Database Users

Camera Replacement

Hey people,
Last night I accidentally dropped my DHD and unfortunately it landed on the camera. The camera glass is now broken and the grommet is dented also.
Does anyone know if there are replacements for this part yet? I'm in Australia so an online parts shop would be perfect...
Thanks for the help!

After further investigation it seems to be attached to the entire back plate.

insty said:
After further investigation it seems to be attached to the entire back plate.
Click to expand...
Click to collapse
i say contact HTC directly

Make a claim on your phone insurance.
You do have phone insurance, dont you? I'm sure no one on XDA forums are foolish enough to invest in a £500 device and not have the safety net of insurance for when we inevitably drop it and smash it into smithereens.

RobTheRover said:
Make a claim on your phone insurance.
You do have phone insurance, dont you? I'm sure no one on XDA forums are foolish enough to invest in a £500 device and not have the safety net of insurance for when we inevitably drop it and smash it into smithereens.
Click to expand...
Click to collapse
I have never had phone insurance but I have never dropped and damaged any if my prior phones roughly how much is phone insurance ?, I was unaware of such a thing mine us just included in home insurance but that probably wouldn't include drop damage
Sent from my Desire HD using XDA App

Insurance dont cost as much only , AUD 9.99 or 29.99 AUD and aslo Carriers aslo offer insurance Cover .

you do get a free 1 year warranty when you buy a HTC product so just conatc HTC to be realy protective ive bought an official HTC DHD pouch and thinking of investing in a hard gell case

Aamir.Badat said:
you do get a free 1 year warranty when you buy a HTC product so just conatc HTC to be realy protective ive bought an official HTC DHD pouch and thinking of investing in a hard gell case
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Click to collapse
Can you quote the part of the HTC warranty conditions where it says that they will happily replace components that got destroyed by "improper handling, such as dropping the phone on the floor very hard"?
I'd be really thrilled to read it.
Only thing I agree with is contacting HTC is the best bet at the moment, i am sure they will offer a repair for that damage, although they will charge quite a bit for it

http://www.htc.com/www/support/warranty.html
Click where your are i clicked wester Europe and Page 3 please read

HTC does not cover this sort of damage.
The warranty only covers manufacturing faults.
Check home insurance, it probably covers accidental damage to items in the home and may cover the phone if one item limit is high enough.

Oh unlucky m8 guess you will have to cough up cash to repair the phone

The chances are the camera still works, and it is just the lens cover that you have broken.
Look for a dummy camera, such as
http://cgi.ebay.co.uk/Brand-New-HTC...976?pt=LH_DefaultDomain_3&hash=item255f090e60
Look on Android forum that shows how to replace.
http://androidforums.com/incredible...cover-replacement-straightening-red-ring.html
Hope this helps.

Yeah, was just unlucky I guess.
Lucky enough where the crack is on the camera lens it doesn't actually show on photos.
Will contact HTC to see.
Cheers for the help!

Housing crack on ARC S with video and photo proofs!!

Hello everyone,
For a long time ARC users suffered from housing cracks on their gadgets. On the Arc S users side, there was always a big speculation about new metarial usage on Arc S but it was not declared&confirmed by the SE company or any other person. Also there were some rumors and photos of cracked Arc S housing on web but non of them have sufficient proof about was it Arc or Arc S ?
I was beliving the same solace, it was new material until my neighbours Arc S cracked yesterday.
Here are the photos and video(720p) of Cracked housing. (Video is recorded by my Arc S but rendering in youtube was a little bit problematic so don't mind the glitches)
http://e1203.hizliresim.com/v/j/3krsl.jpg
http://e1203.hizliresim.com/v/j/3krsb.jpg
http://e1203.hizliresim.com/v/j/3krry.jpg
http://www.youtube.com/watch?v=QamRCEZMlZ8&feature=player_embedded

Helldancer said:
Hello everyone,
For a long time ARC users suffered from housing cracks on their gadgets. On the Arc S users side, there was always a big speculation about new metarial usage on Arc S but it was not declared&confirmed by the SE company or any other person. Also there were some rumors and photos of cracked Arc S housing on web but non of them have sufficient proof about was it Arc or Arc S ?
I was beliving the same solace, it was new material until my neighbours Arc S cracked yesterday.
Here are the photos and video(720p) of Cracked housing. (Video is recorded by my Arc S but rendering in youtube was a little bit problematic so don't mind the glitches)
http://e1203.hizliresim.com/v/j/3krsl.jpg
http://e1203.hizliresim.com/v/j/3krsb.jpg
http://e1203.hizliresim.com/v/j/3krry.jpg
http://www.youtube.com/watch?v=QamRCEZMlZ8&feature=player_embedded
Click to expand...
Click to collapse
did you do something in your arc?like accidentally put apressure on some points? or have you drop it?

