Xperia play reception problem ... - Xperia Play General

Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App

Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App

mamallica said:
Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Click to expand...
Click to collapse
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).

Legato525 said:
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Its rogers. Im in canada. Its not the network. I have been with them for years and i have had the Xperia play for over a month now. Never ever had a problem with reception. In fact its amazing.
As a matter of the fact u kno this is the problem from my phone. Which is most lijely software since i had my friend sitting next to me with his Bb he is also with rogers. He was fine bue wen he tried calling me mine said its out of service. Also i couldnt make a call to him. A few mins later everything got fixed and again it got messed up. As i said at all time the reception bar is full! But its not real since i jave no rec.
Any ideas?
Sent from my R800a using XDA App

dsswoosh said:
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Click to expand...
Click to collapse
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App

mamallica said:
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
Click to expand...
Click to collapse
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.

dsswoosh said:
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
Click to expand...
Click to collapse
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....

mamallica said:
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
Click to expand...
Click to collapse
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.

dsswoosh said:
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
Click to expand...
Click to collapse
Thanks a lot. I did restart it to factory defult yesterday! didnt help! I even reinstalled the whole software using SEUS. nothing is changed.
I know the service provider is fine since my friend sitting next to me had perfect signal. he is also using the same network as i do.
now I am jus waiting for my brother to come home. he has the arc. same network. im gonna double check the sim cards and if its the phone i will send it for repair!

I am having the same problem with mine and reception, I don't know if 85dbm is supposed to be good but I am used to having full bars in my house. I only get about 2 now.

Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a

Just holding the device lowers signal!!!!
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times

nelly_boy said:
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
Click to expand...
Click to collapse
4 bars for me.
Cover the back with my hand.......yep still 4 bars.
If the phone was bad I would of had a **** load of problems too right?
Phone has worked perfect for me in the 2 months I have owned it.

nelly_boy said:
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
Click to expand...
Click to collapse
Just take it back.. Demand they fix it or give you a new one... Itll still be under warranty
Sent from my LT15i using XDA App

Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson

Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
Just a warning, if you unlocked Bootloader ! using FOTA or SEUS very likely will result in a non-usable handset (bricked) !!!!!!!!!!!!!!!!

Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
I did all that. Except the update. Actually I just realized its the network. All my frind have the problem. Rogers confirmed. Play has a nice reception. It was the network! Thanks for all ur help.
Sent from my R800a using XDA App

captain67 said:
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Click to expand...
Click to collapse
I was having trouble with that also.
I changed my router to 802.11G only. I have devices that do not support n so i went with G. it took a day or two but but it fixed it.
to get it working when it does that you have to disconnect and then reconnect.

