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I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
I have not returned a phone yet, but as many have stated, "it does not void your warranty to root, only to unlock the bootloader" so in theory you should just be able to send it in.
.....except that warranty won't cover a cracked screen.. I think the going rate was $280?
are you insured through assurion?
You broke it, you buy it.
Sent from my Nexus One using XDA App
t0ph0id said:
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
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Click to collapse
I dropped my N1 on the floor in my house (stone floors) two weeks ago and cracked the glass screen.. picked up a new glass screen on ebay for $38 shipped and spent about two hours replacing it myself.. turned out perfect.. just be very patient and take your time during the replacement process.
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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No, it's the digitizer/screen. The display would be a lot more expensive to replace.
Hi mate.. if the amoled still works you are fine yiu would just need a new digitalizer, about £20 from ebay and fix it youself.. if the amolded wkrks you need a new lcd, £45 from ebay.. i nroke my amoled, fixed it and now works.. good luck!!
Sent from my HTC Desire using XDA App
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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khaytsus said:
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
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If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
when i dropped my nexus one, the amoled broke, not the outer screen/digitizer. i believe the cost for a new amoled was around $85 plus shipping and it would also cost your warranty. therefore, i sent it back in for repair and it cost $115 total, warranty still intact. btw, i opted for a refurb unit instead of waiting for them to return my damaged unit.
good luck, you have to decide if its worth voiding your warranty to fix it yourself.
t0ph0id said:
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
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Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
khaytsus said:
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
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Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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!PANDA said:
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
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Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
t0ph0id said:
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
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These were the options to fix my Desire but then got it with the fee and fixed it my self
Sent from my HTC Desire using XDA App
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
Hey buddy i had the same issue with my desire.. cracked in a similar way, HTC quoted me £238 for screen, housing, new logic board & labour.. even asked them just to replaced the screen cos i did see anything wrong with the housing but they said they couldn't do it cos motherboard had been bent..
so just got a replacement lcd from ebay at £45, took 45mins to fit the new screen everything working correctly
oh and the logic board wasn't bent! cheeky HTC
incredulous said:
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
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I've already spoken my mobile insurance and they repair/replace accidental damage so I know I can go through them if it's going to cost too much.
They'll repair, replace, give an alternative if they don't have the model or give a cash equivalent.
Yep haha, seems hard when yoyr trying to take it apart and not brake any bits off, but now.. soo proud of myself! Never thoughed I would ever be in my phone, sick thought, jehe
Sent from my HTC Desire using XDA App
dropped my phone from like 3 feet and this is what happened. luckily there is a place here in sac that can replace the glass for $100. i called in and they have the part. hopefully its legit.
saw the same thing happen last night. Kid told me today that sprint insurance doesn't cover screens anymore. Said they won't even look at an EVO if the screen is cracked. Is that true?
The Sprint store here doesn't cover glass screens. Best Buy has their insurance policy and they will cover cracked screens though. My friend just dropped his Evo and it cracked the screen, when he had someone repair it they accidentally punctured the LCD with a piece of the broken glass. He now has a fairly dead Evo, but the guy is willing to replace the parts next week when he gets them in.
It honestly is very easy to repair the digitizer and the LCD screen (Depending on which one you need).
I knew fairly nothing about the phone, I did a little research and bought the "Type 1" LCD screen for the HTC Evo. The connector was too small so I did more searching, I eventually found the right screen at GlobalPartsDirect. (Search google).
It has the Wide Connector that you'll need if you have one of the HDW004/3. I personally would open up the back of the phone and check the connector myself, If i were you.
It's an easy fix, only question, do you have the money to buy two from globalpartsdirect (They only ship in multiples). Then you're golden, plus, you'll have an extra LCD screen to repair your phone if it happens again.
alaman68 said:
saw the same thing happen last night. Kid told me today that sprint insurance doesn't cover screens anymore. Said they won't even look at an EVO if the screen is cracked. Is that true?
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Wait what?? TEP doesn't cover screen glass??
Damn I dropped mine off my lap on concrete from sitting in a car, glass down and not one crack or mark. Got super lucky.
Which place in sac?
Does op not have insurance?
If so take the battery out and report it lost. Your gonna have to pay anyway.