And I have an Arc S, witch cracked in 3 places!!! I am very disappointed! It happens instead of that the phone was not falling, used with care, no single scratch on it! I like to snowboarding...but this phone never was on a mountain -always stayed home! I can't even imagine how could it happen except SE failed with plastic quality! Before that I had Midnight Blue Arc, I sold it to my friend. So couple days ago I was looking on his phone and it had the same cracks. So how about collective message to SE? I would like a free replacement. I could do it myself, but because of glued digitizer it is a bit difficult job... What do you think of that?

I have my arc since late May, luckily it has no crack near the proximity sensor. Putting it in my pocket everytime I go out. I read somewhere that the cracks are prevalent to midnight blue arc. I have the silver one.
Now it holds me back to change it to white as the post above shows cracks of white arc s.
Sent from my LT15i using XDA

Man, do not look at those cracks...it is so beautifull in white!!!! If you do not know that they are there you can't see em))))) I think it is not the reason to hold yourself...matter a fact it is a bad luck for mee...maybee you will be more lucky))))

Guys,
There hadn't been any accident like falling or hitting to an edge.
Also there is another crack on the housing at the right side of phone, between screen and metal case but i didn't put it's photos here because owner of the phone believes that reason of this side crack is putting his mobile to jean pocket.
But crack on near the sensor is not because of user error.
Thank to my GOD that my white Arc S is perfect without any cracks and hope it won't...

i have the silver LT15i, over 7 months now and no crack at all !!

My Arc has it just above the light sensor.
Sent from my LT15i using XDA

this is ridiculous.. even arc s has crack.
my conclution :
design -> epic win
material -> epic fail
can we do like a petition or something, so we can all get free replacement ?
*cross fingers*

Design Failure!
Sony must make a recall to replace cases free of charge!
(I'm A student at mechanic engineering)
this is why I bought Xperia Ray with alloy frame

It will crack soon again. Mine got a crack 2 months after repair.
Sent from my Xperia Arc

Sony replaces housing crack under guarantee without any payment but what about after guarantee period?
It's indeterminant...

By the way, owner of the mobile had experienced another crack at left side of the housing and changed his mobile with Samsung Infuse 4g

I would like to replace my housing for free...but I got no warranty because of I brought my phone in a Great Britain, and now it is in Ukraine. But I can live with that...I would replace my phone with SGS2 - white of course but! It looks iPhonish, it is Samsung... Maybee Xperia P will save me, but I do not know!

ishishkin said:
I would like to replace my housing for free...but I got no warranty because of I brought my phone in a Great Britain, and now it is in Ukraine. But I can live with that...I would replace my phone with SGS2 - white of course but! It looks iPhonish, it is Samsung... Maybee Xperia P will save me, but I do not know!
Click to expand...
Click to collapse
If I'm not wrong, Sony Ericsson have 1 year global warranty in all products even you bought it at foreign country. So try your chance...

Indeed, SE have it. But this is a country of idiots - if your phone is not in data base as importet ''Legaly'', wich is provided by costoms or radio frequncies control centr they wont service it for warranty, only for money. It is because of certified phone cost at minimum 100 dollars more instead of THE SAME ONE not in base... Stupidest system I have ever see...

ishishkin said:
Indeed, SE have it. But this is a country of idiots - if your phone is not in data base as importet ''Legaly'', wich is provided by costoms or radio frequncies control centr they wont service it for warranty, only for money. It is because of certified phone cost at minimum 100 dollars more instead of THE SAME ONE not in base... Stupidest system I have ever see...
Click to expand...
Click to collapse
Actually, Turkey is not too different than Ukraine.. For ex: Arc S is 300Euro in Germany but here it's 545Euro I've bought my phone in Germany and registered it in Turkey with my passport.
I couldn't check for global warrant in Turkey but for European countries it has 1 year globally.
By the way, i was in Kiev 6 months ago and phone prices are lower then us

squalldua said:
can we do like a petition or something, so we can all get free replacement ?
*cross fingers*
Click to expand...
Click to collapse
Will never work, as the crack doesn't harm functionality.
And btw, Arc and Arc S are so cheap now, that it wouldn't be good for making money either
But the bad product quality and last years hardware (even in new devices of SE) made me want to change brands.
Looking forward to Samsung Galaxy S III's release
Sent from my iPad 2 using Tapatalk

I dropped my arc S twice now, and still, no cracks or marks

It is sad about the cracks but I trie to just dont think about it

Badly cracked frame replaced under warranty!