Related

HSDPA Problem

Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
gareth7o9 said:
Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
+1
On my N900 working fine.
Seems like a bug
lhrrob said:
+1
On my N900 working fine.
Seems like a bug
Click to expand...
Click to collapse
Hi, is yours a SIM Free or is it on a network? Mine is SIM Free.
gareth7o9 said:
Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Don't have another phone here right now to test against but just did a couple of tests with speedtest.net app
Download/Upload
2500kbps/1967kbps
1422kbps/2967kbps
6192kbps/2883kbps
2896kbps/2608kbps
Seems to work just fine here at least. Granted this is at a place with good HSDPA coverage.
Sorry to tell you that but it seems like a bug in the phone, i do have the same issue, i surfed the couple of forums and the problem is spreading, hoping it's not a hardware issue.
gareth7o9 said:
Hi, is yours a SIM Free or is it on a network? Mine is SIM Free.
Click to expand...
Click to collapse
my is the same as yours - sim free
i got 7184kbps/1774kbps
O_O
I think I'm one of a very few who has an hspa+ phone in the region maybe that's why
goes down to 2mbps when it's lower signal.
Hassanalaa said:
Sorry to tell you that but it seems like a bug in the phone, i do have the same issue, i surfed the couple of forums and the problem is spreading, hoping it's not a hardware issue.
Click to expand...
Click to collapse
Yes I think it's a phone issue as my HTC Desire and LG Optimus are both working fine.
Hmmm. I hope this can be sorted with a software update.
mine too, infact wont go over 1900 had like 3500 on my iphone 4
Just updated to the newest firmware using Kies and it made no difference to the problem with HSDPA :-/
Sent from my GT-I9100 using XDA App
I think it's a network restriction. People in another thread were having similar problems with buying the handset and the contract separately meaning the data plan they were on was only at 300kbps.
If you've got another handset that gets a higher speed, switch the sim cards and see if that changes anything.
My phone will only download around 360kbps but will upload at 1mb, so puzzled as to why it would be a network restriction (hoping it is as I'm not happy and still within my 14 day cooling period) ringing o2 later...
lemoninfluence said:
I think it's a network restriction. People in another thread were having similar problems with buying the handset and the contract separately meaning the data plan they were on was only at 300kbps.
If you've got another handset that gets a higher speed, switch the sim cards and see if that changes anything.
Click to expand...
Click to collapse
No, it's not a network restriction. Not on Three anyway. I've just taken the PAYG SIM out of my LG which is getting around 1800kbps and put it in the Galaxy SII and it now only gets 64kbps!!! It's constantly flickering between 3G and HSDPA. It's definitely a phone issue.
i had posted in the other thread about how it switches down to 3G when it's not being used and instantly switch over to H+ when in use. There were no performance issues
Also on AT&T network, when it's first started/activated it took a little bit of time before network performance improved both on day one and when i switched over to an unlimited data plan
Oh I forgot to mention. I reported this issue to Samsung yesterday but don't hold your breath!
The man I spoke to didn't seem to understand what I was saying and when I advised him that there were many similar problems and issues being faced by people on this forum, he simply stated that he had never heard of the site. I gave him the web address but doubt they will ever look in to it.
If your facing this issue, then I would ring them and report it. That's the only way they are going to find out about the issue.
Normal behaviour for it to sit on 3G, only switches to H+ once it's in full flow.
This usually impacts speedtests and such.
Best way to test is to download a file off a fast server.
Same thing use to happen with my Desire.
Arthur Hucksake said:
Normal behaviour for it to sit on 3G, only switches to H+ once it's in full flow.
This usually impacts speedtests and such.
Best way to test is to download a file off a fast server.
Same thing use to happen with my Desire.
Click to expand...
Click to collapse
I have numerous 3G devices here and none of them cuts of HSDPA so erratically. If I start to stream AudioGalaxy on my LG Android, the HSDPA stays on as does my Huawei MiFi. The Galaxy S II is dropping connection every few seconds.
It doesn't make sense for two Android phones in the same room with the same network to get completely different speeds. Maybe a small difference but to get one having 1800kbps and the other 64kbps shows there is a problem.
I've just updated the phone to KE2 and it's made no difference. Will have to wait to see what Samsung say.
gareth7o9 said:
I have numerous 3G devices here and none of them cuts of HSDPA so erratically. If I start to stream AudioGalaxy on my LG Android, the HSDPA stays on as does my Huawei MiFi. The Galaxy S II is dropping connection every few seconds.
It doesn't make sense for two Android phones in the same room with the same network to get completely different speeds. Maybe a small difference but to get one having 1800kbps and the other 64kbps shows there is a problem.
I've just updated the phone to KE2 and it's made no difference. Will have to wait to see what Samsung say.
Click to expand...
Click to collapse
How strong is the signal in dB or just bars whe nit switches around between 3G and H/H+?
That last sentence - did you contact Samsung with the problem and are waiting for their reply? thanks
It's around the -100 dBm mark with 2 to 3 bars. Yes I contacted Samsung yesterday and am now waiting for a reply.
Sent from my GT-I9100 using XDA App
gareth7o9 said:
It's around the -100 dBm mark with 2 to 3 bars. Yes I contacted Samsung yesterday and am now waiting for a reply.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
thanks, could be the lower signal , SGS2 being unable to pick it up reliably.
Please update this thread with whatever Sam says. I think I am experiencing same problem (unstable data signal in areas with weaker coverage)

Htc hd2 - terrible reception - drops when picked up ( .. Yeah i know..)

