Samsung Galaxy S3 - Touch Screen Not Working - Galaxy S III General

Hi
Yesterday, I broke my samsung galaxy s3 screen
Now all i get is a black screen. And with no way to access anything that is on the itnernal memory on my phone.
When I plug my phone, I usually have to bring down the menu bar, and click the mount option. However, as the phones touch screen doesnt work, and the screen is just black, I dont know how to back up my data.
Does anyone know if there is anyway of backing up my phone?
Thanks

saadra said:
Hi
Yesterday, I broke my samsung galaxy s3 screen
Now all i get is a black screen. And with no way to access anything that is on the itnernal memory on my phone.
When I plug my phone, I usually have to bring down the menu bar, and click the mount option. However, as the phones touch screen doesnt work, and the screen is just black, I dont know how to back up my data.
Does anyone know if there is anyway of backing up my phone?
Thanks
Click to expand...
Click to collapse
You could try to use Kies to backup some data i guess.

Wrong section, post in QA

I think someone had posted a guide to navigating your directory blind. Have no idea where it is, but do some googling, it should pop up! Good luck.. and as mentioned please try to post future questions in Q&A!
<sent from my quad-core S3>

Just plug in to computer and save files from internal memory. If you want to do a backup, boot into recovery and then use volume buttons. Can't remember the sequence. Just Google image a screen shots of CWM.

Related

Droid Incredible Screen

Sorry if I'm not putting this in the right spot but, my friend got a Droid Incredible and some how his screen broke and he has no clue how. He gave it to me to try to get his data off, like pictures and so on but since nothing comes up on the screen I can't. Is there any command I can put in ADB to mount the phone? It didn't put his pictures on the SD Card, which I thought was odd, so I'm hoping it put them on the main phone storage, is there any way I can get into that so I can copy the pictures for him, they're from a family vacation he went on and really wants them. I know the phone still works because the soft buttons light up and when you hold the volume button and let go it beeps letting you know it's turned up, holding down it eventually vibrates letting you know it is now in vibration only. Could anyone help?
You don't need to use the touch screen to choose the mounting behavior if it's not saved in the settings.
If you plug the phone in, hit menu twice (to unlock the phone) and then scroll down twice on the optical pad(if screen was on you would be selecting the mount as disk drive option) click the optical pad (to select the option) then scroll down three times more on the optical pad( highlighting the done button) and click down.
If you did it correctly the phone should be mounted as a disk drive and you can get the data off. I tested this and the instruction is correct, this is assuming that you have not previously selected a behavior for the phone when it is mounted.
Hope it helps.
Or you could just hook up the phone and cd in to an empty folder on your comp then run "adb pull /emmc ." and yes that is a <space> then a period after /emmc.
I tested and this worked fine pulling my whole internal storage info off and on to my comp.
You could technically do this for any partition you wanted if he wanted to get his /data/data info off he could run it for that too.
kseunder84 said:
Sorry if I'm not putting this in the right spot but, my friend got a Droid Incredible and some how his screen broke and he has no clue how. He gave it to me to try to get his data off, like pictures and so on but since nothing comes up on the screen I can't. Is there any command I can put in ADB to mount the phone? It didn't put his pictures on the SD Card, which I thought was odd, so I'm hoping it put them on the main phone storage, is there any way I can get into that so I can copy the pictures for him, they're from a family vacation he went on and really wants them. I know the phone still works because the soft buttons light up and when you hold the volume button and let go it beeps letting you know it's turned up, holding down it eventually vibrates letting you know it is now in vibration only. Could anyone help?
Click to expand...
Click to collapse
I am experiencing a very similar issue. The screen often remains black, but the 'buttons' and screen touch seem to respond still. (Getting haptic feedback on the buttons and from some random-ish on-screen swiping.)
Sometimes I can get it to bootload screen. First time I wiped phone storage and rebooted, it worked for a few hours, then conked out again. Since then it has remained pretty much unusable. Occasionally I get the HTC screen to come up, or the bootload, and the next screen is a dim version of that screen with a bright horizontal bar across it.
One thing that makes me wonder a bit about battery here: the few times I've got it to come back up is usually when it's plugged in by USB and charging, and when I unplug it, the screen goes dim except for that same bright horizontal bar I mentioned previously.
Samsung Intercept
I have the exact same problem, but with the Intercept. Can anyone post a step by step guide to mounting or maybe post a video so I could follow blindly on my blackedout screen? Thanks.