Hi everyone I just had my phone replaced under manufacturing fault. The frame had started cracking about a month ago, it got so bad there where about 15 cracks along volume side and 2-3 around all other edges.
I was told it is a recognized problem!!!!
The build quality of the new one is alot better the gap around the screen is a lot smaller, and there is a nicer feel to all the buttons.
Maybe they have revised the internals because I believe when the phone gets hot the insides expand and cause the cracking along the weld lines of the PC frame
Sent from my GT-I9300 using xda premium

Did you contact Samsung service directly ?
Sent from my GT-I9300 using xda app-developers app

can I ask you to keep all documentation for this, as it could be very useful to other UK users, now they have set a precedent.

Gesendet von meinem GT-I9300 mit Tapatalk 2

Frame cracked near the USB port.
Hi,
Even my SIII frame got cracked near the charging port after using for 5 months, This crack i noticed last week, I havent dropped a single time and its in silicon case from the day i bought. Still its cracked near the charging port. FYI, I am from India. I have even attached the pic of my phone with the cracked area highlighted.
can you please let out the information of your service location with the service request ID, so that i can show this as proof which servicing in my location.
Chappac said:
Hi everyone I just had my phone replaced under manufacturing fault. The frame had started cracking about a month ago, it got so bad there where about 15 cracks along volume side and 2-3 around all other edges.
I was told it is a recognized problem!!!!
The build quality of the new one is alot better the gap around the screen is a lot smaller, and there is a nicer feel to all the buttons.
Maybe they have revised the internals because I believe when the phone gets hot the insides expand and cause the cracking along the weld lines of the PC frame
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse

potential heat fractures? haven't been keeping your phones in variable temperatures have you?

I didnt do anything abnormal, which made this crack, I used to play games for an hour everyday, may be playing games would have dissasipated more heat. which lead to crack near the port, some times i have even noticed my charger ports gets heated whiel charging even that could lead to this crack.
Squall-Leonhart said:
potential heat fractures? haven't been keeping your phones in variable temperatures have you?
Click to expand...
Click to collapse

I just realised I have a crack in the exact same spot! Who did you approach for a replacement? Samsung or your phone company?
Sent from my GT-I9300 using xda premium

I have contacted customer care and also mailed technical support regarding this problem, But the samsung guys just replied tha ti have to repair by myself and it costs around 7200 Indian rupees , I have again raised the complaint and highlighted them its a known issue by Samsung but they are failing to repair in warranty. they asked me to send me a pic of the cracked area whic hi have sent it , expecting reply from them, I am not gonan leave these samsung guys, wil lfile a consumer case if they fail to repair, paying a huge price for this 38900 Rupess and stil i have to pay 7200Rs for thier own mistake, absolute bull****!.... Every one please join hands and write letters to samsung regarding these issue. failing this i will be posting this in each and every forum not to get samsung phones anymore!...
SirCanealot said:
I just realised I have a crack in the exact same spot! Who did you approach for a replacement? Samsung or your phone company?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse

In the UK the retailer is generally responsible for the product for the first year. So I'll be contacting Vodafone in the next few days... But I know Samsung will also randomly fix stuff for you as well, so I guess I'll try sending them an email too...
Sent from my GT-I9300 using xda premium

Premindia87 said:
I have contacted customer care and also mailed technical support regarding this problem, But the samsung guys just replied tha ti have to repair by myself and it costs around 7200 Indian rupees , I have again raised the complaint and highlighted them its a known issue by Samsung but they are failing to repair in warranty. they asked me to send me a pic of the cracked area whic hi have sent it , expecting reply from them, I am not gonan leave these samsung guys, wil lfile a consumer case if they fail to repair, paying a huge price for this 38900 Rupess and stil i have to pay 7200Rs for thier own mistake, absolute bull****!.... Every one please join hands and write letters to samsung regarding these issue. failing this i will be posting this in each and every forum not to get samsung phones anymore!...
Click to expand...
Click to collapse
Wishing you luck on getting the issue resolved with ease.. :good:

