
4 bars for me.
Cover the back with my hand.......yep still 4 bars.
If the phone was bad I would of had a **** load of problems too right?
Phone has worked perfect for me in the 2 months I have owned it.

nelly_boy said:
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
Click to expand...
Click to collapse
Just take it back.. Demand they fix it or give you a new one... Itll still be under warranty
Sent from my LT15i using XDA App

Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson

Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
Just a warning, if you unlocked Bootloader ! using FOTA or SEUS very likely will result in a non-usable handset (bricked) !!!!!!!!!!!!!!!!

Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
I did all that. Except the update. Actually I just realized its the network. All my frind have the problem. Rogers confirmed. Play has a nice reception. It was the network! Thanks for all ur help.
Sent from my R800a using XDA App

captain67 said:
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Click to expand...
Click to collapse
I was having trouble with that also.
I changed my router to 802.11G only. I have devices that do not support n so i went with G. it took a day or two but but it fixed it.
to get it working when it does that you have to disconnect and then reconnect.

[Q] Antenna Drop, Edge Only, Tmo

I have not had any issues that i've seen other have on the forums but there is one issue i am having...
After the first few hours of use the antenna has either cut out completely and I see "no service" or only Edge is available.
Rebooting + open/close sim tray does not fix the problem. I am on T-Mobile.

I had to call in and have them "reset" the data on my line in order the get h+ speeds again. Also my buddy said they told him the Sim card that came with the phone, if from t mobile, could be a different type and if I keep getting issues they recommended to go into the store and request a new one. He also is having terrible speeds on t mobile. We are both seeing about 600kbs down and 1000kbs upload speeds. Used to be much better with my galaxy nexus....so I will check with them tomorrow again
Sent from my Nexus 4 using xda app-developers app

I have a similar problem but for me the H icon never goes away. It works for a good time but then all of a sudden it doesn't load anything. It comes and goes and it's really annoying.
Did you guys cut your sim card into micro or is it a real micro sim card?

My reception is pretty poor. It drops pretty randomly at times which can be frustrating, something that my Galaxy Nexus never did. I typically only see 2G speeds though due to my area.
Sent from my Nexus 10 using xda app-developers app

I cut my Sim and having the same issue... Guess I have to get a real micro sim
Sent from my Nexus 4 using xda app-developers app

I am using a microsim ... the one that came with the phone since I purchased through T-Mobile online.
I think it is the sim card because it looks like there are scratches on it after I had swaped it back to my vibrant with a microsim adapter.
I will go to the store today when they open and get a new sim. Hopefully this will fix this issue. It was working perfectly fine earlier.

My N4 is dropping calls and losing network connection like crazy. I'm using the same Sim that was in my SIII. It had no such issues.
Sent from my Nexus 4 using xda app-developers app

I haven't had your problem, but I did cut my SIM to a microSIM, and the first 2 times I put it in, the N4 would not recognize it. Since then, I've put it in 2 more times and it's been fine. Did you cut your SIM into a microSIM? Maybe the phone is extra picky about placement.

SOLVED
Got a new MicroSIM and It works perfectly. My original microSIM did get scratched too hard when using a MicroSim to SIM adapter (i was testing the microsim on my old phone)
I'm happy now

javacody said:
My N4 is dropping calls and losing network connection like crazy. I'm using the same Sim that was in my SIII. It had no such issues.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Did you set up your APNs?

Robert_W said:
Got a new MicroSIM and It works perfectly. My original microSIM did get scratched too hard when using a MicroSim to SIM adapter (i was testing the microsim on my old phone)
I'm happy now
Click to expand...
Click to collapse
NVM. Same b.s just happened again with the new sim. Idk whats going on here. The antenna is randomly choosing to be on HSPA, EDGE, or nothing... I'll wait it out for a day or two.. see if things change

Why would I have to?
Sent from my Nexus 4 using xda app-developers app

EDIT:
called up. they did a reser on their end. didnt work. They will call me when the Nexus4 becomes available again. Mine is labelled as "defective" in the system

Robert_W said:
called up. they did a reser on their end. didnt work. I am now getting a new one now.... waiting on hold listining to christmas music
Click to expand...
Click to collapse
Let us know how it goes ,
this issue is very frustrating.
Sent from my Nexus 4 using xda app-developers app

Ugh. That sucks. Sorry to hear.

what really sucks is that I dont have any other issues with it. Every problem that i see on the forums is not existant on my nexus. I am scared that if it ever gets replaced that the new one may not be as perfect as this one is

I'm Having the exact same problem, except on AT&T. Coming from an Atrix 4G, cut the sim down to micro size, only had a network connection for the first 30 seconds after a reboot. I just got off the phone with a AT&T CSR to activate a new micro sim i picked up earlier today, he said IMEI showed up in their system as Unknown, according to him because "it's an unlocked device, so it shows up on our systems as unknown." After doing the switch anyway, connection held for about 5 minutes, and now i'm back to square one. Maybe APN settings? Is this a problem with the N4, or the service?

