Htc hd2 - terrible reception - drops when picked up ( .. Yeah i know..) - HD2 Android Q&A, Help & Troubleshooting and Genera

Ok hello everyone i got a huge problem in my hands. I bought a HTC HD2 for my girlfriend and proceeded to go through the awesome process of flashing all the recoveries and what not.
Its currently sitting with latest MAG/HARDSPL and latest MIUI rom working great.
The biggest issue i have encountered is the fact that the signal is horrible, wont go over 2 bars EVER, unless it drops all the way down and switches over to Edge then has full bars (witch i don't get) She gets a connection to H for maybe 15 seconds then drops to 3G then drops to nothing.
Funniest thing is once you pick it up you can see the bars just go way down, i have goggled like a madman, researched the most i can, tried different Radio and Rom combinations.
We both are under the Simple Mobile network and i have a G2x and the signal is perfect on my phone her struggles wherever we go
I've been reading this guide and i might decide to do this, unless someone with the same issue has found a different solution to the issue.
http://forum.xda-developers.com/showthread.php?t=1190180
I would appreciate any help and thank you guys for taking the time to read this.

I've been going through this latley I'm on my 4th hd2 since February and 3rd sim card...second phone this week they mailed to me...but anyways I finally talked to a network tech from T-Mobile and he said its not the phone or sim its actually the transmission line on the network and that they will have a tech come out and rerun my codes through the system and basically restart the network router.I'm suppose to hear something back n upto 72hrs so it may be possible u have same issue as me..
Sent from my Nexus One using XDA Premium App

Welcome to the HD2 - have had this phone for around 16months and it has the WORST reception/signal of any phone ive ever had..
Still love it though!

Just finished this guide on checking the Hardware antennas inside the phone.
Result: works 100% i had a really bad leg connecting with the antenna.
Worked for me and phone has full bars on H!!!!

bigfdaddy said:
I've been going through this latley I'm on my 4th hd2 since February and 3rd sim card...second phone this week they mailed to me...but anyways I finally talked to a network tech from T-Mobile and he said its not the phone or sim its actually the transmission line on the network and that they will have a tech come out and rerun my codes through the system and basically restart the network router.I'm suppose to hear something back n upto 72hrs so it may be possible u have same issue as me..
Sent from my Nexus One using XDA Premium App
Click to expand...
Click to collapse
Well they basically said I'm screwed its not the phone,not the network,not the sim card...so I know getting a 5th hd2...or I can exchange it for a stupid Samsung slider....sorry couldn't help more....
Sent from my HTC HD2 using XDA Premium App