Useless Samsung!...(I wont buy anymore)
I got a reply from Samsung that its damaged done by me and i have to bare the charges for it, Even though i argued its a matter of build quality, they still said you have used for 4 months, and its broken bcos of you, They dont care about what the person says, All they need is money. WTF....even without a songle drop in ground how can it break. Any Samsung users from india is expereincing the same problem as me. (cracked near the charging port). This Samsung india is lying that none of the users from india has complained about this issue. I wanna show them this is not the damage done by me. This will be my last product from Samsung. I won't go for any of their products in future.. Request all to stay away from Samsung Products in future. I feel ashamed i was a samsung fan for past 4 years I have used Wave, S, SII now SIII. They have started to cheat customers...All they need is your money!.
SirCanealot said:
In the UK the retailer is generally responsible for the product for the first year. So I'll be contacting Vodafone in the next few days... But I know Samsung will also randomly fix stuff for you as well, so I guess I'll try sending them an email too...
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse

My local authorised dealer said they would change the casing no problem but now it has to go to Samsung due to other issues they have said I may get charged

Premindia87 said:
I got a reply from Samsung that its damaged done by me and i have to bare the charges for it, Even though i argued its a matter of build quality, they still said you have used for 4 months, and its broken bcos of you, They dont care about what the person says, All they need is money. WTF....even without a songle drop in ground how can it break. Any Samsung users from india is expereincing the same problem as me. (cracked near the charging port). This Samsung india is lying that none of the users from india has complained about this issue. I wanna show them this is not the damage done by me. This will be my last product from Samsung. I won't go for any of their products in future.. Request all to stay away from Samsung Products in future. I feel ashamed i was a samsung fan for past 4 years I have used Wave, S, SII now SIII. They have started to cheat customers...All they need is your money!.
Click to expand...
Click to collapse
It is not a samsung fault ...yea they have a bad material in starting but the contractors in every country are responsible for warranty service some give good service and some are worse
Sent from my GT-I9300 using xda premium

Kindly continue here: http://forum.xda-developers.com/showthread.php?t=2014448
Thread closed.

Replacement or Repair

Today my Z1 fell from my bed and it got a hair line crack on the screen its just 2 months old.. Will it be accepted Under ADP. Will I get repaired or replaced..am from Kolkata India
Sent from my C6502 using Tapatalk

No if damage is less and trust me dey will take around one month to replace
Sent from my C6902 using XDA Premium HD app

It's not a faulty device because of Sony so I don't think will be covered by warranty. It's your fault so you should ask where you bought it.

djcoolguyno1 said:
No if damage is less and trust me dey will take around one month to replace
Sent from my C6902 using XDA Premium HD app
Click to expand...
Click to collapse
Damage is just a hairline crack hardly visible under white background
eclyptos said:
It's not a faulty device because of Sony so I don't think will be covered by warranty. It's your fault so you should ask where you bought it.
Click to expand...
Click to collapse
in INDIA SONY is giving ADP (Accidental Damage Protection)
see here " http://www.sony.co.in/productcontent/570382/productcategory/mob-phone "
i have both so i am willing to give it for replacement as its just 2 months old and ADP is valid for 6 months from the date of purchase

imranaryan said:
in INDIA SONY is is give ADP (Accidental Damage Protection)
see here " http://www.sony.co.in/productcontent/570382/productcategory/mob-phone "
i have both so i am willing to give it for replacement as its just 2 months old and ADP is valid for 6 months from the date of purchase
Click to expand...
Click to collapse
So you definitely should go via warranty to replace the glass. Sony will decide if repair or replace with the new one device. They never say what will be done.

i had bit of dent at first dey rejected den i broke it and gave in anger dey took one month to replace and u can gurantee if u get a better one or not
maybe it may have touch issues or hue or anything

djcoolguyno1 said:
i had bit of dent at first dey rejected den i broke it and gave in anger dey took one month to replace and u can gurantee if u get a better one or not
maybe it may have touch issues or hue or anything
Click to expand...
Click to collapse
well what ever is the reason will exchange the phone until i get better one or i will demand my money from them..
which state are you from
am from KOLKATA (WEST BENGAL)

i m from mumbai really der service sucks....