Sent from my PC36100 using XDA Premium App
TEP no longer covers cracks over an inch in length. A small crack can get replaced because it is covered under normal wear.
alaman68 said:
saw the same thing happen last night. Kid told me today that sprint insurance doesn't cover screens anymore. Said they won't even look at an EVO if the screen is cracked. Is that true?
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SilverStone641 said:
Wait what?? TEP doesn't cover screen glass??
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No, they won't even look at it. I was told exactly that by the rep of the repair center I went to. "We are not allowed to even touch the phone if the glass is cracked." They will not fix it. I even offered to buy the parts myself and pay for the labor, and that is when I was told they can't even look/touch it.
tke0834 said:
TEP no longer covers cracks over an inch in length. A small crack can get replaced because it is covered under normal wear.
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Whoever told you that lied to you.
rugedraw said:
No, they won't even look at it. I was told exactly that by the rep of the repair center I went to.
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So then it's NOT "TOTAL equipment protection" It's more like "Equipment we feel like covering, protection"
SilverStone641 said:
So then it's NOT "TOTAL equipment protection" It's more like "Equipment we feel like covering, protection"
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LOL
10char
error629 said:
Does op not have insurance?
If so take the battery out and report it lost. Your gonna have to pay anyway.
Sent from my PC36100 using XDA Premium App
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Got to love insurance fraud
Sent from my spaceship!
SilverStone641 said:
So then it's NOT "TOTAL equipment protection" It's more like "Equipment we feel like covering, protection"
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Well, it's total equipment protection in the same sense that a bumper-to-bumper warranty covers your car. If your car's engine takes a crap on you and your car is under warranty, they will fix it. However, if there is a rock on the road and you go over it with your car and crack the oil pan, all the oil leaks out and then your engine gets seized, you wouldn't really take it to the dealer for a warranty repair, would you?
In that case, you would call your car insurance company which is where Asurion comes in.
Gravity is not Sprint's fault. However, I think they should fix the phone if you are willing to pay for it instead of having to find some 3rd party electronics repair shop to do it. If they did, then maybe people wouldn't be committing insurance fraud like DirtyShroomz mentioned.
See, if I drop my phone now again and I call Asurion, they will replace it and then refuse to give me coverage until a year passes by, since you're only allowed two claims per year. If Sprint would have fixed my phone for $100, I would have given them the $100 instead of Asurion and saved the claim for the day I lose it or damage it beyond repair. I think Sprint is actually losing revenue by turning away repair jobs from phones that fall under the "physical damage" category.
Correct, Sprint's coverage has never been accidental. They used to occasionally cover drops, but spills and water damage have always been out of the question. It's the reason I buy my phones at Best Buy. I don't have to wait for a rebate, and I can get 100% accidental (full submersion included) protection on my phone, with a loaner phone if it needs to be sent out. It's 10 bucks a month, but compared to a new phone it's not bad.
That being said, I don't have it on my Evo as I know how to change out LCD panels now.
Assurion covers it.
I called in Friday about a broken screen(the entire piece of glass was shattered) and I got my brand spankin new Evo on Monday
That screen replacement deal was good while it lasted. Had my TP2 screen replaced under TEP before selling ur on here. Well, actually they ordered me a whole other phone, as they had no screens in stock. Too bad they are so whack about it now.
I've seen official policy posted before. It's anything over an inch is not supposed to be repaired. But what the hell is the difference? 1" vs shattered screen, you still replace the same pieces right?
Sent from my PC36100 using XDA App
I always use a rubber. Its kept my phone in great shape.
Cracked mine a couple weeks ago, called insurance and next day had a brand new 004 not a refurb. I was very happy with that. Also they shiped me a battery ,charger and 8gb memory card but just wanted my phone back in return. Not a bad deal .
You don't have to buy in bulk...I have lcd and digitizers for sale together already. I sold one to.crucial on the forum and a back housing to another member
Sent from my PC36100 using XDA App
I have a broken screen as well. Anyone knows where I can send it in for repairs? I am not that good with small parts so I cannot repair it myself.
Just a word of caution when changing covers. Do not press to hard on the screen when pushing the cover on. I know have a cracked screen and absolutely heart broken. So to that end, anyone suggest any good insurance companies in the UK?