Ok hello everyone i got a huge problem in my hands. I bought a HTC HD2 for my girlfriend and proceeded to go through the awesome process of flashing all the recoveries and what not.
Its currently sitting with latest MAG/HARDSPL and latest MIUI rom working great.
The biggest issue i have encountered is the fact that the signal is horrible, wont go over 2 bars EVER, unless it drops all the way down and switches over to Edge then has full bars (witch i don't get) She gets a connection to H for maybe 15 seconds then drops to 3G then drops to nothing.
Funniest thing is once you pick it up you can see the bars just go way down, i have goggled like a madman, researched the most i can, tried different Radio and Rom combinations.
We both are under the Simple Mobile network and i have a G2x and the signal is perfect on my phone her struggles wherever we go
I've been reading this guide and i might decide to do this, unless someone with the same issue has found a different solution to the issue.
http://forum.xda-developers.com/showthread.php?t=1190180
I would appreciate any help and thank you guys for taking the time to read this.
I've been going through this latley I'm on my 4th hd2 since February and 3rd sim card...second phone this week they mailed to me...but anyways I finally talked to a network tech from T-Mobile and he said its not the phone or sim its actually the transmission line on the network and that they will have a tech come out and rerun my codes through the system and basically restart the network router.I'm suppose to hear something back n upto 72hrs so it may be possible u have same issue as me..
Sent from my Nexus One using XDA Premium App
Welcome to the HD2 - have had this phone for around 16months and it has the WORST reception/signal of any phone ive ever had..
Still love it though!
Just finished this guide on checking the Hardware antennas inside the phone.
Result: works 100% i had a really bad leg connecting with the antenna.
Worked for me and phone has full bars on H!!!!
bigfdaddy said:
I've been going through this latley I'm on my 4th hd2 since February and 3rd sim card...second phone this week they mailed to me...but anyways I finally talked to a network tech from T-Mobile and he said its not the phone or sim its actually the transmission line on the network and that they will have a tech come out and rerun my codes through the system and basically restart the network router.I'm suppose to hear something back n upto 72hrs so it may be possible u have same issue as me..
Sent from my Nexus One using XDA Premium App
Click to expand...
Click to collapse
Well they basically said I'm screwed its not the phone,not the network,not the sim card...so I know getting a 5th hd2...or I can exchange it for a stupid Samsung slider....sorry couldn't help more....
Sent from my HTC HD2 using XDA Premium App