imranaryan said:
in INDIA SONY is giving ADP (Accidental Damage Protection)
see here " http://www.sony.co.in/productcontent/570382/productcategory/mob-phone "
Click to expand...
Click to collapse
Pertinent clauses
3. This Accidental Damage Cover indemnifies you from the losses/damages which is/shall be occasioned to the product due to physical breakage/damage, liquid spillage and short circuits due to electricity voltage fluctuation.
5. This Accidental Damage Cover shall provide you Free of Charge (“FOC”) repair or FOC replacement of your product.
imranaryan said:
i have both so i am willing to give it for replacement as its just 2 months old and ADP is valid for 6 months from the date of purchase
Click to expand...
Click to collapse
As far as your question is concerned, i think you don't have a choice between repair or replacement. You don't get to make that call.
If sony can repair it they will do so. if they cannot only then will you get a replacement.
Way it works currrently is your phone will be couriered to sweden and back as they do not as yet service the Z line in India. i was told the turnaround time is 1 week.
Am very interested to know how well this so called ADP works. So do update us about your experience.

One Twelve said:
Pertinent clauses
3. This Accidental Damage Cover indemnifies you from the losses/damages which is/shall be occasioned to the product due to physical breakage/damage, liquid spillage and short circuits due to electricity voltage fluctuation.
5. This Accidental Damage Cover shall provide you Free of Charge (“FOC”) repair or FOC replacement of your product.
As far as your question is concerned, i think you don't have a choice between repair or replacement. You don't get to make that call.
If sony can repair it they will do so. if they cannot only then will you get a replacement.
Way it works currrently is your phone will be couriered to sweden and back as they do not as yet service the Z line in India. i was told the turnaround time is 1 week.
Am very interested to know how well this so called ADP works. So do update us about your experience.
Click to expand...
Click to collapse
On monday I will goto SC and update my experience here
Thanks for tge effort
Sent from my C6502 using Tapatalk

Poor me, I bought the most defected Xperia Z2 unit ever

Fellows,
Unfortunately, I bought the most defected Xperia Z2 unit ever, 14W17, below is my complain to Sony Middle East Facebook page, after sending them lots of emails with no response at all.
Please guys comment and share, help me put some pressure to force them to take any corrective actions
Update: i got a replacement

Where ever you got the phone from
Return it and ask for a replacement or a refund
Sent from my D6503 using XDA Premium 4 mobile app

Envious_Data said:
Where ever you got the phone from
Return it and ask for a replacement or a refund
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
To do so I have to travel to another country, which is impossible to me, also the seller is not professional enough to ship the device directly to him, its almost like a device with no warranty, thats why i'm trying with Sony.
appreciate your comments there to apply more pressure.
Thanks

Then your problem might be with your seller, not with Sony
Hossam.Abdelsalam said:
To do so I have to travel to another country, which is impossible to me, also the seller is not professional enough to ship the device directly to him, its almost like a device with no warranty, thats why i'm trying with Sony.
appreciate your comments there to apply more pressure.
Thanks
Click to expand...
Click to collapse

ngvuanh said:
Then your problem might be with your seller, not with Sony
Click to expand...
Click to collapse
Sorry to say this, but have to agree here. The problem is the seller, since your device isn't under warranty.

I kinda feel Sony Middle East just like to screw us over. I brought the Z2 and I didnt get anything extra with the device. I didnt get the NC headphones or the dock or the cover, literally nothing. I literally feel that sony middle east is screwing us over.
I believe u should just go to the dealer who u brought the device from. If u have the warranty card u can just scan it and send it to Sony. Probably calling them would yield better results

vipaman said:
I kinda feel Sony Middle East just like to screw us over. I brought the Z2 and I didnt get anything extra with the device. I didnt get the NC headphones or the dock or the cover, literally nothing. I literally feel that sony middle east is screwing us over.
I believe u should just go to the dealer who u brought the device from. If u have the warranty card u can just scan it and send it to Sony. Probably calling them would yield better results
Click to expand...
Click to collapse
In KSA Sony World, we got the NC headphones for preorders only.