Sent from my GT-N7000 using XDA App
Sorry to hear man. I would cry hard. Hope you find some help
From the giant: Galaxy Note
ah that's sad news sorry to hear that
I don't know if you are in the UK but if you are then many bank accounts give free insurance for phones, etc.that option might be there in other countries too.but you need the right type of bank account for that.my bank account gives me free travel insurance, break down cover for my car and phone insurance among other things.a lot cheaper than getting these separately.
Cracked screen
I dropped min today from 20cm height and first 5 minutes later it cracked in 2 pieces so I feel your pain. I checked what the spare part costs, and it was 285 euro's for the AMOLED+Glass apparently it is glued together so everything has to be replaced, and then you need to add the work costs. So it probably will be cheaper to buy a used one and sell yours for parts
Just broke my screen the other day. Getting out of my car, note was between me and car door. Didnt end well. 250 for lcd combo on ebay.
It reminds me of my first scratch on my vehicle, dont want to touch it.
GALAXY NOTE
XXRay said:
I dropped min today from 20cm height and first 5 minutes later it cracked in 2 pieces so I feel your pain. I checked what the spare part costs, and it was 285 euro's for the AMOLED+Glass apparently it is glued together so everything has to be replaced, and then you need to add the work costs. So it probably will be cheaper to buy a used one and sell yours for parts
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No, this is wrong. Manufacturers lie about only way to replace glass+display. I broke the Galaxy S screen, and at samsung service they told me to replace everything, and that I have no chance to replace only screen. But I decided to try replace it by my self. I buy glass for Galaxy S on ebay for 9$. Then, using guitar pick I removed shards of glass. Then pasted on the sides of the glass with glue. And that's it! Fits perfectly. Works even better than before.
Yeah I need to upgrade current account to get it...don't have a problem doing it but was just unsure how long it will be before I can claim. But I also thought it might take longer to get it repaired than going for a mobile phone specialist insurer...also with the bank insurance..I know a while back my brother claimed and they didn't even ask for his old phone that was easily repaired!
Also just like to add...I really didn't apply that much pressure to the screen been, nursing this baby. So be careful. Wouldn't wish it on anyone to go through the pain I am.
Sent from my Cracked GT-N7000 using XDA App
intruda119 said:
Just broke my screen the other day. Getting out of my car, note was between me and car door. Didnt end well. 250 for lcd combo on ebay.
It reminds me of my first scratch on my vehicle, dont want to touch it.
GALAXY NOTE
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Same happened to me but the screen didn't get one scratch. The only thing it got was two tiny marks on the frame.
Yes, i'm extremely lucky.
Mart_Bud said:
Just a word of caution when changing covers. Do not press to hard on the screen when pushing the cover on. I know have a cracked screen and absolutely heart broken. So to that end, anyone suggest any good insurance companies in the UK?
Sent from my GT-N7000 using XDA App
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Getting and claiming phone insurance after your phone is broken is fraud!
Either insure your phone beforehand, or deal with the consequences of not doing so, but don't break the law, and put the premiums up for people who had more foresight than you!
Regards,
Dave
Sent from my GT-N7000 using Tapatalk
"Either insure your phone beforehand, or deal with the consequences of not doing so, but don't break the law, and put the premiums up for people who had more foresight than you!"
I think also like you !!!
;-)
I would strongly suggest you did not claim for it after the event as this is a criminal offence.
You may however, wish to check if your household (contents) insurance covers such damage and/or if your credit card covers accidental damage if you used it.
Insurance
anonymous572 said:
No, this is wrong. Manufacturers lie about only way to replace glass+display. I broke the Galaxy S screen, and at samsung service they told me to replace everything, and that I have no chance to replace only screen. But I decided to try replace it by my self. I buy glass for Galaxy S on ebay for 9$. Then, using guitar pick I removed shards of glass. Then pasted on the sides of the glass with glue. And that's it! Fits perfectly. Works even better than before.
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You can go to most shops and get your Galaxy S fixed for 90-100 euro where they only switch the glass but with the Note you can't find anyone, only to replace the whole thing. I have an insurance but was not sure if I was going to use it because it is my 2 device in 1 year that went busted. But it is painful to be remembered every time I turn it on so I will find out what the costs is going to be and use my insurance. I guess not using the insurance when you have it is to commit fraud
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
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Click to collapse
I could be wrong, but every time I've bought a new phone in the last couple years they've told me "And you have 30 days to add insurance to the phone from the date of purchase" I would call 611 tomorrow and try to add insurance to the phone to see what happens.
kennonk said:
I could be wrong, but every time I've bought a new phone in the last couple years they've told me "And you have 30 days to add insurance to the phone from the date of purchase" I would call 611 tomorrow and try to add insurance to the phone to see what happens.