HELP desire z screen wont turn on

Hi everyone, I got my desireZ back in November and it has been working perfect ever since, i have it rooted using VISIONary and everything was perfect until today. The phone was in my pocket and i was lsning to music, i looked at my phone and all i saw was a white line going from the top of the screen to the bottom, i pressed the power button to turn of the screen, then i pressed it again and now all I see is a black screen with the back light on.
I have tried to soft reset the phone, took out the battery sim card and left the phone for a while, came back turned it on and still the same thing black screen with the back light on... The touch screen works fine i still hear the phone receiving txt msges and emails, i can even receive phone calls, and answer them by sliding my finger across the screen like usual.
I am trying to do a hard reset of the phone but i can't do that cause even when i turn on the phone while holding the volume down key i still dont see anything on the screen
any help would be appreciated.
EDIT - after trying to open the keyboard a couple of times, now the screen turns on white... when i press the power button to turn of the screen and turn it back i see a fading effect where the screen slowly turn on from left to right (fades from black to white) and then stays white till i press the power button again....
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
awsrasool said:
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
Click to expand...
Click to collapse
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Not sure how 'tight' your service provider is, but if the screen is dead, and you are still under your warranty period, they may simply swap the device for you after doing some 'basic' tests and dump it into the bucket that goes back to the factory for refurb. The fact that it is rooted won't be discovered until much later, if ever, so it may not be an issue.
Good luck!
gbarayah said:
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Click to expand...
Click to collapse
Any idea on the location of this thread, can't find it anywhere.
I am suffering the exact symptoms as the OP with my Desire Z which is rooted with visionary rom flashed - I would really like to know how to use adb to resolve this !
Cheers,
Ste
http://forum.xda-developers.com/showthread.php?t=898486&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=864948&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=843578&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=844795&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=821229&highlight=blank+screen
..... Aint read none of em myself,.... Good luck. If you find some to be of use, report back for the others. Peace
Cheers mate, will have a good look tonight

GT-i9505 Blank Screen Problem

Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
NafisAhmed said:
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
Click to expand...
Click to collapse
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
123hiten said:
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
Click to expand...
Click to collapse
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
NafisAhmed said:
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
Click to expand...
Click to collapse
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
123hiten said:
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
Click to expand...
Click to collapse
Okay so I downloaded the stock rom and flashed it with odin and it basically did nothing. Rather before flashing the stock rom, the splash screen would show (the screen that says "Samsung Galaxy S4 GT-i9505") but now it does not show anything. It turns on normally like it should, it makes the boot sound but does not show anything on the screen. If you have the lights turned off, you can see a flicker when it turns on and thats the only time the screen actually lights up. What do you think I should do? I still think it might be a software issue. Also I don't think I have warranty because I have flashed my phone a few times. Its still very upsetting that this has happened because honestly I haven't done anything to this phone.
- Nafis A
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
karimdag said:
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Haha no I don't think so Well I'm still taking it back to Singapore but I will probably have to pay for the repair.
Does your screen not have cracked (from the inside ) ?
MichelN said:
Does your screen not have cracked (from the inside ) ?
Click to expand...
Click to collapse
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
NafisAhmed said:
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
Click to expand...
Click to collapse
For repairs it takes 2 weeks before you get your device back (at least in my country)
MichelN said:
For repairs it takes 2 weeks before you get your device back (at least in my country)
Click to expand...
Click to collapse
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
NafisAhmed said:
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
Click to expand...
Click to collapse
The samsung centre here will send it to a repair centre. Here i will lose the phone for max. 2 weeks.
same problem
The same exact thing happened to me yesterday. Opened a text from a friend, tried turning on the screen and black screen. Thinking of sending it to samsung but do you have a solution yet? Was the problem diagnosed?
My Samsung galaxy s4 i9505 screen is dead--
I woke up this morning and my phone is still charging... But I cannot see my any data in the screen.. But my phone is still working.. I can receive phone call with my headset.. I cannot see anything in my screen.. It gone black.. Can anybody help me to fix this.. Or is this a firmware issue.. My phone has been rooted and installed official android 4.3 jellybean. Please help!!!
Just today I spend the same, except that the screen starts flashing, and at times the picture and the picture looked twice was very unstable, it restarts, and for the image of the i9505 without problem.
He ruled out a physical problem as it starts each. Device failure begins after displaying the Device Model
.
The touch and other features of the device, work perfectly. Try booting in recovery mode and I could not look very bad image.
In trying to backup my data with titanium to try to do a factory reset, began to regain normalcy. And right there my device works perfectly.
Bring 7 hours working normally my device. But I have fear of failing again. And now looking for information about possible solution. No warranty now.
What do you recommend? It's failure is becoming common. My device is doomed to die without remedy? Thank you very much for your answers in advance. Use translator apologies. Speak Spanish
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
radibg said:
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
Click to expand...
Click to collapse
Hello Guys, this issues is very common when you rooted the device and install Wanam Xposed.
You can try flash a stock Rom and stock Kernel with odin, try to swipe cache and dalvin using ADB.
Good Luck!