Super Prince said:
In KSA Sony World, we got the NC headphones for preorders only.
Click to expand...
Click to collapse
That is weird. I didnt get any thing. But then again I got it from Viva bahrain so kinda makes sense. But they should have thrown in something even the HTC M8 I got from viva had a case and a decent pair of earphones.

vipaman said:
I kinda feel Sony Middle East just like to screw us over. I brought the Z2 and I didnt get anything extra with the device. I didnt get the NC headphones or the dock or the cover, literally nothing. I literally feel that sony middle east is screwing us over.
Click to expand...
Click to collapse
You're lucky, in Poland its the same.
In India they dump us with smartband which nobody really uses, case which i don't want and say its free when its not.
Am waiting to get a box just like you got. I can always buy these extras in the future if necessary.

One Twelve said:
You're lucky, in Poland its the same.
In India they dump us with smartband which nobody really uses, case which i don't want and say its free when its not.
Am waiting to get a box just like you got. I can always buy these extras in the future if necessary.
Click to expand...
Click to collapse
Hahahaha If i were you I would just gladly take those accessories and sell them later on. At least there is some extra value. That's one of the main reason's I went for the Z2. Those extras do matter imo

vipaman said:
Hahahaha If i were you I would just gladly take those accessories and sell them later on.
Click to expand...
Click to collapse
Too much hassle.
vipaman said:
At least there is some extra value. That's one of the main reason's I went for the Z2. Those extras do matter imo
Click to expand...
Click to collapse
Please, you are buying a phone not because it comes with stupid obligatory 'gifts' that you cannot refuse.
So many companies are doing this now because psychologically it works and you proved it. I always say how much gifts are worth. they say x, so i say give me without gifts and deduct x. But you know what they only reduce by 20%x or they refuse. So value of 'gifts' is a lie.
This was with Z1, with Z2 they put the gifts inside the box (!)
You are lucky.

I have W17 batch one also, and thinking about it, the only things I can actually say is that I experience the call quality thing (which I think can be fixed by a software) and also the gaps issue which has not really been big of a deal till now (Never dipped my phone in water however).
Camera is fine, back cover good, Flaps are great here... Sorry u go t unlucky mate... I'm actually in the same situation as u. Imported phone from regular "unprofessional retailer", no warranty. Till now, Z2 didn't launch in my country. So, yh!

stanley08 said:
I have W17 batch one also, and thinking about it, the only things I can actually say is that I experience the call quality thing (which I think can be fixed by a software) and also the gaps issue which has not really been big of a deal till now (Never dipped my phone in water however).
Camera is fine, back cover good, Flaps are great here... Sorry u go t unlucky mate... I'm actually in the same situation as u. Imported phone from regular "unprofessional retailer", no warranty. Till now, Z2 didn't launch in my country. So, yh!
Click to expand...
Click to collapse
i will let you know if the call quality issue is software related or not .. as mine is going back to the retailer for a "repair " i would imagine they will probably just pop a new mic in it , as im running .402 which at this moment in the UK is the latest software. i have also had a display issue with the screen jumping to different screens on its own,but its only done this the once.

Super Prince said:
In KSA Sony World, we got the NC headphones for preorders only.
Click to expand...
Click to collapse
So i didnt wanted to start a new thread. So ill post here . I also bought My new Xperia Z2 from Saudi Arabia. It was w20 model had screen gaps issue both on front and back . Bought it from Sony store and they said that it will not effect waterproofness of the device. Even then i was careful but after a month it was full of finger prints and i decided to wash it and unfortunately water went inside . All flaps were closed and i double checked it . When i took it to service center they said no warranty if water went inside and they will send it to Dubai please check back after 2 weeks.
I posted on Facebook as they may help me but this was their reply was we are sorry and nothing else
On twitter they are not even replying. and they just say contact service center and all i hear from them is excuses. there is not a single scrtach on my device. Unfortunately there is no refund or replacement system here. Really disappointed with Sony services. I saved money for 6 months for this device

does any one bought the z2 from sony in dubai ?!
my uncle bought me and I will get it by next week .
so I want to know the problems with this version of the device ( sony dubai ) .
sony stuff told my uncle to close the camera before putting the device in the water !! weird :/
it should be water resistant and we can take photos under water !!

Muhammad Ta'lab said:
does any one bought the z2 from sony in dubai ?!
my uncle bought me and I will get it by next week .
so I want to know the problems with this version of the device ( sony dubai ) .
sony stuff told my uncle to close the camera before putting the device in the water !! weird :/
it should be water resistant and we can take photos under water !!
Click to expand...
Click to collapse
If they are any thing like sony Saudi Arabia then they dont even know their own stuff