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Thanks. What company does the insurance for AT&T? Since the phone isn't even out yet would it take a while for it to get replaced?
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
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Once you get your baby fixed up, get a good case like a otterbox defender to protect her.
Randomacts said:
Once you get your baby fixed up, get a good case like a otterbox defender to protect her.
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Definitely! I usually never drop my phones but man, this plastic on the GS III is super delicate. That stuff chips off like no tomorrow. :crying:
I do kinda wanna point out that AT&T's insurance specifically doesn't cover accidents and has ridiculous $199 deductible. I would try for Zagg's or Squaretrade's warranties.
Diviance said:
I do kinda wanna point out that AT&T's insurance specifically doesn't cover accidents and has ridiculous $199 deductible. I would try for Zagg's or Squaretrade's warranties.
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If it doesn't cover accidents then what the hell does it cover? Lol
Since the phone just came out would those companies even be able to replace the phone?
Listen up dude this is so very important the difference between getting insurance or not do not i repeat do not call in and tell them your phone is broken or your sol you call in add insurance and in a few days call back for a replacement i used to work for att and do exactly what i said or your not considered covered be very careful what you say to them i mean it
twayneo said:
Listen up dude this is so very important the difference between getting insurance or not do not i repeat do not call in and tell them your phone is broken or your sol you call in add insurance and in a few days call back for a replacement i used to work for att and do exactly what i said or your not considered covered be very careful what you say to them i mean it
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Click to collapse
Should I order the insurance through AT&T? From what I've heard their insurance plans are a little shady.
Arcadia310 said:
If it doesn't cover accidents then what the hell does it cover? Lol
Since the phone just came out would those companies even be able to replace the phone?
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Oh, I will be damned. They changed it since I last sold AT&T phones.
At&t insurance specifically covers "accidental physical or liquid damage and lost or stolen"
Like someone else mentioned, don't tell them you dropped your phone when you call in to add it, and don't file a claim till at least a few more days.
Honestly, don't even file a claim if a case can cover the damages and save your 200 in case something really bad happens. Lol
Sent from my Galaxy Nexus using xda premium
Arcadia310 said:
If it doesn't cover accidents then what the hell does it cover? Lol
Since the phone just came out would those companies even be able to replace the phone?
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You're SOL bro, its a 199 deductible cuz the S3 is a tier 3 phone according to their insurance if it is covered, and you won't be gettin an S3 back as the replacement since the phone just came out...ATT doesnt take care of the insurance claims its handled by a 3rd party that you can bet doesnt have the S3; the insurance company will replace your phone with whatever comprable phone they have at the time you make your claim if they don't have your specific phone available, you could add Square Trade but its 69.99 for 1 year and its a 50 dollar accidental dmg deductible I believe..besides that your only option currently and the by far the least expensive get a TPU case that covers the whole phone. lastly you could wait a few weeks and buy a new housing for the phone off ebay along with a new battery cover that should cost 30-80 bux...let this be a lesson to those who say I will never get a case...accidents happen at anytime.
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
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I see this so many times. I don't know why people carry a smartphone without any case to protect it and get “pissed" when it falls and gets damaged. Thats what happens when a phone falls on the ground without protection. It either breaks or gets scratched/damaged.
lol And every time they when they don't have insurance they want to run and try to add it. To somehow replace what THEY messed up. What a joke. I have insurance and still put my devices in protective cases.
Sent from my SAMSUNG using Tapatalk 2
If ur screen dont have any demage.dont get insurance. Check ebay and look for whole casing for galaxy s3.samsung phone is very easy to open and replace the whole casing.take about ten min and ur phone will brand new.its about 8 screws.i dropped my galaxy note the first day i got it.i got the casing from ebay for 18 bucks shipped.it looks brand new.as for insurance from att.they use assurion and they suck.i lost my phone few years back and they told me that it was my fault and they could not replace it and it was ****ty nokia n75.
I would just get a squaretrade.com warrranty if I were you dude...