[Q] Network keeps restarting on T-Mobile

I'm making this post because I need some assistance...I've already searched around this forum for a few days but it seems like I may be the only one with this issue...
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
All bars drop, I get the message of "network unavailable", and slowly edge speeds come back, followed by hspa.
I have tested this throughout all parts of Los Angeles already.
I have also replaced the micro sim card twice.
I also hard reset the phone back to stock.
Also reset the APN settings.
Two other people I know of in the area, their Nexus 4's work perfectly fine.
I'm all out of options, the T-Mobile tech support team is also out of options, i was recommended to send it back to Google but I don't want to do that unless it's absolutely necessary as a last resort.
I was just wondering if anyone is familiar with this issue or any suggestions as to what to do?
Thanks so much
skyracer53 said:
I'm making this post because I need some assistance...I've already searched around this forum for a few days but it seems like I may be the only one with this issue...
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
All bars drop, I get the message of "network unavailable", and slowly edge speeds come back, followed by hspa.
I have tested this throughout all parts of Los Angeles already.
I have also replaced the micro sim card twice.
I also hard reset the phone back to stock.
Also reset the APN settings.
Two other people I know of in the area, their Nexus 4's work perfectly fine.
I'm all out of options, the T-Mobile tech support team is also out of options, i was recommended to send it back to Google but I don't want to do that unless it's absolutely necessary as a last resort.
I was just wondering if anyone is familiar with this issue or any suggestions as to what to do?
Thanks so much
Click to expand...
Click to collapse
Seems like a similar problem to what I'm having. I always just randomly lose reception. Reception is already really really bad for me, but it seems like it's whenever I pick up the phone the network goes out. It's really getting on my nerves. Most places in my house I get no reception. But it's the weirdest thing that happens. I can be sitting on the couch using my phone, and have no bars. But then I set the phone down on the couch to go grab something from the fridge and when I come back I'll have received a text message and I'll have like 2 bars! But then the second I pick the phone back up reception goes out again.
This has been going on for the last month for me, and it's especially bad at work but almost nowhere else.
I think (though I have no concrete evidence) that it's because of their ongoing 1900mhz refarm.
Someone should call tmo and find out.
Transmission sent from my Nexus 4
yep..i'm starting to feel like it's 100% hardware related to the antenna. might have to contact google and see what's up. hopefully if i send it back they won't take a month to replace it haha
Sounds like a faulty antenna to me :\
skyracer53 said:
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
Click to expand...
Click to collapse
I've experienced these problems on AT&T (MEdia Net, not DataPro) as well. It happens regardless of how good my signal is. I haven't experienced the other problems you are a time else mentioned.
On the NPR app, it results in some sort of error such that I have to reboot to get the NPR app working again. The app doesn't say something has gone wrong, but it won't load any audio and will hang after waiting.
The signal drops, then picks up again and goes straight to HSPA+:15. This happens to me on the road quite often and I just switch to onboard music rather than fiddling with my phone while driving. The issue has occurred a few times while in Maps, but thankfully I knew how to get back from where I navigated to.
EDIT: Just want to clarify to the poster below me that this occurs REGARDLESS of how good my signal is. It happens when I have better than -50 dBm (I think -70 gets full bars, although I've even seen full bars at -90!) so it can't just be a low signal issue.
I'm pretty sure this happens to all nexus 4s unfortunately. Anyways that is in a poor connection area had this happen.
This happens to me at home. Bounces from 0 to 3 bars constantly. But if I'm outside in an area with strong signal I never go below 3 bars no matter how I hold it.
Sent from my Nexus 4 using Tapatalk 2
Ive been having the same problems with my n4 in tmob. I get a lot of 3g and sometimes i get no bars. I hope its not a hardware issue. Im in many miami and ive seen a couple of threads about this
Sent from my Nexus 10 using xda premium
I don't think it's an antenna issue. It was happening on my Galaxy Nexus for a few weeks up until I got the Nexus 4, and prior to that I *never* experienced total signal loss like this.
Pheno.menon said:
I don't think it's an antenna issue. It was happening on my Galaxy Nexus for a few weeks up until I got the Nexus 4, and prior to that I *never* experienced total signal loss like this.
Click to expand...
Click to collapse
The first couple weeks I had the N4, I wasn't experiencing any connection issues, but for some weird reason they started last week. It wasn't even fresh after I flashed a new ROM. I think perhaps it's a network issue that is somehow specific to our unique phone and plan combinations and our areas. Anyone using AT&T's MEdia Net plan in Georgia?
I think you guys may have gotten my issue a bit confused, what I'm trying to say is my signal fluctuates depending on location like normal, however only when I use apps that are solely dependent on internet connection, my entire network goes down.
skyracer53 said:
I think you guys may have gotten my issue a bit confused, what I'm trying to say is my signal fluctuates depending on location like normal, however only when I use apps that are solely dependent on internet connection, my entire network goes down.
Click to expand...
Click to collapse
Yeah that's what I'm encountering as well. I wonder what these other guys are talking about?
My network goes down regardless of whether I'm doing anything with the phone or not. I could have just the screen on and it'll be lying on the table and I'll see it go from 2 bars to empty and eventually back.
It's especially bad at work where I have terrible signal to begin with.
Forgot to add.. my coworker with an HTC 8x and another with a Galaxy Nexus are getting the same issues.
So, it's a network problem for sure. I'll post this on the tmo forums tomorrow and see if I can get any official word on the matter.
Transmission sent from my badass Nexus 4.
Pheno.menon said:
My network goes down regardless of whether I'm doing anything with the phone or not. I could have just the screen on and it'll be lying on the table and I'll see it go from 2 bars to empty and eventually back.
It's especially bad at work where I have terrible signal to begin with.
Forgot to add.. my coworker with an HTC 8x and another with a Galaxy Nexus are getting the same issues.
So, it's a network problem for sure. I'll post this on the tmo forums tomorrow and see if I can get any official word on the matter.
Transmission sent from my badass Nexus 4.
Click to expand...
Click to collapse
This exact thing happens to me using straight talk att Sim.. Right now, full bars to zero, then back. Sometimes it jumps to roaming, and seems to get "stuck" and I need to turn airplane mode on/off to fix it
Sent from my Nexus 4 using xda app-developers app
strobex said:
This exact thing happens to me using straight talk att Sim.. Right now, full bars to zero, then back. Sometimes it jumps to roaming, and seems to get "stuck" and I need to turn airplane mode on/off to fix it
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
same :crying:
I experienced something similar on my N4 and called T-Mobile tech support. They had me power off my phone and they "reprovisioned" or "reprogrammed" my data connection or something like that. It's been better since then.
Posted on t-mo forums, let's see if they can be of any help.
http://support.t-mobile.com/thread/36768
Please add on to the linked thread, the more attention we get on this issue the faster we'll get a solution, or at least an idea of what is causing it.
Transmission sent from my badass Nexus 4.
last night after midnight my phone suddenly couldn't get a signal from t-mobile. i thought i screwed it up, but then i took the sim and put it in my galaxy nexus and it had the same issue. so i went to bed and in the morning it was working fine. i suspect t-mobile was doing stuff to their network in my area
Having the exact same problem today in Manhattan near Bryant Park. Can't keep a stable signal at all and data is connecting only in bursts. Hopefully this will be fixed soon or I'll have to look for other options than Tmo and my N4
What's the E stand for? 3G?
Sent from my Nexus 4 using xda premium

All Nexus 4 devices faulty?