Related

Dell Streak Reception problem

My first Streak lost reception in every 2-5 minutes, the complete service not just 3G. I got a new sim but same issue. Side of the streak my friends HD or HD2 has a stable 3G or H. I get and exchnage and the new one is different, this get a reception in every 5 minutes only GPRS or EDGE. So try exhange again. DO you guys had any reception problem. I am in Wimbledon Park, in Wimbledon i dont have any problem.
Over on MoDaCo, there were people yesterday having problems in London, and one guy specifically in Wimbledon. Up north, everything if A-OK!
that was me, just i am curious about others opinion, this phone definetly worst than the other in same place same simcard so this is phone issue.
qq67 said:
that was me, just i am curious about others opinion, this phone definetly worst than the other in same place same simcard so this is phone issue.
Click to expand...
Click to collapse
According to some other people it's happened on some other android phones. But yeah, definitely a problem that needs to be looked at by Dell or O2.
I lose signal constantly when on 3G/H always dipping in and out, doesn't seem to pick up 3G very often either even in high strength signal areas. Wifi reception is also a lot weaker than my hero. Worth taking back as hardware deficient or do you think mendable by future radio/software upgrade?
I dont know exactly what the procedure is if I get a new one and has a same issue. I already asked carphonewarehouse can i get an other brand but they said i cant, even if the 5th one is faulty or just doesnt work in my flat. I just cant imagine what happens after 4th or 5th faulty phone if i can swap to other model. The exact question is what happens if Streak has an construction problem? Will I spend my weekends in carphonewarehouse to get an exchange? Ridicoluos. the problem is I love Streak but I seriously started to think to get Desire or HD2
I Hope this is not a sign of things to come with the reception issue,will we be getting teething problems ?
qq67 said:
I dont know exactly what the procedure is if I get a new one and has a same issue.
Click to expand...
Click to collapse
You can ignore them mate.
Quote the consumer protection act at them if the phone consistently fails to connect. "not fit for purpose"
If they still fail to replace/refund your money, then go straight to a solicitor and go to the small claims court, easy peasy.
I've noticed 2 issues with my streaks' reception.
1) At my house, where I typically get excellent 'H' reception on my HTC WIMO phones, the streak regularly losses all reception, depending on where it is. Moving it by as little as 30cm in a room can make the difference between full signal and no signal. Seems to be an issue with full strength signal. In work, where I get a weaker 'H' signal, I get no drop outs.
2) The WIFI reception always seems weak, steady, but weak. Haven't really had chance to test this outside of my house, so maybe my router setup.
I was wondering where the antennas are, cos maybe I'm "holding it wrong"
Sent from my Dell Streak using XDA App
I noticed this 30cm too.
Between me and the keyboard reception zero never 3G or H 30 cm left never lose reception and 50% of the time is H or 3G, sometime i lost the reception middle of conversation if i am not watching where i am
Yesterday we made a Big O2 Reception Party. 3Winmo 2 Iphone 2 Android and the result is this problems definetly comes from O2. The streak maybe more sensitive for sh.t O2 recption than other phones. that is it. this is my 3rd Streak and i cant beleive all 3 was faulty, or it has a big construction error.
Going straight to voicemail
My dell streak has similar signal issues but another problem. Whenever my closest friend calls me, most of the time he is redirected to voicemail straight away! Though, other people are able to call me.
I've got mine on T-mobile and I get the same coverage as my colleague running a T-mobile Desire - 1-2 bars of HSDPA coverage; my X10 would sometimes drop to GPRS in the same location, something that hasn't happened with the Streak yet...
Sent from my Dell Streak using XDA App
i get great reception on tmobile in hampshire. H/3g 2/4 bars
Sent from my Dell Streak using Tapatalk
@flumps
Is the Modaco ROM better than the Dell ROM? Any screenshots?
hey guys, just an observation. When I was using my phone with 3g OFF I was losing reception really often, but when I have 3g on it seems to be much more stable. I know this doesnt fix what most of you are seeing, but thought I would share.
CodeCruiser said:
@flumps
Is the Modaco ROM better than the Dell ROM? Any screenshots?
Click to expand...
Click to collapse
nothing to screenshot bud. it looks and feels the same as stock rom but a little snappier. its good for a first attempt @ streak rom but nothing flashy about it at this point in time.
back on top. i stand corrected, i have had a issue with reception without even knowing it. i blamed the cut outs on my using task manager and killing something i shouldnt but that doesnt seem to be the case. it knocks completely out randomly and says "no sim card"
I am quite happy with the Dell ROM except that I hate to see Amazon MP3 store app and TouchDown app running everytime I open task manager(even though I kill these). Now TouchDown is a paid app and for some reason Dell thought each and every user of Streak would pay for it so the app must remain installed on device. I know I can root the device and get rid of these apps but that would void warranty(I think).
I was having connection loss issues until I removed the task manager, now it's fine. I think the streak is happier without one.
Sent from my Dell Streak using XDA App
My streak has been stuck on 'g' for the past couple of days, up until then i've had a decent hsdpa connection all over town and in work. Called o2 today and they say that there's been no change in coverage. No idea what the issue might be.
if you have a task killer killing sim toolkit then it will kill reception till it restarts.
There does look like an issue with H connection and the streak, I haven't worked out what it is.
IF someone can get steady H access (and has drop outs) and has their streak rooted can you run Dmesg via adb shell to see what feedout there is about it?