[Q] Need QUICK HELP, pulling internal data with no screen, rooted safestrap

well i have a GS5 rooted with alliance rom and safestrap recovery. The screen got a tiny little hairline crack in it but wont turn on. The phone still boots but the screen is dead. The issue is when i try to plug it into my laptop it defaults to verizon installer NOT media device. With out the screen i cant swipe down and change the connection type to acess the internal storage. There is not a lot on there that i want, i was hoping to pull a little bit off, and then wipe it before i have to send it back to the insurance company in a few days. Any way to get it to hook up correctly to my laptops with the screen dead. I am sure i am missing something super simple.
Thanks
evilbeef54 said:
well i have a GS5 rooted with alliance rom and safestrap recovery. The screen got a tiny little hairline crack in it but wont turn on. The phone still boots but the screen is dead. The issue is when i try to plug it into my laptop it defaults to verizon installer NOT media device. With out the screen i cant swipe down and change the connection type to acess the internal storage. There is not a lot on there that i want, i was hoping to pull a little bit off, and then wipe it before i have to send it back to the insurance company in a few days. Any way to get it to hook up correctly to my laptops with the screen dead. I am sure i am missing something super simple.
Thanks
Click to expand...
Click to collapse
So odin doesn't see it, right?

Samsung s5 black screen

Question 1. This just happened right now my s5 is starting up and sometimes it shows the s5 startup powered by android sometimes not after that it proceeds in starting up with the usual sound effects but the problem is the screen is just plain black. Now i believe my phone is proceeding to the homescreen cause i tried to ring it and it did plus my ringtone music played. I tried pulling the battery multiple times and start the phone but still same result. I also tried the taking the battery off and pressing the power button for a minute. also tried the safe mode, but none of them worked. What do you think? is it a firmware or a hardware issue?
Question 2. Im still not sure the cause of the problem. Because of the black screen issue i I wanted to backup my files saved in the phones memory. However my phone is locked through my fingerprint and I guess because of that when I connect my phone to the pc im unable to access my files. Is there anyway I can access my files through a pc and unlock it using my phone's fingerprint alternative password?
TIA
If the initial logo sometimes won't show up, it sounds more like hardware as that is not part of the ROM
If your phone is secured by fingerprint, wait for it to boot, press the home or power key to wake it up, then swipe like normal, if it's just a faulty screen, the fingerprint swipe should still work
*Detection* said:
If the initial logo sometimes won't show up, it sounds more like hardware as that is not part of the ROM
If your phone is secured by fingerprint, wait for it to boot, press the home or power key to wake it up, then swipe like normal, if it's just a faulty screen, the fingerprint swipe should still work
Click to expand...
Click to collapse
hey thanks alot swiping the through the black screen unlocked my phone. so do you think it is a hardware issue I assume its the LCD?
but if ever the LCD is broken , the finger scanner should also not be functional? or im wrong?
The finger scanner is a separate button (Home button)
There are two parts to the screen iirc, the digitizer (Touch) and the panel itself for displaying, could be just the panel if the digitizer is still working
You can use this to control your phone without a screen, might help
http://forum.xda-developers.com/showthread.php?t=2786395
i'm experiencing the same problem again. Before I guess after 40-50 restart I was able to open my s5 with a screen, but now it happened again and the difference is that when I boot it the "Samsung s5 powered by android" rarely shows and it will proceed until the home screen with a black screen?
i have already removed the battery, charged it, changed battery, boot it in recovery and safe mode but still all i'm getting is a black screen.
Any idea how to fix this? Is this a hardware issue already
kenchii17 said:
i'm experiencing the same problem again. Before I guess after 40-50 restart I was able to open my s5 with a screen, but now it happened again and the difference is that when I boot it the "Samsung s5 powered by android" rarely shows and it will proceed until the home screen with a black screen?
i have already removed the battery, charged it, changed battery, boot it in recovery and safe mode but still all i'm getting is a black screen.
Any idea how to fix this? Is this a hardware issue already
Click to expand...
Click to collapse
Hi kenchii17
As you didn't provide answer to @*Detection* 's suggestion for backup, here comes another:
[TOOL] Tickle My Android
To get rid of all this inconvenience, I would suggest a complete reinstall. Clear everything through Recovery and then flash a new Stock ROM via ODIN.
Nice regards.
.

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