Absent Crysis said:
I'm Having the exact same problem, except on AT&T. Coming from an Atrix 4G, cut the sim down to micro size, only had a network connection for the first 30 seconds after a reboot. I just got off the phone with a AT&T CSR to activate a new micro sim i picked up earlier today, he said IMEI showed up in their system as Unknown, according to him because "it's an unlocked device, so it shows up on our systems as unknown." After doing the switch anyway, connection held for about 5 minutes, and now i'm back to square one. Maybe APN settings? Is this a problem with the N4, or the service?
Click to expand...
Click to collapse
I would think it may be an issue with the N4 since some people are perfectly fine with their connection, but then there's others like us who can't get it too work all the time =(

i think its a manufacturing defect

I'm thinking definitely manufacturing defect now, I went into a t-mobile store and tried one of their sim cards - same result. I even tried flashing everything completely back to stock, but the problem remains. Am I the only one experiencing this? I can't find any similar results..
EDIT: You guys think I should hold off on sending it back in until they have more in stock? So I'm not completely N4-less for 3 weeks?

my note n9005 dropping carrier signal.!

i have n9005 build mj7 and root
today received 2 text message (carrier service) that these people tried to call u, when i called those 2 friends told me my phone was off, which never did
after e hours when i was installing some stuff and found an icon that no signal while in battery consumption screen : cell standby i got : time without signal 0%
i went to connection and choosed my network to get signal back
then after 2 hours i tried to call my phone several times and it was giving me an answer that my phone is off althoug carrier signal pars were full!!, and had to restart phone to get it work back
what is happening?
which is a good app by experince can alert me when i lose signal?
tried reset signal app but it crach each time i try it, may be not compatible with 4.3
found no signal alert but never updated since August 2012, trying it now
is there any way to get a log when i lost the signal

I got similar issue. My note 3 network strength is worse than my old note 2 was.

so is it a known issue? iam modifinf alot of thing on my phone so i was afraid that i did something wrong, ssocially that iam knox 0x1 now and void my warranty

thermax04 said:
so is it a known issue? iam modifinf alot of thing on my phone so i was afraid that i did something wrong, ssocially that iam knox 0x1 now and void my warranty
Click to expand...
Click to collapse
There were a few threads regarding signal issue. Especially US models

mine is from Saudi Arabia, just 1 week old, and this problem just started today

thermax04 said:
mine is from Saudi Arabia, just 1 week old, and this problem just started today
Click to expand...
Click to collapse
I have a slightly different issue. My data stops working even though it shows 4G signal connected. The up arrow is blinking but the down arrow is not. It happens randomly and will also start working after some time and then stop working again. None of the services work when its not working like opening any site with the browser fails. I am annoyed with this. The same SIM when used on my Nokia 920 doesn't do this. It's constantly working for days. Something with my Note 3. Not rooted. N9005 LTE. UAE. Is there any way to diagnose this? If I restart the phone it starts working again immediately. I don't want to do a factory reset.

there r some apps on market which will alert u if lost data connection and allow u to reset the service by 1 touch

did you solve this problem or just installed that app?
tried to switch firmwares?

fromanbr said:
did you solve this problem or just installed that app?
tried to switch firmwares?
Click to expand...
Click to collapse
did not do anything, problem did not happen again!! at least till now

Same issue here in the UK. Worse signal of any phone i've ever had. Its crazy. Here's hoping kitkat will help

djrm said:
Same issue here in the UK. Worse signal of any phone i've ever had. Its crazy. Here's hoping kitkat will help
Click to expand...
Click to collapse
My Three sim card was awful for signal on my note no matter what area I was in, but turned out it was a bad card.. My O2 sim has full signal and full 4G connection though all the time anywhere.