Coverage Details
2 years of coverage: The SquareTrade Smartphone warranty covers your Smartphone for up to 2 years, starting on the date of purchase.
Covered Issues: Both accidents (e.g., broken screen or other damage through drops AND liquid damage including full immersion) and out-of-warranty normal use failures (e.g.,hardware failures or malfunctions) are covered. We do not cover loss, theft, willful damage or damage occurring through gross misuse.
Deductible: A $99 Deductible applies to all claims.
How it works: File a claim online or over the phone. If a replacement is available at the time you make your claim, we will ship it to you as soon as possible via overnight delivery. Or, if your replacement is not available, we'll send you a next-day prepaid shipping label and expedite the repair of your phone. And, if it's easier for you – we're happy to allow you to seek local repair / same day replacement. If SquareTrade is unable to repair or replace your phone, you will get cash back equal to replacement value up to the original coverage amount.
Risks Taker
davidstech11 said:
I see this so many times. I don't know why people carry a smartphone without any case to protect it and get “pissed" when it falls and gets damaged. Thats what happens when a phone falls on the ground without protection. It either breaks or gets scratched/damaged.
lol And every time they when they don't have insurance they want to run and try to add it. To somehow replace what THEY messed up. What a joke. I have insurance and still put my devices in protective cases.
Sent from my SAMSUNG using Tapatalk 2
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I never bought insurance, case, or skin protector for my captivate. I dropped it a few times on concrete, carpet, hard floors... it has tiny scratches on its side and still works. Getting the phone in and out of your pocket is much easier without a case; although, I don't think I'd be as much of a risk taker with my GS3 as it looks much more delicate!
mintu123 said:
If ur screen dont have any demage.dont get insurance. Check ebay and look for whole casing for galaxy s3.samsung phone is very easy to open and replace the whole casing.take about ten min and ur phone will brand new.its about 8 screws.i dropped my galaxy note the first day i got it.i got the casing from ebay for 18 bucks shipped.it looks brand new.as for insurance from att.they use assurion and they suck.i lost my phone few years back and they told me that it was my fault and they could not replace it and it was ****ty nokia n75.
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Yeah id look into this, i was about to do it for my s2. Loads of battery doors on ebay too for the scratch in the back
---------- Post added at 09:45 AM ---------- Previous post was at 09:42 AM ----------
http://www.ebay.com/itm/Blue-Frame-Front-Housing-Cover-Bezel-Buttons-For-Samsung-Galaxy-S-3-III-i9300-/251090424411?pt=LH_DefaultDomain_0&hash=item3a7627d25b#ht_1949wt_952
this is a housing on ebay. and try and find a youtube video describing the disassembly or something of an s3. Any s3
---------- Post added at 09:46 AM ---------- Previous post was at 09:45 AM ----------
in saying that a i9300 housing is probably different internally, look for a i747 housing, might be a week or so before one pops up on ebay though
Mentalmuso said:
Yeah id look into this, i was about to do it for my s2. Loads of battery doors on ebay too for the scratch in the back
---------- Post added at 09:45 AM ---------- Previous post was at 09:42 AM ----------
http://www.ebay.com/itm/Blue-Frame-...ultDomain_0&hash=item3a7627d25b#ht_1949wt_952
this is a housing on ebay. and try and find a youtube video describing the disassembly or something of an s3. Any s3
---------- Post added at 09:46 AM ---------- Previous post was at 09:45 AM ----------
in saying that a i9300 housing is probably different internally, look for a i747 housing, might be a week or so before one pops up on ebay though
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Click to collapse
That's just the front cover and home button. If possible I need the band around the phone and the battery door. The front of my phone is fine.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
Click to expand...
Click to collapse
I love that a lot of the posts are telling OP to commit fraud. You didn't have insurance, you damaged your phone, you are responsible. Don't go buy insurance, pretend like nothing is wrong, then some days later make a claim. Own up to your mistake, and take the hit, instead of making everyone else paying for insurance cover your mistake. Go buy a case, fix your phone, and buy insurance if you're still worried you might break it again.
This is one of many reasons insurance (not just for phones) is so high.
ormandj said:
I love that a lot of the posts are telling OP to commit fraud. You didn't have insurance, you damaged your phone, you are responsible. Don't go buy insurance, pretend like nothing is wrong, then some days later make a claim. Own up to your mistake, and take the hit, instead of making everyone else paying for insurance cover your mistake. Go buy a case, fix your phone, and buy insurance if you're still worried you might break it again.