My HD2 looses its 3G connection

I am hoping for some insight into an ongoing issue I have been having with both my HD2 and my Nexus One.
The HD2 and the N1 are both stock with the latest Android/Winmo updates.
Here's the issue, I live just outside of Philadelphia in an area that is 3G/HSDPA+ rich based on the T-Mobile map. However, I would say 8 out of every 10 voice calls result in my phone dropping from 3G or HSDPA down to Edge or GPRS on my N1 as well as on my HD2. As soon as I hang up the HD2/N1 goes to Edge within a few seconds then to 3G or HSDPA after another 10 seconds. This can happen while static or on the go. I had this happen to me while driving into Philadelphia via 76 and the Vine St expressway. (Anyone in this area knows 3G is strong on these roads). I was on hold waiting for customer care for 45 minutes while the phone was synched to my cars Bluetooth and I saw the G signal icon the entire time. No data worked while on the phone call (obviously). Right after I hung up a bunch of emails came through.
I have reset both phones many times and have had my HD2 swapped out including the sim card and battery with no difference. I have spoken with the T-Mobile PDA department and while they're pretty good they can't figure it out.
I have used a unlocked/jailbroken iPhone in the same area and it never dropped off Edge to GPRS while I used it on T-Mobile's service. While I used it on AT&T's network it never dropped off 3G.
I'm at my wits end, I pay for something that according to T-Mobile I should be able to use my phone to talk and access data at the same time while connected on the 3G network and they agree the area's I travel in are 3G rich but here I am with no real resolution.
If anyone has any ideas I would love to hear them. I will be updating my phone to a new HSDPA+ device once T-Mobile in their infinite wisdom decide to grace us with a 4 plus inch touch screen phone but until then I would like to get what I pay for.
Thank you in advance for your insight.
Sent from my Nexus One using XDA App
You might have a hd2 with a bad radio. I purchased a T-Mobile hd2 the day it came out and had it only for about a week before sending it in for the exact same.reason. t-mobile tried everything but nothing seemed to work ( check my apn settings, refresh my line etc....) so they sent me a new hd2 and I noticed the new one had a red reset button instead of a yellow one that my original hd2 had . Maybe it was just coincidence but I have not had the problem at all on the new one .
Sent from my HTC HD2 using XDA App
Birdsfan said:
I am hoping for some insight into an ongoing issue I have been having with both my HD2 and my Nexus One.
The HD2 and the N1 are both stock with the latest Android/Winmo updates.
Here's the issue, I live just outside of Philadelphia in an area that is 3G/HSDPA+ rich based on the T-Mobile map. However, I would say 8 out of every 10 voice calls result in my phone dropping from 3G or HSDPA down to Edge or GPRS on my N1 as well as on my HD2. As soon as I hang up the HD2/N1 goes to Edge within a few seconds then to 3G or HSDPA after another 10 seconds. This can happen while static or on the go. I had this happen to me while driving into Philadelphia via 76 and the Vine St expressway. (Anyone in this area knows 3G is strong on these roads). I was on hold waiting for customer care for 45 minutes while the phone was synched to my cars Bluetooth and I saw the G signal icon the entire time. No data worked while on the phone call (obviously). Right after I hung up a bunch of emails came through.
I have reset both phones many times and have had my HD2 swapped out including the sim card and battery with no difference. I have spoken with the T-Mobile PDA department and while they're pretty good they can't figure it out.
I have used a unlocked/jailbroken iPhone in the same area and it never dropped off Edge to GPRS while I used it on T-Mobile's service. While I used it on AT&T's network it never dropped off 3G.
I'm at my wits end, I pay for something that according to T-Mobile I should be able to use my phone to talk and access data at the same time while connected on the 3G network and they agree the area's I travel in are 3G rich but here I am with no real resolution.
If anyone has any ideas I would love to hear them. I will be updating my phone to a new HSDPA+ device once T-Mobile in their infinite wisdom decide to grace us with a 4 plus inch touch screen phone but until then I would like to get what I pay for.
Thank you in advance for your insight.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
If it happens on both phones we know it's not the phone... Are you always in your car when it's doing it?
No I'm not. In the car or out doesn't seem to matter. There does not seem to be a common thread other than both phones are from HTC. Maybe the phone is trying to conserve power or something??
Sent from my Nexus One using XDA App

Xperia play reception problem ...

Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
mamallica said:
Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Click to expand...
Click to collapse
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Legato525 said:
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Its rogers. Im in canada. Its not the network. I have been with them for years and i have had the Xperia play for over a month now. Never ever had a problem with reception. In fact its amazing.
As a matter of the fact u kno this is the problem from my phone. Which is most lijely software since i had my friend sitting next to me with his Bb he is also with rogers. He was fine bue wen he tried calling me mine said its out of service. Also i couldnt make a call to him. A few mins later everything got fixed and again it got messed up. As i said at all time the reception bar is full! But its not real since i jave no rec.
Any ideas?
Sent from my R800a using XDA App
dsswoosh said:
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Click to expand...
Click to collapse
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
mamallica said:
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
Click to expand...
Click to collapse
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
dsswoosh said:
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
Click to expand...
Click to collapse
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
mamallica said:
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
Click to expand...
Click to collapse
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
dsswoosh said:
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
Click to expand...
Click to collapse
Thanks a lot. I did restart it to factory defult yesterday! didnt help! I even reinstalled the whole software using SEUS. nothing is changed.
I know the service provider is fine since my friend sitting next to me had perfect signal. he is also using the same network as i do.
now I am jus waiting for my brother to come home. he has the arc. same network. im gonna double check the sim cards and if its the phone i will send it for repair!
I am having the same problem with mine and reception, I don't know if 85dbm is supposed to be good but I am used to having full bars in my house. I only get about 2 now.
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Just holding the device lowers signal!!!!
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
nelly_boy said:
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
Click to expand...
Click to collapse
4 bars for me.
Cover the back with my hand.......yep still 4 bars.
If the phone was bad I would of had a **** load of problems too right?
Phone has worked perfect for me in the 2 months I have owned it.
nelly_boy said:
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
Click to expand...
Click to collapse
Just take it back.. Demand they fix it or give you a new one... Itll still be under warranty
Sent from my LT15i using XDA App
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
Just a warning, if you unlocked Bootloader ! using FOTA or SEUS very likely will result in a non-usable handset (bricked) !!!!!!!!!!!!!!!!
Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
I did all that. Except the update. Actually I just realized its the network. All my frind have the problem. Rogers confirmed. Play has a nice reception. It was the network! Thanks for all ur help.
Sent from my R800a using XDA App
captain67 said:
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Click to expand...
Click to collapse
I was having trouble with that also.
I changed my router to 802.11G only. I have devices that do not support n so i went with G. it took a day or two but but it fixed it.
to get it working when it does that you have to disconnect and then reconnect.