My Vodafone 4g had been pretty sheeeit since I've had it. They can't explain why. So last few days I'm on stock and just rooted... Not that many mods and it seems to be holding much better signal and showing LTE as well. Getting 91db whereas it was 101db before.... I dunno what's going on
Sent from my SM-N9005 using Tapatalk

alom5 said:
My Vodafone 4g had been pretty sheeeit since I've had it. They can't explain why. So last few days I'm on stock and just rooted... Not that many mods and it seems to be holding much better signal and showing LTE as well. Getting 91db whereas it was 101db before.... I dunno what's going on
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Just an FYI - Vodafone having massive signal issues currently. - AFAIK they're fixing some borked network routers
They went out of action totally last week for a few hours and have yet to fully recover

radicalisto said:
Just an FYI - Vodafone having massive signal issues currently. - AFAIK they're fixing some borked network routers
They went out of action totally last week for a few hours and have yet to fully recover
Click to expand...
Click to collapse
I think you are right.... I've not paid anything to them since I had the contract. Refunded £65 this month as well..... Lucky is a 12month jobbie....
Sent from my SM-N9005 using Tapatalk

Yeah 12month thing with me on O2 also, they don't officially have 4G here in York yet, however I have it full currently. I was gonna go with Vodafone, but couple of my mates have it and they've had non-stop issues similar to yours -- And they're the most bloody expensive too! :\

radicalisto said:
Yeah 12month thing with me on O2 also, they don't officially have 4G here in York yet, however I have it full currently. I was gonna go with Vodafone, but couple of my mates have it and they've had non-stop issues similar to yours -- And they're the most bloody expensive too! :\
Click to expand...
Click to collapse
From previous experiences... Signal was always the best but it's been 3 years since I had them..... And boy have they gone shhhhit. I got o2 contract as well but not 4g as they hadn't rolled any out and weren't even promising to do so. My local Vodafone store told me how they have bought the best equipment and all that shhhhhhit and I thought it to be true..... Man was I wrong. I suppose free phone for nothing as it stands.... So not all bad lol
Sent from my SM-N9005 using Tapatalk

I returned the phone and got a new one. After that I flashed a Rom of my carrier. Issues are gone
Sent from my SM-N9005 using XDA Premium HD app

Lte/3g dropping issue fix

For those that have LTE/3G dropping issues I believe i have found a fix.
There appears to be something wrong with the sim card that comes with the note 4... my connection would drop lte and 3g a lot...so I tried another sim card from my S4 and the connection did not drop no more!
A few days later I had to get a replacement phone because I noticed a few dead pixels. When I received it..it had the same connection dropping issues with the sim card that came with the phone. So once again I popped in the S4 sim card and the connection was good again!
I have the black note 4 bought from amazon and in the NYC area. So it might be a bad batch but if you have connection issues try a different sim card!!

kwazytazz said:
For those that have LTE/3G dropping issues I believe i have found a fix.
There appears to be something wrong with the sim card that comes with the note 4... my connection would drop lte and 3g a lot...so I tried another sim card from my S4 and the connection did not drop no more!
A few days later I had to get a replacement phone because I noticed a few dead pixels. When I received it..it had the same connection dropping issues with the sim card that came with the phone. So once again I popped in the S4 sim card and the connection was good again!
I have the black note 4 bought from amazon and in the NYC area. So it might be a bad batch but if you have connection issues try a different sim card!!
Click to expand...
Click to collapse
U cant
Sent from my SM-N910P using XDA Premium HD app

pbedard said:
U cant
Sent from my SM-N910P using XDA Premium HD app
Click to expand...
Click to collapse
Can't what?

reason why is when you are activating. you are not entering in the new sim. old sim is still activated in the network.
Sent from NOTE QUATRO

00_MACKIE_00 said:
reason why is when you are activating. you are not entering in the new sim. old sim is still activated in the network.
Sent from NOTE QUATRO
Click to expand...
Click to collapse
When activating it asks for the sim information.... I used a sim from a deactivated phone that was not on my account and it fixed my connection dropping issues.

kwazytazz said:
When activating it asks for the sim information.... I used a sim from a deactivated phone that was not on my account and it fixed my connection dropping issues.
Click to expand...
Click to collapse
That sucks. I don't have a spare sim. Which means I gotta go ask for one lol.

DarkManX4lf said:
That sucks. I don't have a spare sim. Which means I gotta go ask for one lol.
Click to expand...
Click to collapse
Try to go to a sprint repair store they should have a bunch. good luck! Had a friend who has the same issue with his note 4 too and he popped in his old sim card and it works without connection issues

I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks

tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
Yes that's pretty good.
------------------------------------------------------------
Hit the thanks button if I was helpful!
Sent from Sprint Note 4

kwazytazz said:
Try to go to a sprint repair store they should have a bunch. good luck! Had a friend who has the same issue with his note 4 too and he popped in his old sim card and it works without connection issues
Click to expand...
Click to collapse
I went to a sprint store and was told that they don't have any loose sim cards for the Note 4 and it only comes with the phone.
They tried to make me believe the sim card for the Note 4 is different than what's used on S5 or note 3....
I'll try to call sprint and see what I can get.

tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
The bars are wrong for one. Use Signal Check lite or pro to see what is really going on.