Hello,
I am from India and I'm using Idea Cellular.
I've been using N4 since Jan, initially it had 4.2 on it, after that I updated to 4.2.1 and later 4.2.2
For the last 6-7 weeks most of my calls were getting dropped, sometime just after connecting.
I tried a lot of solutions:
1. Switching off mobile data
2. Switching off wifi
3. Device reset
and then making calls.
None of the above solved the call drop issue. I finally requested for a replacement device and received it today.
So I put my sim in new phone, copy all my data from Google Play and I make my first call, 12 mins and the call drops again.
Now if this was a hardware issue, the odds of me again getting a faulty device should have been very less. But well here we are - one more faulty device.
If its not, is there any software fix or anything other way of solving this?
Did you try checking with a different SIM?
Hardware issue with your particular phone. RMA
Maybe is your sim cause I can talk for over a hour and nothing happens
xsreality said:
Did you try checking with a different SIM?
Click to expand...
Click to collapse
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
-Harsh- said:
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
sagarpatil86 said:
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
Click to expand...
Click to collapse
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
-Harsh- said:
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
I've had mine for about a month and have not experienced any of these issues. Yes, I've had a dropped call or two but it's been in areas that have a weak signal and my previous phones would also drop calls. I'm on the T-Mobile USA network.
It might as well be a problem with your service provider, and it might be temporary, you should check that possibility. If not, then the SIM card might be faulty as well, try it in a different phone and see if calls are dropped.
Tried switching already.. No avail..
Main things that bug me is wifi.. Don't know what the heck is wrong with it..
Sent from The Beauty - Xperia S
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
High Hopes
I feel ya, man. My phone usage pattern is pics, video, and browsing mostly. The Nexus 4 has failed me on multiple occasions with dropped data and terrible reception. I have tried changing my APN settings, I've even called ATT and confirmed with them that I had the correct data plan allotted.
I know it's the Nexus 4 and not my carrier because my husband, who uses a half-broken iphone 4 on the same network gets better reception and network connectivity in the same places and at the same times. I found myself using his phone a lot of the time to do simple tasks like browse online because I'm tired of re-connecting on my Android.
I still don't want to go back to iPhone because I'm bored with iOS at the moment, so now, when I'm researching my next Android phone, I'm going to make sure to consider radio signal quality.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
I have the same issue, the call drops when making or receiving a call, and it happens after 20 seconds to 1 minute... The odd thing is I didn't have these problems when I was using it in the states.. Just had them when I went back home..
Sent from my Nexus 4 using Tapatalk 2
ksavai said:
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
Click to expand...
Click to collapse
+1
No issues for me too. From Mumbai, on Vodafone network. In fact the reception is better on Nexus 4 than my previous phone which was a Motorola Electrify.
i'm from Mumbai, using Tata Docomo, and have no problems with my nexus 4!
Try your sim in another phone now.. Might well be your carrier
Issue with getting 3G AirTel on Nexus 4
xsreality said:
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
Click to expand...
Click to collapse
I have recently swapped SIM on Nexus 4, from BSNL to AirTel. When I was using BSNL, 3G was working fine. Once I switched the BSNL SIM with AirTel SIM. I got 3G the first day (14th March 2013) and after that I was never able to get 3G till now. I even got a duplicate SIM thinking that earlier SIM might be the problem as I had converted it to micro by cutting it. But new micro SIM doesn't seem to be helping either.
Any help would be greatly appreciated.
my prob
i am in india . i got my N4 from the USA in mid feb . i started using it after i reached india . my phone makes a creaky sound at the top left part when pressed slightly . and also there is this weird sound from inside the phone when i shake it . sounds like some really tiny part is loose inside it .i have never dropped my phone and there is no damage externally . i am considering getting a replacement . so how should i go about it ?
please help fast because a friend will be going there soon so ill send it with him .
thank-you

my note n9005 dropping carrier signal.!