[Q] Network keeps restarting on T-Mobile

I'm making this post because I need some assistance...I've already searched around this forum for a few days but it seems like I may be the only one with this issue...
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
All bars drop, I get the message of "network unavailable", and slowly edge speeds come back, followed by hspa.
I have tested this throughout all parts of Los Angeles already.
I have also replaced the micro sim card twice.
I also hard reset the phone back to stock.
Also reset the APN settings.
Two other people I know of in the area, their Nexus 4's work perfectly fine.
I'm all out of options, the T-Mobile tech support team is also out of options, i was recommended to send it back to Google but I don't want to do that unless it's absolutely necessary as a last resort.
I was just wondering if anyone is familiar with this issue or any suggestions as to what to do?
Thanks so much
skyracer53 said:
I'm making this post because I need some assistance...I've already searched around this forum for a few days but it seems like I may be the only one with this issue...
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
All bars drop, I get the message of "network unavailable", and slowly edge speeds come back, followed by hspa.
I have tested this throughout all parts of Los Angeles already.
I have also replaced the micro sim card twice.
I also hard reset the phone back to stock.
Also reset the APN settings.
Two other people I know of in the area, their Nexus 4's work perfectly fine.
I'm all out of options, the T-Mobile tech support team is also out of options, i was recommended to send it back to Google but I don't want to do that unless it's absolutely necessary as a last resort.
I was just wondering if anyone is familiar with this issue or any suggestions as to what to do?
Thanks so much
Click to expand...
Click to collapse
Seems like a similar problem to what I'm having. I always just randomly lose reception. Reception is already really really bad for me, but it seems like it's whenever I pick up the phone the network goes out. It's really getting on my nerves. Most places in my house I get no reception. But it's the weirdest thing that happens. I can be sitting on the couch using my phone, and have no bars. But then I set the phone down on the couch to go grab something from the fridge and when I come back I'll have received a text message and I'll have like 2 bars! But then the second I pick the phone back up reception goes out again.
This has been going on for the last month for me, and it's especially bad at work but almost nowhere else.
I think (though I have no concrete evidence) that it's because of their ongoing 1900mhz refarm.
Someone should call tmo and find out.
Transmission sent from my Nexus 4
yep..i'm starting to feel like it's 100% hardware related to the antenna. might have to contact google and see what's up. hopefully if i send it back they won't take a month to replace it haha
Sounds like a faulty antenna to me :\
skyracer53 said:
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
Click to expand...
Click to collapse
I've experienced these problems on AT&T (MEdia Net, not DataPro) as well. It happens regardless of how good my signal is. I haven't experienced the other problems you are a time else mentioned.
On the NPR app, it results in some sort of error such that I have to reboot to get the NPR app working again. The app doesn't say something has gone wrong, but it won't load any audio and will hang after waiting.
The signal drops, then picks up again and goes straight to HSPA+:15. This happens to me on the road quite often and I just switch to onboard music rather than fiddling with my phone while driving. The issue has occurred a few times while in Maps, but thankfully I knew how to get back from where I navigated to.
EDIT: Just want to clarify to the poster below me that this occurs REGARDLESS of how good my signal is. It happens when I have better than -50 dBm (I think -70 gets full bars, although I've even seen full bars at -90!) so it can't just be a low signal issue.
I'm pretty sure this happens to all nexus 4s unfortunately. Anyways that is in a poor connection area had this happen.
This happens to me at home. Bounces from 0 to 3 bars constantly. But if I'm outside in an area with strong signal I never go below 3 bars no matter how I hold it.
Sent from my Nexus 4 using Tapatalk 2
Ive been having the same problems with my n4 in tmob. I get a lot of 3g and sometimes i get no bars. I hope its not a hardware issue. Im in many miami and ive seen a couple of threads about this
Sent from my Nexus 10 using xda premium
I don't think it's an antenna issue. It was happening on my Galaxy Nexus for a few weeks up until I got the Nexus 4, and prior to that I *never* experienced total signal loss like this.
Pheno.menon said:
I don't think it's an antenna issue. It was happening on my Galaxy Nexus for a few weeks up until I got the Nexus 4, and prior to that I *never* experienced total signal loss like this.
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Click to collapse
The first couple weeks I had the N4, I wasn't experiencing any connection issues, but for some weird reason they started last week. It wasn't even fresh after I flashed a new ROM. I think perhaps it's a network issue that is somehow specific to our unique phone and plan combinations and our areas. Anyone using AT&T's MEdia Net plan in Georgia?
I think you guys may have gotten my issue a bit confused, what I'm trying to say is my signal fluctuates depending on location like normal, however only when I use apps that are solely dependent on internet connection, my entire network goes down.
skyracer53 said:
I think you guys may have gotten my issue a bit confused, what I'm trying to say is my signal fluctuates depending on location like normal, however only when I use apps that are solely dependent on internet connection, my entire network goes down.
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Click to collapse
Yeah that's what I'm encountering as well. I wonder what these other guys are talking about?
My network goes down regardless of whether I'm doing anything with the phone or not. I could have just the screen on and it'll be lying on the table and I'll see it go from 2 bars to empty and eventually back.
It's especially bad at work where I have terrible signal to begin with.
Forgot to add.. my coworker with an HTC 8x and another with a Galaxy Nexus are getting the same issues.
So, it's a network problem for sure. I'll post this on the tmo forums tomorrow and see if I can get any official word on the matter.
Transmission sent from my badass Nexus 4.
Pheno.menon said:
My network goes down regardless of whether I'm doing anything with the phone or not. I could have just the screen on and it'll be lying on the table and I'll see it go from 2 bars to empty and eventually back.
It's especially bad at work where I have terrible signal to begin with.
Forgot to add.. my coworker with an HTC 8x and another with a Galaxy Nexus are getting the same issues.
So, it's a network problem for sure. I'll post this on the tmo forums tomorrow and see if I can get any official word on the matter.
Transmission sent from my badass Nexus 4.
Click to expand...
Click to collapse
This exact thing happens to me using straight talk att Sim.. Right now, full bars to zero, then back. Sometimes it jumps to roaming, and seems to get "stuck" and I need to turn airplane mode on/off to fix it
Sent from my Nexus 4 using xda app-developers app
strobex said:
This exact thing happens to me using straight talk att Sim.. Right now, full bars to zero, then back. Sometimes it jumps to roaming, and seems to get "stuck" and I need to turn airplane mode on/off to fix it
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
same :crying:
I experienced something similar on my N4 and called T-Mobile tech support. They had me power off my phone and they "reprovisioned" or "reprogrammed" my data connection or something like that. It's been better since then.
Posted on t-mo forums, let's see if they can be of any help.
http://support.t-mobile.com/thread/36768
Please add on to the linked thread, the more attention we get on this issue the faster we'll get a solution, or at least an idea of what is causing it.
Transmission sent from my badass Nexus 4.
last night after midnight my phone suddenly couldn't get a signal from t-mobile. i thought i screwed it up, but then i took the sim and put it in my galaxy nexus and it had the same issue. so i went to bed and in the morning it was working fine. i suspect t-mobile was doing stuff to their network in my area
Having the exact same problem today in Manhattan near Bryant Park. Can't keep a stable signal at all and data is connecting only in bursts. Hopefully this will be fixed soon or I'll have to look for other options than Tmo and my N4
What's the E stand for? 3G?
Sent from my Nexus 4 using xda premium

All Nexus 4 devices faulty?