If you are given a hard time about a new SIM, just tell them that you are buying a Nexus 5 on Googe's website and you need a SIM.. assuming that takes the same size

tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
I TOO..get very little bars on my connection.. 90%of the times.. I barely get 1 bar.. rarely do I get a full scale bar.
Im in St Louis...
Is there anything I can do?? thanks alot!

I dont get it what does the sim have to do with the operation of the radio constantly to different bands. Seems more to me like the tower selection algorithms are flawed to me and I doubt those algos are on a sim. Maybe chosing the sim from the other phone is forcing you onto the older lte network. Are you getting on any of the new bands?
Sent from my SM-N910P using XDA Free mobile app

dmisselh said:
I dont get it what does the sim have to do with the operation of the radio constantly to different bands. Seems more to me like the tower selection algorithms are flawed to me and I doubt those algos are on a sim. Maybe chosing the sim from the other phone is forcing you onto the older lte network. Are you getting on any of the new bands?
Sent from my SM-N910P using XDA Free mobile app
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The sim handles lte connection. Without the sim the phone will only connect to 3g and 1x.
Yes I'm connecting to all 3 bands wherever available. Before swapping out the sim card it would drop connection to 3g and even when on 3g it would lose connection to no signal and connect back to 3g.
There would be times it would connect to b41 but if it goes idle for a few seconds the connection will drop to 3g. This has been my experience with 3 note 4s that I received from amazon. Each after replacing the sim card will fix the connection issue.
I may have gotten a bad batch of sim cards..who knows but the areas I frequent with my nexus 5 all had strong b41 signals in the NYC market. So I know it's not my area that's the problem.

I took my N4 to a Sprint service center yesterday. The ran a speed test and it got 15 up and own. Of course we know they have a booster on site so all phones work great in the store. I showed them the speed records of nothing over 2 for the last week regardless of location and they then took the phone back to one of the techs. not realizing I was paying attention the rep handed the phone through the window to the tech but never actually let go of it. Came back about three minutes later and said yeah the tech says the phone is fine. So then he goes to a terminal and asks for my ZIP. I give it and he types it in does a few mouse clicks and a few facial expressions like he is discovering the issue. Then tells me they are converting the towers in my area from 3G to 4G and I should see my speeds come up in six months. Yep six months.
So I said ok that covers you for my area at home in North Dallas but what about where I work in Southlake? Of they are doing the same there as well.
So I got brushed of by Sprint and still have a slow phone. Asked for an old SIM and they said due to security all unused SIMS are destroyed.

Solarenemy68 said:
I took my N4 to a Sprint service center yesterday. The ran a speed test and it got 15 up and own. Of course we know they have a booster on site so all phones work great in the store. I showed them the speed records of nothing over 2 for the last week regardless of location and they then took the phone back to one of the techs. not realizing I was paying attention the rep handed the phone through the window to the tech but never actually let go of it. Came back about three minutes later and said yeah the tech says the phone is fine. So then he goes to a terminal and asks for my ZIP. I give it and he types it in does a few mouse clicks and a few facial expressions like he is discovering the issue. Then tells me they are converting the towers in my area from 3G to 4G and I should see my speeds come up in six months. Yep six months.
So I said ok that covers you for my area at home in North Dallas but what about where I work in Southlake? Of they are doing the same there as well.
So I got brushed of by Sprint and still have a slow phone. Asked for an old SIM and they said due to security all unused SIMS are destroyed.
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I believe there's a international chat or something that you can request a sim from...when the nexus 5 came out that was how people were able to obtain Sims from. Just need to tell them you need a sim card for a Google purchased nexus 5