i have n9005 build mj7 and root
today received 2 text message (carrier service) that these people tried to call u, when i called those 2 friends told me my phone was off, which never did
after e hours when i was installing some stuff and found an icon that no signal while in battery consumption screen : cell standby i got : time without signal 0%
i went to connection and choosed my network to get signal back
then after 2 hours i tried to call my phone several times and it was giving me an answer that my phone is off althoug carrier signal pars were full!!, and had to restart phone to get it work back
what is happening?
which is a good app by experince can alert me when i lose signal?
tried reset signal app but it crach each time i try it, may be not compatible with 4.3
found no signal alert but never updated since August 2012, trying it now
is there any way to get a log when i lost the signal
I got similar issue. My note 3 network strength is worse than my old note 2 was.
so is it a known issue? iam modifinf alot of thing on my phone so i was afraid that i did something wrong, ssocially that iam knox 0x1 now and void my warranty
thermax04 said:
so is it a known issue? iam modifinf alot of thing on my phone so i was afraid that i did something wrong, ssocially that iam knox 0x1 now and void my warranty
Click to expand...
Click to collapse
There were a few threads regarding signal issue. Especially US models
mine is from Saudi Arabia, just 1 week old, and this problem just started today
thermax04 said:
mine is from Saudi Arabia, just 1 week old, and this problem just started today
Click to expand...
Click to collapse
I have a slightly different issue. My data stops working even though it shows 4G signal connected. The up arrow is blinking but the down arrow is not. It happens randomly and will also start working after some time and then stop working again. None of the services work when its not working like opening any site with the browser fails. I am annoyed with this. The same SIM when used on my Nokia 920 doesn't do this. It's constantly working for days. Something with my Note 3. Not rooted. N9005 LTE. UAE. Is there any way to diagnose this? If I restart the phone it starts working again immediately. I don't want to do a factory reset.
there r some apps on market which will alert u if lost data connection and allow u to reset the service by 1 touch
did you solve this problem or just installed that app?
tried to switch firmwares?
fromanbr said:
did you solve this problem or just installed that app?
tried to switch firmwares?
Click to expand...
Click to collapse
did not do anything, problem did not happen again!! at least till now
Same issue here in the UK. Worse signal of any phone i've ever had. Its crazy. Here's hoping kitkat will help
djrm said:
Same issue here in the UK. Worse signal of any phone i've ever had. Its crazy. Here's hoping kitkat will help
Click to expand...
Click to collapse
My Three sim card was awful for signal on my note no matter what area I was in, but turned out it was a bad card.. My O2 sim has full signal and full 4G connection though all the time anywhere.
My Vodafone 4g had been pretty sheeeit since I've had it. They can't explain why. So last few days I'm on stock and just rooted... Not that many mods and it seems to be holding much better signal and showing LTE as well. Getting 91db whereas it was 101db before.... I dunno what's going on
Sent from my SM-N9005 using Tapatalk
alom5 said:
My Vodafone 4g had been pretty sheeeit since I've had it. They can't explain why. So last few days I'm on stock and just rooted... Not that many mods and it seems to be holding much better signal and showing LTE as well. Getting 91db whereas it was 101db before.... I dunno what's going on
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Just an FYI - Vodafone having massive signal issues currently. - AFAIK they're fixing some borked network routers
They went out of action totally last week for a few hours and have yet to fully recover
radicalisto said:
Just an FYI - Vodafone having massive signal issues currently. - AFAIK they're fixing some borked network routers
They went out of action totally last week for a few hours and have yet to fully recover
Click to expand...
Click to collapse
I think you are right.... I've not paid anything to them since I had the contract. Refunded £65 this month as well..... Lucky is a 12month jobbie....
Sent from my SM-N9005 using Tapatalk
Yeah 12month thing with me on O2 also, they don't officially have 4G here in York yet, however I have it full currently. I was gonna go with Vodafone, but couple of my mates have it and they've had non-stop issues similar to yours -- And they're the most bloody expensive too! :\
radicalisto said:
Yeah 12month thing with me on O2 also, they don't officially have 4G here in York yet, however I have it full currently. I was gonna go with Vodafone, but couple of my mates have it and they've had non-stop issues similar to yours -- And they're the most bloody expensive too! :\
Click to expand...
Click to collapse
From previous experiences... Signal was always the best but it's been 3 years since I had them..... And boy have they gone shhhhit. I got o2 contract as well but not 4g as they hadn't rolled any out and weren't even promising to do so. My local Vodafone store told me how they have bought the best equipment and all that shhhhhhit and I thought it to be true..... Man was I wrong. I suppose free phone for nothing as it stands.... So not all bad lol
Sent from my SM-N9005 using Tapatalk
I returned the phone and got a new one. After that I flashed a Rom of my carrier. Issues are gone
Sent from my SM-N9005 using XDA Premium HD app

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