Hello,
I am from India and I'm using Idea Cellular.
I've been using N4 since Jan, initially it had 4.2 on it, after that I updated to 4.2.1 and later 4.2.2
For the last 6-7 weeks most of my calls were getting dropped, sometime just after connecting.
I tried a lot of solutions:
1. Switching off mobile data
2. Switching off wifi
3. Device reset
and then making calls.
None of the above solved the call drop issue. I finally requested for a replacement device and received it today.
So I put my sim in new phone, copy all my data from Google Play and I make my first call, 12 mins and the call drops again.
Now if this was a hardware issue, the odds of me again getting a faulty device should have been very less. But well here we are - one more faulty device.
If its not, is there any software fix or anything other way of solving this?
Did you try checking with a different SIM?
Hardware issue with your particular phone. RMA
Maybe is your sim cause I can talk for over a hour and nothing happens
xsreality said:
Did you try checking with a different SIM?
Click to expand...
Click to collapse
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
-Harsh- said:
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
sagarpatil86 said:
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
Click to expand...
Click to collapse
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
-Harsh- said:
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
I've had mine for about a month and have not experienced any of these issues. Yes, I've had a dropped call or two but it's been in areas that have a weak signal and my previous phones would also drop calls. I'm on the T-Mobile USA network.
It might as well be a problem with your service provider, and it might be temporary, you should check that possibility. If not, then the SIM card might be faulty as well, try it in a different phone and see if calls are dropped.
Tried switching already.. No avail..
Main things that bug me is wifi.. Don't know what the heck is wrong with it..
Sent from The Beauty - Xperia S
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
High Hopes
I feel ya, man. My phone usage pattern is pics, video, and browsing mostly. The Nexus 4 has failed me on multiple occasions with dropped data and terrible reception. I have tried changing my APN settings, I've even called ATT and confirmed with them that I had the correct data plan allotted.
I know it's the Nexus 4 and not my carrier because my husband, who uses a half-broken iphone 4 on the same network gets better reception and network connectivity in the same places and at the same times. I found myself using his phone a lot of the time to do simple tasks like browse online because I'm tired of re-connecting on my Android.
I still don't want to go back to iPhone because I'm bored with iOS at the moment, so now, when I'm researching my next Android phone, I'm going to make sure to consider radio signal quality.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
I have the same issue, the call drops when making or receiving a call, and it happens after 20 seconds to 1 minute... The odd thing is I didn't have these problems when I was using it in the states.. Just had them when I went back home..
Sent from my Nexus 4 using Tapatalk 2
ksavai said:
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
Click to expand...
Click to collapse
+1
No issues for me too. From Mumbai, on Vodafone network. In fact the reception is better on Nexus 4 than my previous phone which was a Motorola Electrify.
i'm from Mumbai, using Tata Docomo, and have no problems with my nexus 4!
Try your sim in another phone now.. Might well be your carrier
Issue with getting 3G AirTel on Nexus 4
xsreality said:
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
Click to expand...
Click to collapse
I have recently swapped SIM on Nexus 4, from BSNL to AirTel. When I was using BSNL, 3G was working fine. Once I switched the BSNL SIM with AirTel SIM. I got 3G the first day (14th March 2013) and after that I was never able to get 3G till now. I even got a duplicate SIM thinking that earlier SIM might be the problem as I had converted it to micro by cutting it. But new micro SIM doesn't seem to be helping either.
Any help would be greatly appreciated.
my prob
i am in india . i got my N4 from the USA in mid feb . i started using it after i reached india . my phone makes a creaky sound at the top left part when pressed slightly . and also there is this weird sound from inside the phone when i shake it . sounds like some really tiny part is loose inside it .i have never dropped my phone and there is no damage externally . i am considering getting a replacement . so how should i go about it ?
please help fast because a friend will be going there soon so ill send it with him .
thank-you

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