I had some hope and tried the Sim card trick. My S4 had 4G_LTE almost every location I used it in for over a year, and once on lte it never dropped to 3G... Data speed was 5 to 10 MEG. My note 4 for the last 30 days is probably 75% on 3G, 1/4 to 1 Meg download and almost nonexistent upload speed. When it sometimes does connect to 4G it will soon drop to 3G. Funny thing my daughter also has the note 4, and when she comes to my house she will be on 4G the whole time. While mine goes from 4 to mostly 3G.
I powered off both phones and put my s4 Sim into the note 4. Powered it on and the 3g icon kept spinning. Finally a self service app came on and said to call Sprint to be able to use data, (I'm assuming), there was an option to reset cell data and I clicked that. The phone then did a self activation, updated prl and profile while it rebooted a couple times.
Old s4 sim always getting strong 4G lte in my S4 was now providing strong 3G only in my new note 4.
OK, power off and switch the Sims back to there original phone. Now I am back to occasionally seeing 4 G, as before now I am usually on slow 3G.
I will now call Sprint and exchange the phone if necessary. I have unlimited data too. I can't wait to access it on this phone.
Excuse portions of this that seem to be rant... They are [emoji12]

pcmanager said:
I had some hope and tried the Sim card trick. My S4 had 4G_LTE almost every location I used it in for over a year, and once on lte it never dropped to 3G... Data speed was 5 to 10 MEG. My note 4 for the last 30 days is probably 75% on 3G, 1/4 to 1 Meg download and almost nonexistent upload speed. When it sometimes does connect to 4G it will soon drop to 3G. Funny thing my daughter also has the note 4, and when she comes to my house she will be on 4G the whole time. While mine goes from 4 to mostly 3G.
I powered off both phones and put my s4 Sim into the note 4. Powered it on and the 3g icon kept spinning. Finally a self service app came on and said to call Sprint to be able to use data, (I'm assuming), there was an option to reset cell data and I clicked that. The phone then did a self activation, updated prl and profile while it rebooted a couple times.
Old s4 sim always getting strong 4G lte in my S4 was now providing strong 3G only in my new note 4.
OK, power off and switch the Sims back to there original phone. Now I am back to occasionally seeing 4 G, as before now I am usually on slow 3G.
I will now call Sprint and exchange the phone if necessary. I have unlimited data too. I can't wait to access it on this phone.
Excuse portions of this that seem to be rant... They are [emoji12]
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Did u activate the S4 sim on your note 4 from your account at sprint.com? Because my sim was from my S4 too

kwazytazz said:
Did u activate the S4 sim on your note 4 from your account at sprint.com? Because my sim was from my S4 too
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No I did not activate the S4 Sim on Sprint. Com. A message came up when the phone booted saying call sprint star 2. I selected reset cell data and the phone seemed to be doing a hands free activation, when the phone rebooted it seems like it wanted to go through the same hoops again so maybe the sim was never properly activated like you're stating. I might try that later its just getting to be a pain in the ass trying to make a phone operate the way it should out of the box.
Did you activate your S 4 sim on sprint.com?

Radio issues

I bought a Nexus 6P from a private party. I installed my Project Fi SIM and although I could connect to Sprint (although that is weak in my area), I am not able to connect to T-Mobile broadband. I can make and receive phone calls, but I cannot connect to the web or tether. Is there anything that I can do to get the T-Mobile broadband to work? I have had several SIM cards to sent to me and I even went so far as to have my phone repaired and still no change.

Have you tried forcing it to t-mobile with *#*#34866#*#*
http://forum.xda-developers.com/nexus-6/general/project-fi-fi-dialer-codes-to-force-t3132393
I would check to see if it was blacklisted by T-Mobile (reported lost or stolen).
http://www.t-mobile.com/verifyIMEI.aspx
What was done in the repair?

SpookyTunes said:
Have you tried forcing it to t-mobile with *#*#34866#*#*
http://forum.xda-developers.com/nexus-6/general/project-fi-fi-dialer-codes-to-force-t3132393
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I already know how to switch the providers. As a matter of fact, I am trying to lock Sprint only until this is resolved.
I would check to see if it was blacklisted by T-Mobile (reported lost or stolen).
http://www.t-mobile.com/verifyIMEI.aspx
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The phone is good to go, but I am wondering this is an issue using 7.0? The only thing I have seem is changing the Radio to cover Band 12, but nothing else I have seen which would make any issues with not being able to connect to the broadband.
What was done in the repair?
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As for what they did to the phone? The world may never know!!! The only thing I know that they did was remove my tempered glass protector and placed one of those crap temp screen protector. There was no note, emoji or nothing!

How long ago has it been that you put the sim in? Mines took a few days to properly register to both networks before switching smoothly
Sent from my Nexus 6P using XDA-Developers mobile app

This is the second SIM that I have installed, and it has been nearly 2 weeks. The voice side works just fine, but the broadband is no go. I am able to connect using SPRINT, but the area from SPRINT is very bad out here in Little Rock. especially when drive away from Little Rock to more desolate area. I am again looking that is issue with using 7.0 since I was not have issues with 6.1.