This is one of many reasons insurance (not just for phones) is so high.
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A typical company wouldn't hesitate to backstab customers if it means higher profits. These companies (AT&T, Verizon, insurance companies etc) charge so much for their services that it's truly unfair to the consumer. Have you seen Verizon's new Internet prices? Truly insane. I'd rather look out for myself than a company's best interest.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
After dropped my new Note 3 into toilet, I dried it using traditional rice method. While after 3 days the phone was able to switch on, the screen did not work properly.
So I brought it into a Samsung designated repair shop, those guys disassembled the phone for inspection, then told me that the damage to mainboard is not as bad as it would be, but the screen is messed up so I would need a replacement screen for £150(roughtly $250).
I have been keep hearing that water damage is non-repairable because the corrosion is progressive, and while you and fix one part, other parts likely to go off after a few months one by one. And if this is true, I seriously doubt if I should pay £150 to replace that screen, maybe a better option is to pay £280 for a new galaxy not 2, £300 for a Nexus 5/LG G2
What do you guys think?
RE:
Hi,
if warranty is still valid after it - it's worth to pay, IMHO.
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Nazyras said:
Hi,
if warranty is still valid after it - it's worth to pay, IMHO.
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No, it doesn't.
I bought this phone during my trip to HK, the phone is genuine new phone, but doesn't come with warranty.
I am hoping that the repairer would give me some guarantee, but this is still under negotiation.
Nexus 5 is only 240£ at carphone warehouse sim free.
Bargain.
punkstoner said:
Nexus 5 is only 240£ at carphone warehouse sim free.
Bargain.
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Really?! I thought they where 300+
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celderic said:
Really?! I thought they where 300+
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Dropped them to £240 on Monday
Talk to the repair company again, they offer no guarantee once the phone leaves the shop??!! And they say, the phone might work in shop and might stop work out of the shop, but that's not their concern. All they can do is to take £150 and replace the screen, and wish me good luck??!!
I don't like the attitude, but as much as I hate to admit, water damage is probably non-repairable and to get it back working is probably just a wishful thinking.
Pure water by itself won't do any damage to the phone, it's the impurities that cause the issues, from mineral deposits left behind to actual short circuit. If it was salt water damage (dip in the ocean for example) I wouldn't even bother, but with fresh water it's more of a gamble, since it's impossible to say what deposits are left behind where, like chlorine for example. As far as repair shop goes, I don't blame them at all. They only charge you for screen replacement, why would they warrant the whole phone? The phone could fail in the future for reason totally unrelated to the issues you have now and they would still be on the hook? I think they should only warrant screen, the part they actually worked on. It's a gamble and only you can decide, but you already gambled by buying the phone without warranty nor insurance and see how that came out, so maybe you're not lucky enough to be a gambler?
pete4k said:
Pure water by itself won't do any damage to the phone, it's the impurities that cause the issues, from mineral deposits left behind to actual short circuit. If it was salt water damage (dip in the ocean for example) I wouldn't even bother, but with fresh water it's more of a gamble, since it's impossible to say what deposits are left behind where, like chlorine for example. As far as repair shop goes, I don't blame them at all. They only charge you for screen replacement, why would they warrant the whole phone? The phone could fail in the future for reason totally unrelated to the issues you have now and they would still be on the hook? I think they should only warrant screen, the part they actually worked on. It's a gamble and only you can decide, but you already gambled by buying the phone without warranty nor insurance and see how that came out, so maybe you're not lucky enough to be a gambler?
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This is my second phone in 6 months, previous one was a Note 2, which was stolen.
So lucky wise, I am afraid I donnot have much atm.
Ouch, really sorry to hear that. Whole screen with digitizer and frame costs about $235 in US, so 150 quids with labor does not seem expensive, considering.
If it was me, I'd bite the bullet and buy a new phone. It's a HK phone as well as probably giving problems later on due to the corrosion issue. HK phones are a bit of a pain when going for custom ROM/Recovery or kernels so adding that to the issues of possible unreliability and you've got a problem.
Maybe ask the repairs people what they would give you for it for spare parts?